Back camera out of place or normal? - HTC One X+

Hello guys,
I wonder if somebody could have a look at the pictures and confirm that the back camera of my X+ is not in the correct position.
It is not centered and I can see some of the insides if I look at it from an angle.
Anyone having the same problem before?
I think I will to return it and get a new one.
Bishdariel

Mine is not perfectly centered as well. Not as bad as yours, but simliar... Did not see any problems in real use, so it will be more a design issue than a problem I guess...

I`m wondering WHY htc is doing things like that... They always have problems with centered camera eye... The same was in Desire HD and first series of HTC ONE X... Technology is on so high level today and they always have a problem to make it right. Its not low end phone its HIGH END! It should be made as HIGH as possible! I think thats why HTC loses theis customers.

Same as mine... It's not centered and I think this will be my last HTC device..
Sent from my GT-N8010 using xda premium

Mines only slightly out of centre..
HTC What are you playing at......

Hy
Mine is just Like yours .... Idk why HTC let this hapend but taking pics ans vids is ok.
Sent from my HTC One X+ using xda app-developers app

I will get a new one in a few days and wonder if it is the same. Will report what it looks like when I got it.
Is there anyone who has a centered camera lens, because I would like to know what the ratio of centered/uncentered is.

ntrairl flows
Bishdariel said:
I will get a new one in a few days and wonder if it is the same. Will report what it looks like when I got it.
Is there anyone who has a centered camera lens, because I would like to know what the ratio of centered/uncentered is.
Click to expand...
Click to collapse
Me and a colleague both got a HOX+ about a week ago. My lense is slightly uncentered, while my colleague's lense is perfectly centered...

Mine perfectly centred

3xi1ed said:
Mine perfectly centred
Click to expand...
Click to collapse
Damn, well sounds like the first thing to inspect when i go to the ATT store this friday to purchase mine! Can easily ask them for another if it looks messed up. Any other things to look for before walking out of the store with this device? Thanks

I noticed that the bottom left corner of my X+ screen was properly fitted into the case and I just pressed it a little and it would snap back again.
I am not sure if it was like that from the beginning but I noticed it on the first day after a short while.
But no harm from that, yet.
But overall I am very happy with the phone so far.
Even with the not centered camera lens, the pictures are fine and battery life seems to be very good for me.
With a custom ROM it might even be better. Coming from cyanogenmod on my Nexus One, I think I will be taking that ROM to the X+ when it is available, newest version of course.

deeznuts said:
Damn, well sounds like the first thing to inspect when i go to the ATT store this friday to purchase mine! Can easily ask them for another if it looks messed up. Any other things to look for before walking out of the store with this device? Thanks
Click to expand...
Click to collapse
My lens was also perfectly centered
BUT i´m sending the phone back due to another reason...
I noticed that there is a very vervy very tiny gap between the display and the unnibody...it feels a bit edgy when i swipe my finger about it.....it´t no big deal...i guess 90 percent of users would not recognize that.....i also needed some days to see it.
It´s really no big thing....but when i pay such a high price i don´t want any deficits.
This tiny gap is predestinated for dust.....and i hate dust in tiny gaps....it makes the phone look shabby.
Hope i´ll get my new phone soon...i´m very happy whith the HTC One X+
I repacked and prepared it for the reshipment....and I´m allready missing it that was 2 hours ago :silly::laugh:

OK, received the new phone and things are better with this one. Slightly uncentered but much better.
Despite this little fact, I think that even with the displaced lens the phone is great. I like it a lot.

Bishdariel said:
OK, received the new phone and things are better with this one. Slightly uncentered but much better.
Despite this little fact, I think that even with the displaced lens the phone is great. I like it a lot.
Click to expand...
Click to collapse
how is your display....do you see similar deficits that i had`?
I´m scared of gettin the next phone with the same issues....or even worse

https://www.dropbox.com/s/bqg5hrrfwakuvhs/VIDEO0006.mp4

I have small gap on the left lower corner. Light leaks through a bit. Won't exchange for that though.
Sent from my HTC One X+ using Tapatalk 2

Related

Personal reviews

My wife wants the Sony Xperia S. Prob because it looks nice (thats women for you lol). Im interested to hear what exhisting owners think about the device. Both Pluses and minus of owning this device please. I own a HTC senstaion and so right away, I would be looking to compare the 2 phones but thats just me, Im like that. 2 yrs is a long time to be stuck on a contract so I want her to be sure and who better people to ask than the users of xda forums. I always value your thoughs, ideas and advice. Thanks in advance guys
I wrote a review here: http://teendroid.com/index.php/item/14-xperia-s-review
Felimenta97 said:
I wrote a review here: http://teendroid.com/index.php/item/14-xperia-s-review
Click to expand...
Click to collapse
Nice little read and very well written. Have you had any issues with it dying on you? What about multitasking? Fiddly?
TudorBlue said:
Nice little read and very well written. Have you had any issues with it dying on you? What about multitasking? Fiddly?
Click to expand...
Click to collapse
Well, thanks. Well, multitasking its really good, but some apps really use lot of RAM, so you may see some stuttering once a while. If I understood, the phone will be for your wife. Try asking her permission to root and remove some bloatware she may not use. About dying, I was kinda surprised, sometimes it stopped working and I had to reset it. I'm not sure if it was my fault of heavy usage or its some problem with it. But, if she is like most users, she will use it for some browsing, calls messages and Facebook, the phone is great. Loud and clear calls. I heavily recommend it
Sent from my LT26i using Tapatalk 2
Sweet! thanks Felimenta97
funny my wife has a sensation and thinks my xs is ugly, typical woman lol!
to compare the 2 (both rooted on ics) i find the xs much quicker and smoother, the screen is amazing. camera not many features but picture quality is brilliant.
the only negatives, for me, about the xs are the non physical buttons take a bit of getting used to (no problem now), the power / screen lock button is in a ridiculous position (screen off & lock app solves half the problem) and because of the size of the screen not always easy to reach far corners one handed.
also battery life is slightly worse than sensation, not a huge difference, but noticeable.
so maybe take her to a store see if she likes the feel of it, because performance wise it is an amazing phone.
jojo1980 said:
funny my wife has a sensation and thinks my xs is ugly, typical woman lol!
to compare the 2 (both rooted on ics) i find the xs much quicker and smoother, the screen is amazing. camera not many features but picture quality is brilliant.
the only negatives, for me, about the xs are the non physical buttons take a bit of getting used to (no problem now), the power / screen lock button is in a ridiculous position (screen off & lock app solves half the problem) and because of the size of the screen not always easy to reach far corners one handed.
also battery life is slightly worse than sensation, not a huge difference, but noticeable.
so maybe take her to a store see if she likes the feel of it, because performance wise it is an amazing phone.
Click to expand...
Click to collapse
She picked it up this morning. not had a chance to have a play with it yet. Wil have to make sure my hands are clean, she picked the white one.
TudorBlue said:
She picked it up this morning. not had a chance to have a play with it yet. Wil have to make sure my hands are clean, she picked the white one.
Click to expand...
Click to collapse
No need. Of course they need to be clean, but that doesn't mean you have to wash your hands everytime you will pick up the phone. If you (or she) want to do a quick clean, make your shirt a little "humid" and clean the back of the phone. Once a while, use a soft cloth.
Sent from my LT26i using Tapatalk 2

Defective!!!

picked up my phone earlier this afternoon, (preorder 32gb) 1st im told that my wireless hdmi will arrive at a later date, when i open up my box once im home i see that the top speaker grill did not adhere properly. only half of it is sitting right (camera side) but the half with the sensors is floating ever-so slightly. i am in love with the phone but this is really bothering me. i can clearly see the red adhesive and some is even on the side of the phone. after a quick phone call to at&t i was told i can go back to the store i which i pre-ordered and recieve a new phone.
picture with the headphone port shows a normal adhered corner and the other shows the gap on the grill
Has anyone else had a problem like this?
so take it back get it replaced
ofcourseimnaked said:
picked up my phone earlier this afternoon, (preorder 32gb) 1st im told that my wireless hdmi will arrive at a later date, when i open up my box once im home i see that the top speaker grill did not adhere properly. only half of it is sitting right (camera side) but the half with the sensors is floating ever-so slightly. i am in love with the phone but this is really bothering me. i can clearly see the red adhesive and some is even on the side of the phone. after a quick phone call to at&t i was told i can go back to the store i which i pre-ordered and recieve a new phone.
picture with the headphone port shows a normal adhered corner and the other shows the gap on the grill
Has anyone else had a problem like this?
Click to expand...
Click to collapse
Very similar to mine but not quite as bad as what your pic shows. I decided not do anything because it is purely a cosmetic issue and you have to look really hard on mine to see it plus all my parts are aligned spot on so everything is flush with no over hang. If I had yours I would take it back to the store and demand another 32 GB asap. They should have em. 64 GB will take some time to reach stores so I may decide later to exchange.
You have a one year warranty so you could wait too. Remember iPhone 5 had similar quality issues at launch.
Lol, I'm just waiting for mine to come in. I presume I will get one that has a perfect body, but a dead pixel or two, I will then return it for one with a flawless screen, but screwed up body, and then be forced to live with it.
I went to a store to buy mine and made them open the box before I took it
Sent from my M7 using Tapatalk 2
ofcourseimnaked said:
picked up my phone earlier this afternoon, (preorder 32gb) 1st im told that my wireless hdmi will arrive at a later date, when i open up my box once im home i see that the top speaker grill did not adhere properly. only half of it is sitting right (camera side) but the half with the sensors is floating ever-so slightly. i am in love with the phone but this is really bothering me. i can clearly see the red adhesive and some is even on the side of the phone. after a quick phone call to at&t i was told i can go back to the store i which i pre-ordered and recieve a new phone.
picture with the headphone port shows a normal adhered corner and the other shows the gap on the grill
Has anyone else had a problem like this?
Click to expand...
Click to collapse
mine has a very slight gap, similar to yours on the right side, except mine is more uniform. I think it's the fact that it's glued on. personally I'm not worried, but yeah if it bothers you go demand another one. they promised you zero gap construction, if you don't thin theyve met that promise you go back till you get one that does bro.
Guys, anyone has dead pixels on their Ones? Got them on two of mine....any idea how many considered defective by HTCs standards?
Sent from my HTC One X+ using Tapatalk 2
I called AT&T and they told me to go to my nearest store and they would replace it, even if it were a minor cosmetic defect it would still worry me. Even the slightest bit of water could go in through a gap like that and damage anything or even worse activate a water strip forcing you to go through Insurance for such a new phone. They were pleasant and accommodating over the phone, I'm glad it was an easy fix.....
Now I'm just sitting here staring at the phone, it makes no sense to do anything software wise to it because I'm going to return it in the morning..... No fun for me today
Dottcent said:
Guys, anyone has dead pixels on their Ones? Got them on two of mine....any idea how many considered defective by HTCs standards?
Click to expand...
Click to collapse
Not sure about HTC but AT&T will exchange it for you..
Dead pixels is a definite return in my book.
Wow!!I was wondering it's only me or a wide spred issue. Now I know it's not just me. My phone looks perfect at the top but the bottom has imperfections. There is a very slight gap and I can feel the ups and downs when I move my finger around the edges. I think I should go to AT&T sore and see if the replace it.
Dottcent said:
Guys, anyone has dead pixels on their Ones? Got them on two of mine....any idea how many considered defective by HTCs standards?
Sent from my HTC One X+ using Tapatalk 2
Click to expand...
Click to collapse
I had the same issue with mine, and the store manager said he would only exchange it if it had three dead pixals. The phone had about five dead pixals but in two different clusters which made it seem like only two pixals, due to the high dpi. The store manager than called att and asked what he should do because he was only able to see two dead spots/pixals. They probably told him it was up to him and that the defective pixals should be clearly seen with the naked eye. He refused to exchange it because he felt uncomfortable not being able to see more than two dead spots/pixals. I tried a different store with much success. Probably because the store manager was so understanding of the issue.
I went to the store and replaced mine. The first one they showed me has the same issue (uneven flow of construction with the bottom speaker top) and pulled another one which still suffers with similar issue but not that evident. I took the second one and left. It looks like the bottom part of the phone is little complex and very wide spread build issue with these phones.
rajbsn said:
I went to the store and replaced mine. The first one they showed me has the same issue (uneven flow of construction with the bottom speaker top) and pulled another one which still suffers with similar issue but not that evident. I took the second one and left. It looks like the bottom part of the phone is little complex and very wide spread build issue with these phones.
Click to expand...
Click to collapse
I've looked at many phones. I have yet to seen one without the small gap. It seems that only some have smaller gaps than others. But make sure your speaker grills are at least align correctly.
Sent from my HTC One using Tapatalk 2
Dreadsteel said:
I've looked at many phones. I have yet to seen one without the small gap. It seems that only some have smaller gaps than others. But make sure your speaker grills are at least align correctly.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Their Display phone was perfect. It looks like they are displaying Apples and selling Oranges.
hey i was finally able to recieve a new phone, i walked into my local at&t and spoke to a rep. i was reffered to the assitant manager who looked at his own phone and refused me a replacement phone. i pressed him and gave my phone to the store manager who only agreed to give me a new unit once she saw the red adhesive showing on my top speaker grill. i went and looked at every display model they had, bottom grill on the phone shows a miniscule gap towards the center of the device. speaker grill on top also shows a gap that is more prominent towards the ir blaster. Not sure if this is normal but i will try to visit other locations even a sprint or t-mobile store and look at the build quality on their versions and take pictures to compare. im not too sure of why something like this should happen, but my 1st guess would be an unlevel surface underneath most likely from the injected plastic... i really hope it isnt, such a beautiful phone. something like this should not have a rushed manufacturing process.
About the gap, I got 3 Ones from Att and they all got tiny gaps, but seem to be glued tight, but I mostly looked at uneven speaker grills and screen, since all had some!
Ps, Double Dip is lovely case, got one with the purchase
Every single One we have sold at my store has has zero gap. I've made it a point to look at each one.
Sent from my HTC One X using xda premium
CraigP17 said:
Every single One we have sold at my store has has zero gap. I've made it a point to look at each one.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I just got my "baby" yesterday. And with trying to entertain a 1 year old with a slight head cold, plus do all the data transfers from my One X+ to this one, I never thought to actually look the thing over. But I'll be darned, after reading the first few posts just now, I took my case off and yep, there is an ever so slight defect as well. Their not gaps..but a slight "wavelike" unevenness all around. I have very sensitive tactile sensations in my fingers, so i can feel roughness on certain spots. Trying not to let it bother me, but my neuroticism is trying to kick in.
davidper said:
I had the same issue with mine, and the store manager said he would only exchange it if it had three dead pixals. The phone had about five dead pixals but in two different clusters which made it seem like only two pixals, due to the high dpi. The store manager than called att and asked what he should do because he was only able to see two dead spots/pixals. They probably told him it was up to him and that the defective pixals should be clearly seen with the naked eye. He refused to exchange it because he felt uncomfortable not being able to see more than two dead spots/pixals. I tried a different store with much success. Probably because the store manager was so understanding of the issue.
Click to expand...
Click to collapse
Really, they refused you an exchange? When I had my Optimus G, they exchanged it for me because it got too hot. If you get a new device and it has dead pixels, they should not be able to refuse service. Dead Pixels should not be a standard.
rajbsn said:
Wow!!I was wondering it's only me or a wide spred issue. Now I know it's not just me. My phone looks perfect at the top but the bottom has imperfections. There is a very slight gap and I can feel the ups and downs when I move my finger around the edges. I think I should go to AT&T sore and see if the replace it.
Click to expand...
Click to collapse
Mine is fine, I don't think this is WIDESPREAD issue.

I've got overhang on my unit

Serial: FA34CW...
Not sure if I'm so anal to replace it but i notice it. What would the reason for exchange be?
most htc one do have overhang at the top front metal and a little gap, mine too!
Yep, top left. Its not that noticeable, and no LCD light bleed like some others. Thank God. Should count my blessings I guess /
GO ONE!
mettleh3d said:
Yep, top left. Its not that noticeable, and no LCD light bleed like some others. Thank God. Should count my blessings I guess /
GO ONE!
Click to expand...
Click to collapse
Same here, no light bleed. But the top is just about flush, and just about no air gap also. FA345W here.
J-Hop2o6 said:
Same here, no light bleed. But the top is just about flush, and just about no air gap also. FA345W here.
Click to expand...
Click to collapse
FA34D, slight overhang on the top right and bottom right, otherwise quite perfect. Not sure where the light leaks out of, but I don't notice any leakage; nothing as bad as the capacitive buttons leaking through to the screen on my Amaze.
Edit: had the wrong corners identified.
I've got overhang on top left, but it's so minor to me I don't care. Plus with the fact that a lot of other people are reporting the same makes me feel better. Everything else on this phone is PERFECT, and I'm OCD about this stuff. :good:
FA34DW
I have overhang on my "unit", the misses loves it
FA34EW absolutely no overhang of gaps. Second one I ordered for my wife did so I sent it back. Waiting for it to come back.
oryan_dunn said:
FA34D, slight overhang on the top right and bottom right, otherwise quite perfect. Not sure where the light leaks out of, but I don't notice any leakage; nothing as bad as the capacitive buttons leaking through to the screen on my Amaze.
Edit: had the wrong corners identified.
Click to expand...
Click to collapse
My FA34D had plastic that looked shoddy, large gaps between plastic and top speaker cover piece on both ends, and a gash in the speaker aluminium on the botton right. Disappointed; It's going back. Can't comment on speaker/glass since I have not taken the plastic off yet.
Just returned mine. Got a Galaxy Note 2.
The full hd screen on the htc didnt make any difference in my eyes, and the phone was getting hot and loosing battery fast.
Sent from my SGH-T889 using xda premium
samomamo said:
Just returned mine. Got a Galaxy Note 2.
The full hd screen on the htc didnt make any difference in my eyes, and the phone was getting hot and loosing battery fast.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
May i ask why did you returned your htc? Did you have any problems with the phone?
angel.mariano said:
May i ask why did you returned your htc? Did you have any problems with the phone?
Click to expand...
Click to collapse
Ok I love all the android phones, last year I purchased almost all the top high end phones like HTC one x, x+, GS2, 3, Nexus 4 and so on. I get tired from the phones onece I play with all the roms, so I sell them on Craigslist for little cheaper(I take the loss) and add money and buy a new phone. I own the GS3 for almost 6 months, this is the only phone I kept for that long and still love it. So when I saw what GS4 was like and the HTC I decided to get the htc one because the GS4 looked like GS3s
Anyway I tought the HD screen is going ro be a big deal and the aluminum HTC one looked like high quality, but I used it for 5 days and I faund that htc still doing garbage quality control. The phone is looong thebpower botton is very high, and i have big hands. The phone gets hot when I start using, the battery drains (I almost disabled all the apps). 2 dead pixels and so one. So decided to return and never ever get HTC, becuse every time I buy HTC all the time it has toooo many defects. Mytouch 4g, htc one x and one x+. I exchanged the one x for 5 times so I dont want to go tru that anymore.
This is my opinion. Sorry if it was long.
Sent from my SGH-T889 using xda premium
samomamo said:
Ok I love all the android phones, last year I purchased almost all the top high end phones like HTC one x, x+, GS2, 3, Nexus 4 and so on. I get tired from the phones onece I play with all the roms, so I sell them on Craigslist for little cheaper(I take the loss) and add money and buy a new phone. I own the GS3 for almost 6 months, this is the only phone I kept for that long and still love it. So when I saw what GS4 was like and the HTC I decided to get the htc one because the GS4 looked like GS3s
Anyway I tought the HD screen is going ro be a big deal and the aluminum HTC one looked like high quality, but I used it for 5 days and I faund that htc still doing garbage quality control. The phone is looong thebpower botton is very high, and i have big hands. The phone gets hot when I start using, the battery drains (I almost disabled all the apps). 2 dead pixels and so one. So decided to return and never ever get HTC, becuse every time I buy HTC all the time it has toooo many defects. Mytouch 4g, htc one x and one x+. I exchanged the one x for 5 times so I dont want to go tru that anymore.
This is my opinion. Sorry if it was long.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
No problem.. I enjoyed reading your post, everybody have their own opinions... im getting the htc one next week so i wanted to hear a different opinion i think is a great phone , and i will love it .. The only htc phone i had was the hd2 and i looved that phone, actually the htc one reminds me of the hd2
samomamo said:
Ok I love all the android phones, last year I purchased almost all the top high end phones like HTC one x, x+, GS2, 3, Nexus 4 and so on. I get tired from the phones onece I play with all the roms, so I sell them on Craigslist for little cheaper(I take the loss) and add money and buy a new phone. I own the GS3 for almost 6 months, this is the only phone I kept for that long and still love it. So when I saw what GS4 was like and the HTC I decided to get the htc one because the GS4 looked like GS3s
Anyway I tought the HD screen is going ro be a big deal and the aluminum HTC one looked like high quality, but I used it for 5 days and I faund that htc still doing garbage quality control. The phone is looong thebpower botton is very high, and i have big hands. The phone gets hot when I start using, the battery drains (I almost disabled all the apps). 2 dead pixels and so one. So decided to return and never ever get HTC, becuse every time I buy HTC all the time it has toooo many defects. Mytouch 4g, htc one x and one x+. I exchanged the one x for 5 times so I dont want to go tru that anymore.
This is my opinion. Sorry if it was long.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
I for one am not going to bash on someone who simply has a different liking. I have been lucky with HTC; out of my last 4 phones, I only had to exchange one (my HD2) because it was overheating. I always liked HTC build and designs.

HTC One poor quality control

Hey all,
I'm just posting to see how many people have noticed HTC's poor quality control for the One. I went through 4 of these before finally giving in and just returning. I visited three different best buys in order to try to find a decent One. I love the phone, the way it looks, the way it sounds. My first phone had crackling coming through the speakers and gaps all around the edges, so I returned that. My second had glue coming out around the sides of the phone and a few stuck pixels. I also want to throw in that none of the One's I saw had the top of the display glass level with the phone. It was always sticking up and my finger would run against it when pulling the notification slide down. My third had a bunch of stuck pixels and I noticed that the screen was slightly yellow. I don't know if that comes from HTC using two different suppliers for their phone displays, but I'd imagine that was the case. Final One had one stuck pixel up top in the status bar. I was okay with that stuck pixel though, it wasn't in a very noticeable area so I decided to let it go. This phone still had crackling coming through the speakers but only on youtube with beats audio turned on. I'm guessing that is just a software issue as all my Ones had experienced that. I went to watch YouTube a few days after I got the phone and during the black loading screen before a video I noticed a few more pixels had become stuck.
I downloaded a pixel test and fixer app and tested with the black screen. My One had developed at least 10 stuck pixels all over the display. I consider that a sign of the display failing. Running the stuck pixel fixer did nothing to help. To say I'm disappointed is an understatement. The One is the nicest, most unique idea for a phone I've ever seen. I really want a good one but I haven't been able to find a single one without issues. At bestbuy for the third one, the mobile specialist even opened their entire stock for me looking at each phone and was flabbergasted by all the issues we were finding with the phones.
So has anyone else had as many issues as I have? My builds were all from mid to late April in their build numbers. I'm just so disappointed, I want the One but am not going to pay for something that I feel isn't up the standards that it should be. I may go with the Galaxy but I just know I'll always be disappointed that I didn't get the One. I've tested the Galaxy, the speakers are obviously worse, the headphone sound isn't as crisp and the screen isn't as nice.
TL; DR: I returned four HTC Ones all due to different issues and am wondering if anyone else has had any of the same issues. I'm not trolling, I'm honestly disappointed.
This topic has been discussed countless times. Do we need another thread?
Please enter a valid message
martyagt4 said:
Yes. People should know that HTC can not make high quality phones. Gap riddled "gapless" phones. Capacitive buttons that don't work half the time (like the Nexus One.. they didn't learn? wtf..). Too much glue? Glass that isn't flush??
At best this is a $100 phone. Shame on HTC trying to charge for the junk they produce. Flagship phones should be flawless at this price point. Yes, the oddball phone will sneak through QC, but it's ridiculous already.
That being said, the insides are awesome. I absolutely looooove the battery life I get from this phone. Front facing speakers are a no brainer, and I can't believe no one did it yet.
Click to expand...
Click to collapse
Were you able to find a phone with no blatant flaws? If so I'm extremely jealous...
Please enter a valid message
keving9012 said:
Were you able to find a phone with no blatant flaws? If so I'm extremely jealous...
Click to expand...
Click to collapse
Mine was flawless first try
Sent from my HTC One using Tapatalk 2
The top of my phone's screen is not flush with the speaker grill. Not a huge issue. I live with it. I can probably sell this phone used for $400 when the nexus 5 comes out and get that.
Sent from my HTC One using xda premium
my only issue is that the top of the phone there is a gap between the aluminum and the plastic, gapless my a$$ still love the phone though, came from iPhone 5, had iPhone since day 1
Yea I bought a black 32gb last week and it's literally flawless. Zero gaps and no dead pixels.
Sent from my HTC One using xda app-developers app
Mine has been flawless
Mines flawless. Instead of hollering about it on a forum I would take it back to att and have a Congo line of new ones and check every one of them till I see one I like
Sent from my HTC One using xda premium
paniro187 said:
Mines flawless. Instead of hollering about it on a forum I would take it back to att and have a Congo line of new ones and check every one of them till I see one I like
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Mines flawless also.No gaps or dead pixels
Do you guys know the odds of getting 4 bad ones in a row are.
Not,saying it didnt happen, but, the stars wouldve had to align against you , to recieve 4 bad phones in a row,
Mine is excellent except for the left side glass isn't as flush as the right. I only notice it once in a while when dragging from the top so I can live with it.
Im curious,
After the 4 bad Ones, did you end up with a new phone
keving9012 said:
Hey all,
I'm just posting to see how many people have noticed HTC's poor quality control for the One. I went through 4 of these before finally giving in and just returning. I visited three different best buys in order to try to find a decent One. I love the phone, the way it looks, the way it sounds. My first phone had crackling coming through the speakers and gaps all around the edges, so I returned that. My second had glue coming out around the sides of the phone and a few stuck pixels. I also want to throw in that none of the One's I saw had the top of the display glass level with the phone. It was always sticking up and my finger would run against it when pulling the notification slide down. My third had a bunch of stuck pixels and I noticed that the screen was slightly yellow. I don't know if that comes from HTC using two different suppliers for their phone displays, but I'd imagine that was the case. Final One had one stuck pixel up top in the status bar. I was okay with that stuck pixel though, it wasn't in a very noticeable area so I decided to let it go. This phone still had crackling coming through the speakers but only on youtube with beats audio turned on. I'm guessing that is just a software issue as all my Ones had experienced that. I went to watch YouTube a few days after I got the phone and during the black loading screen before a video I noticed a few more pixels had become stuck.
I downloaded a pixel test and fixer app and tested with the black screen. My One had developed at least 10 stuck pixels all over the display. I consider that a sign of the display failing. Running the stuck pixel fixer did nothing to help. To say I'm disappointed is an understatement. The One is the nicest, most unique idea for a phone I've ever seen. I really want a good one but I haven't been able to find a single one without issues. At bestbuy for the third one, the mobile specialist even opened their entire stock for me looking at each phone and was flabbergasted by all the issues we were finding with the phones.
So has anyone else had as many issues as I have? My builds were all from mid to late April in their build numbers. I'm just so disappointed, I want the One but am not going to pay for something that I feel isn't up the standards that it should be. I may go with the Galaxy but I just know I'll always be disappointed that I didn't get the One. I've tested the Galaxy, the speakers are obviously worse, the headphone sound isn't as crisp and the screen isn't as nice.
TL; DR: I returned four HTC Ones all due to different issues and am wondering if anyone else has had any of the same issues. I'm not trolling, I'm honestly disappointed.
Click to expand...
Click to collapse
First one no wc issues
Sent from my HTC One using Tapatalk 2
randalltroy said:
Im curious,
After the 4 bad Ones, did you end up with a new phone
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Click to collapse
I seriously think the stars did align against me with that phone. I just read on the forum that the black version isn't seeing as many defects as the silver? Does anyone know if this is true? I originally purchased the phone from Best Buy and they did bring out every silver One they had and the sales rep and I did find defects with all except one. That one had the stuck pixel that turned into more. So I ended up returning and going to AT&T yesterday. I asked them about the one and said I've been having problems with the quality on my last few. They said unfortunately they would only be able to open one for me and I would only be able to exchange it once if there were problems. That line kind of sounded like BS to me, especially since I saw a woman come in with a smashed iPhone and no insurance she got earlier that day that they were willing to commit insurance fraud for...So I ended up getting the S4 for now. I still think the one is a better phone and I know I'm going to regret not getting it. If the issue is truly more with the silver version I'd gladly pay the restocking fee to exchange for the One.
What really bums me out is that I wasn't even going to upgrade my phone until I saw the One. I had the S3 and was ok with it, other than my battery life being garbage. When I saw the one and started messing around with it I loved it so I got it. Then the issues came and now I have the S4, which is a good phone. Its just not very different from the S3. My girlfriend actually picked up the S3 and handed it to me as we were going to bed last night thinking it was my new phone.
Sounds like OP is trolling.
4 defective phones?
You must be looking for problems. 4 straight screens with dead pixels?
Pics, or it didn't happen.
That is to bad
We have both the HTC one and a galaxy s4 in our household.we just switched to At&t from T-Mobile, she actually started out on s3, which died after 3 days
My wife now has the s4, and I have the One, she wishes she had got one instead.
So I have got to use both pretty extensively, and I greatly prefer the One over the S4.
Sent from my HTC One using XDA Premium HD app
I'm pretty sure you're getting screwed because exchanges are usually refurbs that haven't actually been fixed to eliminate defects
You're just getting other people's defective devices.

Quality control of HTC one...

I am a tech savy person who love new gadgets.
In my previous days, I had galaxy s3, note 2, and iPhone 5. Also I've went to T-Mobile store to buy the Sony Xperia z.
Sony was a great phone with waterproof and dust proof. But the downside out weigh my decision.
Sony had problems with their ui, like lag, and slow updates. Also WiFi reception were terrible. Also the battery won't hold charges and it would die within matter of couple hours. The phone's design is all glass, therefore... Holding the device would be extremely uncomfortable because it would get way too hot.
So I've went ahead and got the HTC one.
As far as ui goes, it's far surprior than Sony.
Only issues I have with my HTC one is one stuck dead pixel and making small popping noises through speakers. ( I will be exchanging next week)
Anywho, besides those few quality issues, HTC one feels good in hand. Just wanting to keep playing with the phone.
Anyways, is having stuck pixel quiet common? Along with low popping noises ?
I'll get the HTC one, because it's unique design and it's not galaxy phone. ( just joking). What are you experiences with the quality issues with the HTC one?
Sent from my HTC One using xda app-developers app
The popping sound is normal. It's just the amplifier turning on and off.
The dead pixel seems to be common as well. If it's not too noticeable I wouldn't worry about it and just enjoy your phone.
Nothing is perfect in life.
popping sound will be gone with CM 10.2 unofficial.
Had this sound too while using Stock Rom, ARHD or Trickdroid.
Also i've got a very small gap on top of the device but i can live with it^^
Yeah like not really even finger nail width but enough to see it close if you pinch down? That's what I have too. Got a clear Cimo grip back TPU case coming in a day or 2 from Amazon so once the clear case is on I wouldn't even see it.
Sent from my HTC One using xda app-developers app
The dead pixel is very small and only can be seen at black images or at dark places. But still visiable.
Also there is slight gap on top of my device. I'll still return and get the different one.
Oh and my usb charging poet has a chip... This was out of the box as well.
Sent from my HTC One using xda app-developers app
hd2joel said:
Yeah like not really even finger nail width but enough to see it close if you pinch down? That's what I have too. Got a clear Cimo grip back TPU case coming in a day or 2 from Amazon so once the clear case is on I wouldn't even see it.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
yeah exactly... but it doesn't close if I pinch down.
I'm only using my Fitbag for the One, didn't like cases so much^^
i bought my htc one at my local t-mobile store. it was perfect. then i bought my gf the same phone 1 week later from the same store. her phone had 1 dead pixel that was very annoying. you could only see it on a white screen. but it was a pretty big square. so i took it back and the replacement one was perfect. i wouldn't deal with a dead pixel with a brand new phone.
is this gap normal? got my one yesterday.
ayk07 said:
is this gap normal? got my one yesterday.
Click to expand...
Click to collapse
it should be not "normal" but seems to happen quite often :/
I've got the same gap but it starts near the power button and goes to the left corner (facing the phone as normal)
Cool, t mobile is sending me a new one so if the one they send is the same I will just keep this one. Otherwise it's one sexy device
Sent from my HTC One using xda app-developers app
So, I went to the local store and found the one with 7/2/13 manufactured HTC one. I assume being the lastest made was gonna be on par with quality.
And volla! My third one paid off! It's in perfect quality. No dead pixels, no gaps, no glue sticking out.
Mean while, I made a call to tmobile and they sent me another one... But this one looks like refurbished phone. But didn't have any dead pixels. Although it has small gap and glue sticking out... Looks very refurbished and looks like the company were rushing the device to build.
Both are solid without any noticeable defects. I'll be keeping the one out of new box. And send the replacement one. Although this one doesn't have any dead pixels.
I guess later built phones are more quality vs earlier manufactured date. So far, it's an amazing phone. I'm so happy with it in the end and paid off!
Anyways, wish you the best everyone.
Sent from my HTC One using xda app-developers app

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