[Q] Anyone had this problem with TMO HTC One + headset? - T-Mobile HTC One (M7)

EDIT: Moderators, please feel free to move this thread to the troubleshooting/Q&A forum. I didn't realize it might belong there... Sorry!
OK so I got a new HTC One and so far I love it in all aspects except... the following:
With a headset plugged in to the headphone jack (earbuds with in-line mic and button) any amount of jostling or rotation of the plug in the jack causes my phone to skip songs, stop playing music, and begin redialing the last call in my call log. This issue makes the phone practically unusable for listening to music, as even the slightest shaking of the plug (i.e. from phone in pocket while walking, movement of headphone cord from turning head left or right while sitting still, etc) causes problems.
I thought it was a problem with the individual device I got so T-Mobile was nice enough to send me a new HTC One...
And it has the exact same problem.
I have tried several different headsets with button and mic. Notably, all of the headsets with mic I've tried all work flawlessly on all other devices.
Has ANYONE had this problem?
Note that I Intend to record a video of the problem for evidence, but I'm pretty convinced its a design flaw in the HTC One.
At this point I have all intention to go with a different device, as much as that pains me to say (probably the Xperia Z)
EDIT2: After some experimentation, I have discovered the problem. It is a ridiculous design flaw on the part of HTC. I will post pictures later along with videos. In theory it can be remedied with a new set of headphones of a certain style or possibly some electrical tape or other insulating material, but I really don't think that should be a requirement of using the HTC One.
EDIT4: See here for my post on reddit with a description of what I believe to be the cause of this problem: http://www.reddit.com/r/htcone/comments/1k6ia1/illustration_of_a_design_flaw_with_the_htc_one/
And here is a link directly to the photo album on imgur with descriptive captions: http://imgur.com/a/uXvn3

i just picked up a set of ear bud n mic headphones today and played music and did voice commands with it today and had no issues but it was a short period of time...i will try to replicate ur issue and report back later today.

its a issue with something of htc software i believe. it was doing similar with my skullcandy ink'd second gens.
i looked into it a lil but not alot. but it seems only certain headset/earbud combos work properly. i really dont know why theyd have it like that. but for me i had to play around with the mic button and what not.

It's the head set I have earbuds and soul, soul works fine
Sent from my HTC One using Tapatalk 2

I've run into this problem on other phones before, but it was always the 3.5mm jack. Either it was tarnished or the case/jack design combo was causing it to not seat fully. Check very closely that the jack is fully seated and maybe try with another set before condemning the jack in the phone as bad.

I believe I have diagnosed the cause of this and other problems. Please see the OP for links to photo album with descriptions.

I purchased mine back in june and never had this problem. Ive used 2 pairs of headphones with the device (some $5 kyocera promo headset from when I worked at metropcs and a pair of Sony MDR-XB500). Only thing I could think of would be faulty software/hardware (phone jack) combination.

LifeEscalade said:
I purchased mine back in june and never had this problem.
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yeah , it's right.

I have this very issue on my HTC one Since my wife's HTC one doesn't experience it with the same headphones I just concluded it was some tolerances that were off on mine I mainly use Bluetooth so I didn't feel it was a big enough issue to return. I had originally searched to see if it was a widespread issue, but could not find any others who had it.

I have not had the problem, either with a headset or an AUX cable I use for my car stereo. The headset jack on mine fits very snug and the plug does not touch the housing except maybe a very small area where the lip is metal.

Related

Headphone port causing phone to go crazy

I was on my nightly bicycle ride using Cardio Trainer and my Skull Candy Smokin Buds, and everytime id move the phone in my bicycle jersey near the headphone jack it would cause the music to skip/stop/ff sometimes try to voice search and sometimes try to redial out ... I can replicate the problem here at home by jiggling the headphone jack around abit .......... anyone else
Yes. I posted the exact same thing in Q&A forum. Got no response but I figured it out.
Sometimes when you plug in your headphones they are detected as a headset. It doesn't occur that often, just make sure the notification icon doesn't have the microphone part. Otherwise any shaking causes songs to skip, phone to freak out and voice dialer starts.
Apparently there's also an app that makes sure they always do connect in headset mode. I think I'll go replace my phone anyway.
Sent from my PG86100 using XDA App
I had the same thing happen yesterday. I was testing some speakers at a job site and the phone was going CRAZY. I pulled the phone out of the otterbox case and re-plugged the headphone in and it was fine. I think my problem was the case + cable was not making the correct contact. Today I had the headphones from a PSP plugged in (with case) and it was fine.
Looks like its the same thing that was heading to my evo4g. The headphone input is design for 3 ring conductor (for remote control) but your headphone jack has 2 ring conductor thus making your phone act weird. I brought an adopter (you can go search amazon) and it fixed the problem.
go to marketplace and download "headset blocker". it wont show up in your apps list. go to 1 of your homescreens, and add its widget. its a toggle that you turn on and off. when its on, none of the headphone control features will work, and it it should just play your music without skipping tracks and what not.
I have the same issue did you ever figure it out?
Like previously mentioned this is because it is designed for a 3 ring conductor. 1 is left, 2 is right, 3 is microphone/control. The controls are back track, forward track, pause/play/answer/hangup. If you have a pair of headphones with 2 conductor (which is fine and it is also designed for) you are good. If, however, you aren't making full contact (because of cases being in the way or you have a 'non standard' headphones, read: cheap ****) wacky things can happy from intermittent contact of the various points.
I've never experienced this on either phone, but, it is a thing and it makes perfect sense.
There is another possibility...that the jack is fncked up. Poorly soldered, defective jack, abused (all it takes it one good jerk on the cable to ruin everything).
It's not as random and wacky of a situation as it sounds like.
I have two different 2 ring (stereo) headphone cables from two different manufacturers and the cable has nothing to do with the issue in my case. The issue is not with headphone/earbuds and not with the cable not plugging in all the way. The issue for me is that when you have the headphone cable plugged into the jack and the other end is feeding any type of amp: stereo equipment, Aux input in a car, whatever, the phone absolutely loses its mind. I've tested it on three different phones now and it does it every time. The phone is unusable until you download, install, and activate Headset Blocker from the market. Then everything works perfectly. It appears to be a defect in either the hardware or the software because it is picking up electrical noise as headset control signals.
BTW, I've measured the cables and tested to be sure they plug in all the way. They are standard 2 ring (which means three conductor) cables that should not be triggering any headset functionality. Something on these phones is falsely triggering the headset connection: maybe some very small electrical signal or voltage coming from aux inputs because as I said, earbuds/headphones with the exact same connector don't have the problem.
Mike
I had the same problem and just swapped it for a new phone. If you're still under 30 days just take it back.
mikeyxda said:
I have two different 2 ring (stereo) headphone cables from two different manufacturers and the cable has nothing to do with the issue in my case. The issue is not with headphone/earbuds and not with the cable not plugging in all the way. The issue for me is that when you have the headphone cable plugged into the jack and the other end is feeding any type of amp: stereo equipment, Aux input in a car, whatever, the phone absolutely loses its mind. I've tested it on three different phones now and it does it every time. The phone is unusable until you download, install, and activate Headset Blocker from the market. Then everything works perfectly. It appears to be a defect in either the hardware or the software because it is picking up electrical noise as headset control signals.
BTW, I've measured the cables and tested to be sure they plug in all the way. They are standard 2 ring (which means three conductor) cables that should not be triggering any headset functionality. Something on these phones is falsely triggering the headset connection: maybe some very small electrical signal or voltage coming from aux inputs because as I said, earbuds/headphones with the exact same connector don't have the problem.
Mike
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It sounds likely that it could be a grounding issue, probably on the amp side...though it could be on the phone side, especially if this happens to some phones and not others. If this is pro gear there is probably a ground lift switch on the back...give that a shot, if it doesn't help then it is definitely the phone...which I am leaning towards since it seems to happen on some and not others.
Headset Blocker from Market. I had a video on youtube about this and my thread is here.
i am having the same problem. thanks for the heads up for the headset blocker app. beats using up warranty or paying deductible for now.
I know this thread is 2 years old, but I figured bumping is better than starting a new thread. Anways, this issue has been driving me crazy to no end. Headset blocker stops the false signals. However, if it's in your pocket and the base of the jack is bent, (at least on Skullcandy products + HTC Inspire), music stops playing from the left ear.
Anyways, I figured out a solution to this. Cut a 3.4mm hole in a credit card, and then insert your headphone jack. Trim the card around where you insert the headphone jack. To get the right size hole, I use a knife to penetrate the card, and then use a screwdriver to widen the hole until it's about right. It should stop all interference and false signals, audio cutting when your phone is in your pocket and the headphone base is bent.
This also works on heaphones that have microphones; however, you have to remove the plastic piece if you want to use the mic.
Abaout those adapters on Amazon that someone mentioned; what do I search to find them?
daneurysm said:
It sounds likely that it could be a grounding issue, probably on the amp side...though it could be on the phone side, especially if this happens to some phones and not others. If this is pro gear there is probably a ground lift switch on the back...give that a shot, if it doesn't help then it is definitely the phone...which I am leaning towards since it seems to happen on some and not others.
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Nope, it's certainly on the phone side.
I've had the same issues plugging it into my car and into professional audio equipment.
Headset blocker is great. I just keep it on all the time.
It was pretty funny sitting in the car and realizing that it's dialing everyone on your contact list though. Couldn't make it stop even after unplugging it. It went crazy.
DjDom said:
Nope, it's certainly on the phone side.
I've had the same issues plugging it into my car and into professional audio equipment.
Headset blocker is great. I just keep it on all the time.
It was pretty funny sitting in the car and realizing that it's dialing everyone on your contact list though. Couldn't make it stop even after unplugging it. It went crazy.
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i have the exact same thing on my device, but it happens with any headphones i have plugged in
moving them just a bit causes google now to launch repeatedly and the music to skip,play,pause,etc
to fix it i remember using a blocker from the market and editing the code that launches google now via headphones so the blocker would block it aswell

[Q] Atrix thinks wired headset button is CONSTANTLY BEING PUSHED

Music plays fine out of the wired headset...it always has. The headset has functioned properly until about two weeks ago. At that time, my Atrix began to think that I was pressing the headset button. Constantly. Over and over. Any time the screen is on with the headset in, it redials automatically. When the screen is off, it does it too, because when I turn the screen on, it gives me the vlingo vs. voice command box. Also, when I make a call with the headset plugged in, the other person can somehow not hear me at all, until they call me back, and it's fine. The phone thinks the headset button is being pressed once every few seconds. THIS IS INCREDIBLY ANNOYING.
I know it's not the headset, because I've tried three different headsets (two by Motorola, both the 'official' wired headsets of the Atrix, and one third-party), all with the same result. Also, it's not just my phone! Oddly enough, I replaced my Atrix with AT&T's warranty, and THE NEW PHONE HAD THE SAME PROBLEM.
Has anyone else experienced this, or have the slightest clue what is going on? I've looked around the internet for weeks now and I haven't seen a single instance of it. Pleeeeease. This is brutal.
My headset with mic and button does not have any issues. Its the bose MIE2 mobile phone headset.
Yes I have experienced this as well and it is super annoying I will prob swap it out and hope I don't get another messed up one. Sometimes when I am in my car and connected to my bluetooth handsfree it'll do the same thing and start a song playing and I don't even push anything!!! Hope someone figures this one out.
theres defo something funny about the atrix headphone jack and remote controls.
At first my nexus one remote worked fine with it, but it started doing funny things, then flat out would go crazy (issuing commands without me touching it etc.)
Gave up and went wireless, now I only use wired @ the gyma dn they're just dumb headphones w/out remote
ME TOO!!
Yes, yes, and yes on having this problem. I use my headphones (SkullCandy FMJ) sometimes when riding my bike and yesterday all I kept hearing was "please say a command...did you say...I'm sorry please try again" over and over...hard to deal with at 70MPH!!! Hope this gets fixed, I thought it was my headphones, but it sounds like another GB issue. I don't have any problems when using my SENA SMH10 Bluetooth inside the helmet.
I had this same problem, mine got randomly solved. You could find how the wiring world for the Atrix and block that connection or cut off the controller on the headphone and solder your headphones back together.
Sent from my MB860 using XDA App
Thanks for the feedback, but a)I'm not looking to do any soldering or rewiring (I'm good with software mods, but not hardware mods), and b) it never happened until recently, then I swapped out the phone for a new Atrix, and it happened right off the bat - again with all three headsets. Tried a bluetooth, worked fine, no problem.
I tried a new headset (skull candy something-or-other) and it's been working so far, inexplicably.
I made a voodoo doll of my Atrix and poked it a bunch of times in its little voodoo headphone jack. Seems to have done the trick. I'd recommend that method.
I have this problem too with my headphones from my Sony x1, or x10. I cant remember which one. But as soon as I plug them in the phone goes nuts!
Which really sucks because they are they best headset/ headphones I have ever used for my funny shaped ears.
I think mine fixed after I dropped it and the headphones came out Anyways as long as its resolved that's awesome.
Sent from my MB860 using XDA App
Anyone having the problem using the pure music widget, by any chance? Uninstalled that and hasn't happened since with any headset.
Sent from my MB860 using XDA Premium App
i also started to experience this issues.At first i thought it is kernel or ROM issue but then after multiple test and experiment it is the Atrix 3.5mm headset jack is the culprit.If im not mistaken it is due to pressure contact sensor inside headphone jack.Please anyone know how to rectify this kind of problem do post your solutions for us.TQ
rknight68 said:
Yes, yes, and yes on having this problem. I use my headphones (SkullCandy FMJ) sometimes when riding my bike and yesterday all I kept hearing was "please say a command...did you say...I'm sorry please try again" over and over...hard to deal with at 70MPH!!! Hope this gets fixed, I thought it was my headphones, but it sounds like another GB issue. I don't have any problems when using my SENA SMH10 Bluetooth inside the helmet.
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You bike at 70MPH? Holy.
so no one found a real fix or solution for this problem? Maybe we need to make a petition and submit to motorola
I had the same problem with a BB9700. It ended up being a damaged headphone jack. I figure some crap from my pocket had been in the jack when I plugged in the head set. Which jammed everything into it wrecking the receiving end of things.
Luckily I had a spare housing which came with a new jack. I'm not sure if it's as easy to replace on the Atrix since I haven't had the opportunity to tear it apart yet.
Power amp has settings that fix my controls and it works great.
Sent from my MB860 using XDA Premium App
Still no one ever face this kind of problem?
Can anyone confirm that this could fix our problem? http://forum.xda-developers.com/showthread.php?t=1301998
I have same problem too. But I have this problem on stock ROM and CM10.1 (with 3.1 kernel) ROM. I don't have this problem with any other ROM.

Headphone bug? uneven volume

I plugged my headphones in for the first time today and i realized that the left side was quieter than the right. And I unplugged it and replugged it in and it was fine. Then I tried it again and the left side was lower again. I'm not sure what's causing this or if my tablet is defective. But it seems like a hit or miss on getting even volume from both sides.
Anyone else having this problem or can test it out?
I have te same issue and it happens every time I plug in headphones and its annoying.
For me this only happened when I use my SGS2 headphones on Nook.
Actually, I found that SGS2 headphones only work well on the SGS2. With my laptop they have tons of noise, on nook sometimes I have uneven volume.
Although on SGS2 they have the best sound I've ever heard in headphones..
Have you guys tried other headphones?
I only have the one pair of head phones and they are a generic brand from dollar general and they dont have any issues when i use them with either my pc or psp or phone for that matter
Montisaquadeis said:
I only have the one pair of head phones and they are a generic brand from dollar general and they dont have any issues when i use them with either my pc or psp or phone for that matter
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My 5$ noise isolation headphones work just fine? O_O
Montisaquadeis said:
I have te same issue and it happens every time I plug in headphones and its annoying.
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This.
Every single time.
no issues here.
No issues here.
Headphone bug
Yes I too have that problem. Glad to see that it's not just me & mine.
Stupid question - for those having issues, have you tried wiggling or rotating the plug once it is plugged in? Sometimes I find if I have a spot of oxidization on the plug it will cause said uneven volume. It could explain the difference that occurs when you unplug/plug back in.
Another thing to try would be to plug them in when the device is asleep to see if that helps. If there is anything that tries to reduce the "pop" of the sound of plugging in the headphones it *might* affect how they sound after the fact.
Just grasping at straws here based on my experience with other devices.
I was having this problem until I realized I only had my headphones plugged in half way. Don't mean to be a jerk, but have you tried plugging your headphones in just a little further?
Sent from my DROID BIONIC using Tapatalk
no amount of fiddling with the plug helped me at all still have the issue and its annoying since the speaker isnt loud enough when I am out and about.
Another thing to consider - another issue I've had with certain device/headphone combos is that some headphone jacks either don't have a long enough plug or the plastic jacket of the jack interferes just enough with the plug in the device to affect sound (essentially related to downsay's comment). Try a cheap pair of 'phones from the dollar store with a simple jack and see if the problem persists. If so, perhaps the device is defective...
These are a cheap pair of head phones from dollar general lol.
Edit: Plugging the headphones in while the device was asleep seems to have fixed the issue for me for now. Sound is equal in both cans now
I have tried 4 different earphones, they have been plugged in all the way. Some people have no problem, so I'm beginning to think this is a hardware defect. I'm going to exchange mine and will let you guys know if there is a difference. I'll also try out the display model and see if it suffers from this problem.
Glad to hear you got them to work. Please do let us know how it goes with returning the nook tablet.
Sent from my DROID BIONIC using Tapatalk
I replaced my Nook twice partially due to this issue. Same problem on all three and it's always the left channel that is not connecting properly. I have found that I can get a good connection by plugging the jack in slowly. I think this is more a software issue than a hardware issue.
Yea just exchanged my tablet as well and the same issue is there as well as the one at the store. Plugging in slowly does help. Just before it engages the last click, if you hear both channels you're golden. Hopefully this is a software issue because it seems to be random. Unfortunately the one I exchanged has a creaking case, so now back to exchange again.
I stopped by Radio Shack this afternoon and purchased a $5 female to male 1/4" stereo connector. It seems to have solved the problem. I had similar problem years back with an iPaq PocketPC. Due to the shape of the hole on the iPaq/Nook, the headphone/earphone connector isn't inserting deeply enough.
Another solution would be to use something like a Dremel Mototool and shave away some of the excess material on the headphone/earphone adapter, so it can insert a little bit deeper.
ibgap said:
I think this is more a software issue than a hardware issue.
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What is everyone testing their audio on? The stock media player? Video (what program)? Is it on every application you try?
I haven't had any issues with audio in games, websites or MX player at all other than a loudish pop when some programs start up, but I'm using a set of Denon stereo headphones (so, good (large/long, gold) headphone plugs on it, jiggling the connection does nothing).

Headphone jack issue

Hi guys.
I have had this issue for awhile and have put it off thinking it was a headphone cable issue but it's not.
I have already tried cleaning with contact cleaner and rubbing alcohol.
My issue is that my phone will trigger "Google voice" search just by slight movement at the cable /jack junction. This is insanely annoying considering I bought this phone due to its audio prowess.
It will also automatically pause or change tracks with the same jack/cable movement.
I am Canadian and bought this from HK via ebay. I am one of those who almost never bother with warranties but obviously would seeing as I spend near a grand on this thing. How would I begin on a warranty claim?
Thanks.
Seems to be a common issue, unfortunately. I haven't really found a way to fix it yet.
How new is your device?
What type of finish is on the end of the cables ends?
I use this cable with almost no issue. Once in a while it will trigger voice when I plug in. But that's all.
https://www.amazon.com/gp/aw/d/B00F9KUF7O/ref=yo_ii_img?ie=UTF8&psc=1
I've also got a phone from HK prior to release in my country and have been struggling with this.
It looks to me that this is because of the way the phone detects your device. I've that the headphones that comes with the device and other earbuds works with no problems, but my bigger M40X for example have this.
The best solution I've found so far is this: plug it and leave it (not moving it at all) for about 10 seconds. After this the problem seems solved most of the time.
Unplugging and re plugging it several times also worked sometimes at the begging, but it was very frustrating and probably not so good for the longevity of the jack.
I'm actually about to make a factory reset for other reasons, but I'll post here if it makes any difference.
UPDATE: The factory reset did not fix the issue, but I have the impression it's triggering the high gain with my m40x as now I've noticed increased volume and no difference to when doing that trick of plugging the detachable cable first to the phone and then to the headset. Don't ask...
I had this issue a few times on my previous phone (Droid Maxx) when in the car, as I was plugging it in (usually when there was turbulence). I thought it was due to the tip of the plug contacting one of the other contacts in the jack. See this link for what the different parts of a headphone/mic combo plug or jack are. I'm not sure if your cable has all of those, but if the wrong ones touch maybe it triggers the mic to listen. Or internally your cable may be shorting between the different signals. Just spitballing ideas.
You know what guys, a friend of mine really liked my phone and got one as well. So when he got it I asked to him to test the jack problem with my headphones and it was simply not there. I do suspect this is a problem with the device. I'll try to get in touch with LG a second time for support (as the first time they asked me to get back to the country where I got it, the Philippines, and this is not really an option).
MrCogito said:
I've also got a phone from HK prior to release in my country and have been struggling with this.
It looks to me that this is because of the way the phone detects your device. I've that the headphones that comes with the device and other earbuds works with no problems, but my bigger M40X for example have this.
The best solution I've found so far is this: plug it and leave it (not moving it at all) for about 10 seconds. After this the problem seems solved most of the time.
Unplugging and re plugging it several times also worked sometimes at the begging, but it was very frustrating and probably not so good for the longevity of the jack.
I'm actually about to make a factory reset for other reasons, but I'll post here if it makes any difference.
UPDATE: The factory reset did not fix the issue, but I have the impression it's triggering the high gain with my m40x as now I've noticed increased volume and no difference to when doing that trick of plugging the detachable cable first to the phone and then to the headset. Don't ask...
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Funny you mentioned the volume increase. That is a trick I learned from someone in another thread as the standard gain setting for low impedance headphones was too weak. That made a vast improvement in volume and was a life saver because I bought this phone specifically for its audio abilities.
As for the Google voice thing the only thing I found that worked was going under apps and disabling the Google app which is ridiculous considering it kills Google on tap which is a big feature of android.
I am pretty sure this is being trigggered by the jack somehow engaging a contact. Explains why it's triggered when I move.
Drives me nuts. Read somewhere that MM fixed this but not for me. I will try enabling Google app and uncheck all the voice options and see if this helps.
You know what, after struggling long with this I've finally gathered the balls to buy a headphone jack part and replace it myself. I've done it with my old Nexus 4 (the jack actually broke there).
It takes a while to arrive, but I'll perform the change and post the result here.
Where I got it from:
http://www.ebay.com/itm/122034019463
I sometimes have the voice recognition and volume issue, but for me it appears to be an issue with my headphones (Bose MIE2i). I don't have the issue with any other headphone or cable. I have this issue when I fiddle with the in-line controls of the Bose (both this and the 1st pair of Bose). My belief was that it was due to poor shielding of conductors in the controller or shoddy wiring connections.
Did u ever solve the problem with replacement? Im having issues with left and right volume. Like a shorted cable, but bought new phones & still doing that.
Just in case anyone is still suffering from this problem, I made a discovery today. I've replaced the headphone jack in my v10 3 times thinking that they're just ****ty headphone jacks that break all the time, but in my case at least the fault wasn't the contacts inside the jack itself. I found that my problem was actually related to the push-down connector that clips to the motherboard. I had a hunch that keeping the phone in my pocket with headphones connected was slowly rocking it back and forth and would eventually disconnect it. In order to add more clamping pressure to the connector, I put 3 small slices of electrical tape on top of it before screwing the back down. On my walk home today, the left earphone would disconnect with literally every step that I made. After putting the electrical tape in the problem was solved.

Just got it - heaphone aux problem...again

I use an aux cable in my car to listen to music and podcasts.
when starting spotify i experienced incredible amounts of static, no matter what volume both the phone and car volume were set at.
Anybody else experience this?
Experiencing this in my work truck, will check my car after work
Sent from my LG-H830 using Tapatalk
Works fine in my car. Must be something else
Sent from my LG-H830 using Tapatalk
napafats said:
Works fine in my car. Must be something else
Sent from my LG-H830 using Tapatalk
Click to expand...
Click to collapse
Might be the worst static and fuzz ive ever experienced through a phone. Dont know what to do.
Any updates on this?
Mine comes out with an incredibly small amount of movement. Anyone else have this issue?
Nvm I just was being too easy on it. Requires a lot of pressure relative to anything else I've had for it to lock in.
Also you guys should dip a q-tip in rubbing alcohol and clean out your cars and phones headphone jacks. Especially in a work truck I imagine there's significant dust build up in there.
....cable
I found this too, even the headphones supplied need a fair amount of force to connect - at least they won't be pulled out so easy!
1 Maybe RF from cell communication leaking into audio or power cable.
2 Try with phone Not plugged into car power (I assume you run this with charger cable connected).
3 Try with better quality aux cable, maybe one that is shielded.
No fix. so aggravating.
Mine are flawless.
I just got the g5. Same issue. Tried multiple cables. Headphones work fine but not the aux cable
Just got my G5 a few days ago and I noticed this too.
In the car using a downloaded playlist on spotify and got terrible static noises (haven't tried any local music files as I don't use any!)
Sent from my LG-H850 using Tapatalk
I tried it in another head unit and it works.
Aux cable works in my Alpine but not in the Kenwood.
Ok guys and gals. I've been dealing with this for a bit and I found a fix of sorts. First off, two G5s (a buddies and mine) both had static in my car, but no static in his car or my mother's car. The difference being is that I have an aftermarket JVC player (removable face plate, auxiliary jack in front). The other two cars had factory stereos. I was guessing it was an aftermarket thing. Weird, I know, but that was the only commonality. Even more odd was that out of four phones the G5 was the only one having the hissy fit.
On Reddit some people were fixing this problem with a "ground loop isolator". It's basically this little noise filter device that plugs in the audio jack. Maybe $15 on Amazon. Anyways, I was about to order one, but before that I decided to take the head unit out of my car to see if any wires were loose. No wires were loose, but what I did find was an alternative 3.5mm jack in the back of my stereo. I'm sure not all stereos have a second port, but there's a decent chance. My particular head unit isn't what you'd call fancy by any means and it has one. So I plugged it in the back 3.5mm port and wouldn't you know, crystal clear sound!! I was so happy when it worked! Now instead of putting my stereo to "auxiliary" for the front port. I have to put it on "bt audio" to access the rear one. (whatever bt audio means, who knows, but it works).
So that's basically it, find out if your car stereo has a secondary 3.5mm port in the back and give it a shot. I didn't realize it at first, but right next to the front auxiliary port it actually says dual auxiliary/audio port. It could be an easy way to find out. As for rerouting the cord. I have a little pocket directly under my radio. There was a tiny hole in the back of the pocket/tray that I put the wire through. It looks cleaner than having it stick out from the faceplate of the radio any way.
If your stereo doesn't have a second 3.5mm port in the back You may want to check out a "ground loop isolator" from Amazon.
Good luck folks. Peace.
Not sure if could post links to the isolator. I'll give it a try.
Kresk - Here is the part that will boggle your mind with this issue. Go and play the stock LG sound file on the phone (The "High Quality" audio track). Once that plays, the static stops. Then switch to your regular music app - I use Spotify - and the music plays static free until the built in music app closes in the background. Then all the static comes back. If there was some way to force the phone to stay in whatever mode it uses for the High Quality audio track, it could be a great fix.
I've also found that there are three different "modes" of static I get on my phone too
1) Static Free
2) Low level of background static, volume independent (volume stays the same low background noise)
3) High level of static, volume dependent (Higher the volume, more static)
Typically when I do the thing where I get it into High Quality audio mode or whatever its using, I get 2 when immediately switching to Spotify. If I lock and unlock my screen, it goes to 3.
I'm going to go and try to plug into the "BT Audio" port on the back of my JVC head unit and see if it works. Will report back on it. I also have a ground loop isolator coming in the mail tomorrow, so I can give an update on that as well.
~PubstarHero
You might need a Ground Loop Noise Isolator, such as this: https://www.amazon.com/Mpow-Ground-Isolator-System-Stereo/dp/B019393MV2
I am thinking of getting one for an issue similar, but not the same as yours.
Same issues, in general. Static on most aux cables, and in my case some headphones don't work at all. My higher-end earbuds work flawlessly though, so go figure. Not sure what to do about it other than the ground fault isolator, though I was about to start looking into a Bluetooth-to-aux module.

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