[Q] Samsung Galaxy S III Screen Possibly Faulty ? - Galaxy S III Q&A, Help & Troubleshooting

I have looked at the forums and I can make a space cadet promise that I did not find anything similar to what I want to ask. So here it goes:
I have a Samsung Galaxy S3 I9300 which is just 4 months old. I use it for casual gaming and mostly for reading books, etc.
I have the brightness set to 'auto' and just below the half mark to conserve battery. I also have power-saver mode enabled (limit CPU performance disabled).
There are two things I have observed, one of them is recurring and one just happened a few minutes ago.
1. Every time I press the power button, swipe and unlock the screen I can see a flicker in the screen and three, evenly spaced black lines (very faint) that disappear in a fraction of a second. This is recurring.
2. Just when I pressed the power button to unlock the screen, the entire screen was plain blue for a flash of a second and then there was the lock screen image of the flower. This happened for the first time.
The phone has not been modified in any way. It is a stock phone.
I would like to ask if this is a defect or something
I read online that Galaxy S III is one of the most problematic phones with a large number of recalls. I would like to diagnose the problem early and send it back if there is, genuinely, a problem.

Factory reset and test at default settings .
I read online that Galaxy S III is one of the most problematic phones with a large number of recalls. WRONG
jje

littleandroidkid said:
I have looked at the forums and I can make a space cadet promise that I did not find anything similar to what I want to ask. So here it goes:
I have a Samsung Galaxy S3 I9300 which is just 4 months old. I use it for casual gaming and mostly for reading books, etc.
I have the brightness set to 'auto' and just below the half mark to conserve battery. I also have power-saver mode enabled (limit CPU performance disabled).
There are two things I have observed, one of them is recurring and one just happened a few minutes ago.
1. Every time I press the power button, swipe and unlock the screen I can see a flicker in the screen and three, evenly spaced black lines (very faint) that disappear in a fraction of a second. This is recurring.
2. Just when I pressed the power button to unlock the screen, the entire screen was plain blue for a flash of a second and then there was the lock screen image of the flower. This happened for the first time.
The phone has not been modified in any way. It is a stock phone.
I would like to ask if this is a defect or something
I read online that Galaxy S III is one of the most problematic phones with a large number of recalls. I would like to diagnose the problem early and send it back if there is, genuinely, a problem.
Click to expand...
Click to collapse
May be u have enabled some option in developer settings. i used to get red flickering, when i enabled some option in developer settings. check whether everything is disabled! and do try factory data reset!

JJEgan said:
Factory reset and test at default settings .
I read online that Galaxy S III is one of the most problematic phones with a large number of recalls. WRONG
jje
Click to expand...
Click to collapse
And I also have problems with the headphones that I have posted on another forum:
android.stackexchange (dot) com/questions/52264/samsung-galaxy-s3-headphones-do-not-plug-in

Factory reset and test default settings or take the phone to a service centre .

Related

[Q] Screen Flickering

I have two problems in my Samsung Galaxy S3
1- When I open the lock there is a transition of black lines on the screen. The moment I open the lock few black lines appear on the screen for a second. It blinks and then it is back to normal. But when I switch off the power saving mode it doesn't. This problem just starred to appear as there was no such problem before.
2- My battery drains on idle. I charge my phone and within 3 hours it seems to go down to 87 % without any use. The cell standby is what is eating the battery. It takes about 70% of power in cell stand by. I have read on many forums about the it but i don't want to flash my phone to solve that problem.
Please help me to solve my problems.
One backup data and factory reset .
Two check for updates via KIES .
Three Wifi settings turn off always on .
Fails then as you don't want to flash the next step is a service centre .
jje
skhan33 said:
I have two problems in my Samsung Galaxy S3
1- When I open the lock there is a transition of black lines on the screen. The moment I open the lock few black lines appear on the screen for a second. It blinks and then it is back to normal. But when I switch off the power saving mode it doesn't. This problem just starred to appear as there was no such problem before.
2- My battery drains on idle. I charge my phone and within 3 hours it seems to go down to 87 % without any use. The cell standby is what is eating the battery. It takes about 70% of power in cell stand by. I have read on many forums about the it but i don't want to flash my phone to solve that problem.
Please help me to solve my problems.
Click to expand...
Click to collapse
Are you sure this is not the ripple bug? Is it a dark wallpaper? If so turn off the ripple.
JJEgan said:
One backup data and factory reset .
Two check for updates via KIES .
Three Wifi settings turn off always on .
Fails then as you don't want to flash the next step is a service centre .
jje
Click to expand...
Click to collapse
I tried them all doesnt work
Kangburra said:
Are you sure this is not the ripple bug? Is it a dark wallpaper? If so turn off the ripple.
Click to expand...
Click to collapse
I don't think it is a ripple bug and I have tried all wallpapers it appears in all of them whether it is a dark one or plain white
skhan33 said:
I don't think it is a ripple bug and I have tried all wallpapers it appears in all of them whether it is a dark one or plain white
Click to expand...
Click to collapse
but have you turned the ripple effect off to be sure?
skhan33 said:
I tried them all doesnt work
Click to expand...
Click to collapse
Fails then as you don't want to flash the next step is a service centre
jje
Kangburra said:
but have you turned the ripple effect off to be sure?
Click to expand...
Click to collapse
Yess I did it still appears
skhan33 said:
I have two problems in my Samsung Galaxy S3
1- When I open the lock there is a transition of black lines on the screen. The moment I open the lock few black lines appear on the screen for a second. It blinks and then it is back to normal. But when I switch off the power saving mode it doesn't. This problem just starred to appear as there was no such problem before.
2- My battery drains on idle. I charge my phone and within 3 hours it seems to go down to 87 % without any use. The cell standby is what is eating the battery. It takes about 70% of power in cell stand by. I have read on many forums about the it but i don't want to flash my phone to solve that problem.
Please help me to solve my problems.
Click to expand...
Click to collapse
Just about to write a new thread about this problem. I have the exactly same screen problem you are having. I notice the problem since 2nd week I bought the phone. Try factory reset, flash new firmware (from original firmware which I forgot the version > latest stock LH1 > leaked LI8 > LIB), re-flash LI8 once and of course with a full wipe every time I flash. But the same thing happens again. This is so annoying since I found the problem. Try a lot (ripple off, force GPU on, change wallpaper, screen mode, screen tone and everything about screen) still no solution yet.Have to visit Samsung Centre I guess
I think maybe others have this problem too just they didn't notice it. Try turn on power save mode (it doesn't matter you tick the options inside or not, I have try them all), locked or turn off your screen then turn it on. Stare still on the screen to see if you have the black line.
ctingwei said:
Just about to write a new thread about this problem. I have the exactly same screen problem you are having. I notice the problem since 2nd week I bought the phone. Try factory reset, flash new firmware (from original firmware which I forgot the version > latest stock LH1 > leaked LI8 > LIB), re-flash LI8 once and of course with a full wipe every time I flash. But the same thing happens again. This is so annoying since I found the problem. Try a lot (ripple off, force GPU on, change wallpaper, screen mode, screen tone and everything about screen) still no solution yet.Have to visit Samsung Centre I guess
I think maybe others have this problem too just they didn't notice it. Try turn on power save mode (it doesn't matter you tick the options inside or not, I have try them all), locked or turn off your screen then turn it on. Stare still on the screen to see if you have the black line.
Click to expand...
Click to collapse
I feel the same that I have to walk in to a samsung service centre. I don't understand how such big phones have these errors and I always have bad luck in terms of mobile phone. I always get a faulty piece or something with some problem or other.
I tried power saving mode and there is no blinking as I have mentioned above but why does it blink on power saving mode ??? My friend too have same phone but he doesn't have an such problem.
skhan33 said:
I feel the same that I have to walk in to a samsung service centre. I don't understand how such big phones have these errors and I always have bad luck in terms of mobile phone. I always get a faulty piece or something with some problem or other.
I tried power saving mode and there is no blinking as I have mentioned above but why does it blink on power saving mode ??? My friend too have same phone but he doesn't have an such problem.
Click to expand...
Click to collapse
Guess like we have no other choice but head to Samsung service centre
ctingwei said:
Guess like we have no other choice but head to Samsung service centre
Click to expand...
Click to collapse
Well finally I've found a thread that describes the same bug I'm having.
I confirm this bug. When power saver mode is ON, there's a flickering when you unlock the screen, black lines appear for a second and then disapper, like a screen refresh or something... but this problem is not there when power saver mode is OFF. Weird.. but I just turned it off. Have you guys found another solution?
GasparIPerez said:
Well finally I've found a thread that describes the same bug I'm having.
I confirm this bug. When power saver mode is ON, there's a flickering when you unlock the screen, black lines appear for a second and then disapper, like a screen refresh or something... but this problem is not there when power saver mode is OFF. Weird.. but I just turned it off. Have you guys found another solution?
Click to expand...
Click to collapse
Turning off the power saving mode is the only solution by now. And I also found the same problem happened when I use camera. It's quite hard to notice because it happens just right after you click the camera icon before the screen changes.
Sent from my GT-I9300 using Tapatalk 2
This could be a fix
Hi guys
Do you have whatsapp installed?
I had the phone for 5 days now and it ran perfectly for about 3 days.
I used the screen sticker that came with the phone for a while because i didn't have
a screen protector(still not). Then i started installing stuff and whatsapp was installed
then i noticed crappy black horizontal line flicker the screen. Today I had a friend over
and the phone when mad, it booted but then stopped responding, now here's the part where
the black flicker gets fixed. I restored the phone to its default settings and the black was gone
installed whatsapp and droidwall and the flicker came again, it's uninstalled now and the phone
works fine.
Turning off power saving mode didn't work for me, this did

[Q] Problem when my phone is recovering from Sleep mode

Hi everyone !
I'm new here (and not a native english speaker, so apologies in advance for any grammar mistakes)
Before making this thread, I looked for info here, but I'm not sure for what to search.
I'll try to explain my problem here.
I bought a Galaxy SIII from my provider 3 weeks ago and everything looked fine, till last week.
Some times to time, with no apparent reason or cause, while my phone is on sleep mode, on my desk, or in my pocket, playing music, I have the following problem: when I push the on/off button to wake up my phone, my screen is turning on, taking me to the lock screen.
But, my screen brightness is very low, like set to the minimum.
And when I draw my unlocking pattern, screen goes black.
Bottom buttons are lit and my phone seems to be OK, I can feel haptic feedbacks.
But the screen is black.
If I push the on/off button again, screen stays black and bottom buttons are not lit anymore, as a usual Sleep Mode.
If I push on/off again (depending on how much I wait between 2 on/off):
- My phone awakes from Sleep and takes me again to the unlock screen, brightness still very low. And after the unlocking pattern traced, black screen again
- If I didn't wait enought after putting it into sleep mode, in this case, I don't have to redraw the unlocking pattern. I'm back to my home screen...
for 1/4 of a second, stilll with brightness at the minimum. And screen goes black.
And after a serie on onoffonoff, boom, my screen is back to full and normal brightness and everything is OK.
At the beginning, my phone did that once in a while. I thought at the time ti was after pushing the on/off button while using a CPU/RAM hungry app, my phone struggling to recover....
But now, it's totally random.
Depending on .... I don't know what, I have to do the onoffonoff thing 2, 5, 10, 50 times in a row so my phone can recover from is half comatose.
Yesterday, I could not use my phone for half an hour ...
and if someone calls me, I hear the ringtone, but screen stays black.
I can answer the call (but not knowing who's calling) by sliding on the part of the screen where the slider normally is.
Funny thing is about removing the battery. It doesn't solve my problem.
When I do so, my phone boots, I see the "Samsung Galaxy SIII" boot screen, on low brightness (whih is not normal ...)
After that, I normally have another boot screen with my provider's logo and tone. But screen goes black again (but I still here the tone)
Then I realized it started to happen when my phone proposed me a Samsung update.
I tried to reset my phone to factory settings but it didn't work, the update was still here.
For a while I thought my problem was solved, because my phone behaved normally for 3 or 4 hours, without problem.
But it came back.
I found on the internet several "almost-same-problems" without proposed solutions.
Like checking if the proximity sensor was blocked by a protective transparent plastic sheet, or a case.
I tried to to remove mine.
Didn't work.
Some people said it was linked to their phone trying to acquire a wifi network.
My wifi on or off, withiin or without the range of a wifi router didn't work ...
I tried to note things down about what I did, when, how, app launched before the problem appears.
I checked battery info (temp, voltage, etc).
No pattern emerged.
So.
Hs anyone of you enountered the same problem ?
Do you have ideas, solutions I can use ?
Or maybe a voodoo prayer ?
I could sent it back to my provider which will bounce it back to Samsung. But it will take ages (3 to 4 weeks ...) :'(
Thanks in advance !
do a factory reset, go completely stock
if that doesn't help, send it in
Glebun said:
do a factory reset, go completely stock
if that doesn't help, send it in
Click to expand...
Click to collapse
That's what I did.
I tried by going into the Parameters menu, and reseting.
I tried by booting my phone with Vol+ / Home / Power buttons to access a console mode and do a wipe data/reset.
The problem is that my phone got an update like one week ago from a 4.?.? to 4.1.2.
And even with a reset, my phone reboot with the 4.1.2 version, which seems to cause this problem.
Or maybe not, but I can't be sure.
As I said, after a factory reset I did yesterday, everything went well for 3 or 4 hours and the problem reappeared.
send it to the service

Freakish Sudden Issue with AT&T Note...

This phone has never been modified, no custom ROMS, never rooted, using the latest OS from AT&T ...
And today, for whatever reason, when making originating a phone call, and once I've hit "dial" ... the phone screen goes completely black except for the status bar at the top (the one you can swipe down). I'm saying that whereas usually, after hitting "dial" and as the phone dials, you can actually see a screen full of information (hang up botton, number/name of who your dialing, etc.) ... in this case and now, there is just a black screen.
Though there is a black screen (other than the status bar at top), I can still hear the phone ring and even have a conversation should somebody answer. But when the call is over (the person on the other end has to end the connection because I have no screen interface to do such), the screen remains blank (other than the status bar at top) and none of the bottom, permanent keys are operative either ("home" / "back" / settings / etc.). To get back to the home screen, I have to pop the battery and re insert it and re start the phone. But even then, it's acting weird: when booting, at the "Reimagine Possilbe" screen (I think that's what it says) it hangs there for about 45 seconds (usually only about 5 when functioning correctly) and will eventually end up at the home screen.
But if I originate a call, the cycle repeats.
I've completely reset the phone to factory defaults at least three times, formatted the USB storage and the whole nine yards but it remains glitched as described above.
...
So... has anyone seen/heard of this?
I'm thinking of just warrantying the phone as it's only about 5 months and I figure AT&T should have no issue as it's such a replicable problem and it certainly doesn't seem to be software related as it's completely stock and multiple factory resets have not worked but wanted to put a line out here first to see if anyone else has experienced this.
Thanks in advance for any information.
Best,
Joel.
I think the network is fugazi right now, as I had issues with the phone, and read about another user having same troubles. I'd give it a little time.
rangercaptain said:
I think the network is fugazi right now, as I had issues with the phone, and read about another user having same troubles. I'd give it a little time.
Click to expand...
Click to collapse
I sure hope so. Even though I've reset the phone (which sucks) ... I'd prefer that over having to go to the store and all...
Odd that a network problem could cause such, though ....
Thanks for the word ...
Best.
.joel
Just a llittle update ...
I changed the "Proximity Sensor" to OFF and now the normal iin-call screen appears but it never goes away, which can be problematic.
In general, I've always had the proximity sensor set to ON as this allows the in-call screen to blank after a few seconds (complete blank with no status bar at top) and then reappear when I remove the phone from my ear.
But when I re enable the proximity sensor, now ... the screen blanks immediately (excepting the status bar at the top) and never comes back ... even after my call recipient ends the call ...
I'm just gonna warranty at at the local service center; at this point (two days now with all my friends AT&T phones working fine) I'm pretty sure something is glitched with the internal sensor that manages the proximity settings ...
Thank God for warranty.

Screen split into four parts! Upper two similar bottom has horrible static!

I recently unlocked my phone to find that the screen split into 4. horrible static and bottom half looked completely ruined. The touch was working as expected only the display was split into four parts. I had to figure out where each option would be and switch my phone off. Problem goes away on restart. occurred twice.
Recently updated to nougat.... But mostly it can't be a problem with the update cause I found someone on another forum who has the similar problem a year ago and I quote his description, - - - - - " just experienced my first issue with mine. I pressed the home button to light the display to check the time, the display was corrupt! I didn't have anything to take a photo of it but I'll explain it to the best I can. The display was split into 4 sections, each section was showing what the lockscreen should show usually. But the lower 2 sections had a lot of distortion, like old static tv's. This bled up into the upper 2 sections as well. I went to snap a photo but the display went off before I could. Did the same again and it was back to normal."-----
1 year ago I had encoutered this bug for the first time. The second time it appeared I recorded it here:
https://www.youtube.com/watch?v=UFK_hT80Re8
What caused such a strange bug?
Disable AOD
I noticed on the S6 Edge if you enable AOD (from the s7 firmware) it'll glitch like that, my advice would be to disable AOD.

Please help - Samsung Galaxy S5 - Dark screen

Hi everyone!
I just received an used Galaxy S5 from someone and it was working properly, it was a gift for sure.
I had some fun exploring it as I never had any phone like that one, I downloaded something was spending time on that app and the phone was turned off because the battery was low.
When I charged it everything was ok but the opening screen like Samsung Galaxy S5 , powered by android and it never went to the main phone screen it was loading and like it couldn't load till the end.
So I was able to enter the recovery menu before booting and I believe I made some mess there including chosing the wipe system option and so on, anyway the phone finally restarted , went to normal screen but after some attemps it resulted in having Galaxy image on my screen when rebooting with some sort of extra image flowing in the background / some colour stuff etc. I just took it as it's reinstalling the soft from new , like a fabric version you know so I left the phone on table and it took like an hour and it wasn't finished , maybe I could have waited some long but I decided to reset the phone at this point and the screen went dark and never returned. I can observe some blue light in the top left corner of the phone, my friend took this phone from me yesterday and even tried to use some Odin software to install software however he made it all in let's call it Blind mode. Phone seems now to have some sort of voice in foreign language, I dont know what is it , but like a navigation in car.
Screen remained dark from that time and never came back.
Do you guys see any chances saving my phone ?
Appreciate any help and tips, ps: be aware I am not a phone pro and I know to much about reinstalling soft etc. but I have intentions to do it with instructions if necessary and if it could help
Thanks!
Hi let try to explain me better :
1.extra image flowing in the background / some colour stuff etc.
Do you mean when Samsung Logo appear like this :
https://www.youtube.com/watch?v=c8nF9tbVEHQ
you have burning effect which means your LCD is damaged it looks for example something like this :
https://www.youtube.com/watch?v=tkYXobLkjDA
When you say you hear Voice like in Car Navigation that means that Voice Assistent (Talkback) is On try to disable by fast pressing 3 times home button if not re-flash latest version of firmware just tell me what is 7 and 8 number from imei which you can find under the battery on sticker.
To send you correct firmware for your Phone Country Code .
Bad things if nothing of that can help you probably your screen is dead , or flat cable doesn't have good contact on mainboard .
Hi Teddy
Thanks for your time spent on trying to help me here ! It's really appreciated!
I would like to say that -> 1 . yes exactly I seen that image when everything worked properly and it seemed that my phone will have system reinstalled , this animation was loading for about 1 hour or so, and at this point I have cancelled it and my screen went dark forever!
2. No it's just dark totally dark nothing can be seen, everything was just perfect before ( phone is from Germany used about 3 years I guess as the battery has such date on it 2015.03... ) I live in Poland so it would be the best if the software was in polish language.
3. Yes I hear the TalkBack for sure and it's no problem to enable/disable it , anyways screen won't come back to become working properly
I believe I might have screwed this phone a little or maybe I am wrong and I didn't do anything bad at all why I am saying this : short story how it was
1. I received it few days back and I was there with my sister I took it from her and was enjoying it like a kid enjoys a new toy
2. I was having fun on it, it happened it was dead because battery went down to 0% but I charged and everything was perfect, after that I started downloading extra stuff -> android apps and I noticed after another charging it stuck on Samsung booting screen ( White letters on black background ) it didn't want to move forward to the system ( normal functioning ) - at this point I knew it won't probably load anymore and I won't be able to use it so we went to console let's call it ->
3. When we were in the console there were few options, to reboot, to remove something / swipe ( I am not perfect in english all right so I did it intuitionally ) , I believe I for sure chose to remove /swap system and then as you mentioned in YouTubue 4 sec video I could see the samsung loading screen with that beautiful logo and animation, so I thought the system is reinstalling and it will take a while, and here I waited about 40 mins - 1 hour and I gave up and restarted the phone here, after that the screen went totally dark and dead but... ->
5. But after rebooting I was still able to see just 1 option, not any other , this one option was to connect device via odin and install system , with android alien green funny picture on it , waiting for connection
6. Short after something happened and I couldn't see even that, screen was dark and remained dark for good
7. Yesterday phone was taken by my friend to his home and he claims he reinstalled system, it was possible to move intuitionally by fingers and voice navigation but screen never came back
8. Now it's impossible to see anything on the screen in fact, I can't even determine if I am accessing pre-boot menu where I could reinstall anything or not, really I can't know it so it's just dark , standard buttons on the bottom of the Galaxy S5 are bit highlighted by white light like an icon on the left and right of the bottom wide button
9. The diode on the top left of the phone happens to light regulary in blue / dark colour
10. That's really all - I don't know here whether I should go to some dude working on phones and if he tells me $50 to fix it in Poland it will be bit over 1/3 value of new phone so is this worth an effort I don't really know, nothing helps really I tried everything my colleague used to fix some iphones himself so he isn't totally newbie to this subject

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