[Q] Bricked Chinese Galaxy S3 LTE. Can Samsung Europe (France) fix it for me ? - Galaxy S III Q&A, Help & Troubleshooting

I ****ed up with a custom rom and the screen is bricked (touchpad won't work at all no matter what rom I install).
I bought the phone during a trip to China, but I live in France right now and I would like to pay for a new motherboard.
On the Samsung France website, it says they don't accept phones bought outside Europe for warranty. I don't have a warranty so, I don't really care. I just want to pay for a new motherboard and get this damn phone fixed.
Is it possible in your opinion ? Thank you very much for your insight!

masahirodono said:
I ****ed up with a custom rom and the screen is bricked (touchpad won't work at all no matter what rom I install).
I bought the phone during a trip to China, but I live in France right now and I would like to pay for a new motherboard.
On the Samsung France website, it says they don't accept phones bought outside Europe for warranty. I don't have a warranty so, I don't really care. I just want to pay for a new motherboard and get this damn phone fixed.
Is it possible in your opinion ? Thank you very much for your insight!
Click to expand...
Click to collapse
if it is not a chinese copied GS3, you have the chance of getting a new mother board. but if it is, just buy a genuine GS3.

sriram231092 said:
if it is not a chinese copied GS3, you have the chance of getting a new mother board. but if it is, just buy a genuine GS3.
Click to expand...
Click to collapse
It definitely isn't a fake GS3, double checked that before buying!

However they should do a paid for repair no problem if not then use another repair centre .
jje

masahirodono said:
It definitely isn't a fake GS3, double checked that before buying!
Click to expand...
Click to collapse
Why do u want to replace yr mobo when yr digitizer(touchscreen) is not working??? The touch screen comes together with the LCD and the frame as well its easy to change makes yr phone brand new again I changed mine. Don't try to just replace the glass although some has succeeded albeit a small percentage. Goodluck

ndmuni said:
Why do u want to replace yr mobo when yr digitizer(touchscreen) is not working??? The touch screen comes together with the LCD and the frame as well its easy to change makes yr phone brand new again I changed mine. Don't try to just replace the glass although some has succeeded albeit a small percentage. Goodluck
Click to expand...
Click to collapse
Yeah well, I'll give it to Samsung and get it repaired so, I don't know too much about the details. If it's the screen then perfect!

Related

Broken Screen need replacement

I dropped my tablet corner first and the lower left corner smashed and the corner of the glass broke in lots of pieces
now my screen has 2-3 big cracks over it. Does anyone know where I can get it repaired in Asia or if in the US who can I contact for pick up, estimates and other stuff.
Go to Sony website to check out local Song Corp in Asia for services.
I asked our sony service centre in saudi arabia .a screen replacment costs about thesame price of a new tablet !
But may be cost varies from a country to another.
If you can't fix it, Id get a galaxy tab or galaxy note 10.1. Im dissapointed in my Sony Tablet. The only feature I lack on other tablets is the IR remote, which I sadly can't use as I don't have anything that uses it.
rjsmith2007 said:
If you can't fix it, Id get a galaxy tab or galaxy note 10.1. Im dissapointed in my Sony Tablet. The only feature I lack on other tablets is the IR remote, which I sadly can't use as I don't have anything that uses it.
Click to expand...
Click to collapse
Oh wow. This is ultra helpful. Moron.
rjsmith2007 said:
If you can't fix it, Id get a galaxy tab or galaxy note 10.1. Im dissapointed in my Sony Tablet. The only feature I lack on other tablets is the IR remote, which I sadly can't use as I don't have anything that uses it.
Click to expand...
Click to collapse
How do you not own anything that uses IR? I find that impossible, how you can have a tablet but not a TV as all TVs use IR...
Sent from my HTC Desire using xda premium
I chatted with the Sony US (that's where i bought mine) and they kept referring me to a repair number which i can't call coz im not in the US and IDD costs. my local service center sucks
dohanotoha said:
I asked our sony service centre in saudi arabia .a screen replacment costs about thesame price of a new tablet !
But may be cost varies from a country to another.
Click to expand...
Click to collapse
The sony service center in my area doesnt repair tablets does the screen replacement include labor?
If you have replaced your screen already then this is not nessasary but here is my plan for if my screen will crack:
Just send it back with the message that you had the little black cord attached on it, the one that comes with the tablet, and tell them that your cord snapped
just like that, nothing you can do about it you could give it a try right?
kazshizka said:
I dropped my tablet corner first and the lower left corner smashed and the corner of the glass broke in lots of pieces
now my screen has 2-3 big cracks over it. Does anyone know where I can get it repaired in Asia or if in the US who can I contact for pick up, estimates and other stuff.
Click to expand...
Click to collapse
That could work. it would party be their fault that my screen broke. I'll try that
Mahaco said:
If you have replaced your screen already then this is not nessasary but here is my plan for if my screen will crack:
Just send it back with the message that you had the little black cord attached on it, the one that comes with the tablet, and tell them that your cord snapped
just like that, nothing you can do about it you could give it a try right?
Click to expand...
Click to collapse
lol that's why honest people with genuine faults have such a hard time getting warranty claims honored ^^

[Q] Shafted hard by samsung

OK here is my problem questions will follow.
i purchased my gtab 10.1 in usa.moved to philippines.screen started getting fuzzy then blacking out now its totally out. samsung refuses to repair it cause they don't do international warranty.then i went to samsung office here in philippines asked them about repairing my tablet.i was told they wont order or repair my unit cause its not from here and against there laws.so now im sitting here with a tablet that needs 2 parts.(1) lcd screen(2) lcd screen cable (mine is broken).i have looked on ebay none of the lcd screens come with the cable. gotta love samsung and how they do their customers. i dont even have a way to use ebay now cause i no longer have a bank account in usa or a place to send anything to. so does anyone know where or how i might be able to aquire spare parts for this thing?
Why is it Samsung's fault you broke the screen? And why is it their fault you made the choice to buy a tablet in one country when you lived in another? I don't see that they did anything wrong, tbh.
BretonGirl said:
Why is it Samsung's fault you broke the screen? And why is it their fault you made the choice to buy a tablet in one country when you lived in another? I don't see that they did anything wrong, tbh.
Click to expand...
Click to collapse
well for one you dont know all the info. you shouldnt be so quick to judge .im american from usa which i purchased my tab from usa. then after purchasing my tab i ended up moving.and what they do wrong is not support their products internationaly. also i did not break my screen. the lcd cable is what broke. the screen went bad before the cable broke so therefore samsung gave me a faulty unit. so yes i have every reason to complain about samsung and there support and product. so please read and understand before judging others. im asking if anyone knows where i might find parts im not asking for others to look for faults or degrading with remarks.
stickjt said:
well for one you dont know all the info. you shouldnt be so quick to judge .im american from usa which i purchased my tab from usa. then after purchasing my tab i ended up moving.and what they do wrong is not support their products internationaly. also i did not break my screen. the lcd cable is what broke. the screen went bad before the cable broke so therefore samsung gave me a faulty unit. so yes i have every reason to complain about samsung and there support and product. so please read and understand before judging others. im asking if anyone knows where i might find parts im not asking for others to look for faults or degrading with remarks.
Click to expand...
Click to collapse
Posting this rant here isn't going to make samsung fix your tab.
Do you have a family member back in the states you can send your tab to and get them to send it to samsung to get repaired?
Sent from my GT-I9100 using xda premium
wasnt posted as a rant only trying to explain my situation.i already said what i wanted and needed to samsung . anyway i do have family there but by the time i send this to them and they send it in my warranty will be over. so i figured i would just try to find the parts i need and get it fixed here out of pocket.

[Q] how much cost motherboard(mainborad) for sgs 2?

hello
any one know how much motherboard(mainborad) for galaxy s ii international version cost?
and if there is online store for buy one?
moshxsoft said:
hello
any one know how much motherboard(mainborad) for galaxy s ii international version cost?
and if there is online store for buy one?
Click to expand...
Click to collapse
here if you give them your defective motherboard you can have a 50$ discount so theoretically you canbuy a new motherboard for 139$
Bummer, you can buy a used s2 for a little more than this.
8000 INR , but i had mine replaced for 5000 INR (without bill) from a sammy service centre
need shop location
Hey kjplasma could u plz tell me where can I find one with or without bill. Could u tell me the address. I want to buy one main board for my Samsung Galaxy S II I9100. If possible near by location of Hyderabad.
pragnanthv.in said:
Hey kjplasma could u plz tell me where can I find one with or without bill. Could u tell me the address. I want to buy one main board for my Samsung Galaxy S II I9100. If possible near by location of Hyderabad.
Click to expand...
Click to collapse
i actually did it in cochin..visit a couple of service centres around your area n tell them you are short on cash and if there is any way to do it for a lesser amount
but BEWARE:: if you do it without a bill you get no warranty !!!
Thanks buddy I'll search for it.
Sent from my GT-N7000 using xda app-developers app
kjplasma said:
8000 INR , but i had mine replaced for 5000 INR (without bill) from a sammy service centre
Click to expand...
Click to collapse
how cost in dollar??
moshxsoft said:
how cost in dollar??
Click to expand...
Click to collapse
thats in indian rupee ...do the conversion
s2 fried motherboard
kjplasma said:
8000 INR , but i had mine replaced for 5000 INR (without bill) from a sammy service centre
Click to expand...
Click to collapse
I live in jeddah, can I ship it to cochin and ask them to repair it at the same cost, no service centers here that might assist with the low cost replacement. Do you have their address and number?
I have a fried motherboard too, gave it to the service center guys here in Jeddah and they say that it will cost me more than what it would to buy a used S2
Probable cause (cause and effect, not necessarily correct from a technical perspective)
I think it could have been my car charger that might have fried it... assuming that i did see once that the battery dropped from 70% to 40% after i connected the charger and I was foolish enough to connect it when the phone was completely out of battery... yeah tell me about it. I purchased another battery too.. original with the hologram and everything but after a week or so the phone would just not boot up.
hi
if you ask me!!! your galay s2 its useless so you gona start thinking to buy an galaxy s3!!!!!!!!!!!!
lol
kjplasma said:
8000 INR , but i had mine replaced for 5000 INR (without bill) from a sammy service centre
Click to expand...
Click to collapse
Can u tell me how much time is required to replace the MOTHERBOARD of Samsung Galaxy S2 ...and what's the waiting time to get the delivery of the phone ..coz i also faced the problem with my GS2 a week ago and it's been a week till now still not received the phone from service center.........and they updated my delivery status after installing a motherboard ........ a phone require overwrite...does it require a overwrite or not?.......... and if require how much time it takes.....This problem all happens only when I was updating my phone to official jellybean update and while rebooting the phone stucked on Welcome Screen the one with(SAMSUNG GALAXY S2 GT-I9100G)........Pls.HELP !!!!...The Service Centre also took a time of 3-4 days to get the part from it's office....
You have two choices re: motherboard replacement -
1) Samsung/service centre - New motherboard, retain original IMEI in most cases/dependant on country (Most expensive option).
2) Search eBay/elsewhere online for a 2nd hand motherboard (you do see them on their own occasionally), or more likely look for a broken phone (screen broken but otherwise OK, for example) you can take the motherboard from. You can either replace this yourself if you feel confident enough, or you can pay a local mobile repair shop to swap this motherboard for the dead one on your phone (Cheapest option). With this option your IMEI will change to that of the phone the board came from, which is no big deal normally (Do not try to restore your old IMEI via an EFS backup restore, fair chance you'll bork your phone if you do).
Samsung will not sell you a new motherboard on it's own. If an authorised service centre sells you a new one without them doing the labor of replacing the old one, you're very very lucky & Samsung would probably chuck a fit if they found out.
Costs will obviously vary widely whichever option you chose, dependent on country normally.

GS3 turned off and wont boot

Mods - please move if in incorrect forum.
I was charging my GS3 and after unplugging it, I proceded to turn tethering on, and then put it in my pocket for 5 seconds. I took it out and it had turned off by itself. I cant turn the GS3 back on, either by the power button or using recovery mode. I have tried removing battery for a minute and then holding the power button for 20 seconds but no luck. Nothing at all happens when i plug the charger in, and I have left it in for 30 minutes and the device still wont boot.
Can anybody sugest what I can do to boot the device?
I have had no previous problems like this and im running stock firmware with no root. Im using a mac and not partitioned the drive to install windows and then odin, but I can do so if required.
What firmware are you using in this phone ? (Number if you can find it).
What is the phone ? Galaxy S3 International (GT-I9300) with 16GB inside ?
Perhaps a Sudden Death Symdrom for you with a total death...
Read this : http://forum.xda-developers.com/showthread.php?t=2133401
First try another charged battery, yours may have just failed. Also check the battery terminals aren't bent or broken.
If it is still dead with a known good battery then looks like a warranty repair is required.
I cant find out the firmware unless I can get back on the phone :/ Yes its an I9300...
The bttery, I will try and find another GS3 owner but I dont think I can find any. Ill have a look into the thread also thanks for the info
imfromwales said:
I cant find out the firmware unless I can get back on the phone :/ Yes its an I9300...
The bttery, I will try and find another GS3 owner but I dont think I can find any. Ill have a look into the thread also thanks for the info
Click to expand...
Click to collapse
4.1.2 is secured from SDS, so this is not SDS
GR0S said:
4.1.2 is secured from SDS, so this is not SDS
Click to expand...
Click to collapse
I dont understand what that means? I installed an official firmware from on here 7 months ago when I left the UK and have not done anything to my phone since then.
imfromwales said:
I dont understand what that means? I installed an official firmware from on here 7 months ago when I left the UK and have not done anything to my phone since then.
Click to expand...
Click to collapse
Some device (Galaxy S3 with 16GB of internal storage memory) have a problem with the memory chip. So, if you are running a Jellybean 4.1.2 firmware, samsung have fix the bug and you are cover (so it's not a SDS problem).
But if you phone have an old firmware, you may be affected by this trouble. If it's your case, the unique solution is to put your phone on a repair center.
first, try a different battery. if that fails - send it to service for a motherboard replacement
Glebun said:
first, try a different battery. if that fails - send it to service for a motherboard replacement
Click to expand...
Click to collapse
Ive tried using a different battery and that doesnt seem to work either. The other GS3 works perfectly fine with my battery inside which suggests its a problem with my handset...
How can i find a dealer to send my unit to? I used to flash custom ROMs to the device but went back to stock 7 months ago when I left the UK to travel Australia, and did not reset the binary counter so it wont be covered by warranty
Since its dead they can't see binary counter. Best bet, send it to friend in uk for samsung repair...
I assume you have some sort of electronic copy of a receipt?
Sent from my GT-I9300 using Tapatalk 2
rootSU said:
Since its dead they can't see binary counter. Best bet, send it to friend in uk for samsung repair...
I assume you have some sort of electronic copy of a receipt?
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Ive currently got my mum looking for the physical receipt. I could try and get an electronic proof of useage from Vodafone who I bought the phone from but problably not a "receipt".
Dont really want t send my phone back to the UK, it wil be expensive and Im not sure when im returning home, so it may be quicker/cheaper to either take home myself or to try get it sorted here :/
imfromwales said:
Ive currently got my mum looking for the physical receipt. I could try and get an electronic proof of useage from Vodafone who I bought the phone from but problably not a "receipt".
Dont really want t send my phone back to the UK, it wil be expensive and Im not sure when im returning home, so it may be quicker/cheaper to either take home myself or to try get it sorted here :/
Click to expand...
Click to collapse
If it's a contract phone, contact vodafone directly, probably won't need a receipt.
Is shipping a small package that expensive? Cheaper than a motherboard I bet
rootSU said:
If it's a contract phone, contact vodafone directly, probably won't need a receipt.
Is shipping a small package that expensive? Cheaper than a motherboard I bet
Click to expand...
Click to collapse
Yeah its a contract phone so thats good news
Shipping my phone would be expensive as I would have to have buy insurance, maybe $20 or something?
imfromwales said:
Yeah its a contract phone so thats good news
Shipping my phone would be expensive as I would have to have buy insurance, maybe $20 or something?
Click to expand...
Click to collapse
Cheaper than £150 GBP / $250 AUD for a used motherboard then Which by having it fitted, will void your 2 years EU warranty
Yeah, you are right. I think im just going to wait until I get back to the UK in a few months and send it off. I would get it done when i go to Asia next week but I am not staying in one place long enough - im guessing it would take a few weeks from sending it in to getting it back?
Also, I dropped my phone a few month back and the screen is all damaged but still useable. Samsung will still fix the problem I take it and not refuse to due to the damaged screen?

[Q] How to know my replaced motheroard is new not any 2nd hand ?

well i my S3 got screwed and its already out of warranty.. so i went to the local repair shop and he said he'll replace the motherboard.
Now my QUESTION is : How will i know if the motherboard he is replacing will be Brand New and not from any other Second hand phone or any used one....
I asked him .. he said it'll be new.. but still i have a doubt about it... as i am paying the price of NEW one..
So how to make sure the replaced motherboard is brand NEW not swapped from any older one ??
You could ask him for the bill or shipment papers that came with the board from samsung or from wherever he got it from.
If its official it should have a serial number or imei that you could verify.
Ask for the packaging it came in.
If it is not new, maybe you could get a reasonable discount.
After all a working mainboard is just as good bee it new or second hand.
Sorry for the bad english.
Cheers.
costin85 said:
You could ask him for the bill or shipment papers that came with the board from samsung or from wherever he got it from.
If its official it should have a serial number or imei that you could verify.
Ask for the packaging it came in.
If it is not new, maybe you could get a reasonable discount.
After all a working mainboard is just as good bee it new or second hand.
Sorry for the bad english.
Cheers.
Click to expand...
Click to collapse
Thanks !! but can i check with brickbug app if its still insane or not..
I mean if new motherboard will must be non-insane i guess... or it could be insane ??
who knows?
It could be from an older stock or brand new stock.
Thats the downside off mass prudoction in your case.
You can always verify it with those apps.
Until you have it in your hands it is a 50-50 gamble.
Hope you get what you want.
Let us know how it ends up.
Cheers.
costin85 said:
who knows?
It could be from an older stock or brand new stock.
Thats the downside off mass prudoction in your case.
You can always verify it with those apps.
Until you have it in your hands it is a 50-50 gamble.
Hope you get what you want.
Let us know how it ends up.
Cheers.
Click to expand...
Click to collapse
Well i think i can't do nothing about it..
I will make sure from him at least assure me that it won't become dead again soon
atleast will be good for 1.5 years ..
today he said to come tomorrow as he was busy putting IMIEI number on the motherboard..
IF it means that ITS NEW MOTHERBOARD ??
NEW MOTHERBOARD= have to regsiter new IMEI ???
or he'll put my old IMEI from dead Motherboard to new one ??
as the older motherboard is already dead then how do old IMEI is transferred to new one ??
Well from this i think that ITS NEW MOTHERBOARD AS NEW MOTHERBOARD HAVE NO IMEI AT DEFAULT and YOU HAVE To MANUALLY PUT IT IN ??
galaxys2s said:
today he said to come tomorrow as he was busy putting IMIEI number on the motherboard..
IF it means that ITS NEW MOTHERBOARD ??
NEW MOTHERBOARD= have to regsiter new IMEI ???
or he'll put my old IMEI from dead Motherboard to new one ??
as the older motherboard is already dead then how do old IMEI is transferred to new one ??
Well from this i think that ITS NEW MOTHERBOARD AS NEW MOTHERBOARD HAVE NO IMEI AT DEFAULT and YOU HAVE To MANUALLY PUT IT IN ??
Click to expand...
Click to collapse
Not necessarily as I think u can replace the imei.
Edit: No caps btw.
Sent from my GT-I9300 using xda app-developers app

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