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Ok, maybe I'm in the wrong place. But here goes.
My phone is trying to send text to paid numbers behind my back. I'm using prepaid so it doesn't work. I get a "You have insufficient funds to send this text" message daily, at random times.
I have no pirated apps. Everything on my phone came straight from the market. However, I've not installed a single one of the apps that was on the recent list all over tech sites.
I'm planning on reflashing with a different rom and changing all the passwords that were stored on my phone.
BUT.
Before I do this, I want to find out which app is causing this behavior. Any Ideas on how to find out what is sending random text from my phone (they don't show up in the messaging app)
viogrep said:
Ok, maybe I'm in the wrong place. But here goes.
My phone is trying to send text to paid numbers behind my back. I'm using prepaid so it doesn't work. I get a "You have insufficient funds to send this text" message daily, at random times.
I have no pirated apps. Everything on my phone came straight from the market. However, I've not installed a single one of the apps that was on the recent list all over tech sites.
I'm planning on reflashing with a different rom and changing all the passwords that were stored on my phone.
BUT.
Before I do this, I want to find out which app is causing this behavior. Any Ideas on how to find out what is sending random text from my phone (they don't show up in the messaging app)
Click to expand...
Click to collapse
Install a android antivirus and firewall like Lookout.
Sent from my GingerBread Eris using XDA App
lookout finds nothing. All the other AV software fails to install. "Unknown error -18"
i have plenty of free space.
viogrep,
I wrote a novel, but then thought I should just ask a few preliminary questions:
Q1) does the error message contain any useful "hints", such as the destination number ?
Q2) if you use a logcat - capturing app, does anything show up in the logcat right around the time the message is generated which might provide some further clues?
There's a lot of different techniques you can use, but they require a bit of effort - not only to perform, but to explain, too.
Q3) Are you willing to post up the output of the "ps" command to a pastebin?
Q4) What apps on your phone request "SEND_SMS" privileges? You can find out with
Code:
strings /data/system/packages.xml > /sdcard/strings-pkgs-xml.txt
and then poking through the "strings-pkgs-xml.txt" file. When you see (for instance)
name="android.permission.SEND_SMS"
the immediately prior package is what requested it. Either that or you can do something tricky like
Code:
strings /data/system/packages.xml | awk '/<package name/{pkg=$2;}; /_SMS/{print pkg, $2;}'
bftb0
1. No destination number in the error. Sorry.
2. Also, no clues in logcat from what I've seen.
3. PS > http://pastebin.com/iUAfP9Yb
4. Besides the default gapps, the only other app with SEND_SMS priv. is Koxx Pure Messenger. (Purchased from the market, Have had for awhile, the sms sending is new)
Going to try to call my provider and see if I can get the number that's been denied because of funds.
*edit* No luck with provider.
I'd really like to know whats doing it so I don't install the same app once I flash. Luckily I keep nothing important on my phone. Its gmail account is actually a duplicate with my original forwarding to it. I'm a tiny bit overprotective over my email(address). :x
viogrep said:
4. Besides the default gapps, the only other app with SEND_SMS priv. is Koxx Pure Messenger. (Purchased from the market, Have had for awhile, the sms sending is new)
Click to expand...
Click to collapse
I know that it isn't necessarily this simple, but if that really is the only other app besides the GAPPs with SMS priveledges, especially coupled with the knowledge that the SMS capability is new, I think you have your answer.
If you tried a new ROM and restored all but that one app, and the problem never happens again then you can be 95% sure. Only way to be 100% sure is that after a certain length of time without a problem (a week?) you reinstall Koxx and then if the problem starts happening again.
I looked through your "ps" listing.
Didn't see anything too obvious sticking out at me; there were a couple of non-market apps running though. I know that there is no theoretical reason why non-market apps would be malicious - on the other hand, I sort of wonder why they are not on the market... you know what I mean? What is stopping them? (In the case of Tubemate - which was actually kicked off of Google's market, my suspicions are even higher. I realize it was not kicked off because of malware; but still...)
These were the only processes that were either not on my phone, or I didn't really recognize.
Code:
com.dylan.tube = [Non-Market App] Tubemate
com.gau.golauncherex.notification = GO Launcher EX (READ SMS)
com.levelup.beautifulwidgets = Beautiful Widgets (LevelUp)?
com.revsodev.volumecontrol = [Non-Market App] Volume Control (Cyrket?)
com.swype.android.inputmethod = Swype?
com.tencent.research.drop = QQPlayer (no perms req'd?)
net.bajawa.battery = BattStatt (no perms req'd?)
org.sipdroid.sipua = Sipdroid VoIP + video
The Road Warrior has an idea which is sort of useful; but I'll modify it to use binary division.
Start with a freshly installed, clean ROM, and only install half of your apps. (I would put all of your most frequently used apps in the first half, and delay any non-market apps as long as possible). Here's how this goes:
- if the "half" you put on the phone is trouble-free (long enough to know the SMS popup thing is not going on), then, install half of the remaining apps, and wait again to see if there is a problem.
- if the "half" you put on the phone develops trouble, then you know that the problem app is in that group. Wipe the phone and re-install all prior "halves" (that caused no trouble), but split the current half (the group containing the suspect app) in half, and only install that. Proceed in this fashion until you are down to the app which causes the trouble.
If you have 128 apps on your phone, and you wait 1 day between installations, it will take 7 days to find the malicious app. (And if you don't get a failure within the first two days, your phone will have 3/4s of it's apps installed - that's not too bad).
The thing is though, even if you had an app compromise your phone, it might not be an "app" that is doing the dirty work any longer. For example, the most recently discovered malware ran rooting exploits against the device, and once successful, downloaded and installed "other stuff". That "other stuff" could be native binaries. So, examining permissions in the system manifest doesn't necessarily guarantee that you have exhaustively looked at your phone, or discovered all possible means of interacting with the SMS system.
It might be "just an app", though - and if it were me, the first ones that I would suspect are non-Market apps, or apps that *cough* got downloaded from "freeware" sites.
Thanks for the responses. I actually did a fresh flash last night. First thing I installed was tubemate (running through non market apps) and it did it. Ironically I added some money to my account to see if I could get the number it was trying to text. Apparently it still couldn't go through.
Sent from my FroShedYo V10-ERIS using XDA App
I had a game from a Chinese developer that stole my gmail. Log into yours from the website and see if you get a red warning.
Sent from my GSBv1.9 ERIS using XDA App
viogrep said:
Thanks for the responses. I actually did a fresh flash last night. First thing I installed was tubemate (running through non market apps) and it did it. Ironically I added some money to my account to see if I could get the number it was trying to text. Apparently it still couldn't go through.
Sent from my FroShedYo V10-ERIS using XDA App
Click to expand...
Click to collapse
I'm always amazed when something I suggested actually works. LOL. It's just that I'm used to things being more complicated than I hope.
Glad you figured out the trouble!
Thanks bt and RW for the help.
As far as the gmail thing... I use a different gmail address on my phone with email forwarded (different pass)...
If it gets taken I just stop the forwarding and make a new one. Makes things a more simple. Sure, they can see past emails, but they cant request passes/info from other sites... (I also monitor the login IPs in gmail, religiously. Just a habbit.)
viogrep said:
Thanks bt and RW for the help.
As far as the gmail thing... I use a different gmail address on my phone with email forwarded (different pass)...
If it gets taken I just stop the forwarding and make a new one. Makes things a more simple. Sure, they can see past emails, but they cant request passes/info from other sites... (I also monitor the login IPs in gmail, religiously. Just a habbit.)
Click to expand...
Click to collapse
You're welcome. You could just change your password from the web if your phone gets stolen.
Especially since it's the gmail address you use on your phone that everything is sync'd to, not the one that's forwarding to it. So if you got another Android phone you'd lose all your contact info and bought and installed apps info, calendar and such. Unless you sync them manually which is so much harder in my experience.
Or you could use one of the many free apps out there that would let you remotely do many things to your phone. Turn the GPS on, triangulate your phone, make your phone scream, do a factory reset to erase everything...
Just a suggestion.
I am wondering if there is a way to modify the Facebook APK to get contact sync working without modifying ContactProvider.apk as I am using a non rooted phone and don't want to root just for this. In the past I have used HaxSync but with the latest Facebook APIs that no longer works.
Is it simply a case of adding the WRITE_CONTACTS permission to the Facebook APK and if so is that (easily) possible?
Thanks for any help, if there is a better subforum for this type of thing please let me know also, thanks.
I don't believe it is app specific, it's through their servers, if I understand the problem correctly. The only thing I have seen from the apps that used to work is they say the contact has to grant permission to let them sync the info before it will work. This seems like just modding the app will not be enough to help accomplish what you are trying to do.
es0tericcha0s said:
I don't believe it is app specific, it's through their servers, if I understand the problem correctly. The only thing I have seen from the apps that used to work is they say the contact has to grant permission to let them sync the info before it will work. This seems like just modding the app will not be enough to help accomplish what you are trying to do.
Click to expand...
Click to collapse
For third party apps, (e.g. HaxSync, UberSync etc.) what you're saying is true. These apps no longer function due to server side changes by Facebook in the form of updated APIs (as I mentioned in the OP).
However I am talking about the official Facebook app. With this app, the contact sync still works perfectly, on ROMs where ContactsProvider.apk is modified to explicitly grant permission to the Facebook app (com.facebook.katana) to write contacts, without the app itself requiring the permission that every other app needs. OEMs such as Samsung modify ContactsProvider.apk in this way so as to allow Facebook to sync (by basically adding an exception to the permission check). There are also flashable mods for custom ROMs, as well as an Xposed module which performs this task. Obviously these require unlocked bootloader & custom recovery, or root & Xposed respectively.
However, I believe that if the app itself is modified to require this permission (i.e. android.permission.WRITE_CONTACTS, it should also work, without requiring an exception in ContactsProvider.apk.
The reason modifying ContactsProvider is "preferred" by most is that doing it that way allows the app to be installed from the Play store and thus maintain auto-updates, whereas if you modify the APK you no longer get auto-updates, and would have to manually update. But that's worth it to me to get contact syncing working.
EDIT: On closer inspection, it may be more complicated than I thought. The Facebook app already has this permission, there must be something else preventing it from functioning. I still believe it is possible to get it working simply by modifying the APK, but it is likely beyond my capabilities.
SifJar said:
I am wondering if there is a way to modify the Facebook APK to get contact sync working without modifying ContactProvider.apk as I am using a non rooted phone and don't want to root just for this. In the past I have used HaxSync but with the latest Facebook APIs that no longer works.
Is it simply a case of adding the WRITE_CONTACTS permission to the Facebook APK and if so is that (easily) possible?
Thanks for any help, if there is a better subforum for this type of thing please let me know also, thanks.
Click to expand...
Click to collapse
Actually this fiasco started a couple of years ago. When Facebook & Google had a spat over data sharing. Facebook app has the support to sync contacts. But it is not natively supported. It is just a matter of 0 & 1. But OEM like Samsung, HTC have made contract with Facebook individually, so it is supported on those phones.
For syncing, if you are rooted you can use an Xposed module here in XDA. It's something like Xfbmod. And for the apps, Sync.me still works like a charm. I used it just a while ago.
Dexter_S said:
Actually this fiasco started a couple of years ago. When Facebook & Google had a spat over data sharing. Facebook app has the support to sync contacts. But it is not natively supported. It is just a matter of 0 & 1. But OEM like Samsung, HTC have made contract with Facebook individually, so it is supported on those phones.
For syncing, if you are rooted you can use an Xposed module here in XDA. It's something like Xfbmod. And for the apps, Sync.me still works like a charm. I used it just a while ago.
Click to expand...
Click to collapse
I've seen a few forum posts referencing things along these lines, but I have found absolutely zero concrete evidence of such a "spat". There is nothing in Android to specifically disallow FB syncing, the OEMs that support it have modified the framework to explicitly grant the app permission. For a reference on this, check the CM gerrit issue about this. To quote Steve Klondik (founder of CM) on this:
Yeah, screw Facebook. We should not be hacking up the framework because they won't fix their app.
Click to expand...
Click to collapse
The OEMs have decided to make a workaround, for their users benefit. Not because they have some contract, of which I have seen no evidence. The issue is with Facebook's app and their refusal to fix the issue.
As I mentioned in the OP if you bothered to read it, I am not rooted and do not want to be, and am also fully aware of the Xposed module.
As for Sync.ME, I installed it the other day and it asked straight away to upload all my contact data to their servers. It's not my place to put the details of my friends and family in the hands of some company I'm not particularly familiar with.
Tip: Installing Facebook APK version 28 or lower will give you the ability to sync contacts again. Updating to the latest version will still allow you to sync for a limited amount of time until it re-downloads updated configuration files (I think?). So I think the problem is just some config or database file disabling the feature.
ArmsAsuncion said:
Tip: Installing Facebook APK version 28 or lower will give you the ability to sync contacts again. Updating to the latest version will still allow you to sync for a limited amount of time until it re-downloads updated configuration files (I think?). So I think the problem is just some config or database file disabling the feature.
Click to expand...
Click to collapse
I installed version 28 and got no option to sync. Are you on AOSP or some OEM/custom ROM? Version 28 was released long after sync stopped working on the official FB app for myself and many other people.
SifJar said:
I installed version 28 and got no option to sync. Are you on AOSP or some OEM/custom ROM? Version 28 was released long after sync stopped working on the official FB app for myself and many other people.
Click to expand...
Click to collapse
I'm using Samsung Note 4 official rom. Try older ones? Mine doesn't have sync if I use versions above 28. It stopped working for me around October 1st week (Version 49). So when I want to sync, I have a titanuim backup of my version 24 data and just restore it (without restoring app itself). That way I can sync for a few minutes until the menu disappears again.
Edit: read the whole thread and I see that the problem was on other roms only. But nevertheless, Facebook disabled contacts syncing for all phones now since around version 40+. Only way to make it work is to downgrade or the steps I used above.
Hi,
there is a reproducible bug confirmed by many users (I can not post link yet) on release (no Insider Preview) Redstone 1 build. After hard reset, live tiles of Outlook Mail and Calendar apps no longer updates. No new versions of the app helps, no unpin/pin of tiles, no regular monthly update to a new Windows build. The only known fix is to use the WDRT tool and load any pre-Redstone 1 build (while available) and then update to recent Windows version. In case of older Lumia phone it means to restore Windows 8.1 and go through the whole Windows 10 upgrade process. Just because of a minor bug in Outlook Mail and Calendar app after hard reset procedure
Since there is no effective way to report bug to Microsoft (nobody reads Technet posts nor Feedback app reports) I am trying to fix it myself. Some users indicates the bug persists in Insider builds as well.
I belive the issue is just a missing/wrong registry entry that can be fixed manually or better if there was a way to completely remove the Outlook Mail and Calendar app and reinstall it again. I think I can get some tips here
Thanks.
Puppy2016 said:
Hi,
there is a reproducible bug confirmed by many users (I can not post link yet) on release (no Insider Preview) Redstone 1 build. After hard reset, live tiles of Outlook Mail and Calendar apps no longer updates. No new versions of the app helps, no unpin/pin of tiles, no regular monthly update to a new Windows build. The only known fix is to use the WDRT tool and load any pre-Redstone 1 build (while available) and then update to recent Windows version. In case of older Lumia phone it means to restore Windows 8.1 and go through the whole Windows 10 upgrade process. Just because of a minor bug in Outlook Mail and Calendar app after hard reset procedure
Since there is no effective way to report bug to Microsoft (nobody reads Technet posts nor Feedback app reports) I am trying to fix it myself. Some users indicates the bug persists in Insider builds as well.
I belive the issue is just a missing/wrong registry entry that can be fixed manually or better if there was a way to completely remove the Outlook Mail and Calendar app and reinstall it again. I think I can get some tips here
Thanks.
Click to expand...
Click to collapse
The issue is actually just the recent outlook apps being buggy and that doesn't actually update the tiles properly. Nothing can be done about this. If you want to uninstall them anyway Interop Tools can do that via the Application manager (only in 1.9 pre-releases)
gus33000 said:
The issue is actually just the recent outlook apps being buggy and that doesn't actually update the tiles properly.
Click to expand...
Click to collapse
Please read my post carefully. It works without any problem until first hard reset, the issue started in Redstone 1 regardless of the Mail and Calendar app version. I just want to revert it back to the same state before the hard reset that always breaks it somehow, to prevent the complicated WDRT procedure currently known as the only fix.
I am .NET developer of PC apps but I have no knowledge of mobile OS, that's why I am asking here:
My idea is to export registry when it works (repaired system by the WDRT procedure) and then after the hard reset when it breaks and compare it.
Is there something similar to Event Log in PC Windows ? It might have some error events related to the broken live tiles update.
Or is there anything else I can do to diagnose it ?
It seems as the live tile notification channel setup is corrupted after the hard reset because the tile content updates when resized manually only.
Again, there is no live tile update issue until the hard reset has been performed on the device.
Thanks.
Puppy2016 said:
Please read my post carefully. It works without any problem until first hard reset, the issue started in Redstone 1 regardless of the Mail and Calendar app version. I just want to revert it back to the same state before the hard reset that always breaks it somehow, to prevent the complicated WDRT procedure currently known as the only fix.
I am .NET developer of PC apps but I have no knowledge of mobile OS, that's why I am asking here:
My idea is to export registry when it works (repaired system by the WDRT procedure) and then after the hard reset when it breaks and compare it.
Is there something similar to Event Log in PC Windows ? It might have some error events related to the broken live tiles update.
Or is there anything else I can do to diagnose it ?
It seems as the live tile notification channel setup is corrupted after the hard reset because the tile content updates when resized manually only.
Again, there is no live tile update issue until the hard reset has been performed on the device.
Thanks.
Click to expand...
Click to collapse
I read your post carefully, that's why I also added how you can uninstall the app if needed, but that issue won't get solved easily. It's due to a new version of outlook which has a known bug with live tiles. It does work for a short period of time but not permanently. The registry doesn't contain any data related to live tiles, what you're looking for is ESED databases. Which are actually files stored on disk. To clean them, you need to uninstall the concerned app.
gus33000 said:
It's due to a new version of outlook which has a known bug with live tiles. It does work for a short period of time but not permanently.
Click to expand...
Click to collapse
Ok, I will try the uninstall first.
As for the issue you wrote about, I have heard about it but I can not confirm it. I have two phones and both of them have the live tiles working for months without single problem, regardless of regular updates.
The issue I am trying to resolve is completely different than that one, believe me After hard reset on Redstone 1 build, both Mail and Calendar live tiles stops working immediately and remains dead forever.
The issue is always reproducible no random or temporary behavior: New phone -> First Redstone update (tiles always works) -> another update of Windows or apps to recent version (tiles always works) -> Hard reset (tiles are broken) -> WDRT recovery to a pre-Redstone 1 build (tiles always works again) -> another update of Windows or apps to recent Redstone 1 version (tiles still always works) -> Hard reset (tiles are broken again) -> WDRT ... and so on. 100% reproducible issue.
Puppy2016 said:
Ok, I will try the uninstall first.
As for the issue you wrote about, I have heard about it but I can not confirm it. I have two phones and both of them have the live tiles working for months without single problem, regardless of regular updates.
The issue I am trying to resolve is completely different than that one, believe me After hard reset on Redstone 1 build, both Mail and Calendar live tiles stops working immediately and remains dead forever.
The issue is always reproducible no random or temporary behavior: New phone -> First Redstone update (tiles always works) -> another update of Windows or apps to recent version (tiles always works) -> Hard reset (tiles are broken) -> WDRT recovery to a pre-Redstone 1 build (tiles always works again) -> another update of Windows or apps to recent Redstone 1 version (tiles still always works) -> Hard reset (tiles are broken again) -> WDRT ... and so on. 100% reproducible issue.
Click to expand...
Click to collapse
It really a shame tah such a minor bug is still here. I hade it multiple times and have it now.
I've tried to clean app data to revert it to post installation state but it didn't worked.
---------------------------------------------------------------------------------------------
As @gus33000 advised i removed calendar and outlook with Interop app manager. After that i rebooted the phone and installed it again from store.
For now it is working OK.
I will report here after some more testing.
ic3man81 said:
i removed calendar and outlook with Interop app manager. After that i rebooted the phone and installed it again from store.
For now it is working OK.
I will report here after some more testing.
Click to expand...
Click to collapse
Thanks for confirmation it works :good: I knew I can find help here.
On today morning the date on calendar tile has switched normally (finally it didn't stuck like it was earlier after passing midnight)
What must be deleted through the Interop app a manager? There is no calendar and outlook app!!!
Andrew082 said:
What must be deleted through the Interop app a manager? There is no calendar and outlook app!!!
Click to expand...
Click to collapse
I've attached you a screenshot but its in polish so there are 3 entries (near the end of the list) literally "Outlook program mail and calendar accounts".
I've removed one of tchem and the other two dissapeared.
ic3man81 said:
I've attached you a screenshot but its in polish so there are 3 entries (near the end of the list) literally "Outlook program mail and calendar accounts".
I've removed one of tchem and the other two dissapeared.
Click to expand...
Click to collapse
Thanks. It's realy work!!!!!!
Gentlemen, I am experiencing the same issue with Outlook Mail live tile, it stopped updating suddenly.
However, the case is quite different: this happens on a brand new Lumia 650. This phone had never been reset.
I have Interop Tools RC 1.9.390.0, but I don't see the Application Manager tool there. Is it because Lumias X50 are not supported?
Any solution to reinstall Microsoft Outlook on Lumia 550/650/950? Thanks.
Thanks.
Unpin from start, repin.
augustinionut said:
Unpin from start, repin.
Click to expand...
Click to collapse
This is not he solution.
Luxon said:
Gentlemen, I am experiencing the same issue with Outlook Mail live tile, it stopped updating suddenly.
However, the case is quite different: this happens on a brand new Lumia 650. This phone had never been reset.
I have Interop Tools RC 1.9.390.0, but I don't see the Application Manager tool there. Is it because Lumias X50 are not supported?
Any solution to reinstall Microsoft Outlook on Lumia 550/650/950? Thanks.
Thanks.
Click to expand...
Click to collapse
I think that fo x5x series you would have to wait until Redstone 2 comes out which as reported has the ability to remove stock apps.
Puppy2016 said:
Hi,
there is a reproducible bug confirmed by many users (I can not post link yet) on release (no Insider Preview) Redstone 1 build. After hard reset, live tiles of Outlook Mail and Calendar apps no longer updates. No new versions of the app helps, no unpin/pin of tiles, no regular monthly update to a new Windows build. The only known fix is to use the WDRT tool and load any pre-Redstone 1 build (while available) and then update to recent Windows version. In case of older Lumia phone it means to restore Windows 8.1 and go through the whole Windows 10 upgrade process. Just because of a minor bug in Outlook Mail and Calendar app after hard reset procedure
Since there is no effective way to report bug to Microsoft (nobody reads Technet posts nor Feedback app reports) I am trying to fix it myself. Some users indicates the bug persists in Insider builds as well.
I belive the issue is just a missing/wrong registry entry that can be fixed manually or better if there was a way to completely remove the Outlook Mail and Calendar app and reinstall it again. I think I can get some tips here
Thanks.
Click to expand...
Click to collapse
There is a tool in rs2 for this, you can enter the desire app and reset it.
Source
If you don't want to update to Rs2, the other solution could be using interop tools to uninstall the apps and install them again from the store, in case the apps are not in the store then ask for appxs on the forum and sideload them
which windows update carry "Mail and Calendar" app. Because at beginning it was not there but after some update installation it appear on my windows but then it start crashing. never start about two month ago.
i uninstalled it from windows but when i tried to reinstall it from "Windows App Store" its says can't not download, we will try again shortly. but came back with same results.
any suggestion will be highly appreciated.
Reset phone.
Hard Reset isn't an option for someone like me, who has the device in a hard-core day to day extreme production business environment. Anyone have another solution to the Outlook Mail and Calendar issue? I am having the exact same identical download issue. Much appreciated in advance. [email protected]
Hey ever body I'm not sure if anyone else is having the problems I'm having with Facebook messenger but I've tried clearing the cache memory, uninstalling re-installing and nothing helps I actually have the same problem with my PC . When I go to send a message it has taken as much as an hour to send sometimes it doesn't send at all and I've googled my butt off to no avail. I'm hoping someone here has an answer as to how to fix it my S8 is still on 7.0 and it's a Sprint phone if you have any ideas you can either post them here or email me at [email protected] admins sorry if I'm putting in the wrong section
Thanks in advance,
Harry
white00gt said:
Hey ever body I'm not sure if anyone else is having the problems I'm having with Facebook messenger but I've tried clearing the cache memory, uninstalling re-installing and nothing helps I actually have the same problem with my PC . When I go to send a message it has taken as much as an hour to send sometimes it doesn't send at all and I've googled my butt off to no avail. I'm hoping someone here has an answer as to how to fix it my S8 is still on 7.0 and it's a Sprint phone if you have any ideas you can either post them here or email me at [email protected] admins sorry if I'm putting in the wrong section
Thanks in advance,
Harry
Click to expand...
Click to collapse
I have no issues with FB messenger on my T-Mobile S8+, when I send one I get a response within minutes if not sooner. I'm wondering if you have another app on your phone that is causing issues with FB messenger app, not sure what it might be though.
white00gt said:
Hey ever body I'm not sure if anyone else is having the problems I'm having with Facebook messenger but I've tried clearing the cache memory, uninstalling re-installing and nothing helps I actually have the same problem with my PC . When I go to send a message it has taken as much as an hour to send sometimes it doesn't send at all and I've googled my butt off to no avail. I'm hoping someone here has an answer as to how to fix it my S8 is still on 7.0 and it's a Sprint phone if you have any ideas you can either post them here or email me at [email protected] admins sorry if I'm putting in the wrong section
Thanks in advance,
Harry
Click to expand...
Click to collapse
Try these
1st
Settings: Applications: 3 Dots in right corner: Special Access: Optimize Battery Usage: Change view to all apps: Then turn off anything Facebook related.
2nd
Remove accounts and re-sign in
3rd
Verify Sync is enabled and data isn't restricted for those apps
4th
Make sure data saver isn't enabled within Facebook or Messenger app settings
There could be a ton of reasons for this though. If non of the above resolves then most likely it's either carrier data/service related or FB servers. If none of this resolves and it continues much longer I'd suggest opening a support ticket with Facebook as they could get a better idea of what is causing the delay.
O and having multiple active locations signed in can cause you to miss out on notifications and even have delays in sending/receiving messages.
ggrant3876 said:
I have no issues with FB messenger on my T-Mobile S8+, when I send one I get a response within minutes if not sooner. I'm wondering if you have another app on your phone that is causing issues with FB messenger app, not sure what it might be though.
Click to expand...
Click to collapse
I closed out every app I've installed and the problem is still there
i use both facebook lite and messenger lite both work perfectly on the s8+ , not as pretty but saving on facebook alone 200mb is great
white00gt said:
I closed out every app I've installed and the problem is still there
Click to expand...
Click to collapse
Closing apps isn't a problem nor would cache/data. It would be settings related, account related, or some mixture of both.
FB says to first try removing accounts, wipe data/cache, remove apps (FB & Messenger), then start over. The article was done back in KitKat days but that is the best way to start in narrowing down the "why" aspect.
The article that follows that points to VPN and ad blocking as a potential culprit but I would think that's unlikely in your case.
FB services app including update manager came preinstalled on S7/S7 Edge in which I once had your same issue for a week but using package disabler I wiped those, uninstalled app (FB & Messenger), rebooted, followed by installing again. Fixed the issue and until now hadn't thought of it.
Ser0mancerXXIV said:
Closing apps isn't a problem nor would cache/data. It would be settings related, account related, or some mixture of both.
FB says to first try removing accounts, wipe data/cache, remove apps (FB & Messenger), then start over. The article was done back in KitKat days but that is the best way to start in narrowing down the "why" aspect.
The article that follows that points to VPN and ad blocking as a potential culprit but I would think that's unlikely in your case.
FB services app including update manager came preinstalled on S7/S7 Edge in which I once had your same issue for a week but using package disabler I wiped those, uninstalled app (FB & Messenger), rebooted, followed by installing again. Fixed the issue and until now hadn't thought of it.
Click to expand...
Click to collapse
Tried everything couldn't uninstall Facebook, Facebook manager or messenger, I even used the app you suggested it couldn't remove it so don't know where to go from here
white00gt said:
Tried everything couldn't uninstall Facebook, Facebook manager or messenger, I even used the app you suggested it couldn't remove it so don't know where to go from here
Click to expand...
Click to collapse
I used app to wipe data on them all and only uninstalled Facebook and Messenger the normal way. Have you changed the battery optimization settings like mentioned in my post a few back? Also account removal is an important step.
Ser0mancerXXIV said:
Closing apps isn't a problem nor would cache/data. It would be settings related, account related, or some mixture of both.
FB says to first try removing accounts, wipe data/cache, remove apps (FB & Messenger), then start over. The article was done back in KitKat days but that is the best way to start in narrowing down the "why" aspect.
The article that follows that points to VPN and ad blocking as a potential culprit but I would think that's unlikely in your case.
FB services app including update manager came preinstalled on S7/S7 Edge in which I once had your same issue for a week but using package disabler I wiped those, uninstalled app (FB & Messenger), rebooted, followed by installing again. Fixed the issue and until now hadn't thought of it.
Click to expand...
Click to collapse
Ser0mancerXXIV said:
I used app to wipe data on them all and only uninstalled Facebook and Messenger the normal way. Have you changed the battery optimization settings like mentioned in my post a few back? Also account removal is an important step.
Click to expand...
Click to collapse
I just couldn't get to remove my account cause when I go to remove it the normal way it just gives me the option to shut it off or to remove updates, thanks for the reply
white00gt said:
I just couldn't get to remove my account cause when I go to remove it the normal way it just gives me the option to shut it off or to remove updates, thanks for the reply
Click to expand...
Click to collapse
So you are unable to remove Facebook or Messenger accounts?
Settings:Cloud and accounts:Accounts:Facebook:3dot in top right corner:Remove.
Did you try the lite version of the messenger?
(white logo, playstore)
Secceron said:
Did you try the lite version of the messenger?
(white logo, playstore)
Click to expand...
Click to collapse
Not yet but I will
white00gt said:
Not yet but I will
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Click to collapse
Light version works perfectly no delays or freezing at all
Does anyone know of any way to block/stop apps such as Facebook from viewing my other installed apps?
With the new Facebook update they've now got tracking of your off Facebook activity. Its in your settings and it's called, Off Facebook Activity.
Don't believe me? Check, it's deffinatelly there now in latest update.
I know can turn it off but them being able to see my other apps and to see what I do on there just annoys me.
Is there any way that I can prevent them from seeing my apps.
Also some things I've googled have ended up getting my email address as got emails about what I searched.
I have ap-ops which don't have option to block it, I have xposed which I don't like to use as it stops other apps from functioning but I might start using it again if it stops this. Also I have magisk installed and rooted via this.
I have a Samsung galaxy S7.
Hope there's a way to do this, any apps or any other way that anyone knows.
Thank you.
Guestme said:
Does anyone know of any way to block/stop apps such as Facebook from viewing my other installed apps?
With the new Facebook update they've now got tracking of your off Facebook activity. Its in your settings and it's called, Off Facebook Activity.
Don't believe me? Check, it's deffinatelly there now in latest update.
I know can turn it off but them being able to see my other apps and to see what I do on there just annoys me.
Is there any way that I can prevent them from seeing my apps.
Also some things I've googled have ended up getting my email address as got emails about what I searched.
I have ap-ops which don't have option to block it, I have xposed which I don't like to use as it stops other apps from functioning but I might start using it again if it stops this. Also I have magisk installed and rooted via this.
I have a Samsung galaxy S7.
Hope there's a way to do this, any apps or any other way that anyone knows.
Thank you.
Click to expand...
Click to collapse
Install titanium backup and use it to uninstall Facebook?
Sent from my LM-G850 using Tapatalk
Night_1 said:
Install titanium backup and use it to uninstall Facebook?
Sent from my LM-G850 using Tapatalk
Click to expand...
Click to collapse
I've uninstalled it for now, didn't need titanium though.
Can use Facebook via a browser instead.
Thanks. Would be good if a way to block even browsers from viewing apps and getting my email address.
@Guestme
You always can try to turn of and/or revoke an user-app's permission. Of course it then may happen that app is no longer properly functioning.
Below are the app permissions available on Android 6.0 and up. The permissions you see on your device may vary by manufacturer.
Body Sensors
Calendar
Camera
Contacts
Location
Microphone
Phone
SMS
Storage
Note: If device is running a version lower than Android 6.0, go to review app permissions for more information about how permissions work on your device.
jwoegerbauer said:
@Guestme
You always can try to turn of and/or revoke an user-app's permission. Of course it then may happen that app is no longer properly functioning.
Below are the app permissions available on Android 6.0 and up. The permissions you see on your device may vary by manufacturer.
Body Sensors
Calendar
Camera
Contacts
Location
Microphone
Phone
SMS
Storage
Note: If device is running a version lower than Android 6.0, go to review app permissions for more information about how permissions work on your device.
Click to expand...
Click to collapse
I did disable all Facebook permissions but still had my off of Facebook apps information. Who knows if other apps are doing the same thing, I block all unneeded permissions in all my apps and keep them frozen until I need to use them. Thanks for your reply.