Hi,
there is a reproducible bug confirmed by many users (I can not post link yet) on release (no Insider Preview) Redstone 1 build. After hard reset, live tiles of Outlook Mail and Calendar apps no longer updates. No new versions of the app helps, no unpin/pin of tiles, no regular monthly update to a new Windows build. The only known fix is to use the WDRT tool and load any pre-Redstone 1 build (while available) and then update to recent Windows version. In case of older Lumia phone it means to restore Windows 8.1 and go through the whole Windows 10 upgrade process. Just because of a minor bug in Outlook Mail and Calendar app after hard reset procedure
Since there is no effective way to report bug to Microsoft (nobody reads Technet posts nor Feedback app reports) I am trying to fix it myself. Some users indicates the bug persists in Insider builds as well.
I belive the issue is just a missing/wrong registry entry that can be fixed manually or better if there was a way to completely remove the Outlook Mail and Calendar app and reinstall it again. I think I can get some tips here
Thanks.
Puppy2016 said:
Hi,
there is a reproducible bug confirmed by many users (I can not post link yet) on release (no Insider Preview) Redstone 1 build. After hard reset, live tiles of Outlook Mail and Calendar apps no longer updates. No new versions of the app helps, no unpin/pin of tiles, no regular monthly update to a new Windows build. The only known fix is to use the WDRT tool and load any pre-Redstone 1 build (while available) and then update to recent Windows version. In case of older Lumia phone it means to restore Windows 8.1 and go through the whole Windows 10 upgrade process. Just because of a minor bug in Outlook Mail and Calendar app after hard reset procedure
Since there is no effective way to report bug to Microsoft (nobody reads Technet posts nor Feedback app reports) I am trying to fix it myself. Some users indicates the bug persists in Insider builds as well.
I belive the issue is just a missing/wrong registry entry that can be fixed manually or better if there was a way to completely remove the Outlook Mail and Calendar app and reinstall it again. I think I can get some tips here
Thanks.
Click to expand...
Click to collapse
The issue is actually just the recent outlook apps being buggy and that doesn't actually update the tiles properly. Nothing can be done about this. If you want to uninstall them anyway Interop Tools can do that via the Application manager (only in 1.9 pre-releases)
gus33000 said:
The issue is actually just the recent outlook apps being buggy and that doesn't actually update the tiles properly.
Click to expand...
Click to collapse
Please read my post carefully. It works without any problem until first hard reset, the issue started in Redstone 1 regardless of the Mail and Calendar app version. I just want to revert it back to the same state before the hard reset that always breaks it somehow, to prevent the complicated WDRT procedure currently known as the only fix.
I am .NET developer of PC apps but I have no knowledge of mobile OS, that's why I am asking here:
My idea is to export registry when it works (repaired system by the WDRT procedure) and then after the hard reset when it breaks and compare it.
Is there something similar to Event Log in PC Windows ? It might have some error events related to the broken live tiles update.
Or is there anything else I can do to diagnose it ?
It seems as the live tile notification channel setup is corrupted after the hard reset because the tile content updates when resized manually only.
Again, there is no live tile update issue until the hard reset has been performed on the device.
Thanks.
Puppy2016 said:
Please read my post carefully. It works without any problem until first hard reset, the issue started in Redstone 1 regardless of the Mail and Calendar app version. I just want to revert it back to the same state before the hard reset that always breaks it somehow, to prevent the complicated WDRT procedure currently known as the only fix.
I am .NET developer of PC apps but I have no knowledge of mobile OS, that's why I am asking here:
My idea is to export registry when it works (repaired system by the WDRT procedure) and then after the hard reset when it breaks and compare it.
Is there something similar to Event Log in PC Windows ? It might have some error events related to the broken live tiles update.
Or is there anything else I can do to diagnose it ?
It seems as the live tile notification channel setup is corrupted after the hard reset because the tile content updates when resized manually only.
Again, there is no live tile update issue until the hard reset has been performed on the device.
Thanks.
Click to expand...
Click to collapse
I read your post carefully, that's why I also added how you can uninstall the app if needed, but that issue won't get solved easily. It's due to a new version of outlook which has a known bug with live tiles. It does work for a short period of time but not permanently. The registry doesn't contain any data related to live tiles, what you're looking for is ESED databases. Which are actually files stored on disk. To clean them, you need to uninstall the concerned app.
gus33000 said:
It's due to a new version of outlook which has a known bug with live tiles. It does work for a short period of time but not permanently.
Click to expand...
Click to collapse
Ok, I will try the uninstall first.
As for the issue you wrote about, I have heard about it but I can not confirm it. I have two phones and both of them have the live tiles working for months without single problem, regardless of regular updates.
The issue I am trying to resolve is completely different than that one, believe me After hard reset on Redstone 1 build, both Mail and Calendar live tiles stops working immediately and remains dead forever.
The issue is always reproducible no random or temporary behavior: New phone -> First Redstone update (tiles always works) -> another update of Windows or apps to recent version (tiles always works) -> Hard reset (tiles are broken) -> WDRT recovery to a pre-Redstone 1 build (tiles always works again) -> another update of Windows or apps to recent Redstone 1 version (tiles still always works) -> Hard reset (tiles are broken again) -> WDRT ... and so on. 100% reproducible issue.
Puppy2016 said:
Ok, I will try the uninstall first.
As for the issue you wrote about, I have heard about it but I can not confirm it. I have two phones and both of them have the live tiles working for months without single problem, regardless of regular updates.
The issue I am trying to resolve is completely different than that one, believe me After hard reset on Redstone 1 build, both Mail and Calendar live tiles stops working immediately and remains dead forever.
The issue is always reproducible no random or temporary behavior: New phone -> First Redstone update (tiles always works) -> another update of Windows or apps to recent version (tiles always works) -> Hard reset (tiles are broken) -> WDRT recovery to a pre-Redstone 1 build (tiles always works again) -> another update of Windows or apps to recent Redstone 1 version (tiles still always works) -> Hard reset (tiles are broken again) -> WDRT ... and so on. 100% reproducible issue.
Click to expand...
Click to collapse
It really a shame tah such a minor bug is still here. I hade it multiple times and have it now.
I've tried to clean app data to revert it to post installation state but it didn't worked.
---------------------------------------------------------------------------------------------
As @gus33000 advised i removed calendar and outlook with Interop app manager. After that i rebooted the phone and installed it again from store.
For now it is working OK.
I will report here after some more testing.
ic3man81 said:
i removed calendar and outlook with Interop app manager. After that i rebooted the phone and installed it again from store.
For now it is working OK.
I will report here after some more testing.
Click to expand...
Click to collapse
Thanks for confirmation it works :good: I knew I can find help here.
On today morning the date on calendar tile has switched normally (finally it didn't stuck like it was earlier after passing midnight)
What must be deleted through the Interop app a manager? There is no calendar and outlook app!!!
Andrew082 said:
What must be deleted through the Interop app a manager? There is no calendar and outlook app!!!
Click to expand...
Click to collapse
I've attached you a screenshot but its in polish so there are 3 entries (near the end of the list) literally "Outlook program mail and calendar accounts".
I've removed one of tchem and the other two dissapeared.
ic3man81 said:
I've attached you a screenshot but its in polish so there are 3 entries (near the end of the list) literally "Outlook program mail and calendar accounts".
I've removed one of tchem and the other two dissapeared.
Click to expand...
Click to collapse
Thanks. It's realy work!!!!!!
Gentlemen, I am experiencing the same issue with Outlook Mail live tile, it stopped updating suddenly.
However, the case is quite different: this happens on a brand new Lumia 650. This phone had never been reset.
I have Interop Tools RC 1.9.390.0, but I don't see the Application Manager tool there. Is it because Lumias X50 are not supported?
Any solution to reinstall Microsoft Outlook on Lumia 550/650/950? Thanks.
Thanks.
Unpin from start, repin.
augustinionut said:
Unpin from start, repin.
Click to expand...
Click to collapse
This is not he solution.
Luxon said:
Gentlemen, I am experiencing the same issue with Outlook Mail live tile, it stopped updating suddenly.
However, the case is quite different: this happens on a brand new Lumia 650. This phone had never been reset.
I have Interop Tools RC 1.9.390.0, but I don't see the Application Manager tool there. Is it because Lumias X50 are not supported?
Any solution to reinstall Microsoft Outlook on Lumia 550/650/950? Thanks.
Thanks.
Click to expand...
Click to collapse
I think that fo x5x series you would have to wait until Redstone 2 comes out which as reported has the ability to remove stock apps.
Puppy2016 said:
Hi,
there is a reproducible bug confirmed by many users (I can not post link yet) on release (no Insider Preview) Redstone 1 build. After hard reset, live tiles of Outlook Mail and Calendar apps no longer updates. No new versions of the app helps, no unpin/pin of tiles, no regular monthly update to a new Windows build. The only known fix is to use the WDRT tool and load any pre-Redstone 1 build (while available) and then update to recent Windows version. In case of older Lumia phone it means to restore Windows 8.1 and go through the whole Windows 10 upgrade process. Just because of a minor bug in Outlook Mail and Calendar app after hard reset procedure
Since there is no effective way to report bug to Microsoft (nobody reads Technet posts nor Feedback app reports) I am trying to fix it myself. Some users indicates the bug persists in Insider builds as well.
I belive the issue is just a missing/wrong registry entry that can be fixed manually or better if there was a way to completely remove the Outlook Mail and Calendar app and reinstall it again. I think I can get some tips here
Thanks.
Click to expand...
Click to collapse
There is a tool in rs2 for this, you can enter the desire app and reset it.
Source
If you don't want to update to Rs2, the other solution could be using interop tools to uninstall the apps and install them again from the store, in case the apps are not in the store then ask for appxs on the forum and sideload them
which windows update carry "Mail and Calendar" app. Because at beginning it was not there but after some update installation it appear on my windows but then it start crashing. never start about two month ago.
i uninstalled it from windows but when i tried to reinstall it from "Windows App Store" its says can't not download, we will try again shortly. but came back with same results.
any suggestion will be highly appreciated.
Reset phone.
Hard Reset isn't an option for someone like me, who has the device in a hard-core day to day extreme production business environment. Anyone have another solution to the Outlook Mail and Calendar issue? I am having the exact same identical download issue. Much appreciated in advance. [email protected]
Related
Hello all,
after receiving the recent update for my HTC One X (stock ROM, now Sense 5.0 and Android 4.2.2), the Notes Traveler app for my work e-mails is causing problems (it seems to lose account information regularly and notifies me of failed sync). Since it is about to be replaced soon anyway, I wanted to uninstall the app, which is not possible:
I tried to deactivate the device administrator for Lotus Notes in the system security settings. The checkbox remains checked after deactivation, although there was no error message.
After that, I tried to uninstall the app using the app management in system settings. However, the button for uninstalling is still deactivated.
When I go to device admins again and tap Lotus Notes in the list, it asks me if I want to activate it as administrator again. So here it seems as if it was removed from the admins, although the checkbox in the list is always checked.
The same happens when I start Notes Traveler while Lotus Notes is seemingly not an activated administrator. I can then re-enter my password and the sync works for a while (less than 1 day) before it loses the password again and re-entering won't fix the problem unless I try removing Lotus Notes from the device admins (which causes all Traveler data to be wiped).
So it seems that the removal of Lotus Notes from device administrators does not work properly. Although I am asked for reactivation when I start the app again, the administrator is still active somewhere in the system and prevents uninstallation of the app.
Did anyone have a similar problem with device administration? Can I get rid of Notes Traveler without wiping my phone or damaging anything on it?
I already asked HTC support but they only wrote that the system update often cannot be extracted completely and the only way to fix it was to wipe the phone. However, I never received any error message during or after the update and everything else is working perfectly well. Therefore I doubt that it is caused by a failed system update installation.
Hm, did nobody else have this problem so far? Or anything similar? No one with enough knowledge of the Android system who can tell me if there's any other way than the official to get rid of that thing?
hanvie said:
Hm, did nobody else have this problem so far? Or anything similar? No one with enough knowledge of the Android system who can tell me if there's any other way than the official to get rid of that thing?
Click to expand...
Click to collapse
Suspect the majority of users here have never used Lotus Notes or even know of it, and for that they're very lucky and should grateful
http://www.ihatelotusnotes.com
I installed LN Traveler on CM 9 and promptly removed it once I knew it wanted Device Admin permissions: A gross intrusion of privacy and control. Instead I bought and installed Touchdown by Nitro. I knew this won't help you out, but I thought your post required some acknowledgment.
Thanks for answering. I don't like Notes very much either. I already did a factory reset of my HOX to remove that thing, it was not as much work to restore everything as I thought. However, some settings (e.g. ringtones) were not restored by HTC Backup which was a little annoying but okay.
i am also having the same problem with my micromax canvas 2 pus a110q
hanvie said:
Hm, did nobody else have this problem so far? Or anything similar? No one with enough knowledge of the Android system who can tell me if there's any other way than the official to get rid of that thing?
Click to expand...
Click to collapse
as i installed CM security now i want to uninstall it . but device administrator is no deactivating
Hey ever body I'm not sure if anyone else is having the problems I'm having with Facebook messenger but I've tried clearing the cache memory, uninstalling re-installing and nothing helps I actually have the same problem with my PC . When I go to send a message it has taken as much as an hour to send sometimes it doesn't send at all and I've googled my butt off to no avail. I'm hoping someone here has an answer as to how to fix it my S8 is still on 7.0 and it's a Sprint phone if you have any ideas you can either post them here or email me at [email protected] admins sorry if I'm putting in the wrong section
Thanks in advance,
Harry
white00gt said:
Hey ever body I'm not sure if anyone else is having the problems I'm having with Facebook messenger but I've tried clearing the cache memory, uninstalling re-installing and nothing helps I actually have the same problem with my PC . When I go to send a message it has taken as much as an hour to send sometimes it doesn't send at all and I've googled my butt off to no avail. I'm hoping someone here has an answer as to how to fix it my S8 is still on 7.0 and it's a Sprint phone if you have any ideas you can either post them here or email me at [email protected] admins sorry if I'm putting in the wrong section
Thanks in advance,
Harry
Click to expand...
Click to collapse
I have no issues with FB messenger on my T-Mobile S8+, when I send one I get a response within minutes if not sooner. I'm wondering if you have another app on your phone that is causing issues with FB messenger app, not sure what it might be though.
white00gt said:
Hey ever body I'm not sure if anyone else is having the problems I'm having with Facebook messenger but I've tried clearing the cache memory, uninstalling re-installing and nothing helps I actually have the same problem with my PC . When I go to send a message it has taken as much as an hour to send sometimes it doesn't send at all and I've googled my butt off to no avail. I'm hoping someone here has an answer as to how to fix it my S8 is still on 7.0 and it's a Sprint phone if you have any ideas you can either post them here or email me at [email protected] admins sorry if I'm putting in the wrong section
Thanks in advance,
Harry
Click to expand...
Click to collapse
Try these
1st
Settings: Applications: 3 Dots in right corner: Special Access: Optimize Battery Usage: Change view to all apps: Then turn off anything Facebook related.
2nd
Remove accounts and re-sign in
3rd
Verify Sync is enabled and data isn't restricted for those apps
4th
Make sure data saver isn't enabled within Facebook or Messenger app settings
There could be a ton of reasons for this though. If non of the above resolves then most likely it's either carrier data/service related or FB servers. If none of this resolves and it continues much longer I'd suggest opening a support ticket with Facebook as they could get a better idea of what is causing the delay.
O and having multiple active locations signed in can cause you to miss out on notifications and even have delays in sending/receiving messages.
ggrant3876 said:
I have no issues with FB messenger on my T-Mobile S8+, when I send one I get a response within minutes if not sooner. I'm wondering if you have another app on your phone that is causing issues with FB messenger app, not sure what it might be though.
Click to expand...
Click to collapse
I closed out every app I've installed and the problem is still there
i use both facebook lite and messenger lite both work perfectly on the s8+ , not as pretty but saving on facebook alone 200mb is great
white00gt said:
I closed out every app I've installed and the problem is still there
Click to expand...
Click to collapse
Closing apps isn't a problem nor would cache/data. It would be settings related, account related, or some mixture of both.
FB says to first try removing accounts, wipe data/cache, remove apps (FB & Messenger), then start over. The article was done back in KitKat days but that is the best way to start in narrowing down the "why" aspect.
The article that follows that points to VPN and ad blocking as a potential culprit but I would think that's unlikely in your case.
FB services app including update manager came preinstalled on S7/S7 Edge in which I once had your same issue for a week but using package disabler I wiped those, uninstalled app (FB & Messenger), rebooted, followed by installing again. Fixed the issue and until now hadn't thought of it.
Ser0mancerXXIV said:
Closing apps isn't a problem nor would cache/data. It would be settings related, account related, or some mixture of both.
FB says to first try removing accounts, wipe data/cache, remove apps (FB & Messenger), then start over. The article was done back in KitKat days but that is the best way to start in narrowing down the "why" aspect.
The article that follows that points to VPN and ad blocking as a potential culprit but I would think that's unlikely in your case.
FB services app including update manager came preinstalled on S7/S7 Edge in which I once had your same issue for a week but using package disabler I wiped those, uninstalled app (FB & Messenger), rebooted, followed by installing again. Fixed the issue and until now hadn't thought of it.
Click to expand...
Click to collapse
Tried everything couldn't uninstall Facebook, Facebook manager or messenger, I even used the app you suggested it couldn't remove it so don't know where to go from here
white00gt said:
Tried everything couldn't uninstall Facebook, Facebook manager or messenger, I even used the app you suggested it couldn't remove it so don't know where to go from here
Click to expand...
Click to collapse
I used app to wipe data on them all and only uninstalled Facebook and Messenger the normal way. Have you changed the battery optimization settings like mentioned in my post a few back? Also account removal is an important step.
Ser0mancerXXIV said:
Closing apps isn't a problem nor would cache/data. It would be settings related, account related, or some mixture of both.
FB says to first try removing accounts, wipe data/cache, remove apps (FB & Messenger), then start over. The article was done back in KitKat days but that is the best way to start in narrowing down the "why" aspect.
The article that follows that points to VPN and ad blocking as a potential culprit but I would think that's unlikely in your case.
FB services app including update manager came preinstalled on S7/S7 Edge in which I once had your same issue for a week but using package disabler I wiped those, uninstalled app (FB & Messenger), rebooted, followed by installing again. Fixed the issue and until now hadn't thought of it.
Click to expand...
Click to collapse
Ser0mancerXXIV said:
I used app to wipe data on them all and only uninstalled Facebook and Messenger the normal way. Have you changed the battery optimization settings like mentioned in my post a few back? Also account removal is an important step.
Click to expand...
Click to collapse
I just couldn't get to remove my account cause when I go to remove it the normal way it just gives me the option to shut it off or to remove updates, thanks for the reply
white00gt said:
I just couldn't get to remove my account cause when I go to remove it the normal way it just gives me the option to shut it off or to remove updates, thanks for the reply
Click to expand...
Click to collapse
So you are unable to remove Facebook or Messenger accounts?
Settings:Cloud and accounts:Accounts:Facebook:3dot in top right corner:Remove.
Did you try the lite version of the messenger?
(white logo, playstore)
Secceron said:
Did you try the lite version of the messenger?
(white logo, playstore)
Click to expand...
Click to collapse
Not yet but I will
white00gt said:
Not yet but I will
Click to expand...
Click to collapse
Light version works perfectly no delays or freezing at all
Hi guys, I have serious issue with my Mate 10 Pro. I started to notice, that my phone is not notificating me about new e-mails (gmail and outlook apps), new messages (hangouts) or reminders (to-do app). I Googled everything about this but nothing helped. I set background apps to "manage manually" and turned on "Ignore battery optimisation". I have also locked the apps in multitasking and added widgets to home screen. Nothing helped.
Also I have noticed that during the night all apps are gone from multitasking. What is going on? I never had such issue with any Android phone or tablet before.
Can anybody help me please?
yurij666 said:
Hi guys, I have serious issue with my Mate 10 Pro. I started to notice, that my phone is not notificating me about new e-mails (gmail and outlook apps), new messages (hangouts) or reminders (to-do app). I Googled everything about this but nothing helped. I set background apps to "manage manually" and turned on "Ignore battery optimisation". I have also locked the apps in multitasking and added widgets to home screen. Nothing helped.
Also I have noticed that during the night all apps are gone from multitasking. What is going on? I never had such issue with any Android phone or tablet before.
Can anybody help me please?
Click to expand...
Click to collapse
Which firmware do you have
I had same issues with some apps but now, it works fine, at least with apps I'm using
sonydesouza said:
Which firmware do you have
I had same issues with some apps but now, it works fine, at least with apps I'm using
Click to expand...
Click to collapse
8.0.0. 125 (C432), no update avaliable
yurij666 said:
8.0.0. 125 (C432), no update avaliable
Click to expand...
Click to collapse
I have 127-C432 o'er update from 115-C432.
Never had 125 ?
sonydesouza said:
I have 127-C432 o'er update from 115-C432.
Never had 125 ?
Click to expand...
Click to collapse
I have single SIM version, from Orange with data plan. I would try factory reset but I consider it as a last resort
yurij666 said:
I have single SIM version, from Orange with data plan. I would try factory reset but I consider it as a last resort
Click to expand...
Click to collapse
Ahh.
Ok.
Bloody hell orange ?
Your problem is very likely being caused by Huawei's by-default aggressive battery optimisations.
There are two sections of settings to look at in fixing this;
1. To stop critical (to you) apps being forcibly closed, go to SETTINGS -> BATTERY -> LAUNCH, change your selected apps from "automatic" to "manual" and make sure "Run in Background" is enabled for them.
2. To allow critical (to you) apps to continue running with the screen off, go to SETTINGS -> APPS & NOTIFICATIONS -> APPS -> SETTINGS -> SPECIAL ACCESS -> BATTERY OPTIMISATION, change "Not Optimised" to "All" at the top of the screen, then set your critical apps to "Not Optimised."
It's a true pain that it's a two-fold process in different sections of the settings and that they're so tedious to get to, but once you've discovered where they are, it (sort of) makes sense.
Cephalus said:
Your problem is very likely being caused by Huawei's by-default aggressive battery optimisations.
There are two sections of settings to look at in fixing this;
1. To stop critical (to you) apps being forcibly closed, go to SETTINGS -> BATTERY -> LAUNCH, change your selected apps from "automatic" to "manual" and make sure "Run in Background" is enabled for them.
2. To allow critical (to you) apps to continue running with the screen off, go to SETTINGS -> APPS & NOTIFICATIONS -> APPS -> SETTINGS -> SPECIAL ACCESS -> BATTERY OPTIMISATION, change "Not Optimised" to "All" at the top of the screen, then set your critical apps to "Not Optimised."
It's a true pain that it's a two-fold process in different sections of the settings and that they're so tedious to get to, but once you've discovered where they are, it (sort of) makes sense.
Click to expand...
Click to collapse
I have already done these two steps. Didn't work. For example this morning I checked my phone, no notification. I opened gmail app, suddenly there is big 7 next do my new e-mails. Even then there was no notification in status bar.
yurij666 said:
I have already done these two steps. Didn't work. For example this morning I checked my phone, no notification. I opened gmail app, suddenly there is big 7 next do my new e-mails. Even then there was no notification in status bar.
Click to expand...
Click to collapse
Have you checked that the app has notification permissions? SETTINGS -> APPS & NOTIFICATIONS -> NOTIFICATIONS MANAGEMENT
This is admittedly a far stretch as by default all apps should have notification permissions, but it's worth a try - and unfortunately is the only remaining idea I have.
Cephalus said:
Have you checked that the app has notification permissions? SETTINGS -> APPS & NOTIFICATIONS -> NOTIFICATIONS MANAGEMENT
This is admittedly a far stretch as by default all apps should have notification permissions, but it's worth a try - and unfortunately is the only remaining idea I have.
Click to expand...
Click to collapse
Yes, did that too. Even set those apps to priority. I guess I will really have to try that factory reset. What also bothers me is, that sometimes I want to unlock the phone (fingerprint or button) I hear the unlock sound, but the phone lights up like 5 seconds later.
yurij666 said:
Yes, did that too. Even set those apps to priority. I guess I will really have to try that factory reset. What also bothers me is, that sometimes I want to unlock the phone (fingerprint or button) I hear the unlock sound, but the phone lights up like 5 seconds later.
Click to expand...
Click to collapse
I doubt that the factory reset will help you. Well, at least with the to-do app reminders part. As I've described in my post (https://forum.xda-developers.com/mate-10/help/local-notifications-t3737241), almost any to-do app fails to show the reminders (all possible optimization turned off, all permissions given), and it either has smth to do with our firmware, or with the apps not being adopted for the Oreo (some noticeable changes in notification API).
But if his phone takes 5 seconds to wake up, something is seriously wrong. I would highly recommend a factory reset if for nothing else than fixing the 5 second wake up time.
i have the same issue with almost all apps that i am using
did everything in google and still no luck
not sure is it app issue , huawei , android .... me ?
common i dont want to open and check all apps all the day to see if there is update or not just push it to me as soon as it get .
Same here, I have BLA-L09 8.0.0.128 (C432). I've tried all battery and notifications settings and I've also factory reset my phone. Google now does not update news, Gmail does not notify new emails, 3rd party widgets do not refresh, and the app for my car does not sync via Bluetooth (I have to remove the the BT profile and create it again to sync 1 time then stops)
I had the same problem with my previous phone (samsung note 3). It turned out to be due to IPv6 being enabled. Have you tried disabling it?
Cephalus said:
Your problem is very likely being caused by Huawei's by-default aggressive battery optimisations.
There are two sections of settings to look at in fixing this;
1. To stop critical (to you) apps being forcibly closed, go to SETTINGS -> BATTERY -> LAUNCH, change your selected apps from "automatic" to "manual" and make sure "Run in Background" is enabled for them.
2. To allow critical (to you) apps to continue running with the screen off, go to SETTINGS -> APPS & NOTIFICATIONS -> APPS -> SETTINGS -> SPECIAL ACCESS -> BATTERY OPTIMISATION, change "Not Optimised" to "All" at the top of the screen, then set your critical apps to "Not Optimised."
It's a true pain that it's a two-fold process in different sections of the settings and that they're so tedious to get to, but once you've discovered where they are, it (sort of) makes sense.
Click to expand...
Click to collapse
Thanks for this! I had already done #1, but #2 I had no clue about. It seems to have fixed the delay in notifications from the Outlook app.
Novi84 said:
Thanks for this! I had already done #1, but #2 I had no clue about. It seems to have fixed the delay in notifications from the Outlook app.
Click to expand...
Click to collapse
I wonder why Gmail is not listed as an app that can bypass the battery optimization?
jaseman said:
I wonder why Gmail is not listed as an app that can bypass the battery optimization?
Click to expand...
Click to collapse
Because its preinstalled app. Anyway both settings doesn't works. I'm selling this peace of **** phone because it has no use anymore. Worst phone ever.
Can't get notifications from most of apps. So why do I need a smartphone like this...
And even battery, doesn't lasts full day from the time I wake up, till I go to sleep. so Huawei is the last phone I ever bought.
so is there any chance to have this issue fixed ?
by update perhaps , can we contact them or complain so they notice ?
i really search about phones before i buy it and choosed this one from the e specs and reviews
but i didnt expect there is a (SMART)PHONE would have a problem like this at all it is unbelievable
and i dont want to sell it .. just want this issue to be fixed
Just a thought...I read here and elsewhere that putting widgets on your home screen helps notifications comes through due to the fact that the widget keeps the apps open. I did this with my Honor Note 8 and, along with the other bits of advice above, got most of my notifications to work.
I am having problems with getting MS Intune and Outlook to work on my phone.
Doubt has been cast upon the flavour of Android that Oppo installs on its phones however recent software behaviour suggests that the issues I am experiencing relate to another app or other apps I use.
I'd like to do to a Factory Reset and then just install the basic apps but Google accounts, very helpfully, remember which apps you have and automatically install them after I log on to a "new" device.
Is there an easy way to stall the auto install of my apps whilst I test the phone with the very basics plus Intune and Outlook.
Navrig said:
I am having problems with getting MS Intune and Outlook to work on my phone.
Doubt has been cast upon the flavour of Android that Oppo installs on its phones however recent software behaviour suggests that the issues I am experiencing relate to another app or other apps I use.
I'd like to do to a Factory Reset and then just install the basic apps but Google accounts, very helpfully, remember which apps you have and automatically install them after I log on to a "new" device.
Is there an easy way to stall the auto install of my apps whilst I test the phone with the very basics plus Intune and Outlook.
Click to expand...
Click to collapse
Upon factory reset, go into Play Store settings and select "Do not auto-update apps".
HIT THANKS IF FOUND USEFUL
I use a Backup and Restore app and keep all my Apps copied to my Sd card in the phone. There are several on the Playstore.
Then when I do a Factory reset I skip all the Auto setups and then install what I want as I go along. A few won't re-install this way but they can just be re-downloaded.
Also in the Playstore App you can click on the 3 bars> My apps&Games> Library and there's a lit of what you have used.
HTH
Hello all, for quite some time now I had some issues with the camera that I didn't care about but it's getting more and more frustrating. Maybe some of you had this issues and found a fix that can help me also...
Around the time that I got the android 10 update in January, each time I try to take a photo, the first photo since I open the camera app, the app freezes for some seconds and it disconnects my watch from the phone... I thought it might be a Samsung issue since I use the Galaxy watch plugin to connect the watch to the phone. Later on I discovered that the camera app actually disconnects all bluetooth devices when it takes the first picture, I had my wf-1000xm3 connected to my phone and listening to some music and tried to take a photo... It disconnected my watch, my headphones, everything. There are times when it fails to focus, the app freezes and it crashes afterwards...
The second issue is with the video recording. I don't usually do a lot of video recordings with the camera app(did some with the cinealta app with no issues) so I didn't notice this until yesterday. When I try to record a video 9 times out of 10 the app freezes and crashes.
I reseted the app, erased the data, don't know what to do more.
Any thoughts?
Xperia 1 - Android 10 (55.1.A.3.49)
cynk42 said:
Hello all, for quite some time now I had some issues with the camera that I didn't care about but it's getting more and more frustrating. Maybe some of you had this issues and found a fix that can help me also...
Around the time that I got the android 10 update in January, each time I try to take a photo, the first photo since I open the camera app, the app freezes for some seconds and it disconnects my watch from the phone... I thought it might be a Samsung issue since I use the Galaxy watch plugin to connect the watch to the phone. Later on I discovered that the camera app actually disconnects all bluetooth devices when it takes the first picture, I had my wf-1000xm3 connected to my phone and listening to some music and tried to take a photo... It disconnected my watch, my headphones, everything. There are times when it fails to focus, the app freezes and it crashes afterwards...
The second issue is with the video recording. I don't usually do a lot of video recordings with the camera app(did some with the cinealta app with no issues) so I didn't notice this until yesterday. When I try to record a video 9 times out of 10 the app freezes and crashes.
I reseted the app, erased the data, don't know what to do more.
Any thoughts?
Xperia 1 - Android 10 (55.1.A.3.49)
Click to expand...
Click to collapse
personally with each update I make a new reinstallation which allows like on any devices to limit a lot of problems and the update in January allowed me to solve the camera problems. I can only advise you to reinstall the software with Xperia companion or new Flasher but not from the settings of the smartphone which is a completely different method
doungmli said:
personally with each update I make a new reinstallation which allows like on any devices to limit a lot of problems and the update in January allowed me to solve the camera problems. I can only advise you to reinstall the software with Xperia companion or new Flasher but not from the settings of the smartphone which is a completely different method
Click to expand...
Click to collapse
Thanks for the reply, I will try to reinstall the software via the Xperia Companion, will have to get home for that... I use linux for most of the time.
If for every update I have to manually do this via some software on a computer I feel like I traveled back in time 15 years, I will gladly dispose of this phone...
cynk42 said:
Thanks for the reply, I will try to reinstall the software via the Xperia Companion, will have to get home for that... I use linux for most of the time.
If for every update I have to manually do this via some software on a computer I feel like I traveled back in time 15 years, I will gladly dispose of this phone...
Click to expand...
Click to collapse
it is not necessary to do it all the time for example in the case of small security updates. But when migrating to a major version or large patches it is preferable. For example for my pc for big updates I always do it from an iso it prevents a problem from growing in case there are corrupt system files
doungmli said:
it is not necessary to do it all the time for example in the case of small security updates. But when migrating to a major version or large patches it is preferable. For example for my pc for big updates I always do it from an iso it prevents a problem from growing in case there are corrupt system files
Click to expand...
Click to collapse
Ok, I've installed Xperia Companion on macOS, I have the option to software repair but it says that it completely resets my device. The backup option is disabled since 2019 and the only backup that I can do is to manually copy all the files from the phone to the computer....
If I get this right is that there is no way of completely back-up the phone? Settings, alarms, apps etc.? Is there a way to do this?
I don't want to start putting everything back manually.
cynk42 said:
Ok, I've installed Xperia Companion on macOS, I have the option to software repair but it says that it completely resets my device. The backup option is disabled since 2019 and the only backup that I can do is to manually copy all the files from the phone to the computer....
If I get this right is that there is no way of completely back-up the phone? Settings, alarms, apps etc.? Is there a way to do this?
I don't want to start putting everything back manually.
Click to expand...
Click to collapse
I have never encountered problems with everything given parameters (wifi Key, screen, alarms ...) are saved, SMS, contact, calls, same for applications but it supports Google backup all applications do are not compatible. Same for the passwords and identifiers of the applications but you must have accepted the popup google lock when it appeared for the first time. To see if there is a backup look in settings> system> backup. after the restoring of the data obviously depends on the speed of your internet connection. By cons, all that is banking applications do not have backup (a security issue)
Google synchronisation can save a lot of your parameters, message, app and some app settings. I did a manual synchro on the google account just to be sure before doing a factory reset, also be sure to save your launcher settings if you have a custom one (forgot about this one and got a back up from july -_-). Check if your messaging apps need a manual backup or if it can be done via Clouds. Of course, you can't be sure everything will be the same.
You need to manually save your media of course, photo, video and documents, if they are not uploaded on some clouds.
My Camera app is laggy and its getting more annoying by the day :|. I have tried to clear cache of app and also cleared storage with no luck. My next course of action is to do a factory reset but I don't want to do that if this will not solve the issue. Anyone with a factory reset and solved camera issues? Running Customized NOBA and 55.1.A.3.149-R5B.
Is NOBA a custom rom? Maybe that's what mess up with your stock app?
NOBA is stock Norway firmware
Ho, ok. So maybe a factory reset can be the solution. Otherwise, try to reach the support. But they will probably ask to try a factory reset first.