My phone is stuck on the boot animation and it will not power off. Hold down the power button and the soft buttons flash but nothing happens. I've held it down multiple times for upwards of a minute and it does nothing. USB plugged in and not. What can I do?
Source HTC Support
fordry said:
My phone is stuck on the boot animation and it will not power off. Hold down the power button and the soft buttons flash but nothing happens. I've held it down multiple times for upwards of a minute and it does nothing. USB plugged in and not. What can I do?
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Performing a factory reset using hardware buttons
If you can’t turn Droid DNA on or access settings, you can still perform a factory reset by using the hardware buttons on Droid DNA by HTC.
Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.
finanandroid said:
Performing a factory reset using hardware buttons
If you can’t turn Droid DNA on or access settings, you can still perform a factory reset by using the hardware buttons on Droid DNA by HTC.
Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.
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That didn't work either, had already tried that. Ended up taking the cover off the back and physically pulling the battery connector off, that worked... lol. Miss a good ol' hard reset button.
fordry said:
That didn't work either, had already tried that. Ended up taking the cover off the back and physically pulling the battery connector off, that worked... lol. Miss a good ol' hard reset button.
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wow ! before that you could ask for a replacement thou.
Related
Hey Everyone
Im stuck...
I broke the LCd in my streak (for a second time). And am selling the unit for nearly nothing to a craigslist buyer...
Since the lcd is broken, i cannot get through the menus to do a factory reset...
Can someone give me the step by step to boot and do a factory reset.
I hold both volume up and down, power it up and release the keys. then i need to press either volume up or down to get to the factory reset then press the camera button. I just can't figure out how many times to press each button.
Anyone??
Thanks so much!
Just did a quick check, it's the first option of four so press your v+v- and power, then just press the camera button, should do it for you.
For my case, once holding down volup + voldown and the power button, the recovery screen will appear with the following:
1. Factory Reset
2. Update from update.pkg (Highlighted)
3. Screen calibration
4. Power off
Option 2 was the default highlighted (or selected whichever you want to call it) option.
So i need to press the volup button once to move the selection up to option 1 and then press the camera button.
Am using Simple Streak rom if that makes a difference in the screen display options.
I'm thinking of buying this phone but What if the phone hangs and can't pull battery off?
and what if u're flashing rom throught the recovery and it hangs?
Hold the power and volume down rockers at the same time.
Sent from my DROID RAZR using xda premium
I had no problem with it, if it hangs just pushing the power button for long time reboot the device.
theEnzy said:
I had no problem with it, if it hangs just pushing the power button for long time reboot the device.
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Yep, did the same thing when mine hung the other day...
Adauth said:
Hold the power and volume down rockers at the same time.
Sent from my DROID RAZR using xda premium
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This is what I do.
Same here, my phone wouldn't wake up, power, vol down for about 5 seconds forced reboot.
The manual says to force a reboot by holding down the Power key and the Volume down key.
Anyone know how /if that's different from holding down just the power key or the Power key and both the Volume down and up keys, two other things I've read mentioned?
SallyC said:
The manual says to force a reboot by holding down the Power key and the Volume down key.
Anyone know how /if that's different from holding down just the power key or the Power key and both the Volume down and up keys, two other things I've read mentioned?
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holding the power key by its self doesnt always work. It just is a hard power down. The power + vol down is essentially the same as a battery pull.
SallyC said:
The manual says to force a reboot by holding down the Power key and the Volume down key.
Anyone know how /if that's different from holding down just the power key or the Power key and both the Volume down and up keys, two other things I've read mentioned?
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Holding power and down volume key at the same time is a forced re-boot, and you'll automatically go into a power on situation, with the boot animations starting.
Holding just the power down button should only power off the device, and not re-boot, so you have to re-press the power button to start again.
Sometimes, though, if the phone recognizes the power down by holding the power button, once it turns off, it recognizes the power button a separate time, and you re-boot. This is actually an error, and "shouldn't" occur, but does because of the system resetting.
I got an Atrix from a friend who was having problems with it.
I tried turning it on and it stays tuck in a boot loop with the "Dual Core Technology" screen.
I tried a couple of key combinations to see if I could get to fastboot but nothing works. So far I've tried the following combinations:
1. holding the volume up button while powering on
2. holding the volume down button while powering on
3. holding volume up + volume down while putting the battery in and then pressing the power button
4. holding volume up + volume down while putting the battery in and then letting go of volume down and pressing the power button
5. holding power and volume up button while putting the battery in
I also tried this. After holding down the volume up button and pressing the power button, i tried hitting the volume down button once and then hitting volume up, hitting it twice and then volume up, 3 times and volume up, etc. etc. and then plugging in the phone to the computer, just in case the fastboot menu was there but I couldn't see it, but that doesn't seem to work either.
As it stands right now, all I'm getting is the boot loop. The phone had been sitting around for a while so I'm not really sure what the history is so all I have to go off of is what I have in front of me.
I'd appreciate any help in the matter.
Can you tell more history of the phone?
Is it rooted?
Is the bootloader unlocked?
Which ROM is it running if it's running one?
Sent from my SGSIII with the XDA Premium App
Bruce Lee said:
Can you tell more history of the phone?
Is it rooted?
Is the bootloader unlocked?
Which ROM is it running if it's running one?
Sent from my SGSIII with the XDA Premium App
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I'm pretty sure its not rooted and almost certain its the stock rom but I have no idea about the bootloader. My friend is not very tech-savy so I'm guessing that the bootloader is locked.
I have no way to verify any of this. All I have at this point is the phone that sits looping at the "dual core technology" screen.
If you have any ideas about which way to proceed from here, I'd greatly appreciate it!
What exactly is happening (down to the last detail) when you boot while holding Vol(-)?
ravilov said:
What exactly is happening (down to the last detail) when you boot while holding Vol(-)?
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When I have the volume down button pressed while booting, the green led stays on for 4-5 seconds, then the phone boots to the dual core screen, it'll stay there for about 5-7 seconds, then go to the M logo with the ripples and then the screen goes black for a second and then it loops back to the dual core screen. Only, this time, there is no delay between the 'dual core technology' screen and the M logo with the ripples.
Try this:
1) Remove battery
2) Replace battery while holding volume down button
3) Navigate to recovery
Should get you out of the loop.
aerohp said:
I got an Atrix from a friend who was having problems with it.
I tried turning it on and it stays tuck in a boot loop with the "Dual Core Technology" screen.
I tried a couple of key combinations to see if I could get to fastboot but nothing works. So far I've tried the following combinations:
1. holding the volume up button while powering on
2. holding the volume down button while powering on
3. holding volume up + volume down while putting the battery in and then pressing the power button
4. holding volume up + volume down while putting the battery in and then letting go of volume down and pressing the power button
5. holding power and volume up button while putting the battery in
I also tried this. After holding down the volume up button and pressing the power button, i tried hitting the volume down button once and then hitting volume up, hitting it twice and then volume up, 3 times and volume up, etc. etc. and then plugging in the phone to the computer, just in case the fastboot menu was there but I couldn't see it, but that doesn't seem to work either.
As it stands right now, all I'm getting is the boot loop. The phone had been sitting around for a while so I'm not really sure what the history is so all I have to go off of is what I have in front of me.
I'd appreciate any help in the matter.
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Maybe the easiest way to get make it work again would be to flash the original stock rom with RSDLite.
It's very easy, you just need to connect your phone via fastboot ( when powering on hold vol(-) key until it says fastboot), then press vol(+) and the computer will detect it.
Just remember to flash the correcto sbf for your phone, otherwise you will have another bootloop.
joelorona said:
Maybe the easiest way to get make it work again would be to flash the original stock rom with RSDLite.
It's very easy, you just need to connect your phone via fastboot ( when powering on hold vol(-) key until it says fastboot), then press vol(+) and the computer will detect it.
Just remember to flash the correcto sbf for your phone, otherwise you will have another bootloop.
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Where do I get the stock rom?
How about you do some searching on your own for a change?
This time search for fruitcakes. That's the stock ROM.
ok so I'm new to this forum, was suggested to go here when i got my first smartphone.
So basically my idiot friends were messing with my phone with the pattern lock. They messed it up 15 times and now I have to sign in with my gmail. But the problem is that whenever I try to sign in, it gives me invalid username/password. I know I'm putting in the right password and right username because I've done it about a million times on my computer and tried to unlock my phone about the same amount of times. I've also tried all my other gmails that my phone is registered with but none work.
I'm still on stock ICS because im new to the android world and haven't gotten around to figuring out everything. Thanks for helping!
Okay first did you possibly have your Android debugging on? If not the only way us a factory reset. You can reset it by turning it off, hold down power and volume down. While holding volume down let go of the power. Then using your volume keys select factory reset and select with the power button.
Sent from my HTC One XL using xda premium
alright thanks! but when do i let go of the power button? when i tried it, it booted up into safe mode
don404303 said:
alright thanks! but when do i let go of the power button? when i tried it, it booted up into safe mode
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Okay so first press down the Vol. Down button. Next press the power button firmly for 3 seconds. DO NOT let go of the Volume down button till a white screen (Your bootloader) appears. Then use the volume buttons to select factory reset (If it's not there look for bootloader or somthing like that) press the power button to select.
Volia your phone is now factory reset!
Sent from my HTC One XL using xda premium
Hey guys wondering if anyone experienced the phone being basically bricked without actually unlocking, rooting or anything.
It has happened before one, just laying on the table and the phone turning off but it came back on after a while.
Today it occurred again but has not turned back on for two days. When charging the only light is the LED flashing constantly every second. If I hold the power button and volume up then the flashing of the LED changes pace to One long flash (1 sec) to two quicker flashing ones (.5 seconds). If I unplug it and plug the phone back, The LED flashing is back to the original constant pace.
When unplugged sometimes holding the power and volume up button initiates the LG logo and then turns off and then shows the logo once more and then turns off for good.
If I plug this into the computer, its like someone ejecting a usb and plugging it in like a maniac. I heard the connecting and disconnecting sounds from windows nonstop like as if its about to blow up.
I've tried holding the power button for a minute the same goes with different combinations with the volume buttons.
The only thing I haven't tried is opening the phone, kind of afraid I will mess it up. Any solutions?
djrish said:
Hey guys wondering if anyone experienced the phone being basically bricked without actually unlocking, rooting or anything.
It has happened before one, just laying on the table and the phone turning off but it came back on after a while.
Today it occurred again but has not turned back on for two days. When charging the only light is the LED flashing constantly every second. If I hold the power button and volume up then the flashing of the LED changes pace to One long flash (1 sec) to two quicker flashing ones (.5 seconds). If I unplug it and plug the phone back, The LED flashing is back to the original constant pace.
When unplugged sometimes holding the power and volume up button initiates the LG logo and then turns off and then shows the logo once more and then turns off for good.
If I plug this into the computer, its like someone ejecting a usb and plugging it in like a maniac. I heard the connecting and disconnecting sounds from windows nonstop like as if its about to blow up.
I've tried holding the power button for a minute the same goes with different combinations with the volume buttons.
The only thing I haven't tried is opening the phone, kind of afraid I will mess it up. Any solutions?
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Never heard of this but I can throw a few suggestions out. Try unplugging, then holding both Volume buttons and the power button (All three) for about 10 seconds. Try different USB ports.
Try this if all else fails: Source: http://cellphoneforums.net/lg/t348484-perform-master-hard-reset-lg-optimus-g.html#axzz2YPtvkfDk
To Perform a Master Reset via Hardware
1. Turn off your device.
2. With the device turned off, press and hold the Volume Down key as well as the Home key at the same time.
3. While both the Volume Down key and the Home key are held down, press the Power button.
4. When the LG logo appears, release all the keys.
5. Scroll to and highlight wipe data/factory reset by pressing the Volume Down key. Then press the Power button.
6. Scroll to and highlight Yes – delete all user data by pressing the Volume Down key. Then press the Power button.
7. As soon as the wipe has been completed, press the Volume Down key to scroll to and select wipe cache partition. Press the Power button when ready.
8. As soon as the wipe has been completed, press the Power button to select reboot system now.
9. The master reset should now be successfully completed and your LG Optimus G should restart.
Tried three buttons, nothing yet..As for the hard reset the home button is touch screen so not sure if it would would for this device
djrish said:
Tried three buttons, nothing yet..As for the hard reset the home button is touch screen so not sure if it would would for this device
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What is your computer reading it as?
Sent from my LG-E970 using xda app-developers app
I have no idea, when I plugged it in and check device manager, its constantly refreshing as its connecting and disconnecting the phone very fast. Is there another way to check
djrish said:
I have no idea, when I plugged it in and check device manager, its constantly refreshing as its connecting and disconnecting the phone very fast. Is there another way to check
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Anyways, doesnt matter guys thanks for trying, decided to just go in att and buy a samsung s4