[Q] Weird stuff when on charge and after long use - Sony Xperia Z Ultra

So I have received my Z Ultra. It's the lte version and for 7 days has worked great, the last couple of days is been doing weird things when on charge or after extended use.
I suspect this may be a heat issue. This is a stock ROM and has a basic setup. When is on charge things just don't work, first thing I noticed is the gesture typing doesn't work. I also noticed the touch screen was doing random touches when trying to type and opening random programs.
After several hours of continuous use on battery I get spontaneous shutdown and is very hard to restart.
Has anyone else experienced this? The phone is only 10 days old and am thinking of asking for a refund. Thoughts or suggestions?
Cheers.

Tried a differrent wall outlet? I notice that my phone's touch senstivity gets funky when i use my stock sony charger in the office but it stays perfect when used at home.. Seems like the outlet is grounded or something..
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It makes no difference which outlet. Works fine when not plugged in to charge as long as I don't use it for hours.
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Same with my unit. I got my XZU yesterday and am thoroughly testing it before the 7 days so I can still exchange it.
The problem I encounter
1. Sudden and random reboot of the phone after few minutes after being taken from the charger.
2. Once rebooted, the language setup screen is shown again asking me which language to use.
3. Display become less responsive.
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Related

Random Reboots?

Have a new rooted Atrix and just experienced a random reboot while making a call. Anyone else had this happen yet?
nope have had mine since yesterday at 2:00 pm no issue with reboots
none here!
I was driving yesterday and put the phone down, screen on in the browser or something. Looked down a few minutes later and it was at the AT&T splash screen like it was rebooted. I am rooted but nothing really special was installed at the time.
Ya, I've been getting these as well. It happens most often when I'm charging my phone. I've heard people saying other cords don't work as well but I was using the charger that came with the phone, just plugged into my computer.
Me too
twice in the last three days. Also, my N1 charger freaks this phone out.
I have a stock phone and this happens to me frequently, while my wife has also a stock phone and it hasn't happened to her once. I'm going to exchange the unit tomorrow.
Happened to me once. If it happens again I think im gonna exchange mine.
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It's happened to me a few more times, both when I'm charging and when I'm not, but it definitely happens more often when charging.
2 reboots due to the wifi preference crashing and one random music player app crash
It's very strange. This was happening when I first got the phone. Seems to happen more when it was below 50% battery and being charged via my laptops USB. I wonder if this is the rumored power issues the phone was having that was mentioned on Engadget before its release.
After a factory reset though, I have not had the problem again.
-James
I had a problem where the phone was doing random reboots a few times a day which was very annoying.
I swapped the phone today at the AT&T store as they got a new batch and so far so good.
Rooted with all my apps installed - so far - no reboots.
Keeping my fingers crossed.
I got another reboot today while using Google Maps. So thats 1 random reboot a day for two days.
No problems here.
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Funny, I had a random reboot today. Is this what we get as early adoptors of a dual core phone ?
UPDATE my phone shut off by itself over night.gonna get a new or switch to verizon. This is ridiculous
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It just happened on my device. I was scared first, now I know I am not alone.
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Mine rebooted again twice today while connected to the car dock using google nav. Gonna head back to the ATT store and get a new one tommorow morning.
Update: left my phone off the charger last night for the first time at around 80% and woke up to a dead phone. This and the reboots mean im going to exchange it as soon as the att store opens. Hopefully i'll get a normal one this time.
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Returned my phone that was rebooting nonstop. The new one is working much better.
My phone has a 90% chance of reboot whenever I am connected via bluetooth and streaming audio. It is driving me crazy.

Phone turned off by itself

I plugged my phone in the car charger earlier and noted I had 49% battery left. I drove an hour and when I took the phone off the charger it was turned off. I'm not rooted or anything. This is my first Android phone. Would Android be considered less stable than ios?(which is what I've used for years)
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Mine did the same! But it only happened once for me
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Happens To Me A Few Times A Week.
MNDZA said:
I plugged my phone in the car charger earlier and noted I had 49% battery left. I drove an hour and when I took the phone off the charger it was turned off. I'm not rooted or anything. This is my first Android phone. Would Android be considered less stable than ios?(which is what I've used for years)
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Click to expand...
Click to collapse
That same problems happens to me when i unplug it or even just wake it up from sleep. It doesnt do it too often like it did when i first got it but im sure it will be fixed with a software update. All you gotta do is restart the phone hold down the power and down button ( on the volume rocker)
Just happened again. Plugged in car charger and it powered down. WTF is this?
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I used to have a samsung captivate that did the same thing, generally it is a thing you just have to deal with! It sucks, I know but sorry!
Galaxy S3
kindle fire running cw9
iPod touch 4 6.0.1 jailbroke
I turned it back on, kept driving, and then it turned off again. This is ridiculous. It never did this before.
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I've had mine for three weeks and done all kinds of hackerization to it and have never seen this issue. Defective device, swap it out.
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I think the problem may be with the app HD Widgets. I installed it last night and the problem started today. According to one review I read, it was causing some guy to have random reboots. The developer responded that it is a bug in Android OS, BUT they released a fix in today's update anyway. Hopefully it is fixed now.
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I've had it happen twice to me. I got the feeling it was a software conflict type issue.
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I think it is hd widget too. I had that on my nexus 7 and it randomly shut off. I deleted it and it hasn't happened again.
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I won't pretend to know what the actual problem is but I'm assuming it's software related, but this thing does strange things when connected to a car charger.
Same thing happened to me twice while it was sitting in my pocket.
Pulled it out and it was off. It would not turn back on unless I held the down volume button and power button. My phone is completely stock and I do not have HD widgets.
Twice for me. I'm rooted and unlocked.
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I'm on The Base .7.1 and i've had my phone reboot on it's own a few times (on .5 and .7 it did this as well). it doesn't seem to matter what I'm doing...i can be taking a phone call or answering a text, it can be sitting in my pocket or playing chess.
the only thing that is constant is that AFTER the reboot, some application or other has updated itself via Google Play. perhaps there is some conflict occurring when application updates are presented to the Google Play app? could just be coincidence, but it has self-rebooted many times now and every time it comes back up there is a newly applied update to some installed application.
Had a Samsung Captivate that did that, called "sleep death" and was frequent. ATT swapped it out saying there was a bad batch and it never happened again.
My LGOG did it once the other night; well it did a full reboot by itself. If it becomes an issue I'll take it up w/ ATT again.
Had it happen twice in the past 2 days just in my pocket. Starting to get a bit frustrated with this phone.
Had this happen to me at least twice. Funny thing is the phone died in the same general geographic area each time.
Both times I had over 65 or 75% battery left and I was driving a few hundred miles across areas with bad cell reception. on the way back from my trip I actually chanced to look at the phone because I half expected it to be off due to having experienced the unintended power down before. Phone was NOT plugged into a charger. In the past, driving through these areas would put certain phones into power saving mode where cell function shuts down or phone. I think it's related to driving without reception or just no reception.
Normally I can leave this phone sitting and it stays on and wakes up without a fight.
Called AT&T, they are trying to run me through the whole hard reset/phone swap process.
Wanting something a bit stronger, I got LG's number. They said I was the first person to report the issue.
Both companies suggested turning the device off and charging to 100%, although they were both general suggestions (still, I hadn't tried that). The LG tech actually suggested that I take the battery out and... Well I didn't let that go any further.
LG said I could send my device to them instead of AT&T, if I wanted. They don't presend phones so you'll be SOL for "5-7 days" but I feel better that they would actually look at it instead of just throwing it in a "refurb" pile when the screen turns on.
Anyway, call them! Press 1 for English, 1 for Mobiles, I got an answer in 3 seconds. At least help put this on their radar. 800-793-8896.
of those of us who are experiencing random reboots...
are you rooted/unlocked?
are you on the Stock ROM or on The Base?
if The Base, which version? .5 or .73
i am rooted/unlocked running .73
DraginMagik said:
of those of us who are experiencing random reboots...
are you rooted/unlocked?
are you on the Stock ROM or on The Base?
if The Base, which version? .5 or .73
i am rooted/unlocked running .73
Click to expand...
Click to collapse
Stock.

Yet Another Bricked DNA Thread

So this morning I start playing music on my phone as I'm getting ready to take a shower (shower off at this time) and then the music stops - of course, the phone doesn't respond to the power button. So, I've tried recalibrating the charging circuit and booting into hboot, but with no luck. The charging lights do not turn on and the capacitive lights do not flash when holding the power (or any other additional combination of) button. I'm going to leave it on a charger for a day or so and see if I can get anywhere then. In the meantime, is there anything else you can advise me to try? I've read that disconnecting the battery for a few moments might do something, so I think that'll be my next step if keeping it on the charger doesn't result in anything.
Any advice is welcome, of course.
Cheers,
Griffin
Yeah so far the only thing I have seen with people who have had the same problem were disconnecting the battery. Or most people just get a replacement.
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So I disassembled it and pulled the battery for about ten minutes and reconnected it - to no avail. Is there a way I can test the battery? I have access to a multimeter, but I'm not entirely sure where to make contact on the battery's connector. I'm going to leave the battery disconnected for several hours and see what I can do then.
I seen in another thread like this about calibrating the battery but I can't find it.
to calibrate battery turn phone off and plug device into outlet press and hold power volume up and down at the same time until device poowers one or two minutes has passed if two minutes has passed call htc or asurion and replace it
griffinhaskins17 said:
So I disassembled it and pulled the battery for about ten minutes and reconnected it - to no avail. Is there a way I can test the battery? I have access to a multimeter, but I'm not entirely sure where to make contact on the battery's connector. I'm going to leave the battery disconnected for several hours and see what I can do then.
Click to expand...
Click to collapse
Ya I think I seen this guy say it in another thread. Thanks dude
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Welp, battery disconnected for ~24 hours and then attempted recalibration - nothing. I think I've got a bad component somewhere in there. I'm going to take up Best Buy's blue HTC One for $30 on Black Friday, but I'm definitely going to see if I can find out what's wrong with this thing, this hardware is not going to waste!
Thanks for the advice everyone!
Try another charger, maybe the one you've been using is bodied.
The same thing happened to me, I used my warranty and luckily I had 2 days left. I think we should start to really look into this problem, because I see it popping up more and more, and it is kind of **** that one year after this phone came out and everyone phone is bricking with no easy solution.
Were you rooted/rommed and what rom?
Rooted n ROM has nothing to do with it charging
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Mine crapped out in a similar fashion last week. Disassembled it yesterday and also had no luck with disconnecting the battery.
Anyone hook up a volt meter to these bricked phones? It might be a bad batch of batteries, or they just give out after a year of heavy to medium use. Anyone try a replacement battery? I am just hoping this phone doesn't randomly give out like this, but the trend seems to show sooner or later they just brick themselves.
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Uzephi said:
Anyone hook up a volt meter to these bricked phones? It might be a bad batch of batteries, or they just give out after a year of heavy to medium use. Anyone try a replacement battery? I am just hoping this phone doesn't randomly give out like this, but the trend seems to show sooner or later they just brick themselves.
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Click to expand...
Click to collapse
I'll probably take a meter to it today if I get a moment. I'll report back results.
Why don't u just buy a new battary
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thayl0 said:
Why don't u just buy a new battary
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Click to expand...
Click to collapse
I'm not sure if it is the battery specifically, yet.
Hate to necro a thread, but we're always asked to search, so..
Did you ever get this resolved, OP? Mine literally just did the same thing. I was watching a YouTube video and it died in my hands. Full battery, had just taken it off the charger like 30 minutes prior. Absolutely no activity, no lights, no flashing, nothing. Get nothing when attaching it to the computer, too.
I'm really hesitant about getting a replacement because I don't want to be somewhere where I NEED the phone and have this happen. I guess I'll get a replacement and sell it for another phone. Damn.
Disconnect it from the charger for an hour, then connect it to a charger and wait a half hour to see if the charging light comes on and then turn it on.
orangechoochoo said:
Disconnect it from the charger for an hour, then connect it to a charger and wait a half hour to see if the charging light comes on and then turn it on.
Click to expand...
Click to collapse
Tried it. I tried everything I can think of. I'm getting a replacement from Verizon and selling it for the Moto X. No way am I gonna risk this happening again.
This looks like some soft if hardware failure but no one has been able to tell exactly what happens. Sorry to hear this happen to you.
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Jaggar345 said:
This looks like some soft if hardware failure but no one has been able to tell exactly what happens. Sorry to hear this happen to you.
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Click to expand...
Click to collapse
It happens so suddenly. The phone has been flawless since I got it. The only thing I can think of that was weird was a hard reset last week, but I just chalked that up to CM nightly issues. Oh well.

Does Anyone Else Have Qi Wireless Charging Issues?

My Droid DNA has Qi wireless charging issues. It sometimes works fine. Other times it connects and then loses the connection after a minute or 2 and never reconnects unless I pick it up and put it back on the charger.
I wasn't sure if it's my phone or if it's a rom issue because it used to work fine, but I've switched roms a few times since then. I'm kind of leaning towards a rom issue because I just flashed a new rom and now notice that for the first time ever after it loses the connection it may not reconnect after picking it up and putting it back down. Only a reboot will allow it to reconnect.
I have 2 Qi chargers (the Nokia's, which get great reviews) and it happens on both and it started happening on both right at the same time, so I know it's not the charger.
Does this happen to you as well? Do you have a fix?
Thanks!
MSmithXDA said:
My Droid DNA has Qi wireless charging issues. It sometimes works fine. Other times it connects and then loses the connection after a minute or 2 and never reconnects unless I pick it up and put it back on the charger.
I wasn't sure if it's my phone or if it's a rom issue because it used to work fine, but I've switched roms a few times since then. I'm kind of leaning towards a rom issue because I just flashed a new rom and now notice that for the first time ever after it loses the connection it may not reconnect after picking it up and putting it back down. Only a reboot will allow it to reconnect.
I have 2 Qi chargers (the Nokia's, which get great reviews) and it happens on both and it started happening on both right at the same time, so I know it's not the charger.
Does this happen to you as well? Do you have a fix?
Thanks!
Click to expand...
Click to collapse
What ROM are you running. I run stock I got tired of custom Roms. I just ordered the Nokia dt-900 from at&t for 25$ online I guess we will see how it goes when it gets here. Maybe try running stock or another ROM and see how it goes the ROM your currently on might not fully support it.
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I have the Nokia as well. Only issue I have is it heats up the battery to where it'll stop charging.. usually while streaming to a media device tho. Generally a little warm after a charge when compared to usb.
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Got mine today and I had very little heat the same heat you would get when you plug it into a wall.
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Nexus 9 will not charge

Just received one for Christmas, it refuses to charge. Tried different plugs, cables, outlets, USB ports, reboots and factory resets. When plugged in, there is no charging animation, led, information in the battery settings or actual battery gain. Probably going to just warranty replace it, but I figured I would check if anyone else has any ideas as to fixing this issue. Happy holidays!
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Okay it just started charging out of the blue after being dead and plugged in for about two hours. Hopefully it sticks!
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Having the same issue with mine, white version ordered from amazon. Not sure of the revision number. Guess i'll give it a little time, but kind of nervous about it.
Mine is still running strong, two full charges since Christmas with no issue. Good luck!
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Mine will randomly decide to not charge also. It says it is, but it doesn't actually go up. Reboot seems to fix it. It appears to be a bug someplace.

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