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Ever since around the 4th my 4g has been acting up like crazy. I live in Hollywood so I don't think it's a verizon issue. Has anyone else been having problems? I'm thinking maybe it was from an app update with a glitch in it? My phone is totally stock but I have around 400 apps (I know, too many, I can't help it...) I've gone through all of the app permissions looking for an app that can change my network connections but no luck so far. I know this is kind of a shot in the dark but if anyone else had this happen and figured it out that would be great. I'm open to suggestions.
Sent from my ADR6425LVW using XDA
The My Verizon App was recently updated (and removed the homescreen widget, so I didn't update mine), so that might have something to do with the problem.
Does 3G work fine?
I have been having this same problem, so is a friend on another device. When we switch to 3g, 4g never returns unless airplane mode is cycled.
My my verizon app is up to date but I still have the data widget. I haven't updated the "location agent" one though. I'm not sure about the 3g working...the 4g symbol just comes and goes so fast I don't think the phone has time to switch onto 3g. It doesn't happen 24/7 but when it does it's like a non stop cycle of on and off (like an app struggling to do something)..
Sent from my ADR6425LVW using XDA
So my daughter just recorded a 10 min video on its a small world. Next time I check my phone I have no 3 or 4 g just bars. I don't think anything of it until I'm elsewhere and my wife has 4g and I don't. I cycle my 4g widgetsoid and get service. Screen off and on and no Vs again. Airplane mode, same problem. Finally I put it in airplane, powered it off and did a battery pull. It's fine now.
I've tried turning the phone off, fully restarting it, pulling the battery, and cycling through airplane mode but I haven't tried pulling the battery off after powering down while in airplane mode though (that was a mouthful). Maybe that's the magic combination... I'll give it a shot and see what happens, thanks. I'll post if it helps out or not.
Sent from my ADR6425LVW using XDA
Had the same issue sporadically. Only app I've added since then is Firefox beta but seriously doubt that is to blame.
Actually had this issue this morning for a bit, then resolved on its own.
I have been having the issue of my 4g randomly dropping, 3g not kicking on (just signal bars), and the 4g coming back when it feels like it.
I did a battery pull, cycling the 4g, airplane mode, etc. and still having the same issue.
This started around Verizon's useless upgrade.
Sent from the resounding Rezound
So far so good since I did a battery pull and let my phone fully boot while in airplane mode... Only time will tell..
Sent from my ADR6425LVW using XDA
I haven't had 4g since I rooted....so I am a little worried...
I also have had the worst 4g service the past week or so. I have a htc rezound and live in the suburbs of Detroit, MI. I have tried everything under the sun but cannot get it working. This is obviously a Verizon issue, because it started happening out of nowhere. I didn't download any nee apps or change any system settings. I don't understand why this is happening. I do not want a refurbed phone so I will not send mine in for a replacement. I'm sure that wouldn't even fix the issue. Verizon needs to get to work and figure this out.
akgstone said:
I also have had the worst 4g service the past week or so. I have a htc rezound and live in the suburbs of Detroit, MI. I have tried everything under the sun but cannot get it working. This is obviously a Verizon issue, because it started happening out of nowhere. I didn't download any nee apps or change any system settings. I don't understand why this is happening. I do not want a refurbed phone so I will not send mine in for a replacement. I'm sure that wouldn't even fix the issue. Verizon needs to get to work and figure this out.
Click to expand...
Click to collapse
try preforming a factory reset in bootloader. It has fixed my 4g issues
Check settings
jwp1223 said:
I haven't had 4g since I rooted....so I am a little worried...
Click to expand...
Click to collapse
My 4G is fine and I'm rooted and running a custom ROM (Ineffabilis 1.4).
Have you checked if 4G is enabled in your settings?
(Search for 4G toggle in the Play Store)
Some people reported that their phone disabled 4G in the settings for no reason.
Everything was fine for a couple days then all of a sudden it started acting up again...I have a feeling it's the new draw something free app...maybe..
Sent from my ADR6425LVW using XDA
Lol apps do NOT cause data to cease or "hang". It appears to be Verizon as I have been having 4g issues on stock gb and ics.
Sent from my ADR6425LVW using XDA
Same issues here (multiple ROMs). 4G has been sporadic or non-responsive and 3G is about as bad. Started a couple weeks ago. I have tried hard resets, ROMs, firmware updates, etc and nothing.
Good to see I'm not the only one.
Any other Verizon devices that can confirm this?
richii0207 said:
Lol apps do NOT cause data to cease or "hang". It appears to be Verizon as I have been having 4g issues on stock gb and ics.
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
oh, right, I knew that (not really ), thanks.
Sent from my ADR6425LVW using XDA
Ok, so I've had the issue that the OP is talking about since I got the phone like 5 days ago. Since I wasn't rooted (and still aren't) I decided to call Verizon about the issue. I've talked to multiple Verizon techs and after they had me do basic steps, like checking wireless networks settings. Nothing they told me I hadn't tried myself already prior to calling them. I even got a replacement BRAND NEW rezound and sim card and am still having the same issue. I have decided to try and figure it out myself and have been running various logcats to try and narrow the issue down. Problem is I don't really know how to read these logs too well. If there was someone who has more knowledge in reading logcat logs id be happy to upload or send them to you if you think you can help. Any help in resolving this issue would be awesome as Verizon seems to be unaware of the issue up until now and I would like to resolve it before I root. I'm going to give them a call tonight and explain some of my findings to see if they can give anymore input or get me to a higher lvl tech.
Sent from my ADR6425LVW using Tapatalk 2
richii0207 said:
Lol apps do NOT cause data to cease or "hang". It appears to be Verizon as I have been having 4g issues on stock gb and ics.
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
According to my findings, it very well could be. I'm thinking it may have something to do with vznavigator. But don't quote me on that as from what I said before, I don't know how to read logcats too well.
Sent from my ADR6425LVW using Tapatalk 2
Yeah I'm still having issues. There must be something going on with verizon? I haven't dealt with logging yet but I'll look into it and see what happens.
Sent from my ADR6425LVW using XDA
For the past 4 days or so my phone has been able to "connect" to the 4G network but I cannot receive data over it. However when I switch the phone to 3G only data works flawlessly. Calls and SMS works fine but the browser and any apps that use data say no connection. The connection icon is grey instead of blue.
I've been running CM7.1 on the thunderbolt just fine for months but I decided to use another ROM just to be sure. Put thundershed 1.6 on today and for a while 4G worked but it died again. was using radios 1.48.00.0906w_1, 0.01.78.0906w_1. Thought it may be a problem with those so I flashed the just-released 1.49.00.0406w_1, 0.01.79.0331w_1. No change.
I've gone through all the other troubleshooting steps too, hard/soft reset, battery pull. reseat SIM card, toggle airplane mode, switch off the LTE radio, etc. Called verizon and they confirmed I have a recent PRL.
Anybody have thoughts as to how I can fix this?
i've been getting in and out data connection with the newest radio on my thunderbolt atm...i'm starting to wonder if its the phone itself
I don't think its anything we can fix ourselves. So many people are having problems similar to this that it must be verizon. I had exactly the same problem you are talking about and I can get it to straighten out by turning airplane mode and taking it back out.
Sent from my ADR6400L using Tapatalk 2
disconnecktie said:
I don't think its anything we can fix ourselves. So many people are having problems similar to this that it must be verizon. I had exactly the same problem you are talking about and I can get it to straighten out by turning airplane mode and taking it back out.
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
I really hope it is verizon and not my phone, but I've talked to them probably 3 times in the past 2 days and no one has even hinted that they are having network problems.
So right now I guess I just have to wait it out. Man I hate streaming music over 3g...
-Nex
Update on the situation - My 4G data is back after about a week.
Looks like I was temp banned from Verizons 4G for using too much of my unlimited plan. Can anyone confirm this happening to other people?
Thats what I suspect at least, it could be a coincidence and their 4G tower in my area was broken for almost exactly a week.
-Nex
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
EDIT: Looks like it's Verizon possibly doing some tower work in NYC.
its possible you have a toasted sim card. not very common but i have seen it happen before on my gnex and a few others. Good luck
Another possibility is that Verizon in your area is fixing things.
If you are in Manhattan, a couple of us experienced unstable data connection these few days.
If such data disconnection happens cross the country , then it is a device's issue, which I suspect not.
drumz0rz said:
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
Click to expand...
Click to collapse
Same thing keeps happening to me. It's frustrating because it will spool up LTE with full bars, not transmit any data and then disconnect completely from data. Will have to restart my phone which normally gets me back to working 3G until it happens again in an hour or so and have to repeat the process. Toggling the data connection on and off doesn't help. Verizon replaced my SIM card but it hasn't helped anything. Hoping it's just a temporary NYC issue.
kjogel said:
Same thing keeps happening to me. It's frustrating because it will spool up LTE with full bars, not transmit any data and then disconnect completely from data. Will have to restart my phone which normally gets me back to working 3G until it happens again in an hour or so and have to repeat the process. Toggling the data connection on and off doesn't help. Verizon replaced my SIM card but it hasn't helped anything. Hoping it's just a temporary NYC issue.
Click to expand...
Click to collapse
I was having a few issues here in New York too. I think they're working on some towers.
Sent from my HTC DNA using Tapatalk.
karn101 said:
I was having a few issues here in New York too. I think they're working on some towers.
Sent from my HTC DNA using Tapatalk.
Click to expand...
Click to collapse
Not surprising given some of the photos I've seen of their infrastructure after Sandy. Good to hear I'm not the only one.
This could be a different problem, but today I completely lost all mobile signal, both data and voice. It looked like I was in the subway (with no data icon and a little x next to the bars) . I waited for a couple of hours to see if the signal comes back, but it did not. A reboot fixed the issue.
I would not think much of this typically, but my wife has complained about exactly the same thing. Said she had to reboot the phone on two occasions already to get the signal back. WiFi worked fine though.
Could be a bug with the DNA.
Sent from my HTC6435LVW using Tapatalk 2
cowisland said:
This could be a different problem, but today I completely lost all mobile signal, both data and voice. It looked like I was in the subway (with no data icon and a little x next to the bars) . I waited for a couple of hours to see if the signal comes back, but it did not. A reboot fixed the issue.
I would not think much of this typically, but my wife has complained about exactly the same thing. Said she had to reboot the phone on two occasions already to get the signal back. WiFi worked fine though.
Could be a bug with the DNA.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
are you in NYC metro? If yes, yes, I had one of such issue today too. but it did not last hours. It lasted 1 minute or so.
I think folks having data problem near NYC may chill for now. I hope it will not persist throughout the trial window of 14 days...
I am in NYC, let's hope it's a VZW issue.
Sent from my HTC6435LVW using Tapatalk 2
cowisland said:
I am in NYC, let's hope it's a VZW issue.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
Data seems to be working today. Looks to be a Verizon issue, not a DNA issue.
drumz0rz said:
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
EDIT: Looks like it's Verizon possibly doing some tower work in NYC.
Click to expand...
Click to collapse
I have the SAME ISSUE, doesn't happen often, but when it does a reboot fixes it. I'm in Oklahoma. No problems last couple days, it's weird.
Sent from my HTC6435LVW using xda premium
Same happens to me... Perfect after reboot
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I had that issue than I took my sim out looked at it noticed a big ol finger print on it and took an eraser from a pencil lightly wiped it away and have not had the sim issue since
Sent from my HTC6435LVW using xda premium
My wife was having issues with mobile signal until eventually the phone could not find the sim card. She took it out and put it back in. Problem solved.
I am quite impressed with her. Coming from an iPhone, which she called as stable and boring as a microwave, she is now rocking a themed launcher, all sorts of widgets, power Toggles, settings profiles, and messing with the sim card!
Sent from my HTC6435LVW using Tapatalk 2
I had that issue with the Galaxy S2.
Simple and fast solution: walk into a local carrier store and pop in a new one. It's free, and surely saves time without having to stress over troubleshooting it
Hi Everyone,
I got the same issue. I did a quick search on xda for this issue and saw this thread on this topic.
I opted to get the HTC One X+ instead of the DNA.
The first week I got the phone (from UK) everything worked fine and now I can't get the data connection to work.
I am currently on Vodafone.
The funny thing is, I take the same SIM card put it into my HTC One X which I got here in Australia and it works fine. No problems, always get a data connection.
However since the new HTC One X+ worked fine for the last few weeks and now it doesn't, I don't think it has anything to do with the networks.
Now since DNA is having this same issue, I am wondering if it has to do with Jelly Bean or the Sense upgrade using the HTC One +(plus).
Very frustrating. Any further thoughts about this bloody frustrating issue ?
---------- Post added at 07:08 AM ---------- Previous post was at 06:50 AM ----------
another581 said:
I had that issue with the Galaxy S2.
Simple and fast solution: walk into a local carrier store and pop in a new one. It's free, and surely saves time without having to stress over troubleshooting it
Click to expand...
Click to collapse
As stated, the same SIM card when put into my HTC One X works fine. I get a data connection right away?
Update. Got it working again. Network connections are a bit sensitive.
Will monitor this issue over the next week.
So it is not necessarily the SIM Card.
---------- Post added at 07:13 AM ---------- Previous post was at 07:08 AM ----------
UPDATE !
I still have this frustrating problem. With my galaxy note 10.1 I have 75% connection on GSM and a network connection. With HTC One X+ 20% connection on GSM and NO network connection.
Is anyone else experiencing this?
Any suggestions anyone?
I have the same issue and I live in California. I think it's definitely a Droid DNA issue, not the Verizon network. I lose all mobile data, not just LTE. It happens probably a few times a day and even when I'm in the middle of a phone call. I'll have to restart my phone to get it working, but I've even had a couple of times where even a restart didn't work and I had to shut the phone off completely multiple times. This issue is rather frustrating!
elmuchogrumpy said:
I have the same issue and I live in California. I think it's definitely a Droid DNA issue, not the Verizon network. I lose all mobile data, not just LTE. It happens probably a few times a day and even when I'm in the middle of a phone call. I'll have to restart my phone to get it working, but I've even had a couple of times where even a restart didn't work and I had to shut the phone off completely multiple times. This issue is rather frustrating!
Click to expand...
Click to collapse
+1
Sent from my HTC6435LVW using Tapatalk 2
Same issue here, I've continue to search the internet for a solution. I don't even know if it is hardware or software issue. It always disconnects exactly when I need it, so frustrating!!!!!!
drumz0rz said:
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
EDIT: Looks like it's Verizon possibly doing some tower work in NYC.
Click to expand...
Click to collapse
It might not be a VZW problem but just incase go to a Vzw store and ask them if there are any down towers on the area if there aren't ask them for a warranty cpo replacement DNA. Hope this helps.
I have my phone set to NOT allow data while roaming. However, for some reason, when I'm going underground through metro tunnels, it is constantly popping up notifications asking if I want to enable "global mode", which interrupts whatever I'm doing. I couldn't find a way to disable these, anyone know how? Really annoying when you're playing a game.. or doing something productive.
This has been asked a lot and the general consensus is to just enable it. You do not get charged extra and there is no battery drain.
It comes in in low signal areas even though I don't think it helps signal in anyway. I've kept it enable since I got the note and it makes zero difference except in not bugged by a pop up.
Sent from my SCH-I605 using Tapatalk 2
kintwofan said:
This has been asked a lot and the general consensus is to just enable it. You do not get charged extra and there is no battery drain.
It comes in in low signal areas even though I don't think it helps signal in anyway. I've kept it enable since I got the note and it makes zero difference except in not bugged by a pop up.
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for the heads up, I was worried it would put me in data roaming mode.
kintwofan said:
This has been asked a lot and the general consensus is to just enable it. You do not get charged extra and there is no battery drain.
It comes in in low signal areas even though I don't think it helps signal in anyway. I've kept it enable since I got the note and it makes zero difference except in not bugged by a pop up.
Sent from my SCH-I605 using Tapatalk 2[/QUOTE
I was having the same issue when I entered the NYC subways. The Verizon rep told me that when switching to global mode I lose the benefit of the LTE network.
I've since started using an NFC tag in my briefcase to enable, then disable airplane mode when entering and leaving the subway.
Click to expand...
Click to collapse
pharmnatr said:
kintwofan said:
This has been asked a lot and the general consensus is to just enable it. You do not get charged extra and there is no battery drain.
It comes in in low signal areas even though I don't think it helps signal in anyway. I've kept it enable since I got the note and it makes zero difference except in not bugged by a pop up.
Sent from my SCH-I605 using Tapatalk 2[/QUOTE
I was having the same issue when I entered the NYC subways. The Verizon rep told me that when switching to global mode I lose the benefit of the LTE network.
I've since started using an NFC tag in my briefcase to enable, then disable airplane mode when entering and leaving the subway.
Click to expand...
Click to collapse
The Rep was an idiot. I've ran global since getting the phone and always have LTE and when I go into rural areas I don't get bugged with the notice.
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
It pops up if Verizon doesn't get any service somewhere, such as underground or if you go overseas.
On my Note 2 the last few weeks the internet has been lacking in a constant feed. It doesn't lose sync but I will be doing something and then it just stops. You can tell that there was a lapse in the data feed. Usually takes 15-30 seconds to right itself. Anyone else having this problem, it's starting to happen more and more.
Madelynn28 said:
On my Note 2 the last few weeks the internet has been lacking in a constant feed. It doesn't lose sync but I will be doing something and then it just stops. You can tell that there was a lapse in the data feed. Usually takes 15-30 seconds to right itself. Anyone else having this problem, it's starting to happen more and more.
Click to expand...
Click to collapse
Is this on cellular or wifi ?
Ive seen this when using multiple wifi access points at home and signal weakens on one wifi network as it hops to another.
Also noticed similar behavior when I used a 5GHz network as my primary that also has the same AP name on 2.4GHz.
I never use wifi on my phone because I have unlimited data. Only time wifi comes on is when I tether. I think maybe my phone just might be bad.
EDITED: Are you sure your signal level is good? I've noticed in my ouse some rooms have poor 4G coverage and it takes a bit to kick down to 3G service..
Sent from my SCH-I605 using Tapatalk 2
cjk2010 said:
EDITED: Are you sure your signal level is good? I've noticed in my ouse some rooms have poor 4G coverage and it takes a bit to kick down to 3G service..
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
Signal level is great, But I just dropped it and broke the damn screen. So nevermind....