Hello,
I own a Samsung Galaxy S2, running android version 4.1.2 (unrooted). I never had an external SD card inserted therefore the problem below is related to internal storage on the phone.
I recently plugged my phone under USB mass storage mode onto a laptop that prompts me to encrypt external USB storage devices. I accidently clicked “enter” to encrypt, but immediately – within seconds – unplugged the USB wire from the computer.
I now get a notification on my phone that says “Damaged USB Storage – USB Storage is damaged. Try reformatting.”
Storage does not recognise my internal storage at all. (see image attached)
Trying to connect via USB mass storage to PC does not work. (see image attached)
Other thoughts: The drive never got encrypted (99% sure). I think the problem may have happened because I removed the USB while it was in some operation.
What I’ve tried so far, and failed:
Connecting via USB mass storage to PC.
Connecting via USB debugging.
Tried both above options in Safe Mode and regular mode.
Tried to re-encrypt/decrypt the drive (computer doesn’t even recognise anything to encrypt/decrypt).
Tried to check disk for errors using chkdsk in command prompt on PC. It says “Cannot open volume for direct access”
What I would like is to recover my data from the internal storage on my phone. I haven’t tried formatting as my main goal is to recover the data first.
Thanks for your help!
well most people commit this mistake!
1. If you had mistakenly clicked enter you should have let it do its work and when it was done you could have reverted back with easy steps mate.
2. I personally had this kinda problem (not coz of encrypt prob)
3. You've mentioned that loosing data is not your mail goal. but after all these you must sacrifice something to get your storage back.
4. Since your are unrooted got to sock recovery (volume up + home + power) and do a factory reset and clear the cache (you'll loose all your apps but 90% CHANCE THAT YOU WONT LOOSE YOUR PERSONAL DATA 10% CHANCES THAT YOU MAY LOOSE.
5. Since your external is working you can always backup your apps with TB (titanium backup)
6. And yes this helped me fix this problem.
7. Incase if the problem still exists we'll think of another solution
thuva06 said:
well most people commit this mistake!
1. If you had mistakenly clicked enter you should have let it do its work and when it was done you could have reverted back with easy steps mate.
2. I personally had this kinda problem (not coz of encrypt prob)
3. You've mentioned that loosing data is not your mail goal. but after all these you must sacrifice something to get your storage back.
4. Since your are unrooted got to sock recovery (volume up + home + power) and do a factory reset and clear the cache (you'll loose all your apps but 90% CHANCE THAT YOU WONT LOOSE YOUR PERSONAL DATA 10% CHANCES THAT YOU MAY LOOSE.
5. Since your external is working you can always backup your apps with TB (titanium backup)
6. And yes this helped me fix this problem.
7. Incase if the problem still exists we'll think of another solution
Click to expand...
Click to collapse
Thanks for the response!
And yea, in hindsight I regret removing the USB on impulse like that! I should have let it finish the encryption.
I'll definitely give this a try later on today. I know when I reset my phone - sometimes the data is wiped, but sometimes it isn't. It's totally worth a shot.
I'll keep you updated on what happens.
Related
I have rooted my phone using TGA_Gunnman's one-click method.....everything was great - I am pretty sure my phones everyday performance is better now as a result. Of course, all the awesome things I can do now that I have root, make the phone that much better!
Yesterday, after no mods or changes my SD card became nor recognized by the phone. I get an error that the "Mount Point is absent or incorrect. Please unplug USB and try again." Of course I have tried unplugging, restarting, fixing permissions, unrooting, putting in a different SD card, nothing...NO access to SD. I am able to access the SD card from a computer so pretty sure its not the card.
I have searched and searched and searched the forums...I have not found anyone having a similar problem.
Does anyone have any suggested fix....or am I destined to return this handset for a dif one?
Thanks for any and all help.
kstar
So, due to lack of response, I can only assume the phone is faulty, and I will be heading to t-mobile store today.
Or am I really that slow and it is totally obvious?
Sent from my SGH-T959 using XDA App
did you try restoring the phone to factory settings?
Thanks for the suggestion....but a factory reset did not fix the problem.
I got that EXACT same error yesterday while I was tinkering trying to rename the memory card on the computer and phone. I unmounted it and then it started giving me this error. I DID fix it though I'm not sure WHICH one of the things I did fixed it so I will list everything I did while trying to lol.
1. Remove the card from the phone as it is powered on. Wait a few seconds and re-insert it. See if problem persists.
2. Power down phone, remove memory card. Power back on (without the card). Insert the memory card. See if problem persists.
3. With the phone and card in, attempt to connect to a computer in all 3 modes (Storage, Media Player, etc). See if it still can't mount it after you disconnect from the computer.
4. (I think this may have fixed it but not sure). With the phone on and card in, go into setting-->Applications-->Development-->USB Debugging. CHECK the box "USB debugging". Now connect the phone to your computer. It will warn you its in debugging mode, click ok. Open the notification menu on top when its connected (the one that slides down from top) and MOUNT the memory card + phone memory. Your computer should now recognize 2 new drives. Phone memory and the memory card. After this, disconnect the phone and it SHOULD be able to find the memory card and mount it CORRECTLY, fixing your problem for good.
Let me know if all of these don't work and I'll think if I missed something that I may have done while trying to fix it. It's not your memory card or the phone itself. It's the software which bugged. I wouldn't recommend you return it at all since its not faulty. The new one will do the same.
PS: If NOTHING works and I can't think of the thing that fixed mine, there IS something that WILL fix it guaranteed though I only recommend you do that as a last resort. If you reflash the phone to a different ROM, it will be fixed since the bug is in the software. There is the stock T-Mobile ROM provided on these forums somewhere if you want the same ROM (or as close to it as possible) that came with the phone (aka...as you got it out the box). Otherwise, you can flash into some custom rom (likely having some improvements too). All up to you. Though I only would recommend this if you REALLY have no other option.
Thank you - none of those options helped. I am not able to see the phone memory either. In other words, even when I have it plugged in to the computer and tell it to mount memory to the computer, no drive shows up. So I am unable to access any storage on the phone.
Why would this software issue just show up out of no where? I have had the phone since day 1......
Thank you!!!
Hmm...I was able to see the phone memory at least. Are you sure your phone doesn't even detect the phone memory? Cause that is quite odd. I remember my phone did not detect ANY memory card all the while giving me that message but it DID find its phone memory and could use that. Idk. I played with my phone an a USB cable for half an hour panicked that I did something to my phone or memory card till it finally worked. Your issue MAY be different though. In either case, I don't seem to remember anything else I did with it (maybe combination of those things I was listing? idk). Furthermore your issue may be different, even if related so I suppose start looking into the flashing process. You will need to flash if you want to return it anyway is my guess. So might as well.
I suggest you start looking here:
http://forum.xda-developers.com/showthread.php?t=747335
It's all the Roms for the Vibrant up to date. You will need Clockwork recovery and Odin to flash. The list has the official Tmobile ROM that your phone was shipped with. You can try that. It will return it to FULL stock, making it returnable and very likely fixing it. But if you're feeling adventurous you can try the custom ROMs.
Thanks for all your help - I ended up returning it b/c I didn't have the time to deal with it and have now run into a new problem of apps not installing from the market. They actually install for the first five minutes after wiping the phone, but then the installing was unsuccessful. I got two different replacements today and a new sim card, spent half my afternoon on the phone with 611...still no apps.....
Edit: found the fix for inability to download apps
settings>applications>manage applications>menu>filter, all>download manage>clear data
Of course, on my third vibrant and this is the only one with the menu button lag......i will be patient.....
I just had exactly the same problem with my Galaxy S. The problem was, My internal phone memory was unmounted after flashing a new firmware. Once I mounted it, it worked.
Menu > Settings > SD Card and Phone Storage > Mount SD Card (under Internal SD Card)
This mounted both internal and external cards and I'm now good to go!!
I have this exact same error right now and nothing is working.
Also, I do not have the option of returning the phone because it was a private sale and i bought the phone off of someone. He has the receipt but I wonder what I can do since he paid for it under his credit card and its in his name?
tks }{Alienz}{,
I got this can not mount external sd card message and following your step 2, it`s working now! just to remember, step 2 is:
2. Power down phone, remove memory card. Power back on (without the card). Insert the memory card.
Regards,
Eric Fagundes
Samsung vibrant unrooted yet =]
I had the same problem and #2 worked for me as well. Thank you!
I have a similar problem. I flashed axura and since then when I plug in my phone It never gives me the option to mount my phone. Has anyone found a fix for this?
- took the longest time to fix this. anyone having the same problem. i fixed it by getting a samsung usb cord. for whatever reason my phone wouldnt realize it was connected to the computer without it
}{Alienz}{ said:
I got that EXACT same error yesterday while I was tinkering trying to rename the memory card on the computer and phone. I unmounted it and then it started giving me this error. I DID fix it though I'm not sure WHICH one of the things I did fixed it so I will list everything I did while trying to lol.
1. Remove the card from the phone as it is powered on. Wait a few seconds and re-insert it. See if problem persists.
2. Power down phone, remove memory card. Power back on (without the card). Insert the memory card. See if problem persists.
3. With the phone and card in, attempt to connect to a computer in all 3 modes (Storage, Media Player, etc). See if it still can't mount it after you disconnect from the computer.
4. (I think this may have fixed it but not sure). With the phone on and card in, go into setting-->Applications-->Development-->USB Debugging. CHECK the box "USB debugging". Now connect the phone to your computer. It will warn you its in debugging mode, click ok. Open the notification menu on top when its connected (the one that slides down from top) and MOUNT the memory card + phone memory. Your computer should now recognize 2 new drives. Phone memory and the memory card. After this, disconnect the phone and it SHOULD be able to find the memory card and mount it CORRECTLY, fixing your problem for good.
Let me know if all of these don't work and I'll think if I missed something that I may have done while trying to fix it. It's not your memory card or the phone itself. It's the software which bugged. I wouldn't recommend you return it at all since its not faulty. The new one will do the same.
PS: If NOTHING works and I can't think of the thing that fixed mine, there IS something that WILL fix it guaranteed though I only recommend you do that as a last resort. If you reflash the phone to a different ROM, it will be fixed since the bug is in the software. There is the stock T-Mobile ROM provided on these forums somewhere if you want the same ROM (or as close to it as possible) that came with the phone (aka...as you got it out the box). Otherwise, you can flash into some custom rom (likely having some improvements too). All up to you. Though I only would recommend this if you REALLY have no other option.
Click to expand...
Click to collapse
What i did was reformat fat32 again then did a battery pull an went an turned off debugging an turned it back on an pluged it back in to computer an it found it, it renamed dcim to DCIM caps..i copied all photos an audio back in to that an it found everything then just copie all the rest of the stuff on your card back to the card Im running MIUI revamped now an i like it. Hop that helps somone out
i find that the answer to most solutions is the top thread in this forum.
Odin + 512.pit + t959UVJFD.tar
go back to stock jfd build 2.1
Every now and again when I reboot the phone, my Internal Storage seems to be formatted. It's really starting to become a nuisance. I am on rooted on U4_2.1.1 - anyone else experiencing this issue?
Self bump...I found that if I reboot the phone in adb (using the reboot command) it formats my internal storage almost every time. I'm trying to isolate other causes while I am at it...
Bump, I also have this issue and it is extremely frustrating!!!
This happened to me when I rooted mine yesterday too, and this is my first post yay.
Adam
Hi,
Do a full format in Windows. Connect the phone in use storage mode to a pc, right click on the drive and select format, default settings, turn off quick format.
This happens when running Gingerbreak to root your phone.
Cheers!
So I backed up everything and am now formatting it but did I do something wrong wail using gingerbreak because I saw no where this could happen, just want to know what I did wrong.
Adam
hi,
This is what I am guessing happens: In order to get root, Gingerbreak hacks into the volume daemon (the android bit that knows about inserting and removing sdcards). So you get root but it's like you pulled the plug on your computer while your hard drive was accessing data, you need to do a full format to avoid glitches. At boot android checks volumes to make sure they are not corrupt, that they are 'checked' that they are fully synced and closed out before the power was turned off. If there are any problems, either a repair is attempted or a format is done, depending on the phone/firmware. So, after using Gingerbreak to root, there are some issues with the format of the internal memory, once you start filling it up, you get errors when it runs across a bad patch of the format. So, even though it may look like the drive has been formatted and empty, you still need to do a full format from a pc to clean up the mess. I would recommend both the internal memory and any external sd-cards be formatted properly afterward.
You'd need to talk to the author(s) of Gingerbreak to get more of a breakdown on what happens.
Cheers!
Atrix internal storage format after boot
I've the same problem using Atrix when reboot...
The internal storage will format after every reboot...
And my Atrix is new phone, that not root before...
I've try to format storage within phone format tool.
It success to stop the format after reboot.
But, I when put the sdcard into the phone, the reboot will format the phone, again...
Anyone can help////
wow thanks for the break down man really appreciate it.
Adam
I have this problem, but cannot get the computer to see the phone as drives to format. Is there any other way of doing this?
persource said:
I have this problem, but cannot get the computer to see the phone as drives to format. Is there any other way of doing this?
Click to expand...
Click to collapse
Do you have it set to Mass Storage under USB Settings when you have it connected?
Do you have the proper drivers installed?
I had this problem too. But even trying full format using pc, it still wouldn't help. I even did a full wipe on my whole phone.
guys, big issue here
On my wife's phone, she tried to take a picture and all of the sudden she got an error "sd card is being used as mass storage". now she cannot locate any of her files on the internal storage. as a matter of fact she doesn't have sd card. I checked under settings > storage and all I see is usb storage avaiable & used is at 11.50 gb.
also all backups are gone
can anyone help?
That happens when the phone is connected to your PC, if the PC is using it then you can't see it on your phone.
1. Make sure you aren't connected to your PC via USB.
2. Reboot the phone.
3. If still no joy then try a factory reset (there are probably other ways to fix this, but this is the simplest and noob friendliest way)
Bynar010 said:
That happens when the phone is connected to your PC, if the PC is using it then you can't see it on your phone.
1. Make sure you aren't connected to your PC via USB.
2. Reboot the phone.
3. If still no joy then try a factory reset (there are probably other ways to fix this, but this is the simplest and noob friendliest way)
Click to expand...
Click to collapse
That solution worked perfectly for me (reboot). Thanks.
I have i747M with 4.0.4 in it. Accidently i deleted all pictures from internal memory of this phone. I downloaded so many data recovery programs from the internet. I can see my phone in My computer list but none of these softwares detecting my phone. I am not sure where i am going wrong.
these are the steps i followed
USB connection i tried all options in USB qualcomm setting like MTP, MTP+ADB etc etc but no luck
From diag menu i selected USB
USb debugging is enabled , i tried disabled too but no luck
Could anybody please help me in that. I have some very important pictures on internal memory and just want to mention i did not have any micro SD card on it.
just want to add i tried rooting this phone too but no luck still doing same thing
bindudhindsa said:
I have i747M with 4.0.4 in it. Accidently i deleted all pictures from internal memory of this phone. I downloaded so many data recovery programs from the internet. I can see my phone in My computer list but none of these softwares detecting my phone. I am not sure where i am going wrong.
these are the steps i followed
USB connection i tried all options in USB qualcomm setting like MTP, MTP+ADB etc etc but no luck
From diag menu i selected USB
USb debugging is enabled , i tried disabled too but no luck
Could anybody please help me in that. I have some very important pictures on internal memory and just want to mention i did not have any micro SD card on it.
just want to add i tried rooting this phone too but no luck still doing same thing
Click to expand...
Click to collapse
There are many Android Data Recovery's out there
Some of them are
Wondershare Data Recovery
Data Recovery from Gutensoft
Undelete Beta
DDR Data Recovery Software
There is Even an App called Data Recovery in Playstore
I Have myself used Wondershare Data Recovery And it had Recovered Most of my deleted files..
PS : Root is Required
Install ur phone driver. Or maybe change ur usb cable with shorter one.
You are in the wrong forum you do not have a I9300
How about if your phone is not rooted, any other softwares i can use to recover files when i formatted the phone?
joevik said:
How about if your phone is not rooted, any other softwares i can use to recover files when i formatted the phone?
Click to expand...
Click to collapse
Anything on internal memory, if you formatted / wiped the phone - is gone.
Shame! i accidentally forgot to backup a file when formatting my phone earlier.
joevik said:
Shame! i accidentally forgot to backup a file when formatting my phone earlier.
Click to expand...
Click to collapse
I recommend searching play for "foldersync" so you can keep your data backed up. I set mine syncing overnight with my computer over wifi.
Cheers!
Well,My problem is very similar I have S3 and does not go past the Samsung logo, however pressing a variation of buttons revels download/root options.I tried many way with no luck, and now I want to buy a data recovery software. So i need a discount coupon to save my money.
Hello,
When I updated my S3 to 4.3 from 4.1.2, it was terrible. It was very laggy, my screen didn't show when pressing the Power Button or the Home Button, and I thought that resetting to factory might fix it. Well, I was so desperate to make my phone work better that I didn't realize that all my files were on the internal storage, I don't have an SD Card. So, I've lost everything.
Now, I'm trying to recover some photos, but I can't connect my phone as USB mass storage to use a recovery soft on Windows 8. I rooted my phone, installed USB Mass Storage Enabler app, but it shows two drives (H: and I, but I can't access those. It gives me "Please insert a disk into Removable Drive (LETTER"
Please help, I did everything I found on forums, but still nothing. Those files might be lost, but now I have another battle.. Making my phone available in Mass Storage.
And by the way, it still works terrible with 4.3. Hate it so much!
Have you installed USB drivers ???
Have you read the stickied storage/ recovery thread ??
bughy said:
Hello,
When I updated my S3 to 4.3 from 4.1.2, it was terrible. It was very laggy, my screen didn't show when pressing the Power Button or the Home Button, and I thought that resetting to factory might fix it. Well, I was so desperate to make my phone work better that I didn't realize that all my files were on the internal storage, I don't have an SD Card. So, I've lost everything.
Now, I'm trying to recover some photos, but I can't connect my phone as USB mass storage to use a recovery soft on Windows 8. I rooted my phone, installed USB Mass Storage Enabler app, but it shows two drives (H: and I, but I can't access those. It gives me "Please insert a disk into Removable Drive (LETTER"
Please help, I did everything I found on forums, but still nothing. Those files might be lost, but now I have another battle.. Making my phone available in Mass Storage.
And by the way, it still works terrible with 4.3. Hate it so much!
Click to expand...
Click to collapse
Unfortunately I think USB Mass Storage in the way it is implemented in 4.x for the moment can only share the external SD, the internal one is never visible.
IMHO the only approach to recover "something" is to get an external microSD larger than the internal partition and create a block copy (with dd under adb in CWM/Philz recovery for instance) of the entire "internal SD" partition - that one will be an EXT4 (Linux) partition) and there is a very, very small chance that you might recover some stuff from it (I doubt but who knows).
Yes, i have the Samsung USB Driver for mobile phone (1.5.29.0)
No, didn't read the storage/recovery thread.
Oh well...
Such error happens if transfer breaks unexpectedly. Think what file did you send lastly and delete it, it should fix your issue.
If you can't remember or it did not, formatting your external sd card will fix it for sure.
JustArchi said:
If you can't remember or it did not, formatting your external sd card will fix it for sure.
Click to expand...
Click to collapse
I don't have a sd card.
bughy said:
I don't have a sd card.
Click to expand...
Click to collapse
Ah, you're talking about internal one.
Well, then your magic program doesn't work properly. Perhaps you could try boeffla kernel and it's UMS.