cracked screen - Xperia Tablet Z Q&A, Help & Troubleshooting

my tablet z has a cracked screen. no idea how it happened. i have it in the poetic case all the time.
any ideas where i can get it repaired and how much it will cost ( i live in the UK) ?:crying:

yasseral1 said:
my tablet z has a cracked screen. no idea how it happened. i have it in the poetic case all the time.
any ideas where i can get it repaired and how much it will cost ( i live in the UK) ?:crying:
Click to expand...
Click to collapse
Here try this CLICKME .Or you could try ringing Sony ? But Sony will be looking to charge £100 to £200+ for replacement they ain't cheap... And how did you break it ? did you have the tablet in a backpack or something ?

N1NJATH3ORY said:
Here try this .Or you could try ringing Sony ? But Sony will be looking to charge £100 to £200+ for replacement they ain't cheap... And how did you break it ? did you have the tablet in a backpack or something ?
Click to expand...
Click to collapse
Thanks for the reply:good:. I think I will have to ring Sony up. I was looking online and it appears its a very difficult DIY job (at least for me). No idea how it happened

yasseral1 said:
Thanks for the reply:good:. I think I will have to ring Sony up. I was looking online and it appears its a very difficult DIY job (at least for me). No idea how it happened
Click to expand...
Click to collapse
Let us know how much Sony is asking to replace the display....

yasseral1 said:
my tablet z has a cracked screen. no idea how it happened. i have it in the poetic case all the time.
any ideas where i can get it repaired and how much it will cost ( i live in the UK) ?:crying:
Click to expand...
Click to collapse
The poetic case is how it happened. I have one and quickly stopped using it, got official sony. It puts to much pressure on the device. Try taking your device out of a poetic case without a rainbow swirl effect on the LCD, can't be done. I did unfortunately it created a number of stuck pixels. I strongly advise not using a poetic case on this tablet. It looks and feels nice but breaks device.

My XTZ also has a cracked screen, from being in laptop bag from work to home and not in the Sony case :crying:
The LCD display looks fine, but the touch sensor fires randomly.
I've ordered a replacement screen from ebay which won't arrive for another couple of weeks, but after looking at the Sony teardown on YouTube I'm now pissing my pants just thinking about doing it myself!
Did you get a price from Sony to repair?

Related

broke the glass between the most surface layer and the LCD screen..? how to repair

i accidentally let my HD fell on the ground one day when i get off my car..
when i picked it up i found that there's a crack on the screen, and the phone won't turn on until i pull out the battery and put it back
initially i thought it would be the damage to the LCD screen, but seeing the boot up screen i see no damage to the LCD, instead feels like there's a protection glass between the touch surface and the LCD screen... which is broken by now
is there any way to get it repaired? i'm living in China and i bought the HD from UK...
I think the part that you are looking for is the touch screen part. Try looking at ebay for some spare parts, maybe you can try to fix it yourself at home.
I am so sorry man. I can really feel you pain.
I would advice you to contact HTC directly and explain them the problem. I am sure they would get back to you with a solution.
Good Luck.
doctorcete said:
I think the part that you are looking for is the touch screen part. Try looking at ebay for some spare parts, maybe you can try to fix it yourself at home.
Click to expand...
Click to collapse
Hmm.. I thought the touchscreen shouldn't be usable if that's the touch screen part..? But it's still usable, just the crack is ugly on such an amazing device...
I don't think with my handwork I should try this myself disassembling my HD.. It would be stupid if I break something
VizagDude said:
I am so sorry man. I can really feel you pain.
I would advice you to contact HTC directly and explain them the problem. I am sure they would get back to you with a solution.
Good Luck.
Click to expand...
Click to collapse
Yeah, I'm trying to, but I don't know which HTC Care Center is the nearest from my place.. Maybe I should try to contact HK HTC Care instead..
Million thanks anyway.
pricey but ebay has what you are looking for
http://cgi.ebay.com/HTC-TOUCH-HD-T8...ryZ20336QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
jonajuna said:
pricey but ebay has what you are looking for
http://cgi.ebay.com/HTC-TOUCH-HD-T8...ryZ20336QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
Click to expand...
Click to collapse
Hmm, thanks mate.
Anyway, I was just wondering, if that glass is just for protection for such a enormous screen (I noticed Diamond don't have that class, you can see some waves on the LCD if you press hard enough; and at the same time mine broken but touchscreen still as sensitive as ever), maybe we can just customize some tempered glass like the iPhone screen and replace the original one?
It's a shame that it's so fragile, with the phone selling such a price. I could buy an LCD TV with the same price..
Any technicians can confirm what does that glass actually exists for?
You need something like this:
http://cgi.ebay.com/HTC-HD-T8282-BL...ryZ20336QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
maddie,
was your device protected by any kind of screen protector when the unfortunate event happened ?
Just curious !
gastko1 said:
You need something like this:
http://cgi.ebay.com/HTC-HD-T8282-BL...ryZ20336QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
Click to expand...
Click to collapse
Well, thanks a lot!
Does that include the glass between the surface and the LCD screen..?
spasovxda said:
maddie,
was your device protected by any kind of screen protector when the unfortunate event happened ?
Just curious !
Click to expand...
Click to collapse
Yeah, it's with screen protector.. But I don't think there's any help with just a slice of plastic sticking on the screen..
Anyway, the problem is I dropped it while it's in the stock pouch, screen parallel with the ground... Kinda lying on the ground
I AM SOORY , i spesk very little english and I am so sorry man. I can really feel you pain.
i have same problem with the glass that between the most surface layer and the LCD screen.
what happen with you ? and where ?
glass also broker
My phone screen also cracked but it works fine (both the touch function and the screen as no LCD spillage), the only thing is the hairline cracks on the screen (it seems that there is a glass between the touch screen and the lcd screen - i sent it to service here in Greece and said they need 320 Euros to replace the screen and casing !!
I'm looking for the best alternative solution on EBAY but i'm confused.
Is this what i need?
http://cgi.ebay.com/ws/eBayISAPI.dl...2BIA%2BMRU-15032&otn=4&ps=10#ebayphotohosting
glass also broken
My phone screen also cracked but it works fine (both the touch function and the screen as no LCD spillage), the only thing is the hairline cracks on the screen (it seems that there is a glass between the touch screen and the lcd screen - i sent it to service here in Greece and said they need 320 Euros to replace the screen and casing !!
I'm looking for the best alternative solution on EBAY but i'm confused.
Is this what i need?
http://cgi.ebay.com/ws/eBayISAPI.dl...2BIA%2BMRU-15032&otn=4&ps=10#ebayphotohosting

[Q] How much for UK screen repair on the S3?

Hello all,
Got my S3 a couple of weeks ago and dropped it onto a wood floor on Friday with no case on it (been waiting for mine to arrive from Amazon ). The device seems to be absolutely fine apart from a very small scratch on the top left of the screen. I've been trying to live with it but it's really annoying me and would be more than happy to pay to get it fixed if it doesn't cost absolutely silly money.
Is it possible just to have just the glass replaced or will I have to shell out for the glass and the digitiser etc as well? Has anyone else had their S3 screen repaired?
Thanks
Replacing the S3 screens are pricey, I'd stick with the scratch until you do some serious damage.
It is inevitable the phone will get scratched at one point so I find it hard to believe someone would pay to have a whole screen replaced based on one scratch, you must be crazy!
If the scratch is that annoying get a decent screen protector and you won't be able to see it.
It would be very expensive. The front plate, digitizer, and amoled screen are bonded in one piece and the assembly is sold at ~US$200 in Ebay.
check out this thread .... its a must read for all s3 users with damaged glass ...
http://forum.xda-developers.com/showthread.php?t=1890708
kobz1973 said:
check out this thread .... its a must read for all s3 users with damaged glass ...
http://forum.xda-developers.com/showthread.php?t=1890708
Click to expand...
Click to collapse
I'm not sure, it looks like the front plate and the digitizer are totally inseparable http://www.youtube.com/watch?v=es8gezSdKv4.
Good luck to OP anyway.
Well where I live its costs about 310$
..so I hope I dont break mine
Sent from my GT-I9300 using xda app-developers app
ABC_Universal said:
I'm not sure, it looks like the front plate and the digitizer are totally inseparable http://www.youtube.com/watch?v=es8gezSdKv4.
Good luck to OP anyway.
Click to expand...
Click to collapse
i beg to differ ... did u check out the link to thread i posted ... already a few success stories there ...
and check out this video from about 8mins in, and you can clearly see the glass comes away separately ...
http://www.youtube.com/watch?v=W5IPaCPaY_0
kobz1973 said:
i beg to differ ... did u check out the link to thread i posted ... already a few success stories there ...
and check out this video from about 8mins in, and you can clearly see the glass comes away separately ...
http://www.youtube.com/watch?v=W5IPaCPaY_0
Click to expand...
Click to collapse
Just read, and see that you are about to do the same. Good luck to you as well.
Yet I think the person in the video didn't peel off just the glass but the glass together with the digitizer, which is slightly tinted as seen in http://www.youtube.com/watch?v=es8gezSdKv4.
The cheapest and best solution is to use a mirror screen protector. It will hide your scratch when phone is off.
When Screen on you will not notice it.
I'm sure I have read a thread where someone got it replaced at car phone warehouse for £80ish, not sure how true that is as it does seem very cheap for the job. Worst you can do is ring them and ask for a quote and them tell you this ain't true.
I have insurance which would cost me £25 excess through my bank so not really looked into costs of getting things replaced, but I have taken apart a lot of phones in the past and they are getting much harder to replace things like glass on its own. As said above it would have to have digitizer, which is pretty costly to purchase.
Sent from my GT-I9300 using xda app-developers app
Terpsi said:
Hello all,
Got my S3 a couple of weeks ago and dropped it onto a wood floor on Friday with no case on it (been waiting for mine to arrive from Amazon ). The device seems to be absolutely fine apart from a very small scratch on the top left of the screen. I've been trying to live with it but it's really annoying me and would be more than happy to pay to get it fixed if it doesn't cost absolutely silly money.
Is it possible just to have just the glass replaced or will I have to shell out for the glass and the digitiser etc as well? Has anyone else had their S3 screen repaired?
Thanks
Click to expand...
Click to collapse
you can buy the unit for £150 and follow a youtube video on how to replace, or pay between £175-£225 for a full repair.
I took mine to a Samsung repair centre on a Saturday and had it fixed within 30min, paid £215 but just wanted it done.
The glass and the digiizer are glued together so the whole unit would have to be changed.
jayc1980 said:
I'm sure I have read a thread where someone got it replaced at car phone warehouse for £80ish, not sure how true that is as it does seem very cheap for the job. Worst you can do is ring them and ask for a quote and them tell you this ain't true.
I have insurance which would cost me £25 excess through my bank so not really looked into costs of getting things replaced, but I have taken apart a lot of phones in the past and they are getting much harder to replace things like glass on its own. As said above it would have to have digitizer, which is pretty costly to purchase.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Its 80 snoops for s2 in CPW, 160 for s3 as far as i remember ...
HERE IT IS .. The Video tutorial ..
http://www.youtube.com/watch?v=aZuiCsAtThw&feature=player_embedded#!
Samsung galaxy S4 Front Glass Repair in UK
Terpsi said:
Hello all,
Got my S3 a couple of weeks ago and dropped it onto a wood floor on Friday with no case on it (been waiting for mine to arrive from Amazon ). The device seems to be absolutely fine apart from a very small scratch on the top left of the screen. I've been trying to live with it but it's really annoying me and would be more than happy to pay to get it fixed if it doesn't cost absolutely silly money.
Is it possible just to have just the glass replaced or will I have to shell out for the glass and the digitiser etc as well? Has anyone else had their S3 screen repaired?
Thanks
Click to expand...
Click to collapse
Hi
If the screen still functions and the touch is working properly you can just change the glass face but you will have to be real careful as doing it yourself without the right equipment is risky and you can end up without a screen working at all. the whole screen that is currently on the phone will be completely sealed to the phone so it is a slow process to remove it and you can end up pulling the digitizer off the lcd and again this is not fixable if this happens.
also the finish will not be as good as the original without the right type of liquid glue to go back between the glass and digitizer.
at the end of the day you are better off sending it to someone who does it a lot and has all of the gear to do it, as you will get a better finish at the end.
Mod edit: Removed..

Warning befor going case less

Well after having my z ultra for a month I decided to go nearly case less (have the Incipio Watson case) using a thin case, I managed to crack the glass over the screen in my pocket which renders the entire phone useless. I do realize that it was my fault for going without a case and not being extremely careful. But now that this has happened to me I want to let you guys know the after effects. Like I said I only cracked the top layer glass but due to design the touch sensitive portion also is damaged. They sandwiched the glass, digitizer, and lcd together as one unit with the digitizer glued directly to the glass so once cracked the entire phone has to be disassembled and glass, digitizer, and lcd has to be replaced as a assembly ($250us). This is not a cheap repair and I've found one aftermarket online repair shop that's charging $300us to fix with no guarantees. And they don't say whether it will still be water proof after repair. I called Sony before they announced the phone here and they told me due to the fact that it isn't offered here they would have to send the phone to the country of origin for repair and it could take a month or two before it returns. And they didn't have a firm cost of repair but $189 normal phone cost. I think due to the thinness of the phone made it extremely fragile with super thin glass (which is how I think they managed the use of metals as stylus) covering the screen. So I recommend getting protection that adds rigidity and screen protection or getting added warranty coverage to the phone to avoid my bad luck.
If something goes wrong with my ultra I will run it over with my car and use my home insurance. 100$ and i get a new one. Here in Sweden it's called "bad luck" insurance
Sent from my C6833 using Tapatalk 4
Reb0rn said:
If something goes wrong with my ultra I will run it over with my car and use my home insurance. 100$ and i get a new one. Here in Sweden it's called "bad luck" insurance
Sent from my C6833 using Tapatalk 4
Click to expand...
Click to collapse
Lmao
Sent from my C6806 using XDA Premium 4 mobile app
so do u think its worth it to get the $80 2-year insurance that the sony store offered me?
poisonsushi319 said:
so do u think its worth it to get the $80 2-year insurance that the sony store offered me?
Click to expand...
Click to collapse
I wish I had waited and got the lte version and insurance but it was looking like they weren't gonna release the beast for America. I hope now it'll be a quick turn around fix now tho. But considering getting the lte version with insurance.
Did you crack it from pocket pressure or something hit it? Was your phone screen facing outwards?
u misses out the most important thing ppl came to this kinda of post to see
everything u said was aleady clear by your title
so
we re all here to see,,,,
How did you break it ?
hutchins said:
Well after having my z ultra for a month I decided to go nearly case less (have the Incipio Watson case) using a thin case, I managed to crack the glass over the screen in my pocket which renders the entire phone useless. I do realize that it was my fault for going without a case and not being extremely careful. But now that this has happened to me I want to let you guys know the after effects. Like I said I only cracked the top layer glass but due to design the touch sensitive portion also is damaged. They sandwiched the glass, digitizer, and lcd together as one unit with the digitizer glued directly to the glass so once cracked the entire phone has to be disassembled and glass, digitizer, and lcd has to be replaced as a assembly ($250us). This is not a cheap repair and I've found one aftermarket online repair shop that's charging $300us to fix with no guarantees. And they don't say whether it will still be water proof after repair. I called Sony before they announced the phone here and they told me due to the fact that it isn't offered here they would have to send the phone to the country of origin for repair and it could take a month or two before it returns. And they didn't have a firm cost of repair but $189 normal phone cost. I think due to the thinness of the phone made it extremely fragile with super thin glass (which is how I think they managed the use of metals as stylus) covering the screen. So I recommend getting protection that adds rigidity and screen protection or getting added warranty coverage to the phone to avoid my bad luck.
Click to expand...
Click to collapse
Just to let you know, while looking on the brando site, I noticed they had Z ultra replacement screens for $150.... Don't know their quality, etc... but I did see them...
I only have a Skinomi clear skin on mine. Front pocket, back pocket daily phone. Even the hood of my car dropped on it while using it doing a repair. No issues here pretty tough. Although I was sure I cracked it after that incident.
Yeah, I'm on the same boat.. How tf did it break?
alias3800 said:
Yeah, I'm on the same boat.. How tf did it break?
Click to expand...
Click to collapse
Had it in the pocket screen faced towards my leg in a squatted position (wasn't thinking and frustrated at the same time from work) and cracked it from pressure/flexing presumably since all cracks stem from single crack at edge. What's crazy is that it seems to still be cracking even though im not using it. Have pictures in tow.
Did you squat really low? or like sitting down position kind of squat? Did you feel the pressure on in your pocket?
I have the phone as well and I only have a gel case, but I'm always scared to sit down with it cause I feel a bit of pressure when I do.
I don't wear skinny jeans, just regular straight jeans.
just bought my 2 year insurance from sony.
poisonsushi319 said:
just bought my 2 year insurance from sony.
Click to expand...
Click to collapse
What is the clause for the insurance ...like is accidental covered >> and how long do you have to decide when to get the insurnace ??
I have insuarance for one year. Here, in Spain, there is one for 69 euros. I have it for my Note 2 also and they changed entire sceen to it, 225 euros if i had to pay but insuarance paid.
trooper1414 said:
What is the clause for the insurance ...like is accidental covered >> and how long do you have to decide when to get the insurnace ??
Click to expand...
Click to collapse
its 2 years, u have 30 days from purchase date. it covers everything except stolen.

[Q] Replacing the Xperia Tablet Zs screen - adhesive?

So I've taken the old cracked LCD off my Tablet Z and am about to order a new replacement.
Question is - anyone know what is used to stick the back cover back on and what is the best adhesive for sticking the LCD/Touch screen unit back in (3M double sided tape?). The cover was attached using some form of spongy foam tape - where can I get this from? Is this a sealant for the waterproofing aspect of the Xperia Tablet Z?
mrchumley said:
So I've taken the old cracked LCD off my Tablet Z and am about to order a new replacement.
Question is - anyone know what is used to stick the back cover back on and what is the best adhesive for sticking the LCD/Touch screen unit back in (3M double sided tape?). The cover was attached using some form of spongy foam tape - where can I get this from? Is this a sealant for the waterproofing aspect of the Xperia Tablet Z?
Click to expand...
Click to collapse
as far as understand if you open the case once, your device is no longer waterproof even if you use adhesive/sealant.
I think your right, I seem to remember there is mention of some form of pressure test point in the tear down. In any case I won't be risking it near water. But generally does anyone know what the best adhesive to use is. Original stuff seems to be very strong but soft and tacky, unlike the superglue type which I will be avoiding.
Gasket
Hey Guys,
I have to fix my screen and want to do it properly (read: OEM) so that it is again watertight. I have found the proper gaskets on ebay from the user original_parts_mobile_99, but they are so damn expensive. Anyone else know where these can be purchased from (at a reasonable price)? It seems everyone is selling the gaskets for the Xperia Z phones, but not the tablet
Stu
stuart23 said:
Hey Guys,
I have to fix my screen and want to do it properly (read: OEM) so that it is again watertight. I have found the proper gaskets on ebay from the user original_parts_mobile_99, but they are so damn expensive. Anyone else know where these can be purchased from (at a reasonable price)? It seems everyone is selling the gaskets for the Xperia Z phones, but not the tablet
Stu
Click to expand...
Click to collapse
Thanks, I understood what i needed. now i Found for less. Thanks dude!
stuart23 said:
Hey Guys,
I have to fix my screen and want to do it properly (read: OEM) so that it is again watertight. I have found the proper gaskets on ebay from the user original_parts_mobile_99, but they are so damn expensive. Anyone else know where these can be purchased from (at a reasonable price)? It seems everyone is selling the gaskets for the Xperia Z phones, but not the tablet
Stu
Click to expand...
Click to collapse
i think it's impossible to make tablet watertight again outside the factory. Even official service centers, while repairing device not always make it watertight again.

Phone's glass battery cover

Hey guys,
the other day heavy rain caught me up on the street, thus my phone was all wet.
It rang, I took it in my hands and it slipped away, and so my rear back glass got broke.
Now I'm looking for replacement, please do not send me to sony service, they're gonna have it for weeks and gonna charge me very much.
Does anyone know where can I get oem replacement for it?
Does this look good to you? http://www.eb
ay.com/itm/Back-Rear-Battery-Cover-Sony-Xperia-Z2-D6502-D6503-D6543-L50w-Black-New-ORIGINAL-/181382676544?pt=US_Cell_Phone_Replacement_Parts_Tools&hash=item2a3b400040
Or this? http://roun
ded.com/sony-xperia-z2-d6502-d6503-d6543-l50w-battery-cover-black-en.html
If not, can you suggest me where to look for it?
And what about water proofing after that? Any chance of having it back?
Regards!
[kEkA] said:
Hey guys,
the other day heavy rain caught me up on the street, thus my phone was all wet.
It rang, I took it in my hands and it slipped away, and so my rear back glass got broke.
Now I'm looking for replacement, please do not send me to sony service, they're gonna have it for weeks and gonna charge me very much.
Does anyone know where can I get oem replacement for it?
Does this look good to you? http://www.eb
ay.com/itm/Back-Rear-Battery-Cover-Sony-Xperia-Z2-D6502-D6503-D6543-L50w-Black-New-ORIGINAL-/181382676544?pt=US_Cell_Phone_Replacement_Parts_Tools&hash=item2a3b400040
Or this? http://roun
ded.com/sony-xperia-z2-d6502-d6503-d6543-l50w-battery-cover-black-en.html
If not, can you suggest me where to look for it?
And what about water proofing after that? Any chance of having it back?
Regards!
Click to expand...
Click to collapse
That ebay link will probably be your best bet.
I would just worry that replacements are knock-off and plastic.
Waterproofing can probably be had if the same adhesive seems to be used and the back seems original. Would I throw my phone in the pool afterwards? Probably not...:silly:
sam_conrad said:
That ebay link will probably be your best bet.
I would just worry that replacements are knock-off and plastic.
Waterproofing can probably be had if the same adhesive seems to be used and the back seems original. Would I throw my phone in the pool afterwards? Probably not...:silly:
Click to expand...
Click to collapse
I'll give ebay a try, thanks mate for suggestion, even now I've never tried my water proof phone, didn't have any need or even courage, but I hope its gonna be at least splash proof.
Witrigs.com has them
mr mystery said:
Witrigs.com has them
Click to expand...
Click to collapse
It seems to me that have no logo on their plates, and they are out of stock for as long as I've been following them,
so I decided to go for this one
opinions?
did anyone try the above link?
It looks promising but did any one tried the link above and whether it's exatly what's given in picture. I tried eBay but it did not carry nfc antenna in it(I've damaged my nfc while removing back), also xperia logo looked fake on one I ordered.
Any suggestions for where to get exactly original part.

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