Hello there.
I'm having problems with my Android device and I'm very frustrated with it so far...
My device is a Motorola Moto G. I've updated it to the latest Android version available (4.4.2), however, I'm experiencing some serious problems; the most important atm is the alarm.
I am using the volume button to snooze the alarm, because imho it's more convenient. However, yesterday the volume button just didn't work for some reason. I had to unlock the screen for it to work, then it started working again with the screen locked. Today the same thing happened, I had to unlock the screen to snooze the alarm using the volume button, then I could snooze it again without unlocking, however, it just 'stopped' by itself, I don't know if the volume button somehow turned the alarm off. I didn't even touch the screen, so it's a bug or something. I've always been using a cell/smartphone to wake up and never had any problem.
Also, this device freezes a lot and I've never experienced that before in any cell/smartphone. It also seems the device must be turned on for the alarm to work; it's not that important for me, but still a 'downgrade' from my previous device. Another thing that really annoys me is that you can't even change the volume without playing the sounds... if you want to set a very loud volume in the middle of the night there's no way other than waking everybody up. Additionally, I would like to be able to somehow record a call, but none of the apps works with this device.
I don't think the alarm problem is a hardware fail or defective device, it seems to me the software is somehow bugged. There's no Cyanogenmod for this device yet (mine is dual chip) and even if it were available, It seems some apps doesn't work with it (like Sygic).
I don't know how I should proceed and I apologize in advance if my question is too 'basic' for a developers forum, but I didn't want to post on the other popular 'user' forums because I've seem many threads where the moderators were just talking nonsense proving that they don't even know how to turn on an Android device, including the extreme case of a newbie asking about some permissions who was somewhat 'burned at the stake' by the moderators and veteran members while he was right all the time, so if the moderators and veterans don't have a clue on what's an Android device I'm surely not reliant to post there. On the other hand all the (/most) posts here on XDA Devs always get correct and helpful replies.
I don't know if I should try downgrading the OS to 4.3 or if there's something else I could try. I don't know if it's possible that the latest update was somehow 'badly flashed'. It doesn't seem very likely to me.
Any help is appreciated.
Thank you in advance.
B_Szabo said:
Hello there.
I'm having problems with my Android device and I'm very frustrated with it so far...
My device is a Motorola Moto G. I've updated it to the latest Android version available (4.4.2), however, I'm experiencing some serious problems; the most important atm is the alarm.
Another thing that really annoys me is that you can't even change the volume without playing the sounds... if you want to set a very loud volume in the middle of the night there's no way other than waking everybody up. Additionally, I would like to be able to somehow record a call, but none of the apps works with this device.
Click to expand...
Click to collapse
try downgrading to 4.3 ,apparently the 4.4 update has many issues.
for changing the volume download a proper sound management app.
abhi101 said:
try downgrading to 4.3 ,apparently the 4.4 update has many issues.
for changing the volume download a proper sound management app.
Click to expand...
Click to collapse
Thank you for your reply,
However, after Googling and contacting motorola, it seems there's no way of downgrading (without rooting the device) .
The alarm problem is getting worse, today for some reason when the alarm was ringing, instead of the alarm screen, the default lock screen appeared, the volume buttons didn't work also, so there was no way to snooze the alarm, I had to turn it off in the configs and get out the bed like 1 hour earlier than usual.
Isn't it possible that the problem is some kind of flashing fail when I've updated the OS? I highly doubt everyone is having this problem... Isn't there a way of reinstalling the OS?
Also, the hardware isn't very good. It seems of good quality in appearance but after only a couple of months the battery isn't lasting as it used to. motorola support is simply horrendous in my country, there's no support at all. I don't even know why there's a warranty if in practice that means absolutely nothing.
I'm thinking about buying an alarm clock, preferably a german-made one that I can trust... It's outrageous though. I never thought I would need an alarm clock again.
Worst purchase ever. I'm thinking about getting back my cheapo Samsung Galaxy Pocket Plus that I gave away. It wasn't as comfortable as this motorola but it surely did work and the apps were much better, I thought they were all standard Android apps but it ended up they are from Samsung, in 99% of the cases you can long hold the stuff to pop a menu of actions, for example, hold a contact for a menu on editing/deleting/etc. hold a number on a message for a menu on adding-contact/adding-number-to-contact/etc. It was very intuitive and straightforward. The apps in this motorola are exactly the opposite, holding the finger on stuff never do anything and most times not even tapping stuff does anything. It's a pain to use its cumbersome and confusing interface. Only for adding a simple contact I take more than 10 times the time I've used to take to add a contact on my cheapo Samsung phone.
I thought the phone would be good specially in terms of software because motorola is "a Google company" but I was completely wrong. It seems Google is going to sell motorola, perhaps not even they were believing the products were good after all. In any case, I'm never buying motorola again.
Also, there are lots of topics on the poor quality/limitations of stock Android apps and the unanimous solution is to install better apps from Google Play, in the end it's quite a mess because most/some stock apps can't be disabled and their services will continue to run, along with some others from 3rd party that should in fact substitute them. If the stock apps are so poor, there should be a way to completely disable them all imho, or even better, perhaps they could just ship high-quality opensource apps instead of the terrible stock ones.
So far I'm very frustrated. If I could get my money back I would surely get a Blackberry or Samsung device. I don't really care about games and it seems that's what made android so popular, the cornucopia of awful (seriously, 99% of the games on Google Play are of extremely bad quality) games full of sneaky ads and that needs every permission possible to run. That permission thing is another one that doesn't really works. It should work but most apps ask for a lot of permissions that doesn't make any sense and the users don't seem to care much.
Sorry for the rant, thanks for your help.
Hello there.
I'm just posting here to let you know that I've unlocked the bootloader, downgraded to 4.3 and now the thing works perfectly. Plus I've discovered the battery problem AND a poor signal AND cal recording not working were because of the faulty update also! I must inform also that it seems the problem only occurs in dual chip versions and I've already downgraded the system for a friend of mine who was having the same problems, so, if you have the dual chip version, please don't upgrade it to kitkat! You'll get a nonworking OS and will be forced to ditch your warranty to use your phone in a sane way again. It seems the support for the dual chip version was dropped already because the single chip one (which was usable after the update) have received other updates after 4.4 to fix minor bugs, but the dual chip which is totally broken and unusable didn't receive any.
Having to circumvent the normal conditions and lose your warranty to have an usable device proves that motorola (and google by consequence) have the responsibility of a kid.
The downgrade didn't fix the problem with browsing files from the computer though, for that specific problem I'm going to open another thread as it seems android related.
In general the Android community is not very good, it's full of what I suppose are kids, wanting to help but only disrupting any chance to solve the issue. The IRC channel is specially unhelpful. Unless your question is "where do I plug the other end of the cable" or "how do I turn on my device" chances are you won't get any actual help and by the answers you can see the people there don't have a clue on anything. Probably it's full of <10yo kids. At least in mental terms . The XDA however, seems to be an exception, actually standing out from the lots of unhelpful forums and chats out there. In this topic I didn't receive many replies, but it's better this than receiving a lot of moronic replies like I would have received in IRC or other forums.
Thank you.
Related
I need help. I spent a week on vacation in Ireland and my little Ralphie let me down. I blush as I write this, but I was actually thinking about the dark side; …the fruit whose name we shall not mention. Talk me off the ledge.
Here is what happened.
I was on the 6 hour flight and decided to play with the phone a bit out of boredom. It was locked up.
No problem soft reset. Continued to lock-up.
No problem, PIM Backup, Hard reset. Then the keyboard would not switch to ABC from 123.
No problem, switch to another SIP. It would hold the change; it kept switching back to the ROM default. No problem, just use the hardware keyboard. A couple of great days in Ireland and it was time to take a quick phone pic to send home. Camera would not work; missed the moment. Fiddled with it a bit, could not get it to work.
No problem, hard reset and try again. Camera works now, keyboard seems to have fixed itself, but phone turns off randomly.
No problem, flash another ROM I have on my storage card. Everything works now except the phone. It has a signal for 5 minutes, then no signal for 5 minutes, over and over.
No problem, switch to manual network selection, could not access the settings.
No problem, hard reset. Works fine now. Ready to take a quick picture at a golf outing where I did not lug my Nikon around. Phone has turned itself off again, missed the moment. Time to surf up some quick directions, IE locks-up.
No Problem, switch to Opera, takes forever to load, my sister already has the directions on her damn iPhone before opera even loads. Crap ..my sister of all people.
So almost every time my cool phone was called into service, it let me down. This was an unusual run, but I spent more time fixing my phone than using it. In 7 days, 2 ROMS, 3 hard resets and more soft resets than I can count. Back home and it’s time to flash a new ROM. I am not defecting and certainly don’t want to open the “just go buy your damn iPhone” discussion: I’m just venting a bit. It just occurred to me that having a ton of great features that only work sometimes, is almost like not having them at all.
I’ll be quiet now.
Doug M.
Here is the advice - keep this great phone, but don't use any of the cooked ROMs, just use the latest official HTC WWE ROM (in combo with 1.12.25.19 radio) - no bugs at all. Every single feature works like a charm - camera, GPS, keyboard, hardware keyboard, Opera, messaging etc. I have never ever seen any bug with that ROM, and I'm using it extensively for months. Cheers
Well, the HTC WWE 5.05.405.1 stock ROM is not bug free but it certainly exhibits considerably less problems.
I always keep the stock NBH on my SD Card on the off-chance that I need to fall back. Now that I have gotten into the habit of compiling my own ROM using the 6.1.21051 kitchen, I've not run into a need to use it - but it's always there just in case, like Linus van Pelt's security blanket.
... sounds like chef'ing might be in your horizon.
hilaireg said:
Well, the HTC WWE 5.05.405.1 stock ROM is not bug free
Click to expand...
Click to collapse
That's interesting. What bugs have you found so far? I cannot recall any of them, at least I'm sure that there are no serious problems. And I'm using all the features - so called "power user".
Most of these items are easily addressed with some tweak or other and some of the issues are carrier compatibility related, so all-in-all it's as stable a ROM as one can possibly expect. A few I've experienced:
- Dropped calls
- SMS not delivered
- Volume too low
- Some applications will not install
- In-call blanking of display; PITA when using VoiceMail
- Poor design for phone security lock; two different ways, should only be one with/without security code
[BEGINSOAPBOX]
I'm Old Sk00l customer service.
I'm of the mindset that a company should not release a product that has not gone through a complete and formal quality assurance process. Further, if there are settings that are known to require tweaking or adjustments, an interface should contain these options to make it easy for the customer to change them.
I've heard every excuse in the book: can't be done, time to market, we'll fix it when the customer finds it, acceptable risk, it's a fault on the <insert partner names here> end of the code, blah blah blah; and quite honestly, I disagree with all of them as the message is the same:
Strive for mediocrity.
Please don't misunderstand my next statement, I welcome sites like XDA (and others) and my involvement here, hopefully proves that. That said, sites like XDA wouldn't be required if companies were more concerned about their customers, less concerned about share-holder dividends, and held the <insert partner names here> accountable for fixing issues promptly.
[/ENDSOAPBOX]
Sorry Doug, didn't mean to hi-jak the thread.
hilaireg said:
Most of these items are easily addressed with some tweak or other and some of the issues are carrier compatibility related, so all-in-all it's as stable a ROM as one can possibly expect. A few I've experienced:
- Dropped calls
- SMS not delivered
- Volume too low
- Some applications will not install
- In-call blanking of display; PITA when using VoiceMail
- Poor design for phone security lock; two different ways, should only be one with/without security code
Click to expand...
Click to collapse
The first two are radio or carrier related, not ROM's fault. I have had these problems maybe 2 times in several months, but I know exactly who to blame - my carrier. I know that 'cause I work for them , and both times there was a major network overload. You're right about the volume - I've solved that first day I bought Raph, so I forgot it. However, I don't think it's a bug - they did it on purpose so that's the "feature". I think they wanted to avoid possibility of damaging hearing of customers and also distortion.
Regarding last 3 bugs, I have never had problems with installing apps, and I think there were about 1000 programs I've tried so far; I'm not using voice mail; Never had problems with security lock. All in all, this is the most stable (smart)phone I have ever used, and I've used many Nokia, Sony Ericsson, Motorola, Siemens etc. phones.
No disagreement with the stability statement; and as my previous post indicated ... most issues can be addressed via a workaround (tweak). Just wanted to ensure that Doug was aware that it isn't going to be the perfect ROM either.
Seems like we have a common history for phone usage; I've been with Rogers longer than I've been married, and that's been a LONG time - no disrespect to my significant other, so i've gone through quite a few phones.
@dwmackay:
Bummer dude! After many many days of studying our current set of tools and the way they interact with things, I think there are a number of minor to medium severity issues that need to be addressed, I feel at least one or two of these could be lending help towards making a cooked rom unstable.
I hope to be able to re-code some of these tools soon (time, i wish i had more!)
Much coding is in my future!
Boyz,
Thanks for the replies. Sorry to dump, just a frustrating trip. It seems like a good idea to keep a stock ROM on my storage card. Maybe I'll use NATF 4.7 as my backup ROM. That seems to be the best balance of features and stability.
I realy like 6.5, but I am realy for it to have predicatable behavior.
Da_G,
No extra work on my behalf. You do more than enough for all of us. I greatly appreciate your considerable contribution to this community.
Doug M.
I actually had a similar experience on a work trip (totally my fault). To cut a long story short, be careful about using pim.vol to restore yout pim info. I had pim.vol cooked into my rom, but I flashed a version that was a day or two old. I had new contacts, and instead of backing them up and restoring them with pimbackup, I over-wrote the cooked-in pim.vol with a fresh one from my sd card. Any time I touched the contact tab, it sent manila into a never-ending boot cycle (I did several hard. resets and a re-flash before I realized my error). It took me a while to figure out what I was screwing up, and was really frustrating.
EDIT: Read the other comments in this thread to see what I've tried and what hasn't worked. Thank you!
I love my Galaxy S5 so far, but currently it's sucking at being an actual phone. On the other end of the phone line, the people I've talked to have complained of the audio sort of cutting in and out like someone is interrupting me. This happens when I'm in quiet rooms alone, so I'm confused. At first I though it was the case on my phone (Supcase), but after replicating the problem for myself, that doesn't seem to be the case. So at this point I'm not really sure if my phone is possessed or if it's a hardware problem. For reference, I'm running XtreSoLite rom and I have a few Viper4Android audio things running. I'm not sure if that could be the problem. Anyway, if someone could help me solve this issue, I'd really appreciate it. Thank you!
jtc276 said:
I love my Galaxy S5 so far, but currently it's sucking at being an actual phone. On the other end of the phone line, the people I've talked to have complained of the audio sort of cutting in and out like someone is interrupting me. This happens when I'm in quiet rooms alone, so I'm confused. At first I though it was the case on my phone (Supcase), but after replicating the problem for myself, that doesn't seem to be the case. So at this point I'm not really sure if my phone is possessed or if it's a hardware problem. For reference, I'm running XtreSoLite rom and I have a few Viper4Android audio things running. I'm not sure if that could be the problem. Anyway, if someone could help me solve this issue, I'd really appreciate it. Thank you!
Click to expand...
Click to collapse
It's certainly not normal. Not with stock firmware or custom ROMs like Phoenix. I have no idea if your custom ROM is a factor, bit it seems unlikely.
Possibly your problems are reflective of being in a location with a weak and tenuous signal strength. Generally speaking dropouts and feedback are data latency issues seen more with Voip and VoLTE calls. You don't have nearly enough information to do more than guess yet.. but I would make your audio app (Viper) to be the prime suspect.
See if you can exempt voice calls from Viper or temporarily uninstall it. Also find out if any background apps are using high CPU and in particular if any audio apps are set to high priority. Find out if you arwe using VoLTE. CPU (power saving) apps?
If you can't narrow it down, make a backup and then revert to 100% stock to rule out hardware issues. Then install apps one at a time, watching for the issue to return. You could also open a carrier support ticket to see if your account is misconfigured, using a low grade codec, etc.
.
fffft said:
It's certainly not normal. Not with stock firmware or custom ROMs like Phoenix. I have no idea if your custom ROM is a factor, bit it seems unlikely.
Possibly your problems are reflective of being in a location with a weak and tenuous signal strength. Generally speaking dropouts and feedback are data latency issues seen more with Voip and VoLTE calls. You don't have nearly enough information to do more than guess yet.. but I would make your audio app (Viper) to be the prime suspect.
See if you can exempt voice calls from Viper or temporarily uninstall it. Also find out if any background apps are using high CPU and in particular if any audio apps are set to high priority. Find out if you arwe using VoLTE. CPU (power saving) apps?
If you can't narrow it down, make a backup and then revert to 100% stock to rule out hardware issues. Then install apps one at a time, watching for the issue to return. You could also open a carrier support ticket to see if your account is misconfigured, using a low grade codec, etc.
.
Click to expand...
Click to collapse
Thank you for all of this! I'm having an unfortunate week because I'm actually away from home and have very limited internet access, so factory resetting my phone isn't currently an option. However, I did turn VoLTE off and I'll be wiping my cache because I read somewhere that might work. I'll also be watching my apps, but I'm not sure that's the problem. I generally have the same apps on all of the phones I use and this is the only phone people have said I sound bad on. And I don't think Viper is the culprit either because I've disabled it and nothing has changed. So hopefully turning off VoLTE works or simply wiping the cache does the trick. If not, I'll definitely do everything that you recommended because I want to avoid RMAing this device at all costs.
It seems that a factory reset solved the problem. I still have no idea what the problem was, though, but I'm happy it seems to be gone.
So the problem has returned. I factory reset once again and it hasn't done the trick. Everyone is describing it as an echo and telling me they can hear themselves echoing when they speak, although it sounds fine on my end. I don't know what else to do. I have:
Factory reset
Taken the sim out and put it back in
Changed APNs
I don't know what else I can do. Really hoping I don't have to RMA this device. Does anyone know how Samsung is with RMAs?
Bump
Still having this problem. I hope there's someone out there who knows how to fix it.
you ain't alone mine was fine for a while then after the new update it came back i call t-mobile.they put in a open repair tickets as others around my town also complain.my signal is always -114 to -119.they have heard it it when i call them.i get the echo or it brakes up or call turns into noise and then calls drop and they have to call me back on house phone they claim it is a tower/signal issue.??
jtc276 said:
Still having this problem. I hope there's someone out there who knows how to fix it.
Click to expand...
Click to collapse
i had this on my first two handsets it happened in the first 14 days so i had no trouble going into tmo store and exchanging it twice. people could not hear me and the echo was really bad. third s5 call quality super clear now.
been you had exchange the phone and new one working fine what software is it on NF6 or the new NG3 that would tell us a lot???before i downgrade back to the nf6
420soljah808 said:
i had this on my first two handsets it happened in the first 14 days so i had no trouble going into tmo store and exchanging it twice. people could not hear me and the echo was really bad. third s5 call quality super clear now.
Click to expand...
Click to collapse
I had this same issue as well. I could hear people jsut fine, but when they tried to talk to me, be it over tmo network or through wifi calling, they heard bad echoes and noise. I even did as you did; factory reset and it sorta worked. When it happened again, I cleared caches (the official fix from tmo 611) and that worked for a couple hours. Eventually, they told me to take it back to the store and get a replacement.
I believe it's a hardware issue related to the mic; here's why:
When I'm in my car and on bluetooth people on other end hear me just fine and crystal clear. When I used a bluetooth headset, same thing. As soon as I disconnect from BT and go to just the normal mic, echo pops in.
One thing you can do is call 611 and use the voice prompts. It was so bad on my end that the voice prompts picked up itself (well the echoes from the voice prompts). If you do and the voice prompt system routs you even when you don't say anything (it routes your call because of the echoes) then you definitely have a bad handset.
I was rooted, custom recovery, knox tripped and mailed my phone in. Nothing happened. But they did charge me $20 for a return/replacement fee. The new phone I got works no problem.
Hi all,
Apologies if this question/issue has already been discussed, but I did search the forums and couldn't find anything specific to the issue I've been encountering.
I know that when you first boot up/restart your S6 Edge, the typical volume warning pops up when you try to increase the volume with headphones plugged in, but I've been encountering an issue where my Edge's volume will abruptly drop back down to the 'safe' volume (even after dismissing the warning) when I have my headphones in. A basic example is me turning up the volume louder while walking in a loud area (e.g. near heavy traffic) and while walking the volume will reduce and, upon trying to increase it, I'm hit with the volume warning again.
This has only occurred twice since I've had the phone, and I bought it about a month and a half ago (if memory serves), so it's hard to really know if there's any specific thing that's triggering this. Perhaps worth noting is that I also encountered this same issue once before with my Galaxy S4 (phone I owned prior to the Edge).
I was wondering if anyone else has encountered this issue and knows whether it's a glitch or some additional 'safety' feature Samsung may have added with a firmware update? If it's the latter, then I'll just accept it; but if it's an actual glitch, any ideas on how to resolve it (short of rooting) would be appreciated. Given it's happened on two Samsung phones, I just can't tell whether it's a glitch or some new feature.
Thanks for your help.
Media Volume
Hello,
I have a similar issue with my s6 edge, also about a month old. The difference is my volume turns down to safe volume while playing via bluetooth and works fine with headphones. Every time I listen with bluetooth the media volume turns down within 10-30 minutes. When i turn it back up it sometimes immediately drops back down and other times waits several minutes before dropping to "safe volume". This issue drives me crazy so I called Samsung and was told it is a new safety feature with the edge and there is no way to disable it, which i have trouble believing because i can't find anybody else on the web complaining about this. If anybody else has had this issue before please tell me what to do to disable. I CANT HEAR MY MUSIC!!
Thank you, Mark
Have the same problem when i listen to music in my car via aux, the volume just drops randomly to a barely audible volume. When i put it back up, it can take 2 minutes to happen again or not at all. I just restored my phone to factory and have the same problem. I'm sure samsung are aware though
On my 3rd S6 after some issues with my other two. Now this one is having the volume issue when plugged into headphones and Bluetooth. I don't get the loud volume warning, volume just decreases. Happens often. If I have to get a 4th S6 I think I'll be done with this phone forever.
Eyezayah said:
On my 3rd S6 after some issues with my other two. Now this one is having the volume issue when plugged into headphones and Bluetooth. I don't get the loud volume warning, volume just decreases. Happens often. If I have to get a 4th S6 I think I'll be done with this phone forever.
Click to expand...
Click to collapse
I don't think replacing you S6 will do any good. I'm pretty sure this a software problem. Maybe one app we all have installed is interfering with the volume, seems the most logical explanation to me.
polish_pat said:
I don't think replacing you S6 will do any good. I'm pretty sure this a software problem. Maybe one app we all have installed is interfering with the volume, seems the most logical explanation to me.
Click to expand...
Click to collapse
It does seem to be a software issue, but it wasn't an issue I had on the previous phones I had. And I don't have any apps on the phone now that I didn't have before, and narrowing down what app we all have that might be the culprit would be incredibly difficult. I've thought about doing a factory reset, but it's so much work to get the phone back up and running.
Eyezayah said:
It does seem to be a software issue, but it wasn't an issue I had on the previous phones I had. And I don't have any apps on the phone now that I didn't have before, and narrowing down what app we all have that might be the culprit would be incredibly difficult. I've thought about doing a factory reset, but it's so much work to get the phone back up and running.
Click to expand...
Click to collapse
You forgot one important part. While you might have the same apps, and you might not have had the issue before, the S6 is a COMPLETELY different phone from any previous. First 64bit Samsung, first LPDDR4 RAM, first desktop grade SSD, there are a lot of firsts for the S6. And because of all that, the software had to be completely recoded, and somewhere, somehow, some engineer forgot a comma or an exclamation mark in a line of code and because of that, we are all stuck with that problem until someone finds the origin or samsung patches the bug.
P.S. I've done 2 factory resets in the past 2 week, problem is still here.
polish_pat said:
You forgot one important part. While you might have the same apps, and you might not have had the issue before, the S6 is a COMPLETELY different phone from any previous. First 64bit Samsung, first LPDDR4 RAM, first desktop grade SSD, there are a lot of firsts for the S6. And because of all that, the software had to be completely recoded, and somewhere, somehow, some engineer forgot a comma or an exclamation mark in a line of code and because of that, we are all stuck with that problem until someone finds the origin or samsung patches the bug.
P.S. I've done 2 factory resets in the past 2 week, problem is still here.
Click to expand...
Click to collapse
This is my 3rd S6 Edge. The other two didn't have this issue. Although they had a myriad of other problems...
Eyezayah said:
This is my 3rd S6 Edge. The other two didn't have this issue. Although they had a myriad of other problems...
Click to expand...
Click to collapse
I can't explain why but all i know is that I can drive for a few days without encountering the issue and all of a sudden i get my volume lowered 15 times on my way to work. Can't be more random than that.
polish_pat said:
I can't explain why but all i know is that I can drive for a few days without encountering the issue and all of a sudden i get my volume lowered 15 times on my way to work. Can't be more random than that.
Click to expand...
Click to collapse
Yeah, in a 5 hour road trip over the weekend it happened one or twice an hour. Phone also kept closing Google maps. Luckily I didn't get lost lol.
Media Volume
Ive also reset my phone several times, but this has been an issue since it came out of the box. Just like previous galaxy phones some people experience the problem and some don't. Samsung is no help at all on the issue, like I stated, they tried to tell me its a safety precaution which is complete bogus. Why would some s6's do it and others not, also why even give me the option to turn it up if the software is coded to purposely turn it back down. Completely insane. This will be my last Samsung because I dont enjoy being bull****ted on.
3mark said:
Ive also reset my phone several times, but this has been an issue since it came out of the box. Just like previous galaxy phones some people experience the problem and some don't. Samsung is no help at all on the issue, like I stated, they tried to tell me its a safety precaution which is complete bogus. Why would some s6's do it and others not, also why even give me the option to turn it up if the software is coded to purposely turn it back down. Completely insane. This will be my last Samsung because I dont enjoy being bull****ted on.
Click to expand...
Click to collapse
Hey man, don't be frustrated because Samsung, and all other major corporations, use tech illiterate agents that follow a script and click on symptoms on their screen as you tell them and offer you, surprise surprise, a generic solution that probably has nothing to do with anything. Those agents are good for old people thats want to know where to connect the wifi cable, or very tech illiterate people, anybody on XDA (or almost) probably has more experience. Thats why I ALWAYS, ALWAYS ask to be put through to level 2 when calling tech support. And if the agent forces you to speak to him before he can escalate the call, just tell them: "My problem is every time a notification appears, my binary systools interfere with the syntax of the coding lines within the mainframe proxy network in a category 6E cable". At that point, he will transfer you., trust me.
Also, when small bugs like these appear with a small number of users, it is pretty much impossible for anybody to help you if the problem is not common enough. Out of maybe the 20 users on XDA, and just for the sake of the argument, 100 other forum users posting about this, how many of us will actually contact Samsung to report the problem. I have had terrible service over the phone, but one day i tweeted Samsung USA and was able to go through an entire support case on twitter. I had problem with the samsung wireless multimedia speakers with hub, and my problem was not a known problem, and with my help reporting the right information to the agent on twitter, they were able to patch the problem on the next firmware release. I was quite amazed on how their twitter support was knowledgeable.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
If 5 or 6 of you can also send them a similar message, they are bound to answer back and start an investigation
They have already responded to my twitter request but I think they might direct me to Samsung Canada. The problem is their support is far from being as active as the american one, so any american care to join my chat with them?
Here is the link to the chat: https://twitter.com/polish_pat/status/619333214478282752
polish_pat said:
They have already responded to my twitter request but I think they might direct me to Samsung Canada. The problem is their support is far from being as active as the american one, so any american care to join my chat with them?
Here is the link to the chat: https://twitter.com/polish_pat/status/619333214478282752
Click to expand...
Click to collapse
I joined. Hopefully this gains some traction and can be figured out.
Eyezayah said:
I joined. Hopefully this gains some traction and can be figured out.
Click to expand...
Click to collapse
Awesome, if others join, we'll be able to figure the problem out much quicker. For those that want to join twitter support convo, please head here: https://twitter.com/polish_pat/statu...33214478282752
To put you up to speed, just listen to you music while in safemode for at least a few days, like that we'll be able to know if it's a core OS bug or a 3rd party interference with sound
Media Volume
Hey guys, just wanted to update on what i have going on with my edge volume...I also sent a message to samsung on polish pat's convo...I was told to ship it in for further evaluation and repair. I removed sim card and had phone deactivated from carrier, after this i tested my phone and the issue has not happened since, previously i could not go 3 songs without it turning my volume down, now ive gone hours without it happening. This leads me to believe it must be the fact that it is deactivated or a bad sim card. Tomorrow i will re insert the sim card and see what happens if nothing occurs i will go have it re activated and see if thats what is causing the issue for me. I'll keep you guys updated.
This issue is so random...some guy said he disabled S-Voice and Car Mode and it worked. I don't even have car mode and have disabled S-Voice since day 1. I have not seen the problem in a few days. Been using Google music a lot and streaming my library instead of having it on the phone. Previously most of my issues were with the stock music player but since I restored my phone i didn't sync my music back and have been using only streaming. I did encounter the issue at first with Spotify but have not been listening to music a lot lately so it just might be that.
If you guys have discovered other situations that bring the issue back, please post here and on the Twitter convo with Samsung
Media Volume
Put the SIM card back in 30 min ago and volume has decreased once. Thats not as much as was happening but it tells me something must be up with my SIM card....I will continue observing and let you all know what happens. If it continues decreasing volume i plan on visiting my carrier later today to inquire about a new SIM card. That should be interesting.
---------- Post added at 05:04 PM ---------- Previous post was at 04:56 PM ----------
polish_pat said:
This issue is so random...some guy said he disabled S-Voice and Car Mode and it worked. I don't even have car mode and have disabled S-Voice since day 1. I have not seen the problem in a few days. Been using Google music a lot and streaming my library instead of having it on the phone. Previously most of my issues were with the stock music player but since I restored my phone i didn't sync my music back and have been using only streaming. I did encounter the issue at first with Spotify but have not been listening to music a lot lately so it just might be that.
If you guys have discovered other situations that bring the issue back, please post here and on the Twitter convo with Samsung
Click to expand...
Click to collapse
BTW Samsung has been extremely helpful on twitter. They even DM a few times a day to see how things are going and if i've discovered what the issues may be. Thanks for that tip.
3mark said:
BTW Samsung has been extremely helpful on twitter. They even DM a few times a day to see how things are going and if i've discovered what the issues may be. Thanks for that tip.
Click to expand...
Click to collapse
Yes, Samsung are surprisingly awesome at helping client on Twitter. I would have never thought. This is the third time i reach out to them for help and the've been very helpful all the times. Sure, it can take a lot more time to solve the issue as one reply can take a few hours, but it beats speaking with the Indian folks that follow a basic troubleshooting guide on a computer screen and offer the most illogical solutions
Continued issues
Wow, I've been so busy recently that I didn't even have time to jump on here and see the number of responses that have occurred. Suffice to say, it looks like I must have some sort of variation of this issue.
I guess the only thing worth pointing out is that I also had this issue once on my Galaxy S4. A couple of friends suggested that perhaps it was my headphones causing the issue, so I switched over to a different, newer pair. I thought all was going well until yesterday when, 22 days after switching to these headphones on my S6 Edge, the volume decreased to 'safe' level and the high volume warning popped up when I went to turn it up again.
From what I've seen here, though, it affects everyone differently. Some it's constant, some it's very random; some it's for headsets, others it's for Bluetooth, etc. This has to be some sort of software bug and I think I might've just been unlucky to get it on both phones. When I spoke to Samsung they said to factory reset it in case of Malware, but I don't really buy that I could get identical Malware on both phones (and on the S6 Edge within a two-week window of purchase) and the way it manifests itself is through occasionally reducing my phone's volume only when headphones are connected. That seems a little, uh, too specific and pointless for malware to me, haha. I'm not the most tech-savvy, though, so any additional thoughts are welcome - even thoughts related to the possibility of Malware. I just really don't want to have to start my phone from scratch again.
I guess that, for now, all I can do is hope it doesn't get worse (some of you are having a far worse time than I am, which sucks) and that Samsung does roll out some sort of fix. I'm keeping an eye on the Twitter conversation polish_pat started. Have any of you managed to resolve the issues you've been having with the volume resetting/reducing?
Hello
So I wake up from a long sleep away from the world of custom roms, and I started to wonder about a few topics.
The first one being, is it worth it to change my actual phone, an old i9506. I came with this answer; maybe, when I won't be on budget.
Truth is for now, it is sufficient for my needs, except it sometimes runs out of RAM, out of memory (when I use my SD too much like an USB, 32Go is not sufficient), and lags a little in sms conversations that I don't want to delete (good or practical memories should be accessible without having to "flash" a backup, that's not possible with most sms backup application I know) but it is mostly OK.
My other options would be to buy a modular phone, as I am not one who change his phone every six months (as you can expect by reading that I still have the S4).
But ARA (https://atap.google.com/ara/), and other that you can see here (https://phonebloks.com/development) are not ready yet.
And G5 and moto Z are not modular as I expect it to be.
So I'll stick to my S4, with it's removable SD and battery, which are things I won't surrender for any flagship (and again, the G5 might have this, but it's not really something I would trade my S4 for, as it is pretty poor for a flagship, from reviews).
My second current is privacy and security. Back in the days I was really in touch with ROM/App news, I tried to get more control over my phone and tested a lot of solutions but I came to the following conclusions:
-I don't want to buy one of those silentwhispers or zenith/copperhead/whatever phones that you can't install anything on, I am careful choosing my apps, and sometimes, you can need to install the app of a shop or a friend, and you won't have much to fear from these (or you have, but I mean, sometimes you have to be flexible, so even being careful using approved app and checking permissions and so on, you have to be able to do it).
-You can't depend on stock roms which contains hardware and software bugs that never get corrected (Samsung and its SD card reading problems that drain battery forever; security flaws that took many android editions to be corrected when they should be corrected even in the current one, instead of changing only latest version to force you to change hardware if you feel concerned...).
So you have to go for alternate projects. AOSP, Cyanogen or Lineage, AOKP, you name it. Some would say now CM is not trustful anymore, I'll let it to expectation.
-App control apps are usually not holding their promises. Even with root and apps for rooted deviced, Things that say they will prevent the huge pain in the ass of those damn apps that wake up when not asked for miserably fails, antiviruses from great companies that say they will shut down apps display animations mimicking them doing it, but you can see in the task manager the apps are well alive (and you still have to get into the interface to force close them one by one), firewalls may work (it was my only not disappointing experience) but they take time to set up and usually you have to pay for that granularity that make things usable on a day to day basis; and I am not sure anyway that google and so on have no means of circumventing this because of integrated "pathways"; things that control permissions are pain to use and break applications most of the time (and while I don't want something like Gmaps to read my external storage, I need the function to move, and I don't know of real alternatives), and attempts to get some advanced software to have functions on board instead of communications/processing within the cloud don't impair the app capacity to store data to transmit it to its masters once you use internet.
-I only sticks to Gapps because I can't find alternative that are good enough but I am pissed of by the data mining that you can't opt out, and i'm not from the tinfoil hat brigade out there, but I think that gives too much power to people that might become ill intended (or whose commercial practices end up including data they should not have access to, think insurance and so on), or that might lose data to ill intended persons like hackers (think Yahoo and so on).
I was tempted by a project like Replicant, but it doesn't support my device and building it is out of my reach, I have no experience in rom modding or programming, so while I can code a little, the process seems too complex for me not breaking my device (and even if something doesn't go wrong, i will still have to code some alternate firmware and that's clearly beyond my Java level without spending it enough time for my device to break from old age)
So, good fellows of XDA, what are your thoughts?
-I never tested the xposed framework and xprivacy, but is it really working (considering what I said about app permission management)?
-Is there other apps in this framework or independent from it which would make me able to reach or approach my goal of having better control on my device? (especially for automatic wake up apps, permissions and firewall. heard of lighting wall but not sure it is the best I could find)
-What are good alternatives to Google apps (especially for maps, translation, vocal commands)?
-What are the other ROM projects oriented toward privacy that I would have missed and that might be compatible with S4? Or at least, a rom including some security, privacy features, and good patches (I know CM had stagefright corrected... not sure about others).
-What can be an alternative for S4 that have removable battery and additional storage (and RAM/camera and screen at S4 level, not expecting much more), can receive custom roms and may be compatible to such projects?
-What would be your advices?
Final note: I am not in the idea of having a "secret agent phone" with unsoldered mic and camera and so on, I want something practical, but I am fed up with the fact that I can't control what apps are doing, which is abnormal in my view. If I buy a game or utility, I want it to play/work with, not stealing my data not related to the game (it is ok to measure players/workers performance, not to look at what they read, browse on the net, listen and so on, or even more serious, reading their messages and collecting these!). I even wondered if programming a system alternative to android would be a solution, but let's say it, I have not the time, ressource and knowledge for it (even if It would end making me a hero for some people out there), and the third is the most lacking (as stated above, I can't even start to build something a little special on my phone).
Thanks a lot for your help
So I've been using my phone a few weeks now. The first handset I exchanged as it had a stuck pixel near the centre of the screen. The replacement was ok, the screen isn't perfect, but it's definitely acceptable.
I feel really split on the phone. On the one hand, I really like the hardware. The phone is well constructed, feels solid, no glass back. A headphone jack is a big plus. The camera is fine for the price and more. Also, I do like many aspects of EMUI as it utilizes similar customizations to LG.
However, the phone is starting to annoy me on a regular basis. Most notably issues with notifications, widgets and Bluetooth. All things that appear to dog Huawei/Honor phones to one degree or another. Thing is I rely on those three day in, day out.
I'm not fussed about gaming ability or adding filters to photos. I just want the (Android) basics done right. Not too much to ask is it.
The question is how long do I wait to see if they sort any of these issues. Sure, I could email or Facebook message them, but I'm certain the reply will involve clearing the cache, resetting the phone etc. If I send it in for 'repair' I doubt it would come back any different.
As firmware updates appear to be a lower priority than many OEMs I'm not hopeful. As the phone has been out a few months now in a number of territories I would have expected some dedicated ROM development by now. Perhaps that was a little optimistic.
Rooting looks like a necessity in the short term. Just to see if I can fix the notifications and widgets.
Longer term, well due to my lack of faith I'm going to keep an eye on the market. Last year I tried both the G6 and the 5T. The former was returned because the screen was uneven, with a dark patch in the middle. Also, I just didn't like it enough. The 5T, while perfect in many ways, gave me headaches. Whether that was a PWM or OLED thing I couldn't say. I don't suffer using PWM laptop screens, so it I guess it was the vibrancy or something else. Anyway, OLED screens are off my list. Shame as I really like using my Samsung Tab A which is a standard LED and would buy a Samsung phone if they hadn't had all switched screen tech now.
I kinda hope I can find solutions to the phone's issues. Simply because I don't think I'll find a better 'bang for my buck'. Just a question on how long I'm prepared to give it.
So, what exactly are your issues with notifications, widgets, and bluetooth?
I guess he is saying about battery consumption notification coming if any apps uses too much battery. That is problem of Android Oreo. Not the fone
freeza said:
So, what exactly are your issues with notifications, widgets, and bluetooth?
Click to expand...
Click to collapse
I leapt on this thread previously, so I've outlined the issues previously. However, I'll provide more detail here.
Notifications - Initially a proportion of notifications were not coming through. This appeared to be sorted by taking the apps in question out of automatic control. However, clearly some notifications get delayed, This is most noticeable when the phone has entered the 'doze' zone as I like to call it. If the phone is left idle for a long period, then little or no app notifications will appear. So you'll find first thing in the morning a bunch of stuff coming through when you start using the phone.
Then theres's the sounds, I've found unless the app has a specific option to select the notification sound, you'll just get the phone's default one i.e. Whatever you've chosen. This is a problem with things such as Sky or BBC Breaking News alerts. Both apps have dedicated sound alerts, neither provide the ability to choose. So this means it's impossible to audibly tell what an alert is, unless you can specify the alert sound in-app. A nuisance when you are busy or out and about.
I have tried to resolve this by installing the app NotifiCon. The app provides notification sound customisation on an app by app basis. While it initially appeared to work, there was a problem. While it was fine when the phone was unlocked and being used, the selected alert would be heard. When locked, only the phone's default sound would play. That is until you unlock the phone, then you'd get the one you specified in the app! Not quite what you'd want. I do need to get back to the dev to report my findings. He might be able to resolve it. However, I should have to be seeking third-party solutions to a very basic function.
Widgets - EMUI based phones appear to have a real issue with scrollable widgets. In my checking on the net, I've read countless reports on XDA, other forums and Facebook. Again, I've found my news apps to be the worst affected. Widgets either don't function or get stuck. The only workaround is to use Nova launcher and flip the phone into landscape which supposedly indirectly forces them to update. Even that is somewhat hit or miss. I feel sorry for those that rely on a calendar and other widgets that provide time-sensitive functions. Once again, this is basic functionality.
Bluetooth - I stream a good couple of hours a day. I use Android music server software Muzecast and listen to a number of podcasts. So I want Bluetooth to be a smooth as possible. Alas, I've found, like the OP in the thread I mentioned above, there's something not right with View 10. Speakers will randomly lose the ability to play/pause and, if the speaker supports it, skip tracks etc. Note - volume control isn't affected. From my experience, I cannot pinpoint what causes this. Again, this might not be too much of a bind if your speaker is next to you on the desk. However, I can see this would be a huge problem with headphones or in-car.
The second problem, I've noticed a CD skip like sound affecting playback. It's not frequent but you will spot it. Also, the sound can get garbled for a second, this is quite jarring when it happens.
Finally, the connection is hit and miss. My main go-to portable speaker has trouble hooking up with the phone. Often it will mean toggling Bluetooth off and on in the settings. This contrasts with my soundbar which works first time, every time. However, this creates another issue. If I'm playing music on my portable speaker and the phone is in range of the soundbar, it automatically switches to the later! Umm. . . That's surely not right, since there's no setting to prioritize which device playback should be through. It was so frustrating that I unpaired the soundbar and if I want to listen with it I use an old tablet instead.
So there you go. I'm certain these are in the main cross-device issues which are down to EMUI. The specific Bluetooth problems may be a quirk of the View 10, but for the rest, you can find plenty of evidence across the web. Huawei appears to be paying lip service or just ignoring them while quickly bringing the next handset to market. Disappointing.
Edit:
ben cherian said:
I guess he is saying about battery consumption notification coming if any apps uses too much battery. That is problem of Android Oreo. Not the fone
Click to expand...
Click to collapse
No, I'm not, as you'll see from above.
Do one thing. Go to Settings-> Battery -> Launch and select the apps manually that you require for notification. Monitor and provide the results to us.
tomtapatalk84 said:
Do one thing. Go to Settings-> Battery -> Launch and select the apps manually that you require for notification. Monitor and provide the results to us.
Click to expand...
Click to collapse
Was the first thing I did. Solved a lack of notifications but has zero effect on the delayed.
While I was checking on the status of the exchanged phone with my retailer (John Lewis in the UK), they let me know I actually had a 35 day return window if I wasn't happy. Something I wasn't aware of.
So after having a long conversation with one of their tech guys (who actually knew his stuff!), I did some further research.. Now I'm even more certain that these are EMUI problems across the board.
Indeed, if I'd spent top dollar on a flagship Huawei unit I'd be extremely annoyed. but TBH I'm just disappointed. Decent hardware and tons of potential hobbled by over zealous battery/power management and some suspect wireless chips.
Having read today about Huawei removing bootloader unlocking for new devices, just confirms I've made the right decision in returning the View 10. Seems like they won't fix problems and in the future they won't let you fix them yourselves. That's a very poor move.
Best of luck to those sticking with their brands.