S4 Not Detecting PC Connection - Verizon Samsung Galaxy S 4

Ok, so I found a few older threads on this, but no tips in them seem to work in my case. I can't seem to get my S4 to see the PC/USB connection and prompt to select Media Device or the like. The USB icon never even appears in the notification bar. The PC recognizes connection (USB tone sounds) and shows device ready to use, but phone never gives the option. Doesn't seem to matter if USB Debugging is checked or not, or anything else that I can find so far. Here's the things I can generally eliminate:
2 different USB cables worked on wife's S4 on two different PCs. Neither cable or PC worked with my S4
Tried reinstalling Samsung USB drivers just to be sure
Cold booted phone
Tried unchecking and re-checking USB debugging (also tried with it unchecked)
So when we take in working fine on wife's S4, I'd generally guess that we can eliminate cable and PC from the potential problem list. Phone is currently on stock rom, but rooted. Outside of that and freezing VZ Support, Knox, and VZ Tones, no other modifications to the OS. At this point, I'm pretty stumped. Any suggestions on other steps to try?

The problem is your USB settings in the hidden dialers. Look for tutorials on how to enable them, and once found, type *#0808#, and a list of usb otions will come up. Pick any with MTP and they'll work again.

Worked perfect. Thanks muchly!
aidankiller4 said:
The problem is your USB settings in the hidden dialers. Look for tutorials on how to enable them, and once found, type *#0808#, and a list of usb otions will come up. Pick any with MTP and they'll work again.
Click to expand...
Click to collapse

Not to threadjack, but...
On a related issue, win update tried to update my samsung ADP, etc drivers and failed. Ever since, I cannot connect to the PC. The PC doesn't even notice that the phone is connected. I tried the above fix to no avail (it is set to MTP) I uninstalled and reinstalled kies, tried troubleshooting the usb connection, ect...
Please help.

Im_Gumby said:
On a related issue, win update tried to update my samsung ADP, etc drivers and failed. Ever since, I cannot connect to the PC. The PC doesn't even notice that the phone is connected. I tried the above fix to no avail (it is set to MTP) I uninstalled and reinstalled kies, tried troubleshooting the usb connection, ect...
Please help.
Click to expand...
Click to collapse
Try installing/reinstalling Kies, it comes bundled with all the samsung drivers you'll need

Tried that. Twice. To no avail.
But it is no longer a problem. I installed eclipse rom and it now works again.
Who knows what went wrong...

And now it's not working again. Reinstalled (dirty) the ROM without any change. Thoughts?

Related

Driver issues new laptop

So I just got a ASUS ux31, i plugged my i777 in and the install process went poorly (as you can deduce from the title). Whenever I plug in my device to this laptop it begins to charge, but gave me no option to connect data via usb (as it does on the android device when you plug it into a PC with proper drivers).
So after some reboots etc, I tried installing the driver from the thread in XDA relating to the drivers for this device.
http://forum.xda-developers.com/showpost.php?p=24852060&postcount=154
After installing, i rebooted, still no connectivity options on my device once connected via usb.
Checked the device manager for USB device drivers already in existance to delete/reinstall, no dice. Nothing listed is samsung related.
I'm pretty lost, at this point I plug in, the device charges, but no option to connect or do anything else.
Another pertinent detail I suppose would be that I'm running the unnamed ROM.
I'm totally stumped....
Check your program manager (Control Panel -> Uninstall a program on Windows 7) for "SAMSUNG USB Driver for Mobile Phones" application. If it's there, uninstall, reboot computer, then try reinstalling and rebooting computer again. Also make sure USB debugging isn't enabled on your phone under Settings -> Developer options.
If these things don't work they'll at least let us rule out any user error. No offense
EDIT: One more thing, make sure you have uninstalled any version of Kies, Kies Mini, etc. you may have previously installed, before you reboot and reinstall the drivers.
Ha no offense taken from the user error comment at all, I have a software/hardware engineering degree but there is always new stuff to learn.
I did have the debugging enabled (i dev in my free time) but it never effected connecting. So . . .
unplugged all connections
disabled debugging
uninstalled driver
rebooted
reinstalled driver
connected device via USB
still just charging
I had an idea though... this UX31 does have a feature called sleep-n-charge(allows laptop to be closed and still charge usb devices plugged into it). I did a clean windows7 install to dismiss the bloatware, but i DID reinstall this sleep-n-charge feature. I'm about to try removing this and see how it handles the i777 after that...
any other thoughts?
EDIT: No kies has ever been on this pc. HATE KIES. LOL
Google this...Samsung USB Driver for Mobile Phones v1.4.8.0 I also have an ASUS. This worked for me. Hope this takes care of your problems.
I honestly couldnt find a download for that driver anywhere. all the uploads were removed due to policy breaches or something. are you working with the ultrabook line? because most of the hardware is rather different than other models.
I did see a realtek USB driver, which i thought might have been causing some kind of issue ( no clue if it was even the 'driver' for this usb port... i doubt it ). Anyway I removed it, rebooted, installed latest samsung driver (v1.5.4.0), rebooted. NOTHING. Still just sits and charges...
Completely lost. This is killing me because something i did is KILLING my battery life, i need to charge it constantly all day and I really wanted to go to CM9 ngihtlies.
I guess i shuld just bluetooth xfer the files... but i'm pretty butt hurt that i cant use a usb...
I happen to have it, but it's too big to upload to my post, ~22 mb. PM me with an e-mail?
just to follow up something is wrong with my ROM. not sure what happened.
thak you for all your help though =)

[Q] [Solved?] No PC Detection on AOKP ROMs

Ok so I was previously running Hydr0g3n ICS ROM an older version and I had mount problems where only internal sd would mount, but it mounted at least. Occasionally I'd have to reboot my laptop because of no detection but that'd fix it.
Fast forward to a couple of days ago and I installed Resurrection Remix 04/05 but got really weird issues when connecting to my laptop e.g. installing device drivers, failing, usb sounds coming and going, device being recognised then disappearing again. Eventually no response. I reflashed, fully wiped, everything, experimented with drivers. Then plugged it into a mates (newer) laptop and it worked?
Back to mine, didn't work, installed Hydr0g3n ICS 05/05 which ran a lot smoother but still same issues, I repeated the steps above and even after device drivers actually successfully installed, it'd work and then next day no response or detection when plugging in USB. Since then I've gone through the drivers route again, trying all sorts of windows fixes, it still works fine when plugged into a newer laptop.
So after all my research etc I've realised that it seems to be some sort of power issue with the phone/ROM, perhaps the newer laptops have more USB hubs which aren't shared between many devices and so it works but mine is very intermittent if not non-existent. Oh, all other USB devices work, flash drives, external hard drives, I have never had any issues with any USB devices. Just this.
Also, I've tried toggling USB Debugging, and MTP UMS PTP, nothing. Read something about fast charge but have no notification that it's enabled on boot and no option to disable it in Kernel tweaks since I'm not on a supported kernel.
Hydr0g3n ICS ROM 2012 05 05 SGS2
3.0.29 Siyah v3.1.2
Any help would be much appreciated.
UPDATE:
I ordered a powered USB hub off eBay, it arrived today and did not work with the phone.
UPDATE 2:
So I recently stole my dads TouchPad and installed AOKP on it, my laptop detected it absolutely fine in MTP mode.
It uses the same cable so I figured, why not?
I plugged it in and hey presto, it popped up -_-
It's so strange the stock cable works on everyone elses laptops but mine, I don't know if it'll still work tomorrow though, I suppose if I don't re-comment then it still is working.
Bump?
FatPhysicsBoy said:
Ok so I was previously running Hydr0g3n ICS ROM an older version and I had mount problems where only internal sd would mount, but it mounted at least. Occasionally I'd have to reboot my laptop because of no detection but that'd fix it.
Fast forward to a couple of days ago and I installed Resurrection Remix 04/05 but got really weird issues when connecting to my laptop e.g. installing device drivers, failing, usb sounds coming and going, device being recognised then disappearing again. Eventually no response. I reflashed, fully wiped, everything, experimented with drivers. Then plugged it into a mates (newer) laptop and it worked?
Back to mine, didn't work, installed Hydr0g3n ICS 05/05 which ran a lot smoother but still same issues, I repeated the steps above and even after device drivers actually successfully installed, it'd work and then next day no response or detection when plugging in USB. Since then I've gone through the drivers route again, trying all sorts of windows fixes, it still works fine when plugged into a newer laptop.
So after all my research etc I've realised that it seems to be some sort of power issue with the phone/ROM, perhaps the newer laptops have more USB hubs which aren't shared between many devices and so it works but mine is very intermittent if not non-existent. Oh, all other USB devices work, flash drives, external hard drives, I have never had any issues with any USB devices. Just this.
Also, I've tried toggling USB Debugging, and MTP UMS PTP, nothing. Read something about fast charge but have no notification that it's enabled on boot and no option to disable it in Kernel tweaks since I'm not on a supported kernel.
Hydr0g3n ICS ROM 2012 05 05 SGS2
3.0.29 Siyah v3.1.2
Any help would be much appreciated.
Click to expand...
Click to collapse
just try 2 flash the latest siyah kernel and check
On Windows 7, after several USB connect-disconnect, I would experience Windows not responding to connection any more on that very USB port.
I usually have adb server running in background, so "Safely remove" feature is blocked, and I would simply remove after file operations are over.
I made a .bat file on desktop, that simply performs "adb kill-server", so that I can safely remove it, and have not experienced this problem since then.
Sun90 said:
just try 2 flash the latest siyah kernel and check
Click to expand...
Click to collapse
I've tried all of the kernels, Siyah, Thoravukk, NEAK, and multiple versions of Siyah too, including the latest one.
Also my powered USB hub arrived today and it did not remedy the issue.
mirbeksm said:
On Windows 7, after several USB connect-disconnect, I would experience Windows not responding to connection any more on that very USB port.
I usually have adb server running in background, so "Safely remove" feature is blocked, and I would simply remove after file operations are over.
I made a .bat file on desktop, that simply performs "adb kill-server", so that I can safely remove it, and have not experienced this problem since then.
Click to expand...
Click to collapse
Could you perhaps explain this a little more to me?
I plug it in and literally it charges but absolutely nothing else happens. Anything else works in the same port, just not the phone for some reason.
USB problems basics .
USB port should be mainboard port .
Usb Port on phone multiple USB problem posts say clean port .
Kies or Samsung USB drivers should be installed with Kies not running .
USB cable try Samsung cable or another .
Try USB debugging off and or on .
jje
JJEgan said:
USB problems basics .
USB port should be mainboard port .
Usb Port on phone multiple USB problem posts say clean port .
Kies or Samsung USB drivers should be installed with Kies not running .
USB cable try Samsung cable or another .
Try USB debugging off and or on .
jje
Click to expand...
Click to collapse
1) Yes they are all mainboard ports - No response.
2) Have cleaned USB ports on mainboard many times. This seems irrelevant too since all other devices are recognized.
3) Have also experimented with combinations of this. (All combinations) Nothing.
4) I have only tried the Samsung cable since it's all I have, and it works on all of my friends laptops.
Also, I plug it in, and it draws power (aka it charges) but nothing else. Not even a windows 'bong'. Even with the powered USB hub, it still only charges.
However the minute I plug it into a friends laptop it seems to work just fine.
@ op
goto device manager and uninstall the android devices you see there with the option "delete device drivers completely" and make a reboot.
now install the usb drivers and plug in the device.
FatPhysicsBoy said:
1) Yes they are all mainboard ports - No response.
2) Have cleaned USB ports on mainboard many times. This seems irrelevant too since all other devices are recognized.
3) Have also experimented with combinations of this. (All combinations) Nothing.
4) I have only tried the Samsung cable since it's all I have, and it works on all of my friends laptops.
Also, I plug it in, and it draws power (aka it charges) but nothing else. Not even a windows 'bong'. Even with the powered USB hub, it still only charges.
However the minute I plug it into a friends laptop it seems to work just fine.
Click to expand...
Click to collapse
This last point tells me there are possibly some registry settings on your computer that are keeping the drivers from loading properly.
I've never had to do this, so I don't know what to look for EXACTLY, but you may need to get a registry cleaner and try to eradicate all traces of Kies and Samsung drivers from your computer, then re-install either Kies (to get the drivers) or the stand-alone USB drivers.
I remember reading another post some time back about some other guy who actually totally re-installed Windows... which is a bit like using explosives to kill a mosquito, if you ask me.
However, try bala_gamer's suggestion first. That may be all that is needed.
FatPhysicsBoy said:
1)
2) Have cleaned USB ports on mainboard many times. This seems irrelevant too since all other devices are recognized.
NO its the phone USB port .
Agree that if all fails try reinstall of Kies and drivers after a delete .
Delete registry kies .
[HKEY_CURRENT_USER\Software\Samsung]
[HKEY_LOCAL_MACHINE\SOFTWARE\SAMSUNG]
jje
Click to expand...
Click to collapse
bala_gamer said:
@ op
goto device manager and uninstall the android devices you see there with the option "delete device drivers completely" and make a reboot.
now install the usb drivers and plug in the device.
Click to expand...
Click to collapse
So believe it or not I didn't actually go into detail in the op! But a few more things to note are that the device does not show up in device manager at all. Even with shadow device detection enabled. I have used all manner of driver software available to clear out all old usb drivers/any drivers which may be conflicting etc. I have also removed and reinstalled the usb host controllers and root hubs many times
ctomgee said:
This last point tells me there are possibly some registry settings on your computer that are keeping the drivers from loading properly.
I've never had to do this, so I don't know what to look for EXACTLY, but you may need to get a registry cleaner and try to eradicate all traces of Kies and Samsung drivers from your computer, then re-install either Kies (to get the drivers) or the stand-alone USB drivers.
I remember reading another post some time back about some other guy who actually totally re-installed Windows... which is a bit like using explosives to kill a mosquito, if you ask me.
However, try bala_gamer's suggestion first. That may be all that is needed.
Click to expand...
Click to collapse
Yes, indeed I also believed it to be some sort of registry problem, I have also used tune up utlities, registry mechanic and ccleaner (I think thats all there was!) and run registry scans/cleans/fixes/defrags. To no avail. I was actually considering reinstalling windows or something.
JJEgan said:
FatPhysicsBoy said:
1)
2) Have cleaned USB ports on mainboard many times. This seems irrelevant too since all other devices are recognized.
NO its the phone USB port .
Agree that if all fails try reinstall of Kies and drivers after a delete .
Delete registry kies .
[HKEY_CURRENT_USER\Software\Samsung]
[HKEY_LOCAL_MACHINE\SOFTWARE\SAMSUNG]
jje
Click to expand...
Click to collapse
Yes, my bad, I have also cleaned that too. Also I didn't think it could be that since it seems to work on everyone elses laptop.
Just deleted those registry entries, rebooted. Nothing. Deleted a few more from old software which seemed to still be floating around, rebooted. Nothing.
:'(
Click to expand...
Click to collapse
I had the same problem with AOKP ROMs
I had the same problem with AOKP ROMs and then I installed MIUI and it worked again, I guess you can try any other ROM (not AOKP) and check if it solves your problem.
So I recently stole my dads TouchPad and installed AOKP on it, my laptop detected it absolutely fine in MTP mode.
It uses the same cable so I figured, why not?
I plugged it in and hey presto, it popped up -_-
It's so strange the stock cable works on everyone elses laptops but mine, I don't know if it'll still work tomorrow though, I suppose if I don't re-comment then it still is working.

[Q] USB issue

I have a rooted stock ICS SGS2. Since a couple of weeks my USB connection on my laptop isn't working anymore. When I connect the SGS2 to USB, nothing happens on the phone and nothing happens on the laptop.
No "unknown device", no "USB connection" beep, no USB connection on the phone.
I tried a differtent cable, didnt work. I tried on another PC, didnt work.
I change developer USB-settings (USB error check) but didnt work.
I searched a lot, but couldn't find any solution. Can anyone please help me?
P.S. Running on Windows 7 64x Professional
edwindejong said:
I have a rooted stock ICS SGS2. Since a couple of weeks my USB connection on my laptop isn't working anymore. When I connect the SGS2 to USB, nothing happens on the phone and nothing happens on the laptop.
No "unknown device", no "USB connection" beep, no USB connection on the phone.
I tried a differtent cable, didnt work. I tried on another PC, didnt work.
I change developer USB-settings (USB error check) but didnt work.
I searched a lot, but couldn't find any solution. Can anyone please help me?
P.S. Running on Windows 7 64x Professional
Click to expand...
Click to collapse
does your phone charge when conneted to the computer, you do not need drivers for that. If it does not try cleaning the usb port on your phone, there maybe dust or something stopping the cable from making ful contact.
Hi,
I had a similar problem ,
1-first try to check in parmater section -> stockage if usb debugging is on
2-Second try to reinstall kies for drivers
3-> change cable or clean your usb port with a toothbruch (slightely hhhh)
4-> if nothing of these solutions works and you get an unknow device also with odin that means youre usb port is broken, it simple to change and dont cost a lot (170 MAD for me ).
There are other threads that spoke about the same problem.Hope it works
My phone charges when connected. I also tried re-installing Kies and cleaned the phone port. Nothing helped
As mentioned before, i tried lots of USB ports, also other PC's and other cables. Still not working.
Any clue?
If you've tried 'everything', then it's a hardware issue. Unroot it, reset the flash counter, send it in for warranty service.

[Q] Mouting issues (MTP)

Hi guys!
I have a rooted international Galaxy S3 (i9300) phone with a custom rom: UltimaRom (version 8.x), and using XXELLA kernel (?) and XXELLA Modem version.
Since a while, I'm trying to manage the files in it (phone memory or sd card) from my computer, simply by using an USB cable (the one given with the phone or even other cables, it doesn't matter) and the standard MTP protocol, which is used by Google since Android 3.0. And, whatever I try to do, Windows doesn't seem to notice anything. In my device manager, nothing appears. Nothing either in the "My Computer" window, it just doesn't "exist". No reaction at all from Windows. The Phone's charging, but this is all it is.
And I have the same problem using another computer (like my own laptop, or my brother's one). All computers are running Windows 8 x64 Pro.
I tried to install, re install, delete, etc. all the phone drivers I have on this computer, tried to install Samsung Kies, tried some "mounting" apps on the Play Store, nothing's working.
What should I do to make it work?
Thanks a lot!
Might be stating the obvious but is your phone set at usb debugging? I have the same issue from time to time but when I unplug and plug back it fixes itself.
Hope you get your stuff fixed soon.
Sent from my GT-I9300 using xda app-developers app
Thanks for your response.
Yes, USB Debugging is enabled.
Jiraiya-08 said:
Hi guys!
I have a rooted international Galaxy S3 (i9300) phone with a custom rom: UltimaRom (version 8.x), and using XXELLA kernel (?) and XXELLA Modem version.
Since a while, I'm trying to manage the files in it (phone memory or sd card) from my computer, simply by using an USB cable (the one given with the phone or even other cables, it doesn't matter) and the standard MTP protocol, which is used by Google since Android 3.0. And, whatever I try to do, Windows doesn't seem to notice anything. In my device manager, nothing appears. Nothing either in the "My Computer" window, it just doesn't "exist". No reaction at all from Windows. The Phone's charging, but this is all it is.
And I have the same problem using another computer (like my own laptop, or my brother's one). All computers are running Windows 8 x64 Pro.
I tried to install, re install, delete, etc. all the phone drivers I have on this computer, tried to install Samsung Kies, tried some "mounting" apps on the Play Store, nothing's working.
What should I do to make it work?
Thanks a lot!
Click to expand...
Click to collapse
That's odd.. I use Ultima ROM and have updated to 8.1.1. I just checked just to make sure (my last update was done OTA) and yeah, computer recognized phone right away.. heard a little computer sound and everything. I am also running Windows 8
The base changed in v8. If you haven't done a fac reset since then you should try that.
Ok I just tried to make a factory reset, nothing changes...
Oh, and if that can help: when the phone's booting, Windows says "Unrecognized device". When it's booted up, it disapears.
Anyone ?
Drivers...
I used these drivers.
It worked for me...
http://forum.xda-developers.com/showthread.php?t=1564104
Work for me too! THX
Thanks for your help !
Unfortunately it didn't work for me.... :/
Any other ideas ?
Sorry to keep rising this thread but this issue is really annoying... :/
Up
I still have the same problem. No other ideas please ?
? :/
Does Easy UMS work?
Can you connect via adb?
Does Odin recognize the phone?
If no to all of the above, try a different cable / port
Glebun said:
Does Easy UMS work?
Can you connect via adb?
Does Odin recognize the phone?
If no to all of the above, try a different cable / port
Click to expand...
Click to collapse
Thank you for your response !
- Easy UMS doesn't seem to work, even if the app doesn't show any error on the phone
- How do I connect via ADB ? I tried to connect the phone while it is in Download Mode, nothing appears on Windows or Odin
- As I said, in Download Mode, Odin doesn't seems to recognize anything...
And of course, I already tried to change the cable, the USB port, or even the computer i'm connecting the phone to...
Thanks again for your help
Starting to sound like a damaged micro USB port on the phone possibly, or a driver's problem
Oh, and there's a thing: when I reboot the phone, while the Samsung logo appears on the screen with the short jingle, the PC makes 3 or 4 times a sound like something has been plugged, and showes a "Unrecognized device" warning window. When the boot is finished, and the rom is loaded, everything just disappears and no sound is any longer made by the PC.
Also, please note that when I connect the phone to the PC (using the same PC, cable and USB port of course), the phone charges up just like before, without any problem.
have you tried the old drivers?
search Google for " Samsung USB drivers 1.4.6.0 "
disconnect your computer from the internet
Install the drivers.
don't reconnect to the internet.
connect your phone and let windows find the drivers

Not connected by USB

Hi all,
So I have searched the forums and used to google to a solution but to no avail.
When I plug my new s4 into my laptop it recognises the device but doesnt not come up on windows explorer. The phone also does not give me the option to change from camera mode to usb mode etc like my nexus does.
I have installed all the latest drivers and even tried kies 2.0 which says it is not compatible with this device.
The s4 rootkit detects the phone and allows me to make a backup so the connection is there.
I think it may have been a setting I changed when I was unlocking the phone by going into the debug menu?
I have also tried toggling usb debug etc from developer mode. I have restarted the phone several times and my laptop and tried it on different laptops so I am sure it is an issue with the phone settings.
Thanks to all in advance.
Running windows 7 and s4 on 4.2.2
I found a solution for anyone who has a similiar problem.
One the phone pad type *#7284#
go to qualcomm options and mine was a weird selection. I changed it to MTP and ADB and it works fine now
This is just a suggestion, samsung drivers and keis do not get along very well, disable keis and try again, it will show up.

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