Hi all i have posted this in the omate forum as i believe the 2 watches to be very similar if not technically identical and was wondering how others have found the call quality of there watch. I received my iconbit callisto today and i am more than impressed with everything about it apart from the mic during calls it sounds like i am underwater when calling using the watch mic with some strange background interference noises, i can hear the caller perfectly through the strap speaker but they say my end sounds strange, calling using a bluetooth headset is clear though.
Anyone else have experienced this or know a fix? I have heared there is a patch available ensec i think its called, anyone know if the patch helps with the mic?
Im amazed with the performance of the watch its just a shame about the watch mic
Sent from my GT-N5100 using xda app-developers app
EnSec does not fix the mic issue however it is very unwise to use your Callisto without the patch. There is also no fix for the mic issue at this time.
b4d5h0t said:
Hi all i have posted this in the omate forum as i believe the 2 watches to be very similar if not technically identical and was wondering how others have found the call quality of there watch. I received my iconbit callisto today and i am more than impressed with everything about it apart from the mic during calls it sounds like i am underwater when calling using the watch mic with some strange background interference noises, i can hear the caller perfectly through the strap speaker but they say my end sounds strange, calling using a bluetooth headset is clear though.
Anyone else have experienced this or know a fix? I have heared there is a patch available ensec i think its called, anyone know if the patch helps with the mic?
Im amazed with the performance of the watch its just a shame about the watch mic
Sent from my GT-N5100 using xda app-developers app
Click to expand...
Click to collapse
I have too this problem with my watch Omate TrueSmart, I hope that it will fix.
Arie.
I wish we could figure out what is the cause of some TrueSmart watches, but not all of them, having the noisy mic issue.
If the same watch models running the same firmware are behaving differently as regards the sound quality of the mic, it seems to me that the difference must be in how they were assembled ? If so, it might be correctable.
Sent from my Nexus 5 using Tapatalk
Thanks for the replys, i have seen your youtube tutorial Loki for rooting and applying the ensec patch and i will be having a go at that very soon, as for the watch mic i have tested it using the voice recorder and also sending voice via whatsapp and the mic works fine its only during a call it becomes slightly unclear with strange background noises yet when speaking through a bluetooth headset during a call its perfect. i am going to try it through viber and skype through wifi and 3g then again with another sim card to see if i can work out whats going on, such a small annoying problem on a great device.
I really hope it is a firmware/software issue so it can maybe be rectified but it might be just interference from the cell radio messing with the mic
Is this a common fault with all of these smartwatches? or only some and maybe we could find out if its effecting both the European and US versions as dont we both run on a slightly different cell radio frequency
Im in the UK using a giffgaff sim which runs on the o2 network.
Sent from my GT-N5100 using xda app-developers app
Got mine yesterday but
I cant use it as a phone without a BT head set, Call quality is horrible on the other end. Hope they have a fix soon
master reset
This might be a dumb questions for some but I can not figure out how to do a master reset on my Omate.
Any help please
Related
What's up with that? Even with headphones plugged in the notification sounds go through the external speaker?
Silliness.
Buuuuuuump no one?
Sent from my Nexus 7 using Tapatalk 2
I would like to know the answer to this as well, my previous HTC when headphones are plugged in all sounds including notifications went through them, yet the S3 sends notifications to the external speaker, surely this is a bug?
It's absurd and not the only Samsung phone that does it. The thing that strikes me as odd is there aren't many people that seem to care about it. Google searches hardly brings up **** and this thread has gotten like 60 views but 1 response...which is you with the same question.
My Galaxy Nexus didn't have this problem. Annoying as fuc-
i'm guessing most people put their phones to silent while listening to music. that's what i do.
SexyIceCream said:
i'm guessing most people put their phones to silent while listening to music. that's what i do.
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Click to collapse
That's ok, but when your phone is in your pocket how do you know if you have a text/email unless you put it on vibrate?
On the top screen of your phone you will see a small i which stands for notification, i dont know whats it called but the settings menu on top of your phone drag it down and click notifications then the letter i will disappear now all notifications will alert you normally via sound like call and texts.
Sent from my GT-I9300 using xda app-developers app
boohoo2u said:
That's ok, but when your phone is in your pocket how do you know if you have a text/email unless you put it on vibrate?
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Click to collapse
oops i meant i put it to vibrate. however if u do this there will be a slight pause in the music when a notification comes in(i think it only applies to certain functions like sms. whatsapp nofs dont pause my music)
I can't believe no one cares about this... I still want to hear my notifications over my headphones... Work email, personal email, specific ringtones for individual calls and texts... the list goes on. I've owned Mostly HTC, but even my Palm Pre and older Sanyo phones were smart enough to mute the external speaker when connecting headphones.
Bizarre.
I don't know if this has been explained prior to my response. Notifications work fine over blue tooth.
ukiddinmeright said:
I don't know if this has been explained prior to my response. Notifications work fine over blue tooth.
Click to expand...
Click to collapse
+1
Sent from my GT-I9300 using xda premium
The issue was never Bluetooth. The problem is, you can have you headphones plugged in while sitting in the library, and if you get a notification, it will blast the entire room. Similarly, if you are in your car, the notifications don't make it to your aux port, and also, if you use the aux port, Bluetooth will not play the audio simultaneously. That's crap. On CM-based ROMs this works just fine. Definitely not a hardware issue. Sure sucks for people who use hands free kits in their cars
Same issue here with the external speaker not being muted when earphones plugged in, and unlike previous comments, issue persists when using bluetooth. Currently using Omega v32.1.
This problem affects my Galaxy Note 2 as well. Wow. How does no one else care about this? I don't understand why people would put their phone on silent just because they are listening to music. CM10 sort of fixed this issue on my GS3, but I can't use that on the gn2 because of all the custom stylus integration.
It's definitely an android thing and I can't believe that in almost 2 years since it's been logged, no traction appears to have been made.
Did a quick search through the developer forums to see if anyone has made a mod, but couldn't find anything. Does anyone know, if one the many talented developers on XDA, have done anything here?
EDIT: Turns out there is an app already out there to solve this, but interesting that it's not standard in the OS.
ruskin0611 said:
It's definitely an android thing and I can't believe that in almost 2 years since it's been logged, no traction appears to have been made.
Did a quick search through the developer forums to see if anyone has made a mod, but couldn't find anything. Does anyone know, if one the many talented developers on XDA, have done anything here?
EDIT: Turns out there is an app already out there to solve this, but interesting that it's not standard in the OS.
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Click to collapse
SoundAbout barely works, FYI. I have had major issues after installing this. Sound cutting in and out just using the earpiece.
ScrapMaker said:
SoundAbout barely works, FYI. I have had major issues after installing this. Sound cutting in and out just using the earpiece.
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Click to collapse
Yikes.. Might not use it then. Thanks for the feedback (will do a bit more searching to see if there are other apps that could help).
hmm.. i just realize after reading this thread.. any fix for this issue?
ScrapMaker said:
SoundAbout barely works, FYI. I have had major issues after installing this. Sound cutting in and out just using the earpiece.
Click to expand...
Click to collapse
zharif91 said:
hmm.. i just realize after reading this thread.. any fix for this issue?
Click to expand...
Click to collapse
You could try SoundAbout, but as ScrapMaker states, it may cause issues with the sound cutting in/out using just the earpiece.
I wasn't going to try using it, but have over the last few days and it seems to work ok for me. Give it a go and see if it works (as I haven't been able to find anything else on the play store yet)...
I just got the galaxy note 2 yestersay and noticed the headphine issue today while working on the motorcycle. With the headohines on I can't hear the phone ring or notificationsn. what I hear instead is the music I'm listening to go mute the length of the ringing while anyone around me hears my ringing which comes off a little rude on my part and a bit annoying that it doesn't just ring through the headset.
I'm going over the settings and searching the Web like crazy but not finding an actual solution just work arounds about muting the ringer and/our putting it on vibe, neither of which is what I'm wanting or works for me.
I know there was a topic on this prior, but is anyone else noticing just a really bad quality in the earpiece when making phone calls? Its a very noticeable hissing noise.. is this on all phones?
badboyg200 said:
I know there was a topic on this prior, but is anyone else noticing just a really bad quality in the earpiece when making phone calls? Its a very noticeable hissing noise.. is this on all phones?
Click to expand...
Click to collapse
Return it if you can. I did this and my new one has no issues unless calling VZW.
Additional question: Is this hissing only experienced during cellular calls, or noticed in other formats as well? Got a note 2 on the way but won't be able to activate it for a week or so, want to test for common problems without activating/slapping in a sim card.
Happens only during voice calls
Sent from my SCH-I605 using xda premium
Never had this when calling both land lines and cell phones. I'd exchange it. With a problem like this it shouldn't take more than 10 minutes (ignoring you'll have to go through settings again). FYI I had to return one and they looked for superuser in my apps drawer when I did.
Hi...
I got a xperia z2 prototye. model 6503.
Everything is working fine, except the call quality. i can hear and understand very well, but the other person has echoes, and very bad sound..
When I use a heatset, there is no problem. and it is almost good, when I put the phone on the table, with speaker on. The problem is worst, when I hold the phone on my ear..
Is it a hard- or software related problem?
I´m now on 17.1.A.2.55
THX
Since others have not complained about this issue, it looks like a hardware issue. Maybe your microphone is faulty?
Take it to Sony and get it checked.
I did some voice recording, and it is brilliant.
Try turning off the noise cancellation feature during calls, and see if there's a difference.
Well it's a prototype so who knows...
Sent from my C6903 using Tapatalk
I have a very similar issue I posted about in my thread...
kuass said:
I did some voice recording, and it is brilliant.
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Click to collapse
As you read in my thread my voice recording is anything but brilliant......what did you use for your testing?
g4rvd4 said:
Try turning off the noise cancellation feature during calls, and see if there's a difference.
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Click to collapse
I first became concerned when I recorded an outgoing message for the phone's default answering machine...As a test I download a voice recording app that let me turn off noise suppression/cancellation.
It brought it from unusable to usable, still not good. But I think your suggestion is a good one, I just don't see why a software tweak improves on something that seems more like a hardware problem. I say that because I can't find a single thing on the web aside from these two posts stating any concerns about it.
This is killing me...turning off noise cancellation only improves the quality in that particular app. Turning it off in the Call settings didn't change anything. I can't record an acceptable answering machine greeting no matter what I do.
EDIT- I also have unlocked my bootloader and thusly lost my DRM Keys... OP has a prototype Z2, perhaps something there?
Same problem here, and mine is not a proto
my nephew and my gf got Z2 too, and same problem...
we hear wel, they can't hear us clearly
Considering that the quality of sound that comes out of the speakers when we hear music, it sure is software problem! In Xperia Z was the same thing in its release!
non proto:
when I'm on earpiece, the caller will always be breaking up. I'll have to disconnect and return the call before everything's crispy again. though there are times they'll complain of not hearing me properly. turning off the "background noise" option seems to help but they'll tell me it's noisy as fuuu.
lol hoping for a software fix I guess.
Sent from my D6503 using Tapatalk
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
strommy1966 said:
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
Click to expand...
Click to collapse
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
jiggyb21 said:
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
strommy1966 said:
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
Click to expand...
Click to collapse
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
There should be a speaker voice enhancement option in the call settings menu, not sure whether you've tried this or not but might be worth a shot
neotoky said:
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
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Click to collapse
i wouldn't of bought this phone .. trouble is you don't get to test the call quality or anything like that before you buy the phone ! yes now its easy to read this forum about the problems people are having . so wish i had waited and read this forum before i ordered mine. think i will be buying something else in the near future, and try and sell this one
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
goodpenguin said:
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
Click to expand...
Click to collapse
On my handset I constantly have hissing noises during a call and voice breaking up intermittently, but not when I'm on speaker or headphones then it's all crystal clear.
Mine is 14W16 and I've already had it replaced but the problem is still there (replacement device also 14W16).
Does anyone else experience this?
I've already disabled/enabled microphone noise suppression and speaker voice enhancement, but to no effect.
EDIT: My third device (also 14W16) still has this problem, maybe a faulty batch or is it probably a software problem?
EDIT2: Seems to be a software related problem. I have flashed the new 17.1.1.A.0.402 rom and it's almost perfect now.
It seems like a recurring problem...
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Guillaume59000 said:
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Click to expand...
Click to collapse
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
SooSpecial said:
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
Click to expand...
Click to collapse
Hi SooSpecial,
Xperia Care had no explanation about this; they advised me to file a standard exchange procedure with the seller, which I did.
I'm now waiting for my new device, hoping I won't have the same problem anymore.
If not, I would ask for a refund and go for a G3 instead. That would be a pity because I really like the Z2.
I'd advise you to have your girlfriend's handset changed asap, otherwise you would have to go for a repair procedure w/ Sony, which may take approx. 1 month, leaving you without any replacement smartphone if it was a simlock-free one...
FYI, this problem has also been reported on Xperia Care Forum in 3 threads on Frandroid (french forum) and on some customer reviews on Amazon (as far as I know).
Good luck with that
The mic doesn't work.
I can hear people but they cant hear me, only some strange sounds, sometimes for a few seconds I can hear myself hardly
I bought a new charging port flex so i hoped a new mic (because the mic itself is there, isn't it?) will help but didn't work.
Now what should I buy? Which spare part? What is the problem anyway? I think it's a micontact because when I do voide record in a quiet room I hear some strange sounds. If yes, what can I do?
Or is it something with the software?
Thanks.
Which ROM ate you using? I've had that happen on and off with a few of the aosp ROMs
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
it worked for me!
Okay this is definitely not a solution but i had the same problem and
Even after the replacements it didnt work out. Ultimately i had to use a bluetooth while calling and after a week when i tested it without the bluetooth..viola it was working. So yes this not a solution but given that i also went through the same situation i wanted to share the experience. I know the strange voices. Irritating :laugh:
Hi, everyone!
I'm G850F owner, and I have quiet noise/hissing in top speaker during calls. It's there all the time GSM is working, including tones before pickup.
It sounds like old radio receiver between stations. Doesn't disturb phone calls, however it's still very annoying. Not everyone hears it.
It's constant volume level, independent of call volume, so it's best heard when volume is at minimum and between dial tones. Same sim-card sounds ok in other phones.
I've heard about "Comfort noise" thing, but not sure that is it: I've tried 10+ different phones and smartphones, and only 1 old Nokia sounded like that. And it's not comforting at all
I've even went to shop and they gave me another device to test - same result. Device was from same batch as mine, however.
So... the question is: do you hear it, how is it comparing to other devices, and do you have some more information?
P.S. When recording call and then listen to recording using same speaker - no noise. So it's either interference from GSM module to speaker, or I don't know what ) Maybe it's software? Then there should be a way to remove/lower it.
SnipER.UA said:
Hi, everyone!
I'm G850F owner, and I have quiet noise/hissing in top speaker during calls. It's there all the time GSM is working, including tones before pickup.
It sounds like old radio receiver between stations. Doesn't disturb phone calls, however it's still very annoying. Not everyone hears it.
It's constant volume level, independent of call volume, so it's best heard when volume is at minimum and between dial tones. Same sim-card sounds ok in other phones.
I've heard about "Comfort noise" thing, but not sure that is it: I've tried 10+ different phones and smartphones, and only 1 old Nokia sounded like that. And it's not comforting at all
I've even went to shop and they gave me another device to test - same result. Device was from same batch as mine, however.
So... the question is: do you hear it, how is it comparing to other devices, and do you have some more information?
P.S. When recording call and then listen to recording using same speaker - no noise. So it's either interference from GSM module to speaker, or I don't know what ) Maybe it's software? Then there should be a way to remove/lower it.
Click to expand...
Click to collapse
Hmmm i do not know what it is. But just FYI I have come across a few threads about this issue for the Alpha on a Swedish Android forum (Swedroid) . A couple of people there are having this issue. So far I have not seen any solution.
Interesting! Just got mine and I have the same problem. So it's just us or everyone has that problem? When I use the earphones it gets a whole better! Is it common or I should return mine asap?
Common unfortunately. I've got used to it ) Not all people hear it at all.
SnipER.UA said:
Common unfortunately. I've got used to it ) Not all people hear it at all.
Click to expand...
Click to collapse
That's a pity coz I was almost sure that I got the perfect phone except from that apparently! that sound of a frying pan drives me nuts! Anyway since everyone has the same issue and I don't have a faulty one I can get used to it! Thanks a lot for replying!