[Q] Sound bug? Audio delay in games - Xperia Z2 Tablet Q&A, Help & Troubleshooting

Hi,
I'm very satisfied with my z2 tablet.
But: While gaming Dead Trigger, GTA Vice City and Modern Combat 4 I experience an audio delay of approx. 0.5 - 0.7 seconds. Every other app including other games e.g. Asphalt 8 and videoplayback runs just fine without any audio delay.
Does anybody else encounter such a delay while gaming one of the abovementioned games?
thanks in advance
woggly4

Yes, I can confirm it playing riptide! However I think this is a software problem which will most probably be fixed soon...
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I can confirm that with several emulators. e.g. ePSXe or SuperN64 (Mupen)

I'm also getting this, I noticed it when playing worms 2 and the new walking dead game. Has anyone heard of an upcoming fix?

I have the bug too...

I am also facing this issue when playing worms 2. Anyone else? It also seems to be present in Netflix according to some users at talk.Sonymobile.com forums.

Try disabling all sound improvements

pmeinert said:
Try disabling all sound improvements
Click to expand...
Click to collapse
I think I tried that, as in using default settings in the equaliser. Did you have problems aswell and it solved it for you.

Skogstoken said:
I think I tried that, as in using default settings in the equaliser. Did you have problems aswell and it solved it for you.
Click to expand...
Click to collapse
On mine, there is an equalizer setting called off. I don't think equalizer does much harm though, no matter what setting. It is just that sound improvement are digital filters and in nature will always introduce some delay and processing overhead. Of course it should not cause such a noticeable delay however the more processing involved the more error sources. In order to locate an error, you need to minimize the variables. Therefore if disabling all sound modifications help, you can then start to enable them one by one an see if and when the problem reoccur and what causes it.
I have not experienced the problem, however I hardly have sound on anything (especially games, though I don't play much) unless the sound is what matters, because of a health issue making me very sound/noise sensitive.

With the latest update (.402) the audio delay has been reduced sharply, but is still there from what I can tell.
What are your experiences?
Sent with Tapatalk that ignores my privacy and tracks my activity

I have the bug in Worms 2 and it's off by some ms. First I uninstalled it and reinstalled which worked. When I tried today it was suffering from the bug again. I then tried to clear app data which worked - but only for one session! Closing the game and starting the game again made the bug come back. So I tried to wipe app data and restart, sound in sync again... But only for one session. Maybe someone smarter than me can tell me why this happens?

Reply from Sony
I got fed up with the audio delay (in games not so annoying, but for video much more irritating) and wrote Sony about it. It is only the Z2 tablet that has problem with these apps, the apps work fine on my other Android devices.
Sony's reply was that they don't care:
Sony Xperia Support said:
Dear Gnopps,
Thank you for contacting Sony Xperia Support.
We are sorry to hear about the problem you are experiencing with your Sony Xperia Z2 Tablet.
Does the audio delay occur in built in apps? Unfortunately we can not guarantee compatibility with third party apps and are unable to provide you support on them or a fix to your solution. We recommend you to contact the app developers for further information and support.
Kind Regards,
Sony Xperia Support, SE.
Click to expand...
Click to collapse
Did anyone here manage to get it fixed?

Gnopps said:
I got fed up with the audio delay (in games not so annoying, but for video much more irritating) and wrote Sony about it. It is only the Z2 tablet that has problem with these apps, the apps work fine on my other Android devices.
Sony's reply was that they don't care:
Did anyone here manage to get it fixed?
Click to expand...
Click to collapse
I havent fixed it yet, the only app I have problems with is Worms 2 and it works if I clear app cache. I have to that every time I want to play it though making progress almost impossible ;/.
Sad to hear that Sony doesnt care...

Sony support is really one of the WORST.
You only need to read what users experienced regarding the touchscreen problems (which is a far more serious problem than audio delay in games). Like the North Korean government, Sony says it doesn't know of any problems. The customer is the ass.
I love my Z2 Tablet, but this company just plain sucks.

Related

[Q] titan is laggy phone.

Why htc titan had lag YouTube videos and games is laggy too?
How do you mean Lag in YT videos? Are you using cellular data or WiFi? Which games seem to be lagging for you? I can honestly say i've not experienced this.
Got no lag on my Titan at all, quite the opposite.
No issues of lag. If even so, WP7 is even more responsive and snappier than windows mobile on the HD2 and android gingerbread on the samsung note.
Hello,
i had buy a Titan that have also lag in Youtube.
It is so that the buffering is a lot faster than the movie play.
But the movie stock's... when the buffering is 100% the movie play without
problem to the end.
I have changed the Titan with another one, but the Problem is still there.
Now i have give the Titan in repair by HTC.
Edit: Behind a Hardreset no Problems but when install more Apps the Problems beginn...
I have testet: Hardreset no Problem in Youtube than install Navigon and the lag is there
I have testet: Hardreset no Problem in Youtube than install ca. 10 Apps and the lag is there
Sorry for my bad english
Maybe this needs to be reported to youtube so that they can update the app
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA App
It is no Problem of App's... it's a Problem of Titan.
I have testet it with HTC-Youtube, Lazytube, etc. all have the lag.
When you play html5-videos with IE9 the lag is there
And IF i play sonic or star ninja lag is there
after update
I update today new htc ROM and still videos is laggy (
maybe it's a defective unit... better get a new one
i'm kinda worried bout this too
Haven't experienced any lag at all on Titan.
Iknow some guys, they own titan and they you tube lag too
I haven't experienced any lag at all on Titan either.
Maybe my phone is broken.i need replace and get new one.sorry my bad english
Don't return it yet. Turn off the srs sound enhancement. it's noted to cause lag in games and videos.
ROCOAFZ said:
Don't return it yet. Turn off the srs sound enhancement. it's noted to cause lag in games and videos.
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Click to collapse
Yep, you only need to turn it off for audio though i believe. This should fix the lag.
uncled1023 said:
Yep, you only need to turn it off for audio though i believe. This should fix the lag.
Click to expand...
Click to collapse
I had pretty terrible lag during certain games like Sonic but reading another thread that was posted here, I disabled the SRS audio enhancement and it fixed the issue for the gaming. Maybe disabling the video for the Youtube would help out.
0 issues here.
Try turning off the sound enhancements in settings. the default is SRS, turn all of them off. Should fix some of the lag/stuttering.
I have the sonic issue as well but nothing else. Movies are fantastic and I think the video playback is second to none.

Audio Lag in Games

So far, the z2 for me has been an awesome phone all around, but I do have a major nitpick about the handset, and was wondering if anyone else has this issue..
I have noticed in quite a few of the games that I play, that there is a noticeable delay in audio from what I am doing on screen, for example, I was trying to play cytus last night, however thee was almost a second delay between the music and the actual time you are meant to hit a note
Another example was when I was trying to play sonic cd, the game runs like a dream, however, the audio is about a second behind the gameplay, which sounds very weird when a lot if going on, onscreen..
I have found that some games work fine though, sonic 1 for example works fine, no delay at all..., the same with PSO2es, no delay at all...
Is this a software bug with the phone or is the an audio setting I need to change? Does anyone else have this issue?
Its apparently been knoticed as a device specific bug to do with a odd firmware reaction or at least that what i found googling stuff up
thepspgamer said:
So far, the z2 for me has been an awesome phone all around, but I do have a major nitpick about the handset, and was wondering if anyone else has this issue..
I have noticed in quite a few of the games that I play, that there is a noticeable delay in audio from what I am doing on screen, for example, I was trying to play cytus last night, however thee was almost a second delay between the music and the actual time you are meant to hit a note
Another example was when I was trying to play sonic cd, the game runs like a dream, however, the audio is about a second behind the gameplay, which sounds very weird when a lot if going on, onscreen..
I have found that some games work fine though, sonic 1 for example works fine, no delay at all..., the same with PSO2es, no delay at all...
Is this a software bug with the phone or is the an audio setting I need to change? Does anyone else have this issue?
Click to expand...
Click to collapse
Mine has an audio sync problem when I play 4K movies recorded with the Z2. The sync problem is also present when I play the movies on my PC.
Greetings David
I have the delay problem when playing some games. Very annoying. Is there some sound processing that can be turned off to fix it?

Android Auto compatibility?

Has someone with a Mate 10 tried to run Android Auto? I'm still rocking a Mate 8, still a very good phone but with one major annoyance : not working with Android Auto. Very eager to find out if this issue has been resolved.
Sent from my [device_name] using XDA-Developers Legacy app
ALP-L29(C636) working fine with my Sony XAV100 headunit.
snachez said:
ALP-L29(C636) working fine with my Sony XAV100 headunit.
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Thanks!
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app
WDawn said:
Thanks!
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app
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Actually..... was fine yesterday but I have had a few weird issues today (have only had the device 72hrs)
- Lost music playback during a drive this morning.. can still hear nav instructions and phone calls etc, just silence during what appears to be playing music.
- The map screen has shrunk.. its like a totally different dpi to the other screens and appears fairly high res. Good because of the extra screen estate, but is now difficult to read text.
I'm going to try again tomorrow and will reset the head-unit and reinstall AA if it continues.
There is also a fair bit of complaints going on at the google product forums so maybe Oreo still needs some bugs worked out ?
snachez said:
Actually..... was fine yesterday but I have had a few weird issues today (have only had the device 72hrs)
- Lost music playback during a drive this morning.. can still hear nav instructions and phone calls etc, just silence during what appears to be playing music.
- The map screen has shrunk.. its like a totally different dpi to the other screens and appears fairly high res. Good because of the extra screen estate, but is now difficult to read text.
I'm going to try again tomorrow and will reset the head-unit and reinstall AA if it continues.
There is also a fair bit of complaints going on at the google product forums so maybe Oreo still needs some bugs worked out ?
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Click to collapse
Thanks for the heads up. Would be interested to hear if you got it working again.
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app
WDawn said:
Thanks for the heads up. Would be interested to hear if you got it working again.
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app
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Click to collapse
It's strange. Sony XAV AX-100 & Mate 10 ALP-L29 .115
I find if I'm connected to the headunit first via BT and streaming music, it is fine. GPS directions and calls etc work as expected.
If I plug in via USB and let Android Auto takeover the headunit, it will continue only playing the one currently playing song, and the all other music is unable to play. I still get audio for directions & calls though.
What I think is happening, is Android Auto is trying to play music via USB connection and disables the "media" part of the BT paring.
For whatever reason, Google Play music doesn't come through via USB.
After a bit of research it appears this is a widespread problem with multiple devices after a recent AA & Google Play music update.. so I'm hesitant to blame Huawei here.
My current workaround is simply to use Android Auto on the phone and paired via BT for audio, rather than plugged in via USB.
Very very annoying, and hopefully fixed soon. Google seem to be dropping the ball A LOT lately
Very strange indeed...hope these bugs get ironed out soon. One of the main reasons to upgrade is to have AA working on my head unit so I guess I'll just wait until this works like it should.
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app
Just a quick fyi.. I have cancelled my Google Play Music and switched over to Spotify instead, which is working great and I have no other issues while plugged in via USB
I still get the higher dpi on the maps screen, and am finding it's actually preferable now I've used it for a few days.
Another small fyi for those experiencing issues, after a whole bunch of testing it appears the 'Smart Display" resolution setting is casusing the Nav Maps screen to be distorted, and the On-Call Phone screen to be hidden.
Locking resolution to HD / 720 will allow Maps and Phone screens to function as expected.
Still haven't figured out the GPM no-audio bug even after yesterdays playstore update.
I'm having issues on my mate 8 NXT-AL10.
Navigating - Works on fresh install of Android Auto, but then with Waze installed, next time I get in the car and go to navigation the system freezes, goes black, and then returns to the home screen. This has gone on far too long, and this is also my 2nd and last Huawei phone. Unimpressed.
Music/Audio - Every app I go on within android auto (on my head unit) is giving the "Google play music doesn't seem to be working right now" or insert other app name. It's mightily frustrating.
I've found workarounds for both but they're by no means fullproof.
1) Using Nova Launcher seems to keep Waze working for longer without having to reinstall the android auto app.
2) Apparently clearing the cache of your apps can help solve the audio issues, as well as restarting Bluetooth.
Google/Huawei really need to get their act together on this. It's really frustrating to spend so much money on a phone and a new car only to find out the systems you bought them for don't work.
---------- Post added at 01:05 AM ---------- Previous post was at 12:58 AM ----------
Oh, and also, when typing - for inserting a destination into a navigation app on Huawei, I've found there's no space-bar.
The only workaround so far I've found is type it natively on app in phone, save the destination as a favourite, and access it on android auto from the favourites list. Again, small, but painful.
You going to hate android auto belive me.
snachez said:
Another small fyi for those experiencing issues, after a whole bunch of testing it appears the 'Smart Display" resolution setting is casusing the Nav Maps screen to be distorted, and the On-Call Phone screen to be hidden.
Locking resolution to HD / 720 will allow Maps and Phone screens to function as expected.
Still haven't figured out the GPM no-audio bug even after yesterdays playstore update.
Click to expand...
Click to collapse
I upgrade my Oneplus 3 to Mate 10 and having the same Google Map resolution too high problem.
I turn off Smart Display and lock the resolution to HD (720p) as instructed from this post, the navigation of android auto back to normal but the quality of the screen of the Mate 10 itself look like a budget phone.
I will try to update the firmware of my SONY XAV-AX100 if it would help.
Oh great. I really wish i found this thread before pulling the trigger on a Sony XAV-AX100 I expect it to arrive sometime next week but it wont be installed in my car until the new year sometime. Nonetheless, I will try some basic tests with Android Auto and report my findings. These tests won't involve sound though. No speakers laying around to connect to the headunit. I have a Mate 10 Pro, firmware 8.0.0.125
Updating the firmware of the XAV-AX100 unit does not help. I think it is the problem of Huawei Firmware. I hope they can fix the problem soon.
I just bought my Mate 10 last week. Finally got a chance to use AA, and after reading all the helpful information from this thread, I changed my phone resolution down to HD (low). I have a brand new car and brand new expensive flagship phone, and now you are telling me Huawei doesn't work well with AA. I really dont want to use an expensive phone with HD low resolution. Is there a way to let Huawai fix it?
I was also wondering if we could update the firmware of the screen of our car? I have a 2016 honda accord ex-L...
eric3ho said:
I just bought my Mate 10 last week. Finally got a chance to use AA, and after reading all the helpful information from this thread, I changed my phone resolution down to HD (low). I have a brand new car and brand new expensive flagship phone, and now you are telling me Huawei doesn't work well with AA. I really dont want to use an expensive phone with HD low resolution. Is there a way to let Huawai fix it?
I was also wondering if we could update the firmware of the screen of our car? I have a 2016 honda accord ex-L...
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Click to collapse
I think we have to wait for the firmware update of the phone instead of the firmware of head unit. I am current running 8.0.0.119(C636) (which have the AA bugs) and hope that the new 8.0.0.128(C636) I found in Firmware Finder will have the problem fixed. However, the new firmware is not authorise to install on my mate 10 yet.
snachez said:
- Lost music playback during a drive this morning.. can still hear nav instructions and phone calls etc, just silence during what appears to be playing music.
Click to expand...
Click to collapse
snachez said:
It's strange. Sony XAV AX-100 & Mate 10 ALP-L29 .115
I find if I'm connected to the headunit first via BT and streaming music, it is fine. GPS directions and calls etc work as expected.
If I plug in via USB and let Android Auto takeover the headunit, it will continue only playing the one currently playing song, and the all other music is unable to play. I still get audio for directions & calls though.
What I think is happening, is Android Auto is trying to play music via USB connection and disables the "media" part of the BT paring.
For whatever reason, Google Play music doesn't come through via USB.
After a bit of research it appears this is a widespread problem with multiple devices after a recent AA & Google Play music update.. so I'm hesitant to blame Huawei here.
My current workaround is simply to use Android Auto on the phone and paired via BT for audio, rather than plugged in via USB.
Very very annoying, and hopefully fixed soon. Google seem to be dropping the ball A LOT lately
Click to expand...
Click to collapse
Sorry for bringing this topic again, but these are exactly my problem and exactly my thoughts.
I have a Mate 9 Pro with Oreo beta and even when I don't have problems with maps or screen, I can only hear 1 song and then the audio stops working, and even when I unplugged the phone, the device remains with no audio at all until I reboot the device.
I tried to test with a P10 Lite, but the car is not even recognizing it.
I will try today with an Android Stock device to see if I get better results.
:fingers-crossed:
snachez said:
Just a quick fyi.. I have cancelled my Google Play Music and switched over to Spotify instead, which is working great and I have no other issues while plugged in via USB
I still get the higher dpi on the maps screen, and am finding it's actually preferable now I've used it for a few days.
Click to expand...
Click to collapse
Do you get correct resolution on your car screen with AA? I can get correct resolution by using HD 1280 x 720 only, which is low resolution.
I tried to use Quick Shortcut Maker to create a shortcut so everytime I need to use GPS, I will toggle it on. However, Quick Shortcut Maker doesn't work on my Mate 10, and I dont' see any new shortcut created on my home screen.
I tried Nova Launcher, again, no hope. Nova Launcher tells me "Permission Denial" when I created the shortcut for "Screen Resolution". Also, after insatlled Nova, my Torch (flashlight) no longer working anymore.
I am thinking to return this crappy mate 10, it's not worth it to spend so much time to do research on all these bugs for Huawei software engineer....
hamz22 said:
I will try some basic tests with Android Auto and report my findings. I have a Mate 10 Pro, firmware 8.0.0.125
Click to expand...
Click to collapse
Ok. I have received the Sony head unit and had it installed on friday night and...........
I am having similar experiences to Snachez with some exceptions.
No sound in Google Play Music. Which I am very pissed off with. Sure, I could cancel Google Music, but I have a family account with multiple users. So that's not really an option. I have no choice but to take up a Spotify subscription as well as GPM. I truly believe this is an issue with the GPM app or AA and is not Huawei's fault. Goddamn you Google. (EDIT: Just scored 3 months of Spotify for $0.99. If Google can get there **** sorted by the end of March with the Music app, it won't be so bad)
Maps are fine. don't matter what resolution i run the phone at. Sadly this is probably the only part of AA that has worked as expected.
Phone call information does not display on my headunit. at all. I have a dialer / contacts info but that's it. It doesn't matter if i switch the phone between 720 or 1080p. phone call info does NOT come up on the headunit. Do i have to reboot the phone between resolution switches? Because I didn't try that.
rjan22 said:
You going to hate android auto belive me.
Click to expand...
Click to collapse
Saying I hate it would be a bit strong. More unimpressed than anything else. Unless I need to use Google Maps, or charge my phone. This headunit is going to spend more time in BT Audio mode than AA
I have got phone functionality (call info, etc) to work in AA. But to do so I have to force close the Huawei dialler each and every single time before connecting the phone to the headunit.
[email protected] me, what an absolute pain in the arse. How did Google and/or Huawei not notice this???
On the upside though, it works when the phone's resolution is set to 1080p. what a relief because changing it to 720p everytime i want to use AA would just suck.
To all the folks that say phone / maps doin't work properly in 1080p. have you tried enabling Developer Options in AA and experimenting with some of the settings?

Phone Call Recording Apps Only Record One Side Of The Conversation

I have a Sony XA1 running Android 8 and it doesn't matter which phone call recorder I install, it only records one side of the conversation either me or the caller.
I'm not sure if it is the app at fault as they all seem to do the samething and this didn't start happening until I updated the android version towards the end of last year.
Does anyone know of a solution to this issue?
Thanks
if all apps do that to you then the problem is not the apps but rather your smartphone.
SHAREit MX Player
beyonslay said:
if all apps do that to you then the problem is not the apps but rather your smartphone
Click to expand...
Click to collapse
Yes, this is a reasonable assumption however none of the apps work on my HTC Desire 510 either.

DSEE Ultimate only works on stock Music app?

I noticed DSEE Ultimate seems to only make a difference when I use the Sony music app. Does anyone else notice this? I havent been able to see if Dolby Atoms is only working there too.
Since they stopped letting the Music app update metadata, it's pretty pants and years behind the competion. Shame, I enjoyed using it and it might have been placebo, but I thought playing HiRes music through it sounded better.
Cptnfruitloops said:
I noticed DSEE Ultimate seems to only make a difference when I use the Sony music app. Does anyone else notice this? I havent been able to see if Dolby Atoms is only working there too.
Click to expand...
Click to collapse
That would mean that Sony marketed wrongly. Everyone's suffering issues using DSEE with Chrome on Youtube. I thought it works...it appears to cut off at 48kHz. What's going on? Is Android bad for audio again?
Starmastering said:
That would mean that Sony marketed wrongly. Everyone's suffering issues using DSEE with Chrome on Youtube. I thought it works...it appears to cut off at 48kHz. What's going on? Is Android bad for audio again?
Click to expand...
Click to collapse
I'm sure it tells you in the settings that it's only compatible with certain apps

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