WhatsApp not working on 3G but working on Wi-Fi - Galaxy S III Q&A, Help & Troubleshooting

I'm unable to use WhatsApp on 3G, but it works fine on Wi-Fi.
So far, I've tried:
1) Restore to factory default, flashing a new ROM, resetting APN, re-installing WhatsApp, rebooting, re-insert SIM Card
2) Using my SIM Card on my other phone (Note 2) and it works fine, but not on my S3.
3) Calling my service provider -- they said the fault's not with them.
I'm on CM 10.2 stable. Any help would be appreciated, thanks!

questionx said:
I'm unable to use WhatsApp on 3G, but it works fine on Wi-Fi.
So far, I've tried:
1) Restore to factory default, flashing a new ROM, resetting APN, re-installing WhatsApp, rebooting, re-insert SIM Card
2) Using my SIM Card on my other phone (Note 2) and it works fine, but not on my S3.
3) Calling my service provider -- they said the fault's not with them.
I'm on CM 10.2 stable. Any help would be appreciated, thanks!
Click to expand...
Click to collapse
Bump. Anyone?

questionx said:
Bump. Anyone?
Click to expand...
Click to collapse
Never faced this issue. Any other apps working on 3G ?
~ RazorMC

Whatsapp not working in Android 4.4.2
questionx said:
I'm unable to use WhatsApp on 3G, but it works fine on Wi-Fi.
So far, I've tried:
1) Restore to factory default, flashing a new ROM, resetting APN, re-installing WhatsApp, rebooting, re-insert SIM Card
2) Using my SIM Card on my other phone (Note 2) and it works fine, but not on my S3.
Click to expand...
Click to collapse
I installed the Snapshot version of cm-11-20140504-SNAPSHOT-M6-i9300.zip and also the GApps for Android 4.4.2 (ART Compati
ble). After that the Whatsapp, Skype, Viber can't send messages using Mobile Data but all the 3 works fine in Wifi. How can i get this fixed ? I tried searching all over the forums, i tried changing the Runtime from "Use Dalvik to Use ART", restarted the phone, tried to use Whatsapp - no go. :crying:
Is there a solution for this ?

I have an other Question. If I want backup my Chats with Email why only G-Mail want be supported? I have Outlook to and it isn't in the List?

sgs3user said:
I installed the Snapshot version of cm-11-20140504-SNAPSHOT-M6-i9300.zip and also the GApps for Android 4.4.2 (ART Compati
ble). After that the Whatsapp, Skype, Viber can't send messages using Mobile Data but all the 3 works fine in Wifi. How can i get this fixed ? I tried searching all over the forums, i tried changing the Runtime from "Use Dalvik to Use ART", restarted the phone, tried to use Whatsapp - no go. :crying:
Is there a solution for this ?
Click to expand...
Click to collapse
Enabled data? Do you have a data allowance and do other apps work fine on data?
~ RazorMC

RazorMC said:
Enabled data? Do you have a data allowance and do other apps work fine on data?
~ RazorMC
Click to expand...
Click to collapse
Yeah, I have data enabled and i can browse the web using the Data and i can Install and update apps from Play Store... all other things work except for Whatsapp; Viber and Skype. I didn't try the Facebook Messenger.

sgs3user said:
Yeah, I have data enabled and i can browse the web using the Data and i can Install and update apps from Play Store... all other things work except for Whatsapp; Viber and Skype. I didn't try the Facebook Messenger.
Click to expand...
Click to collapse
I found this thread which suggests using another APN (may have to check with the service provider).
The apps you mentioned are all messaging/IM apps. Maybe your network is blocking them on data? This is more common than you might think.
~ RazorMC

I found this thread which suggests using another APN (may have to check with the service provider).
RazorMC said:
The apps you mentioned are all messaging/IM apps. Maybe your network is blocking them on data? This is more common than you might think.
~ RazorMC
Click to expand...
Click to collapse
Thanks a lot RazorMC, the problem was with the APN Settings.

Related

[Q] Market won't download - new

I'm on JI6, rooted.
i have this problem that i cannot get the Market to download.
I didn't see and end to this story this is why i open i new thread.
The last thing out there is that it could be a Market problem......
But still i have this issue now for 3 days, i did most of the things in this thread.
nothing works ...
HELP.....
Mosesz said:
I'm on JI6, rooted.
i have this problem that i cannot get the Market to download.
I didn't see and end to this story this is why i open i new thread.
The last thing out there is that it could be a Market problem......
But still i have this issue now for 3 days, i did most of the things in this thread.
nothing works ...
HELP.....
Click to expand...
Click to collapse
Can you connect to the internet?
I have done all !!! connect reconnect wifi/3G, clean data to the data manager, remove updates from Market, into gtalk, stop gtalk, run Maps......
Mosesz said:
I have done all !!! connect reconnect wifi/3G, clean data to the data manager, remove updates from Market, into gtalk, stop gtalk, run Maps......
Click to expand...
Click to collapse
But can you connect to the internet?
Did you try resetting APN settings?
Did you try clearing cache?
yes i have connection (internet , emails all work) and today i was able to download and install (i took the SD out ?) but again wont work.
Mosesz said:
yes i have connection (internet , emails all work) and today i was able to download and install (i took the SD out ?) but again wont work.
Click to expand...
Click to collapse
Did you try to reinstall via odin?
Any updates on this?

In dire need of help (no internet after custom rom install)

Ive been going through the forums for quite some time now... just recently made an account since i had a little question
I followed the steps correctly (or so im pretty sure)
I now have it all set up and everything is running great! even hit over 1900 on the quadrant score.
To get to my problem: i have no mobile internet access, data access is enabled yet i remain offline and my phone wont connect to the internet.
Also i cannot log in to facebook (even with wifi) or sync gmail whatsoever or log into gmail for that matter... when i try the google play store it asks me " you must add an account to the device to continue. do you want to add one now? i press yes and then nothing happens... i try to sync my account to the phone and it wont work either.
I have tried alot of things and searched alot of forums im hoping someone can guide me.
Thanks in advance.
I have a galaxy ace and i just flashed a custom rom (cm 7.2)
Try reflashing the rom..or simply delete the accounts u already have on ur device nd make new ones...
King ACE said:
Try reflashing the rom..or simply delete the accounts u already have on ur device nd make new ones...
Click to expand...
Click to collapse
Reflashing didnt work and its not the accounts... i tried making new ones it just wont work, im realy confused.
Try another CM7 rom....Or u cud try the CM9 rom....everything works perfect on that!(xcpt the camera)
I've had this problem on custom roms before. Depending on what the problem is there are a number of solutions.
Search the forum for these and let us know if they work:
1- Often it's a modem problem. You can just flash your region's modem trough odin. This solves call, mobile data and wifi problems if the ROM was meant for a different region (ie flashing an European ROM, since my region is Latin America and needs 850/1900 frequencys I just flash the Mexican / Brazilian modem through odin).
2- If the ROM comes with some type of add blocker, hacked host file or firewall check that its disabled the first time you access the Store, Facebook and other sync dependant apps (and make sure syncing is enabled). After that you can enable the firewall again (if possible, keep those apps as exception so they won't get blocked)
3-Make sure you got your APN settings right if mobile data is the only problem. Since it probably got erased during wipes.
Hope it helps, good luck.
dxppxd said:
I've had this problem on custom roms before. Depending on what the problem is there are a number of solutions.
Search the forum for these and let us know if they work:
1- Often it's a modem problem. You can just flash your region's modem trough odin. This solves call, mobile data and wifi problems if the ROM was meant for a different region (ie flashing an European ROM, since my region is Latin America and needs 850/1900 frequencys I just flash the Mexican / Brazilian modem through odin).
2- If the ROM comes with some type of add blocker, hacked host file or firewall check that its disabled the first time you access the Store, Facebook and other sync dependant apps (and make sure syncing is enabled). After that you can enable the firewall again (if possible, keep those apps as exception so they won't get blocked)
3-Make sure you got your APN settings right if mobile data is the only problem. Since it probably got erased during wipes.
Hope it helps, good luck.
Click to expand...
Click to collapse
Ive solved the internet problem using the koodo APN settings (it was set on telus)
Now all i need is to be able to log ontoo facebook, gmail, etc.
Im using CM 7.2 and i dont know if theres a firewall or w/e, where do i disable it if there is?
You need Google Apps
Ace-ing all tests.
EmoBoiix3 said:
You need Google Apps
Ace-ing all tests.
Click to expand...
Click to collapse
A little more specific? i have no idea what you mean...
I can log in facebook from the web browser but not from the app itself... that is weird... what should i do?
HadesSC said:
A little more specific? i have no idea what you mean...
I can log in facebook from the web browser but not from the app itself... that is weird... what should i do?
Click to expand...
Click to collapse
Google Apps - the apps by Google that allows you to use specific system apps like Gmail or the Play Store .
Because of copyright , CM7 ROMs will not include GApps (Google Apps) .
The only way to get it is by downloading online
Ace-ing all tests.
EmoBoiix3 said:
Google Apps - the apps by Google that allows you to use specific system apps like Gmail or the Play Store .
Because of copyright , CM7 ROMs will not include GApps (Google Apps) .
The only way to get it is by downloading online
Ace-ing all tests.
Click to expand...
Click to collapse
Yeah i already got the gmail app (cant log on)
and also the messenger for facebook (cant log on)
and also facebook! (cant log on)
I dont see how getting google apps will solve my problems...
HadesSC said:
Yeah i already got the gmail app (cant log on)
and also the messenger for facebook (cant log on)
and also facebook! (cant log on)
I dont see how getting google apps will solve my problems...
Click to expand...
Click to collapse
You're missing the Setup Wizard which is included in GApps
Ace-ing all tests.
EmoBoiix3 said:
You're missing the Setup Wizard which is included in GApps
Ace-ing all tests.
Click to expand...
Click to collapse
Where could i download GApps?
Are you sure this is the problem?
Gapps
Here you go
http://wiki.cyanogenmod.com/wiki/Latest_Version/Google_Apps
sax0406 said:
Here you go
http://wiki.cyanogenmod.com/wiki/Latest_Version/Google_Apps
Click to expand...
Click to collapse
So they are zip files... am i suppose to flash these? im confused :-/
edit: flashed Gapps and everything is fixed... speechless, thanks all.

[HELP] No Mobile Data

Background: One month ago I rooted and flashed a custom ROM for the first time, I had no problem.
After flashing a few different ROMs, I noticed that my mobile data was acting weird. I could browse the internet and access most internet required apps, but I couldn't download from the play store, watch youtube videos, or get messages from whatsapp messenger.
Problem Today: I just flashed a ROM that I like but now I have NO mobile data at all. I have full bars and my notification bar shows H+ or 3G but data just doesn't work. In the Browser I get this error: "authentication via the proxy server was unsuccessful".
I restored a nandroid backup of stock Touchwiz and data was working again. So I just did a re-flash of the custom ROM and data still doesn't work!
Notes:
- Notification shows data is connected but I can't access the internet.
- Did a restore to stock and data works, re-flashed a custom ROM and data doesn't work.
- Airplane mode isn't on.
- There is no mobile data limit.
- There is nothing in APN settings, there also wasn't anything in stock Touchwiz (but data worked).
- I flashed different modems and they don't work.
- I have tried some APN apps in the play store but they don't work.
- I am on UltimaROM v7.1 // Siyah kernel 1.8.5 // Android 4.1.2
- Wi-fi works.
Please help.
I ended up fixing the problem. So for those of you who might have a similar issue: the problem was with my APN settings. I just had to properly configure it and disable the proxy.
leeznon said:
Background: One month ago I rooted and flashed a custom ROM for the first time, I had no problem.
After flashing a few different ROMs, I noticed that my mobile data was acting weird. I could browse the internet and access most internet required apps, but I couldn't download from the play store, watch youtube videos, or get messages from whatsapp messenger.
Problem Today: I just flashed a ROM that I like but now I have NO mobile data at all. I have full bars and my notification bar shows H+ or 3G but data just doesn't work. In the Browser I get this error: "authentication via the proxy server was unsuccessful".
I restored a nandroid backup of stock Touchwiz and data was working again. So I just did a re-flash of the custom ROM and data still doesn't work!
Notes:
- Notification shows data is connected but I can't access the internet.
- Did a restore to stock and data works, re-flashed a custom ROM and data doesn't work.
- Airplane mode isn't on.
- There is no mobile data limit.
- There is nothing in APN settings, there also wasn't anything in stock Touchwiz (but data worked).
- I flashed different modems and they don't work.
- I have tried some APN apps in the play store but they don't work.
- I am on UltimaROM v7.1 // Siyah kernel 1.8.5 // Android 4.1.2
- Wi-fi works.
Please help.
Click to expand...
Click to collapse
Check your ROM's forum or your kernel's.Maybe it is a common bug and you only have to wait until they fix it.
P.T.J0hnnie said:
Check your ROM's forum or your kernel's.Maybe it is a common bug and you only have to wait until they fix it.
Click to expand...
Click to collapse
They already said 3 hours before your post that they had fixed it
Sent from my GT-I9300 using xda app-developers app
skimminstones said:
They already said 3 hours before your post that they had fixed it
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
I didnt see it my bad.

I can't log in my Gmail, PlayStore, Google account on my android

I have a Galaxy S II with CM10.1
Since yesterday i cant access to Google Play, or Google Now, it says there’s a network problem, the WIFI icon is grey, but, i use chrome, whatsapp, etc, the internet is OK.
Now i flashed CM again, and, when it ask me for my account, the same problem, now it wont let me log in, it says it cant make a secure conection. What’s the problem? What should i do?
I cant use PlayStore, GNow, i've lost all my contacts, i cant use Gmail...im stuck.
Have you tried using another connection? E.g. another Wifi, or 3G?
7bob said:
Have you tried using another connection? E.g. another Wifi, or 3G?
Click to expand...
Click to collapse
I used WIFI, nothing (PC and my dad's android acept my gmail account), but, if i try using 3G, it will turn on WIFI and conect, if i turn it off, i will turn it on again. I managed to do it over 3G, but, same results...
Twitter, facebook, whatsapps accounts work perfect.
HDdarkmantis said:
I used WIFI, nothing (PC and my dad's android acept my gmail account), but, if i try using 3G, it will turn on WIFI and conect, if i turn it off, i will turn it on again. I managed to do it over 3G, but, same results...
Twitter, facebook, whatsapps accounts work perfect.
Click to expand...
Click to collapse
reset the phone
reseting always fixes everything
wipe data.
have you tried a full wipe.
i used to have this problem when i was using lg p970.
after i did a full wipe problem is solve.
Sent from my GT-I9082 using xda app-developers app
TY all for your replies. But, i Wiped Data, Cache, Dalvik, reflashed Rom and Gapps, and the problem is still there.
PD: Today, it just worked...
It got broke by itselft, got repaired by itselft... i think it was a Google's issue, cause right now i got sync errors.
I'll be updating
HDdarkmantis said:
TY all for your replies. But, i Wiped Data, Cache, Dalvik, reflashed Rom and Gapps, and the problem is still there.
PD: Today, it just worked...
It got broke by itselft, got repaired by itselft... i think it was a Google's issue, cause right now i got sync errors.
I'll be updating
Click to expand...
Click to collapse
did you recently upload a LOT of data to google? like uploading pictures,music, etc? If so google will temp ban for too much consecutive uploads.
I have the same damn proplem and I've tried alot of networks (either wifi or 3g) and I wiped my phone but still nothing :crying:
I also installed another gapps pack but still nothing so I got the old one again
BTW I'm not running a moded rom I'm running 4.1.2 official
So if there's any help you can give me I'll be very thankful :fingers-crossed:
U experiencing sync problems enable sync for ur gmail account
Sent from my Micromax A50 using xda app-developers app
Still nothing
Sent from my GT-I9100 using xda premium
Ahmed Hesham said:
Still nothing
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Are you using the same rom file to reflash or have you tried to redownload the rom? If you haven't redownloaded it, give that a try and reflash, your original file may be corrupt thus not allowing you to access google. If you re-DL and still have the same issue, try an older version of the rom or a different one to troubleshoot your problem. If you have the same issue with an older version or a different rom you know its not an issue with the rom but rather your phone.
I did not install this rom it's an update by samsung it's the official JB update
Sent from my GT-I9100 using xda premium
Me to
I have this problem also and i doesn't have any solute for this problem :crying:
please somebody have a solution for this problem ?
i cant access to Google Play, or Google Now, it says there’s a network problem, the WIFI icon is grey, but, i use chrome, whatsapp, etc, the internet is OK.
Click to expand...
Click to collapse
same problem , but i dont know full wipe and hard reset is solution.
HTC EVO 3D GSM ROM YODA ICS4.0.3Yoda Kernels v11.5
---------- Post added at 02:17 AM ---------- Previous post was at 01:20 AM ----------
:good::good::good: I have solution for our problem Just : If you have freedom, you don't need to delete it to fix your phone,you should have a rooted phone obviously, simply download or go into file manager and go to etc/ there should be a file in there called Hosts. Delete that.
Google is now work fine , wifi icon is BLUE :angel::good::good::good:
Hi guys, I have discovered a solution
but you must have root
download root explorer
1.go to system folder
2.go to etc folder
search for hosts file, open it and delete all things related to google.
:laugh:
ok its and old thread, but maybe someone find this useful:
Enable automatic time in settings, thats all.
Any news?
I traded my HTC One to a guy and he is having this same problem. Can get cellular and data, but can't connect to google. Does this Hosts file thing work?
awesome!
StandardISO said:
Hi guys, I have discovered a solution
but you must have root
download root explorer
1.go to system folder
2.go to etc folder
search for hosts file, open it and delete all things related to google.
:laugh:
Click to expand...
Click to collapse
This worked! Suddenly I can't log in to my acct, but this alone worked, a full wipe did not solv3 it.
kapitanbasa said:
This worked! Suddenly I can't log in to my acct, but this alone worked, a full wipe did not solv3 it.
Click to expand...
Click to collapse
It also worked for me. I'm glad even if this thread is old, it is still helpful. :highfive:

Whatsapp Not working on Mobile Data

I am facing this problem on all the KitKat ROMS that I have tried so far. I am able to browse properly on mobile data, but Whatsapp doesn't seem to work. I have tried everything, clean install, complete format and refresh. Reinstallation of the app nothing seems to work . What should I do?
jamessteelforth said:
I am facing this problem on all the KitKat ROMS that I have tried so far. I am able to browse properly on mobile data, but Whatsapp doesn't seem to work. I have tried everything, clean install, complete format and refresh. Reinstallation of the app nothing seems to work . What should I do?
Click to expand...
Click to collapse
K, figured it out, my apn had some problem. Peace!!!

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