[Q] Apparent SIM Card Error - Galaxy S III Q&A, Help & Troubleshooting

Hi, first and foremost let me say I don't own the phone and I'm asking the question for a friend.
Their Galaxy S3 i9300 keeps giving them an error saying "Restart device - The mobile network will be unavailable until you restart with a valid SIM card inserted.", however they have got a SIM card in the phone and it appears when they are using it. Is this some sort of firmware error or is it a hardware error and can it be fixed at all?

Could be either, factory reset and flash latest stock firmware then test with another sim. If still the same then sim reader is most likely failure.

boomboomer said:
Could be either, factory reset and flash latest stock firmware then test with another sim. If still the same then sim reader is most likely failure.
Click to expand...
Click to collapse
Thank you for your reply, I will let them know when I next see them. And your quote is true, when I put in the tread title XDA suggested threads what weren't even this device. Plus I was at college, my battery on my laptop was nearly dead and I had no access to a plug socket to charge it . I would have searched more if I did.

Related

[Q] Sim card not recognized SG2

hi,
after 1 month of using my sg2, today i got this error said "insert SIM card to access network service " i tested the sim with another phone (n95gb) and its work 100%, also tried another sim card with sg2 but same problem
can anyone help me please
Hussainoo said:
hi,
after 1 month of using my sg2, today i got this error said "insert SIM card to access network service " i tested the sim with another phone (n95gb) and its work 100%, also tried another sim card with sg2 but same problem
can anyone help me please
Click to expand...
Click to collapse
Restart the phone and try again.
mirchichamu said:
Restart the phone and try again.
Click to expand...
Click to collapse
still same problem
Hussainoo said:
still same problem
Click to expand...
Click to collapse
May be you can do factory reset...if still not working return to where you bought. You can search this forum, how to do factory reset.
I had the same problem after installing the MIUI ROM. However, it still showed the keypad to enter my PIN code, which I did, and the error disappeared after that.
i had the same problem, so, after a couple tests, that´s the "solution"...
take your SD card off, and turn the mobile on, will work.
after that, you can put it in again, and be alert because the time you have to insert your sim pim(sim password)is short(till the mobile finish "search for media" in your sd)
at least for me, it worked
Hi, Please help since today I´m having the same problema. No SIM card is detected by the phone, IMEI says Unknown, baseband Unknown.
HElp PLEASE!!!
First step: Install a stock rom and see if it works, backup everything first.
Second step: If first step does not work, you have an EFS corruption. Plenty of threads on this and how to recover your IMEI. Search will be your friend.
nikzDHD said:
First step: Install a stock rom and see if it works, backup everything first.
Second step: If first step does not work, you have an EFS corruption. Plenty of threads on this and how to recover your IMEI. Search will be your friend.
Click to expand...
Click to collapse
Thanks 1st did not work. 2nd the problem is that I am too rookie to do it, can someone do it for me remotely? I can pay for the service of course.

[Q] No sim error Spontaneously

i9300 bought from newegg.com in october of 2012
Running 4.1.2 and then rooted
I have never flashed a mod on this phone
Intro: Was using the phone and reading articles. Pressed the home key to switch between windows but the screen froze. I depressed the power button until the phone rebooted again. Phone has rebooted but now a No SIM insert SIM card message is now visible.
I have tried:
restarting the phone: No sim message still appears
removing the sim card and reinserting sim card: no Sim message still appears
Placing a thin piece of paper between sim card holder and sim (in case metal surfaces were not touching properly) : no sim message still appear
replacing sim card with another sim card from a family member's phone : no sim message still appears.
My other options are formating the phone?
Sending phone in for repairs?
any other suggestions?
Please help i take really good care of my phone. First time anything like this has happened.
I have looked at other posts but they all have some customized mod or have remedied their situation with a procedure that did not work for me.
Backup data then factory reset.
jje
Update:
Factory reset phone via volume up+home+power key. Then selected factory reset
Phone reset but still "no sim insert sim card" error persists.
Update on sim being used:
Sim used on my phone is detected and usable on another family member's phone
Family member's sim will not work on my phone: "no sim insert sim card" error persists.
Anymore suggestions?
note:i'm leaving the country april 1st. Does anyone have idea on the time lapse of sending a phone in for repairs?
Check imei to see if it is corrupted
update:
dialed *#06#
successfully retrieved
IMEI
(15 digit number) / 01
Check with the box or phone sticker to make sure it hasn't corrupted to generic imei
IMEI identified on phone and IMEI retrieved from dialing *#06# are identical
Choice is to wipe phone and install stock rom or take to a service centre .
Possible hardware fault on the sim reader .
jje
Might be worth getting a new SIM card
slaphead20 said:
Might be worth getting a new SIM card
Click to expand...
Click to collapse
I've inserted current sim card into a family member's phone. Sim card is detected and functional.
I've replaced current sim card with a family member's sim card. "no sim insert sim card" message persists
Can we rule out software problem now?
JJEgan said:
Choice is to wipe phone and install stock rom or take to a service centre .
Possible hardware fault on the sim reader .
jje
Click to expand...
Click to collapse
Please confirm:
I have factory reset phone. What are you referring to by wipe?
After i successfully wipe phone
I will then proceed to reset binary
then re-install stock rom
I would do a backup then flash stock Rom again with Odin
Thanks to both of you for your concern and help
UPDATE
I am so embarassed
One thing you could do is see if any of the SIM slot pins are bent, you will need a needle/torch/magnifying glass, saw someone with similar issue recently that found his was caused by slightly bent pins, so worth a check
Embarassed
if i knew how to properly install the sim card on these new phones I wouldn't have a problem. Apparently Galaxy s3 has a locking mechanism that is confirmed from a clicking sound heard when the sim card is installed correctly. DOH!!
http://www.youtube.com/watch?v=Di9knvBuhJc
UMAAPOW said:
if i knew how to properly install the sim card on these new phones I wouldn't have a problem. Apparently Galaxy s3 has a locking mechanism that is confirmed from a clicking sound heard when the sim card is installed correctly. DOH!!
http://www.youtube.com/watch?v=Di9knvBuhJc
Click to expand...
Click to collapse
Ha ha.....thanks for the confession, made my day

"Insert SIM card" issue suddenly

Hi guys
I have a big issue with my S3 GT I9300. This morning, everything was running well and suddenly i got the error message "No SIM card, insert a SIM card". I didn't try to flash any ROM, or put any root or something. I was on my desk, the phone was on the table and when i checked it a few minutes later : no network and SIM card error message...
Until now i was on I9300XXUFME3 ROM. I tried to clean the sim card, the sim card slot, push the sim card while the phone was turning on (maybe it wasn't touching correctly the pin), but still getting the same issue. My IMEI is OK, still the original one (no 00 or 0049, etc).
That's why i decided ot flash a orginal ROM and flashed my phone to I9300XXUGMJ9. Flash is OK but still getting the network issue (no sim card inserted)..
I couldn't try my phone with an other SIM as I was alone at the office but i guess the issue comes from the phone as my SIM card is not old at all (i have it for 6 months only) and I don't remove it often from the phone.. Until this morning, my phone (bought it from someone 6 months ago= was working perfectly and I didn't flash it since May 2013, so I don't really understand..
I also tried Ariza's patch (http://forum.xda-developers.com/showthread.php?t=1918601) but when I press "Apply fix", it starts downloading and stays at 0%.. Nothing seems to be downloading.
Any help would be very greatful guys, thank you.. :crying:
Don't go flash crazy, you'll do more damage with that patch.
Sounds like your sim card reader is faulty, not an expensive item to have repaired.
boomboomer said:
Don't go flash crazy, you'll do more damage with that patch.
Sounds like your sim card reader is faulty, not an expensive item to have repaired.
Click to expand...
Click to collapse
Thanks for the reply. OK.. Any idea of how much does it costs approximatively ?
Monegask30 said:
Thanks for the reply. OK.. Any idea of how much does it costs approximatively ?
Click to expand...
Click to collapse
Hello,
I just went to an Orange store here in Paris and the issue was simply a deffective SIM card.. They replaced it by a new one and got the issue fixed
Thanks a lot guys for your kind help!
Hi guys, i have similar problem, i tried different sim cards, none worked, tried changing the whole card reader with a brand new one, but it didn't fix the problem.
everything started approximately a month ago, or even more, i tried rooting the phone after applying the update but i missed up and almost killed the hone, after allot of effort i managed to bring it back to life and re-installed the firmware update, but the phone started giving me the "Not registered on network" error, and the IMEI changed to that 0049 thing, then it started telling me to insertsim card.
the thing is, before all this happens I had no idea how to important it is to backup, so I have no EFS backup
so, any ideas what could be the cause? and how to fix it?

[Q] No sim card - emergency call only

Hi to all on xda!
I have recently bought GT-I9300 from friend. When he wanted to sell to me he updated to 4.1.2 stock rom but after update he got error no sim. Now i'm trying to fix it for me. I don't know what version was before but now is XXEMG4. I've checked everything on phone and everything is fine (imei, s/n, wifi, gps..). I done update via odin once again and that pass well but the problem stays. I think maybe sim card get locked. I read over forum that i can unlock sim via *#197328640# but when i select [6] NETWORK LOCK i get error (menu not exist..). I read that i need 4.1.1 stock for this command and if this is xxemg4 update efs is v2 so i can't go back to 4.1.1, right? Can anyone help me? Please...
*UPDATE*
When i go to recovery mode on screen is this:
# MANUAL MODE #
-- Appling Multi-CSC...
Applied the CSC-code : ALB
Successfully applied multi-csc
but my csc is MSR, that rom i installed. Can this be reason for no sim issue?
Network lock is not responsible for no sim message, that's usually due to a faulty sim card or card reader.
Try your sim in another phone and another sim in your phone.
You can't go back to pre EMG rom, the csc is unimportant, there is currently no way to network unlock your phone without a valid unlock code.
All the above is already posted many times, please search instead of creating new threads.
i have searched for this problem but i found only similar topics not same as mine. I have signal so i dont think it is modem faulty also my sim card works on another s3...
Rodja! said:
i have searched for this problem but i found only similar topics not same as mine. I have signal so i dont think it is modem faulty also my sim card works on another s3...
Click to expand...
Click to collapse
In that case if you have read the faqs then you need a service centre repair .
Or simply pay for the network unlock as you have been instructed to .
read again
You can't go back to pre EMG rom, the csc is unimportant, there is currently no way to network unlock your phone without a valid unlock code
Create a backup...
flash a custom rom...
if problem persists then it may be a hardware issue
Zizza said:
Create a backup...
flash a custom rom...
if problem persists then it may be a hardware issue
Click to expand...
Click to collapse
How on earth does that answers the question posted .
I have tried couple of patched modems but cant solve problem. When i flash patched MG4 modem then i dont have imei and s/n is wrong and instead showing some signal as did it before now is crossed circle icon. I tried that to restore efs backup but imei still was null/null. Then i flashed rom again and imei returns also s/n and no sim card error.
When i try to call then i get message "Not registered on network"...
Take it to a service centre, you won't fix it yourself.
Sent from my GT-I9300 using Tapatalk
boomboomer said:
Take it to a service centre, you won't fix it yourself.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
waiting for service centre info...
Sent from my GT-I9300 using XDA Premium HD app
---------- Post added at 12:48 AM ---------- Previous post was at 12:41 AM ----------
Rodja! said:
Hi to all on xda!
I have recently bought GT-I9300 from friend. When he wanted to sell to me he updated to 4.1.2 stock rom but after update he got error no sim. Now i'm trying to fix it for me. I don't know what version was before but now is XXEMG4. I've checked everything on phone and everything is fine (imei, s/n, wifi, gps..). I done update via odin once again and that pass well but the problem stays. I think maybe sim card get locked. I read over forum that i can unlock sim via *#197328640# but when i select [6] NETWORK LOCK i get error (menu not exist..). I read that i need 4.1.1 stock for this command and if this is xxemg4 update efs is v2 so i can't go back to 4.1.1, right? Can anyone help me? Please...
*UPDATE*
When i go to recovery mode on screen is this:
# MANUAL MODE #
-- Appling Multi-CSC...
Applied the CSC-code : ALB
Successfully applied multi-csc
but my csc is MSR, that rom i installed. Can this be reason for no sim issue?
Click to expand...
Click to collapse
Sent from my GT-I9300 using XDA Premium HD app
my gt-i9300 has returned from service centre unrepaired... In service report i see that it is bricked aka. damaged by software (software damaged i dont know how to translate from serbian). I dont know what that mean? F1,F1,F1
Rodja! said:
my gt-i9300 has returned from service centre unrepaired... In service report i see that it is bricked aka. damaged by software (software damaged i dont know how to translate from serbian). I dont know what that mean? F1,F1,F1
Click to expand...
Click to collapse
Basically they meant two things.
1. They dun want to repair it for u. They can. But dun wan to.
2. Apparently they said ur friend updated the software and spoilt it. Which they can and SHLD solve since its their fault.
Sent from my GT-I9300.
Give a thank if i helped you.
They also want to repair for 200 euro!!!??? Replacing motherboard and sim card reader. Why they want to replace it if it is software error?
User flashing error, not covered by warranty.
Sent from my GT-I9300 using Tapatalk
Rodja! said:
They also want to repair for 200 euro!!!??? Replacing motherboard and sim card reader. Why they want to replace it if it is software error?
Click to expand...
Click to collapse
The reason is that it has failed warranty status .
Due to wrong firmware but more often phone is rooted or had custom rom and signs have not been removed .
Samsung's warranty is not the sellers warranty and they have a much stricter policy .
You said
When he wanted to sell to me he updated to 4.1.2 stock rom but after update he got error no sim.
Look Bro if You Get Not Registed On NetWork Problem What To Do
Download this To Files :
http://www.mediafire.com/download/8s0uo5u6ana7tsw/modem_XXDME4__.zip
http://www.mediafire.com/download/ycguvdn94169jj3/Modem+DDEMG2.zip
Now Steps :
1- Root Your Device Via Odin
2 - Send These Two Files In You Sd or Ext
3- After Rooting Enter The New Custom Recovery And choose Install Zips
4- Install Those To Files
5 - Reboot
Hope That Works !!
Please Give a Thank If I Helped
AboEl-WaFa said:
Look Bro if You Get Not Registed On NetWork Problem What To Do
Download this To Files :
http://www.mediafire.com/download/8s0uo5u6ana7tsw/modem_XXDME4__.zip
http://www.mediafire.com/download/ycguvdn94169jj3/Modem+DDEMG2.zip
Now Steps :
1- Root Your Device Via Odin
2 - Send These Two Files In You Sd or Ext
3- After Rooting Enter The New Custom Recovery And choose Install Zips
4- Install Those To Files
5 - Reboot
Hope That Works !!
Please Give a Thank If I Helped
Click to expand...
Click to collapse
I will let you know when i try. I hope too because it also error me no sim card....
No, same error. I will try 4.3 version now...
i found this service manual: http://mobilcoms.ru/load/1-1-0-4505
Has anyone know how i can check voltage on R324 (pdf 08-... page 12)? It is under sim/sd card module. Do i need just battery or i need sim and to turn on phone? Has anyone tried this?
I officially announce that my i9300 is fixed. Problem was in sim card slot (some pins were bent). I take apart my phone i start inspecting it. Checked everything from service manual and it was fine but after i remove sticker on sim card slot i saw that one pin is bent (Vcc) so i use small needle and gently rise that contact up. One side of contact is soldered so you must bent up behind solder. i reassemble phone and power on i waiting for result...No service, ok this is normal, as every time so next is no sim error but then signal bar started showing some reception and SMS from carrier started comming. Problem was in sim card slot....200E saved . Thread can be closed!

SIM card in but can't connect to any Network Service :(

Hi All,
I have an HTC Desire 601 phone that won't connect to a network service. This phone is a side project I've been working on. I replaced the screen and digitizer (the screen was shattered). I also unlocked the phone with a SIM unlock code.
Now, no matter what SIM card I input, it won't connect to a network. I've checked that the IMEI number is not blacklisted (it is not). It registers a sim card is inserted, but won't connect to a network -> I receive the error "SIM card doesn't allow a connection to this network"...every once in a while I'll also get a random "ME returned a temporary error".
I've attempted manually and automatically connecting to a network, but to no avail. I've manually input APN's for different providers, but still nothing. I've basically tried everything that was offered on XDA for other phones with a similar problem but didn't get any positive results.
The phone was previously locked to virgin mobile. I have a couple of theories as to what could be wrong but I'm not sure (I'm newbie when it comes to cell ware and its software, I just like to take things apart and put them back together etc.). One theory is that the unlocking wasn't complete in some form; not sure how though, considering it no longer asks me to input an unlocking code when i insert a different SIM card (i used a Koodo sim card). The other theory I had was the antenna, which I've read is often located in the SIM card slot (or in this case the frame), is damaged (the phone fell and had a shattered screen).
I no longer have a warranty on the phone, so I can't just send it back to replace (plus I like solving problems). I like XDA forums because they helped me flash my ROM on my samsung (after it completed a faulty upgrade and was stuck on download mode). I was wondering if anyone knows what I could do, from a software perspective, or if I should look into finding antenna replacement? (I don't think the sim card reader is broken as it registers a sim card is in there)
PS. sorry for the essay message, I just wanted to provide as much detail as possible
kb26 said:
Hi All,
I have an HTC Desire 601 phone that won't connect to a network service. This phone is a side project I've been working on. I replaced the screen and digitizer (the screen was shattered). I also unlocked the phone with a SIM unlock code.
Now, no matter what SIM card I input, it won't connect to a network. I've checked that the IMEI number is not blacklisted (it is not). It registers a sim card is inserted, but won't connect to a network -> I receive the error "SIM card doesn't allow a connection to this network"...every once in a while I'll also get a random "ME returned a temporary error".
I've attempted manually and automatically connecting to a network, but to no avail. I've manually input APN's for different providers, but still nothing. I've basically tried everything that was offered on XDA for other phones with a similar problem but didn't get any positive results.
The phone was previously locked to virgin mobile. I have a couple of theories as to what could be wrong but I'm not sure (I'm newbie when it comes to cell ware and its software, I just like to take things apart and put them back together etc.). One theory is that the unlocking wasn't complete in some form; not sure how though, considering it no longer asks me to input an unlocking code when i insert a different SIM card (i used a Koodo sim card). The other theory I had was the antenna, which I've read is often located in the SIM card slot (or in this case the frame), is damaged (the phone fell and had a shattered screen).
I no longer have a warranty on the phone, so I can't just send it back to replace (plus I like solving problems). I like XDA forums because they helped me flash my ROM on my samsung (after it completed a faulty upgrade and was stuck on download mode). I was wondering if anyone knows what I could do, from a software perspective, or if I should look into finding antenna replacement? (I don't think the sim card reader is broken as it registers a sim card is in there)
PS. sorry for the essay message, I just wanted to provide as much detail as possible
Click to expand...
Click to collapse
Before investing in some hardware, did you tried a factory reset? Maybe flashing a RUU to set back your phone to 100% stock (this doesn't remove the sim-unlock) could help. If the problem persist after flashing a RUU then yes its probably an hardware problem, its hard to tell what exactly.
alray said:
Before investing in some hardware, did you tried a factory reset? Maybe flashing a RUU to set back your phone to 100% stock (this doesn't remove the sim-unlock) could help. If the problem persist after flashing a RUU then yes its probably an hardware problem, its hard to tell what exactly.
Click to expand...
Click to collapse
I've definitely tried a factory reset, but that didn't work. I haven't flashed the RUU. To be honest, I"m not sure what the RUU is. Is it related to the ROM (I've flashed the ROM on another phone)?
kb26 said:
I've definitely tried a factory reset, but that didn't work. I haven't flashed the RUU. To be honest, I"m not sure what the RUU is. Is it related to the ROM (I've flashed the ROM on another phone)?
Click to expand...
Click to collapse
A RUU will restore the original firmware and software on your phone like if it was brand new. If the problem persist after flashing a ruu, its most likely an hardware problem. I have posted a few RUU in the general section, maybe there is one that fit on your phone. Check link in my signature.
alray said:
A RUU will restore the original firmware and software on your phone like if it was brand new. If the problem persist after flashing a ruu, its most likely an hardware problem. I have posted a few RUU in the general section, maybe there is one that fit on your phone. Check link in my signature.
Click to expand...
Click to collapse
Ok, so I've looked for an RUU that matches my model (details below) but I can't find anything (I'm probably looking in the wrong place):
Android version: 4.4.2
Sense: 5.5
Software: 2.14.666.15
SDK APi: 5.69
Can I use an RUU that's close like the one below?(from your thread link)
2.14.666.3 (Bell Mobility) Android 4.4 Sense 5.5
Link: androidfilehost.com/?fid=24052804347841561.......etc.
md5: 1aca3dad753c01ce7b1d7c676316f28f
kb26 said:
Can I use an RUU that's close like the one below?(from your thread link)
Click to expand...
Click to collapse
This is already explained in the "important notes" section of that thread...
my phone HTC Desire 601 with IMEI : 990004284248766 has no Mobile Network or Network mode icon. How could I do?

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