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Hello everyone, this is for everyone who would like to get POP3 E-Mail working perfectly on there Hermes.
Model: X01HT
Boot loader: 1.09
ROM: RUU_HERMES_HTC_WWE_1[1].35.255.2_1.35.255.102_1.08.00.10_SHIP.EXE
Carrier: Softbank
Alright, you might have gotten MMS mail to work as I did and then you realized that there are some heavy limitations that correspond with the MMS setup; however there are none with POP3. So POP3 is the obvious choice because it can work with Softbank’s free internet connection without having to do some nifty proxy action to get your MMS mail to work (and we are not sure that part is free yet). Thankfully there is a solution but being a newb like I am it took me a while to figure it out, and I believe there are other newbs out there, so this HOWTO is for all the newbz like me.
All right.
#1. Get a Gmail account, or if you have a pop account with another internet provider this will work too! However, you still need a Gmail account so you can use their SMTP server and send E-Mail from your phone! Your current provider's sendmail server won't work due to your ISP's security restrictions! You need a public sendmail server and the obvious choice is Google... since it's free... makes sense? Just agree damnitt! Ok, get your gmail account at www.gmail.com
#2. Go into Pocket Outlook or "Messaging" on your X01HT!
- Click on
- "Menu" -=>"Tools" -=> "New Account"
- Now you are at "E-mail Setup 1/5"
- Type in your email account which people will see as your return email address
eg. [email protected]
or eg. [email protected]
- Now you are at the "Email Setup 2/5" Auto configuring
- It will do it's auto configuration so let it do it's thing
- Now "Email Setup 3/5" User Information
- Type in your name, people will see this name.
- Here is where it gets important, if you have a Gmail account, type in your username from your gmail account, if you are using your ISP's POP3 account, then type in your username from your ISP.
eg. cool
- On password of course type in your password from your Gmail account or your ISP's pop3 account, click on save password checkbox then click next.
- All right you are successfully on the "Email Setup 4/5" screen! WOO, that means you’re awesome.... I think, so... we are almost there. You should see something that says "Account Type: POP3" and name "Name this anything you want" then click on next.
- "Email Setup 5/5" is your heart beginning to beat fast... I know mine is.... I LOVE EMAIL... It’s so friggen exciting! OKKKK here we go... onto one of the final steps.
- Under "Incoming Mail:" write your mail server's name, if it is Gmail, then type, "pop.gmail.com:995" (995 is the port you are connecting on), if it is your own E-mail POP3 server from your own internet service provider usually it is just connecting on the default POP3 port of 110 and so you just need to type in your pop3 server.
eg. pop.interbaun.com
- Under Outgoing mail server this HAS TO BE LIKE THIS, because there are VERY few free mail servers in the world and Google just happens to be one of them, so I would highly recommend getting a Gmail account for this because.... it is free, free=good and "="=Softbank. HA ... never mind... OK… here we go... to continue the most step by step email setup in history... ok ... here we go..
- "Outgoing Mail: smtp.gmail.com:465"
- Click -=> "Options" (Options 1/3) then Click -=> "Next" -=> (Options 2/3) then this is important, if you are completely on Google, and you are using a google email address to pop, then you must click on "Require SSL Connection" but if you are using your ISP's email address then do not click on the checkbox.
- Click on "Outgoing Mail Requires"
- Click on "Use Separate Settings"
- Click on "Outgoing Settings"
- Type in your Gmail username under "Username"
- Type in your Gmail password under "Password"
- Click on the checkbox "save password"
- Click on "Require SSL for outgoing Mail"
- Click on "OK" in the top right hand corner of the friggen LCD screen damnitt
- Click on "Next" You will then see a message box and within the message box is "Get message headers only", you can change this to "Get full copy of messages" but... I don't, I really don't see any reason too, because we all get friggen spam and there will be an option below each email to download a full copy of the email if we want...so really there is no point cuz if you look underneath it, it will say in a checkbox "Include 2KB of message body" which is more than enough to get a good idea of what is going on..... Anyways.... yer done...
- Click on "Finish"
This has been brought to you just cuz, for some reason I had a seriously huge problem figuring this one out, anyways, hope this can help some people, and If you have any comments or questions, feel free to message me, it never hurts to help . And..... umm.. ya... gnite'!
-Joe.
WHAT THE HELL? I JUST EDITED IT TO MAKE A SPELLING ERROR AND IT DELETED MY ORIGIONAL POST???? I HAVE THE ORIGIONAL POST AT HOME, I WILL FIX IN A COUPLE HOURS!!!?!??! THE HELL!? .... this is retarted. **FIXED** sorry about the delay, but damn that was an annoying problem, well, I guess I will just not edit any of this stuff at work anymore.....
"So POP3 is the obvious choice because it can work with Softbank’s free internet connection"
Kilihari, Softbank has a free internet connection?
larsuck said:
"So POP3 is the obvious choice because it can work with Softbank’s free internet connection"
Kilihari, Softbank has a free internet connection?
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Click to collapse
no, it was his mistake. he wanted to say, "softbank's flat rate internet connection."
qtotter said:
no, it was his mistake. he wanted to say, "softbank's flat rate internet connection."
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Click to collapse
heh.. softbank wouldn't offer anything for free
Thanks for the guide Kilihari looks good ..
Rob
good guide joe! sure lot's of people will find it useful...
thanks kilihari
Mail limit
Thanks for the guide, but i am running into a small problem. I am only able to retreive the first 275 messages in my gmail account. Is there a limot in mobile outlook that I can change? Thanks
keep getting Incoming e-mail password
@kilihari -
i followed your set to setup gmail and defined a POP3 gmail. i tried to connect to the gmail and did a send/receive from the mail Menu option. then i keep getting the Incoming E-mail password screen. retype the username and password, it did not retrieved my gmail e-mail
please advice.
Very good explanation Kilihari! Great work.
I was wandering though how would this affect the phone bill if you dont have the flat rate unlimited internet?
I want to keep my bill as low as possible, so although I got the Gold plan from the promotion I didn't get any internet package.
solve own problem:
after you have completed Kilihari's POP3 setup how to guide. you need to sign on to your gmail account, from there select Setting, select Forwarding and POP configuration option. make sure you Enable POP gmail setting.
Any chance to configure Gmail in order to have the emails sent from your Hermes (using the Gmail SMTP) appear in the sent folder of the gmail web interface ? Would be perfect...
Reply to the last post about Gmail.
No, when you send from gmail then it will always make the email appear like it was sent from Gmail, I have not found a workaround. So I called my internet provder at home here and I am allowed to send from my Japan internet provider from my Keitai. So that was cool, but the best workaround that I can say to do would be to have Gmail forward all the email back to your email address that is on your keitai (hermes).
-Joe.
Does anyone know where the E-Mail account settings files are kept? A replacement phone is scheduled to hit me on Wednesday, and if I can help it, I would prefer not to setup my myriad of e-mail accounts all over again. It sure would be nice if I could just copy them to my computer and copy them back to the replacement phone.
TIA
I solved that problem by forwarding all my email accounts through gmail.
I prefer to have separate accounts, as discussed in posts #11 and #13 of the thread below:
http://forum.xda-developers.com/showthread.php?p=27810568#post27810568
xv-6800 said:
I prefer to have separate accounts, as discussed in posts #11 and #13 of the thread below:
http://forum.xda-developers.com/showthread.php?p=27810568#post27810568
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So in other words, you can't simply use gmail because its too much hassle to remember to select the correct account to reply from?
I believe most settings info is stored like this:
/data/data/nameofapplication/
What do you mean? The way I have it set up ENABLES me to select the proper account to reply from. Google does not offer this capability.
Regarding the path:
I have a .data folder on the root. Inside that is a nested mail folder which contains nothing but another empty nested folder entitled attachthumb.
Do I need a special app to see what I need to see?
xv-6800 said:
What do you mean? The way I have it set up ENABLES me to select the proper account to reply from. Google does not offer this capability.
Regarding the path:
I have a .data folder on the root. Inside that is a nested mail folder which contains nothing but another empty nested folder entitled attachthumb.
Do I need a special app to see what I need to see?
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Click to collapse
Don't know what you're talking about because i'm using the stock Android AOSP version of the gmail app and I have 5 accounts set up on it and can select which one to reply from. It automatically selects the correct account if I simply hit "reply" from an email, however I can force it to reply from any other of my accounts too. Not all gmail accounts either. I can send mail from my cox.net account directly from the gmail app on my phone.
Anyways, you need a root file explorer. You will go to the "/data/data/" directory, then look for a directory containing the name of your email app (like /data/data/com.google.android.gm/ for gmail, etc)
That directory contains the settings and data from that app. Copy it, place on your new device in the same folder after installing the app on the new device.
a.mcdear said:
Don't know what you're talking about because i'm using the stock Android AOSP version of the gmail app and I have 5 accounts set up on it and can select which one to reply from. It automatically selects the correct account if I simply hit "reply" from an email, however I can force it to reply from any other of my accounts too. Not all gmail accounts either. I can send mail from my cox.net account directly from the gmail app on my phone.
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I think there may be a misunderstanding here. My phone has 2 apps. One is entitled Mail, the other entitled GMail. The GMail app only allows for GMail accounts. I am using the other Mail app. KZOODROID said he was forwarding his other accounts to a GMail account, which does NOT allow what you and I are doing with the Mail app. Not even logging into GMail via a web browser allows you to do this, because on the web replies still go with GMail text saying "Sent of behalf of..."
FWIW, the Mail app on the phone does NOT select the correct account if you are using your GMail account to POP another account, or you have other accounts set to forward to your GMail account, and those messages are pushed via GMail. In both those instances, when you hit Reply, the reply will be sent via your GMail address. You MUST select the desired account you want to reply from (provided you have it setup in the Mail app), if you want the reply to be seen as being sent from the same address that it was originally sent to.
Now, if you truly are pulling mail from your other non-GMail accounts (or the messages are being pushed from those mail accounts' servers), then yes, when you hit Reply on any of those messages, it's just like hitting reply on a regular mail client on a desktop computer, and the replies take on reply information from the respective mail accounts.
Anyways, you need a root file explorer. You will go to the "/data/data/" directory, then look for a directory containing the name of your email app (like /data/data/com.google.android.gm/ for gmail, etc)
That directory contains the settings and data from that app. Copy it, place on your new device in the same folder after installing the app on the new device.
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Click to collapse
I figured as much. Does the root file explorer get installed on a PC, or is it an app you download to the phone, and then use on the phone to copy such values to an SD card?
Any suggestions on which root file explorer?
In the gmail app, hit menu then compose, at the top of the new email is a pull down menu with your @gmail.com account listed first and a down arrow. If you open this menu all your email accounts linked to gmail are listed with the option to send as for any account. I believe you can only add the accounts to gmail from a PC, at least that is how I set it up under the settings button, check mail from other accounts, send mail as, import mail and contacts, its all there. This way you never have to worry about adding multiple accounts again or copy files, its always there from now on.
Root Explorer is an app in the market, cost a buck I think, well worth it. ES File Explorer does the same thing and can connect wirelessly to other devices and is free. I use both.
Edit: calling it forwarding was probably the wrong term to use as you are granting gmail permission to check for email on the other accounts and if it finds new emails it grabs them and pushes them to your phone. You can then repond to them either using the account they came from or with your gmail account as I described above.
kzoodroid said:
In the gmail app, hit menu then compose, at the top of the new email is a pull down menu with your @gmail.com account listed first and a down arrow. If you open this menu all your email accounts linked to gmail are listed with the option to send as for any account. I believe you can only add the accounts to gmail from a PC, at least that is how I set it up under the settings button, check mail from other accounts, send mail as, import mail and contacts, its all there. This way you never have to worry about adding multiple accounts again or copy files, its always there from now on.
Root Explorer is an app in the market, cost a buck I think, well worth it. ES File Explorer does the same thing and can connect wirelessly to other devices and is free. I use both.
Edit: calling it forwarding was probably the wrong term to use as you are granting gmail permission to check for email on the other accounts and if it finds new emails it grabs them and pushes them to your phone. You can then repond to them either using the account they came from or with your gmail account as I described above.
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Click to collapse
Yes, what you're describing must be set up on the PC. And, when you send an e-mail you can select which account you want it to SAY it's being sent from. But, the header on the message will still show your GMail account.
When you grant permission to have GMail check your others accounts, you're telling GMail to "POP" or pull the mail from the other account. Problem is that GMail again puts its "spit" on the message, instead of maintaining the original message header. That becomes a problem for me, and likely others in business, in that because of this, when you reply using the GMail convention of selecting a particular address, the recipient sees plain as day that the message was sent "on behalf of" whatever email address you chose to send from. Not very professional.
But, when you have multiple accounts setup in the AOSP Mail app on the phone, when you choose a different address to reply from, the app actually sends the message from that e-mail account, so the recipient sees only the info from that account, which is the way it should be.
Don't get me wrong, GMail is great for personal use, but when it comes to professional environments, you don't want people you're doing business with to see some generic e-mail address, you want them to see something coming from the company's domain. For example, would rather do business with someone with an e-mail address like [email protected], or [email protected]?
In fact, that's the biggest complaint with GMail and Android in the business world. Not enough native business support. And, that's fine for Google because there are more individuals in the world than companies, meaning more unit sales at higher prices. Problem for people like me is that cell carriers have heavily adopted Google's OS, which right now limits how much we can rely on Android phones in the work place. It's sad, because the hardware is technically awesome these days, and the OS itself has a lot going for it, but it's little things like the mail issue that show much of a babe in the woods Android is in the business world, and that makes it not quite ready for business prime time use... yet! It is getting there, though. Whoever wrote the Mail app is obviously an early business adopter who recognized the need, and as more people start to see things like what I've been able to do with it, albeit it's a workaround, I'm sure more business-savy developers will jump on the wagon, and make it easier to do more things conducive to "business" in the future. The ironic thing is that individuals are the ones driving Android because people with real jobs don't have time to dive in and figure out the workarounds that would show them the potential, you know?
I think Microsoft and a lot of the business world has realized that Google has not done enough to demonstrate an keen interest in the business world, and I predict that at the end of the year when Windows Phone comes back, it will likely come back with a vengeance and address all the stuff Android is lacking at the moment. After all, Microsoft ruled the business world for so long, they know what needs to be done. With the economies suffering, they've been smart not to try to bring something to market in an industry hampered by business spending freezes. But, the time is near.
Anyway, thanks for pointing me to the root file explorers. Will I need to root the phone before being able to use them to save those email account settings, or will they work on an unrooted device since I am only copying files? I ask because I don't want to go to the hassle to root and unroot again since I have to send the phone back to VZW when the new one arrives, does that make sense?
You have to be rooted to access the files using a file explorer.
When I send emails through gmail on my phone using the send as function I'm not getting anything like you are talking about in my emails. They show up as being sent from the account I choose not from gmail. However if you right click the email, select properties then open up details you see that it came from the gmail account but its buried in all the lines of code. And how many people actually do this? My clients that I work with don't really care where an email came from just that I answered. If I worked for a larger company like say Verizon than I could see that it matters but then again I'm not having that problem with gmail it works just as described for me.
xv-6800 said:
I think there may be a misunderstanding here. My phone has 2 apps. One is entitled Mail, the other entitled GMail. The GMail app only allows for GMail accounts. I am using the other Mail app. KZOODROID said he was forwarding his other accounts to a GMail account, which does NOT allow what you and I are doing with the Mail app. Not even logging into GMail via a web browser allows you to do this, because on the web replies still go with GMail text saying "Sent of behalf of..."
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Click to collapse
I don't know what I did, but mine no longer say "sent on behalf of..". I believe it was something I configured on the gmail settings from the website, not from the app on the phone, but the settings have carried over.
If I send email from my cox account, it comes to you from [email protected]. If I send you an email from my work address, it similarly comes from [email protected].
I use the stock gmail app for all emails. I've removed all else, exchange, mail, etc. So I know for a fact that gmail will work the way you want it to, its just been so long since I've set it up that I can no longer tell you what I did.
as far as copying your files from one phone to another, you will need to be rooted, and you will need a file explorer. This is something like ESFile Explorer from the play store. Its installed on your phone, not the computer. You shouldn't need a computer for anything, actually, after you're rooted. All of this stuff can be done with simple apps and your sdcard and your phone(s).
Re: a reply e-mail sent from a different address set up on your GMail account:
I've tested this many times over the the years, as well as again last night. Regardless of whether the message is sent from GMail on the web or the GMail app on the phone, the result is the same, GMail ALWAYS inserts that "on behalf [email protected]". That's part of their marketing strategy, and there is no option to remove that. Period.
If you look at a reply sent in this way in a REAL e-mail program, not a mail applet on your phone or a web browser, you see that statement plain as day. For example, below are 2 snippets of what you see when you view such a message received in Outlook. No right-clicking or anything, I just open the message to read it. One was sent from the GMail app on the phone, the other from GMail via a web browser. You cannot help but see this statement, because that's what Google wants people to see to further their market awareness strategy.
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Let's put this particular issue to bed, shall we? I am not criticizing anyone's use of this "feature". I am simply showing the facts of how it works. If the option works for you, fine. I own multiple companies, and personally, I don't want people to whom I send messages see some gimmick like that on any of my e-mails, nor do I want any of employees sending company messages like that either. And, many businesses obviously feel the same way.
Again, I am not here to criticize users of GMail. The "on behalf [email protected]" is undeniably inserted in any reply sent from a different address set up on your GMail account. The only reason I ended up hijacking my own thread is because someone suggested I use my GMail address for everything, and I stated why I preferred not to. A misunderstanding of the option's behavior came up, and I figured I would show how the option REALLY works so that anyone else who happens upon this thread doesn't get misled by Google.
So back to the original topic of this thread:
Thanks for the info on the file explorers. I think I better just re-enter the email account info again on the new phone. This is a warranty replacement issue, and it's not worth risking something going wrong on the phone being sent back, or Verizon seeing some trace that I modded it. I'm sure they would have no problem blaming me for the original problem with the unit, then sticking me with the cost, which would likely be that so-called phony $600 retail price. :crying:
xv-6800 said:
Re: a reply e-mail sent from a different address set up on your GMail account:
I've tested this many times over the the years, as well as again last night. Regardless of whether the message is sent from GMail on the web or the GMail app on the phone, the result is the same, GMail ALWAYS inserts that "on behalf [email protected]". That's part of their marketing strategy, and there is no option to remove that. Period.
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I use a "real email program", both Outlook 2003 and Windows Live Mail and neither of them show "on behalf of gmail". It only shows the send as email account that I choose. Something is either wrong with the way you set up gmail to use send as or the email program you are using is doing it. Its not a conspiracy by Google as you seem to be the only one having this issue.
I wasn't here to start an argument with you. Check the image in my attachment and tell me if you see a "on behalf of" in there cause I can't find it...
LOL I didn't say it was a conspiracy. And, I doubt I am the "only one" that has this problem. ;-)
Google obvious does it for market awareness, which is understandable. As a company, they SHOULD try to brand everything they can, just like companies do.
Anyway, I used to use Outlook 2003, and am now on 2007. I also checked my GMail settings (again). The only options you have in regards to send as are:
When replying to a message:
Reply from the same address the message was sent to
Always reply from default address
And, I have the first one checked.
I don't want to continuer to beat this dead horse, but out of curiosity, in your Outlook can you see the From field in the spearate section above the message itself?
Aha! I just discovered that on January, 2012, Google added a new option that supposedly addresses the aliasing "on behalf of". Of course, it's not where you would think it is. It was added to the spot where you setup the Send As address to begin with. I will check it out.
If you know how to set up a basic mail server, there's also a simple workaround for you:
1) set up an smtp server, perhaps just in a virtual machine on a home computer, and then create the necessary rules on your router so that you can access it from the web.
2) Configure this smtp server to accept all your various email login credentials and send email from all your various addresses.
3) create a line in your /system/etc/hosts file on your phone to redirect smtp.gmail.com to your IP address at home. Do not modify anything for imap.gmail.com.
4) profit?
This should essentially force anything on your phone that tries to send any email from smtp.gmail.com (mainly the gmail app) to reroute to your own smtp server, which is now configured to send emails from any of your addresses.
xv-6800 said:
Aha! I just discovered that on January, 2012, Google added a new option that supposedly addresses the aliasing "on behalf of". Of course, it's not where you would think it is. It was added to the spot where you setup the Send As address to begin with. I will check it out.
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Click to collapse
Now I feel like an ass, I used Windows Live Mail on my laptop to test this, sent emails from all my accounts and never saw anything except the send as address and I never saw the "on behalf of gmail". So for giggles I sent a test message to my work account on Outlook on my desktop and there it was plain as day. Now why does Outlook show it but Windows Live Mail doesn't?
I feel like an ass, too, so don't worry.
When I sent that last message, I went in and set the "no alias" thing, then sent a message, and am STILL waiting for that test reply message to arrive. I wonder if it ever will, now that I set it with the new option.
I should clarify that the new "anti-alias" thing also adds other options, like whether or not you want the reply sent via google's servers or through your own. Problem with sending via your own is that Google only offers certain sending ports, which are different than those which my companies use, and Google only allows you to choose from 3 ports. So, that's useless to me. I opted to use the Google servers, but now I'm not sure if that throws yet another kink into things, because I am STILL awaiting the test message arrival. It's been 30 minutes now. So much for using the new feature for time-sensitive communication, never mind of the message is sent at all! ;-)
So the company i work for has an Exchange (outlook) email server. I was trying to get my work emails sent to my phone but have had no luck. I just got off of the phone with At&t and they told me i need to upgrade my data plan to the Enterprise plan... I asked her what the difference between the both are , and she says " You get 1g more and you can have work emails sent to your phone." She couldnt tell me what you get other than the 1g of data... so has anyone linked their outlook account to their phone? ive searched the all mighty google and nothing leads to a solution.
You don't need enterprise plan. You should talk to your IT guys and see if ActiveSync is enabled on the Exchange server. It is required for stock email using Exchange.
Tdiliplane said:
So the company i work for has an Exchange (outlook) email server. I was trying to get my work emails sent to my phone but have had no luck. I just got off of the phone with At&t and they told me i need to upgrade my data plan to the Enterprise plan... I asked her what the difference between the both are , and she says " You get 1g more and you can have work emails sent to your phone." She couldnt tell me what you get other than the 1g of data... so has anyone linked their outlook account to their phone? ive searched the all mighty google and nothing leads to a solution.
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Click to collapse
Agreed you don't need an enterprise plan. I was able to get my work emails on my phone with out that plan. You just need to get some details from your IT department to get it setup on your phone.
elherr said:
You don't need enterprise plan. You should talk to your IT guys and see if ActiveSync is enabled on the Exchange server. It is required for stock email using Exchange.
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The it department said that if it isnt a company phone i cant get my emails through it but again no one is giving me specifics as to why. They are making the switch from blackberrys to iphones, so if an iphone can get the emails should i be able to set something up?
edit* so i called and he told me that it is possible for me to get my emails, but that it wasnt supported by them so they couldnt give me any instructions. so i put the mailbox server name where it should go and then domain/username and password, tick use ssl and it says Checking incoming server settings... and for about 2 mins it shows this and then it says couldnt open connection to server... and also they said that ActiveSync IS enabled
Tdiliplane said:
The it department said that if it isnt a company phone i cant get my emails through it but again no one is giving me specifics as to why. They are making the switch from blackberrys to iphones, so if an iphone can get the emails should i be able to set something up?
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Again, you should try to get details from your IT department such as domain, username, server, etc. That information for iPhones should also work for Android. The IT department at my old employer (News Corp / Fox Media, so not some dinky fly by night company) had a "how to get email on your iPhone/Android" faq. You definitely don't need to change anything on AT&T's end.
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ThierryXN said:
Again, you should try to get details from your IT department such as domain, username, server, etc. That information for iPhones should also work for Android. The IT department at my old employer (News Corp / Fox Media, so not some dinky fly by night company) had a "how to get email on your iPhone/Android" faq. You definitely don't need to change anything on AT&T's end.
posted via my tapatalking Mandroid
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i hear you, halliburton has to make everything as complicated as possible i guess. i actually have all the info in my email client (domain, username, server, etc.) the it guy told me in his best english what to use (Mailbox server name, domain/username) but for some reason it will not connect to it...
* i even tried using the client access server name in the others place and it still wont connect...
ThierryXN said:
Again, you should try to get details from your IT department such as domain, username, server, etc. That information for iPhones should also work for Android. The IT department at my old employer (News Corp / Fox Media, so not some dinky fly by night company) had a "how to get email on your iPhone/Android" faq. You definitely don't need to change anything on AT&T's end.
posted via my tapatalking Mandroid
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True, but I believe that the OP said the IT department won't divulge the info needed to set up email from their server. I had the same situation. My office will only allow it if it's iPhone. I got the same "not suported" bs that the OP got from his. I resorted to using the office's webmail access if I need to get in, and having certain emails automatically forwarded via filters. Royal pain. I also told them that if anyone ever needed to urgently contact me by email and I was out of the office, that it's on their heads.
It looks like the company (Halliburton) has a website you can go to to check your mail. Try using "whmail.halliburton.com" or "owa.halliburton.com" as the server address. Also make sure you put the user name as "halliburton.com/user".
moorecomp
AT&T Samsung Galaxy SII
SGH-I777
ShoStock2-v3.1.2
UCKJ4 modem
xhepera said:
True, but I believe that the OP said the IT department won't divulge the info needed to set up email from their server. I had the same situation. My office will only allow it if it's iPhone. I got the same "not suported" bs that the OP got from his.
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Click to collapse
Yeah, I was mostly confirming that this is an IT issue and not something that he should change his AT&T account for.
posted via my tapatalking Mandroid
moorecomp said:
It looks like the company (Halliburton) has a website you can go to to check your mail. Try using "whmail.halliburton.com" as the server address. Also make sure you put the user name as "halliburton.com/user".
moorecomp
AT&T Samsung Galaxy SII
SGH-I777
ShoStock2-v3.1
UCKJ4 modem
Click to expand...
Click to collapse
My company has also said that they do not support Android but by using the web mail address for my online web access as the server I was able to get it to work.
Tdiliplane said:
The it department said that if it isnt a company phone i cant get my emails through it but again no one is giving me specifics as to why. They are making the switch from blackberrys to iphones, so if an iphone can get the emails should i be able to set something up?
edit* so i called and he told me that it is possible for me to get my emails, but that it wasnt supported by them so they couldnt give me any instructions. so i put the mailbox server name where it should go and then domain/username and password, tick use ssl and it says Checking incoming server settings... and for about 2 mins it shows this and then it says couldnt open connection to server... and also they said that ActiveSync IS enabled
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Click to collapse
Hmmm. Do they have iPhone users working already or are they still in the planning stages? My company was using Blackberry phones in conjunction with Blackberry Enterprise Server (BES) and turned off ActiveSync. BES acts as mail relay between Exchange and phone.
A few months ago our company allowed us to use our own phones and turned ActiveSync back on. Good thing -- I was ready to destroy my POS Blackberry.
If Outlook Web Access (OWA) is enabled you could always try Touchdown app on Google Play. I've heard good things about it but it is a bit pricey.
and using touchdown i get this
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
it seems like it doesnt recognize the server address, but this is the one he gave me...
edit... so i got it to work using the OWA host name. WOOOHOOO thanks!
Tubifex said:
My company has also said that they do not support Android but by using the web mail address for my online web access as the server I was able to get it to work.
Click to expand...
Click to collapse
Well, I'm able to access the actual web mail interface, but are you saying that you can actually connect to the Exchange server by doing that? Does mail actually get pushed to you? Or is mail able to be synced?
xhepera said:
Well, I'm able to access the actual web mail interface, but are you saying that you can actually connect to the Exchange server by doing that? Does mail actually get pushed to you? Or is mail able to be synced?
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Click to collapse
My Exchange server uses the same name & IP address for OWA and ActiveSync. YMMV.
You will not get push email if you are using Touchdown with OWA.
xhepera said:
Well, I'm able to access the actual web mail interface, but are you saying that you can actually connect to the Exchange server by doing that? Does mail actually get pushed to you? Or is mail able to be synced?
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Click to collapse
That is how I have mine configured and push works great.
moorecomp
AT&T Samsung Galaxy SII
SGH-I777
ShoStock2-v3.1.2
UCKJ4 modem
moorecomp said:
That is how I have mine configured and push works great.
Click to expand...
Click to collapse
Technically, true 'push' email with Exchange requires ActiveSync. OWA is not the same -- polling is required. Nitrodesk Touchdown document addresses this on pages 21 & 22.
http://www.nitrodesk.com/tddownloads/tdstartup.pdf
As a side note, Exchange OWA has a cool feature allowing you to log phone ActiveSync transactions for troubleshooting. Go to 'Options' in OWA (upper right hand corner of browser in Exchange 2010), and select 'See all options...'. You'll get a new page displayed with 'Phone' option on left panel. This will display all mobile deivices associated with your Exchange account. Wipe the device remotely, log email transations, etc. Fun stuff. Note that this is ONLY if you are using ActiveSync.
For all you experiencing issues with activesync
Go into your OWA ECP in your web browser and clear your list of past syncing devices it may help alleviate the can not open a connection to server issue in android. I know it sounds odd but it works for me occasionally to get my device syncing with my personal exchange server I run and manage.
Also if your company is using Activesync and iPhones are connecting your android phone shouldn't have a issue. Many companies use autodiscover also so upon typing in your e-mail into the e-mail app it should discover your settings. Also a helpful tool is located at: http://testexchangeconnectivity.com which may help get you connected.
Sent from my SGH-I777 using xda app-developers app
elherr said:
Technically, true 'push' email with Exchange requires ActiveSync. OWA is not the same -- polling is required. Nitrodesk Touchdown document addresses this on pages 21 & 22.
http://www.nitrodesk.com/tddownloads/tdstartup.pdf <snip>
Click to expand...
Click to collapse
Yes, "True" push. We use Activesync. The server address for setting up the Exchange/Activesync account on a phone is "owa.company.com". The OWA website to check mail is different, (http://owa.company.com). It is all the same server, just accessing different services that are running on the box. In this case the user was able to get it working by using owa.halliburton.com as his server address.
moorecomp
AT&T Samsung Galaxy SII
SGH-I777
ShoStock2-v3.1.2
UCKJ4 modem
moorecomp said:
Yes, "True" push. We use Activesync. The server address for setting up the Exchange/Activesync account on a phone is "owa.company.com". The OWA website to check mail is different, (http://owa.company.com). It is all the same server, just accessing different services that are running on the box. In this case the user was able to get it working by using owa.halliburton.com as his server address.
Click to expand...
Click to collapse
Ah. My bad. Thought you were NOT using ActiveSync.
Yes indeed, ActiveSync and OWA are provided on the same host in a typical configuration.
hey guys thanks alot for the help, i wish i would have known all this info before i bought the touchdown app, now my pockets are 20$ lighter lol
Few qns:
1. I know we cannot delete the first Microsoft Account associated with the device, but can we at least delete the email part of it? It automatically created a hotmail email account/tile and started syncing it. I don't want email on my phone, its my primary email and I usually have no security on phone. I know I can disable email sync and it will remove the tile but anyone can re-enable it
2. Is there a way to select only specific people to appear on the People Tile? It allows disabling certain accounts but not certain people (either blacklist or whitelist), I don't want random people checking out my phone and wondering if they've been selected to specially appear on my home page! Can it only display certain "Favourites"?
Click to expand...
Click to collapse
Resolved, Thanks
3. The status bar shows no indication of whether it is connected to 2G or 3G network (Data is disabled so can't use the E/H icons), is this normal?
4. The Settings>Mobile network Highest Speed settings does not show a 4G option, I only have 2G and 3G
5. Marketplace does not show all the available on the home page (of the Marketplace or on the live tile), if I goto a specific app, THEN it shows the update and also reflects this on the home page and live tile.
For your qn #5, I've experienced the same.
http://forum.xda-developers.com/showthread.php?t=2046856
I was rigorously researching this and someone elsewhere seemed to suggest that this is deliberate and the Microsoft provides an option for the developers to do this. i.e There is a time lag between when they become available and when the actual notifications are pushed out.
This did not seem intuitive. The only reasons I can think of this happening are:
1) Pushing update notifications out to all instantly would cause mass damage in case of severe bugs, this way they know only a few hardcore users will check the app individually and install it and they have time for a pseudo-beta test.
2) The update notifications get pushed from the server and this server is only polled/or pushes them at certain times a day or week.
ah06 said:
2. Is there a way to select only specific people to appear on the People Tile? It allows disabling certain accounts but not certain people (either blacklist or whitelist), I don't want random people checking out my phone and wondering if they've been selected to specially appear on my home page! Can it only display certain "Favourites"?
Click to expand...
Click to collapse
New feature in Windows Phone 8: Groups!
http://winsupersite.com/windows-phone/windows-phone-8-tip-share-only-certain-people
Make a group with the people you want to see/interact with most often. Pin THAT to the Start menu. Only those people show up...
When you tap the tile you are taken to the group, but you can still swipe over to all people easily, so it still gives you access to the full people hub.
---------- Post added at 09:50 AM ---------- Previous post was at 09:48 AM ----------
ah06 said:
1. I know we cannot delete the first Microsoft Account associated with the device, but can we at least delete the email part of it? It automatically created a hotmail email account/tile and started syncing it. I don't want email on my phone, its my primary email and I usually have no security on phone. I know I can disable email sync and it will remove the tile but anyone can re-enable it
Click to expand...
Click to collapse
Settings, email + accounts, Microsoft account, content to sync, uncheck Email.
Settings, email + accounts, Microsoft account, content to sync, uncheck Email.
Click to expand...
Click to collapse
I knew about that but it allows anyone to re-enable it at any time without re-entering the password, that's hardly ideal. But I am currently using that as a workaround anyway. Thanks for the help
Also thanks for the Groups suggestion, will use that workaround.
ah06 said:
Few qns:
I know we cannot delete the first Microsoft Account associated with the device, but can we at least delete the email part of it? It automatically created a hotmail email account/tile and started syncing it. I don't want email on my phone, its my primary email and I usually have no security on phone. I know I can disable email sync and it will remove the tile but anyone can re-enable it
Click to expand...
Click to collapse
I know this doesn't answer your question, but can I ask why you would not have any security on the phone? You can always have pin number set-up.
However, I can see a case where you have to hand over your phone to may be family and you don't want them to go through your email.
A non-ideal solution is to set-up a separate MS account for the phone. Of course, this means that you'll leave all your other stuff (Xbox gamertag, calendar etc) behind and have to start over again.
I am having an issue with trying to log into my Office 365 account for my work email using OWA on my new LG G5. I can log in to the web-based version using Chrome. But when I attempt to do it on OWA, it says "Finding your server (this may take a moment)..." for about 15-30 seconds, and then says "Couldn't find your settings" with the options to "Try again" or "Advanced". Clicking on "Advanced" gives me the fields of "Email address:", "Password:", "User name:", "Domain:", "Server:", and a check box for "Server requires encrypted (SSL) connection". I have played around with these but no luck.
Seems to be an LG G5 issue, as it worked/still works fine for me on my Nexus 5.
Help! Really hoping to use OWA to get notifications that I've gotten so used to .
mine seems fine, but I use the MailCal app as it caches all my OWA content a lot better (incl MailCal cache of the address book and optional calendar sync'ing to the phone - even though this is supposed to be blocked for mail apps ).
tdog311 said:
I am having an issue with trying to log into my Office 365 account for my work email using OWA on my new LG G5. I can log in to the web-based version using Chrome. But when I attempt to do it on OWA, it says "Finding your server (this may take a moment)..." for about 15-30 seconds, and then says "Couldn't find your settings" with the options to "Try again" or "Advanced". Clicking on "Advanced" gives me the fields of "Email address:", "Password:", "User name:", "Domain:", "Server:", and a check box for "Server requires encrypted (SSL) connection". I have played around with these but no luck.
Seems to be an LG G5 issue, as it worked/still works fine for me on my Nexus 5.
Help! Really hoping to use OWA to get notifications that I've gotten so used to .
Click to expand...
Click to collapse
UPDATE 12-16-16: I found that I can make it work if I go into "Advanced", where I have to use a very long many-character address typed exactly as shown in my desktop Outlook account settings as my "Server" address. Also, I used "https://outlook.office365.com" as my "Domain".
Hope this helps somebody else out there!!!