So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
Devzz said:
So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
Click to expand...
Click to collapse
Is your phone bone stock at the moment? (locked BL, no root, stock rom, stock kernel)
I had the issue initially - the phone wouldn't wake up a couple of times a day and I'd have to soft reset. But I was rooted with a custom kernel, etc. and learning to use the tools for Sony phones (coming from Samsung phones). But now it's perfectly stable. In my case, I suspect it was a combination of how I was flashing things,etc.
Otherwise, completely stock, i don't recall the phone freezing. Have you done a complete wipe and repair via SUS or PC Companion?
prazvt said:
Is your phone bone stock at the moment? (locked BL, no root, stock rom, stock kernel)
I had the issue initially - the phone wouldn't wake up a couple of times a day and I'd have to soft reset. But I was rooted with a custom kernel, etc. and learning to use the tools for Sony phones (coming from Samsung phones). But now it's perfectly stable. In my case, I suspect it was a combination of how I was flashing things,etc.
Otherwise, completely stock, i don't recall the phone freezing. Have you done a complete wipe and repair via SUS or PC Companion?
Click to expand...
Click to collapse
Hey, yeah the phone is pure stock. I've not messed around with the software nor downloaded anything I shouldn't have. I've not done a complete wipe and repair but I'm thinking about factory resetting. Obviously this is not a hardware issue but I don't want to have to keep resetting my phone twice a day because that is stupid. Hopefully it was a one off and I guess I'm not too bothered but I may go in store tomorrow and just see if they will replace it. Silly reason to do so, I know, but I guess I'm within my rights if the phone isn't working properly. What do you think?
Devzz said:
So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
Click to expand...
Click to collapse
hi mate , could you please give us your update on this thread ? http://forum.xda-developers.com/showthread.php?t=2757544
Let us know about the batch and what problems you'hv been facing
Thank you
shaf46 said:
hi mate , could you please give us your update on this thread ? http://forum.xda-developers.com/showthread.php?t=2757544
Let us know about the batch and what problems you'hv been facing
Thank you
Click to expand...
Click to collapse
Hey Shaf, thanks for the suggestion. I've just posted there now so you can see all the issues I've had with this particular device so far. What do you think I should do - as in should I go in and see if they will exchange it or should I wait for the .69 firmware to roll out?
Devzz said:
Hey Shaf, thanks for the suggestion. I've just posted there now so you can see all the issues I've had with this particular device so far. What do you think I should do - as in should I go in and see if they will exchange it or should I wait for the .69 firmware to roll out?
Click to expand...
Click to collapse
i would wait for the firmware to come out but if you paid for it and under a warranty then go and change it and look out for the physical issues before receiving another one as one it is software issue its fine but like i say under warranty ? you paid for it ? then change it
shaf46 said:
i would wait for the firmware to come out but if you paid for it and under a warranty then go and change it and look out for the physical issues before receiving another one as one it is software issue its fine but like i say under warranty ? you paid for it ? then change it
Click to expand...
Click to collapse
I only bought it a few days ago and manufacturer's warranty is 12 months here I think I'll keep it and see if a firmware update helps because it is perfect hardware wise and I won't be happy if they give me a new one and it has gaps etc. Would you happen to know if the new update helps with the camera/overheating issue?
Devzz said:
I only bought it a few days ago and manufacturer's warranty is 12 months here I think I'll keep it and see if a firmware update helps because it is perfect hardware wise and I won't be happy if they give me a new one and it has gaps etc. Would you happen to know if the new update helps with the camera/overheating issue?
Click to expand...
Click to collapse
my friend, go to setting factory reset the phone as new , format your sd card as new or buy a new one
then re set up the phone, don't install unnecessary apps or games
i don't know yet but ill wait for officials ones im scared of bricking my phone :#
shaf46 said:
my friend, go to setting factory reset the phone as new , format your sd card as new or buy a new one
then re set up the phone, don't install unnecessary apps or games
i don't know yet but ill wait for officials ones im scared of bricking my phone :#
Click to expand...
Click to collapse
Yeah I'll factory reset if it happens again! Haha yeah I've not done anything to it simply because this is my first non-nexus phone since the Nexus S! Can't risk anything happening Thanks again for all your help Shaf, appreciate it! :highfive:
Devzz said:
Yeah I'll factory reset if it happens again! Haha yeah I've not done anything to it simply because this is my first non-nexus phone since the Nexus S! Can't risk anything happening Thanks again for all your help Shaf, appreciate it! :highfive:
Click to expand...
Click to collapse
haha no worries mate, im here to help people
and keep us update
sony xperia is a really nice phone but its like a ferrari :3 so you need to take care of it and clean it every time just like a baby :')
shaf46 said:
haha no worries mate, im here to help people
and keep us update
sony xperia is a really nice phone but its like a ferrari :3 so you need to take care of it and clean it every time just like a baby :')
Click to expand...
Click to collapse
So it looks like I've got a faulty Ferrari just had to reset it again for a third time! Not sure what the reason is but again the power button would not respond and the screen would not wake.
Devzz said:
So it looks like I've got a faulty Ferrari just had to reset it again for a third time! Not sure what the reason is but again the power button would not respond and the screen would not wake.
Click to expand...
Click to collapse
Now, this is an issue mate don't play with it leave it, if you got guarantee, claim it please
shaf46 said:
Now, this is an issue mate don't play with it leave it, if you got guarantee, claim it please
Click to expand...
Click to collapse
Hey mate, sorry late reply! I rang the place I bought the phone from and they said if I can't reproduce the problem they cannot replace it as I have no proof so I'm waiting for it to happen again as I have no clue what is going wrong!
Devzz said:
Hey mate, sorry late reply! I rang the place I bought the phone from and they said if I can't reproduce the problem they cannot replace it as I have no proof so I'm waiting for it to happen again as I have no clue what is going wrong!
Click to expand...
Click to collapse
i don't why sellers are *****y , when you buy something they open their mouth and smile at you when its not working properly you become their worst enemy next time mate do a video when it lags / freeze, and show it to them it will shut their mouth
shaf46 said:
i don't why sellers are *****y , when you buy something they open their mouth and smile at you when its not working properly you become their worst enemy next time mate do a video when it lags / freeze, and show it to them it will shut their mouth
Click to expand...
Click to collapse
Haha, to think I'm gonna be working for them next month! Yeah I'll have to record all problems from now until them give me a working phone. I saw the .402 OTA was available from today in Europe so I'll wait for that to roll out before making any rash decisions about returns
Devzz said:
So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
Click to expand...
Click to collapse
I was having issues with mine freezing especially while using the camera.
- Sent From My Xperia Z2 On Bell
acheney1990 said:
I was having issues with mine freezing especially while using the camera.
- Sent From My Xperia Z2 On Bell
Click to expand...
Click to collapse
Ah man. In a way I'm glad to see I'm not alone at least! For some reason mine is mostly random but I've kind of noticed it happens after I pull the charger out. Have you tried to go in and exchange it? If it's the camera causing it, it seems easily reproducible.
@shaf46
Hey Shaf, sorry to bother you mate. I just don't understand what is wrong with this phone! My estimated time on with stamina mode is down to 1 day a few hours again. It is a brand new phone I only got it yesterday. Is it the way I am charging it or is it just buggy software? I don't have any apps I don't need and even tap to wake is off. The battery works normally I guess although it is draining a bit fast (5% in 20 minutes while using it) but I don't understand what could be causing this to happen!
Devzz said:
@shaf46
Hey Shaf, sorry to bother you mate. I just don't understand what is wrong with this phone! My estimated time on with stamina mode is down to 1 day a few hours again. It is a brand new phone I only got it yesterday. Is it the way I am charging it or is it just buggy software? I don't have any apps I don't need and even tap to wake is off. The battery works normally I guess although it is draining a bit fast (5% in 20 minutes while using it) but I don't understand what could be causing this to happen!
Click to expand...
Click to collapse
It's happened to me once where the phone wouldn't switch on after sleeping, turned on after about 2mins, but only when I received my magnetic charger and started charging with it. Not sure if the magnetic charger is the problem since I only had that problem once and never happened since.
Are you charging it with a magnetic charger?
Pesetio said:
It's happened to me once where the phone wouldn't switch on after sleeping, turned on after about 2mins, but only when I received my magnetic charger and started charging with it. Not sure if the magnetic charger is the problem since I only had that problem once and never happened since.
Are you charging it with a magnetic charger?
Click to expand...
Click to collapse
Did you manage to sort it out? No I'm using the standard charger provided but after charging it last night, the estimation of battery time in stamina mode has come down significantly. The estimation assumes stamina mode is not on but it is turned on in my notification bar. This time yesterday the estimate was at ~5 days.
Related
I have bought xps about 20 days ago. Yesterday and today , while I was surfing the net via wifi (both times) , my phone suddenly switched off and made a restart. Did anyone experience a problem like this ?? It never happened before.
Not had that problem - infact I was just thinking today that I haven't restarted my phone for a week.. and it still feels super smooth... which I've never experienced before on Android!
Never had a sudden restart, lag or unresponsive device. Seems that you are the only one here with such a luck...
Is this a reason for returning my phone to Sony? Is sony obliged to replace my device with another one?
georgebest said:
Is this a reason for returning my phone to Sony? Is sony obliged to replace my device with another one?
Click to expand...
Click to collapse
Unfortunately sudden restarts are very common in the android world. I think 80% of the android smartphones had at least once this problem. You should wait to see if it happen again and if so try a hard reset or a software repair using sony pc companion. If it will become a common problem even with other users sony with a future update it will fix the problem. What software version do you have .62 .67 or .73 ?
Hi,
If you have this reboot issue
Nothing can resolve this!
But,just in case
Do not use your phone with charger pluged in for long time!
This kill your battery very quick!
And cause autoreboot
And be careful with internet!
If you flash some FW or rom or kernel
Made a full charge before flash
Ciao
I've had this happen to me on my Xperia S twice already while using it.
It also randomly restarts while in standby once in awhile.
Not sure what's causing this. Any suggestions?
ssj_jaypee said:
I've had this happen to me on my Xperia S twice already while using it.
It also randomly restarts while in standby once in awhile.
Not sure what's causing this. Any suggestions?
Click to expand...
Click to collapse
If it's not happening very offen like twice a day, the only thing you can do is wait for the 4.0 update, because If you look in all the other android smartphone forums you will see that every android model have this issue from time to time. I think is something like the Windows OS bluescreen...very very difficult for normal users to detect where is the problem. I think with the 4.0 update the problem it will be solved. But if the Xperia S become unstable and randomly rebooting every day try a software repair with pc companion and if this is not solving the problem just go to a Sony support center and give them the smartphone for replacement.
I have the reboot twice
Refresh ROM good!
Hi, my phone also has random restarts. It becomes sluggish and unresponsive, then just restarts.
I think mine has done it once or twice when just in standby mode as well.
I actually got my first Xperia S replaced as it had this problem, but the replacement is also suffering from it.
Seen a few other people saying they have the same over on the Sony forums, so I think its a software problem somewhere.
sssache said:
Unfortunately sudden restarts are very common in the android world. I think 80% of the android smartphones had at least once this problem. You should wait to see if it happen again and if so try a hard reset or a software repair using sony pc companion. If it will become a common problem even with other users sony with a future update it will fix the problem. What software version do you have .62 .67 or .73 ?
Click to expand...
Click to collapse
I have .73. I didn't flash my device nor I use it when charges(and I don't let it charging for hours).
I think that there was not enough RAM at that time but I am not sure. I'll have to check it out.
I just experienced the same problem not too long ago. I was web browsing and my phone crashed and rebooted on it's own. I'm on the phone with Sony right now because I have the youtube issue as well. This sounds like a software issue.
Had mine since March 6. So far only one random reboot, none since update to 6.0.A.5.6
Sent from my SO-02D using xda premium
I called Sony Mobile Canada to report this issue. I told her others are having this issue as well. She's going to escalate it. I would like to encourage everyone who's having this problem to call Sony tech support in your Country and let them be aware of this issue. The more people call about this issue, just maybe they will work on a software fix sooner rather than later. Strength in numbers!
No restart on mine
I heavy use internet 3G/wifi on it
But,
I never flash anything on mine with flashtool or seus or pcc
Pure stock FW.67
12w14
AAD-AV
Only 2 "big" issue
Phone freeze one time
when plug charger in
VolumeUp+power solve the bug,
And the yellow tint on the screen.
Normally,when the phone keep autoreboot,or autopowerOff
It is caused by a dead battery
You can identify it
by keep hold power when the phone restart by itself
and at reboot
If the led blink 3 time red when holding power
That's indicated battery die
Or made a battery test in service *#*#7378423#*#*
But your phone is new !
So try a full charge with reset battery to get best power (volumeUp + power 5second one vibrate)
If your phone is rooted
you can delete manualy "power_supply"
in sys/class and reboot
with charger pluged in
After that,
try a full restore with seus with wipe data ect..
Can't help more :-(
Ciao
kaosdroid said:
Hi,
If you have this reboot issue
Nothing can resolve this!
But,just in case
Do not use your phone with charger pluged in for long time!
This kill your battery very quick!
And cause autoreboot
And be careful with internet!
If you flash some FW or rom or kernel
Made a full charge before flash
Ciao
Click to expand...
Click to collapse
Most bull **** reaction today...
Whats next?
Putting phone in fridge when charging?
Sent from my LT26i using XDA
Efe64 said:
Most bull **** reaction today...
Whats next?
Putting phone in fridge when charging?
Sent from my LT26i using XDA
Click to expand...
Click to collapse
I don't think so
Just read the forum
maybe you understand
I said that
because with my old x10
I encounter some restart and finally
Kill my battery
And nothing resolve this reboot on it!
I used the phone alway pluged and it come hot like *****!
And some people and dev said
MADE A FULL CHARGE BEFORE FLASH
This mean to avoid battery problem
But you!
What you suggest?
I just try to help or give some tips
And finally read the manual of your phone!
Especially battery section!
which browser you was using? and did that happen while downloading or just while browsing? and for how long you already was connected to wifi before the restart?
Eyados said:
which browser you was using? and did that happen while downloading or just while browsing? and for how long you already was connected to wifi before the restart?
Click to expand...
Click to collapse
I was using opera mobile and I was surfing about 5-10 min.
kaosdroid said:
I don't think so
Just read the forum
maybe you understand
I said that
because with my old x10
I encounter some restart and finally
Kill my battery
And nothing resolve this reboot on it!
I used the phone alway pluged and it come hot like *****!
And some people and dev said
MADE A FULL CHARGE BEFORE FLASH
This mean to avoid battery problem
But you!
What you suggest?
I just try to help or give some tips
And finally read the manual of your phone!
Especially battery section!
Click to expand...
Click to collapse
Sure i understand it much better then u.
What has random freeze to do with battery?
What you are telling is another section:
http://forum.xda-developers.com/showthread.php?p=25402228
Here you go.
Of course it getting hot.
Power means heat...
Logic.
This isnt a overclocked pc with grammacs core mg..
Kills battery and reboot. Right. Your right.
You go from a to z.
Do you even know what you are talking about?
He says freeze with browser bla bla, you begin with battery...
Nvm.
Good luck in your life
Sent from my LT26i using XDA
For the last two days my phone has been anything off at random... nothing has been changed... I'm on the cm9 nightly from the two days ago... this is the thing tho... If I gentely tap the phone it will shut off or shake it... so I figured maybe after time the batter is lose... but it also is turning off if it sits completely still...unless its playing music. It has not turned off since Round 8 ad I have just had it playing music this full time ...any ideas??
I already did a full wipe and re install and when I get home I'm going to Oden back to stock and redo everything.
ipeench said:
For the last two days my phone has been anything off at random... nothing has been changed... I'm on the cm9 nightly from the two days ago... this is the thing tho... If I gentely tap the phone it will shut off or shake it... so I figured maybe after time the batter is lose... but it also is turning off if it sits completely still...unless its playing music. It has not turned off since Round 8 ad I have just had it playing music this full time ...any ideas??
I already did a full wipe and re install and when I get home I'm going to Oden back to stock and redo everything.
Click to expand...
Click to collapse
My only suggestion at this point is odin back to stock 2.1.
Unfortunately this sounds like symptoms of hardware failure. I had a phone (cliq) which would do the exact thing as you described...the phone would vibrate shut off and reboot unexpectedly. I would open the physical keyboard and it would also shut off...this is totally hardware related from my understanding. But that is the worst case scenario.
Hopefully it is a software related issue in your case. Not much else i can say.
Sent from my Galaxy Nexus using XDA
Overclocked? Voltages changed at all from default? If you have anything set in voltage control or setcpu, get rid of them and try it. You could also try booting into recovery and see if you can reproduce the problem. That should also help determine if it is software or hardware related.
If the phone is plugged in it does not seem to reboot. i have not had time to mess with it i will check it out this weekend. Weird because it only seems to be doing this at work? I have not had it restart on me at all while at home.
Also if i have the music playing it will not turn off. This weekend im going to oden back to stock and see how it goes. otherwise gonna try to deal with it long enough till the gs3 comes out, ha.
ipeench said:
If the phone is plugged in it does not seem to reboot. i have not had time to mess with it i will check it out this weekend. Weird because it only seems to be doing this at work? I have not had it restart on me at all while at home.
Also if i have the music playing it will not turn off. This weekend im going to oden back to stock and see how it goes. otherwise gonna try to deal with it long enough till the gs3 comes out, ha.
Click to expand...
Click to collapse
You ever find a solution, I have a vibrant with the same problems. probably dropped mine too much lol
drago10029 said:
You ever find a solution, I have a vibrant with the same problems. probably dropped mine too much lol
Click to expand...
Click to collapse
hey i know its been a while but i havent been on here at all. Never found a solution for it but for some reason it doesnt turn off random anymore
ipeench said:
hey i know its been a while but i havent been on here at all. Never found a solution for it but for some reason it doesnt turn off random anymore
Click to expand...
Click to collapse
thanks for the response. and I found my problem already too, I had a bad power ribbon inside the phone that was torn.
So I searched the forum for a bit and saw some people have similar issues but not the exact issue that I have. For some reason, my phone's power button only turns on the phone. After the phone is on, it doesn't work anymore. (i.e. will not put the phone into the lock state nor wake up the phone) The only way for me to wake up the phone is to plug it into the charger which will activate the lock screen.
Some additional information:
I am currently running Stock 4.0.3 ICS unrooted.
I have tried a factory reset on the phone.
I have also tried the *2767*3855# factory format code which is supposed to reinstall the phone firmware.
I was using the Go Launcher/Go Locker app as my default home screen and lock screen but this is still happening even after a factory reset back to TouchWiz.
This problem occurred after turning my phone back on this morning after it died due to running out of battery.
If anyone knows what I should do or can point me in the right direction, I would be grateful.
Warranty replacement.
raduque said:
Warranty replacement.
Click to expand...
Click to collapse
Boo, that sucks. Do you think going through AT&T or Samsung would be better? I guess its between a refurbished phone vs not having one for 2 or so weeks.
Malaranu said:
Boo, that sucks. Do you think going through AT&T or Samsung would be better? I guess its between a refurbished phone vs not having one for 2 or so weeks.
Click to expand...
Click to collapse
Funny thing about this question. We have a recent thread about this going on right this very minute. :highfive:
MotoMudder77 said:
Funny thing about this question. We have a recent thread about this going on right this very minute. :highfive:
Click to expand...
Click to collapse
Haha found it in the general section. =D thanks. :highfive:
Woe you are lucky! Hoed you factory reset without a hard brick
Sent from my SGH-I777
Malaranu said:
So I searched the forum for a bit and saw some people have similar issues but not the exact issue that I have. For some reason, my phone's power button only turns on the phone. After the phone is on, it doesn't work anymore. (i.e. will not put the phone into the lock state nor wake up the phone) The only way for me to wake up the phone is to plug it into the charger which will activate the lock screen.
Some additional information:
I am currently running Stock 4.0.3 ICS unrooted.
I have tried a factory reset on the phone.
I have also tried the *2767*3855# factory format code which is supposed to reinstall the phone firmware.
I was using the Go Launcher/Go Locker app as my default home screen and lock screen but this is still happening even after a factory reset back to TouchWiz.
This problem occurred after turning my phone back on this morning after it died due to running out of battery.
If anyone knows what I should do or can point me in the right direction, I would be grateful.
Click to expand...
Click to collapse
had the same problem few days back.well i stay in india so there is no option to get it repaired by samsung service center.so,i took the device to a local mobile service shop and he fixed the issue with in 3 Hours...he said that he has replaced the power button and now my device works fine..it costed me 10$ =550 Rs
I have the same problem with my galaxy S2. I have changed the button, but it doesn't work anymore.
Sorry for my bad english, I'm french.
Hi - I'm using a Galaxy S3 right now and it's not powering on at all. Battery is guaranteed not empty as it has been on charge all morning. It's rooted and running SuperNexus - I9300 - BUILD 4.
I can't even get into download mode - tried powering on with volume keys held up and/or down along with home key and power key but no luck
I've called Samsung and they will take it away for warranty repair but my worry is if they know it's rooted - will they refuse to fix it?
I'm clutching at straws but has anyone got any other suggestions I could try?
I imagine you already tried this, but when it happened to me last, I simply took the battery out for a few and put it back in, then it fired up. Has only happened to me once though.
NMonster69 said:
I imagine you already tried this, but when it happened to me last, I simply took the battery out for a few and put it back in, then it fired up. Has only happened to me once though.
Click to expand...
Click to collapse
yeh it's been out for a few minutes. Maybe i should try it for a little while longer.
One thing I forgot to mention is that sometimes I would pick up the phone to look at something and the screen would be blank but the soft keys would be lit up. The only way to get the screen back was to keep the power button pressed down for 10 seconds or so so that it switched off and then back on.
This is what happened this time - but only this time it's refusing to come back on
5aq1b said:
yeh it's been out for a few minutes. Maybe i should try it for a little while longer.
One thing I forgot to mention is that sometimes I would pick up the phone to look at something and the screen would be blank but the soft keys would be lit up. The only way to get the screen back was to keep the power button pressed down for 10 seconds or so so that it switched off and then back on.
This is what happened this time - but only this time it's refusing to come back on
Click to expand...
Click to collapse
There's a known issue with some devices having problems with this in here:
http://forum.xda-developers.com/showthread.php?t=1993044
But if your device was starting to have problems before... maybe it wasn't related to motherboard but something else, maybe even software related... But still, if the device is not powering at ALL you should be good with samsung, as they will just replace the motherboard and thats all (at least some ppl had it repaired even rooted and with CM installed on the thread I linked above.
Good luck and share your adventure with the SAT (if you finally send it there) on the other post
If your in the eu then rooting your phone won't affect the warranty. It's been confirmed a few times in the thread posted above. It sounds to me like another mother board failure.
Sent from my GT-I9300 using Tapatalk 2
MuertoKo said:
There's a known issue with some devices having problems with this in here:
http://forum.xda-developers.com/showthread.php?t=1993044
But if your device was starting to have problems before... maybe it wasn't related to motherboard but something else, maybe even software related... But still, if the device is not powering at ALL you should be good with samsung, as they will just replace the motherboard and thats all (at least some ppl had it repaired even rooted and with CM installed on the thread I linked above.
Good luck and share your adventure with the SAT (if you finally send it there) on the other post
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thanks mate! Pardon my ignorance, but what's 'SAT' ?
I think i'll be sending it off to http://www.freesamsungrepairs.com/ because of their turn around time!
Raverlee said:
If your in the eu then rooting your phone won't affect the warranty. It's been confirmed a few times in the thread posted above. It sounds to me like another mother board failure.
Sent from my GT-I9300 using Tapatalk 2
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thanks - just a pain in the arse, especially this time of year. Gutted that i'll have lost a few pictures as i didnt change the settings to store pictures on external storage And i've lost all my notes!
did a backup with titanium backup though!
Does anyone know how to restore it so that your folders and layout are preserved?
5aq1b said:
thanks mate! Pardon my ignorance, but what's 'SAT' ?
I think i'll be sending it off to http://www.freesamsungrepairs.com/ because of their turn around time!
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Technical service
So Im running great in my first week with the Z3, and today it locked up. The screen would not come on and when I held the power button down the phone made my text notification. I dont know how I got it to come back to life but it did. Whats the process for resetting these phones??
Bobby Buggs said:
So Im running great in my first week with the Z3, and today it locked up. The screen would not come on and when I held the power button down the phone made my text notification. I dont know how I got it to come back to life but it did. Whats the process for resetting these phones??
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Open up the Sim card tray, and you will see a yellowish looking square. Grab a toothpick or something similar and hold down on it until it restarts.
This happened to me once before and I believe it may be because I ran too many apps in the background or something because I was exciting Asphalt 8.
Maybe, you should upgrade the newest firmware from sony to fix this issue
water275 said:
Maybe, you should upgrade the newest firmware from sony to fix this issue
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This is the Z3v we're talking about, and unfortunately Verizon has us in their hands.