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This maybe due to my "upgrading" SIM cards at T-mo earlier today, but my new Amaze is not allowing me to set up Google Voice or utilize the Visual Voicemail preinstalled features and keeps directing me to call 611. Google Voice sends back an error stating "Failed to retrieve and save current forwarding number settings." When I click on Voicemail Settings it looks bad. The page doesnt load up (ie appears greyed out, with a jumble of numbers at the top where my phone # should be. Anyone else having similar issues? My first guess is either an issue with Sense or T-Mo.
do you have wifi calling ?
vinterchaos said:
do you have wifi calling ?
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No I dont see the app. At least like there was in myTouch4G, also no references to it in my settings menu.
my google voice works. it wasnt able to set up the forwarding numbers, but i always check my vm via the app anyway so. It downloaded all my vm and a test call was sent to my google mailbox
domin8 said:
my google voice works. it wasnt able to set up the forwarding numbers, but i always check my vm via the app anyway so. It downloaded all my vm and a test call was sent to my google mailbox
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If you try to open VM Settings does it look normal, or is it all greyed out and the number all jumbled?
mines not greyed out. double check and run the setup a few times, maybe itll work through. mine said some error, but i dont have anything greyed out actually. i check mine with the google voice app itself, so i dont see it as an immediate issue (for me at least)
I went from the LG G2x to this device and I had GVoice on that. The voice app failed to set call forwarding options for me, too, when I first installed it on the Amaze4G but becuase they are subscriber specific with the carrier, and not the device it doesn't matter.
If you go through google voice web site and go through the settings you can get the call forwarding codes and dial it from the device and it will accomplish the same thing and work fine.
I was on the phone with TMO this morning about a network issue happening with my phone that's unrelated to voicemail. In investigating potential service issues they mentioned that Seattle and the surrounding area has a new visual voicemail system issue. It could be that. I'm not sure if that's specific to my location or if they rolled out something service wide.
How to get back to ATT voice-mail after uninstalling GVoice?
I went to https://www.google.com/voice/b/0#phones and deactivated my Gvoice account. But then what should I do next?
I believe my voice-mail is still forwarded to GVoice somehow. I tried and left a voice-mail on mail phone, the notification bar indicated that I had 1 voice-mail, but I cannot listen to it. When I dialed 1 on the phone, it went to 804-214-6647, and said that I had no voice-mail.
I believe you have to go to Settings > Call > Voicemail service and select My Carrier.
under GVoice settings for deactivating Voicemail it says:
1) Enter the following exactly as written, as if you are dialing someone:
##004#
2) Press "Send" or "Call" on your phone to dial that number. When you see the confirmation message on your phone, you are done!
I did all that before I posted here. My problem is that my phone keeps dialing the Google Voice number instead of my ATT voicemail number. Can anyone provide me the ATT voicemail number please?
You should be able to access att voicemail if you call yourself. Make sure the call forward settings are not still set on the gvoice settings.
I think the VM dial in and forward numbers are regional. If you call att they should be able to provide the number. When my wife went from the captivate to an iPhone all the forward settings are not there on the iPhone. Att was able to reset all the settings from the network side.
Sent from my Galaxy S II (i777)
kvl19 said:
I did all that before I posted here. My problem is that my phone keeps dialing the Google Voice number instead of my ATT voicemail number. Can anyone provide me the ATT voicemail number please?
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The call in number is your cell number.
I had to call a CSR and have them reset it for me. A little bit of a pain but it is what it is.
Hope its OK I add a somewhat related question. In my dumb attempt to get visual VM back (from SR), I installed At&t Messages. Yeah no bueno. I've removed the app but my VM is still the hybrid setup with their crappy service. Will I need to call in and have them undo this mess?
Sent from my SAMSUNG-SGH-I777 using xda premium
Try dialing ##004# then hit send. That should reset everything.
Sent from my SGH-I777 using XDA Premium App
AvengerBB said:
The call in number is your cell number.
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No its not. The ATT voicemail number is a different number. Your own number gets you into your voice mail box, but that is not giving you access to your voice mail features. Been there just this week! Since this number is not always the same between locations, I suggest you call ATT, tell them that google voice mail hijacked you, and they will give you your specific voice mail number. If that does not help, send me a message.
FIXED. I called ATT and asked the voicemail number that was programmed on my device and it worked. Calling myself also worked though.
tinn1 said:
Try dialing ##004# then hit send. That should reset everything.
Sent from my SGH-I777 using XDA Premium App
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Appreciate the response but this didn't do anything for me. On call #3 with AT&T to get this god awful app and whatever it did reversed.
thank you!
this helped me reset my voicemail after un installing the ATT messages app (worst app ever) ( i used the ## way)
wondering if someone could please check as I am not getting texts and when someone calls me it goes to voicemail and I don't get the message.
Are you using Google Voice separate from your actual Sprint number or did you have your Sprint number made into your Google Voice number (though using the sprint integration, not actually porting your number to GV)?
If it's the latter, here's what happened to me. I had been using Google Voice & Sprint integration on my EVO 4G. Immediately after activating my SG3 last night everything was still working, but when I got up this morning I logged into the Google Voice web interface and realized something had been borked. I didn't have a phone number associated with my Voice account at all, and calling my cell number from my office phone sent me to Sprint voicemail rather than GV voicemail.
There was also no Phones tab under GV settings (and Settings was missing a good number of the tabs that are usually there) since sometime after the activation process it disabled the GV integration and my GV account no longer had a number at all.
No worries, I just clicked the "Get A Google Voice Number" (or however it was worded) in the left column on the web interface and went through the process again. I said I had an existing number, and it asked me to type it in to get my options. It recognized it as a Sprint number and asked how I wanted to integrate it. After that everything set up like it was before and I didn't even have to re-record my GV voicemail message since it was still there.
Hope this helps.
Thanks so much for your response! I did not integrate the numbers. Every thing looks perfect on the website. I can even make calls with Google voice. Its just when people call me it goes right to voice mail and i cant get the message if they leave a voice mail. So frustrating! Anyone else.
I did the integration method... but when I got to the screen after the choice of using a google voice number or the sprint number, the button was disabled. I rebooted my phone and everything worked fine. I get phone calls on my sprint phone from my google number, my phone also displays on their caller ID as my google number. Hell, I can even get MMS now to my google number (forwarded to my phone's messages) that I didnt think I could before.
something to check
i just had a similar problem. i was screwing with groove-ip and i stopped receiving calls.
go to google voice on your pc
go to settings
it should show you the "phones" tab, if not, get there
make sure you don't have any other phones checked for "forward calls"
i had "google chat" checked and it screwed me up
hope this helps
stu5797 said:
Thanks so much for your response! I did not integrate the numbers. Every thing looks perfect on the website. I can even make calls with Google voice. Its just when people call me it goes right to voice mail and i cant get the message if they leave a voice mail. So frustrating! Anyone else.
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try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
mercado79 said:
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
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Just wanted to conform that this does work...in case their was any doubt.
Sent from my Sprint Galaxy S3
MMS on google voice
Is there anyway to get mms on google voice or at least have them forwarded to email
sockaplaya22 said:
Is there anyway to get mms on google voice or at least have them forwarded to email
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As far as I'm concerned no, only sprint customers, at least my friends did coning but it didn't work for me
Sent from my SGH-T999 using Tapatalk 2
What is the point of gv anyway? I used it for a few days and never seemed to get much use out of it
Sent from my SGH-T999 using xda premium
It works great night at you just need to manually set it up in forwarding section or go to Google voice website under settings to get the number string to put in.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
don't forget to activate the phone through Voice.Google.com
Sent from my SPH-L710 using xda app-developers app
mercado79 said:
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
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This worked! I was constantly getting a "Forwarding number change failed" on my AT&T SIII when selecting Google Voice for my voicemail service, but I just followed the steps under Settings > Phones > Deactivate Google voicemail on this phone and then Activate Google voicemail on this phone - once you do that, the forwarded numbers under Call Forwarding on the phone list my Google Voice number like they should
Here's my only issue with this though.... if you could change the Voicemail service from My Carrier to Google Voice like normal, the next setting below it gives you options for Voicemail settings for Google Voice - that lists the number to dial, which is obviously your GV number and not the carrier specified one.... On the dialer, if you press the Voicemail icon without having GV enabled as the correct service, it dials the carrier specified one instead! I'm sure that when a voicemail comes in and pops up on the notification bar, I'm just going to click on that and read / listen to it there, but not having the option of dialing it straight away from the dialer is a little half-assed....
I found this for a solution on an S2 for AT&T, might give that a try and see if they can figure it out for me
KryptosXLayer2 said:
This worked! I was constantly getting a "Forwarding number change failed" on my AT&T SIII when selecting Google Voice for my voicemail service, but I just followed the steps under Settings > Phones > Deactivate Google voicemail on this phone and then Activate Google voicemail on this phone - once you do that, the forwarded numbers under Call Forwarding on the phone list my Google Voice number like they should
Here's my only issue with this though.... if you could change the Voicemail service from My Carrier to Google Voice like normal, the next setting below it gives you options for Voicemail settings for Google Voice - that lists the number to dial, which is obviously your GV number and not the carrier specified one.... On the dialer, if you press the Voicemail icon without having GV enabled as the correct service, it dials the carrier specified one instead! I'm sure that when a voicemail comes in and pops up on the notification bar, I'm just going to click on that and read / listen to it there, but not having the option of dialing it straight away from the dialer is a little half-assed....
I found this for a solution on an S2 for AT&T, might give that a try and see if they can figure it out for me
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On Stock Android, you could also set Google Voice to list voicemail within the call log and listen from there. Haven't tried it yet on the GS3.
Sent from my Sprint Galaxy S3
mercado79 said:
On Stock Android, you could also set Google Voice to list voicemail within the call log and listen from there. Haven't tried it yet on the GS3.
Sent from my Sprint Galaxy S3
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You're right, I can change the number listed manually, but it still says "My Carrier" and not "Google Voice" on the voicemail service even though the number listed is now my GV number.... I got with tech support at AT&T and they called Samsung to assist with this, but I don't know why they did, it's an issue with AT&T and most likely Visual Voicemail preventing me from being able to change the voicemail service from "My Carrier" to "Google Voice" and Samsung couldn't do anything to fix it
I was only able to switch my VoiceMail provider from AT&T to GoogleVoice by using the dialcode listed @ voice.google.com (*004*<insertyourGVnumberhere>#), and it works, even though the Dialer settings still shows "My carrier" instead of "Google Voice" as the provider, and attempting to change it in the dialer still says "Forwarding number change failed".
Anyway, my problem now is that I can't for the life of me figure out where to change the timeout before it forwards to VoiceMail. I test-called from another phone and it rings for at least 60 seconds(!) before forwarding to GoogleVoice, instead of the 15 or so it used to be.
Where do you change this, or can you
For other phones, I was able to use Google Voice by following the instruction at GV settings:
**004*1xxxxxxxxxx#
But it seems voice mail still goes to AT&T default voice mail.
I also tried *#61#, and it says calls will be forwarded to my GV number. Still same result
In the phone settings, I changed Voicemail setting to GV number, still same results
I'm wondering if this could be an issue with Huawei software. Do you have same issue?
gadget1999 said:
For other phones, I was able to use Google Voice by following the instruction at GV settings:
**004*1xxxxxxxxxx#
But it seems voice mail still goes to AT&T default voice mail.
I also tried *#61#, and it says calls will be forwarded to my GV number. Still same result
In the phone settings, I changed Voicemail setting to GV number, still same results
I'm wondering if this could be an issue with Huawei software. Do you have same issue?
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Try reinstalling the GV app, and redo the setup voicemail part..
Bobvark said:
Try reinstalling the GV app, and redo the setup voicemail part..
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Thanks for the tip, still not working. The AT&T VM will kick in if no answer....
gadget1999 said:
Thanks for the tip, still not working. The AT&T VM will kick in if no answer....
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go to settings, Call, then under voicemail click service then choose google voice.
click voicemail settings and double check it says settings for google voice.
Bobvark said:
go to settings, Call, then under voicemail click service then choose google voice.
click voicemail settings and double check it says settings for google voice.
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Thanks again
It seems the settings are correct:
* Settings->Call->Call Forwarding: shows my GV# when call cannot get through
* Settings->Call->Voicemail: shows GV Voicemail as the option (clicks that also shows my GV#)
But when call from another phone, the AT&T voicemail will still kick in. Not sure if this is an AT&T issue.
gadget1999 said:
Thanks again
It seems the settings are correct:
* Settings->Call->Call Forwarding: shows my GV# when call cannot get through
* Settings->Call->Voicemail: shows GV Voicemail as the option (clicks that also shows my GV#)
But when call from another phone, the AT&T voicemail will still kick in. Not sure if this is an AT&T issue.
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I think it forwards it at a phone level. So must be something with the settings. Perhaps time to backup and reformat?
I just tried on another phone, it seems same thing happens. So looks it's an issue with AT&T. I'll see if they can help to solve the issue. Thanks for the help.
gadget1999 said:
I just tried on another phone, it seems same thing happens. So looks it's an issue with AT&T. I'll see if they can help to solve the issue. Thanks for the help.
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I have straight talk using AT&T service, and it works fine....
I don’t see any voicemail app on my The Palm Phone. So is there no way to tell when you have voicemail? I know you can call yer own number to check but that’s not my question.
How do you know when you have voicemail on the palm phone?
Anyone please?
Since no one responds and well there’s no way the phone tells you you have voicemail I’m paying phone off then closing line then selling it ASAP.
Just got the phone today. Looks like you go to phone, the 3 dots, settings, voicemail. There you should see the notification and advanced settings for it.
buggs1a said:
I don’t see any voicemail app on my The Palm Phone. So is there no way to tell when you have voicemail? I know you can call yer own number to check but that’s not my question.
How do you know when you have voicemail on the palm phone?
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No voicemail notification and setting menu either. Verizon device but my carrier is Koodo(Telus network). APN setting looks correct though..
Google phone app works like a charm. Just delete the stock dialer. https://forum.xda-developers.com/android/apps-games/app-google-phone-v14-0-175904292-bubble-t3708218.