[Q] have all z2's got the touch screen wake issue or just done - Xperia Z2 Tablet Q&A, Help & Troubleshooting

Can anyone tell me is it currently all z2 tablets that have the issue or are some fine, if it is a fw issue then shouldn't all if them have the problem? I'm just in the middle if sending mine back for a replacement so just wondered.
Thanks
James

What do you mean by touchscreen wake issue? Double tap to wake not always working ? I know I sometimes needed to tap mine 3 or 4 times before it woke, in stead of two times. But I disabled the features since it seemed to be the main cause for my issue with occasional ignored touches. I haven't really noticed any ignored touches since I disabled it.

well if mine goes to display goes to sleep and i then either tap or press the power button to wake the tablet the screen sometimes either completely freezes and i have to really tap hard to the tap to be recognised, the screen also stutters about.

When was the last time you fully shut down and rebooted the tablet?
Is the severity of the problem different when double tap to wake is off compared to when it's on?
Does changing stamina mode options make a difference? Such as with the limited performance option on compared to off?
You have the latest (.402) firmware, right?

Yeh i am on .402, stamina mode is off, same thing seems to happen regardless if i double tap or press the pwr buttom, when it happens i then have to press the pwr buttom again to turn the screen off, i then press again to wake, and when i wake the 2nd time its back being nice and smooth again.
I'm basically having the same issues listed in the below topic which ive also replied in:
http://forum.xda-developers.com/showthread.php?t=2771676

james_lpool said:
Yeh i am on .402, stamina mode is off, same thing seems to happen regardless if i double tap or press the pwr buttom, when it happens i then have to press the pwr buttom again to turn the screen off, i then press again to wake, and when i wake the 2nd time its back being nice and smooth again.
I'm basically having the same issues listed in the below topic which ive also replied in:
http://forum.xda-developers.com/showthread.php?t=2771676
Click to expand...
Click to collapse
But have you tried disabling the double tap wake feature completely (in display settings) ?
And have you tried really powering off the device -not just turning the screen off, but holding the power button and choosing power off- leave it off for a minute and then power it on again ?

yes to bothm the double tap feature was off to start with when i was getting the issues, i turned it only only because i found it useful. i diont find the issues any different with it on or off.
also yes i do restart the tablet regularly, its not a constant issue it only seems to be if i allow the screen to time out.
anyway a new tablet has arrived today, i wont get to use it until later on though.hopefully it will be better.

Related

Galaxy Note Sleep Mode Question......

Got a strange question. Why does my Note keep waking up from sleep mode on its own to show the lock screen. Then go back off the sleep mode. Then 10 seconds back on....over and over and over. What causes that? Nobody is touching the phone. Sometimes...when i click the power button to put it in sleep mode.....it will stop. Then maybe some minutes later....do it again. Like now....it stopped on its own after waking up bunch of times. Nothing is happening...no notifications nothing while this is doing this.
Is your power button sticking ???
Also check the volume buttons ....
We've had a few of these issues in the last few months ....and the bulk of the wake problems were power button related ....especially if you have a case that uses a button extension ....g

Double tap to wake, then fingerprint?

Is it possible to double tap the screen to wake up the phone and then hold your thumb or finger over the power button to unlock the phone?
I have been burned by power buttons that have worn out over time on too many devices. I love my G2s ability to double tap and wake the screen. I hit the power button maybe once every few months.
So before buying this phone, I just want to make sure I can avoid using the power button except for once in a while.
a power button should not be failing in normal use.... what phones have you had that cause you to have this paranoia.
Yes, you can double tap to wake the screen then touch the fingerprint and the device will be unlocked.
Yes that is infact what I always do
Settings -> Display
Near the bottom, there is a setting to double tap to wake.
Wouldn't ambient display switch on the display also?
This is what I do, when tap to wake actually works. Seems a little flakey with the latest update during deep sleep. Sometimes take a lot more than two taps, then other times its quick. Same with fingerprint reader, I found my thumb works best or else Im frequently pressing it a few times to where I just give up and enter my pin lol. I also use Nova launcher which lets you assign a double tap gesture to lock the screen which you can then use any app from the play store that will blank the screen and lock.
rapiollymega said:
a power button should not be failing in normal use.... what phones have you had that cause you to have this paranoia.
Click to expand...
Click to collapse
Not the OP, but my 22 month old Z1 Compact recently developed a faulty power button. Fortunately it was just under warranty still, so got repaired for free. The power button on my Nexus 4 also became faulty after a couple years use. Apparently a fairly familiar issue, quick fix was to slide a bit of paper in the button mechanism. My new shiny Z5C has just arrived and don't want the same thing happening again, so going to try out touch-to-wake.

Screen spazzing out

Today and yesterday I had a weird issue with my v10, as I was playing a game the screen started moving around as if someone had been tapping randomly. I couldn't tap the screen or swipe up to press the home button. When I pressed the power button the fingerprint sensor unlocked the phone again but the phone was still spazzing out. Then I went to the lock screen and tried holding the power button to turn off the phone and the power menu appeared but I couldn't tap anything. After that I pulled the battery and it was fixed. Does anyone know what caused this or how to prevent this form happening again?

Need Help On This One!

So my G8X was working normally until all of a shudden today I started facing this bug or whatever it is. So the problem is:
Earlier when I used to touch and hold on Home Screen, it would give me these options like Widgets, Wallpaper&Theme, Home Screen Settings. But all of a sudden today when I tapped and held on home screen my phone got locked. I pressed the power button but my phone wouldn't wake. I realised that whenever I tap and hold on home screen the phone would get lock and show a message "Fingerprint operation cancelled" on the black lock screen above the finger print animation and then to wake it up I have to press the power button two times (only in the case of touch and hold locking) . I thought that phone's "Knock On" Extension was messing with it so I turned it off but to no use. The problem still persisted. I tried clearing cache and then tried clearing cache of "Home" from Apps&Notifications settings but Nada.
At last I did a factory reset and did a fresh setup but to my surprise the problem still persisted. Why the heck is this happening and that too all of a sudden. The functioning of Tap and Hold on home screen for settings was fine all this time and then all of a sudden this started happening.
Can any anybody help? Shed some light?
So I Factory reset it for the second time and it didn't solve the problem. And I noticed that locking phone by pressing power key and pressing it again to wake it up works if I press it in like 5 seconds right after locking it. If I lock the phone and leave it like for more than 5 seconds or so then I'll have to press the power key two times to wake it up. WTH and why has it started happening out of the blues? ??
tanaybitw said:
So my G8X was working normally until all of a shudden today I started facing this bug or whatever it is. So the problem is:
Earlier when I used to touch and hold on Home Screen, it would give me these options like Widgets, Wallpaper&Theme, Home Screen Settings. But all of a sudden today when I tapped and held on home screen my phone got locked. I pressed the power button but my phone wouldn't wake. I realised that whenever I tap and hold on home screen the phone would get lock and show a message "Fingerprint operation cancelled" on the black lock screen above the finger print animation and then to wake it up I have to press the power button two times (only in the case of touch and hold locking) . I thought that phone's "Knock On" Extension was messing with it so I turned it off but to no use. The problem still persisted. I tried clearing cache and then tried clearing cache of "Home" from Apps&Notifications settings but Nada.
At last I did a factory reset and did a fresh setup but to my surprise the problem still persisted. Why the heck is this happening and that too all of a sudden. The functioning of Tap and Hold on home screen for settings was fine all this time and then all of a sudden this started happening.
Can any anybody help? Shed some light?
Click to expand...
Click to collapse
Dont worry ez solve mate
i uploaded a video mate watch it after reading it https://youtu.be/lnXSBsGdMJQ
There is a sensor in top (near the selfi camera) if it is blocked the phone will think that it is in pocket so it will disable the fingerprint sensor(if you newly installed screen protector may cause the sensor to block ) so it disable fingerprint and double press to screen on
[email protected] said:
Dont worry ez solve mate
i uploaded a video mate watch it after reading it https://youtu.be/lnXSBsGdMJQ
There is a sensor in top (near the selfi camera) if it is blocked the phone will think that it is in pocket so it will disable the fingerprint sensor(if you newly installed screen protector may cause the sensor to block ) so it disable fingerprint and double press to screen on
Click to expand...
Click to collapse
Understood. Thanks mate.

Question Last few morning's my screen has been locked and can't swipe open

Hi, not sure if anyone else has had this issue.
It's only really been happening to me the last few mornings when I wake up.
My screen is blank, the top half (no clock showing) the bottom half shows the bottom half with the fingerprint and if I touch anything, it's just frozen.
My alarm has sounded while it's been like this, and it shows the slider to turn it off, but again won't actually slide when I try, so the alarm keeps sounding.
The only way i it responds normally is if I press the off button to turn the screen off, then press it again to turn it back on, and then it seems back to normal.
I can't think of anything I have installed recently that might be causing it?
Anyone got any ideas please?
Regards
James
Do you use goodlock and custom clocks on aod and lock screen?
I do use goodlock yeah, thinking about it, I did recently charge a setting for aod to wake up notifications. It's there a glitch with that do you know?
I have had my screen go black and wont respond to any presses. Then when pressing the powerbutton the screen shows the home and back button only but responds to nothing, except I can use the sidebar, click on calander for example and then it allows me to unlock. Did this a few times but has not done it again after a power off and on.

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