Hi, not sure if anyone else has had this issue.
It's only really been happening to me the last few mornings when I wake up.
My screen is blank, the top half (no clock showing) the bottom half shows the bottom half with the fingerprint and if I touch anything, it's just frozen.
My alarm has sounded while it's been like this, and it shows the slider to turn it off, but again won't actually slide when I try, so the alarm keeps sounding.
The only way i it responds normally is if I press the off button to turn the screen off, then press it again to turn it back on, and then it seems back to normal.
I can't think of anything I have installed recently that might be causing it?
Anyone got any ideas please?
Regards
James
Do you use goodlock and custom clocks on aod and lock screen?
I do use goodlock yeah, thinking about it, I did recently charge a setting for aod to wake up notifications. It's there a glitch with that do you know?
I have had my screen go black and wont respond to any presses. Then when pressing the powerbutton the screen shows the home and back button only but responds to nothing, except I can use the sidebar, click on calander for example and then it allows me to unlock. Did this a few times but has not done it again after a power off and on.
Related
Does anyone know if it's possible to turn off the display while in a call? On my HTC Touch Pro I was able to just press the power button to achieve this - but on the Hero the power button is also the hang up button.
Any ideas?
Actually it's supposed to turn off automatically.
IMO the problem isn't turning the screen off during a call, it's turning it back on when needed.
elcom said:
Actually it's supposed to turn off automatically.
IMO the problem isn't turning the screen off during a call, it's turning it back on when needed.
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I agree completely... Is an annoying issue that display go away on call because if you need something, ie keyboard or see call duration you need to do something for have it back.
Why not try this app, which you shake to wake the screen - not tired it myself but worth a go
Shake Awake
If the screen goes blank during a call you can simply press the menu button to wake up the screen again. Just tested that and it works fine.
Still, it would be nice to be able to turn it off when I want and not have to wait for it to time out to switch the display off.
You can also press the answer button to wake screen while in a call.
As to shake-it-to-wake-it, with the non-stick coating on the device I would probably be likely to launch it out of my hand !!! haha
Sprint Hero
I just picked up a Spring HTC Hero this weekend and am finding the same problem. When I place the phone up to my ear the screen does not shut off. However since the end button is also the same button used to turn off the screen, I'm in a catch 22.
For now I have to wait for the screen to time out. Turning the screen back on is not an issue as many have mentioned.
Can anyone tell me is it currently all z2 tablets that have the issue or are some fine, if it is a fw issue then shouldn't all if them have the problem? I'm just in the middle if sending mine back for a replacement so just wondered.
Thanks
James
What do you mean by touchscreen wake issue? Double tap to wake not always working ? I know I sometimes needed to tap mine 3 or 4 times before it woke, in stead of two times. But I disabled the features since it seemed to be the main cause for my issue with occasional ignored touches. I haven't really noticed any ignored touches since I disabled it.
well if mine goes to display goes to sleep and i then either tap or press the power button to wake the tablet the screen sometimes either completely freezes and i have to really tap hard to the tap to be recognised, the screen also stutters about.
When was the last time you fully shut down and rebooted the tablet?
Is the severity of the problem different when double tap to wake is off compared to when it's on?
Does changing stamina mode options make a difference? Such as with the limited performance option on compared to off?
You have the latest (.402) firmware, right?
Yeh i am on .402, stamina mode is off, same thing seems to happen regardless if i double tap or press the pwr buttom, when it happens i then have to press the pwr buttom again to turn the screen off, i then press again to wake, and when i wake the 2nd time its back being nice and smooth again.
I'm basically having the same issues listed in the below topic which ive also replied in:
http://forum.xda-developers.com/showthread.php?t=2771676
james_lpool said:
Yeh i am on .402, stamina mode is off, same thing seems to happen regardless if i double tap or press the pwr buttom, when it happens i then have to press the pwr buttom again to turn the screen off, i then press again to wake, and when i wake the 2nd time its back being nice and smooth again.
I'm basically having the same issues listed in the below topic which ive also replied in:
http://forum.xda-developers.com/showthread.php?t=2771676
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But have you tried disabling the double tap wake feature completely (in display settings) ?
And have you tried really powering off the device -not just turning the screen off, but holding the power button and choosing power off- leave it off for a minute and then power it on again ?
yes to bothm the double tap feature was off to start with when i was getting the issues, i turned it only only because i found it useful. i diont find the issues any different with it on or off.
also yes i do restart the tablet regularly, its not a constant issue it only seems to be if i allow the screen to time out.
anyway a new tablet has arrived today, i wont get to use it until later on though.hopefully it will be better.
Guys i was in my settings a few minutes ago and i came across a feature which enabled me to open up my notifications by just tapping the screen so i enabled it and went to the homescreen to test it! Upon tapping the screen the phone started maing a beeping noise and a blue line started scrolling continously downward on the screen! I cant turn the phone off ! I only seem to be able to reboot it which doesnt help! I needto power the phone off i assume and then maybe do a hard reset??? Advice needed please
anyone?
What setting did you access I don't believe anybody will be able to help if we don't know where you went and what you changed. The things you mention are very vague and don't really paint a picture of what is happening.
Also if you want to turn the phone off without using the on screen settings just hold onto the power button for about 10 seconds it should turn off, after that hold power, home button, and volume up to go into recovery to reset or what ever it is you please.
Also is it showing you an X and Y axis? If so then you just go into settings, developer settings, show screen updates and turn that off the grid should go away. I am not sure what your issue is but that seems like the most likely option.
Bear with me as this is my first post and I couldn't find any other similar topics. I have a VZW s6 Edge (running 5.1.1) where I have turned off the double-tap of the home button to activate the camera. What I have noticed, however, is that in double-tapping and holding the button while on my home-screen I can get the phone to lock. In playing with this feature, I have seen different results with really no continuity though: the screen will sometimes turn off and then immediately back on displaying the lock screen, the screen will turn off completely and not come back on and other times it will just lock where the screen doesn't turn off.
What I'm looking for is an answer as to why this is happening and if this is typical of all devices or just mine. Ideally, I'd like to double-tap the home button and have the screen turn off and lock the phone. Without knowing why I'm not getting consistent results makes it difficult to use this. I know there are other ways to lock the phone and turn off the screen but I'd like to do it this way.
So my G8X was working normally until all of a shudden today I started facing this bug or whatever it is. So the problem is:
Earlier when I used to touch and hold on Home Screen, it would give me these options like Widgets, Wallpaper&Theme, Home Screen Settings. But all of a sudden today when I tapped and held on home screen my phone got locked. I pressed the power button but my phone wouldn't wake. I realised that whenever I tap and hold on home screen the phone would get lock and show a message "Fingerprint operation cancelled" on the black lock screen above the finger print animation and then to wake it up I have to press the power button two times (only in the case of touch and hold locking) . I thought that phone's "Knock On" Extension was messing with it so I turned it off but to no use. The problem still persisted. I tried clearing cache and then tried clearing cache of "Home" from Apps&Notifications settings but Nada.
At last I did a factory reset and did a fresh setup but to my surprise the problem still persisted. Why the heck is this happening and that too all of a sudden. The functioning of Tap and Hold on home screen for settings was fine all this time and then all of a sudden this started happening.
Can any anybody help? Shed some light?
So I Factory reset it for the second time and it didn't solve the problem. And I noticed that locking phone by pressing power key and pressing it again to wake it up works if I press it in like 5 seconds right after locking it. If I lock the phone and leave it like for more than 5 seconds or so then I'll have to press the power key two times to wake it up. WTH and why has it started happening out of the blues? ??
tanaybitw said:
So my G8X was working normally until all of a shudden today I started facing this bug or whatever it is. So the problem is:
Earlier when I used to touch and hold on Home Screen, it would give me these options like Widgets, Wallpaper&Theme, Home Screen Settings. But all of a sudden today when I tapped and held on home screen my phone got locked. I pressed the power button but my phone wouldn't wake. I realised that whenever I tap and hold on home screen the phone would get lock and show a message "Fingerprint operation cancelled" on the black lock screen above the finger print animation and then to wake it up I have to press the power button two times (only in the case of touch and hold locking) . I thought that phone's "Knock On" Extension was messing with it so I turned it off but to no use. The problem still persisted. I tried clearing cache and then tried clearing cache of "Home" from Apps&Notifications settings but Nada.
At last I did a factory reset and did a fresh setup but to my surprise the problem still persisted. Why the heck is this happening and that too all of a sudden. The functioning of Tap and Hold on home screen for settings was fine all this time and then all of a sudden this started happening.
Can any anybody help? Shed some light?
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Dont worry ez solve mate
i uploaded a video mate watch it after reading it https://youtu.be/lnXSBsGdMJQ
There is a sensor in top (near the selfi camera) if it is blocked the phone will think that it is in pocket so it will disable the fingerprint sensor(if you newly installed screen protector may cause the sensor to block ) so it disable fingerprint and double press to screen on
[email protected] said:
Dont worry ez solve mate
i uploaded a video mate watch it after reading it https://youtu.be/lnXSBsGdMJQ
There is a sensor in top (near the selfi camera) if it is blocked the phone will think that it is in pocket so it will disable the fingerprint sensor(if you newly installed screen protector may cause the sensor to block ) so it disable fingerprint and double press to screen on
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Click to collapse
Understood. Thanks mate.