Okay, Now I know I am not the only one with this problem. Also, I know I am one of the FEW people who have this problem.
Story:
I bought the Note the other day from someone, they claimed that the note was stuck in a boot loop. I purchased it, Did a factory restore etc. The phone came on and was working perfectly. THEN the battery died, now I understand what she means by stuck in boot loop.
What happens:
Phone turns on
Starts up
Freezes after about 2 minutes
Reboots & Repeats
Now there have been a couple times I can get it to stay on for about 12 hours then it will just freeze and reboot. I have tried factory firmware restore, I have rooted, I have tried custom Roms, I have unrooted, I have done stock rom. The battery is NOT bad, it holds a charge perfectly well, the Power button is NOT stuck. I have no idea what else I can do, I have tried just about everything and looked all over this site for the past 2 days trying to figure out info on this problem, but so few people are having it that it is basically just looked past.
Any help is MUCH appreciated and I will be very grateful if this issue can be resolved.
Have you tried removing the battery / changing the battery / using a different usb/charging cable/ac-dc adapter? Then clear the cache and dalvik cache and reboot. If you can get it to stay on for 12 hours I doubt that you have a serious problem.
Power button perhaps?
http://forum.xda-developers.com/showthread.php?t=2792746
http://forum.xda-developers.com/showthread.php?t=1744395
http://forum.xda-developers.com/showthread.php?t=2596832
http://forum.xda-developers.com/showthread.php?t=2595555
http://forum.xda-developers.com/showthread.php?t=2547025
http://forum.xda-developers.com/showthread.php?t=2522688
http://forum.xda-developers.com/showthread.php?t=1854944
Not sure about power button on this one. It wouldnt freeze, it would just reboot.
I question software on it. If you can get it running long enough to find out what it is running.
I might question more, is it running OS for the right device or possibly was it a clean flash?
Sounds like its running an older 4.2 JB rom......notorious for random reboots. Could be a rom that just may not work on you phone. Mine could run all except Carbon Rom. Dont know why, just couldnt. No biggie, plenty out there.
Sent from my SAMSUNG-SGH-I527 using XDA Free mobile app
Related
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
jiggytom said:
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
Click to expand...
Click to collapse
Thanks for the response.. I tried it just a moment ago without sim card, and it still got the random reboot..
Any other people who got the same problem?
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
devonck said:
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
Click to expand...
Click to collapse
yes, the phone (when i use it) is usually warm, but my phone also crashed while not in warm state.
but this crashing-reboot problem just show up after 2 weeks of normal (and not any crash experience) usage.
this crashing problem show up after i played temple run btw (not sure is relevant)
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
Sorry to hear that man. Had a SGS with same issues. maybe Samsung has hurried releasing galaxy S3
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
blue265 said:
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
i just tried flashing normal ROM, after booting to "get started" page, approximately 3~10 seconds, my sgs just rebooted over and over again, until it show only black screen with battery icon on it (i think it may be charging animation while the phone is turned off).
ahhhh this is driving me insane!!
update : i just flashed hypergalaxy ROM and currently it is stable and not experienced crashing (yet ).
i'll give further report later today
Sent from my GT-I9300 using XDA
Have you tried reinstalling FW with Odin? If yes does it still reboot after a factory reset with nothing installed?
yes, i have tried flashing stock rom using odin a few hours ago, but the crashing still happen.
my sgs3 now stuck at boot-standby5sec-crash-reboot loop.
so, i decided to bring my sgs3 to samsung service center tomorrow. hope they will replace it with a new unit
UPDATE : Samsung replaced my new SGS3 with a new hardware (not sure new device though, the flash counter reset to zero )
the problem seems to be hardware related
thanks for all your reply to my problem
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Krayjee said:
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Click to expand...
Click to collapse
I'm very sorry that u have these problems.but there will always manufacturing faults when making so many units.only one thing to do,return it and get a replacement.when u get a fully functional galaxy u won't regreat it,it's a awesome phone.Samsung usually replaces the phone,so I think they will do the same in your case.anyway best of luck
After all the problem I've been through, finally I send my phone back to samsung service center.. they tried to reinstall stock rom several times, and in the end, they change the IC board to a new one.. and it does solve my probs..
SGS3 tebooting
Hi guys here is a peace of my experience
Bought the phone last year in November .2 weeks everything fine then it starts rebooting itself.retun it to the mobile provider and get it back in 3 weeks with conclusion that they experience the reboots as well and that the phone had some kind of software issue.in 3 hours i was back in the shop with my phone rebooting again.they send it again to service got it back yesterday with 4.1.1 android and they sad it may be caused with wrong customizing or not supported sd card,turned on the phone and had few reboots manage to update to 4.1.2 and today heavy gaming internet etc and no reboots so far.will test it till wendsday and see what happens.if it will reboots again then its going back to service and this time it is the 3 time so i will get a new phone.
Hi Everyone,
Recently my phone got crazy!
I used it as stock for a long time, until 3 weeks ago when it started being slow (a few weeks after updating from 4.0.4 to 4.1.2), crashing and getting stuck a lot.
I did a factory reset, not before I rooted it and backed it up with Titanium Backup. That's where things took a turn for the worse.
The factory reset didn't solve anything. Phone kept on crashing.
Next I tried to install a custom ROM (Samsung JB based) and a custom kernel. UI responsiveness got much better, of course, but it didn't prevent the phone from crashing. Tried different kernels and still, nothing.
Yesterday I did a full NAND wipe using ODIN and reinstalled everything using HydRx-D ROM. Things actually got a little better, and the phone UI gets stuck much less frequently.
Still, this is very frustrating, and I can't find a solution anywhere.
I'm attaching a logcat from this morning. The phone worked perfectly for 2 hours straight. Read a few articles, made a few phone call - nothing out of the ordinary. Then it got stuck right after a phone call ended.
Now you probably ask why do I always say that the UI stucks. Well, it always starts with being very laggy for a few seconds and then the foreground app gets stuck, but then I can still swipe down from above to see the notification panel and it always gets stuck on the way down. Also, it mostly gets stuck after a phone call. There was this funny case where I had a phone call using my bluetooth headset, and the phone actually got to BOOT SCREEN while I was still talking. When I finished talking, I had to hard reset the phone to get it work.
I'm really lost about this. If it was my PC I'd definitely know what to do about it, but my experience with Android ends with this phone, my TF101 and a couple of other phones/tablets I got to play with.
Thanks in advance for everyone who's willing to help.
Re: GT-I9300 IU stucks randomly
This unfortunately sounds like the kind of thing that happens before the sds strikes.
Will have a look at the log but I'm no expert in these matters,I suggest you read the sds thread and compare symptoms
Ok, so my fiancee's at&t note is stuck in a bootloop. I had it running on Blackstar, and since giving it to her hadn't bothered messing with the setup as it was stable. On her way home from work she apparently left the phone in her truck while making a stop in 92 degree weather(Farenheit). Now it will show both Samsung screens and then bootloop. I did some searching here on the forums and have tried everything I can find/think of. Here's a list of everything I've done:
1. Booted into twrp recovery, wiped data, cache, and sdcard for good measure.
2. Got to lockscreen, bootloop.
3. Used ODIN to push Samsung stock files onto phone, including recovery.
4. Got to AT&T easy setup screen, bootloop.
5. Used stock recovery to do hard reset.
6. Still bootlooping from second Samsung screen.
7. Removed back of phone, cleaned power button.
8. Still bootlooping.
I should note that the phone never booted itself after a battery pull, but I figured cleaning the power button couldn't hurt any.
Is there anything else I can try before going to at&t to have it fixed?
UPDATE: Thanks rangercaptain for that. I had totally forgotten Kies had the Firmware recovery. Unfortunately, it didn't work. And AT&T, well, we all know how they are about out of warranty phones. So I'm seemingly stuck, but I did have a thought. If the battery overheated, and malfunctioned, could it cause this? Would it be worth the 10 bucks to order a replacement OEM battery on Amazon and see if it fixes it?
Kies emergency firmware upgrade. Factory cable. Rear (powered) usb port on pc. Battery fully charged. Serial and model number under battery (all capital letters). Pray.
Don't quote, reply. If you quote, edit.
The battery try might be worth a shot. If not.... Surely mobiletechvideos could fix it. If they can be brought back from the dead, surely they can be brought out of bootloop.
Sent from my SGH-I717 using Tapatalk 2
darthmalgus said:
UPDATE: Thanks rangercaptain for that. I had totally forgotten Kies had the Firmware recovery. Unfortunately, it didn't work. And AT&T, well, we all know how they are about out of warranty phones. So I'm seemingly stuck, but I did have a thought. If the battery overheated, and malfunctioned, could it cause this? Would it be worth the 10 bucks to order a replacement OEM battery on Amazon and see if it fixes it?
Click to expand...
Click to collapse
Definitely try the battery. I had exactly this same problem, and even though the old battery seemed to be taking a charge, it was still screwing everything up (in the same ways you described). A new battery fixed everything*.
* - Ok, it actually it took a couple ROM reinstalls, to fix everything I apparently screwed up while trying to fix the devices before switching out the batteries.
Thanks for the info. I went ahead and ordered a new bateery, it'll be here Monday, so hopefully that works. I have the phone flashed stock with Kies at the moment, so I would hope I don't have to do any more reflashing if the battery is the issue.
Yeah i have the same issue. I was running blackstar. I had some issues occasionally with it crashing, nothing major. decided to install JB once ATT had official out. Wiped, installed, gets to att logo and reboot... please post your fix if it works. I have a second battery. I'll give it a shot but I have been keepeing it plugged in while doing these things and it still doesnt work.
"Wiped, installed, gets to att logo and reboot..."
If you're getting to the att logo, it may not be a battery problem. I'd suggest reinstalling the update after manually wiping everything using CWM.
Matt Bernius said:
"Wiped, installed, gets to att logo and reboot..."
If you're getting to the att logo, it may not be a battery problem. I'd suggest reinstalling the update after manually wiping everything using CWM.
Click to expand...
Click to collapse
Tried a couple flashes, with the debloated and bloated Roms based on Official JB. I can get to the getting started screen sometimes. typically I hit the next button and it goes into bootloop. once or twice i was able to select the next button and get to the next screen before it crashed. I'm thinking it's dead but.... idk.
This fixed my issue...
Replaced battery and yeah. I'm all better. so odd.. shrug. The other wasn't giving any indication that it was actually defective.
Awesome ... final step ... change the title to include solved :victory:
LG-P760 stock Android 4.1.2
Only basic apps, FB, gmail etc.
1. Factory/hard reset
2. Works around 3-4 days perfectly, then starts to crash.
By crash I mean black screen, nothing helps, only battery pull.
3. After first crash, starts crashing more frequently. Happens only in standby.
Worst was today: If I start phone, log in, then it wont crash before I put it in standby. First time in standby, within 30 second, it had crashed.
twice crashed when someone tried to call me. Vibrated once, then crashed.
I would like to avoid replacing my phone.
Any ideas how to find the source of this problem? Any recommendations?
lamui said:
LG-P760 stock Android 4.1.2
Only basic apps, FB, gmail etc.
1. Factory/hard reset
2. Works around 3-4 days perfectly, then starts to crash.
By crash I mean black screen, nothing helps, only battery pull.
3. After first crash, starts crashing more frequently. Happens only in standby.
Worst was today: If I start phone, log in, then it wont crash before I put it in standby. First time in standby, within 30 second, it had crashed.
twice crashed when someone tried to call me. Vibrated once, then crashed.
I would like to avoid replacing my phone.
Any ideas how to find the source of this problem? Any recommendations?
Click to expand...
Click to collapse
I had the same problem with Vietnam Rom and it was the baseband. I changed to the baseband from ICS from a Rom of my country so I have Vietnam Rom+Original ICS baseband and everything works well.
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
lamui said:
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
Click to expand...
Click to collapse
You can.
lamui said:
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
Click to expand...
Click to collapse
I haven't unlocked it. The problem was the same: SOD sleep of death, when the screen goes off you can't do anything but pull the battery.
But if you can use the warranty use it. You should find the warranty info in the box to know where send it in your city.
Sent from my LG-P768 using xda app-developers app
Thanks. I will search into it. Sleep of death is new expression for me.
I only have phone, it came from relatives who threw away receipt + box.
Luckily I managed to get new receipt from provider yesterday (I dont think they usually give out receipts twice), so now I can use local warranty.
Thanks everyone for replying. I will post update when I have final solution.
Since you are stock you might want to consider flashing the kdz to see if that helps. Good luck!
Sent from my LG-P769(20d) using the xda-developers app. If I helped you please hit the "thank you" button.
I'm having the exact same issue with mine. I've heard everything from "try a different SD card" to "factory reset," and nothing seems to permanently fix the issue. What I've found kind of sort of works is just reboot it a whole bunch until it finally comes up and doesn't do it any more. From there, I'm good to go until the battery runs out or I need to reboot it because all the bloatware is causing it to glitch. This usually means that I have to reboot my device 10+ times in a row every few days. Hopefully, you found a more viable fix than this.
neo1piv014 said:
I'm having the exact same issue with mine. I've heard everything from "try a different SD card" to "factory reset," and nothing seems to permanently fix the issue. What I've found kind of sort of works is just reboot it a whole bunch until it finally comes up and doesn't do it any more. From there, I'm good to go until the battery runs out or I need to reboot it because all the bloatware is causing it to glitch. This usually means that I have to reboot my device 10+ times in a row every few days. Hopefully, you found a more viable fix than this.
Click to expand...
Click to collapse
Hi
I managed to kind of solve this issue. Because I am not sure how, I haven't closed thread yet.
Anyway, I warranted device, they re-installed soft. Came back, same thing. After around weeks use, SOD. Factory reset. After that, things went interesting.
I tried not to leave it idle. Always had something running. I also had noticed by the time it never occurred when it was plugged in or music was playing.
One day it did it again, but I was in a hurry and just disregarded it. I did something(I was busy, maybe just plugged it in automatically?) and it came back up. It took like 10 sec for screen to start, but it did just wake up. And it haven't had crash ever since. I have no idea is this solution or is this just some coincidence and I am not keen to factory reset again, to see will it reoccur. It's my only phone
TLDR: Managed to get out of sleep of death, haven't reoccurred since.
I bought an OG Razr from my friend. It worked great for several months. Basically as soon as I got it, I updated to the ICS update, rooted the phone and switched it to page plus.
Since there was no good way to run a custom ROM on this phone until recently, I've been running the stock one until about a month ago.
I was really hoping that after using safestrap and using CM11 that my problem would stop. It was good for a day or two, but then it started back. I was using the current version of JBX kernel, so I wiped romslot-1 and started from scratch and stock kernel. After this I was convinced it was app-related, but after a lot of trial and error, I'm not sure anymore...
I was convinced it had something to do with sleep mode..I found an app that suppose to keep your phone awake, but it continues to do it even with the app running. The phone will NEVER reset while the screen is on!! I can use it all freaking day and it's perfect...but if I turn the screen off and check back in 20 minutes or so, the phone will be powered off....sometimes it will be hung up, and I will have to do a hard reset. Sometimes it will turn itself off 2-3 times an hour (once again, only after screen is off).
Could this have something to do with me moving the phone to page plus..? I've noticed people saying to wipe the cache and see if it continues...I've been wanting to factory reset my phone and clear cache etc, but I'm afraid it will screw up my page plus config..will it? Will the phone still be rooted?
I can't really find many people having the same issue as me, so any advice is greatly appreciated! I cannot afford a new phone at the moment, nor can I afford for my page plus to be screwed up.. so that's why I'm so hesitant to mess with the primary ROM.
Thanks in advance!
Joshua
Any advice or tips..? Thanks again
Almost 90 views and not one response...?
Thanks.. No really, THANKS!
I have experienced this happening to me as well, although it is very infrequently. This only started after rooting and installing Safestrap. Initially I had flashed CM10.2 Snapshot in Slot 1 and CM11 Nightly from December in Slot 2 while leaving the Stock Slot alone. I can't recall if it was CM11 or CM10.2 when I experienced the phone shutting off. Since then I have deleted Slot 2 and run clean installs of CM11 Nightlies in Slot 1. I no longer see the switching off. GAPPS are the only other packages that I have flashed. I have tried many devs GAPP packages but have been running PAGAPPS for a few months now without any issues. Looking back it's possible one of the GAPPS packages was causing the phone to shut off, IDK.
Sorry I don't have an answer to the problem but thought I'd share my experience hoping you our others may get something out of it. Are you sure the phone is powering off and not stuck in a sleep state? Try plugging the phone in to charge, see of that causes it to wake, also try connecting a PC and see if it is recognized. The only other time this will happen (power down) is when the battery goes dead. Maybe your battery is getting old or possibly a bad connection. Get yourself a spudger tool, remove the battery and clean the contacts or better yet replace the battery. Last time I checked they were very inexpensive.
Good luck!
XT912 - CM11 Nightly - PAGAPPS Micro
as google stated, if you're running CM11, the first thing I would assume is wiping the dalvik and cache (wiping those or even factory resetting shouldn't mess up your page plus setup, that info is written elsewhere on the phone. Second assumption would be that it was a bad gapps flash.
Happened to me on a warranty replacement.
Hi,
I just wanted to add that I've had this happen on a complete stock XT912 refurbished warranty replacement. Had to send it back under warranty, the day after I got it...