Xperia Z Red Tint Bottom Half of Screen! - Xperia Z2 Q&A, Help & Troubleshooting

Hi,
I recently got the Xperia Z2 Black and I noticed when I look at the phone directly without tilting there is a reddish tint on the bottom. When I tilt the phone slightly it go away. However, the way I use my phone is to put it directly (no tilt) when using it.
Is that normal? I read here that there are some Z2 that have gap or overheating but I have non of those. I recorded 4K video for 16 minute and nothing happened. I turned it off as my hand got tired.
Do you think I should return it?
Thanks.
PS: The red tint is not very extreme but it is very noticeable in white background. I used the white balance to reduce it but it's still there.
Note: The title say Z but it's actually Z2.

Iorveth said:
Hi,
I recently got the Xperia Z2 Black and I noticed when I look at the phone directly without tilting there is a reddish tint on the bottom. When I tilt the phone slightly it go away. However, the way I use my phone is to put it directly (no tilt) when using it.
Is that normal? I read here that there are some Z2 that have gap or overheating but I have non of those. I recorded 4K video for 16 minute and nothing happened. I turned it off as my hand got tired.
Do you think I should return it?
Thanks.
PS: The red tint is not very extreme but it is very noticeable in white background. I used the white balance to reduce it but it's still there.
Note: The title say Z but it's actually Z2.
Click to expand...
Click to collapse
Of course, you have to return it. If you do not you'll regret in the future

discipuloosho said:
Of course, you have to return it. If you do not you'll regret in the future
Click to expand...
Click to collapse
Well, do you have any red tint on the bottom half of your screen?

Iorveth said:
Well, do you have any red tint on the bottom half of your screen?
Click to expand...
Click to collapse
I have worse problems, and I was dumb and not returned it when I had the opportunity

discipuloosho said:
I have worse problems, and I was dumb and not returned it when I had the opportunity
Click to expand...
Click to collapse
I returned the phone for replacement and waiting for it.
Hopefully I will not get any of the overheating problems or the gap problems as my old one didnt have any of those.
Thanks.

Iorveth said:
I returned the phone for replacement and waiting for it.
Hopefully I will not get any of the overheating problems or the gap problems as my old one didnt have any of those.
Thanks.
Click to expand...
Click to collapse
not at all

Related

[Q] Xperia S' screen problems

So did anyone already found some dead pixels or subpixels, or yellowspots / stains in the screen.
Let us know here.
Razje said:
So did anyone already found some dead pixels or subpixels, or yellowspots / stains in the screen.
Let us know here.
Click to expand...
Click to collapse
Nope just perfect
awf said:
Nope just perfect
Click to expand...
Click to collapse
Lucky you, i have a "dead pixel", green one.
And a yellowspot in the rightbottom corner, but that'll fade over time. (i hope)
I'm glad that the screen has a very high resolution, it's really hard to even notice the dead pixel.
I have noticed a yellowish tinge at the bottom of the display. Only really notice it when there is a white background. Is it likely that the display is somehow faulty??
dibdin said:
I have noticed a yellowish tinge at the bottom of the display. Only really notice it when there is a white background. Is it likely that the display is somehow faulty??
Click to expand...
Click to collapse
I have the exact same, a yellowish spot in the bottom right corner.
I hoped it was the same problem as the iphone or SGS2.
They say the yellowspot is from the glue that they use to stick the screenlayers together, but it needs time to vaporise and should go away over time.
But I have my phone now almost a week and i still get the spot back now and then.
dibdin said:
I have noticed a yellowish tinge at the bottom of the display. Only really notice it when there is a white background. Is it likely that the display is somehow faulty??
Click to expand...
Click to collapse
+1.
I've the same problem. I checked with service centre and they say it's software issues, which I can't believe.
Sent from my LT26i using Tapatalk
prathaban said:
+1.
I've the same problem. I checked with service centre and they say it's software issues, which I can't believe.
Sent from my LT26i using Tapatalk
Click to expand...
Click to collapse
Lol software problem :')
Sounds like bull**** to me.
I had contact with T-Mobile today, about the dead pixel and yellowspot.
The guy told me he's going to get information for me, and see if they can replace it. he'll send me an email later.
Same hear.
Barely visible yellowish (only on whites) at the bottom part of the screen.
It varies depending on the view angle.
Perfect screen here
Sent from my LT26i using xda premium
T-Mobile called me today, they'll send me a new one next week
I've had 2 Xperia S's so far both have some/one dead subpixels, T-mobile will call me when they have it on stock it again.
Razje said:
T-Mobile called me today, they'll send me a new one next week
Click to expand...
Click to collapse
Lucky you! I'm still waiting for update from Sony! Will see if they can replace the unit.
I also noticed that at times the yellowish spot disappears and appears back again! I wonder what it could be!!
hiraj_panosian said:
I've had 2 Xperia S's so far both have some/one dead subpixels, T-mobile will call me when they have it on stock it again.
Click to expand...
Click to collapse
Ah you are the guy from the T-Mobile forum (Hiraj) with 5 dead pixels.
Anyway they told me it's in stock again next week (Monday 19th)
Just noticed that my screen keeps flickering, this is more noticeable on white backgrounds, is this normal as in the auto brightness or should I be worried?
Sent from my LT26i using xda premium
Hi guys just wanna update you regarding screen issues.
I've spoken with people on the forum of my country, other 2 guys with Xperia S and both of them got that really barely visible yellow tint on the bottom part of the screen (also, one of these guys has 2 Xperia S -him and his brother- and both of them have that tint).
Really difficult to explain it on forums (nothing compared to the GS2 yellow tint) because it's really hard to see and only visible on white/clear colors uniform backgrounds, but according to what I'm seeing it's a common issue, not a problem of a single faulty unit.
Got a blue/whiteisch pixel to the top right of my screen
They said i need to have more then 3 to get a new phone :/`
Can i fix this ?
GiveMe2Beers said:
Hi guys just wanna update you regarding screen issues.
I've spoken with people on the forum of my country, other 2 guys with Xperia S and both of them got that really barely visible yellow tint on the bottom part of the screen (also, one of these guys has 2 Xperia S -him and his brother- and both of them have that tint).
Really difficult to explain it on forums (nothing compared to the GS2 yellow tint) because it's really hard to see and only visible on white/clear colors uniform backgrounds, but according to what I'm seeing it's a common issue, not a problem of a single faulty unit.
Click to expand...
Click to collapse
I have the problem too. I called technical team dept from where i bought the phone, and they asked me to do a screen test over the phone. I tap the screen it shows all white, tap again red, green etc etc. He asked me if i could see a yellowish tinge running across the bottom of the display when these colours appeared on the display which i couldn't to be honest. I took it back to the shop, and i dont know if it has to do with the bright lighting within the store, but it didn't show up hardly at all, barely noticeable. It seems less noticeable in a well lit environment, or outside as opposed to when i am at home where it i notice it more. It is midly annoying, but this shouldn't be the case.
Can anyone throw any light as to what this could be??
Thanks
dibdin said:
I have the problem too. I called technical team dept from where i bought the phone, and they asked me to do a screen test over the phone. I tap the screen it shows all white, tap again red, green etc etc. He asked me if i could see a yellowish tinge running across the bottom of the display when these colours appeared on the display which i couldn't to be honest. I took it back to the shop, and i dont know if it has to do with the bright lighting within the store, but it didn't show up hardly at all, barely noticeable. It seems less noticeable in a well lit environment, or outside as opposed to when i am at home where it i notice it more. It is midly annoying, but this shouldn't be the case.
Can anyone throw any light as to what this could be??
Thanks
Click to expand...
Click to collapse
I believe that yellowish tint has something to do with warmth from the screen or the battery or the screen staying on for a longer time or something or something.
because when I'm using it alot, playing games, browsing, whatsapp etc etc. for like an hour. It gets more visible.
And then it's from "barely noticeable" to "hard to miss"
I can clearly see it on Grey (notification slide down) or Blue (startscreen DrawSomething) or White.
Razje said:
I can clearly see it on Grey (notification slide down) or Blue (startscreen DrawSomething) or White.
Click to expand...
Click to collapse
Same here. Interesting what you say. I would still like to know where the consumer stands on this issue, and if Sony themselves would recogonise if this is a somehow a fault with the display. My Arc had no such problems.
Hi guys,
I'm new here, but I was reading the threads on the S from the start.
Reading through the screen problems I was thinking about the following:
The Xperia S's screen is glued- as I know -, like for example the iPhone4/4s'. Some i4 users noticed this yellowish tint as well, and they've came to a conclusion it was because of the glue what was used to put the screens together and it disappeared after about 1,5-2 weeks.
This could explain the reaction to temperature differences too.

Yellow tint in the lower half of screen?

Does anyone else have the same problem? Particularly obvious when you're using apps with white bg, such as the default email/contacts app...any way of resolving?
No yellow tint at all on mine.
Sent from my D6503 using XDA Premium 4 mobile app
SexyIceCream said:
Does anyone else have the same problem? Particularly obvious when you're using apps with white bg, such as the default email/contacts app...any way of resolving?
Click to expand...
Click to collapse
just return it to buyer
real77055 said:
just return it to buyer
Click to expand...
Click to collapse
we don't have such a law in this country
SexyIceCream said:
we don't have such a law in this country
Click to expand...
Click to collapse
It seems you got a defective screen.
It is unfair that you can't return the phone.
Is it in warranty? Send it to sony customer support for repair.
LotoTutu said:
It seems you got a defective screen.
It is unfair that you can't return the phone.
Is it in warranty? Send it to sony customer support for repair.
Click to expand...
Click to collapse
warranty yes...yup, guess i'll bring it in and hope for good news.
Yes, I had the yellow / red hue on the screen on my Z2. I can confirm that there are different screens on the market. I have seen two Z2 with completely normal neutral greys and two with the yellow/red hue. I returned mine and searching for a better unit...
Here is a example picture of a bad and good Z2 displays. The one on the right looks right against any other LCD.
check --> settings - display - white balance make red , green and blue "0"
i have yellow tint on mine as well, just got it yesterday.
White balance was at default 0,0,0
set red > 0
green > 100-110
blue > max 255
and youll get a cool white display without yellow tint
In all honesty if you have to set blue to maximum to get white, something's wrong surely.
Sent from my D6503 using Tapatalk
Yeah just out of curiosity i set mine to the numbers provided, it looks horrible, your display must be defective
Sent from my D6503 using Tapatalk 2
In my example picture above, both screen are at 100% manual brightness, and RGB white balance settings are 0,0,0.
If it is normal that two screens are so different, the tolerances in manufacturing are horribly large. Not at all acceptable for this price level of products. I returned my yellow screen to the store and we tried to find a unit with a normal screen but it looked like all their stock was with the yellow screen. Annoying, as I have seen two perfectly good neutral screens on my friends' Z2 units.
Not sure if I should continue buying and returning in a different place or just throw in the towel and get another brand and model phone entirely.
Same here, set to quoted values screen looks dimmer and very blue.
Sent from my D6503 using Tapatalk
corallus said:
Same here, set to quoted values screen looks dimmer and very blue.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
tried the values and looks very blue indeed
this is how my z2 screen look like when set values to default 0
is it really defective?
brightness on 65%
firmware currently running
17.1.A.2.69
my previous phone xperia z also suffered from yellow tint actually
StarFcker said:
this is how my z2 screen look like when set values to default 0
is it really defective?
brightness on 65%
firmware currently running
17.1.A.2.69
my previous phone xperia z also suffered from yellow tint actually
Click to expand...
Click to collapse
i guess it is a subjective thing...i swore i could see certain parts of the screen having yellow from time to time, but the technician at the service center said no, and my friend said no either. i must be getting old
SexyIceCream said:
i guess it is a subjective thing...i swore i could see certain parts of the screen having yellow from time to time, but the technician at the service center said no, and my friend said no either. i must be getting old
Click to expand...
Click to collapse
My screen is a bit yellow by default, but changing the white balance sorts it (nice of Sony to pop that in). To be honest I don't really notice it unless I put it next to another phone anyway. My phone was made in China and is the black model. I believe it's Phones4u stock, for what it's worth.
What is annoying though is that my screen appears to be a tiny bit askew... I noticed straight away that the front glass is, but now I'm sure the screen itself is. Will have to find the measuring tape to know for sure.
Zentheld said:
My screen is a bit yellow by default, but changing the white balance sorts it (nice of Sony to pop that in). To be honest I don't really notice it unless I put it next to another phone anyway. My phone was made in China and is the black model. I believe it's Phones4u stock, for what it's worth.
What is annoying though is that my screen appears to be a tiny bit askew... I noticed straight away that the front glass is, but now I'm sure the screen itself is. Will have to find the measuring tape to know for sure.
Click to expand...
Click to collapse
and the funny thing is, the technician told me that it was really about luck - he has TWO Z2s, one pre-prod and one post-prod, and both are perfect(he was kind enough to let me play around with em - i suppose he uses it as his personal phones)
Oh well...did a water test and my phone survived, so i guess i'll live with it(gaps,SLIGHTLY off centered camera, overheat)
SexyIceCream said:
and the funny thing is, the technician told me that it was really about luck - he has TWO Z2s, one pre-prod and one post-prod, and both are perfect(he was kind enough to let me play around with em - i suppose he uses it as his personal phones)
Oh well...did a water test and my phone survived, so i guess i'll live with it(gaps,SLIGHTLY off centered camera, overheat)
Click to expand...
Click to collapse
What weird factories Sony must use...
It's a shame, though, after that omnibalance advert talking about perfection.

[Q] Digitizer grid?

Hey people!
I have had this Sony Xperia Z2 for about a week now and I'm happy about everything but the screen. When tilting the phone in decent lightning I can clearly see the grid in the shape of lines going vertically from the top to the bottom of the screen like you can see on the posted photo. I can also see the dots when the sun is shining but this is something that everybody is reporting so I'm not worried about that.
So my question is, do you also see this and as clear as I am?
Yes, you can sleep well, we have the same visible grid. This is a price for thinnes of display.
Nice
cedropol said:
Yes, you can sleep well, we have the same visible grid. This is a price for thinnes of display.
Click to expand...
Click to collapse
Haha, okay! Nice to here that I don't have an defect product.
Markaner said:
Haha, okay! Nice to here that I don't have an defect product.
Click to expand...
Click to collapse
haha man don't worry i got these too on mines :$ i think its their technology will try to do a bit of research on it ^^
shaf46 said:
haha man don't worry i got these too on mines :$ i think its their technology will try to do a bit of research on it ^^
Click to expand...
Click to collapse
Okay, please write here if you find out something about this subject. I find it quite strange though that no reviewers even mentions this when I picked up on it instantaneously.
About their technology, I saw a video from sony where they showed the display and the things underneath the screen. At one point they showed like blue lights shaped like lines which probably are what we see when looking at the screen from an non straight angle.
Markaner said:
Okay, please write here if you find out something about this subject. I find it quite strange though that no reviewers even mentions this when I picked up on it instantaneously.
About their technology, I saw a video from sony where they showed the display and the things underneath the screen. At one point they showed like blue lights shaped like lines which probably are what we see when looking at the screen from an non straight angle.
Click to expand...
Click to collapse
even my z1 had this i guess its the technology use in the screen ( ex. triluminos )
It's in all capacitive touch phones, but it vary from one to one on how easy to spot them depending on the screen and touch screen technology...
I had these in almost all my phones, Sony and non-Sony so don't worry...
In Xperia Z is the same.
My first phone had massively visible patterns on the screen and were clearly visible when the screen was off, I got my device replaced as it had gaps and over heating issues and the new device I received has nothing on it. Even the ones on display in the store had none. So i will put it down to a certain batch / manufacturing lot carrying these patterns.
PS: my first device was a W15 and the new one is a W19.
Can anyone post a picture with the digitizer visible in order to assess if this would be an issue?
Thanks.
I wonder if it has to do with how reflective the Z2 screen is. I've noticed that it's more reflective than most smartphone screens. It's not a huge deal to me, but I also think it's why some people complain about the outdoor performance. Ideally Sony will improve this in the future.
Markaner said:
Hey people!
I have had this Sony Xperia Z2 for about a week now and I'm happy about everything but the screen. When tilting the phone in decent lightning I can clearly see the grid in the shape of lines going vertically from the top to the bottom of the screen like you can see on the posted photo. I can also see the dots when the sun is shining but this is something that everybody is reporting so I'm not worried about that.
So my question is, do you also see this and as clear as I am?
Click to expand...
Click to collapse
same with mine. thought its a defect. this is my 2nd phone since i changed my 1st phone because it has dead pixel. now i thought my 2nd phone has defect again

Lines of dots on screen in sunlight? Normal?

As per title, at certain angles in sunlight I see a matrix of dots on screen, is this normal, ie its just the multitouch matrix?
Is it common on Z2?
Got my Z2 yesterday, refurb phone via contract. It looks new so hope its normal
Yes it's normal.
roy8846 said:
As per title, at certain angles in sunlight I see a matrix of dots on screen, is this normal, ie its just the multitouch matrix?
Is it common on Z2?
Got my Z2 yesterday, refurb phone via contract. It looks new so hope its normal
Click to expand...
Click to collapse
i had it to somtimes i see it Supposed to be like that for the colour i read
Thanks guys!!
Didnt have it on my G2 or my Xiaomi Note, seems quite noticeable at times in sunlight!!
roy8846 said:
Thanks guys!!
Didnt have it on my G2 or my Xiaomi Note, seems quite noticeable at times in sunlight!!
Click to expand...
Click to collapse
It only come time to time if u think about it, you cant compare 1 display with another xD
So as I am walking with my phone, sun behind me I get lines of bright dots going up and down the screen. So annoying!!!
yup, I was wondering about that as I've had a g2 and m7 before, but never seen this.
the screen seems fine however
It is in fact normal. It is for the capacitive touch screen. I had galaxy note and Omnia HD and they did not have something like this, but I know that HTC HD2 had it.
It's just digitizer (touch device). On some phones it's just more visible than on the others. You just have to get used to it.
its typical on slimmer xperias
had it on my xperia s and also both of my Z2s

Yellow Tint

Hello,
I was just wondering if this is a hardware error or software error but my screen seems to have a slight yellowish tint, but the very bottom seems more white.
Sent from my ONE E1003 using Tapatalk
Pixelicious said:
Hello,
I was just wondering if this is a hardware error or software error but my screen seems to have a slight yellowish tint, but the very bottom seems more white.
Sent from my ONE E1003 using Tapatalk
Click to expand...
Click to collapse
Seems like a hardware problem
Sent from my ONE E1003 using Tapatalk
I'd guess it's because of glue which is used to hold screen and glass panel together. Probably it haven't dried yet. Wait couple of days and screen should lose it's yellowish tint. If not then RMA the phone.
Znamir81 said:
I'd guess it's because of glue which is used to hold screen and glass panel together. Probably it haven't dried yet. Wait couple of days and screen should lose it's yellowish tint. If not then RMA the phone.
Click to expand...
Click to collapse
^^I agree!
Yeah just a check back and the yellow is still there I've submitted a ticket waiting for reply :S
Sent from my ONE E1003 using Tapatalk
So I ordered a OPX on 8th Nov and got it on 10th Nov, What an awesome device with brilliant Display !!!!
Then my cousin saw it and wanted on for himself, so I ordered another one for him on 11th and got it on 14th ...
But when I saw compared both the phones, I realized that my OPX's display has a Yellow Tint
So after the Moto X(gen 2), Nexus 5X ... The OPX also has the same problem ...
I wonder what might be the reason behind this and why none of the company ever commented on this issue before ????
I want all of you to check your device and see what type of display you have, so that we may be able to conclude which one is defective, and if a particular batch is affected .
Here is the information of my 2 OPX :
1.
Month and Year of Manufacture: Oct 2015
Month and Year of Import : Nov 2015
QC: 2003D
Date : 2015.10.21
Yellow Display : YES
2.
Month and Year of Manufacture: Oct 2015
Month and Year of Import : Oct 2015
QC: 2003D
Date : 2015.10.17
Yellow Display : NO
Once we get color correction in the custom kernels this won't matter.
geko95gek said:
Once we get color correction in the custom kernels this won't matter.
Click to expand...
Click to collapse
Still annoying it being there is the first place tho, it's not meant to be like that. Clearly a defect. Also my QC was 2002N
Pixelicious said:
Still annoying it being there is the first place tho, it's not meant to be like that. Clearly a defect. Also my QC was 2002N
Click to expand...
Click to collapse
Yeah definitely annoying.
How did you find the build date and all? Is it on the box?
geko95gek said:
Yeah definitely annoying.
How did you find the build date and all? Is it on the box?
Click to expand...
Click to collapse
The only information I could find was the QC Code and it was on the bottom of my box
Blue Tint Display On OnePlus X
Using This phone for about 2 days and just found that the whites on the display are bluish in color or i can say that it has blue tint on display when viewed from different angle . Also found that the Reds are somewhat orangish red in color .
Just wanted to Know that is this is Software problem or i have got a phone with defective display .
Maybe it's your personal taste of colors ? I haveQC2006N
Date 2015.10.24 Screen perfect for me,no blueysh or yellow here
Shubham84 said:
Using This phone for about 2 days and just found that the whites on the display are bluish in color or i can say that it has blue tint on display when viewed from different angle . Also found that the Reds are somewhat orangish red in color .
Just wanted to Know that is this is Software problem or i have got a phone with defective display .
Click to expand...
Click to collapse
I've read about a slight blue tint when looking at the display from an angle, in several video reviews.
I've came here to rant as well, bought the OPX and have used it for a few days, mine also has the yellow tint issue on the top half of the screen (bottom half is a nice white). It is visible on day to day use which makes it annoying. Would've been able to live with it if the whole display was slightly yellow but the fact that part of it is and part of it isn't bugs me.
I've seen possible solutions like using a hairdryer of leaving it on the car dashboard but this issue is not my fault-I shouldn't have to go through **** to fix it. OnePlus better do something about it or I want my money back.
I've opened a ticket/RMA hopefully they get back to me early next week.
On a side note camera isn't as good as it could be, sd card bug is annoying, battery isn't great. My LG Spirit served me better to be honest.
ShinOrochiX said:
I've came here to rant as well, bought the OPX and have used it for a few days, mine also has the yellow tint issue on the top half of the screen (bottom half is a nice white). It is visible on day to day use which makes it annoying. Would've been able to live with it if the whole display was slightly yellow but the fact that part of it is and part of it isn't bugs me.
I've seen possible solutions like using a hairdryer of leaving it on the car dashboard but this issue is not my fault-I shouldn't have to go through **** to fix it. OnePlus better do something about it or I want my money back.
I've opened a ticket/RMA hopefully they get back to me early next week.
On a side note camera isn't as good as it could be, sd card bug is annoying, battery isn't great. My LG Spirit served me better to be honest.
Click to expand...
Click to collapse
That's a shame mate,hope you get it sorted soon.
On the battery front I find it quite good tbh. I get over 5 SOT regularly in day to day usage.
Sent from my Nexus 4 using Tapatalk
geko95gek said:
Once we get color correction in the custom kernels this won't matter.
Click to expand...
Click to collapse
Are you sure that custom kernels will be able to fix this?
(Maybe blu_spark)
Calvin2394 said:
Are you sure that custom kernels will be able to fix this?
(Maybe blu_spark)
Click to expand...
Click to collapse
Yeah, once the kernels implement colour correction it will be fixable.
Think back to Nexus 4, so many people were running different colour profiles lol
I don't know if it's plcaebo or it really happened. I stay in Mumbai which has a hot and humid climate (40degree is normal for us) and went to a cold place with temperature around -5 degree. I noticed that the screen got a yellow tint but it got back to normal once I got to warmer place. Now it could just be my illusion. Could anyone with some knowledge on this opine on this??

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