I bought a Spigen Ultra Hybrid from www.Mobilefun.co.uk and when it arrived it was the wrong colour and also it had the cut out for the TV aerial that the Korean version has. Obviously I would rather have the case without the cut out and the right colour but I have sent 3 emails to them now and each email had the same 4 questions about replacement or refund and they seem either unwilling or unable to answer more than one question at a time but unfortunately it is the same question.
I'm wondering if they do even carry the Ultra Hybrid without the cut out, I know Spigen do one without it because I have seen it but Mobilefun are not much fun to deal with. They take 24 hours to answer each email with a basic reply with a link to their returns form.
Obviously at this point I would not recommend anyone deal with them but would be grateful for any help.
Thanks
GTCC said:
I bought a Spigen Ultra Hybrid from www.Mobilefun.co.uk and when it arrived it was the wrong colour and also it had the cut out for the TV aerial that the Korean version has. Obviously I would rather have the case without the cut out and the right colour but I have sent 3 emails to them now and each email had the same 4 questions about replacement or refund and they seem either unwilling or unable to answer more than one question at a time but unfortunately it is the same question.
I'm wondering if they do even carry the Ultra Hybrid without the cut out, I know Spigen do one without it because I have seen it but Mobilefun are not much fun to deal with. They take 24 hours to answer each email with a basic reply with a link to their returns form.
Obviously at this point I would not recommend anyone deal with them but would be grateful for any help.
Thanks
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Shame about your poor experience with them I've never had any issues. A lot of suppliers have confused the LG G3 models. Many eBay sellers in the early days were selling the Korean cases as well. I suggest you get a refund and try Amazon UK or Clove or Handtec.
jah said:
Shame about your poor experience with them I've never had any issues. A lot of suppliers have confused the LG G3 models. Many eBay sellers in the early days were selling the Korean cases as well. I suggest you get a refund and try Amazon UK or Clove or Handtec.
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Yeah I know what you mean but I think it would be easier to get a replacement from them rather than get a refund. I guess that waiting 3 days for an answer is the main problem.
I know that Spigen sells the right one but I'm not sure if Mobilefun.co.uk sells them. There is no excuses for bad service these days.
GTCC said:
Yeah I know what you mean but I think it would be easier to get a replacement from them rather than get a refund. I guess that waiting 3 days for an answer is the main problem.
I know that Spigen sells the right one but I'm not sure if Mobilefun.co.uk sells them. There is no excuses for bad service these days.
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I found you can ask question on the site itself against the product. Have asked about the antenna hole for the white version.
jah said:
I found you can ask question on the site itself against the product. Have asked about the antenna hole for the white version.
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I have asked on there so I will just wait to see if they answer or even acknowledge the question.
GTCC said:
I have asked on there so I will just wait to see if they answer or even acknowledge the question.
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Click to collapse
I asked on their site and after 24 hours they haven't replied or even posted my question.
Many seem to like the site but ive had nothing but problems with them. Wrong items, claiming they have stock when they don't and the G Watch I ordered looked used and had a screen fault.
They have now replied on their site but I'm still none the wiser whether or not they carry the right case. You can see the reply on the site under the ultra hybrid case.
I've ordered some Spigen cases from another retailer on the web, we'll see if either of these show up with the correct colour and form factor according to their site. I've requested one red and one Android green. :fingers-crossed:
I've found that retailers on a certain Chinese wholesale site can often be easier to deal with and more reliable than some domestic retailers..
GTCC said:
They have now replied on their site but I'm still none the wiser whether or not they carry the right case. You can see the reply on the site under the ultra hybrid case.
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Little follow up to this, they removed my question from their website and still haven't replied to my emails so last week I opened a case with paypal and they haven't replied to that either.
GTCC said:
Little follow up to this, they removed my question from their website and still haven't replied to my emails so last week I opened a case with paypal and they haven't replied to that either.
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Last update on this, PayPal refunded my money.
Thank you for bringing this to our attention
GTCC said:
Last update on this, PayPal refunded my money.
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Click to collapse
Thank you, GTCC, for bringing this to our attention.
Our Spigen Ultra Hybrid LG G3 cases do indeed feature a cut out on the top right corner for the antenna, as shown in the images. We have now added a note to the relevant product pages to ensure this is made clear to our customers.
I am very sorry to hear that you have experienced issues with your order - this has been brought to the attention of our Customer Relations team and will be investigated.
Jah - glad to hear that you've had a good experience with us.
ChrisM75 - Please contact our Customer Service team to arrange a replacement of your LG G Watch if it has a faulty screen. Various contact methods are available on the Contact Us page; links to it can be found at the very top of each of our pages.
Kind regards,
Mihnea
Mobile Fun
mobilefunsupport said:
Thank you, GTCC, for bringing this to our attention.
I am very sorry to hear that you have experienced issues with your order - this has been brought to the attention of our Customer Relations team and will be investigated.
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Customer relations team, what a joke that is. If they were any good or even existed I wouldn't have had to go to PayPal.
I order all my cases and accessories from Amazon....
_________________
IT'S OVER 9000!!
esimon311 said:
I order all my cases and accessories from Amazon....
_________________
IT'S OVER 9000!!
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Yeah I have prime now so I'm going to be making the most of it.
Further information required
GTCC said:
Customer relations team, what a joke that is. If they were any good or even existed I wouldn't have had to go to PayPal.
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Click to collapse
Following up - to help with our investigation please send us a private message with your order ID and email address. Many thanks!
mobilefunsupport said:
Following up - to help with our investigation please send us a private message with your order ID and email address. Many thanks!
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As I have said I got my refund from PayPal so no need for you to try doing something now when it is clearly too late. Even when I opened the case with PayPal you didn't contact me.
What you can help with is why my review was not put on your website? I submitted it over a week ago.
Btw Spigen was not very happy when I told them how you deal or don't deal with your customers.
GTCC said:
As I have said I got my refund from PayPal so no need for you to try doing something now when it is clearly too late. Even when I opened the case with PayPal you didn't contact me.
What you can help with is why my review was not put on your website? I submitted it over a week ago.
Btw Spigen was not very happy when I told them how you deal or don't deal with your customers.
Click to expand...
Click to collapse
We would like your order ID and email address so that we can look into how this happened, including looking into the review issue. Our investigation will also help ensure that such mistakes are not made again. If you could please send us a message with the requested details it would be much appreciated. Thank you for your understanding.
Related
Hi, I have just cracked the digitizer and screen on my beloved Tmobile touch pro 2, anyone know of a place that supplies HTC parts for this model phone? I've replaced my HTC Wizard's screen a few times during it's service to me for 4 years so I would be entirely comfortable with performing this job myself.
your best bet is ebay but becafeful i hear there is a difference in the digitizers for different models
Saw the digitizer at www.cnn.cn. Good luck!
Digitizer
I found a lot of Digitizers but none of them are T mobile. Can any one find one for t mobile.
thatruth132 said:
your best bet is ebay but becafeful i hear there is a difference in the digitizers for different models
Click to expand...
Click to collapse
Try a search. There are several threads about this subject.
As for t-mobile housing I will suggest to get upper housing from http://eyworkshops.ecrater.com/product.php?pid=6780499 (someone try it out, i haven't order from them before.)
then http://cgi.ebay.com/ws/eBayISAPI.dll...=STRK:MEWAX:IT for the middle housing.
Hope it helps
I don't recommend Eyworkshops, finally got a refund after a month waiting for my Tmobile Touch Pro 2 digitizer.
Still looking for a reputable dealer that has one with the top housing.
I sent mine into HTC. They replaced my digitizer for $113. I know it's a lot, but it's impossible to find them, so at least I have a working phone now!
A bit expensive but I might have to do that.
I found these but they cost $23 each with a minimum of 3. I need one if we can find 2 more people we can get em. Ship[ping will be free so if anyone is into it PM me and lets get these things.
http://www.globaldirectparts.com/ProductDetails.asp?ProductCode=HTC732722&Click=708
maxpower097 said:
I found these but they cost $23 each with a minimum of 3. I need one if we can find 2 more people we can get em. Ship[ping will be free so if anyone is into it PM me and lets get these things.
Click to expand...
Click to collapse
Hello,
I have ordered the 3 from there. I will use one and i will list the other 2 on ebay. Let me know if you still want one.
PM me when you get em, I'll probably grab one from yah. I'm still not sure if I have the nerve to do it myself.
immigrantAL said:
Hello,
I have ordered the 3 from there. I will use one and i will list the other 2 on ebay. Let me know if you still want one.
Click to expand...
Click to collapse
i need one, please let me know
i got mine from here... after a female went crazy on my phone i recommend him.... i was scared at first but when it got here i was so happy
http://eyworkshops.ecrater.com/p/6673717/original-htc-t-mobile-lcd-digitalizer-for
Redman0570 said:
I don't recommend Eyworkshops, finally got a refund after a month waiting for my Tmobile Touch Pro 2 digitizer.
Still looking for a reputable dealer that has one with the top housing.
Click to expand...
Click to collapse
Dear Redman0570,
hope you are doing well. About your experience, I sincerely apologize for any incovenience caused on yr item delivery.
I guessed my poor communication on your item had made you have a bad impression on my item and estore. Due to your comment in here and negative feedback on my account, I discovered more rooms for improvement, and appreciated your encouragement. Reviewed this topics, some buyers in here have received the item on time and felt better on overall purchasing.
I was so sorry that the purchasing experience had made you unhappy. If you need to have further supports on item or else, I will arrange 1st preference services to you.
Wishes you have a good day.
best regards
eric
eyworkshops dot ecrater dot com
TP2 parts
I bought mine here. they have lots of parts. Digitizer was $22.00
www dot gounlock dot com I am a new user, won't let me post a link yet.
delivered in 3 days
ebay item 250686781823 - tmobile touch pro 2 for parts
Hey guys, I've always loved the awesome leather cases made by Vaja (here are their GS4 cases) but they seem to not really support the Note series beyond one case for the OG Note. Considering many of us are looking to replace or cover the faux leather back with something more authentic, I thought you guys might help contact the company and ask that they support our device. Here is the contact page. Even if these cases aren't exactly your thing, more options and support for the phone are always good!
Got an email response this morning
Thank you for contacting Vaja. Unfortunately, At this time there are no plans to manufacture a line of cases for the Note 3. We apologize for the inconvenience.
Kind Regards,
Artie Diaz
Vaja Customer Group
Click to expand...
Click to collapse
Bummer so far, but please do contact them if you'd like to see one of the best cases on the market for our device!
ImSteevin said:
Got an email response this morning
Bummer so far, but please do contact them if you'd like to see one of the best cases on the market for our device!
Click to expand...
Click to collapse
Yeah, but they will churn out more stuff for the CrApple phone.
I emailed them about 3 weeks ago and they responded that they were not making a case for the GN3.
However, because of that response I was able to keep looking and found Trim Leather.
https://www.facebook.com/trimleather
And they are definitely making one :victory:
Black Wireless Charging Cover for Samsung Galaxy Note 3 - for $29.99 on 01/19/14
http://www.bestbuy.com/site/Samsung...ategoryId=pcmcat171900050029&id=1219077225704
Don't forget to click "Thank you" button
erik077 said:
Black Wireless Charging Cover for Samsung Galaxy Note 3 - for $29.99 on 01/19/14
http://www.bestbuy.com/site/Samsung...ategoryId=pcmcat171900050029&id=1219077225704
Don't forget to click "Thank you" button
Click to expand...
Click to collapse
Will this work with cases that we have already? For example, it just replaces the existed door, right? Doesn't add any more thickness so we can't use the existing cases we have? Thanks in advance. I'm asking because I read the reviews on the BestBuy site and two of them say that it does add bulk slightly. Just don't want to buy this thing and then find out it's a matter of using this and not being able to use my existing case with it.
sanjsrik said:
Will this work with cases that we have already? For example, it just replaces the existed door, right? Doesn't add any more thickness so we can't use the existing cases we have? Thanks in advance. I'm asking because I read the reviews on the BestBuy site and two of them say that it does add bulk slightly. Just don't want to buy this thing and then find out it's a matter of using this and not being able to use my existing case with it.
Click to expand...
Click to collapse
Not 100% as I don't have one yet, but I think it might add some additional thickness. So my guess is you will need new case. Maybe someone who purchased already can answer this better than me.
erik077 said:
Not 100% as I don't have one yet, but I think it might add some additional thickness. So my guess is you will need new case. Maybe someone who purchased already can answer this better than me.
Click to expand...
Click to collapse
There's one listed on 23rd street and 6th ave here in the City. I was going to go and buy it in person and try it with the tough case I bought a week or so ago already on the phone. Figure I can always return it if they don't have a restocking fee.
Will post more information tomorrow once I check it out.
Thanks for the information, regardless. Much appreciated.
sanjsrik said:
Will this work with cases that we have already? For example, it just replaces the existed door, right? Doesn't add any more thickness so we can't use the existing cases we have? Thanks in advance. I'm asking because I read the reviews on the BestBuy site and two of them say that it does add bulk slightly. Just don't want to buy this thing and then find out it's a matter of using this and not being able to use my existing case with it.
Click to expand...
Click to collapse
It does add some thickness. Not so much that you will notice it in your hand, but enough that most fitted hard cases will not fit properly. This is a discussion worth reviewing: http://forum.xda-developers.com/showthread.php?t=2609406
I went to the BestBuy in 44th and 5th in the City. They're clueless. Two guys with "Samsung Experience Specialists" jerseys or jackets or whatever those zip up things are, the guy kept trying to sell me something COMPLETELY unrelated to what I wanted. Finally I asked him if he had the Qi-compatible charging stand and he said no. Said he only gets "about 2 in a week". I gave up and walked out.
sanjsrik said:
I went to the BestBuy in 44th and 5th in the City. They're clueless. Two guys with "Samsung Experience Specialists" jerseys or jackets or whatever those zip up things are, the guy kept trying to sell me something COMPLETELY unrelated to what I wanted. Finally I asked him if he had the Qi-compatible charging stand and he said no. Said he only gets "about 2 in a week". I gave up and walked out.
Click to expand...
Click to collapse
FWIW, I live very close to Best Buy's HQ here in MN. I know a lot of good people employed by them. With BB being a hometown store here I am rarely more than 7 or 8 minutes from a store location wherever I travel in town... That said: I drive past all of them in favor of any competitor, even if I have to go further and/or spend a little more. I do not feel they practice good business ethics as a company, and I do my best boycott them. I do some consulting work, and on occasion am forced to buy a computer component from them. I have had to do this 7 times in the last 10 years, and 5 of those times ended up with a sales person who either lied, or was completely clueless sharing bogus information as fact - in spite of their being the in-store "expert". Good luck to all who shop there, but please don't count on their staff to help educate you on making a sound purchase.
I know a few people on here been trying to get answers about a bumper case since the Rhino Shield one fell through. I emailed and posted questions on Case Mate's Facebook page weeks ago and never heard back, so recently decided I would asked the same question over and over again every time they post something to Facebook and I'd post to their page everyday and email them everyday till I got an answer. Finally heard back this morning. Now the answer I got sounds like they will be making a Hula Case for the N6. The sentence that answers my question is kind of worded like someone with broken English wrote it. Here's the email I got:
Thank you for your interest in Case-Mate products. We are very excited to have cases available for the Hula Case for the Nexus 6. We know you are excited to get a case for your new device!
We will be updating our case selection daily as new inventory arrives. We do not have specific information on when the case or color you are looking for will be available. If we did, we would be the
first to share! Please make sure to click on the "notify when available" button on the product page so we can let you know when we have what you are looking for.
We have several ways for you to keep abreast of all of our product offerings. For real time updates on product releases and promotions you can follow us on Facebook at
http://www.facebook.com/casemate, or on Twitter at http://twitter.com/casemate. Our community manager will let you know as soon as new cases are available on the site. You can also sign up for our
newsletter at: http://www.case-mate.com/mailing-list.asp for the latest case-mate news, product releases, and product promotions.
Regards,
Lauren S.
Case-Mate Customer Service
1-866-689-3432
[email protected]
Here's what the Hula looks like for the Moto X.
I hope this comes true, the Hula would be perfect for the Nexus 6
I want one so bad!!!
I so hope this is true
Sent from my Nexus 6 using Tapatalk
This is the reply I got about the hula bumper.
"Thank you for contacting Case-Mate and your interest in our products.* At this time, we do not have any specific information on when, or if,* the item you are requesting might become available.* *Our
product development team is always working on new products.* I will gladly share your feedback/request with them!
At Case-Mate we thrive on customer feedback! We offer several ways for you to interact with Case-Mate as little or as much as you would like.* You can share feedback or product comments directly with
the development team at:http://feedback.case-mate.com.
For real time updates on product releases and promotions you can follow us on Facebook athttp://www.facebook.com/casemate, or on Twitter at*http://twitter.com/casemate.* Our community manager will
let you know as soon as new cases are available on the site.
You can also sign up for our newsletter at:http://www.case-mate.com/mailing-list.asp*for the latest Case-Mate news, product releases, and product promotions.
Thank you again for your request and feedback!
Kind regards,"
I'm guessing that someone didn't get the memo... Its nothing new to see conflicting CS experiences when inquiring about a product. I wonder which one will become a reality.
Pilz said:
I'm guessing that someone didn't get the memo... Its nothing new to see conflicting CS experiences when inquiring about a product. I wonder which one will become a reality.
Click to expand...
Click to collapse
Probably neither. Or Both!
stureiney said:
Probably neither. Or Both!
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Click to collapse
Maybe we should wait a week or two and ask them again. The Hula is the only bumper that I have seen recently that looks good unless another company wants to take up the challenge.
Pilz said:
Maybe we should wait a week or two and ask them again. The Hula is the only bumper that I have seen recently that looks good unless another company wants to take up the challenge.
Click to expand...
Click to collapse
Not to mention that if another company tried, there would be patent stuff conflicting. I think we should just wait for a while.
Please let this happen!!
In the mean time, a few people are going with this http://www.casesinthebox.com/nillki...ase-cover-for-moto-nexus-6-orange_p29923.html
They are on eBay for roughly $10
Sent from my Nexus 6 using Tapatalk
iomthd said:
In the mean time, a few people are going with this http://www.casesinthebox.com/nillki...ase-cover-for-moto-nexus-6-orange_p29923.html
They are on eBay for roughly $10
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
People had the same case for the G3 when I had mind. It seemed to be popular but there were issues with it from what I remember.
I'm still hoping the hula comes out, but I'll definitely test this one
Sent from my Nexus 6 using Tapatalk
I decided to make a dedicated thread, as in two other threads a few people were interested. Currently, what looks to be the best fitting tempered glass screen protector is available only in Japan. In both black and white. I have no clue on what price we can get, but I will leave this topic up for a week, and if we can get enough people interested, I will contact the manufacturer and attempt to set a deal.
Some links of the screen protector.
https://www.youtube.com/watch?v=ZY-MDGyfJeI&feature=youtu.be
http://deff.co.jp/product/dg-nex6fg3f/
http://www.amazon.co.jp/gp/aag/main...=A1VC38T7YXB528&orderID=&seller=A9UCR3285V82K
Chinese knock-off (possibly just cheap plastic): http://www.ebay.com/itm/Premium-Cle...773?pt=LH_DefaultDomain_0&hash=item2edbf027e5
Members who are interested:
@Pilz @Philip @Novakingwai @nicholaschum @mmessina @SilentO @sesz @mpgolfpro @nlua @Svid @kryptikal @joshm.1219 @De5tr0yer @Dualwave @cadavjo
I'm interested assuming it actually fits the way that it should.
Edit: it looks like the price on their shop is around 32$ USD if you convert the currency. That's not bad if it works plus it looks nice. Its too bad iloome never came around and made one just like this.
I'd register an interest, but (1) I'd like to know whether it actually works - all we have to go on so far is the advertising material, and (2) I'm based in the UK, so a shipped-to-US deal doesn't help me.
If somebody on here could try one and confirm that it works, and they would ship to the UK (or ideally worldwide, given the global nature of this forum) then I'd certainly buy one.
Philip said:
I'd register an interest, but (1) I'd like to know whether it actually works - all we have to go on so far is the advertising material, and (2) I'm based in the UK, so a shipped-to-US deal doesn't help me.
If somebody on here could try one and confirm that it works, and they would ship to the UK (or ideally worldwide, given the global nature of this forum) then I'd certainly buy one.
Click to expand...
Click to collapse
No one is able to get just one, and if they ship to US we can forward to UK no problem. Currently, unless we find someone who lives in Japan and has an N6, willing to buy one to review it.. We have to trust the advertised video. However, I have never been disappointed with any products coming from Japan.. The Chinese knock-off.. well I wouldn't trust, although someone purchased one and will write a review once it arrives.
Just read the Chinese knock off is plastic, too bad I ordered it already...very disappointed
In for black one. We need this.
mnsportsguy1978 said:
Just read the Chinese knock off is plastic, too bad I ordered it already...very disappointed
Click to expand...
Click to collapse
That sux.. Do let us know more when you receive it though.
I'm interested in this. When would the trigger be for the order? After we reach XX interests?
I'd be in for one possibly two
I'm hoping this will work out and not be sh*tty because that would make a lot of people unhappy. I wonder if there is a way they can send a sample over for someone to test if we are doing a large order.
Plus 1
Sent from my Nexus 6 using Tapatalk
Ahh I would try one.
I'd be interested in getting one of these!
Me too!
Count me in
Add one to the count for me too.
I'm down as long as an established member is organizing this
joshm.1219 said:
I'm down as long as an established member is organizing this
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Click to collapse
I will contact the company and see what we need to move forward with this and would be happy to hand over the money+logistics handling to any established member.
One more interested, both black and white.
I am interested too. Looks great!