[Q] No In Call Volume - Huawei Ascend Mate 2

My Mate 2 started to act strangely Yesterday. First it hanged for a while and after a soft restart everything came to normal apart from In Call volume. In a normal mode i could hear the caller but the caller could not hear me. If i enable loud speaker, the caller could hear me but i could not hear the caller. Is there anyone who has come across the same problem? Please let me know the solution if there is any before i go for a hard reset.

shehe1 said:
My Mate 2 started to act strangely Yesterday. First it hanged for a while and after a soft restart everything came to normal apart from In Call volume. In a normal mode i could hear the caller but the caller could not hear me. If i enable loud speaker, the caller could hear me but i could not hear the caller. Is there anyone who has come across the same problem? Please let me know the solution if there is any before i go for a hard reset.
Click to expand...
Click to collapse
I would def do a factory reset or roll back to an earlier image. I have 3 MATE2 in my family and I'm also very active on this form. No one has reported this problem or anything like it. If you wipe your phone let us know the results. Thanks.

superbass311 said:
I would def do a factory reset or roll back to an earlier image. I have 3 MATE2 in my family and I'm also very active on this form. No one has reported this problem or anything like it. If you wipe your phone let us know the results. Thanks.
Click to expand...
Click to collapse
I have tried the suggestion but it did not help. The problem is the phone does not charge as well. Any other idea?

shehe1 said:
I have tried the suggestion but it did not help. The problem is the phone does not charge as well. Any other idea?
Click to expand...
Click to collapse
Contact Huawei for a replacement.
Sent from my MT2L03 using Tapatalk

Related

[Q] Call waiting status

Hi,
Is there a way to know that the person I am calling is on call waiting?
I didn't notice any different sound or notification on screen when i'm calling someone who's already having a conversation. I'd be interested in a solution for that too, maybe i'm missing something
Guys,
no one has a workaround for this. old phones always had this feature, how come smartphones dont?
Don't you hear a short beep every ?? seconds? I thought that's how it worked. I have never tried it on my SGS2.
No beep, just the default ringtone pattern as if calling someone who's not speaking at the phone in that moment.
Sent from out of space using Thuraya 2 satellite !
prodygee said:
Don't you hear a short beep every ?? seconds? I thought that's how it worked. I have never tried it on my SGS2.
Click to expand...
Click to collapse
yeah that is it, works fine for me, yesterday i was on a call and had another call coming through it made some beeping noises so i hung up and took the call.
Remember you have to actually activate the call waiting with your network in order for it to work but it works 100% with the GS2 ive used it many times.
Thanks for confirming that. I was sure this is how it works.
jonny68 said:
yeah that is it, works fine for me, yesterday i was on a call and had another call coming through it made some beeping noises so i hung up and took the call.
Remember you have to actually activate the call waiting with your network in order for it to work but it works 100% with the GS2 ive used it many times.
Click to expand...
Click to collapse
Sorry, but i was talking about the warning when i call someone who's already in a conversation, not about my call waiting and that's what the OP asked as well

Caller can't hear me!

Received a refurbished certified like new Droid Razr and everything is perfect except one basic thing,when I place a call or when I answer a call the person on the other end can't hear me at all. I can hear them just fine but they can't hear me. Can this be fixed or is it a lemon phone and should I return it?
Sent from my DROID RAZR using XDA App
Try a full wipe or a factory reset. If you have still this problem, contact your operator or Motorola...
I took it in...a software upgrade fixed it. Lost my root and no wifi tether will not work....luckily i found the non-rooted wifi app, so life is good.
Sent from my DROID RAZR using XDA App
I've had that problem twice in one day. I found that a reboot of the phone each time fixed it. Haven't had it happen again since. Still not sure what caused it or if it will ever come back.
I have the same problem, reboot didn't solve the problem. Any ideas?
hi , the microphone doesn't work only during a call ?
Did you tried if the voice search and the record voice are working ?
Brahim93 said:
hi , the microphone doesn't work only during a call ?
Did you tried if the voice search and the record voice are working ?
Click to expand...
Click to collapse
Hi, I've tried Talking Tom app and it didn't work. I've also made a factory reset with no success.
did you try to put the battery off for a minute and put it back ?
Brahim93 said:
did you try to put the battery off for a minute and put it back ?
Click to expand...
Click to collapse
you cant remove the battery
romdroid. said:
you cant remove the battery
Click to expand...
Click to collapse
^^^ Lmfao!! ^^^
Sent from my DROID RAZR using XDA
Lol oups i missed that the battery is unremovable
If even with a stock rom the problem persists it's that the microphone is out of service...
I have the same issue with my MAXX... ICS 4.04 went back to stock SAME issue... Went back to ICS 4.04 all fresh installs. Same issue. If i yell into the phone you can hear me, speaker phone you can hear a little more of me when i talk. Other then that the people i call cannot hear a dang word im saying. Stupid stupid cheap Microphones installed in these! Looks like ill be calling Verizon and getting another MAXX to bad i have a limited one right now and wont be able to get a new limited one :-(
Maybe limited means "limited ability for anyone to hear me". Maybe you don't want that 1.
Sent from my DROID RAZR using XDA
I wouldn't call it a cheap microphone motorola has the best microphones for voice quality of any phone today. perhaps you could call it fragile, but i wouldn't even say that, I've seen only one other person report a mic hardware problem on the net. i think maybe you're one of the few unlucky ones who got a dud. just go get it fixed under warranty
Had this problem once, reboot fixed it for me!
You can also try using one of those compressed air cans to blow out the mics and headphone jack.

Cutting out during calls

I have a problem and I can't figure out what is wrong. I am running hyperdrive on kt kernel but it happens on other rooms and kernels too. The microphone on my phone keeps cutting out during call. The person I am call than can no longer here me. I am able to get the microphone to work again if I put it into speaker phone Mode and than back to headset mode. Does anybody know what is wrong? Will they send me a updated phone if I send it in for warranty?
Matlab$Brah said:
I have a problem and I can't figure out what is wrong. I am running hyperdrive on kt kernel but it happens on other rooms and kernels too. The microphone on my phone keeps cutting out during call. The person I am call than can no longer here me. I am able to get the microphone to work again if I put it into speaker phone Mode and than back to headset mode. Does anybody know what is wrong? Will they send me a updated phone if I send it in for warranty?
Click to expand...
Click to collapse
A friend from work was complaining about this same problem today. She is 100% stock. I might try to look at her phone tomorrow. Any suggestions from the community would be great.
shaunneutron said:
A friend from work was complaining about this same problem today. She is 100% stock. I might try to look at her phone tomorrow. Any suggestions from the community would be great.
Click to expand...
Click to collapse
Were you able to figure anything out?
Matlab$Brah said:
Were you able to figure anything out?
Click to expand...
Click to collapse
Didn't see anything out of the ordinary. Might recommend a factory reset to her and if that doesn't resolve it, maybe a hardware swap.
I was going to say that aosp is the problem then someone is having same issues with stock, hmm weird on the stock one, as I know the others have the call bug.
Have you guys tried a different kernel or modem?
TheAxman said:
I was going to say that aosp is the problem then someone is having same issues with stock, hmm weird on the stock one, as I know the others have the call bug.
Have you guys tried a different kernel or modem?
Click to expand...
Click to collapse
Yah I have had the same problem on both hyperdrive and slim bean. I have also tried both stock and kt kernel. I did upgrade the modem. I cant remember if I had the same problemon the release modem. Could it be a modem problem? Didn't think of that because it seemed like a microphone issue
I've been having issues on stock also. Its usually when I'm on the phone and sometimes it'll cut out on me and I can't really hear what the person on the other end is saying.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
I want to bump this. I am still having this problem. I have even Odin the factory image. Seems like a software problem to me though.
Cuts out
If you turn off the proximity ssensor, the dialpad stays on. When your cheek touches it, the phone will mute, end call, etc.

Muffled voice, poor call quality issue - still Android 7.0?

way back Google has acknowledged this issue and hoping it will be fixed in Android 7.0 update, but still there. This issue seems to be related to the noise-cancelling mic found on the back of the device.
I know some people posted some workaround such as covering up the mic fixes the issue, or persist.audio.fluence.voicecall=true, and changing it to false in build.prop (if rooted, which I am not).
I know there are tons of post related this (searching Google gives many of them), I was just wondering if anyone seen any improvement after 7.0 update or pretty much the same or any other workaround that worked for you..
share your thoughts and findings would be great..
It's a hardware defect. RMA your device and get one that works. I had the same issue with my first device. Returned it and now all is good in the world... You shouldn't have to disable the noise cancelling mic... It's there for a reason
Smallsmx3 said:
It's a hardware defect. RMA your device and get one that works. I had the same issue with my first device. Returned it and now all is good in the world... You shouldn't have to disable the noise cancelling mic... It's there for a reason
Click to expand...
Click to collapse
ohh well, this is factory refurbished one, so I don't think I can do RMA now...well I guess I can live with it for a while until I dump this phone with better alternative...
jazzespresso said:
ohh well, this is factory refurbished one, so I don't think I can do RMA now...well I guess I can live with it for a while until I dump this phone with better alternative...
Click to expand...
Click to collapse
Did you get it from Google?
Smallsmx3 said:
Did you get it from Google?
Click to expand...
Click to collapse
No. I got it from BestBuy couple months ago...checked with Google, and re-turn period is over for this phone, and BestBuy has 90 days return, which is also over...
and I know noise cancelling mic. is there for a good reason, but it is better people can hear me when I speak is more important, so I am planing to put a small tape on mic back of the phone and give a try and see if any improvement...
other than, I really love my Nexus 6P, but this small annoying issue really really bothers me..
If it's a hardware issue why does it work fine when your in speaker phone? At least mine does.....
Sent from my Nexus 6P using XDA-Developers mobile app
Mine also works fine in speaker mode, using the handset speaker everyone always complains about the quality
Sent from my Nexus 6P using Tapatalk
I've putting up with this problem for nearly a year now. It sucks that Google continually ignores that fact it exists and none of the major tech sites have taking them to task over it. I've only now read of two people who have resolved the issue via RMA. Everyone else who RMA their phones reported the same behavior with the replacement according to the Google forums.
Anyhow, I just followed the advice of someone from Reddit which I posted below and I then tested twice with my one friend who always have a problem hearing me when I call her iPhone. Now, the problem seems to be cleared up but I don't know if this was a permanent fix or not. Hopefully, I will know by early Nov. which is when my 1 year warranty expires.
----------------
Restart your phone in safe mode. Hold the power button until 'Power off' comes up. Then touch and hold that box until it asks to reboot in safe mode. Make a call in safe mode and see if that works. Then reboot normally. Fixed the problem of my phone calls sounding bad. It resets something, not sure but it fixed my problem. If that doesn't work then RMA (They will probably ask you to do what I just mentioned since this is what just happened to me).
mrsean said:
I've putting up with this problem for nearly a year now. It sucks that Google continually ignores that fact it exists and none of the major tech sites have taking them to task over it. I've only now read of two people who have resolved the issue via RMA. Everyone else who RMA their phones reported the same behavior with the replacement according to the Google forums.
Anyhow, I just followed the advice of someone from Reddit which I posted below and I then tested twice with my one friend who always have a problem hearing me when I call her iPhone. Now, the problem seems to be cleared up but I don't know if this was a permanent fix or not. Hopefully, I will know by early Nov. which is when my 1 year warranty expires.
----------------
Restart your phone in safe mode. Hold the power button until 'Power off' comes up. Then touch and hold that box until it asks to reboot in safe mode. Make a call in safe mode and see if that works. Then reboot normally. Fixed the problem of my phone calls sounding bad. It resets something, not sure but it fixed my problem. If that doesn't work then RMA (They will probably ask you to do what I just mentioned since this is what just happened to me).
Click to expand...
Click to collapse
Here is my add to this. I was a purchaser of a Note 7. Returned it during the recall and bought a Nexus 6p directly from Google. I received the device and was having issues with people on the other end complaining of echoing if they could hear me. Alot of time I could hear them and they couldn't hear me at all. I called Google and explained the situation. They shipped me my replacement device (which by the way was a new device and not a factory refurb). My replacement device does not have the audio issues and I am extremely happy. So I can confirm that it is indeed a hardware issue and the only fix is an RMA.
Do you guys have a case on your phones? I found that my Spigen case was causing issues. It seems to have stretched a bit and was covering the noise cancelling mic.
Sent from my Nexus 6P using Tapatalk
MedicStuder said:
Here is my add to this. I was a purchaser of a Note 7. Returned it during the recall and bought a Nexus 6p directly from Google. I received the device and was having issues with people on the other end complaining of echoing if they could hear me. Alot of time I could hear them and they couldn't hear me at all. I called Google and explained the situation. They shipped me my replacement device (which by the way was a new device and not a factory refurb). My replacement device does not have the audio issues and I am extremely happy. So I can confirm that it is indeed a hardware issue and the only fix is an RMA.
Click to expand...
Click to collapse
You just quoted someone that said he fixed his in safe mode and then you said it's for sure a hardware issue......?. It could be a hardware or software issue depending on you situation. I believe mine is software because it works great in speaker phone.
Sent from my Nexus 6P using XDA-Developers mobile app
skw5115 said:
Do you guys have a case on your phones? I found that my Spigen case was causing issues. It seems to have stretched a bit and was covering the noise cancelling mic.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Hello there!
Same problem here, opposite side is always telling me, that I sound like from garbage/drain or some pipe and also opposite side has echo of it's voice, so practically they hear only themselves with echoes and me very bad or not at all...
I'm using my 6P with Spigen Rugged Armor, and I also tried to make calls without it, and it looked like it's better, so I tried another cover case - Nilkin Perfect Fit, same problems as Rugged Armor and now for the third time, I'm trying Spigen Thin Fit and don't be surprised, it's all the same. So again I tried to use phone without cover and problems appeared same as with cover, so there is no straight connection between cover and these problems in my opinion!
I was preparing to make a ROOT and disable back microphone, but I've read some posts about it and decided to try RMA first, I will come back, how it will end up.
I have the same problem, but only when using the internal mic. Other end says I sound muffled, and I'm only 10" away from the mic. I have to be about an inch or so away and NOT on speaker for them to understand me. I can hear them clear as can be. I have the Unicorn Beetle case, and the noise canceling mic isn't covered, or dirty. I'll try a reboot into safe mode, call, and reboot again. Of course, it could also be just certain people are having a hard time hearing me. I'll see what I can come up with.
Originally Posted by mrsean
I've putting up with this problem for nearly a year now. It sucks that Google continually ignores that fact it exists and none of the major tech sites have taking them to task over it. I've only now read of two people who have resolved the issue via RMA. Everyone else who RMA their phones reported the same behavior with the replacement according to the Google forums.
Anyhow, I just followed the advice of someone from Reddit which I posted below and I then tested twice with my one friend who always have a problem hearing me when I call her iPhone. Now, the problem seems to be cleared up but I don't know if this was a permanent fix or not. Hopefully, I will know by early Nov. which is when my 1 year warranty expires.
----------------
Restart your phone in safe mode. Hold the power button until 'Power off' comes up. Then touch and hold that box until it asks to reboot in safe mode. Make a call in safe mode and see if that works. Then reboot normally. Fixed the problem of my phone calls sounding bad. It resets something, not sure but it fixed my problem. If that doesn't work then RMA (They will probably ask you to do what I just mentioned since this is what just happened to me).
Click to expand...
Click to collapse
This worked for me. Thx!
For those who sufferef from muffled voice/bad microphone, try loose the screw at the bottom back of your 6p, you have to open the cover first by using guitar pick/cutter>loose the screw (centre)>put the cover back> completed. No complaint from the other end at all.
Stock 6p, dp4
Solution- Safemode restart...
Thanks guys..I just tried the Safemode restart and it worked perfectly. Then restart in normal mode and the interference could be heard again..so it's one of the apps..not the handset. Thanks again, saved a lot of hassle by avoiding the RMA nightmare.
Ok, so here's my solution/problem - I've rooted, edited build.prop:
persist.audio.fluence.voicecall=true ---->>> false
persist.audio.fluence.speaker=true --->>> flase
It fixes the issue with garbled/muffled voice from both me and the person on another end; however, now the speaker volume is too high (even on the lowest setting). Editing lines in mixer_path xml makes phone calls unusable - the dialer shows it's connected but I cannot hear anything and the person says their volume is stuck at 0 ....
Any one knows the correct way to edit the "steps" for speaker colume for voice calls?
EvoX2008 said:
Ok, so here's my solution/problem - I've rooted, edited build.prop:
persist.audio.fluence.voicecall=true ---->>> false
persist.audio.fluence.speaker=true --->>> flase
It fixes the issue with garbled/muffled voice from both me and the person on another end; however, now the speaker volume is too high (even on the lowest setting). Editing lines in mixer_path xml makes phone calls unusable - the dialer shows it's connected but I cannot hear anything and the person says their volume is stuck at 0 ....
Any one knows the correct way to edit the "steps" for speaker colume for voice calls?
Click to expand...
Click to collapse
Turn the "speaker" line back to true.
Geezerooo said:
Turn the "speaker" line back to true.
Click to expand...
Click to collapse
Is it a known issue when I recover from a backup, wifi won't work? It was a full backup - system, data, etc
Had to put back the official 8.0 image, just rooted and getting my stuff set up, will try the "speaker" toggle when done in an hour.
EvoX2008 said:
Is it a known issue when I recover from a backup, wifi won't work? It was a full backup - system, data, etc
Had to put back the official 8.0 image, just rooted and getting my stuff set up, will try the "speaker" toggle when done in an hour.
Click to expand...
Click to collapse
Did you reflash the correct vendor?

Speaker don't work. Strange behavior.

Hi everyone,
Got my Motorola One 4 months ago in Saturn.de. Android 9.0 on board with March updates.
One month ago my speaker had stopped work. I'm not able to hear music/alarm/call.
But in headphones everything works.
I noticed some strange behavior:
If I start playing music, then go to Sound Settings and try to change call sound level - for few seconds I hear music from speaker.
How can I fix this?
Thanks in advance for any advice!
Never heard of that problem before. At least not on Moto one.
But it sounds like it's software related since the speaker obviously works when you change call sound level.
Maybe do a backup of important stuff and try a factory reset.
tys0n said:
Never heard of that problem before. At least not on Moto one.
But it sounds like it's software related since the speaker obviously works when you change call sound level.
Maybe do a backup of important stuff and try a factory reset.
Click to expand...
Click to collapse
Thank you for response.
Tried several times full factory reset.
Decide to return it back to the store for repairing.
Andr.user said:
Thank you for response.
Tried several times full factory reset.
Decide to return it back to the store for repairing.
Click to expand...
Click to collapse
That's the smartest thing to do. Hopefully they fix it and hopefully free of charge
borksek said:
That's the smartest thing to do. Hopefully they fix it and hopefully free of charge
Click to expand...
Click to collapse
I hope so
Will back here after I receive device from repair.
Andr.user said:
I hope so
Will back here after I receive device from repair.
Click to expand...
Click to collapse
Keep us posted :fingers-crossed:

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