[Q] How to factory reset screen-cracked Z ultra - Sony Xperia Z Ultra

My brother cracked his Z ultra's screen, now the screen is dead, power and volume buttons are still working though.
I'm trying to clear all user's data on this phone (phone, sdcard...) in order to sell its dead body
Turned it off (by reset button), volume down doesn't do anything, it won't boot into bootloader.
USB debugging is not enabled either, so I cannot
Code:
adb reboot bootloader
How can I wipe this ?

Top of my head is trying to get into flashmode by volume down+plugging in the USB cable. Using flashtool it should tell you if its connected in flashmode or not and if it is flash a tft on it. That should clean the device by wiping everything options checked.

cupid412 said:
My brother cracked his Z ultra's screen, now the screen is dead, power and volume buttons are still working though.
I'm trying to clear all user's data on this phone (phone, sdcard...) in order to sell its dead body
Turned it off (by reset button), volume down doesn't do anything, it won't boot into bootloader.
USB debugging is not enabled either, so I cannot
Code:
adb reboot bootloader
How can I wipe this ?
Click to expand...
Click to collapse
Remote wipe from Google?
https://support.google.com/a/answer/173390?hl=en

Related

Cant reboot recovery!

Hey guys,
Iv got a stock US tablet Z, SGP311 on 10.4.1.b.0.109
Iv tried holding power and volume + while booting to get into stock recovery, iv tried tapping Vol+ a few times while booting, iv tried holdin Vol+ for 3 seconds and then hitting power......i cant get this damn thing into recovery!
Can someone help??
Snazarian said:
Hey guys,
Iv got a stock US tablet Z, SGP311 on 10.4.1.b.0.109
Iv tried holding power and volume + while booting to get into stock recovery, iv tried tapping Vol+ a few times while booting, iv tried holdin Vol+ for 3 seconds and then hitting power......i cant get this damn thing into recovery!
Can someone help??
Click to expand...
Click to collapse
There is no Recovery Mode in the XTZ's stock firmware. Here is how to access the available functions of the stock firmware.
1. Power On
Press and hold the POWER button until notification light flashes once, then release POWER button.
2. Power Off
Press and hold the POWER button until menu appears, then select "Power off" and "OK".
3. Restart
Restart device to turn off all running applications and to free up memory.
3.1. Simultaneously press and hold the VOLUME UP and POWER buttons for 10 seconds.
3.2. After the notification light flashes three times, release the buttons.
3.3. The device will power off automatically.
3.4. After the device is powered off, power on the device.
4. Reset
Reset device to its original settings to free up memory.
Don't forget to back up any important data saved on the device!
4.1. Go to Settings > Backup & reset > Factory data reset > Reset tablet.
5. Enable Safe Mode
5.1. Power off the device.
5.2. Press and hold the POWER button until the notification light flashes once.
5.3. Wait until the Xperia™ logotype disappears.
5.4. Press and hold the VOLUME DOWN button.
5.5. The device will restart in Safe Mode.
5.6. To exit Safe Mode, restart the device.
6. Flash Mode
6.1. Power off the device.
6.2. Connect a USB cable to the device.
6.3. Press and hold the VOLUME DOWN button.
6.4. Connect the USB cable to a computer.
6.5. Wait until the notification light flashes red-green once, then release VOLUME DOWN button.
6.6. To exit Flash Mode, disconnect the USB cable.
7. Fastboot Mode.
7.1. Power off the device.
7.2. Connect a USB cable to the device.
7.3. Press and hold the VOLUME UP button.
7.4. Connect the USB cable to a computer.
7.5. Wait until the notification light flashes red then solid blue, then release VOLUME UP button.
7.6. To exit Fastboot Mode, disconnect the USB cable.
8. Service Menu
8.1. Start the Contacts app.
8.2. Go into Settings.
8.3. Touch the blank area at middle bottom of screen for at least five seconds then stop touching screen.
8.4. "Enter service mode" button will be displayed.
8.5. Press the "Enter service mode" button.
8.6. Enter *#*#7378423#*#* (*#*#SERVICE#*#*).
8.7. Service menu will be displayed.
8.Notes.1. Enter *#*#4636#*#* (*#*#INFO#*#*) to display testing information.
8.Notes.2. Enter *#*#73556673#*#* (*#*#SELLMORE#*#*) to toggle Demo Mode activation on/off. WARNING! Activating Demo Mode will delete all personal content (photos, etc.) and settings.
How do you flash CM then ?
Cat McGowan said:
There is no Recovery Mode in the XTZ's stock firmware.
Click to expand...
Click to collapse
Thanks for telling ! I had been looking for this information for a long time.
Apparently, my service info says "bootloader unlock allowed: yes", I wonder if it means that I actually unlocked it or that the device would accept me to do it.
I moreover wonder how one can manage to install CM or root its device without using Recovery Mode. I saw on your signature you rooted your device. May I ask how you did that ?
ducasse.isidore said:
Thanks for telling ! I had been looking for this information for a long time.
Apparently, my service info says "bootloader unlock allowed: yes", I wonder if it means that I actually unlocked it or that the device would accept me to do it.
I moreover wonder how one can manage to install CM or root its device without using Recovery Mode. I saw on your signature you rooted your device. May I ask how you did that ?
Click to expand...
Click to collapse
It means your bootloader CAN BE unlocked.
To install a ROM, such as CM, you first unlock your bootloader, then move the ROM zip to your device. After that, you flash the included kernel from the zip with fastboot. Then, you boot into the included recovery from the kernel and flash the whole ROM.
Sent from my LT26i using Tapatalk
Felimenta97 said:
It means your bootloader CAN BE unlocked.
To install a ROM, such as CM, you first unlock your bootloader, then move the ROM zip to your device. After that, you flash the included kernel from the zip with fastboot. Then, you boot into the included recovery from the kernel and flash the whole ROM.
Sent from my LT26i using Tapatalk
Click to expand...
Click to collapse
I finally found a solution to my problem : I unlocked the device using flashtool-0.9.11's gui procedure, instead of flashtool's fastboot. It succeeded and I can successfully flash anything I want on the device.
I found your rational approach to my problem useful. It helped me isolate a solution. Thanks !
Hi there
I know this is an old thread. But my problem is same. I got this devide called sony experia tablet z lte ntt docomo x variant
My problem is that it got a lock screen and i have forgot the password. So i want to reset it.
But the problem is how do i do that, there isnt a recovery on this thing.
I was playing around with the buttons and i dont know how ,or which combination i pressed the tab booted to a factory reset screen but i wanst sure to reset that time so i exited from that and tablets lock screen appeared.
And now i cant figure out that how to do this again. Please help me
......
Hi there
I know this is an old thread. But my problem is same. I got this devide called sony experia tablet z lte ntt docomo x variant
My problem is that it got a lock screen and i have forgot the password. So i want to reset it.
But the problem is how do i do that, there isnt a recovery on this thing.
I was playing around with the buttons and i dont know how ,or which combination i pressed the tab booted to a factory reset screen but i wanst sure to reset that time so i exited from that and tablets lock screen appeared.
And now i cant figure out that how to do this again. Please help me
......
Press and hold the Power and Volume Down keys for 10 seconds.
The device will reset and restart.

Possible hard brick

Hi there
I have recently been given a broken Sony Xperia Tablet Z. When the power button is pressed a red light flashes 3 times but nothing happens. When the vol+ and power is pressed nothing happens. When the vol- and power is pressed the red light flashes three times again.
Is there anything I can do to fix it?
Many thanks!
mustango said:
Hi there
I have recently been given a broken Sony Xperia Tablet Z. When the power button is pressed a red light flashes 3 times but nothing happens. When the vol+ and power is pressed nothing happens. When the vol- and power is pressed the red light flashes three times again.
Is there anything I can do to fix it?
Many thanks!
Click to expand...
Click to collapse
charge it for several hours, and then try to switch it on or flash with flashtool..
Rootk1t said:
charge it for several hours, and then try to switch it on or flash with flashtool..
Click to expand...
Click to collapse
Hi there!
I've had on charge for a while now and still nothing. Would I need to be able to get into Download mode to flash with flash tool?
Thanks!
After charging the tablet for several hours, do this.
Press vol up + power button and hold until white led blinks 3 times.
(This will make sure the tablet is properly powered off. If after a long period no 3 blinks of white led, then it might mean that tablet state is already off. Press and hold just the power button and see if white led will blink just once then let go power button. The Sony logo should follow. All this is to see if tablet can shut down or power up properly or not. If it cannot do even the basic, then I have no idea how to proceed. This is why I don't trust my important data's in the internal emulated sdcard. I prefer my data to be in removable microsd. If tablet becomes dead and cannot be switched on, then any data that is stored in the unremovable internal emulated sdcard will be trapped. )
If you are lucky, the white led blinks 3 times it means that the tablet can be properly shut down, then ..
Then, connect a usb wire to the tablet. Do not plug the cable to the pc yet. without pressing power button, plug the cable to the PC WHILE you press and hold vol up button.
If you get a blue led at the side of the tablet, it means your tablet can be put into fastboot mode.
Do this first. I believe that once the tablet can be put into fastboot mode, then the tablet can be restored by flashing a recovery boot loader.
If you cannot get the tablet into fastboot mode, then I do not have enough knowledge about how to proceed. You will need to bring it to a service center for repairs.
cphilip said:
After charging the tablet for several hours, do this.
Press vol up + power button and hold until white led blinks 3 times.
(This will make sure the tablet is properly powered off. If after a long period no 3 blinks of white led, then it might mean that tablet state is already off. Press and hold just the power button and see if white led will blink just once then let go power button. The Sony logo should follow. All this is to see if tablet can shut down or power up properly or not. If it cannot do even the basic, then I have no idea how to proceed. This is why I don't trust my important data's in the internal emulated sdcard. I prefer my data to be in removable microsd. If tablet becomes dead and cannot be switched on, then any data that is stored in the unremovable internal emulated sdcard will be trapped. )
If you are lucky, the white led blinks 3 times it means that the tablet can be properly shut down, then ..
Then, connect a usb wire to the tablet. Do not plug the cable to the pc yet. without pressing power button, plug the cable to the PC WHILE you press and hold vol up button.
If you get a blue led at the side of the tablet, it means your tablet can be put into fastboot mode.
Do this first. I believe that once the tablet can be put into fastboot mode, then the tablet can be restored by flashing a recovery boot loader.
If you cannot get the tablet into fastboot mode, then I do not have enough knowledge about how to proceed. You will need to bring it to a service center for repairs.
Click to expand...
Click to collapse
Rootk1t said:
charge it for several hours, and then try to switch it on or flash with flashtool..
Click to expand...
Click to collapse
Hi there!
Thank you both for your help! I can successfully get the device into fastboot mode.
When trying to enter flashmode the device flashes green then goes back to red.
Is there anyway of fixing the device?
Many thanks!
First thing you need is a recovery boot loader.
This link helped me but I use Ubuntu linux to install recovery boot loader into my Tablet z wifi. (I think it is also possible to do it in windows but you will need to install proper drivers)
Before this step, I also used Flashtool under windows 7 to unlock my bootloader. It is not difficult to use Flashtool and unlock bootloader but you must decide how important it is to you to backup TA before unlocking bootloader. In my case, I didn't feel I need SONY bravia engine, so I didn't backup my TA.
1. Use Flashtool to UNLOCK
2. Use Fastboot to install TWRP recovery loader
3. Download a Custom Rom (CM11/CM12/Omnirom./PAC) and save it to microsd
4. Boot into TWRP Recovery, clean data / cache partitions and flash custom rom from microsd
http://forum.cyanogenmod.org/topic/93490-soft-bricked-my-xperia-installing-cm/
To fix the problem, I downloaded CMB from http://forum.xda-dev...d.php?t=2463423. I unzip'd it, and used fastboot to install the boot.img: "sudo ./fastboot -i 0xfce flash boot pollux-windy/cmb/boot.img". Then I rebooted into TWRP recovery, and wiped/reformatted everything (including /data, which CWM wouldn't mount or wipe). I then sideloaded the CM11 ROM, booted back into TWRP, and installed CM11 from within TWRP. I ended up reflashing the CMB boot.img back on, even after installing CM11, and everything seems to be running great now.
Hi, same problem. Good answer was here : https://fr.ifixit.com/Réponses/Afficher/273255/black+screen+and+red+led+blinking+3+times#
In fact, my Aukey Quick charger did the thing: https://www.amazon.fr/AUKEY-Charge-Chargeur-Secteur-Samsung/dp/B01AHY1XAY

Xperia Z Tablet won't turn on, red LED.

tablet: Xperia z1 tablet, sgp311, lollipop 5.0.2
It stopped booting after I had wiped the Dalvik cache, system, data, cache and then TWRP(Custom recovery) asked my if I wanted to install super user and now my tablet wont turn on now, It has a red notification light but thats it. When I hold the power button and the volume up button all that appears is the sony screen then it turns off. If I hold the power button and volume up button for longer it does the three led flashes but then it just shuts down.
I can put my device into fastboot mode and access it using flashtool in fastboot but not flashmode.
Anyone have any suggestion on how to fix this?
you've wiped everything including android (system partiton) hence why its not booting.
to get it into flash mode make sure its turned off, then press and hold the volume down key while inserting the usb cable. is your bootloader unlocked? (guess it must be if youve flashed TWRP)
podycust said:
you've wiped everything including android (system partiton) hence why its not booting.
to get it into flash mode make sure its turned off, then press and hold the volume down key while inserting the usb cable. is your bootloader unlocked? (guess it must be if youve flashed TWRP)
Click to expand...
Click to collapse
Thanks I managed to flash android 5.1.1 onto my device, I downloaded it through flashtool.

F5121 Power/Camera Button No Longer Working...

Hi all,
The power button for my Xperia X is no longer working, preventing me from booting without a USB cable connected to a computer. It was disabled after I received the boot message "DEVICE CANNOT BE TRUSTED" shortly after I installed TWRP recovery. The volume buttons however, are still functional, so I can use the fastboot and flash mode functions. On previous Sony devices, a 'hard reset' button was located on the inside of the device but I don't believe that to be the case with the Xperia X. I would appreciate any input on the issue.
Cheers.
Hard reset by pressing up+down+Power for 7-10 seconds till it vibrates many times.

Found a phone, but can't reset it (no menu visible)

By all honesty I found a scratch-free xperia 10 plus in the electronics trash and after some research bought a new battery for it, and it now works!
Since the phone is PIN locked I try to do a hard reset (power + vol down) where I get 3 vibrations but no menu is showing up.
I've also tried resetting with Sony's "PC companion" and "Flashtool" apps, but get the notification that the phone is locked.
Any other way to fix this?
How to Enter Recovery Mode on Sony Xperia 10 Plus Phone
Sony Xperia 10 Plus Android Recovery Mode. You can Reboot, Wipe data, Factory reset and wipe cache your phone after entering into Recovery Mode.
mobilereset99.com

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