[Q] ATT Locked (SDC) - Samsung Gear S

Hi guys, I just attended the Samsung Developer Conference at San Francisco and gave us a Gears S as a gift. The device seems to be sim locked for ATT. I contacted Samsung and ATT and they know nothing about that and could offer me any solution. Hoping there's some other attendees hanging at xda, Does anybody was able to solve this problem?
Thanks

lglossman said:
Hi guys, I just attended the Samsung Developer Conference at San Francisco and gave us a Gears S as a gift. The device seems to be sim locked for ATT. I contacted Samsung and ATT and they know nothing about that and could offer me any solution. Hoping there's some other attendees hanging at xda, Does anybody was able to solve this problem?
Thanks
Click to expand...
Click to collapse
I did not attend that confrence lucky you. Yes it is sim locked you can unlock it if you choose to under certain conditions. Did they mention any new gear apps to come?

What are those conditions? They didn't announced any official app but there was an app contest with some interesting apps though.

lglossman said:
What are those conditions? They didn't announced any official app but there was an app contest with some interesting apps though.
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Click to collapse
If you are a AT&T customer/former customer(i e have.had a number) your good you can request unlock code. If your new you have to be with them for x amount of days (40 or so). Or find someone willing to add it to their account so you can unlock assuming you've paid outright. If you were never a customer YMMV but most likely no unless they feel like it then it will be emailed to you

Uniquebarbee said:
If you are a AT&T customer/former customer(i e have.had a number) your good you can request unlock code. If your new you have to be with them for x amount of days (40 or so). Or find someone willing to add it to their account so you can unlock assuming you've paid outright. If you were never a customer YMMV but most likely no unless they feel like it then it will be emailed to you
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I'm from Argentina so I guess the only option would be to find someone from US who is a ATT customer willing to do the work for me. If any reads these and want to give me a hand with these please contact me via PM.

Typically, the conference organizer will give you instructions about how to obtain a unlock code from them directly. Calling AT&T directly won't help.

foxbat121 said:
Typically, the conference organizer will give you instructions about how to obtain a unlock code from them directly. Calling AT&T directly won't help.
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Sadly I wasn't contacted by Samsung. I even tried calling Samsung customer support and they have no idea. I still have hope that some other attendee who was able to unlock the device is reading this...
Sent from my iPhone using Tapatalk

lglossman said:
Sadly I wasn't contacted by Samsung. I even tried calling Samsung customer support and they have no idea. I still have hope that some other attendee who was able to unlock the device is reading this...
Click to expand...
Click to collapse
That's where mine came from - I was there. Wow, the demo gods did not smile on Samsung
Anyway, no - no info was given, and I honestly doubt any thought was given to how to unlock these "dev" phones for non-AT&T customers. I happen to be on AT&T should I want to use a sim in mine.
If you register on the AT&T forums http://forums.att.com/ then you can send a PM to ATTCustomerCare (http://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773) and tell them the situation. That team has been the go-to team for "edge case" unlocks. Alternately you can keep trying to call the support number until you reach a supervisor who can ok the unlock, but essentially you're reaching those same people via the forum without the hassle of endlessly calling.

You can get it unlocked using cell unlocker. It took them a few days but they finally sent me an unlock code that worked first try.
I must have been the first one they did because they kept sending me emails asking I had tried it yet. Because I was travelling I had to wait a couple if days.
Sent from my SM-G900W8 using XDA Free mobile app

We're in the same boat. Maybe we can help?
lglossman said:
I still have hope that some other attendee who was able to unlock the device is reading this...
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Click to collapse
My fiancé and I are in the same situation. We also got the watches at the Samsung Dev Con, but we're T-Mobile customers. (Also, did you notice that the Note 4s they raffled off were for Verizon?) We already tried calling AT&T, to no avail, and now I've posted on their forums asking for help and I'm sending the customer care people a PM, as recommended in this thread.
Worst case scenario, we get our friend (an AT&T customer) to get the unlock codes. But if it comes to that, we can probably get yours unlocked with ours, if you want. We're happy to help.
I'll post an update if the customer care PM works.

Last time I was at an Microsoft event and with the AT&T phone they gave me, there is a note inside told me to email someone with IMEI for unlock. I did and they quickly email back with unlock code. You should contact your meeting organizer, not AT&T or Samsung support as they have no clue.

foxbat121 said:
Last time I was at an Microsoft event and with the AT&T phone they gave me, there is a note inside told me to email someone with IMEI for unlock. I did and they quickly email back with unlock code. You should contact your meeting organizer, not AT&T or Samsung support as they have no clue.
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Click to collapse
If you are not an AT&T customer and are on T-Mobile or Sprint, I would recommend selling the AT&T version and getting one from your Carrier that way the Radio Bands will work for you.
If you are out of country, I would recommend selling the AT&T USA Version as some others have posted where they can't get apps if the Country doesn't match their Phone, or something like that.
That being said, if you are looking at selling the AT&T one cheap, send me a PM. I bought one, had it about 6 hours before the wife confiscated it for her selfish purposes.

segura.org said:
If you are not an AT&T customer and are on T-Mobile or Sprint, I would recommend selling the AT&T version and getting one from your Carrier that way the Radio Bands will work for you.
If you are out of country, I would recommend selling the AT&T USA Version as some others have posted where they can't get apps if the Country doesn't match their Phone, or something like that.
That being said, if you are looking at selling the AT&T one cheap, send me a PM. I bought one, had it about 6 hours before the wife confiscated it for her selfish purposes.
Click to expand...
Click to collapse
Seems you wanted his GS all along

Sword Fish said:
You can get it unlocked using cell unlocker. It took them a few days but they finally sent me an unlock code that worked first try.
I must have been the first one they did because they kept sending me emails asking I had tried it yet. Because I was travelling I had to wait a couple if days.
Sent from my SM-G900W8 using XDA Free mobile app
Click to expand...
Click to collapse
I just did it and it worked like charm!!! Thanks for the information...
VeganGeekChick said:
My fiancé and I are in the same situation. We also got the watches at the Samsung Dev Con, but we're T-Mobile customers. (Also, did you notice that the Note 4s they raffled off were for Verizon?) We already tried calling AT&T, to no avail, and now I've posted on their forums asking for help and I'm sending the customer care people a PM, as recommended in this thread.
Worst case scenario, we get our friend (an AT&T customer) to get the unlock codes. But if it comes to that, we can probably get yours unlocked with ours, if you want. We're happy to help.
I'll post an update if the customer care PM works.
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Click to collapse
Hey men, thanks a lot for the offering. I just unlocked via cellunlocker.net, price seemed fair...

lglossman said:
I just did it and it worked like charm!!! Thanks for the information...
Hey men, thanks a lot for the offering. I just unlocked via cellunlocker.net, price seemed fair...
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Click to collapse
Hey guys has anyone tried SIM unlocking the T-Mobile Gear S I just got one. Would like to know if I unlock it will it fully work on AT&T? I've used cellunlocker.net in the past. They are great. I just don't want to unlock it and it not work on AT&T.

Skolar72 said:
Hey guys has anyone tried SIM unlocking the T-Mobile Gear S I just got one. Would like to know if I unlock it will it fully work on AT&T? I've used cellunlocker.net in the past. They are great. I just don't want to unlock it and it not work on AT&T.
Click to expand...
Click to collapse
In theory it should work just as a unlocked phone would on whatever network so any problems you have with unlock on AT&T will be the same like how they handle messages

Uniquebarbee said:
In theory it should work just as a unlocked phone would on whatever network so any problems you have with unlock on AT&T will be the same like how they handle messages
Click to expand...
Click to collapse
So you think the SMS/MMS wouldn't work?

Non-us SDC participants beware of GSM-bands if you are European
lglossman said:
I'm from Argentina so I guess the only option would be to find someone from US who is a ATT customer willing to do the work for me. If any reads these and want to give me a hand with these please contact me via PM.
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Click to collapse
I am from Norway and got mine at the Samsung Developer Conference. I unlocked mine using cellunlocker.net. I received the network lock code less than an hour after submitting the order and it worked like a charm.
HOWEVER: For other non-US-citizens, you need to check whether the AT&T-device has support for your local GSM-bands. Here in Norway we have GSM 900/1800 and the AT&T device is only GSM 850/1900 from what I can find on the net. Which matches my end result of not being able to connect to my network even after unlocking.

Skolar72 said:
So you think the SMS/MMS wouldn't work?
Click to expand...
Click to collapse
It will work some people are saying that sms you have to use AT&T messenger I'm not sure but everything should work as a unlocked phone on AT&T

jonstenerud said:
I am from Norway and got mine at the Samsung Developer Conference. I unlocked mine using cellunlocker.net. I received the network lock code less than an hour after submitting the order and it worked like a charm.
HOWEVER: For other non-US-citizens, you need to check whether the AT&T-device has support for your local GSM-bands. Here in Norway we have GSM 900/1800 and the AT&T device is only GSM 850/1900 from what I can find on the net. Which matches my end result of not being able to connect to my network even after unlocking.
Click to expand...
Click to collapse
850/1900 bands are for North America only. Only two other countries outside of North America use also use these two bands: Brazil and Australia.
Uniquebarbee said:
It will work some people are saying that sms you have to use AT&T messenger I'm not sure but everything should work as a unlocked phone on AT&T
Click to expand...
Click to collapse
That's not right. If you use AT&T messenger on the phone (as AT&T wants you to do), you will not be able to reply from the watch. So, you will have to switch back to the Samsung stock Messages app.
MMS might be a problem but regular text SMS won't be a problem. For MMS, you may need to add AT&T MMS APN.

Related

[Q] unlock codes (cellunlock.net seems best bet)

if anyone knows of a site that will sell unlock codes online please comment. I live outside the US and want to buy this phone online but will need an unlock code.
I have already contacted some sites but they don't have an idea yet if/when they will get them
EDIT: supposedly swiftunlock.net and gsmliberty.net work, but no proof yet rather than words from users.
EDIT: pictures of atrix running under Bell operator unlocked
EDIT: most users report that cellunlock.net work, 40$ but with a 50% discount using the android50 code.
To find your IMEI, type *#06#
search“Atrix unlock" on google
Im also interested in unlock codes but please serious sites.
Hi Guys, I believe the Atrix will come unlocked. It is a world phone which I think means you will be able to insert a SIM card from over seas and it will work. Also I have heard that if you buy the phone and call ATT and tell them you are going over seas to use it they will give you the unlock code. But then again these are things that I have heard and wont be able to verify until I get my Atrix in the mail.
no phone from a carrier sells unlocked. i already tried att twitter account to get an unlock code but got a friendly no. maybe if i buy it a month later i could call att from venezuela with gmail to try and score an unlock code.
i have seen lots of sites:
mobileunlocked.co.uk supposedly sells it at 15$
unlockitnow.com supposedly has it too.
gsmliberty.net at 10$.
globalunlock.com seems serious and admitted they don't have it.
For the over seas thing to work with att you needed to have been in contract with them on that phone for 6 months or something
franciscojavierleon said:
no phone from a carrier sells unlocked.
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Click to collapse
In central europe 95% of the cariers only give you unlocked phones .
And on top of that you can use almosst every phone with every carrier.
Pommes_Schranke said:
In central europe 95% of the cariers only give you unlocked phones .
And on top of that you can use almosst every phone with every carrier.
Click to expand...
Click to collapse
sorry, meant to say US carriers
If anyones used one of these unlocking service please respond back.
I'm curious if i'll be able to unlock right away.
Berserk87 said:
If anyones used one of these unlocking service please respond back.
I'm curious if i'll be able to unlock right away.
Click to expand...
Click to collapse
mobileunlocked.co.uk told me that all motorola codes are either 8 or 16 numbers and just rely on the IMEI and not the specific model.
find it on ebay
I'd also love to see this baby unlocked. I traveling to the US in 1 month and expect to buy one.......I'm crossing my fingers until then hoping for someone that guarantees to have an unlocked atrix
kidqian said:
find it on ebay
Click to expand...
Click to collapse
748$ on ebay, no thanks. And sadly, with my venezuelan credit card i need to buy the phone on a site that allows me to ship to a different address than on my credit card's billing address.
That leaves only amazon i think, but i may be wrong. If people know of other sites i would like to hear about them
unlockitnow.com just answered my email saying that they are selling the unlock codes right now. don't know if they are trustworthy
drock212 said:
Hi Guys, I believe the Atrix will come unlocked. It is a world phone which I think means you will be able to insert a SIM card from over seas and it will work. Also I have heard that if you buy the phone and call ATT and tell them you are going over seas to use it they will give you the unlock code. But then again these are things that I have heard and wont be able to verify until I get my Atrix in the mail.
Click to expand...
Click to collapse
This is completely incorrect. An AT&T world phone merely allows you to use the phone with an AT&T SIM outside the country at exorbitant rates.
Please don't post your guesses or misinformation, it only confuses people who are in need of help & then gets parroted elsewhere to other sites.
Ok, starting to freak out a bit here as a friend will buy the phone and bring it back to Germany for me this week; is there a risk that there might not be a way to remove the sim lock from the phone? I mean, all phones are eventually unlocked, aren't they? Even a guy at one AT&T shop I called on Saturday said that it shouldn't be a problem, just to go one of all the companies that are providing unlock keys on the web.
Don't want to be stuck with an unusable 400-500 $ brick..
according to the info i am handling motorola's phones are one of the easiest to unlock. if you are that desperate try the links i have posted and write to them.
i have posted a link on the pricing thread that lists the phone at 550$ unlocked over at mobilecityonline.com
http://www.mobilecityonline.com/wir...ganic&utm_term=AtrixATTU&utm_campaign=froogle
perdurabo2 said:
This is completely incorrect. An AT&T world phone merely allows you to use the phone with an AT&T SIM outside the country at exorbitant rates.
Click to expand...
Click to collapse
Well...that's not quite right. Because AT&T uses GSM tech, if you can unlock the phone, you absolutely can take out the AT&T SIM and swap it for a local one. I do it all the time when I travel: I buy a (local to where I happen to be) rechargeable SIM and I pay local rates rather than getting gouged by AT&T.
You must unlock the phone to do that, though.
i use theunlockr.com.
graemegb said:
i use theunlockr.com.
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Click to collapse
that site sucks. they don't have a link on the home page to buy unlocked codes, i had to go to "unlocking 101" under "wireless 101" and from there visit the "unlock for free" which tells you to call your provider after 3 months and at the end says "we sell them too", i tried the link: http://theunlockr.com/store/unlock-my-phone/ and it doesn't even load.

{Unlock?} Unlock Atrix 4G

Anyway to unlock the Motorola atrix 4g
Im getting one sent to me (im in canada), but not sure if unlocking will be easy (via codes, etc..)
Ill donate 10$ to anyone who figures a solution
( i know galaxy S, and HTC desire HD for example had solutions where you can unlock them by simple hacks, but if someone knows a site that provides the codes, the old fashioned send IMIE number, let me now)
SS2006 said:
Anyway to unlock the Motorola atrix 4g
Im getting one sent to me (im in canada), but not sure if unlocking will be easy (via codes, etc..)
Ill donate 10$ to anyone who figures a solution
( i know galaxy S, and HTC desire HD for example had solutions where you can unlock them by simple hacks, but if someone knows a site that provides the codes, the old fashioned send IMIE number, let me now)
Click to expand...
Click to collapse
You can unlock it with a simple unlocck code just like any other device. OK now where's mah moneys?
Sent from my HTC Desire using XDA App
Simple unlock code from where....
Sent from my Desire HD using XDA App
Call the carrier an tell them your going on a nice trip to Mogadishu.
SS2006... how are you getting it sent to you? I'm in Toronto and been considering a day trip to Buffalo (ug) to pick one up.
Online there's Motorola IMEI unlock providers... and apparently programs that will calc the unlock code, though I don't know if they will work for the Atrix
i'm trying to keep one thread updated about this.
please see http://forum.xda-developers.com/showthread.php?t=960771 and if you are willing use that thread for updates
franciscojavierleon said:
i'm trying to keep one thread updated about this.
please see http://forum.xda-developers.com/showthread.php?t=960771 and if you are willing use that thread for updates
Click to expand...
Click to collapse
That thread only discusses how to get an unlock code from a third party/website charging and outrageous amount of money for something that should be free.
Personally I'd like to see the Dev's take on the unlocking rather than depending on a third party that I'd have to pay and get the rooting/unlocking procedure from them.
A|G said:
...This people have it for the lowest price since it a new device and they dont have set priced for it yet but will soon.
..Just follow te link and chose unlock by carrier then unlock motorola locked to at&t
.here the link; http://www.cellunlock.net/?Click=52465
Click to expand...
Click to collapse
Ad. Delete."?Click=52465".
frankydickson said:
SS2006... how are you getting it sent to you? I'm in Toronto and been considering a day trip to Buffalo (ug) to pick one up.
Online there's Motorola IMEI unlock providers... and apparently programs that will calc the unlock code, though I don't know if they will work for the Atrix
Click to expand...
Click to collapse
Bestbuy.com with a virtual usa address
SS2006 said:
Bestbuy.com with a virtual usa address
Click to expand...
Click to collapse
What service do you use? I've looked into these, but they charge an outrageous amount for shipping
I recieved a unlock code from AT&T. I will try it with a Vodafone CZ and DE sim card later today and update with results.
If it works, I'll post a how to... to get one. Very quick and easy
leadguy68 said:
I recieved a unlock code from AT&T. I will try it with a Vodafone CZ and DE sim card later today and update with results.
If it works, I'll post a how to... to get one. Very quick and easy
Click to expand...
Click to collapse
Congratulations Man! I called ATT twice yesterday to get the unlock code but they gave me their usual exclusive phone policy BS.
Immix said:
Congratulations Man! I called ATT twice yesterday to get the unlock code but they gave me their usual exclusive phone policy BS.
Click to expand...
Click to collapse
Yeah not surprised.... Im not 100% certain the code I got is valid. But if it is, I will have a how-to up in a hour or two.
A|G said:
...Got the unlock codes for my atrix 4g for 15 and only waited minutes!!
Click to expand...
Click to collapse
Can someone please ban his guy for spamming?
Look at all his recent posts. he is obviously advertising on this forums.
clubtech said:
Can someone please ban his guy for spamming?
Look at all his recent posts. he is obviously advertising on this forums.
Click to expand...
Click to collapse
We need to kick that boy out of this space. S**t!
leadguy68 said:
I recieved a unlock code from AT&T. I will try it with a Vodafone CZ and DE sim card later today and update with results.
If it works, I'll post a how to... to get one. Very quick and easy
Click to expand...
Click to collapse
Are you kidding me. They gave me their exclusive BS every time. Then I put throw the BS to their faces.
leadguy68 said:
I recieved a unlock code from AT&T. I will try it with a Vodafone CZ and DE sim card later today and update with results.
If it works, I'll post a how to... to get one. Very quick and easy
Click to expand...
Click to collapse
I called ATT and told them I travel a lot and need the phone unlocked. They told me I can get an Unlock code from them on August 22. The representative said he would give me right away, but when he typed my IMEI on the system that gives the unlock codes, a message showed that I could only get it by August 22.
At least thats something.
just called at&t to unlock for traveling over seas they said not until december.
That is true the only way you might be able to get one if you bought the device with out a discount meaning you paid full price.
By law they are forced to provide an unlock code for the phone
wahida76 said:
That is true the only way you might be able to get one if you bought the device with out a discount meaning you paid full price.
By law they are forced to provide an unlock code for the phone
Click to expand...
Click to collapse
I did buy the phone for 499 bucks from att. I'm traveling to india next week. Does that mean I can request an unlock code for free?
Sent from my MB860 using XDA App

Sim unlock

What sites do you use to sim unlock HTC Amaze?
I checked a couple and found out they scams - they only take money and do not send out unlock codes. It would be great if those who unlocked would mention sites they used and the unlock cost so that the rest of us could find the best unlock price and would not get into scam unlock sites
just call tmobile, takes 24 for them to email u the code.
Felinos11 said:
just call tmobile, takes 24 for them to email u the code.
Click to expand...
Click to collapse
I wish I could call them. There is no T-Mobile in Canada and I don't have a T-Mobile phone number which is the first thing they ask.
mikemol said:
I wish I could call them. There is no T-Mobile in Canada and I don't have a T-Mobile phone number which is the first thing they ask.
Click to expand...
Click to collapse
You can say you're not a T-mobile customer but would like to use their T-mobile phone. Most reps don't really care much, they might try to sell you a contract or whatever, but in the end, they'll just give in and give you the code. Well that's how it was about a year ago. idk if it changed now.
Oh and from what I remembered it is actually much easier to get the code when you're not a customer, because if you were, they'll be asking you why do you want it unlocked and stuff (are you changing carriers) etc etc.
yeah call tmo, I was in mexico unlocking phones, just ask for the IEMI number, and within 2/3 days you get an email with the code, no charge...
This is the first GSM phone I have had and would like to know the benefits to unlocking the SIM card. What can I do with an unlocked SIM? I know if it's unlocked I could use any GSM carrier but what else if any thing?
daswahnsinn said:
This is the first GSM phone I have had and would like to know the benefits to unlocking the SIM card. What can I do with an unlocked SIM? I know if it's unlocked I could use any GSM carrier but what else if any thing?
Click to expand...
Click to collapse
It only lets you use it with other GSM carriers/providers. That's all. Nothing else.
I called T-Mobile twice and they basically said that since I do not have an account with T-Mobile they can't give me an unlock code. They said I need to call HTC directly. When I called HTC they said that I need to call T-Mobile to get the unlock code.
That's why I would like some reports on what online unlocking services anyone used to unlock the Amaze so that people like me wouldn't get scammed by some website that only take the money and do not provide an unlock code. Also the unlock price would give an idea of what site is the cheapest of the reliable ones.
mikemol said:
I called T-Mobile twice and they basically said that since I do not have an account with T-Mobile they can't give me an unlock code. They said I need to call HTC directly. When I called HTC they said that I need to call T-Mobile to get the unlock code.
That's why I would like some reports on what online unlocking services anyone used to unlock the Amaze so that people like me wouldn't get scammed by some website that only take the money and do not provide an unlock code. Also the unlock price would give an idea of what site is the cheapest of the reliable ones.
Click to expand...
Click to collapse
sounds like your in a Dilemma ... why didn't you just wait till the phone came out in canada... I hear it was coming to telus... Might of been easier that way
iGoOsE76 said:
sounds like your in a Dilemma ... why didn't you just wait till the phone came out in canada... I hear it was coming to telus... Might of been easier that way
Click to expand...
Click to collapse
Usually the prices in Canada are higher than in the states buying a phone off craigslist. I bought it in Seattle for $380. Also I'm not on Telus in Canada and Telus is a CDMA provider. If they offer GSM service it would be the same as of AT&T band. I'm on Wind which operates on the same band as T-Mobile so to make sure my phone works on my carrier I bought a phone from T-Mobile.
I started this thread just to find out what online unlocking sevices are reliable and cost less so that I and other people who buy phones off eBay or craigslist could find an easy way to unlock their phones.
Try http://www.cellunlocker.net/
you can also use:
http://www.htcimeiunlock.com/htc-imei-unlock.php
I've used it to get an unlock code for an Inspire (which I used on the Roger's network) only took 5 min's to receive the code. I'm currently waiting on a response regarding a Telus Amaze unlock code, guess it's no so fast on release day.
MN_Bug said:
Try http://www.cellunlocker.net/
Click to expand...
Click to collapse
I found user reviews where they paid to cellunlocker.net and never got a code nor money back.
I'm going to try http://www.htcimeiunlock.com/htc-imei-unlock.php It costs $25
EDIT: I got the phone unlocked. It took only 5 minutes and $25 to get the code

Received a Working Sim Unlock Code from at&t!

Been following this story for a while about how it seems like no online unlock service has been able to unlock the att lumia 920. I have also seen that multiple people it seems were given codes from at&t that would not work. Well last week I submitted an unlock request for my lumia 920 through at&t over the phone and today I received an email that had the 20 digit code. So I put an old T-Mobile sim in the phone, turned it on, entered the code, and it said pin accepted! This confirms that at&t is at least able to issue correct unlock codes but it doesn't explain why some work and some don't. (As far as I can find I'm the first one to actually get a working code)
For everyone who is still waiting for an unlock it is worth a shot to give them a call. If they say they won't unlock it due to the exclusivity deal, ask for a supervisor who can put the unlock request through.
patrick92260 said:
Been following this story for a while about how it seems like no online unlock service has been able to unlock the att lumia 920. I have also seen that multiple people it seems were given codes from at&t that would not work. Well last week I submitted an unlock request for my lumia 920 through at&t over the phone and today I received an email that had the 20 digit code. So I put an old T-Mobile sim in the phone, turned it on, entered the code, and it said pin accepted! This confirms that at&t is at least able to issue correct unlock codes but it doesn't explain why some work and some don't. (As far as I can find I'm the first one to actually get a working code)
For everyone who is still waiting for an unlock it is worth a shot to give them a call. If they say they won't unlock it due to the exclusivity deal, ask for a supervisor who can put the unlock request through.
Click to expand...
Click to collapse
Do you have to be an AT&T customer for that? I tried calling them and even speaking with the supervisor, with no luck, supervisor was even more insisting about the exclusive deal and no unlock till May.
patrick92260 said:
Been following this story for a while about how it seems like no online unlock service has been able to unlock the att lumia 920. I have also seen that multiple people it seems were given codes from at&t that would not work. Well last week I submitted an unlock request for my lumia 920 through at&t over the phone and today I received an email that had the 20 digit code. So I put an old T-Mobile sim in the phone, turned it on, entered the code, and it said pin accepted! This confirms that at&t is at least able to issue correct unlock codes but it doesn't explain why some work and some don't. (As far as I can find I'm the first one to actually get a working code)
For everyone who is still waiting for an unlock it is worth a shot to give them a call. If they say they won't unlock it due to the exclusivity deal, ask for a supervisor who can put the unlock request through.
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Great news!
How do I find my SIM PIN code?
netgh0st said:
Do you have to be an AT&T customer for that? I tried calling them and even speaking with the supervisor, with no luck, supervisor was even more insisting about the exclusive deal and no unlock till May.
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I'd assume you won't have much luck if you aren't a current att customer. The supervisor who put in the unlock request told me that they can submit an unlock request for any phone except the iPhone which has to be out of contract to be unlocked. My lumia is under contract but I've also been with att for at least 7 years.
1 hour of battling. 1 agent escalated to sup, no result. Another agent and another escalation, no results for me.
g00p said:
1 hour of battling. 1 agent escalated to sup, no result. Another agent and another escalation, no results for me.
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Same fore me - no real battling though and "only" 30 mins on the phone for nothing. Agent also spoke with supervisor. June was what they told me (so much for "it's the same for all Lumia 920s, not just your device..."). And, of course, they even don't have the codes yet.
Idk why they won't budge for you guys, the only thing I can say is keep trying until you get an agent who will submit the unlock request for it.
patrick92260 said:
Idk why they won't budge for you guys, the only thing I can say is keep trying until you get an agent who will submit the unlock request for it.
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Will do. I tried to gently push him to still submit a request, even though it fails, so that I had something in return (if it is just the negative reply from the unlock team) to follow up with. However, he would not submit the request because it would be the same result as he is telling me - no code available for my IMEI yet.
I'm currently very busy at work so I can't spend 30-60mins each day chatting with AT&T. Will try in a week or two.
BTW, I guess you being a long-time AT&T customer could have also been influential. I am a 2-day customer because I cancelled service again due to bad voice quality at my work location. However, paying the ETF, I fulfilled my contractual obligations so I'm only asking AT&T to fulfill theirs (3.1 of the Wireless Customer Agreement)...
dullerm said:
Will do. I tried to gently push him to still submit a request, even though it fails, so that I had something in return (if it is just the negative reply from the unlock team) to follow up with. However, he would not submit the request because it would be the same result as he is telling me - no code available for my IMEI yet.
I'm currently very busy at work so I can't spend 30-60mins each day chatting with AT&T. Will try in a week or two.
BTW, I guess you being a long-time AT&T customer could have also been influential. I am a 2-day customer because I cancelled service again due to bad voice quality at my work location. However, paying the ETF, I fulfilled my contractual obligations so I'm only asking AT&T to fulfill theirs (3.1 of the Wireless Customer Agreement)...
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Yeah my lumia is under contract but yes I have also been a customer for at least 7 years. The problem is there is no standardization with these unlock requests so it seems like it's just the luck of the draw of who you talk to... I'd be really surprised if you got a denial email, it seems like the difficult part is just getting the agent to submit the unlock request...
patrick92260 said:
Yeah my lumia is under contract but yes I have also been a customer for at least 7 years. The problem is there is no standardization with these unlock requests so it seems like it's just the luck of the draw of who you talk to... I'd be really surprised if you got a denial email, it seems like the difficult part is just getting the agent to submit the unlock request...
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I in same boat as Dullerm, just tried 3 times with no movement to escilate to receive unlock code. Urrrgggg. Wish I didn't rush into this phone, and bought it in Canada. They are telling me in May the code will be released.
hello all,
any news about the unlock?
yair26 said:
hello all,
any news about the unlock?
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sure, I'll play...
It's the standard exclusive device wait for 6 months after release rule on AT&T for contract phones. Dunno about other carriers.
So whenever you bought it, plus 6 months, you can sim unlock it.
schettj said:
sure, I'll play...
It's the standard exclusive device wait for 6 months after release rule on AT&T for contract phones. Dunno about other carriers.
So whenever you bought it, plus 6 months, you can sim unlock it.
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thanks for that..i know that i need to wait 6 months for at&t unlock but there other way that some1 try with success?
yair26 said:
thanks for that..i know that i need to wait 6 months for at&t unlock but there other way that some1 try with success?
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Apparently there is no way at all to unlock currently except thru ATT. I guess that is harder than I expected b/c it seems no one in this thread has been able to get an unlock code. It just depends on the CSR you get on the phone, I got them to unlock it on my first call to them so I guess I just got very lucky.
guys, I'm from Ukraine
please tell me. Can I write to at & t email?
What information do I need to write that would have been any result ..?
and in advance sorry for my spelling mistakes))
I called them back in Dec 2012 and got the unlock code from at&t; however the code only 11 digit and will not work.
Does anyone know or could confirm how digit the code should be?
Also, does it have to be a T-Mobile chip or any GSM chip will work?
Sent from my SCH-I510 using xda app-developers app
zimone91 said:
guys, I'm from Ukraine
please tell me. Can I write to at & t email?
What information do I need to write that would have been any result ..?
and in advance sorry for my spelling mistakes))
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Unfortunately, there seem to be very few people who managed to get an unlock code from AT&T, and most of them were long-term AT&T customers. If you are not a customer, neither phone nor e-mail support is likely to get you anything meaningful. We'll just have to wait and hope that codes will leak out to 3rd parties earlier than next May.
netgh0st said:
Unfortunately, there seem to be very few people who managed to get an unlock code from AT&T, and most of them were long-term AT&T customers. If you are not a customer, neither phone nor e-mail support is likely to get you anything meaningful. We'll just have to wait and hope that codes will leak out to 3rd parties earlier than next May.
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we just have a little different situation.
I read a lot of reviews of people saying who unblocked the technique in support just that they bought on ebay, and the seller told them that it is unlocked.
simply put, they pressed on pity!
and it worked! but now I do not know if it will work so ...
databaseguy said:
I called them back in Dec 2012 and got the unlock code from at&t; however the code only 11 digit and will not work.
Does anyone know or could confirm how digit the code should be?
Also, does it have to be a T-Mobile chip or any GSM chip will work?
Sent from my SCH-I510 using xda app-developers app
Click to expand...
Click to collapse
should be 20 digit code and any none att sim should work
entering the unlock code
for those who tried the 20 digit code for the lumia 920. try this. i had that problem with my lumia 900 from at&t i got the code and entered it and it would not accept the code. i had to use all ten tries and then it asked me to enter MY PUK code. i then entered the exact same unlock code as the PUK code and it unlocked the nokia lumia 900. my theory was that i never activated the phone with an at&t sim card i just bough it and popped in my foreign sim. i tried it with multiple unactivated nokia lumia 900s from at&t and it work. so if you bought a lumia 920 but didn't activate it with an at&t sim card this may be the reason the unlock code didn't work, you can either activate the phone with an at&t sim or try this process that i've used.

SIm Unlock T-Mob LG V10 purchased from Partner Purchase Program through Custom ROMs?

If you have gone through the other posts about sim unlock the T-Mobile LG V10, you must have come across users complaining that the Device Unlock app as well as the third party unlockers are not able to sim unlock some LG V10 phones, predominantly the ones that are purchased from the LG Partner Purchase Programs. Just want to check if there is any ROM that can help overcome this or can give the device unlock code popup when tried through the dialer? It's such a disappointment that I couldn't use this beautiful device on my network and struggling to find out a way for this unlocking.
For users who are having the same issue, do you think we need to go through an FCC Complaint for this?
I guess calling T-Mobile is of no help, no way they can add the IMEIs of such devices to the database?
I've been meaning to suggest this for a while. It's a huge longshot, because it seems to be limited to Samsung devices, but this fellow is able to unlock lots of their models by himself. I thought possibly someone could contact him and see if he might know anything about LG devices, or be up to the challenge of maybe tinkering with it. Wish I could be more helpful..
http://forum.xda-developers.com/showthread.php?t=3196964
@YrrchSebor I checked with the developer on this.unfortunately he cannot unlock lg v10 ?
This has been mostly successful for people: https://www.unlockbase.com/phone-unlocking-service/tmobile-device-unlock-app-official-unlock/
Thanks for the reply @siraltus. I did try their service, but they refunded me back!!
nikhilatbits said:
Thanks for the reply @siraltus. I did try their service, but they refunded me back!!
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That sucks... oh well, we tried!
Hmm, I started a PayPal dispute with the seller and he declined mentioning PayPal will not consider buyer's remorse. Also since it was never used on a T-Mobile account, it isn't register in their databases. I am planning of taking a 100$ prepaid account, use it for 3 days, apply for unlock and then escalate the claim to PayPal as hardware issue. Will that work? Did anyone try this way with PayPal?
Did you try activating the phone by buying prepaid card? How did it go? I am facing same issue and looking for solution as well.
Guys I found a solution for this finally and it's legit.
http://forum.xda-developers.com/tmobile-lg-v10/general/unlocking-sim-tmobile-t3241032
If a mod edits my post there with the tmo contact info just either pm me or find me on hangouts or Google plus and I will help you!
markbencze said:
Guys I found a solution for this finally and it's legit.
http://forum.xda-developers.com/tmobile-lg-v10/general/unlocking-sim-tmobile-t3241032
If a mod edits my post there with the tmo contact info just either pm me or find me on hangouts or Google plus and I will help you!
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Tried calling the number but the call is going to voicemail. I should give it a try in a weekday I guess. Thanks for sharing though! I Ray of hope finally!
cyberfrost said:
Tried calling the number but the call is going to voicemail. I should give it a try in a weekday I guess. Thanks for sharing though! I Ray of hope finally!
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Call and email her. She is the one to make it happen. Just don't waste her time of you don't qualify for an unlock.
Got my cellphone unlocked finally. I filed a complaint on FCC complaints portal. I got a call from t mobile within a week. The caller took my IMEI and asked me to wait till further communication. Today I got a call from t mobile telling me that they were able to whitelist my IMEI. I tried the unlock app and my phone was unlocked.
cyberfrost said:
Got my cellphone unlocked finally. I filed a complaint on FCC complaints portal. I got a call from t mobile within a week. The caller took my IMEI and asked me to wait till further communication. Today I got a call from t mobile telling me that they were able to whitelist my IMEI. I tried the unlock app and my phone was unlocked.
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Yep seems this is the way to do it.

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