[Q] Stamina Mode / WiFi problem - Xperia Z2 Q&A, Help & Troubleshooting

Hi guys,
I've got problem with WiFi connection... While Stamina Mode is running and I unlock phone after some time it shows that phone is properly conneceted with my router, but only the "upload" arrow lits. I haven't Internet connection and have to restart WiFi module... What's going on? I tried to clear Stamina Mode cache but without results.

I have the same issue. I disabled stamina mode and it works perfectly fine now. And I don't even notice a difference with or without stamina mode in terms of battery life

I wonder what's the matter, if anyone also had similar issue and know the reason of stucking WiFi in Stamina Mode, tell me please

I have no clue. But from my experience, stamina mode does absolutely nothing for me. It was like that in 314 and 167 now. Only difference it makes is when it's enabled, I have major wifi issues.
Just curious, what router do you have?

Pentagram Cereberus P 6331-42 - same as you?
Checked, and all the router settings seem normal, I'm using MAC filtering way of authentication.

Nope, I'm using an Asus RT-AC66U Dual Band Router. All this time I thought it was the phone and router not cooperating properly, but as soon as I disabled stamina mode, my wifi issues disappeared. I think the root of the problem is with stamina mode / Sony software itself. I could be wrong but that's what I've equated it to.

Hope it will get better with Lollipop update...
But there are only few guy with the same issue reported I've met in forums. Still don't know what is the reason that Stamina can't resume Wi-Fi connection properly just in our case :/

I don't have the WiFi issue but, I don't notice any difference in battery life whether using stamina mode or normal. The only difference I notice is the time it says it will last.

I honestly think it's Sony's software not playing nicely with only certain routers (or more specific, certain settings within certain / all routers).
When I go to my parents place, I have zero issues with wifi and they have a cheap 30$ dlink router. But my 200$ Asus router seems to have this issue. It's very weird.

Did you find some significant differences between your parents' and your router settings? Static/Dynamic IP or something like that?

That's actually a good idea. Next time I go over there, I'll see what their settings are.

Sir_Hawkins said:
Did you find some significant differences between your parents' and your router settings? Static/Dynamic IP or something like that?
Click to expand...
Click to collapse
Just checked their settings, and everything is pretty much the same. Only difference is the channel (they're using channel 3, and I'm on 6). Mind you, when I changed to channel 11 which appears to have the least amount of interference, I get more drops, so I set it back to channel 6. If I get drops again, I'll try channel 3 perhaps.

I'm running out of ideas for now... It looks like our Z2s just don't like some kind of routers' chipsets, or... don't know what.
All other devices which are using WiFi in my house work fine.
Tried to change router settings and still nothing :/
I'm afraid that I've found threads from 4.2 and 4.3 times where people had the same problem, so Sony may not repair that for a long time

That's what I'm thinking. Have you tried changing your channel of your router? I know channel 11 gives me issues, but 6 works much better and I haven't tried 3.
Try an all called wifi analyzer, it tells you the best channel to use. See what it says.

Wifi Analyzer showed that all channels have 5 stars, I switched it from 1 to 7 and then to 11 - still the same issue.
I restored factory settings on router and then set it again and... without results.
This is the end of ideas for me, have to wait for Sony rescue

Ouch sorry to hear bro. Have you tried disabling stamina mode though?

Yea, while Stamina is disabled WiFi works just for a longer time, but then it drops as with Stamina enabled...
I will wait with hanging myself until 5.0 update haha

Yea that's the exact same issue I have.. Sony is no help, I usually teach their Xperia care representatives something every time I call them. So we patiently wait I guess for 5.0

Related

[SOLVED] Random Wi-Fi Drop

May have found a fix for the random WiFi drops that some or more most people are having with the touchpad
1: Install Preware (search is your friend to install on how to )
2: Open Preware and in the search look for Govnah and install that
3: Open Govnah and go into Profile - Advance Settings - TCP Congestion
4: After going into all them tabs change the value from “Westwood” to “Reno”
Well from what I see I haven't had a drop in about 3 hours from jumping back and forth from one website to video sites and streaming movies and facebook. Well from what I have seen no drops hope this works for people and fix this problem that I also have been looking for
I sometimes suffer from the occasional WiFi drop too. It doesn't always happen so its hard to pinpoint the cause but it does occur. I went into the settings as you mentioned but my choices are "cubic" and "reno". I switched it to "reno" to see if what you suggested works..
Will update soon, testing....
thanks,
rlee
i think its your wifi router maybe you need a better antenna
Soul Train said:
i think its your wifi router maybe you need a better antenna
Click to expand...
Click to collapse
I have seen bad router placement and inadequate antenna coverage cause it too.
There are beaucoup free plans for home-built boosted antennas if you search it, but my old trusty D-link 624 still gives me a usable connection all around the house and Motorhome.
well this is day 2 of playing my my touchpad and my have seen one drop but that could of been because I was spittle out of range.... Well I don't think its my router because I go into setting of the router off my touch pad to see my signal I'm getting and the lowest I have seen is 90%..... Well one thing is that I have seen before changing the setting is that I did get the drops now I don't know if I'm getting them at all but maybe one time but I could of been out of range with that
rlee008 said:
I sometimes suffer from the occasional WiFi drop too. It doesn't always happen so its hard to pinpoint the cause but it does occur. I went into the settings as you mentioned but my choices are "cubic" and "reno". I switched it to "reno" to see if what you suggested works..
Will update soon, testing....
thanks,
rlee
Click to expand...
Click to collapse
Well it may also be what I'm running why I have those come up but I'm using F15C Eagle so they may have something different with that
soulre2 said:
Well it may also be what I'm running why I have those come up but I'm using F15C Eagle so they may have something different with that
Click to expand...
Click to collapse
I just did the change to Reno yesterday, also having random no internet connection problem as well on F15C Eagle. So far on overnight charge and first use this morning, I did not have to do a device reset to connect to the net like every morning.
Will see how it goes during the day out from sleep mode and into heavy browsing for a few hours.
the truth of my thoughts is that I don't think it has nothing to do with the WiFi router at all things are not adding up to it but I really thing the software end on because I was going to look up the different of the why so many types but as I think I see it the Westwood setting is to heavy of a data transfer that the touchpad can handle so that's why I set it to a different one maybe I'm right maybe I'm wrong but I don't see any problems as of yet on my touchpad when it comes to getting online or doing anything with it yet because of changing it to “reno”
pback said:
I just did the change to Reno yesterday, also having random no internet connection problem as well on F15C Eagle. So far on overnight charge and first use this morning, I did not have to do a device reset to connect to the net like every morning.
Will see how it goes during the day out from sleep mode and into heavy browsing for a few hours.
Click to expand...
Click to collapse
another way is to put it into airplane mode and back off so you don't have to restart it all the time
No this is a problem with the TP. I did a few different test with different devices using different routers at different location's. The TP is the only one that would loose connection. Even with manually setting it up it can go in and out... I am using warthog. Mine does it about 3 times a day...
So you tried what I stated up top???? If so it was still dropping WiFi 3 times a day
Sent from my HTC Sensation 4G using XDA App
My TP has the same problem. I know it is not my router placement, as all my other wifi devices work everywhere in my home with 75% or higher signal strength. Only the TP stops working.
What is annoying is that it shows it is still connected to the wireless, but nothing works at all.
I'll give the Govnah setting change a try...
No i have not tried what you said above. I will and report back.
well from what I see I still haven't gotten a drop yet and that's all around my house but I really don't think its the router because yea as everyone has said it says that it is still connected but no internet connection but go into your settings of your router from your touchpad and log into it and look at connected devices and see the signal that it is getting and you will see it is getting good signal but it well maybe.... Everybody house is different from another person you know but as before I don't think it is the router at all it is far to wide that everyone is thinking the same thing with different routers and all but also everyone is also saying that everything else is working also so that is why I'm come to believe it is the touchpad
Last night I tried to watch some xfactor videos in youtube and I got frustrated. I only managed to watch 1 or 1.5 videos before I loose the connection. The wifi indicator is still saying connected but the video just stop with small circular cursor running.
Today I tried to remove Muffle-System-Logging (it was on .23 version) and now I've been watching about 5 videos without any interruption.
BTW I'm using Warthog kernel, OC to 1.7Ghz.
heru said:
Last night I tried to watch some xfactor videos in youtube and I got frustrated. I only managed to watch 1 or 1.5 videos before I loose the connection. The wifi indicator is still saying connected but the video just stop with small circular cursor running.
Today I tried to remove Muffle-System-Logging (it was on .23 version) and now I've been watching about 5 videos without any interruption.
BTW I'm using Warthog kernel, OC to 1.7Ghz.
Click to expand...
Click to collapse
may have to look into that one also..... I have that intalled..... So did you do what I have posted or did you just removed the muffle-system-logging??
soulre2 said:
may have to look into that one also..... I have that intalled..... So did you do what I have posted or did you just removed the muffle-system-logging??
Click to expand...
Click to collapse
Oh yes, last night when I got that problem I tried to change the TCP Congestion option to reno but the problem was still there.
Another item of note.
On my router it shows all connected wireless clients. There are currently 2 phones, a laptop, and the touchpad connected.
The phones and laptop show mode 11g rate 54
The touchpad shows mode 11ng rate 19
well it looks like you maybe a little bit out of range from your router because of the connection speed but really still don't see that its the router you know well I don't know if I have been dropping or not at this point really haven't been on it all that much because of work and having kids but we all need to get together and try and fix this problem that most people are having with this but where to start is my question on it??? But one thing I know for sure it has to be the touchpad because everything else in everyone's house is working fine
Looks like the change helped a little, worked nearly all day without drop outs until late last night just browsing xda. I am not experiencing wake from sleep problem yet with Reno.

Tablet S not holding Wifi Signal

I recently purchased the 16gb Sony Tablet S and am contemplating on whether or not to return it by the 30 day window due to sporadic wifi connection at my apartment. The issue is not as much the reobtaining wifi after the screen unlocks, as it is the general holding of the wifi connection when the screen is on.
I've isolated the problem to my specific router, as it works PERFECTLY at my GF's apt and my parent's house. Always connects right away and stays connected. However at my apt it doesn't always connect right way and have to manually turn the wifi off and on again, and sometimes have to manually hit connect from the wifi screen. When it finally obtains IP address it will connect, but most of the time for only a short period (like 20-30 seconds) before the wifi signal on bottom right just disappears. Then I have to toggle the wifi on and off again and try again. Very annoying. Sometimes it will connect though, and the wifi holds up like it should.
Here are the fixes I've tried so far:
* Reset and Factory Rest device
* Forget/Reconnect to network from device
* Update Router Firmware
* Configure Router - g/n mode and n mode from b/g/n
* Set Router Channel from auto to 1,6 and 11.
* Wifi Lock App (doesn't work and drains battery)
Personally, I feel like the tablet itself has an inferior wireless radio. Compared side by side to my other wifi devices, it has noticeably less signal at the router and diminishes quicker the farther away you go. Now, this doesn't really bother me as I'm usually always near my router. However, when I was scanning all the wifi networks around me (in cmd: netsh wlan show networks mode=bssid) I found over 30 networks around me all using the full channel spectrum. I've tried every channel on my router, but 11 seems the best.
Would a crowded wifi area affect the tablet? But again, my laptop, 2 phones, and PS3 connect at every channel with no problems at my apt. At my parent's house and GF's apt there are only 1 or 2 other available networks that could also be on my channel. That's the only thing I can think of.
I just don't understand why only the tablet is having wifi problems.
I have about a week left to return it, and would like to keep the tablet, but running out of patience. Next, I think I will try using MAC address and see if that works.
Any help would be appreciated!
Try this!
I had the same issue.
I solved the problem
1 - turn off wifi.
2- in accounts - turn off "auto connect"
3- turn on wifi ( test if work )
4- reconect the accounts
too simple .. but works , try it.
Would a crowded wifi area affect the tablet? But again, my laptop, 2 phones, and PS3 connect at every channel with no problems at my apt.
Click to expand...
Click to collapse
Thats certaintly not the problem since i have so many devices logged in on my network, and not having the same problems,
The Wi-Fi on Sony tablet has known issue's like loosing connection when screen goes standby, even if you checked this in settings never to shut down.
The steps in the post above can be the sollution, and if not, sony will make somehow a repair or a dev would fix this. goodluck.
setterose said:
I had the same issue.
I solved the problem
1 - turn off wifi.
2- in accounts - turn off "auto connect"
3- turn on wifi ( test if work )
4- reconect the accounts
too simple .. but works , try it.
Click to expand...
Click to collapse
Thanks. I tried that sequence and it seemed to work for a little bit, but then the problems reoccurred.
Again, the problem is not just that the wifi doesn't pick up right away after standby, but also, and more importantly, it looses wifi BEFORE the screen goes out while I'm using it, repeatedly.
Its very annoying and only happens at my apt and not at other networks. No other device on my network has this problem.
Nobody else has had this problem before?
I remember from older posts that tablet s has problem with certain brand routers. What routers are used in your places.
Kermit33 said:
I remember from older posts that tablet s has problem with certain brand routers. What routers are used in your places.
Click to expand...
Click to collapse
Its a ZyXel brand router that doesn't work. I'm pretty sure the one's that do work are both Linksys. The ZyXel router is probably a cheap one because it came bundled in a promotion from my ISP.
I guess I could try another n router, but still find it strange that all my other wifi devices are fine with the current router.
Wifi Signal
Sony is not as reliable as it used to be... My Tablet S keeps loosing WiFi signal, and the solution I found was to turn off and back on the WiFi. This fix the issue.
However another very annoying problem is that very often I need to hard reset the tablet as it locks the screen with no other way to recover it. Shame on Sony. An the annoying side flash light is ridiculous. I used to have an A100 that aside any design issues, worked perfectly never had any operational issue with it. Should have upgraded to a A500...
What worked for me.
I bought a Sony S as a birthday present for my wife. That was yesterday and today she went to work and left me to set it up for her.
I have a Cisco E3200 router. The tablet could see my router and connect to it but would drop the connection after 5 seconds.
Well, that was the first hour and a half of my day.
Finally, with nothing else to try, I set up a guest account on the router. The tablet found it and connected to it on the first attempt and has been connected now for over four hours including multiple restarts.
I have no idea why this worked. I just know that it did.
Clive.
Same issues here when docking tablet sometimes, but my work around is to turn WiFi off, and hit Fast Reboot ( app by Great Bytes Software) then turn WiFi back on. Fast Reboot seems to do a soft reboot on apps and system and it only takes a few seconds.
Hope this helps!
Maui
Sent from my Sony Tablet S using xda app-developers app
Wifi Issues
I bought the 32G version from Woot recently. The WiFi reception is awful. I am on my second unit same thing.
4 feet from Router (on 2nd floor), 3 bars out of 4. 15 feet goes to 2. Downstairs goes to 1 bar 1MBS. And drops like a hot potato. Sony has sent a RMA for repair. Being this is my second unit with same issue, I doubt there is a fix.
I use a LAptop, netbook, android phone on the same router. No issues. They all work well, even in the basement!
Updated to 4.0 on my original unit, no change.
Just ranting here, hoping for a surprise fix. Other than that Mrs Lincoln how was the play? I love the tablet otherwise. Will probably throw and a spare router downstairs or feed it off my 4G phone. Now that really sucks..LOL
Anyone else
4.03 can solve this problem?
[email protected] said:
4.03 can solve this problem?
Click to expand...
Click to collapse
4.03 did not make a difference.
**EDITED: pls ignore this post. irrelevant.
Sent from my Sony Tablet S using xda app-developers app
sony tablet s wifi issue
Hi all,
after weeks of study here is what i found out:
- wifi issue is not a hard ware issue, it is simply the software.
- wifi issue occurs only with certain routers with both N & G channels , Especially Netgear and BT.
- Wifi manger app makes it better and less annoying, issue still there but less occurring. try different channels.
- Tablet S for some reason does not like the channels used by certain Routers.
- do not bother with wifi lock app, does not do the job and steals ur battery.
- after weeks of trial, tablet is just great, but needs attention from Google.
SO
My friend's wife works for Google, when asked for the favor of the insider , engineers in Google said, first stage is to roll out Xperia release 5 to try and fix problem, then both S and Xperia will get Jelly bean with a definite fix. Testing as we speak.
all I can do now is get a good router and hope for the best.
Fatthyrahim said:
Hi all,
SO
My friend's wife works for Google, when asked for the favor of the insider , engineers in Google said, first stage is to roll out Xperia release 5 to try and fix problem, then both S and Xperia will get Jelly bean with a definite fix. Testing as we speak.
Click to expand...
Click to collapse
Straight from the horse's mouth??? Tablet S will infact be getting Jelly Bean???
Fatthyrahim said:
all I can do now is get a good router and hope for the best.
Click to expand...
Click to collapse
what do you think about sitecom routers?
WIFI More
Fatthyrahim said:
Hi all,
after weeks of study here is what i found out:
- wifi issue is not a hard ware issue, it is simply the software.
- wifi issue occurs only with certain routers with both N & G channels , Especially Netgear and BT.
- Wifi manger app makes it better and less annoying, issue still there but less occurring. try different channels.
- Tablet S for some reason does not like the channels used by certain Routers.
- do not bother with wifi lock app, does not do the job and steals ur battery.
- after weeks of trial, tablet is just great, but needs attention from Google.
SO
My friend's wife works for Google, when asked for the favor of the insider , engineers in Google said, first stage is to roll out Xperia release 5 to try and fix problem, then both S and Xperia will get Jelly bean with a definite fix. Testing as we speak.
all I can do now is get a good router and hope for the best.
Click to expand...
Click to collapse
I have tried 3 different Routers.
Verizon/ActionTecMi424
CheckPoint Z-100G
Linksys WRT54GL
No change no difference.
I finally installed another router on the other floor. Now it works in entire house, but have to change router connections if I move to a different floor.
The big question here I think is:
Is every Tablet S this way or do we have some bad samples? Software or Hardware. Sony has given me and RMA # to return for repair. I am hesitant to do that. If there is no fix or all units are this way.
I am not 100% sure but from my own testing I found it working 90% of the time everywhere else, here is how I tested:
home netgear, does not hold wifi , have to refresh page all the time to browse internet.
Work ( different router not sure what type yet) works just like a dream, fast no wifi drops no refreshes needed.
took it to most free wifi spots, not a problem.
friends house BT, Same issue again.
Wifi manager made it a bit better yes ( have to test now on channels 12 , 13 or 15 , wifi lock app does not work.
I hate to get a different router to get same issue at the end. however different posts elsewhere suggested setting router to N on and G off channels testing each time you make a change, on tablet set to manual ( have not done this bit yet).
It's not like we are all being picky here with Sony, we like the tablet itself and we bought it with a lot of money, we want to be able to browse the internet download things without getting our livers and kidneys enlarged.
more to follow , I am really hoping to be able to get my friend's wife update as she told us GOOGLE IS VERY AWARE OF THE ISSUE.
air16 said:
what do you think about sitecom routers?
Click to expand...
Click to collapse
Bought Sitecom Router last friday, I can say that now my tablet holds wifi signal very well... :good:
WIFI Issue fixed
All,
there was an update last Thursday that fixed the wifi issue, I am not really sure what but my tablet s now holds and keeps wifi everywhere.
I had issued before with netgear and bt routers and after last Thursday it was just fine, i need to review the recent updates done and Let you all know.
I tried it everywhere and works perfect, download speed is perfect , not one drop of wifi so far.
I assume either Sony or Google did something here as it was getting an update last Thursday that lasted about 10 minutes, could not figure out what was that update yet.

Weird Wifi issue

My Prime has had decent wifi all along. This morning however I'm having serious issues with it. It shows as being connected to wifi but there is no data transferring. If I do a hard reset I can then get into a browser and access 1 web page. After that it no longer transfers any data and I eventually get a web page not found error message. Same thing for email. I get email on the initial check it does upon booting up but then nothing else. Google Play store does the same thing as well.
I tried doing a factory reset and multiple hard resets but the problem is persisting. This has obviously rendered by Prime completely useless. Anyone else experienced this? Anyone have any ideas?
thanks,
Jeff
all at the same router?
whycali said:
all at the same router?
Click to expand...
Click to collapse
Yes.....and it was the router. I had ruled out the router because my Iphone was showing as being on wifi and it was working fine. But when I went to use my laptop I had the same problem. Reset the router and all is good. Not sure why my Iphone was unaffected but at least it's fixed.
Jeff
try changing wifi security level
Jeff1192 said:
My Prime has had decent wifi all along. This morning however I'm having serious issues with it. It shows as being connected to wifi but there is no data transferring. If I do a hard reset I can then get into a browser and access 1 web page. After that it no longer transfers any data and I eventually get a web page not found error message. Same thing for email. I get email on the initial check it does upon booting up but then nothing else. Google Play store does the same thing as well.
I tried doing a factory reset and multiple hard resets but the problem is persisting. This has obviously rendered by Prime completely useless. Anyone else experienced this? Anyone have any ideas?
thanks,
Jeff
Click to expand...
Click to collapse
I had a wierd issue to and read in a post to change the wifi security level. Initially mine was on WEP, then i started to have issues a few months later. it just wouldnt stay connected (kind of like yours). I changed it to wpa2 and so far it has had a steady connection. Wouldnt hurt to give that a shot.
aadeleon said:
I had a wierd issue to and read in a post to change the wifi security level. Initially mine was on WEP, then i started to have issues a few months later. it just wouldnt stay connected (kind of like yours). I changed it to wpa2 and so far it has had a steady connection. Wouldnt hurt to give that a shot.
Click to expand...
Click to collapse
I'm already using WPA2 and have had NO problems at all until yesterday. However, since my laptop was also having problems I would say that it was my router and not the Prime that was the problem. Hopefully it doesn't happen again.
On a side note, I had been planning on doing a factory reset for a while and yesterday gave me my excuse to do it. I hadn't done one since I purchased my Prime. It has made a big difference in performance and reducing the number of app crashes. Its a bit of work but definitely worth it.
Jeff
Just wanted to jump in here to give y'all a pro-tip.
You said your wireless was working fine until just the other day when it started to give you problems? Well, the problem may lie in the channel your Wifi is broadcasting on. You may have had a neighbor just move in/just get wireless, they may have their router on "auto" and it changed channels or your router may have changed channels. I would suggest downloading Wifi Analyzer and taking a look at the wireless signals around you. You can then adjust your routers Wifi channel accordingly. You will want to stay on channel 1, 6, or 11 ideally. Also it is good practice to reboot your router occasionally.
Hope this helps. :good:
Scumbag Inc. said:
Just wanted to jump in here to give y'all a pro-tip.
You said your wireless was working fine until just the other day when it started to give you problems? Well, the problem may lie in the channel your Wifi is broadcasting on. You may have had a neighbor just move in/just get wireless, they may have their router on "auto" and it changed channels or your router may have changed channels. I would suggest downloading Wifi Analyzer and taking a look at the wireless signals around you. You can then adjust your routers Wifi channel accordingly. You will want to stay on channel 1, 6, or 11 ideally. Also it is good practice to reboot your router occasionally.
Hope this helps. :good:
Click to expand...
Click to collapse
Second that, except that when I walked around the house with WiFi Analyzer running on my phone I found that the people on either side of me were on Channel 1 both of my routers were on Channel 1 too. So I made one of mine 6 and the other 11. This is also something you have to re-check every once in a while as the neighbors might change theirs.
One other thing I've noticed with my Prime is that it seems to work a lot better if I set the router for N Only or G only - not mixed mode.

[Q] Xperia tablet Z loses WIFI connection regularly

Just bought a Xperia tablet Z and am having problems with it remaining connected to my WIFI. It's updated to the latest software release.
Initial connection is good and shows good signal strength and works as normal. Periodically the WIFI then disconnects and shows "authentication problem" against the network and most often needs a manual connect to regain the connection, even though occasionally reconnects by itself after 10-15 seconds.
When the WIFI network disconnects I have to manual reconnect (the error message is "authentication problem" ). Once I have reconnected, the WIFI works OK for a short while (3-10 mins) and then i get the error message again.
If I restart the Xperia the problem goes away for a relatively longer length of time however it soon comes back ( after 30 minutes+).
I have many other devices connected to the WIFI during this period all of which work fine. WIFI analysis shows excellent signal strength - the tablet drops the connection even while two feet away from the router - and good signal to noise ratio. Looks like a bug in the firmware to me.
Any assistance would be good.
Note: there is a very similar thread here Sony mobile forum from which I have copied a lot of the info as I am having exactly the same problem
davidec said:
Just bought a Xperia tablet Z and am having problems with it remaining connected to my WIFI. It's updated to the latest software release.
Initial connection is good and shows good signal strength and works as normal. Periodically the WIFI then disconnects and shows "authentication problem" against the network and most often needs a manual connect to regain the connection, even though occasionally reconnects by itself after 10-15 seconds.
When the WIFI network disconnects I have to manual reconnect (the error message is "authentication problem" ). Once I have reconnected, the WIFI works OK for a short while (3-10 mins) and then i get the error message again.
If I restart the Xperia the problem goes away for a relatively longer length of time however it soon comes back ( after 30 minutes+).
I have many other devices connected to the WIFI during this period all of which work fine. WIFI analysis shows excellent signal strength - the tablet drops the connection even while two feet away from the router - and good signal to noise ratio. Looks like a bug in the firmware to me.
Any assistance would be good.
Note: there is a very similar thread here Sony mobile forum from which I have copied a lot of the info as I am having exactly the same problem
Click to expand...
Click to collapse
I have the same problem and i thought its was my router false at first, now i know its the tablet's bug. In the mean time im using VpN connection to present the intermittent
BADBOY1412 said:
I have the same problem and i thought its was my router false at first, now i know its the tablet's bug. In the mean time im using VpN connection to present the intermittent
Click to expand...
Click to collapse
I thought I was the only with this problem...this happens to me almost four times a day where the wifi would just lose it's connection and I have to reconnect manually. I hope this is a bug and not my tablet...
Look, unfortunately this is a problem that has been dragging from sony tablet s and xperia tablet s (which I have).
What you can do (like me) is to use advanced wifi lock (in google play). That will not disconnect the antenna. It is a temporary solution but it's something.
Sent from my ZTE V970M using xda app-developers app
zorrorol said:
Look, unfortunately this is a problem that has been dragging from sony tablet s and xperia tablet s (which I have).
What you can do (like me) is to use advanced wifi lock (in google play). That will not disconnect the antenna. It is a temporary solution but it's something.
Sent from my ZTE V970M using xda app-developers app
Click to expand...
Click to collapse
Thanks for this. Could you share your settings? I have downloaded it but it does not seem to help.
davidec said:
Thanks for this. Could you share your settings? I have downloaded it but it does not seem to help.
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Click to collapse
I guess the tablet is warranted, better take it to repair.
Good luck
Sent from my SGPT12 using xda app-developers app
zorrorol said:
I guess the tablet is warranted, better take it to repair.
Good luck
Sent from my SGPT12 using xda app-developers app
Click to expand...
Click to collapse
Just spoke with Sony assistance, they said to return it and ask for replacement. No attempt to debug whatsoever.
Well i used to have this issue, it was very annonying. Definitely the problem was not the tablet it was the router. The problem is that usually all the routers have the channel value set to auto, so if you put it on 9-10, and restart the router, you won't face this again.
I did that and so far the wifi is stable for my tablet, and even my Macbook seems to have a better connection.
I experienced the same problems with both my tablet and phone (XZ). I got better switching the channel in the router. However, now it's solved. The solution came when I got FTTH installed at home and my ISP replaced my router. Since then, no more wifi disconnections. So I guess the problem was in the router.
Enviado desde mi C6603 usando Tapatalk 2
zorrorol said:
Look, unfortunately this is a problem that has been dragging from sony tablet s and xperia tablet s (which I have).
What you can do (like me) is to use advanced wifi lock (in google play). That will not disconnect the antenna. It is a temporary solution but it's something.
Sent from my ZTE V970M using xda app-developers app
Click to expand...
Click to collapse
For security reasons, the app I mentioned (advanced wifi lock free) causes a boot animation loop in tablets xperia s (and others). So, be careful for readers post.
Sent from my SGPT12 using xda app-developers app
Same thing here, plus WiFi performance seems to be particulary weak with this tablet in general. I get three "bars" only when I'm right next to the router. When I'm outside on my porch (about 10 meters from the box and two walls inbetween) I get merely one bar and WiFi drops or simply "stalls" after a few minutes. I already set the router to a fixed channel. I have this problem only with the Sony tablet, our other devices (Thinkpad laptop, Iphone 4S, SGSII and SGSIII, iPad 4) all have a perfectly fast and stable connection even in the "porch scenario".
I really hope Sony improves this with the next firmware update! Any hints besides WiFi repeater, which I already ordered?
Just to update my original post, my replacement tablet has been connected for about 20 hrs now and it has dropped the FIFI signal only once (even signal reception is not very strong in comparison to my Samsung Galaxy III phone).
I don't know if it is of any benefit, but I have also installed this app
That's a bulls**t app, has no effect.
I'm in love with this tablet and want to buy it immediately, but this issue is scaring the hell out of me as I mainly use only Wi-Fi to connect to the internet. Are there at least a few of you who have no Wi-Fi connectivity issues at all?
PrincessZara said:
I'm in love with this tablet and want to buy it immediately, but this issue is scaring the hell out of me as I mainly use only Wi-Fi to connect to the internet. Are there at least a few of you who have no Wi-Fi connectivity issues at all?
Click to expand...
Click to collapse
I've had my Tablet Z for about 10 days. In that time I've used it with my WiFi at home and at work ( WiFi tethered to my Nexus 4). In both cases, I've never been more than 3m from the WiFi source. In all that time I think I've dropped the connection only once.
I've watched (streaming with WiFi) a few tv programmes of about 1hr each, and they have played without a problem.
I've just used an app called WiFi analyzer to compare the signal strength on my Nexus 4 with the Tablet Z at different places around my house and the signal strength is the same on the phone and tablet.
So, as far as I can tell, if you've got a decent WiFi signal, you should have no problems.
I've used both CM10.1 and Sony stock ROM (.370) over that period (mostly the Sony ROM).
I've had very similar problem with Mac. I have established the static IP addresses for all my wireless and wired devices and it seemed like it worked but after a while my laptop started losing connection again. I know you might not like my answer but the only solution to this problem is a new router. When I ran d-link WBR-1310, I've had all kind of problems and since I replaced it with Netgear WNR3500 I have not had a lost connection yet. Not even once. 3 different laptops, MacBook, Xperia Tablet Z, bunch of iPhones, iPads and Android phones work like a charm. BTW all my devices have assigned local static IP addresses. Hopefully that will solve your problem.
I have found a possible fix! Please test for yourself whether it works for you and report!
I have disabled the app "Smart Connect". (It's a system app, so it's only possible to disable it via "Titanium Backup" or a similar app on a rooted device.)
Now the WiFi doesn't lose connection anymore when it's weak.
hasenbein1966 said:
I have found a possible fix! Please test for yourself whether it works for you and report!
I have disabled the app "Smart Connect". (It's a system app, so it's only possible to disable it via "Titanium Backup" or a similar app on a rooted device.)
Now the WiFi doesn't lose connection anymore when it's weak.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.sonyericsson.extras.liveware&hl=en
I had issues with this as well, with my ASUS rt-n66u router. However, I was using DDWRT at the time, and swapping back, with mostly default settings, to the stock firmware resolved the issue entirely. I've now not had any drops on either the 5 or 2.4 ghz bands.
has anyone found a concrete reason as to why the tablet either drops the wifi connection or there's the authentication problem?
my tablet was dropping the wifi connection so i changed the router's channel to 9 and it doens't drop the wifi connection after that
however (i dont know if this is related) my tablet turns off the wifi radio when the screen is locked for a longer period of time even when i keep stamina mode off (although i read it only turns off the data connection radio) and i set the wifi radio to always be on even when the screen is locked
also after changing the router's channel to 9, i get the authentication problem ._.
EDIT:
If anyone would be willing to share, what authentication method and encryption are you using for your wireless network? And does your tablet keep a stable connection?
I'm currently using WPA-Personal with TKIP encryption and i come up with both dropped connections and the authentication errors. (trying to diagnose this in hopes of not having to return my device because it's defective)

wifi issue

Anyone notice that the xa ultra has some wifi connection issues? For example I'm connected fine and everything and I leave my house and come back.. then it doesn't seem to pick up my home's wifi. I have to restart the phone then it comes back. Anyone else notice this?
junior_mafioso said:
Anyone notice that the xa ultra has some wifi connection issues? For example I'm connected fine and everything and I leave my house and come back.. then it doesn't seem to pick up my home's wifi. I have to restart the phone then it comes back. Anyone else notice this?
Click to expand...
Click to collapse
Only with router upvel ur315bn. Other WIFIes is okay.
Never had that problem.
Sent from my Xperia XA Ultra
Every. Single. Day. I leave my house and the wifi won't reconnect at school, or home. I restart my phone and it connects just fine. When I'm at school it won't connect until I restart, and then it connects there fine as well. It would be interesting to see what variables between locations has cause/effect on the connection. I'll do some analysis when I have time, see if there is a time variable associated, like if it happens right away or takes time for the problem to occur. I have a feeling it's related to the cheap parts that Sony used, not sure what wifi chip is installed.
yeah I haven't had this issue yet either. Have an apple airport router. I have only had the phone a week but no problems.
OK it just now happened, (wifi won't connect) and I realized it was just connected when I was inside a building at school without cell reception. I put the phone into airplane mode, then turned on wifi, and sure enough the wifi connected. I'm thinking interference or lack of power is preventing wifi when a medium strength LTE signal is connected. I'll keep testing scenarios that fit this theory.
Just a quick update. It seems putting the phone in airplane mode, then manually turning on wifi only, the wifi connects immediately. Turn airplane mode off, wifi stays connected. No need to restart. Wifi drops on me several times a day and this is my fix. This fix did not work 1 time out of the past 20, and I had to restart.
Mine has been doing the same thing.... ugh Sony can't get their crap right no matter what they do. Dear God.
Anyone else having issues with auto brightness not working properly as well?
junior_mafioso said:
Anyone notice that the xa ultra has some wifi connection issues? For example I'm connected fine and everything and I leave my house and come back.. then it doesn't seem to pick up my home's wifi. I have to restart the phone then it comes back. Anyone else notice this?
Click to expand...
Click to collapse
I'm having the same issues even with the latest firmware updates. I tried contacting Sony support and that was a complete waste of time. Anyone have any suggestions?
kassem277 said:
I'm having the same issues even with the latest firmware updates. I tried contacting Sony support and that was a complete waste of time. Anyone have any suggestions?
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Click to collapse
No problem here on the normal xa mine is a F3111 LTE model WiFi works and connects great on all Firmwares. Have you tried the software repair option via Xperia companion? If it's still the same after this, you need to take a log using the built in logging application and send the logs via Sony support forum it gives you instructions on how to do it in settings think one of the guys names is Richard, about phone, diagnostics, advanced logging they've actually been pretty good regarding any bugs and fix them once they have some logs to work from.
Sent from my Xperia XA using XDA Labs
aidy.lucas said:
No problem here on the normal xa mine is a F3111 LTE model WiFi works and connects great on all Firmwares. Have you tried the software repair option via Xperia companion? If it's still the same after this, you need to take a log using the built-in logging application and send the logs via Sony support forum it gives you instructions on how to do it in settings think one of the guys names is Richard, about phone, diagnostics, advanced logging they've actually been pretty good regarding any bugs and fix them once they have some logs to work from.
Sent from my Xperia XA using XDA Labs
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Click to collapse
Thanks for the reply and suggestion. Unfortunately, the repair option didn't solve the issue. After Googling it, it appears many users with the 3213 model are having the same issues. Ugh.
I did not know about the "diagnostics" feature. I enabled it and then it auto uploaded and then turned off. So does support email you or Richard gentleman contact me via the phone somehow to give feedback?
Thanks!
kassem277 said:
Thanks for the reply and suggestion. Unfortunately, the repair option didn't solve the issue. After Googling it, it appears many users with the 3213 model are having the same issues. Ugh.
I did not know about the "diagnostics" feature. I enabled it and then it auto uploaded and then turned off. So does support email you or Richard gentleman contact me via the phone somehow to give feedback?
Thanks!
Click to expand...
Click to collapse
As far as I know it's all done through a pm(message) through the Sony support forum. Then they pass it on to the software peep's and then wait for the fix it may take more than one person to provide the logs before they sanction the update unless they find a bigger problem.
Sent from my Xperia XA using XDA Labs
Xa ultra wifi
Here's a funny thing, as long as I am not connected to Bluetooth, WiFi works flawlessly, weird.....
I'm just going to assume we have no fix for this yet? the whole resetting my phone is getting really tiring. blah I wish Sony would fix this or at least acknowledge it
I have the same problem with my XA. I've only had the phone a few days and I'm always having to switch it off and back on. SOOOOO annoying. The guy that sold it me said I could just return it. I'm not buying Sony ever again!!!!!
Been having to use my 4g at home alot of the time, which is eating up my data something rotten. It shows the WiFi is on and has full signal, but it's often so slow or even worse dead! I've honestly had 2g on a crap old phone work faster than WiFi at times. I have just "forgotten" all saved WiFi networks and signed into my home WiFi from scratch and put the password in again. Seems to have done the trick, but I'm not holding my breath that it's gonna last.
I'm curious, it might be insignificant, but just wondering what WiFi service providers all of us with problems have? I have BT infinity. For a while I thought that maybe it was just BT being rubbish. But my partner has a Samsung galaxy s8+ and she doesn't seem to have any issues. I've used the WiFi on my linx tablet, no issues. The Xbox one doesn't really lag either.
So it's either that this phone does not like BT or its just my phone being pants!!! Doing my head in, I have to keep getting my partner to send me extra data.
It's seriously getting on my nerves now
goosepickle said:
I have the same problem with my XA. I've only had the phone a few days and I'm always having to switch it off and back on. SOOOOO annoying. The guy that sold it me said I could just return it. I'm not buying Sony ever again!!!!!
Click to expand...
Click to collapse
This is my first Sony Android phone, and I'm not touching one ever again.. What's worse for me is that mine is still on Sept 2016 update and my carrier locked the bootloader so I couldn't update it myself, as my network don't even care if I have the latest security updates or not

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