Anyone notice that the xa ultra has some wifi connection issues? For example I'm connected fine and everything and I leave my house and come back.. then it doesn't seem to pick up my home's wifi. I have to restart the phone then it comes back. Anyone else notice this?
junior_mafioso said:
Anyone notice that the xa ultra has some wifi connection issues? For example I'm connected fine and everything and I leave my house and come back.. then it doesn't seem to pick up my home's wifi. I have to restart the phone then it comes back. Anyone else notice this?
Click to expand...
Click to collapse
Only with router upvel ur315bn. Other WIFIes is okay.
Never had that problem.
Sent from my Xperia XA Ultra
Every. Single. Day. I leave my house and the wifi won't reconnect at school, or home. I restart my phone and it connects just fine. When I'm at school it won't connect until I restart, and then it connects there fine as well. It would be interesting to see what variables between locations has cause/effect on the connection. I'll do some analysis when I have time, see if there is a time variable associated, like if it happens right away or takes time for the problem to occur. I have a feeling it's related to the cheap parts that Sony used, not sure what wifi chip is installed.
yeah I haven't had this issue yet either. Have an apple airport router. I have only had the phone a week but no problems.
OK it just now happened, (wifi won't connect) and I realized it was just connected when I was inside a building at school without cell reception. I put the phone into airplane mode, then turned on wifi, and sure enough the wifi connected. I'm thinking interference or lack of power is preventing wifi when a medium strength LTE signal is connected. I'll keep testing scenarios that fit this theory.
Just a quick update. It seems putting the phone in airplane mode, then manually turning on wifi only, the wifi connects immediately. Turn airplane mode off, wifi stays connected. No need to restart. Wifi drops on me several times a day and this is my fix. This fix did not work 1 time out of the past 20, and I had to restart.
Mine has been doing the same thing.... ugh Sony can't get their crap right no matter what they do. Dear God.
Anyone else having issues with auto brightness not working properly as well?
junior_mafioso said:
Anyone notice that the xa ultra has some wifi connection issues? For example I'm connected fine and everything and I leave my house and come back.. then it doesn't seem to pick up my home's wifi. I have to restart the phone then it comes back. Anyone else notice this?
Click to expand...
Click to collapse
I'm having the same issues even with the latest firmware updates. I tried contacting Sony support and that was a complete waste of time. Anyone have any suggestions?
kassem277 said:
I'm having the same issues even with the latest firmware updates. I tried contacting Sony support and that was a complete waste of time. Anyone have any suggestions?
Click to expand...
Click to collapse
No problem here on the normal xa mine is a F3111 LTE model WiFi works and connects great on all Firmwares. Have you tried the software repair option via Xperia companion? If it's still the same after this, you need to take a log using the built in logging application and send the logs via Sony support forum it gives you instructions on how to do it in settings think one of the guys names is Richard, about phone, diagnostics, advanced logging they've actually been pretty good regarding any bugs and fix them once they have some logs to work from.
Sent from my Xperia XA using XDA Labs
aidy.lucas said:
No problem here on the normal xa mine is a F3111 LTE model WiFi works and connects great on all Firmwares. Have you tried the software repair option via Xperia companion? If it's still the same after this, you need to take a log using the built-in logging application and send the logs via Sony support forum it gives you instructions on how to do it in settings think one of the guys names is Richard, about phone, diagnostics, advanced logging they've actually been pretty good regarding any bugs and fix them once they have some logs to work from.
Sent from my Xperia XA using XDA Labs
Click to expand...
Click to collapse
Thanks for the reply and suggestion. Unfortunately, the repair option didn't solve the issue. After Googling it, it appears many users with the 3213 model are having the same issues. Ugh.
I did not know about the "diagnostics" feature. I enabled it and then it auto uploaded and then turned off. So does support email you or Richard gentleman contact me via the phone somehow to give feedback?
Thanks!
kassem277 said:
Thanks for the reply and suggestion. Unfortunately, the repair option didn't solve the issue. After Googling it, it appears many users with the 3213 model are having the same issues. Ugh.
I did not know about the "diagnostics" feature. I enabled it and then it auto uploaded and then turned off. So does support email you or Richard gentleman contact me via the phone somehow to give feedback?
Thanks!
Click to expand...
Click to collapse
As far as I know it's all done through a pm(message) through the Sony support forum. Then they pass it on to the software peep's and then wait for the fix it may take more than one person to provide the logs before they sanction the update unless they find a bigger problem.
Sent from my Xperia XA using XDA Labs
Xa ultra wifi
Here's a funny thing, as long as I am not connected to Bluetooth, WiFi works flawlessly, weird.....
I'm just going to assume we have no fix for this yet? the whole resetting my phone is getting really tiring. blah I wish Sony would fix this or at least acknowledge it
I have the same problem with my XA. I've only had the phone a few days and I'm always having to switch it off and back on. SOOOOO annoying. The guy that sold it me said I could just return it. I'm not buying Sony ever again!!!!!
Been having to use my 4g at home alot of the time, which is eating up my data something rotten. It shows the WiFi is on and has full signal, but it's often so slow or even worse dead! I've honestly had 2g on a crap old phone work faster than WiFi at times. I have just "forgotten" all saved WiFi networks and signed into my home WiFi from scratch and put the password in again. Seems to have done the trick, but I'm not holding my breath that it's gonna last.
I'm curious, it might be insignificant, but just wondering what WiFi service providers all of us with problems have? I have BT infinity. For a while I thought that maybe it was just BT being rubbish. But my partner has a Samsung galaxy s8+ and she doesn't seem to have any issues. I've used the WiFi on my linx tablet, no issues. The Xbox one doesn't really lag either.
So it's either that this phone does not like BT or its just my phone being pants!!! Doing my head in, I have to keep getting my partner to send me extra data.
It's seriously getting on my nerves now
goosepickle said:
I have the same problem with my XA. I've only had the phone a few days and I'm always having to switch it off and back on. SOOOOO annoying. The guy that sold it me said I could just return it. I'm not buying Sony ever again!!!!!
Click to expand...
Click to collapse
This is my first Sony Android phone, and I'm not touching one ever again.. What's worse for me is that mine is still on Sept 2016 update and my carrier locked the bootloader so I couldn't update it myself, as my network don't even care if I have the latest security updates or not
Related
Hi all, long time browser first time poster!
I have come across an issue with my TFP that every now and then, even when in the exact same spot where the wifi has worked before, it stops working.
My issue isn't range or anything like that.
When I go to my wifi settings, my Prime can see my network and many others around me, shows my signal strength as 'good' but when I tap my network and hit connect, it does nothing! The dialog box disappears and I am still not connected to my network, but it is still there in the list and still shows signal strength as good!
Has anyone come across this before/know a possible reason?!?
No idea. Try forgetting and re-connecting?
Sent from my HTC Vision using xda premium
I am experiencing the same thing. Seems to be happening on both AP's and tethering from my phone.
Experienced as well
I also have this problem occasionally. I have always been able to solve it by either: forgetting wifi source and rescanning; or 2) rebooting.
I agree that it is irritating.
This happens to me nearly every time I try to make a new connection.
The one place that it happens less frequently is at work, which is strange, because the wifi here is very spotty. Maybe because the signal comes/goes so often the software notices it more? *shrug*
I as well do have this issue. To resolve my issue, I have been turning the wifi on and then off again. Sucks to waste 30 seconds waiting for it reconnect but it works. Seems to happen after the tablet has been sitting awhile
+1 on that issue, seen it many times on several primes.
How does it feel to beta test a product that was not ready for release?
What update are you on? I haven't had this happen since the initial upgrade to ICS.
Sent from my Transformer Prime TF201 using XDA Premium HD via my tethered HTC Vision
buxtahuda said:
What update are you on? I haven't had this happen since the initial upgrade to ICS.
Sent from my Transformer Prime TF201 using XDA Premium HD via my tethered HTC Vision
Click to expand...
Click to collapse
Hey, I always try to keep up to date, i am on ics and on .21
Wifi version is 6.1.1.22, dunno if that makes a differences to anything!
buxtahuda said:
No idea. Try forgetting and re-connecting?
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
Tried his, seems to work sometimes but more often doesn't!
Same version here. I have seen the forget/reconnect method fail also.
I had this problem when I had it set to turn off the wifi when it was sleeping. Once I unchecked that option, it never appeared again. Always had to reboot to get it on wifi when it happened.
Crazy. Obviously I could go into detail on some configuration changes for your routers or whatever, but I'm sure you've browsed the forum enough to see them all. And if not, even if you can change your own router settings it does no good abroad.
Tried several different networks with the problem occurring across the board?
Yesterday evening the problem attacked with a vengence, Could not connect to my network, tried several times turning wifi off and on, forgetting and reconnecting to network and several reboots, nothing would let me connect to my network, gave up and went to sleep!
ASPrime said:
I had this problem when I had it set to turn off the wifi when it was sleeping. Once I unchecked that option, it never appeared again. Always had to reboot to get it on wifi when it happened.
Click to expand...
Click to collapse
I only found that option last night! My wifi has always been set to always on, but just before going to bed i changed this option to off when asleep, haven't been back to my prime to check it out yet.
buxtahuda said:
Crazy. Obviously I could go into detail on some configuration changes for your routers or whatever, but I'm sure you've browsed the forum enough to see them all. And if not, even if you can change your own router settings it does no good abroad.
Tried several different networks with the problem occurring across the board?
Click to expand...
Click to collapse
Unfortunately I don't really have the opportunity to try different networks for long enough to see if this is a problem!
I have tried a few settings changes on my router, last thing left to try is static IP{ address, that is this evenings job when I can round up all my devices and grab their mac addresses!
I own Sony Tablet S since last 90 days but has a lot of problems, it has been at the service station due to its issues for more than 45 days.
The features/functions included are really nice, but the company doesn't care for the customers.
I called and mailed the Customer Care for more than 20 times, but didn't got a revert even once.
I somehow got a replacement, but the same issues were there in that one too.
If not wrong, I got the promises from the Customer Care around 20 times to revert back, but just got 1 revert back.
The major issues I am facing are
1. Wi-Fi disconnects regularly
2. Wi-Fi doesn't have proper range which you can even see in the youtube link as follows:
http://www.youtube.com/watch?v=8FRb855gBMo
3. The device hangs a lot when loaded, stops responding for a long time and the only solution remains is to Restart/Shutdown
4. The screen doesn't get unlocked many a times even upto 30 seconds after pressing the unlock button.
5. GPS connectivity issue: Connection to GPS only remains if you stay at a place, not if you move anywhere from a particular place.
BUT THE WORST problem I am facing is the WORST COMPANY SERVICE.
The stupids don't just know any status of the problems most of the times.
They promise to call/revert back, but I didn't get any reverts of my e-mails from the 13th of April 2012. I can't understand why is this happening to me ???
Any1 facing any of these issues ???
Please provide me reverts unlike SONY
I have the same problems 3 & 4 as you. And most probably caused by the WiFi connection.
I have sent in my Tablet for repair cause after a month of usage - the battery cannot be charged.
Hopefully the ICS update will solve these few problems.
I'm from Singapore and Sony after-sales service sucks all around the world except USA, Japan & maybe UK. That's where all their customers are at. =)
Sorry to hear you're having problems.
If you've had the same wifi issues with 2 tablets then it's unlikely to be a hardware problem and more likely to be a compatibility or settings issue between your router & tablet.
I'd try connecting to another router or network or if this is not possible look at temporarily removing security and possibly changing channel settings on your router. There are other threads here which discuss some wifi issues. Make sure your router has the latest firmware installed and do make sure you've updated to the latest version of Android for your region as this has been known to help
Wifi will disconnect when the tablet goes to sleep but should connect again within 10 secs or so of waking up Unless you download an extra app which forces constant connection.
With respect to the laggyness and crashing what apps do you have installed? I'd be tempted to point the finger there first before blaming the tablet, might be worth going through them and seeing if you can narrow it down to a dodgy app or one that doesn't like the Sony much. Certainly like above get the latest android.
I hope the issues get sorted swiftly for you.
jameslindsey said:
Sorry to hear you're having problems.
If you've had the same wifi issues with 2 tablets then it's unlikely to be a hardware problem and more likely to be a compatibility or settings issue between your router & tablet.
I'd try connecting to another router or network or if this is not possible look at temporarily removing security and possibly changing channel settings on your router. There are other threads here which discuss some wifi issues. Make sure your router has the latest firmware installed and do make sure you've updated to the latest version of Android for your region as this has been known to help
Wifi will disconnect when the tablet goes to sleep but should connect again within 10 secs or so of waking up Unless you download an extra app which forces constant connection.
With respect to the laggyness and crashing what apps do you have installed? I'd be tempted to point the finger there first before blaming the tablet, might be worth going through them and seeing if you can narrow it down to a dodgy app or one that doesn't like the Sony much. Certainly like above get the latest android.
I hope the issues get sorted swiftly for you.
Click to expand...
Click to collapse
+1
Inviato dal mio HTC EVO 3D X515m con Tapatalk 2
Wifi is a known unsolved issue the rest is not really nmormal, but why don't you try to contact sony vaio service wich contains tablet s also
Agreed with James. If two tablets have WiFi problems, it's almost guaranteed that is a problem with your network environment, not with the Tablet. I have never had a problem with the WiFi and it always reconnects easily.
Also +1 for the app suspicions. Most of those issues sounds like they could be coming from an app (particularly 3 and 4), so try factory resetting your device then installing apps slowly one-at-a-time, waiting about 24 hours between installs to see if any apps cause this behaviour to return.
As for replies from customer service, I can't help you there since Sony replied to my only support Q within three days of my message. Make sure you have the right address, and then try Vaio Service.
jameslindsey said:
Sorry to hear you're having problems.
If you've had the same wifi issues with 2 tablets then it's unlikely to be a hardware problem and more likely to be a compatibility or settings issue between your router & tablet.
I'd try connecting to another router or network or if this is not possible look at temporarily removing security and possibly changing channel settings on your router. There are other threads here which discuss some wifi issues. Make sure your router has the latest firmware installed and do make sure you've updated to the latest version of Android for your region as this has been known to help
Wifi will disconnect when the tablet goes to sleep but should connect again within 10 secs or so of waking up Unless you download an extra app which forces constant connection.
With respect to the laggyness and crashing what apps do you have installed? I'd be tempted to point the finger there first before blaming the tablet, might be worth going through them and seeing if you can narrow it down to a dodgy app or one that doesn't like the Sony much. Certainly like above get the latest android.
I hope the issues get sorted swiftly for you.
Click to expand...
Click to collapse
Thanks for reply dude, but you'll really be amazed to know that
My router doesn't have any issue, it has been upgraded to the latest firmware.
To add I connect the same router with 2 Nokia E6-00, Nokia N8-00, Nokia E63, 2 Sony Vaio Laptops, 2 PC with a linksys usb modem, Samsung Galaxy S, Nokia E71, Lenovo Laptop, Samsung Galaxy Note, Sony Walkman Live, a lot Iphones of my customers get connected to it, a lot ipads get connected to it and none of them have problems, why this is the only 1 ???
About softwares, again a shock this is a problem when my Tablet was just opened from the box even, it is still there and I guess will remain forever, and if you guys don't know, just check the youtube link I provided, it explains a lot.
Anyways thanks for the help
And even I use 4 Sony Vaio Laptops and always suggest Sony to my friends and relatives, but this time I faced the worst cause they promised me to revert back almost 20 times, but I got a revert only once. What the f**k
Guys please reply if any of you are facing the same problem or not ???
I recently purchased the 16gb Sony Tablet S and am contemplating on whether or not to return it by the 30 day window due to sporadic wifi connection at my apartment. The issue is not as much the reobtaining wifi after the screen unlocks, as it is the general holding of the wifi connection when the screen is on.
I've isolated the problem to my specific router, as it works PERFECTLY at my GF's apt and my parent's house. Always connects right away and stays connected. However at my apt it doesn't always connect right way and have to manually turn the wifi off and on again, and sometimes have to manually hit connect from the wifi screen. When it finally obtains IP address it will connect, but most of the time for only a short period (like 20-30 seconds) before the wifi signal on bottom right just disappears. Then I have to toggle the wifi on and off again and try again. Very annoying. Sometimes it will connect though, and the wifi holds up like it should.
Here are the fixes I've tried so far:
* Reset and Factory Rest device
* Forget/Reconnect to network from device
* Update Router Firmware
* Configure Router - g/n mode and n mode from b/g/n
* Set Router Channel from auto to 1,6 and 11.
* Wifi Lock App (doesn't work and drains battery)
Personally, I feel like the tablet itself has an inferior wireless radio. Compared side by side to my other wifi devices, it has noticeably less signal at the router and diminishes quicker the farther away you go. Now, this doesn't really bother me as I'm usually always near my router. However, when I was scanning all the wifi networks around me (in cmd: netsh wlan show networks mode=bssid) I found over 30 networks around me all using the full channel spectrum. I've tried every channel on my router, but 11 seems the best.
Would a crowded wifi area affect the tablet? But again, my laptop, 2 phones, and PS3 connect at every channel with no problems at my apt. At my parent's house and GF's apt there are only 1 or 2 other available networks that could also be on my channel. That's the only thing I can think of.
I just don't understand why only the tablet is having wifi problems.
I have about a week left to return it, and would like to keep the tablet, but running out of patience. Next, I think I will try using MAC address and see if that works.
Any help would be appreciated!
Try this!
I had the same issue.
I solved the problem
1 - turn off wifi.
2- in accounts - turn off "auto connect"
3- turn on wifi ( test if work )
4- reconect the accounts
too simple .. but works , try it.
Would a crowded wifi area affect the tablet? But again, my laptop, 2 phones, and PS3 connect at every channel with no problems at my apt.
Click to expand...
Click to collapse
Thats certaintly not the problem since i have so many devices logged in on my network, and not having the same problems,
The Wi-Fi on Sony tablet has known issue's like loosing connection when screen goes standby, even if you checked this in settings never to shut down.
The steps in the post above can be the sollution, and if not, sony will make somehow a repair or a dev would fix this. goodluck.
setterose said:
I had the same issue.
I solved the problem
1 - turn off wifi.
2- in accounts - turn off "auto connect"
3- turn on wifi ( test if work )
4- reconect the accounts
too simple .. but works , try it.
Click to expand...
Click to collapse
Thanks. I tried that sequence and it seemed to work for a little bit, but then the problems reoccurred.
Again, the problem is not just that the wifi doesn't pick up right away after standby, but also, and more importantly, it looses wifi BEFORE the screen goes out while I'm using it, repeatedly.
Its very annoying and only happens at my apt and not at other networks. No other device on my network has this problem.
Nobody else has had this problem before?
I remember from older posts that tablet s has problem with certain brand routers. What routers are used in your places.
Kermit33 said:
I remember from older posts that tablet s has problem with certain brand routers. What routers are used in your places.
Click to expand...
Click to collapse
Its a ZyXel brand router that doesn't work. I'm pretty sure the one's that do work are both Linksys. The ZyXel router is probably a cheap one because it came bundled in a promotion from my ISP.
I guess I could try another n router, but still find it strange that all my other wifi devices are fine with the current router.
Wifi Signal
Sony is not as reliable as it used to be... My Tablet S keeps loosing WiFi signal, and the solution I found was to turn off and back on the WiFi. This fix the issue.
However another very annoying problem is that very often I need to hard reset the tablet as it locks the screen with no other way to recover it. Shame on Sony. An the annoying side flash light is ridiculous. I used to have an A100 that aside any design issues, worked perfectly never had any operational issue with it. Should have upgraded to a A500...
What worked for me.
I bought a Sony S as a birthday present for my wife. That was yesterday and today she went to work and left me to set it up for her.
I have a Cisco E3200 router. The tablet could see my router and connect to it but would drop the connection after 5 seconds.
Well, that was the first hour and a half of my day.
Finally, with nothing else to try, I set up a guest account on the router. The tablet found it and connected to it on the first attempt and has been connected now for over four hours including multiple restarts.
I have no idea why this worked. I just know that it did.
Clive.
Same issues here when docking tablet sometimes, but my work around is to turn WiFi off, and hit Fast Reboot ( app by Great Bytes Software) then turn WiFi back on. Fast Reboot seems to do a soft reboot on apps and system and it only takes a few seconds.
Hope this helps!
Maui
Sent from my Sony Tablet S using xda app-developers app
Wifi Issues
I bought the 32G version from Woot recently. The WiFi reception is awful. I am on my second unit same thing.
4 feet from Router (on 2nd floor), 3 bars out of 4. 15 feet goes to 2. Downstairs goes to 1 bar 1MBS. And drops like a hot potato. Sony has sent a RMA for repair. Being this is my second unit with same issue, I doubt there is a fix.
I use a LAptop, netbook, android phone on the same router. No issues. They all work well, even in the basement!
Updated to 4.0 on my original unit, no change.
Just ranting here, hoping for a surprise fix. Other than that Mrs Lincoln how was the play? I love the tablet otherwise. Will probably throw and a spare router downstairs or feed it off my 4G phone. Now that really sucks..LOL
Anyone else
4.03 can solve this problem?
[email protected] said:
4.03 can solve this problem?
Click to expand...
Click to collapse
4.03 did not make a difference.
**EDITED: pls ignore this post. irrelevant.
Sent from my Sony Tablet S using xda app-developers app
sony tablet s wifi issue
Hi all,
after weeks of study here is what i found out:
- wifi issue is not a hard ware issue, it is simply the software.
- wifi issue occurs only with certain routers with both N & G channels , Especially Netgear and BT.
- Wifi manger app makes it better and less annoying, issue still there but less occurring. try different channels.
- Tablet S for some reason does not like the channels used by certain Routers.
- do not bother with wifi lock app, does not do the job and steals ur battery.
- after weeks of trial, tablet is just great, but needs attention from Google.
SO
My friend's wife works for Google, when asked for the favor of the insider , engineers in Google said, first stage is to roll out Xperia release 5 to try and fix problem, then both S and Xperia will get Jelly bean with a definite fix. Testing as we speak.
all I can do now is get a good router and hope for the best.
Fatthyrahim said:
Hi all,
SO
My friend's wife works for Google, when asked for the favor of the insider , engineers in Google said, first stage is to roll out Xperia release 5 to try and fix problem, then both S and Xperia will get Jelly bean with a definite fix. Testing as we speak.
Click to expand...
Click to collapse
Straight from the horse's mouth??? Tablet S will infact be getting Jelly Bean???
Fatthyrahim said:
all I can do now is get a good router and hope for the best.
Click to expand...
Click to collapse
what do you think about sitecom routers?
WIFI More
Fatthyrahim said:
Hi all,
after weeks of study here is what i found out:
- wifi issue is not a hard ware issue, it is simply the software.
- wifi issue occurs only with certain routers with both N & G channels , Especially Netgear and BT.
- Wifi manger app makes it better and less annoying, issue still there but less occurring. try different channels.
- Tablet S for some reason does not like the channels used by certain Routers.
- do not bother with wifi lock app, does not do the job and steals ur battery.
- after weeks of trial, tablet is just great, but needs attention from Google.
SO
My friend's wife works for Google, when asked for the favor of the insider , engineers in Google said, first stage is to roll out Xperia release 5 to try and fix problem, then both S and Xperia will get Jelly bean with a definite fix. Testing as we speak.
all I can do now is get a good router and hope for the best.
Click to expand...
Click to collapse
I have tried 3 different Routers.
Verizon/ActionTecMi424
CheckPoint Z-100G
Linksys WRT54GL
No change no difference.
I finally installed another router on the other floor. Now it works in entire house, but have to change router connections if I move to a different floor.
The big question here I think is:
Is every Tablet S this way or do we have some bad samples? Software or Hardware. Sony has given me and RMA # to return for repair. I am hesitant to do that. If there is no fix or all units are this way.
I am not 100% sure but from my own testing I found it working 90% of the time everywhere else, here is how I tested:
home netgear, does not hold wifi , have to refresh page all the time to browse internet.
Work ( different router not sure what type yet) works just like a dream, fast no wifi drops no refreshes needed.
took it to most free wifi spots, not a problem.
friends house BT, Same issue again.
Wifi manager made it a bit better yes ( have to test now on channels 12 , 13 or 15 , wifi lock app does not work.
I hate to get a different router to get same issue at the end. however different posts elsewhere suggested setting router to N on and G off channels testing each time you make a change, on tablet set to manual ( have not done this bit yet).
It's not like we are all being picky here with Sony, we like the tablet itself and we bought it with a lot of money, we want to be able to browse the internet download things without getting our livers and kidneys enlarged.
more to follow , I am really hoping to be able to get my friend's wife update as she told us GOOGLE IS VERY AWARE OF THE ISSUE.
air16 said:
what do you think about sitecom routers?
Click to expand...
Click to collapse
Bought Sitecom Router last friday, I can say that now my tablet holds wifi signal very well... :good:
WIFI Issue fixed
All,
there was an update last Thursday that fixed the wifi issue, I am not really sure what but my tablet s now holds and keeps wifi everywhere.
I had issued before with netgear and bt routers and after last Thursday it was just fine, i need to review the recent updates done and Let you all know.
I tried it everywhere and works perfect, download speed is perfect , not one drop of wifi so far.
I assume either Sony or Google did something here as it was getting an update last Thursday that lasted about 10 minutes, could not figure out what was that update yet.
Just bought a Xperia tablet Z and am having problems with it remaining connected to my WIFI. It's updated to the latest software release.
Initial connection is good and shows good signal strength and works as normal. Periodically the WIFI then disconnects and shows "authentication problem" against the network and most often needs a manual connect to regain the connection, even though occasionally reconnects by itself after 10-15 seconds.
When the WIFI network disconnects I have to manual reconnect (the error message is "authentication problem" ). Once I have reconnected, the WIFI works OK for a short while (3-10 mins) and then i get the error message again.
If I restart the Xperia the problem goes away for a relatively longer length of time however it soon comes back ( after 30 minutes+).
I have many other devices connected to the WIFI during this period all of which work fine. WIFI analysis shows excellent signal strength - the tablet drops the connection even while two feet away from the router - and good signal to noise ratio. Looks like a bug in the firmware to me.
Any assistance would be good.
Note: there is a very similar thread here Sony mobile forum from which I have copied a lot of the info as I am having exactly the same problem
davidec said:
Just bought a Xperia tablet Z and am having problems with it remaining connected to my WIFI. It's updated to the latest software release.
Initial connection is good and shows good signal strength and works as normal. Periodically the WIFI then disconnects and shows "authentication problem" against the network and most often needs a manual connect to regain the connection, even though occasionally reconnects by itself after 10-15 seconds.
When the WIFI network disconnects I have to manual reconnect (the error message is "authentication problem" ). Once I have reconnected, the WIFI works OK for a short while (3-10 mins) and then i get the error message again.
If I restart the Xperia the problem goes away for a relatively longer length of time however it soon comes back ( after 30 minutes+).
I have many other devices connected to the WIFI during this period all of which work fine. WIFI analysis shows excellent signal strength - the tablet drops the connection even while two feet away from the router - and good signal to noise ratio. Looks like a bug in the firmware to me.
Any assistance would be good.
Note: there is a very similar thread here Sony mobile forum from which I have copied a lot of the info as I am having exactly the same problem
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I have the same problem and i thought its was my router false at first, now i know its the tablet's bug. In the mean time im using VpN connection to present the intermittent
BADBOY1412 said:
I have the same problem and i thought its was my router false at first, now i know its the tablet's bug. In the mean time im using VpN connection to present the intermittent
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I thought I was the only with this problem...this happens to me almost four times a day where the wifi would just lose it's connection and I have to reconnect manually. I hope this is a bug and not my tablet...
Look, unfortunately this is a problem that has been dragging from sony tablet s and xperia tablet s (which I have).
What you can do (like me) is to use advanced wifi lock (in google play). That will not disconnect the antenna. It is a temporary solution but it's something.
Sent from my ZTE V970M using xda app-developers app
zorrorol said:
Look, unfortunately this is a problem that has been dragging from sony tablet s and xperia tablet s (which I have).
What you can do (like me) is to use advanced wifi lock (in google play). That will not disconnect the antenna. It is a temporary solution but it's something.
Sent from my ZTE V970M using xda app-developers app
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Click to collapse
Thanks for this. Could you share your settings? I have downloaded it but it does not seem to help.
davidec said:
Thanks for this. Could you share your settings? I have downloaded it but it does not seem to help.
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I guess the tablet is warranted, better take it to repair.
Good luck
Sent from my SGPT12 using xda app-developers app
zorrorol said:
I guess the tablet is warranted, better take it to repair.
Good luck
Sent from my SGPT12 using xda app-developers app
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Just spoke with Sony assistance, they said to return it and ask for replacement. No attempt to debug whatsoever.
Well i used to have this issue, it was very annonying. Definitely the problem was not the tablet it was the router. The problem is that usually all the routers have the channel value set to auto, so if you put it on 9-10, and restart the router, you won't face this again.
I did that and so far the wifi is stable for my tablet, and even my Macbook seems to have a better connection.
I experienced the same problems with both my tablet and phone (XZ). I got better switching the channel in the router. However, now it's solved. The solution came when I got FTTH installed at home and my ISP replaced my router. Since then, no more wifi disconnections. So I guess the problem was in the router.
Enviado desde mi C6603 usando Tapatalk 2
zorrorol said:
Look, unfortunately this is a problem that has been dragging from sony tablet s and xperia tablet s (which I have).
What you can do (like me) is to use advanced wifi lock (in google play). That will not disconnect the antenna. It is a temporary solution but it's something.
Sent from my ZTE V970M using xda app-developers app
Click to expand...
Click to collapse
For security reasons, the app I mentioned (advanced wifi lock free) causes a boot animation loop in tablets xperia s (and others). So, be careful for readers post.
Sent from my SGPT12 using xda app-developers app
Same thing here, plus WiFi performance seems to be particulary weak with this tablet in general. I get three "bars" only when I'm right next to the router. When I'm outside on my porch (about 10 meters from the box and two walls inbetween) I get merely one bar and WiFi drops or simply "stalls" after a few minutes. I already set the router to a fixed channel. I have this problem only with the Sony tablet, our other devices (Thinkpad laptop, Iphone 4S, SGSII and SGSIII, iPad 4) all have a perfectly fast and stable connection even in the "porch scenario".
I really hope Sony improves this with the next firmware update! Any hints besides WiFi repeater, which I already ordered?
Just to update my original post, my replacement tablet has been connected for about 20 hrs now and it has dropped the FIFI signal only once (even signal reception is not very strong in comparison to my Samsung Galaxy III phone).
I don't know if it is of any benefit, but I have also installed this app
That's a bulls**t app, has no effect.
I'm in love with this tablet and want to buy it immediately, but this issue is scaring the hell out of me as I mainly use only Wi-Fi to connect to the internet. Are there at least a few of you who have no Wi-Fi connectivity issues at all?
PrincessZara said:
I'm in love with this tablet and want to buy it immediately, but this issue is scaring the hell out of me as I mainly use only Wi-Fi to connect to the internet. Are there at least a few of you who have no Wi-Fi connectivity issues at all?
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I've had my Tablet Z for about 10 days. In that time I've used it with my WiFi at home and at work ( WiFi tethered to my Nexus 4). In both cases, I've never been more than 3m from the WiFi source. In all that time I think I've dropped the connection only once.
I've watched (streaming with WiFi) a few tv programmes of about 1hr each, and they have played without a problem.
I've just used an app called WiFi analyzer to compare the signal strength on my Nexus 4 with the Tablet Z at different places around my house and the signal strength is the same on the phone and tablet.
So, as far as I can tell, if you've got a decent WiFi signal, you should have no problems.
I've used both CM10.1 and Sony stock ROM (.370) over that period (mostly the Sony ROM).
I've had very similar problem with Mac. I have established the static IP addresses for all my wireless and wired devices and it seemed like it worked but after a while my laptop started losing connection again. I know you might not like my answer but the only solution to this problem is a new router. When I ran d-link WBR-1310, I've had all kind of problems and since I replaced it with Netgear WNR3500 I have not had a lost connection yet. Not even once. 3 different laptops, MacBook, Xperia Tablet Z, bunch of iPhones, iPads and Android phones work like a charm. BTW all my devices have assigned local static IP addresses. Hopefully that will solve your problem.
I have found a possible fix! Please test for yourself whether it works for you and report!
I have disabled the app "Smart Connect". (It's a system app, so it's only possible to disable it via "Titanium Backup" or a similar app on a rooted device.)
Now the WiFi doesn't lose connection anymore when it's weak.
hasenbein1966 said:
I have found a possible fix! Please test for yourself whether it works for you and report!
I have disabled the app "Smart Connect". (It's a system app, so it's only possible to disable it via "Titanium Backup" or a similar app on a rooted device.)
Now the WiFi doesn't lose connection anymore when it's weak.
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https://play.google.com/store/apps/details?id=com.sonyericsson.extras.liveware&hl=en
I had issues with this as well, with my ASUS rt-n66u router. However, I was using DDWRT at the time, and swapping back, with mostly default settings, to the stock firmware resolved the issue entirely. I've now not had any drops on either the 5 or 2.4 ghz bands.
has anyone found a concrete reason as to why the tablet either drops the wifi connection or there's the authentication problem?
my tablet was dropping the wifi connection so i changed the router's channel to 9 and it doens't drop the wifi connection after that
however (i dont know if this is related) my tablet turns off the wifi radio when the screen is locked for a longer period of time even when i keep stamina mode off (although i read it only turns off the data connection radio) and i set the wifi radio to always be on even when the screen is locked
also after changing the router's channel to 9, i get the authentication problem ._.
EDIT:
If anyone would be willing to share, what authentication method and encryption are you using for your wireless network? And does your tablet keep a stable connection?
I'm currently using WPA-Personal with TKIP encryption and i come up with both dropped connections and the authentication errors. (trying to diagnose this in hopes of not having to return my device because it's defective)
Hi guys,
I've got problem with WiFi connection... While Stamina Mode is running and I unlock phone after some time it shows that phone is properly conneceted with my router, but only the "upload" arrow lits. I haven't Internet connection and have to restart WiFi module... What's going on? I tried to clear Stamina Mode cache but without results.
I have the same issue. I disabled stamina mode and it works perfectly fine now. And I don't even notice a difference with or without stamina mode in terms of battery life
I wonder what's the matter, if anyone also had similar issue and know the reason of stucking WiFi in Stamina Mode, tell me please
I have no clue. But from my experience, stamina mode does absolutely nothing for me. It was like that in 314 and 167 now. Only difference it makes is when it's enabled, I have major wifi issues.
Just curious, what router do you have?
Pentagram Cereberus P 6331-42 - same as you?
Checked, and all the router settings seem normal, I'm using MAC filtering way of authentication.
Nope, I'm using an Asus RT-AC66U Dual Band Router. All this time I thought it was the phone and router not cooperating properly, but as soon as I disabled stamina mode, my wifi issues disappeared. I think the root of the problem is with stamina mode / Sony software itself. I could be wrong but that's what I've equated it to.
Hope it will get better with Lollipop update...
But there are only few guy with the same issue reported I've met in forums. Still don't know what is the reason that Stamina can't resume Wi-Fi connection properly just in our case :/
I don't have the WiFi issue but, I don't notice any difference in battery life whether using stamina mode or normal. The only difference I notice is the time it says it will last.
I honestly think it's Sony's software not playing nicely with only certain routers (or more specific, certain settings within certain / all routers).
When I go to my parents place, I have zero issues with wifi and they have a cheap 30$ dlink router. But my 200$ Asus router seems to have this issue. It's very weird.
Did you find some significant differences between your parents' and your router settings? Static/Dynamic IP or something like that?
That's actually a good idea. Next time I go over there, I'll see what their settings are.
Sir_Hawkins said:
Did you find some significant differences between your parents' and your router settings? Static/Dynamic IP or something like that?
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Just checked their settings, and everything is pretty much the same. Only difference is the channel (they're using channel 3, and I'm on 6). Mind you, when I changed to channel 11 which appears to have the least amount of interference, I get more drops, so I set it back to channel 6. If I get drops again, I'll try channel 3 perhaps.
I'm running out of ideas for now... It looks like our Z2s just don't like some kind of routers' chipsets, or... don't know what.
All other devices which are using WiFi in my house work fine.
Tried to change router settings and still nothing :/
I'm afraid that I've found threads from 4.2 and 4.3 times where people had the same problem, so Sony may not repair that for a long time
That's what I'm thinking. Have you tried changing your channel of your router? I know channel 11 gives me issues, but 6 works much better and I haven't tried 3.
Try an all called wifi analyzer, it tells you the best channel to use. See what it says.
Wifi Analyzer showed that all channels have 5 stars, I switched it from 1 to 7 and then to 11 - still the same issue.
I restored factory settings on router and then set it again and... without results.
This is the end of ideas for me, have to wait for Sony rescue
Ouch sorry to hear bro. Have you tried disabling stamina mode though?
Yea, while Stamina is disabled WiFi works just for a longer time, but then it drops as with Stamina enabled...
I will wait with hanging myself until 5.0 update haha
Yea that's the exact same issue I have.. Sony is no help, I usually teach their Xperia care representatives something every time I call them. So we patiently wait I guess for 5.0