Hello everyone,
Since 3 days ago my huawei mate 10 pro ask me to login using the pattern code,normaly I always use fingerprint logins. At first I did add the wrong pattern or I tought I was wrong, till I came to the conclusion that I was entering the good pattern but my phone dont want te let me in (if I enter the good pattern phone does nothing let me try again, can even try it 100 times, if I enter wrong pattern after 3 times, I need to wait for some time to try again), is there anyway to login or fix that bug without doing a factory reset, I really dont want to lose my data.
I am totaly stuck ,can anyone help me please, will really appreciate it.
Things I did try:
wiped cash
try to login safe mode
try change pattern with google account but cant communicate
adb tool cant detect phone, think devlopers option is switched off
Hi I lost my phone few days ago but I was able to find it however before finding my device I locked it using find my device password. Now the problem is I cant remember the password I set for it. And there is no option to either change or remove password. I cant hard reset my phone either because it asks for the screen lock password and I dont remember that either. So what should I do? Am I locked out for good should I buy new phone? What should I do? Thanks
mal124 said:
Hi I lost my phone few days ago but I was able to find it however before finding my device I locked it using find my device password. Now the problem is I cant remember the password I set for it. And there is no option to either change or remove password. I cant hard reset my phone either because it asks for the screen lock password and I dont remember that either. So what should I do? Am I locked out for good should I buy new phone? What should I do? Thanks
Click to expand...
Click to collapse
You can try this if you have a custom recovery:
https://forum.xda-developers.com/showthread.php?t=2620456
Otherwise I don't know any other way ...
Have a good day!
Hello there.Here is a weird problem.One of my students brought me his mobile phone (Doogee y7).He said he put the pattern wrongly for some times and now even if we put it right,the phone doesn't recognize it.I suggested factory reset BUT even if we did,when the phone starts again it asks for the pattern.He doesn't remember the email password even if we know the email address.(I ll try again to login to gmail) but until then,is there a way to flash cwm or stock rom again so I can unlock it?I have to say that unfortunately USB debugging is not enabled..any help will be much appreciated even if I don't think he ll have any luck with it.(one of the biggest retail stores in Greece told him that the phone is dead and nothing can be done.)
Hello,
I have Huawei Honor 9 STF-AL10(al09) (chinese version 6gb/128gb) which can not unlock. Before some days i gave the phone to my child for playing, then he put lock pattern and he forget it next day.I was using my phone with my fingerprint ,whitout know the lockpattern,and some days later, it says fingerprint suspend - pattern required. And i am trying everything and cannot unlock it. I know the email which is connect the phone, i try when open it in google devices, but is not allowed USB debug and not allowed Find my phone and cannot unlock. Is there have any way to unlock and keep information in. I have a lot of doc, notes and some apps.
I need to save everything as it is inside.
I can wipe and recover, but i need to save everything.
Is there any software do this(doesn't matter if its paying).
Until somedays i have option every 1 hours to try 3 times, but from now is every 24 hours only 1 time.
Or, if there have any way to unlock again with my fingerprint and after that i will allow usb debug and remove lockpattern?
Please help.
Thanks!
Regards,
Georgi
Have you tried third party programs like dr.fone?
This article has some positive reviews, check it out as well.
You can't unlock bootloader on huawei devices so you can't recover data from it :/
If you're desperate you can follow this article here to unlock bootloader on your device, it's quite expensive though.
Also unlocking the bootloader wipes all data and that's obviously not what you want.
Should all of the above mentioned fail then I really think wiping it is the only option.
Should you succeed then do post what worked for you here so anyone viewing the thread in the future knows what to do.
I can do wipe data/cache from boot menu and i can reset it, i know the email and everything, but i need to save everything as it is inside.
I was thinking, if there have any way to bring again to unlock with the finger print and i will fix it.
It is not a problem, i will pay for Dr Fone, but i was write to them to ask, is the software can help me, without losing anything inside, but they not responding me.
I am trying any combination with lock pattern, but the problem is that now is only 1 try in 24hours and killing me.
Yes, If i find solution i will post it, to save a lot of searching for somebody else.
jorkata785 said:
I can do wipe data/cache from boot menu and i can reset it, i know the email and everything, but i need to save everything as it is inside.
I was thinking, if there have any way to bring again to unlock with the finger print and i will fix it.
It is not a problem, i will pay for Dr Fone, but i was write to them to ask, is the software can help me, without losing anything inside, but they not responding me.
I am trying any combination with lock pattern, but the problem is that now is only 1 try in 24hours and killing me.
Yes, If i find solution i will post it, to save a lot of searching for somebody else.
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Click to collapse
If you know the email then why not reset the pin?
You can't get the fingerprint to work if it says fingerprint suspended, it's a security feature in Huawei phones and you have to enter your pin.
Try sending it to an authorized service center, they may be able to help you.
XDHx86 said:
If you know the email then why not reset the pin?
You can't get the fingerprint to work if it says fingerprint suspended, it's a security feature in Huawei phones and you have to enter your pin.
Try sending it to an authorized service center, they may be able to help you.
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Click to collapse
How to reset the pin? I have no PIN, i have lockpattern and fingerprint. Yes, it says fingerprint suspended.
I was try with Find my Phone, but i am not activate the location and the option find my phone and cannot connected when i open it from browser, i see my phone, i see the imei, but i cannot do anything more.
I was talk with the authorized center in my country Bulgaria, but they say, that they can only wipe data and restored, but I dont want this, i was ask them for the contact to the central service center, but they not gave me any information.
jorkata785 said:
How to reset the pin? I have no PIN, i have lockpattern and fingerprint. Yes, it says fingerprint suspended.
I was try with Find my Phone, but i am not activate the location and the option find my phone and cannot connected when i open it from browser, i see my phone, i see the imei, but i cannot do anything more.
I was talk with the authorized center in my country Bulgaria, but they say, that they can only wipe data and restored, but I dont want this, i was ask them for the contact to the central service center, but they not gave me any information.
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Click to collapse
What I mant by PIN is the device password, or lockpattern.
Did you try forgot my password?
If you have a Huawei ID and you're signed in on your device then follow this guide here.
If all of that failed as well then I'm sorry to inform you that your data is no longer recoverable.
Make sure to do regular backups to avoid this mistake again. I personally use this app.
Also turning on parental control mode when giving your device to your child is another way to avoid this happening again, I personally wouldn't blame my child for this.
XDHx86 said:
What I mant by PIN is the device password, or lockpattern.
Did you try forgot my password?
If you have a Huawei ID and you're signed in on your device then follow this guide here.
If all of that failed as well then I'm sorry to inform you that your data is no longer recoverable.
Make sure to do regular backups to avoid this mistake again. I personally use this app.
Also turning on parental control mode when giving your device to your child is another way to avoid this happening again, I personally wouldn't blame my child for this.
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Click to collapse
I can't remember to set Huawei ID.
Yes, for future i will know and not give it anymore ...
I will continue trying to searching , it must to have a way to do it.
Thanks!
jorkata785 said:
I can't remember to set Huawei ID.
Yes, for future i will know and not give it anymore ...
I will continue trying to searching , it must to have a way to do it.
Thanks!
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Click to collapse
I commend your determination annon, but please don't waste your time.
There is no way to recover the data. You don't have debugging mode on, no root, no unlocked bootloader or custom recovery, you don't have a Huawei ID, and google account/google find my device doesn't work.
I don't mean to interfere in your family issues, but as I said I wouldn't blame my child for it. Judging from the way you spoke they're still young.
Instead I'll turn on parental control mode before giving my device.
I will try to find a way with fastboot, if there have some way to do it, i can see the device in ADB terminal , it recognize it at fastboot device, when start the phone in fastboot recovery menu.
Yes, he is 8 year old, i'm not blame him, they are child - it is normal for them.
I am working on a phone for someone that had a heart attack and as a result has forgotten his pin code on his phone. I know I can factory reset but I'm trying to find a way to get back into the phone to recover all his data. I can get into download mode so I was wondering if there is any kind of firmware hack that can be installed in order to just ignore pin altogether. I don't think the data is encrypted. We have been able to recover his gmail account but the lock screen never shows a "forgot your pin?" I tried using find my phone but it says it can locate the phone but that find my phone isn't running. Any help would be really appreciated.
oneway2k said:
I am working on a phone for someone that had a heart attack and as a result has forgotten his pin code on his phone. I know I can factory reset but I'm trying to find a way to get back into the phone to recover all his data. I can get into download mode so I was wondering if there is any kind of firmware hack that can be installed in order to just ignore pin altogether. I don't think the data is encrypted. We have been able to recover his gmail account but the lock screen never shows a "forgot your pin?" I tried using find my phone but it says it can locate the phone but that find my phone isn't running. Any help would be really appreciated.
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Click to collapse
As far as I know, even with those enabled you can't bypass login pin code. If that was the case, you could take anyone's phone, factory reset it, and use it.
? I thought that was kinda the whole point of the existence of XDA. I've already found that Dr. Fone can factory reset and take over a phone. There must be something that can be done in download mode.