Hello,
I have Huawei Honor 9 STF-AL10(al09) (chinese version 6gb/128gb) which can not unlock. Before some days i gave the phone to my child for playing, then he put lock pattern and he forget it next day.I was using my phone with my fingerprint ,whitout know the lockpattern,and some days later, it says fingerprint suspend - pattern required. And i am trying everything and cannot unlock it. I know the email which is connect the phone, i try when open it in google devices, but is not allowed USB debug and not allowed Find my phone and cannot unlock. Is there have any way to unlock and keep information in. I have a lot of doc, notes and some apps.
I need to save everything as it is inside.
I can wipe and recover, but i need to save everything.
Is there any software do this(doesn't matter if its paying).
Until somedays i have option every 1 hours to try 3 times, but from now is every 24 hours only 1 time.
Or, if there have any way to unlock again with my fingerprint and after that i will allow usb debug and remove lockpattern?
Please help.
Thanks!
Regards,
Georgi
Have you tried third party programs like dr.fone?
This article has some positive reviews, check it out as well.
You can't unlock bootloader on huawei devices so you can't recover data from it :/
If you're desperate you can follow this article here to unlock bootloader on your device, it's quite expensive though.
Also unlocking the bootloader wipes all data and that's obviously not what you want.
Should all of the above mentioned fail then I really think wiping it is the only option.
Should you succeed then do post what worked for you here so anyone viewing the thread in the future knows what to do.
I can do wipe data/cache from boot menu and i can reset it, i know the email and everything, but i need to save everything as it is inside.
I was thinking, if there have any way to bring again to unlock with the finger print and i will fix it.
It is not a problem, i will pay for Dr Fone, but i was write to them to ask, is the software can help me, without losing anything inside, but they not responding me.
I am trying any combination with lock pattern, but the problem is that now is only 1 try in 24hours and killing me.
Yes, If i find solution i will post it, to save a lot of searching for somebody else.
jorkata785 said:
I can do wipe data/cache from boot menu and i can reset it, i know the email and everything, but i need to save everything as it is inside.
I was thinking, if there have any way to bring again to unlock with the finger print and i will fix it.
It is not a problem, i will pay for Dr Fone, but i was write to them to ask, is the software can help me, without losing anything inside, but they not responding me.
I am trying any combination with lock pattern, but the problem is that now is only 1 try in 24hours and killing me.
Yes, If i find solution i will post it, to save a lot of searching for somebody else.
Click to expand...
Click to collapse
If you know the email then why not reset the pin?
You can't get the fingerprint to work if it says fingerprint suspended, it's a security feature in Huawei phones and you have to enter your pin.
Try sending it to an authorized service center, they may be able to help you.
XDHx86 said:
If you know the email then why not reset the pin?
You can't get the fingerprint to work if it says fingerprint suspended, it's a security feature in Huawei phones and you have to enter your pin.
Try sending it to an authorized service center, they may be able to help you.
Click to expand...
Click to collapse
How to reset the pin? I have no PIN, i have lockpattern and fingerprint. Yes, it says fingerprint suspended.
I was try with Find my Phone, but i am not activate the location and the option find my phone and cannot connected when i open it from browser, i see my phone, i see the imei, but i cannot do anything more.
I was talk with the authorized center in my country Bulgaria, but they say, that they can only wipe data and restored, but I dont want this, i was ask them for the contact to the central service center, but they not gave me any information.
jorkata785 said:
How to reset the pin? I have no PIN, i have lockpattern and fingerprint. Yes, it says fingerprint suspended.
I was try with Find my Phone, but i am not activate the location and the option find my phone and cannot connected when i open it from browser, i see my phone, i see the imei, but i cannot do anything more.
I was talk with the authorized center in my country Bulgaria, but they say, that they can only wipe data and restored, but I dont want this, i was ask them for the contact to the central service center, but they not gave me any information.
Click to expand...
Click to collapse
What I mant by PIN is the device password, or lockpattern.
Did you try forgot my password?
If you have a Huawei ID and you're signed in on your device then follow this guide here.
If all of that failed as well then I'm sorry to inform you that your data is no longer recoverable.
Make sure to do regular backups to avoid this mistake again. I personally use this app.
Also turning on parental control mode when giving your device to your child is another way to avoid this happening again, I personally wouldn't blame my child for this.
XDHx86 said:
What I mant by PIN is the device password, or lockpattern.
Did you try forgot my password?
If you have a Huawei ID and you're signed in on your device then follow this guide here.
If all of that failed as well then I'm sorry to inform you that your data is no longer recoverable.
Make sure to do regular backups to avoid this mistake again. I personally use this app.
Also turning on parental control mode when giving your device to your child is another way to avoid this happening again, I personally wouldn't blame my child for this.
Click to expand...
Click to collapse
I can't remember to set Huawei ID.
Yes, for future i will know and not give it anymore ...
I will continue trying to searching , it must to have a way to do it.
Thanks!
jorkata785 said:
I can't remember to set Huawei ID.
Yes, for future i will know and not give it anymore ...
I will continue trying to searching , it must to have a way to do it.
Thanks!
Click to expand...
Click to collapse
I commend your determination annon, but please don't waste your time.
There is no way to recover the data. You don't have debugging mode on, no root, no unlocked bootloader or custom recovery, you don't have a Huawei ID, and google account/google find my device doesn't work.
I don't mean to interfere in your family issues, but as I said I wouldn't blame my child for it. Judging from the way you spoke they're still young.
Instead I'll turn on parental control mode before giving my device.
I will try to find a way with fastboot, if there have some way to do it, i can see the device in ADB terminal , it recognize it at fastboot device, when start the phone in fastboot recovery menu.
Yes, he is 8 year old, i'm not blame him, they are child - it is normal for them.
Related
Hello Everyone.
My dad, tap 6 time wrong knock code i dont know how he did it, but when i took it from him, and press the power button, the phone asking me for the PIN, And Google Account, i didnt backup my knock code whit PIN, didint think someone will toying whit it, and i enter my Gmail acc and password, but phone dont recognizes, Just pop up, Checking account and nothing happen. I Login whit same pass and username on my PC But i cant do that on the phone, and i install Android Device Manager from my pc to my phone.
Can someone tell me how to unlock my device, or somthing. Whitout Factory reset.
JocaSkljoca said:
Hello Everyone.
My dad, tap 6 time wrong knock code i dont know how he did it, but when i took it from him, and press the power button, the phone asking me for the PIN, And Google Account, i didnt backup my knock code whit PIN, didint think someone will toying whit it, and i enter my Gmail acc and password, but phone dont recognizes, Just pop up, Checking account and nothing happen. I Login whit same pass and username on my PC But i cant do that on the phone, and i install Android Device Manager from my pc to my phone.
Can someone tell me how to unlock my device, or somthing. Whitout Factory reset.
Click to expand...
Click to collapse
BUMP?
JocaSkljoca said:
BUMP?
Click to expand...
Click to collapse
the last person who asked me about this was actually with a stolen phone where also offered money for help.
wanna know why it looks like it indeed is stolen as the one i said up here?
1º: Because anyone MUST choose pin or pattern as a safety care if knock code doesnt work, if you didnt, its because that phone isnt yours.
2º: a interesting point, very dumb one actually, if the main gmail account isnt yours, put your own email and password wont help, as it isnt the one used in the device.
SO: only solution is factory reset.
please also wipe internal memory and sdcard.
A friend of mine (not very technical) asked me for help - he has a FRP locked Note 5 (M1803e7sg) - 'this device is locked' 'This device is associated with existing xiaomi account' message constantly is on screen, so we cannot do much more than emergency call or connect with Wi-Fi.
Apparently, his son, who used the phone do not remember the email he registered an account (or do not want to remember it), so we assume there is no way to get it back, nor unlock miui.
This phone is legit, this friend of my has proof of purchase. He even send the phone to official Xiaomi warranty service prior to giving me, but they told him they cannot do anything. Like at all.
I tried multiple ways from youtube manuals, including wiping data or the one with Talkback. But none works in my case and a phone is still locked.
I'm aware that neither Miui soft won't work on this device. But could you guys advise if there is a way to get twrp in this state, erase, put new software (cyanogen mod or what not) and guide me the easiest way to do that?
Twrp is not possible without unlocking bootloader.
CyanogenMod no longer exist.
If you can provide the version of miui then maybe we can help.
Can you go to setting enabled dev mode and on oem unlocking? If yes, maybe you can watch youtube.
Of course it is MIUI 10.
SasugaWatashi said:
Can you go to setting enabled dev mode and on oem unlocking?...
Click to expand...
Click to collapse
nope, cannot get to settings
majk3l said:
Of course it is MIUI 10.
nope, cannot get to settings
Click to expand...
Click to collapse
Yes it can. Try search youtube. "Frp miui 10 fix" something like that.
Hey, so I was contacting xiaomi support. They failed to help me because I dont have Mi account ID nor email address bound to this phone?
Are they not able to say which ID I was using on this particular phone? Cause I am not - I erased it. I also lost emial bound to this account.
I have my phone case with all the numbers, original proof of purchase from local retailer. The phone is 100% legit.
I just lost mi account ID, why is it so much of a problem right now? It's only an aco**** that I was not using to anything.
This is only hardware, right? Why software limits how the hardware is running? You can always erase all the software that is there, including bootloader and load other, unlocked software. Am I wrong?
EDIT: no, I'm not wrong. I haven't found a solution so far, but fortunately my social engineering helped and I managed to restore mi account and pass.
It's a shame that Xiaomi do not have a better way to go in such cases.
I am working on a phone for someone that had a heart attack and as a result has forgotten his pin code on his phone. I know I can factory reset but I'm trying to find a way to get back into the phone to recover all his data. I can get into download mode so I was wondering if there is any kind of firmware hack that can be installed in order to just ignore pin altogether. I don't think the data is encrypted. We have been able to recover his gmail account but the lock screen never shows a "forgot your pin?" I tried using find my phone but it says it can locate the phone but that find my phone isn't running. Any help would be really appreciated.
oneway2k said:
I am working on a phone for someone that had a heart attack and as a result has forgotten his pin code on his phone. I know I can factory reset but I'm trying to find a way to get back into the phone to recover all his data. I can get into download mode so I was wondering if there is any kind of firmware hack that can be installed in order to just ignore pin altogether. I don't think the data is encrypted. We have been able to recover his gmail account but the lock screen never shows a "forgot your pin?" I tried using find my phone but it says it can locate the phone but that find my phone isn't running. Any help would be really appreciated.
Click to expand...
Click to collapse
As far as I know, even with those enabled you can't bypass login pin code. If that was the case, you could take anyone's phone, factory reset it, and use it.
? I thought that was kinda the whole point of the existence of XDA. I've already found that Dr. Fone can factory reset and take over a phone. There must be something that can be done in download mode.
Hey folks,
my girlfriend just sold her P6 to a work friend and I wiped the device and thought "thats it". (I even removed the device from the Google Account!)
Sadly thats not it
The phone wants to have a/the? PIN of the device. We never set any PIN (which the google account confirms). What PIN is the device referring to?! Its not the lock-pin she normally used.
Nevertheless the device allows for a recovery via phone number and/or the old google account. We tried that and the P6 even lists the Name of my girlfriend and she gets a login notificiation on her new Pixel 7. But after entering the Password the P6 just say "an error occured, try again." (Ein Fehler ist aufgetreten)
But it doenst matter what we try or how often. We get always back to that screen and into the "an error occured".
So basically we/she are stuck. Any chance I can fix it with some ADB command or anything (dunno if the developer options are even switched on).
Thanks
Bastian
did you try reinstall the stock firmware?
there could be a few different pins
P.U.K is an acronym for Pin Unlock Key
Some carriers also put a SIM PUK on your SIM card when they sell you the SIM card
SIM Network Unlock Pin (NUP) is a code used to unlock an Android phone or iPhone from its original carrier so that it may be used on other carriers
picture of the error might help
tutibreaker said:
did you try reinstall the stock firmware?
Click to expand...
Click to collapse
I only did a factory reset via bootloader thingy on the phone.
nutzfreelance said:
there could be a few different pins
P.U.K is an acronym for Pin Unlock Key
Some carriers also put a SIM PUK on your SIM card when they sell you the SIM card
SIM Network Unlock Pin (NUP) is a code used to unlock an Android phone or iPhone from its original carrier so that it may be used on other carriers
picture of the error might help
Click to expand...
Click to collapse
I only got one in german....
man1acc said:
Hey folks,
my girlfriend just sold her P6 to a work friend and I wiped the device and thought "thats it". (I even removed the device from the Google Account!)
Sadly thats not it
The phone wants to have a/the? PIN of the device. We never set any PIN (which the google account confirms). What PIN is the device referring to?! Its not the lock-pin she normally used.
Nevertheless the device allows for a recovery via phone number and/or the old google account. We tried that and the P6 even lists the Name of my girlfriend and she gets a login notificiation on her new Pixel 7. But after entering the Password the P6 just say "an error occured, try again." (Ein Fehler ist aufgetreten)
But it doenst matter what we try or how often. We get always back to that screen and into the "an error occured".
So basically we/she are stuck. Any chance I can fix it with some ADB command or anything (dunno if the developer options are even switched on).
Thanks
Bastian
Click to expand...
Click to collapse
During setup, the unit asking for the pin refers to the screen lock pin or password that was used, and no other. You can try 0000 and see if that works, but it likely won't. If the error persists, contact Google and explain it to them. Only don't be surprised if they can't help you.
The only ways to fix this are as follows: 1) contact Google as mentioned, since there is an error in the process, or 2) attempt to unlock the bootloader. If you can successfully unlock the bootloader, then FRP should not kick in the next time the unit is started. If neither option is available, then ADB will not help you here, as by design Google makes it so FRP cannot be bypassed in so simple a manner.
Strephon Alkhalikoi said:
During setup, the unit asking for the pin refers to the screen lock pin or password that was used, and no other. You can try 0000 and see if that works, but it likely won't. If the error persists, contact Google and explain it to them. Only don't be surprised if they can't help you.
The only ways to fix this are as follows: 1) contact Google as mentioned, since there is an error in the process, or 2) attempt to unlock the bootloader. If you can successfully unlock the bootloader, then FRP should not kick in the next time the unit is started. If neither option is available, then ADB will not help you here, as by design Google makes it so FRP cannot be bypassed in so simple a manner.
Click to expand...
Click to collapse
Ok thanks, I'll contact Google.
There has been one PIN and never any else and this doesn't work.
Hello,
I have a realme 7 pro and this morning, after I turned it on, I entered the required password after rebooting and it rejected it.
The last time I used the phone was yesterday and I neither changed the password (it has been the same for months), nor did update.
How on earth is this possible?
I have never modified the system files since I bought the phone (no modding) and the bootloader is still locked (that's why I think I can't access the fast boot mode).
I can only access engineering mode and recovery mode.
Thank you in advance for your help.
thisisabyz said:
Hello,
I have a realme 7 pro and this morning, after I turned it on, I entered the required password after rebooting and it rejected it.
The last time I used the phone was yesterday and I neither changed the password (it has been the same for months), nor did update.
How on earth is this possible?
I have never modified the system files since I bought the phone (no modding) and the bootloader is still locked (that's why I think I can't access the fast boot mode).
I can only access engineering mode and recovery mode.
Thank you in advance for your help.
Click to expand...
Click to collapse
That's strange. Phone rejects the password even if it entered correctly if someone has tried to enter the password incorrectly earlier without your knowldge.
Please allow some time and then enter it again.
mvikrant97 said:
That's strange. Phone rejects the password even if it entered correctly if someone has tried to enter the password incorrectly earlier without your knowldge.
Please allow some time and then enter it again.
Click to expand...
Click to collapse
First of all, thank you for your reply!
I wasn't aware of this defense mechanism of smartphones, however to my knowledge no one has tried to access my phone by mistaking the password...
In any case, I will wait 24 hours without making any further attempts and then try again to enter it
I just tried again but nothing.
To your knowledge is there any company that performs such unlocks? I am only interested in recovering the data which is very important, otherwise I would have formatted it....
thisisabyz said:
I just tried again but nothing.
To your knowledge is there any company that performs such unlocks? I am only interested in recovering the data which is very important, otherwise I would have formatted it....
Click to expand...
Click to collapse
There are a few problems with such requests:
They often come from people with stolen devices (knowingly or not, no judgements here)
It's borderline illegal, which contests our 'do not get us in trouble' rule
There's often payment involved with such services (and rarely any guarantees), also against our rules
You'll find several "tools" to "help you" but they are often bundled with malicious software
In short, though we do support some good old exploit sparring, the topic resides in a dark corner. Nonetheless it's good to ask around, perhaps there's other people with the same problem (2 years after release, unlikely) or someone has heard of a rare bug related to the matter.
IMHO your best bet would be getting in touch with Realme (find them here). Definitely keep us updated if you do!
I also have this Realme 7 Pro (issue/bug? IDK) since January 11, 2023
I have set face recognition but useless after rebooting phone.
In Realme UI recovery mode v1.2, before using any commands like
1. Install from storage
2. Online update
3. Wipe data
Phone asks for lockscreen password FIRST. Even PIN is what I set.
Also I need to recover my data first before doing ALL Methods to gain access again.
Please help us.
Edit: I just add more details about mine.
RMX2170
Android 11
non rooted, I dont have plan to modify first.
That's why I did not enable "USB Debugging" before I encountered this "lockscreen PIN problem". Which is I need right now to establish connection between android & pc.
(Forgot password is also useless they just recommend to bring this to Service Center to factory reset but, goodbye files.)
exdeeei said:
1. Install from storage
2. Online update
3. Wipe data
Phone asks for lockscreen password FIRST. Even PIN is what I set.
Click to expand...
Click to collapse
It also applies to me
exdeeei said:
RMX2170
Android 11
Click to expand...
Click to collapse
My model is also RMX2170 but i have Android 12.
exdeeei said:
That's why I did not enable "USB Debugging" before I encountered this "lockscreen PIN problem". Which is I need right now to establish connection between android & pc.
Click to expand...
Click to collapse
Unfortunately, I am also in this situation, I can basically only use *#899#
For now, I contacted Realme who referred me to a local shop. I have contacted them but am still waiting for a response. I have a hunch that we will lose the data....
If the device is encrypted, you can not access data without unlock. Maybe Realme have something they can flash to EDL to unlock the phone and access data….