Doesn't switch on - Galaxy S III Q&A, Help & Troubleshooting

Hey, I ran into a funny/dumb situation. I was on a trip and broke my micro usb port on the S3 and it was crucial for me to use the phone that couple of days (it was drained) so I found out that I can pin the wires from a regular USB cable (+ and -) out of my laptop to my battery while it was in the phone so it worked for a few times i got the charge. But then after the 5th(ish) charging the phone is not switching on... Yeah, I know, I probably fried my main board on the S3. The question is, is it worth to get it fixed? I really liked that phone though, I was not planning to change it until the S6 came out or something. Is it just waste of money and I should look out for a newer one or can fix it for a reasonable price?
Could you suggest something guys? Would really appreciate your help.
Thanks.

New motherboard is more expensive than a second hand phone would be.

Related

Defective mico-USB connector

Guys, I'm convinced the usb connector on my 9 month old TP is defective and gets worse each time I use it. I had bought a touchstone charger to ease the connector wear but still, I was eventually having problems with USB data connectivity using store bought cables. I even sent my TP in to fix the connector and when I got it back, still no USB connectivity. Just a completely wiped TP. So HP sent me one of their "genuine" silver dot cables and low and behold it worked fine. (My original cable was lost)
Now, months later, I'm having problems with the USB data connection again. I either get the "Not enough current message" in WebOS or no MTP USB symbol in CM9. Sometimes the PC will chime positively but with an error message (can't detect device). I received another genuine HP cable and it behaves the same as the other one. Inserting them normally, they appear to be in tight, the PC will chime but Windows will say that there's a problem, can't detect device. The only way to get it to work is to insert the microusb side at a 45 degree angle tilted downward and hold it in for 5 seconds, then (ever so slowly) release the pressure to the connector. 50% of the time I'll get a Windows message that says the USB is degraded and run slower than normal (which I think means it thinks its in USB1.1 slow xfer mode) and 50% it works fine at USB 2.0 (until I pull the cable out of the connector). I also have 2 store bought cables that won't ever successfully connect to USB with the TP but work fine with my Samsung cell in both charging and xferring music over to the phone.
So what I'm getting at here is that no standard microusb cable is the same and that there must be something special about the HP genuine one. Do these cables have a resistor on pin 4 ID tied to GND pin 5? Even so, I think what is wearing the most is pins 1 & 2 and maybe 3 (VCC and the data pins) which is why it may only work by concentrating on seating those pins first. Does it make sense that the 'can't detect device' message comes up with just the data lines and ground connected but no VCC? For that matter, why would the battery symbol in CM9 always show the lightning bolt assuming pin 1 VCC is not connected?
I'd appreciate any responses from other members here since I believe without USB the TP could be bricked in case some boot code gets corrupt and you are forced into WebOS recovery mode. This has never happened to me yet and I've installed a lot of nightlies but it COULD happen, no guarantees. What is inevitable is my connector will eventually wear out and my TP will only live until the bootloader DOES get corrupt, hopefully later than sooner. This could be the case with all TP's. Just imagine if in a couple of years everyone's TP's USB port goes bad. Sounds like the devs should figure out a way to fix a bricked TP wirelessly, if that's at all possible.
Thanks,
synchron
One of my Touchpad's had the same problem in Webos it said using wrong charger may not charge or something similar and with Android ie nightly the charging signal came up but it did not charge.
I spoke to HP and pointed out that I have 2 Tablets and that swapping leads or chargers made no difference all combinations worked on one but not the other.
They agreed to fix it and replaced the part. It is now working fine. And as with yours my computer failed to recognize the tablet properly.19 times out of 20 on the one time it did I was able to back up and remove Android before HP picked it up.
I would send it back under warranty or if that has expired state that it was preexisting. Otherwise as you said it is going to become pretty much unusable.
Don't let them fob you off.
Good luck
spaceosc said:
if u bought it during the fire sale u have about a week till (8/20) the one year warranty expires.
http://kb.hpwebos.com/wps/portal/kb/na/touchpad/touchpad/wifi/supportservices/page_en.html
go to palm support and CHAT with them. do not call cuz that cost money.
once u get an RMA they will send a box and take care of Shipping.
then go here to wipe and remove android
http://forum.xda-developers.com/showthread.php?t=1426244
once wiped send it in and your speaker will be fixed, it will take about a week.
Click to expand...
Click to collapse
from another thread
sstar said:
One of my Touchpad's had the same problem in Webos it said using wrong charger may not charge or something similar and with Android ie nightly the charging signal came up but it did not charge.
I spoke to HP and pointed out that I have 2 Tablets and that swapping leads or chargers made no difference all combinations worked on one but not the other.
They agreed to fix it and replaced the part. It is now working fine. And as with yours my computer failed to recognize the tablet properly.19 times out of 20 on the one time it did I was able to back up and remove Android before HP picked it up.
I would send it back under warranty or if that has expired state that it was preexisting. Otherwise as you said it is going to become pretty much unusable.
Don't let them fob you off.
Good luck
Click to expand...
Click to collapse
spaceosc said:
from another thread
Click to expand...
Click to collapse
Thanx for your prompt responses. I bought my TP at the 2nd fire sale through BB in early Nov so I still got a few more months but I would rather wait a bit more since they did nothing the 1st time around. I think the connector is on some daughter board along with the vibrate device which is soldered to the main board. Doesn't sound like a big deal to repair it. Still, what makes the HP cable different then the others? Are there known cables I can get online that might be made better to always work and make better contact than the HP ones?
Synchron
synchron50 said:
Thanx for your prompt responses. I bought my TP at the 2nd fire sale through BB in early Nov so I still got a few more months but I would rather wait a bit more since they did nothing the 1st time around. I think the connector is on some daughter board along with the vibrate device which is soldered to the main board. Doesn't sound like a big deal to repair it. Still, what makes the HP cable different then the others? Are there known cables I can get online that might be made better to always work and make better contact than the HP ones?
Synchron
Click to expand...
Click to collapse
dont wait, ive sent my TP in 3 times, 1st time for charging port, 2nd for a crack around the speaker, 3rd for a busted speaker.
spaceosc said:
dont wait, ive sent my TP in 3 times, 1st time for charging port, 2nd for a crack around the speaker, 3rd for a busted speaker.
Click to expand...
Click to collapse
Thanks for your advice. Did they fix everything that was intended? Was turn around time no longer than 2 weeks for each repair? When was your last repair (busted speaker) done? Is your serial number the same or did you ever get a replacement (meaning a refurbished one) back?
Thanks
synchron50 said:
Thanks for your advice. Did they fix everything that was intended? Was turn around time no longer than 2 weeks for each repair? When was your last repair (busted speaker) done? Is your serial number the same or did you ever get a replacement (meaning a refurbished one) back?
Thanks
Click to expand...
Click to collapse
i keep track of the serials and they always came back the same. i have more than one pad and i asked for one to be replaced completely. we will see if that happens. but they fix only what u ask for and nothing else.
it can take longer depending on Weekends. takes 2 days to get your box, then 2 days to get it to HP, then 3- 4 days to get your fixed unit. its all done thru UPS, cant send it out on the weekends or receive it
spaceosc said:
i keep track of the serials and they always came back the same. i have more than one pad and i asked for one to be replaced completely. we will see if that happens. but they fix only what u ask for and nothing else.
it can take longer depending on Weekends. takes 2 days to get your box, then 2 days to get it to HP, then 3- 4 days to get your fixed unit. its all done thru UPS, cant send it out on the weekends or receive it
Click to expand...
Click to collapse
Thanks, you are giving me hope to try again while my warranty is still good. Maybe I'll put a big note on the screen PLEASE REPLACE USB CONNECTOR - wouldn't hurt.
Synchron50
I know this is really old, but im finding my self with similar issues and no warrenty
synchron50 said:
Guys, I'm convinced the usb connector on my 9 month old TP is defective and gets worse each time I use it. I had bought a touchstone charger to ease the connector wear but still, I was eventually having problems with USB data connectivity using store bought cables. I even sent my TP in to fix the connector and when I got it back, still no USB connectivity. Just a completely wiped TP. So HP sent me one of their "genuine" silver dot cables and low and behold it worked fine. (My original cable was lost)
Now, months later, I'm having problems with the USB data connection again. I either get the "Not enough current message" in WebOS or no MTP USB symbol in CM9. Sometimes the PC will chime positively but with an error message (can't detect device). I received another genuine HP cable and it behaves the same as the other one. Inserting them normally, they appear to be in tight, the PC will chime but Windows will say that there's a problem, can't detect device. The only way to get it to work is to insert the microusb side at a 45 degree angle tilted downward and hold it in for 5 seconds, then (ever so slowly) release the pressure to the connector. 50% of the time I'll get a Windows message that says the USB is degraded and run slower than normal (which I think means it thinks its in USB1.1 slow xfer mode) and 50% it works fine at USB 2.0 (until I pull the cable out of the connector). I also have 2 store bought cables that won't ever successfully connect to USB with the TP but work fine with my Samsung cell in both charging and xferring music over to the phone.
So what I'm getting at here is that no standard microusb cable is the same and that there must be something special about the HP genuine one. Do these cables have a resistor on pin 4 ID tied to GND pin 5? Even so, I think what is wearing the most is pins 1 & 2 and maybe 3 (VCC and the data pins) which is why it may only work by concentrating on seating those pins first. Does it make sense that the 'can't detect device' message comes up with just the data lines and ground connected but no VCC? For that matter, why would the battery symbol in CM9 always show the lightning bolt assuming pin 1 VCC is not connected?
I'd appreciate any responses from other members here since I believe without USB the TP could be bricked in case some boot code gets corrupt and you are forced into WebOS recovery mode. This has never happened to me yet and I've installed a lot of nightlies but it COULD happen, no guarantees. What is inevitable is my connector will eventually wear out and my TP will only live until the bootloader DOES get corrupt, hopefully later than sooner. This could be the case with all TP's. Just imagine if in a couple of years everyone's TP's USB port goes bad. Sounds like the devs should figure out a way to fix a bricked TP wirelessly, if that's at all possible.
Thanks,
synchron
Click to expand...
Click to collapse
Hi all. I know this thread is really old, but I'm finding myself dealing with similar issues. And I'm obviously out of warranty. I can't get windows, linux, or Toolbox to pick up the USB. I'm actually in a worse case scenario mention here and am stuck in meboot, TWRP, and WebOS recovery, because I had wiped the rom. It must be an issue with the USB port, I've lost track of my original Hp touchpad OEM cable, and have tried every USB cable I can find. Any help would be appreciated.

Help with micro usb! urgent :(

Somehow the micro usb port on the phone (the charger) has been mashed up inside, i think it may have been due to someone trying to fit the wrong charger into it.
a shop said it'd have to get sent away,
i was wondering if their is a place to send it to get fixed or it it fixable ?
atm im having to charge another battery with a docking station and swap battery's because it wont charge,
it did work a little earlier on today, charging. but i can see the insides are pretty well destroyed.
it looks like the piece can be removed and a new one soldered on,
any ideas ?
thanks.
Honestly, if somone on here knows how to fix hardware issues I am sure they can lend you a hand but otherwise you will have to go to a repair shop and have it serviced. Just make sure that everything is complete stock and bootloader is in locked state just to be safe. If you don't want to send it back through the mail you can always take to a sprint authorized repair shop.
If you want to attempt it yourself here you go
http://www.youtube.com/watch?v=jxiv3x88eRg
http://www.youtube.com/watch?v=fdxrPWrVgR8
http://www.youtube.com/watch?v=I-HlZQKQzoQ
http://www.ebay.co.uk/itm/New-HTC-E...K_Replacement_Parts_Tools&hash=item20ca337adf
Thanks guys, ive been looking online and some places seem to say they can fix it,
that video is just jokes, he faffs around with the thing im sure he ha no idea what hes doing.
ive found usb ports for other htc models just not the evo 3d.
ive realised it is quite a common problem
its charging via my docking station... just. obviously the internals of the micro usb are mashed up, and i know the replacement needs to be soldered on,
ive looked on some websites but cannot find anywhere to fix it.
its ok atm as its charging via dock, and i have a spare battery, also i can just take out my sd card to add stuff but it i rather annoying abd id like it fixed asap.
You could always use WiFi file explorer,of course WiFi is required but you can read and write the sdcard from your ip address,
Signature (Don't ask me for help, couldn't careless if your phone explodes)
strange thing is its connecting via my dock.. and charging, eventho the insides of the micro usb are mashed up..
it wont work with any other cable just in the dock...
im guessing the dock pin is slightly larger thus allowing a connection ?

[Q] No service after charging port replacement

I have a second hand Galaxy S2 which was unlocked to all networks and randomly the phone would connect to driving mode. I used GoLauncher EX to delete Voice control but then it started showing that it was charging constantly. After a lot of research I found the problem was in the charging port.
I ordered a new charging port online and I've put it in instead of the old one and now the charging problem is gone, but now my phone gets no service on a Three UK sim, I'm quite sure it wasn't on Three UK to begin with.
Is it possible that changing the charging port might have locked the phone to the original carrier again?
and is there anyway to unlock it(without root) or get it working again a different way?
(This is my first post. Forgive me if I've made any mistakes. )
Got quite a few views. Does this mean no one has any idea on what it could be?
Take a look at the antenna wire sometime you touched it and it's not connected properly
Yeah I have seen a lot of people lose signal who replace that port. I'm pretty sure it has something to do with the antenna. Make sure you have knocked it by mistake
Sent from my GT-I9100 using xda app-developers app
I experienced the same problem with my Samsung S2. I had destroyed the charging port by being careless when charging it which meant my phone would not charge at all; although if I was lucky I would get about 10% charge every day.
To resolve the problem, I bought a cheap charging port flex cable off ebay for about £4.00 which I thought was a bargin. After taking the phone apart (with help from a YouTube video) I replaced the port, turned the phone on and it charged perfectly. Then all of a sudden I lost all signal. I moved around the house, hoping to get the slightest bit of signal but no, nothing. I did a lot of research online as to why this has happened and everyone said it was to do with the antenna cable that runs along the left hand side of the phone so my immediate thought was to buy a new one. I did a factory reset to see if that helped but it did not. As I was desperate, the following day I went into town to see if I could find a shop that sold an antenna wire. I went in shop after shop but nowhere sold what I was looking for. I went into a shop and described my problem to the man behind the counter, and he knew exactly what was wrong. On the flex cable there is "REV" followed by a number, and he told me that if the replacement number is not the same as the original then the phone will have no service.
In the photos you will see my original cable that was "REV2.3" and my replacement cable that was "REV2.2".
Long story short... when replacing the charging port make sure the replacement flex cable has the same REV number as the original otherwise you will have no service. Your problem is not related to the antenna wire.
I hope this helps!
solution posted here
http://forum.xda-developers.com/galaxy-s2/help/weak-signal-reception-changing-micro-t1950114/page4

Non-functioning micro-USB port

Hi,
So my battery stopped charging all of a sudden, and got drained and died. Since then, I've swapped batteries with a friend's S3 (US version, whereas mine in International), discovered that my battery's charging fine in their phone, and their battery isn't in mine, and I've concluded that my phone's micro-USB port might be damaged. I've tried both charging via wall and PC, with the charger that came with my S3, my friend's S3, and an old Samsung phone of mine (Samsung Jet). No computer detecs the phone when it is connected to it either. So my conclusion is pretty solid, right?
What can I do? I am in the US, and my phone is under warranty in Singapore, but I don't wanna ship it out for repairs.
1) Should I troubleshoot more to diagnose the problem or do you agree with my reasoning?
2) Can I get the micro-USB port replaced somewhere at minimal cost?
Thanks guys!
Awreccan said:
Hi,
So my battery stopped charging all of a sudden, and got drained and died. Since then, I've swapped batteries with a friend's S3 (US version, whereas mine in International), discovered that my battery's charging fine in their phone, and their battery isn't in mine, and I've concluded that my phone's micro-USB port might be damaged. I've tried both charging via wall and PC, with the charger that came with my S3, my friend's S3, and an old Samsung phone of mine (Samsung Jet). No computer detecs the phone when it is connected to it either. So my conclusion is pretty solid, right?
What can I do? I am in the US, and my phone is under warranty in Singapore, but I don't wanna ship it out for repairs.
1) Should I troubleshoot more to diagnose the problem or do you agree with my reasoning?
2) Can I get the micro-USB port replaced somewhere at minimal cost?
Thanks guys!
Click to expand...
Click to collapse
Had the same problem with my note. Just cleaned the port with a tooth pick (especially under that tight spot).
http://www.youtube.com/watch?v=yjnXcFG3674 - used this as a guide.
adv1sory said:
Had the same problem with my note. Just cleaned the port with a tooth pick (especially under that tight spot).
http://www.youtube.com/watch?v=yjnXcFG3674 - used this as a guide.
Click to expand...
Click to collapse
I'm amazed but it actually worked. I tried it the first day my phone stopped charging, and lots of fluff came out, but it wouldn't charge still, so I started thinking cleaning wouldn't help. But I tried again and again, actually going for ALL the tiniest bits of fluff instead of juust the big ones, and in the end it did work. Amazing, and thank god I didn't start unsoldering the micro-USB from the PCB. Thank you!

[Q] SGS3 Won't Charge!

I know you guys have probably seen a thread like this a million times, but I know exactly what the problem is, but I have no idea as to how to fix it. The problem is in the phone's charging port itself, I need to get this repaired as after noticing that using the Galaxy Charging Current app, depending on the position of the USB cable, a different current is being supplied (all USB cables & Chargers wiggle around, they used to be held in solidly). Of course I have tried tens of other ways to find out what the problem is, and I know it's this for sure.
I'm based in the UK and I didn't buy the phone from a normal shop such as car phone warehouse, so does anyone know where I can get my phone fixed?
Thanks in advance!:good:
ExperimentalHDX said:
I know you guys have probably seen a thread like this a million times, but I know exactly what the problem is, but I have no idea as to how to fix it. The problem is in the phone's charging port itself, I need to get this repaired as after noticing that using the Galaxy Charging Current app, depending on the position of the USB cable, a different current is being supplied (all USB cables & Chargers wiggle around, they used to be held in solidly). Of course I have tried tens of other ways to find out what the problem is, and I know it's this for sure.
I'm based in the UK and I didn't buy the phone from a normal shop such as car phone warehouse, so does anyone know where I can get my phone fixed?
Thanks in advance!:good:
Click to expand...
Click to collapse
Not sure where to get it fixed but have you thought of buying a spare battery and charger? I have a separate battery and charger and hardly ever charge my phone directly with the charger. When one battery runs down I swapp them over done no waiting for my phone to charge

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