Guys, I'm convinced the usb connector on my 9 month old TP is defective and gets worse each time I use it. I had bought a touchstone charger to ease the connector wear but still, I was eventually having problems with USB data connectivity using store bought cables. I even sent my TP in to fix the connector and when I got it back, still no USB connectivity. Just a completely wiped TP. So HP sent me one of their "genuine" silver dot cables and low and behold it worked fine. (My original cable was lost)
Now, months later, I'm having problems with the USB data connection again. I either get the "Not enough current message" in WebOS or no MTP USB symbol in CM9. Sometimes the PC will chime positively but with an error message (can't detect device). I received another genuine HP cable and it behaves the same as the other one. Inserting them normally, they appear to be in tight, the PC will chime but Windows will say that there's a problem, can't detect device. The only way to get it to work is to insert the microusb side at a 45 degree angle tilted downward and hold it in for 5 seconds, then (ever so slowly) release the pressure to the connector. 50% of the time I'll get a Windows message that says the USB is degraded and run slower than normal (which I think means it thinks its in USB1.1 slow xfer mode) and 50% it works fine at USB 2.0 (until I pull the cable out of the connector). I also have 2 store bought cables that won't ever successfully connect to USB with the TP but work fine with my Samsung cell in both charging and xferring music over to the phone.
So what I'm getting at here is that no standard microusb cable is the same and that there must be something special about the HP genuine one. Do these cables have a resistor on pin 4 ID tied to GND pin 5? Even so, I think what is wearing the most is pins 1 & 2 and maybe 3 (VCC and the data pins) which is why it may only work by concentrating on seating those pins first. Does it make sense that the 'can't detect device' message comes up with just the data lines and ground connected but no VCC? For that matter, why would the battery symbol in CM9 always show the lightning bolt assuming pin 1 VCC is not connected?
I'd appreciate any responses from other members here since I believe without USB the TP could be bricked in case some boot code gets corrupt and you are forced into WebOS recovery mode. This has never happened to me yet and I've installed a lot of nightlies but it COULD happen, no guarantees. What is inevitable is my connector will eventually wear out and my TP will only live until the bootloader DOES get corrupt, hopefully later than sooner. This could be the case with all TP's. Just imagine if in a couple of years everyone's TP's USB port goes bad. Sounds like the devs should figure out a way to fix a bricked TP wirelessly, if that's at all possible.
Thanks,
synchron
One of my Touchpad's had the same problem in Webos it said using wrong charger may not charge or something similar and with Android ie nightly the charging signal came up but it did not charge.
I spoke to HP and pointed out that I have 2 Tablets and that swapping leads or chargers made no difference all combinations worked on one but not the other.
They agreed to fix it and replaced the part. It is now working fine. And as with yours my computer failed to recognize the tablet properly.19 times out of 20 on the one time it did I was able to back up and remove Android before HP picked it up.
I would send it back under warranty or if that has expired state that it was preexisting. Otherwise as you said it is going to become pretty much unusable.
Don't let them fob you off.
Good luck
spaceosc said:
if u bought it during the fire sale u have about a week till (8/20) the one year warranty expires.
http://kb.hpwebos.com/wps/portal/kb/na/touchpad/touchpad/wifi/supportservices/page_en.html
go to palm support and CHAT with them. do not call cuz that cost money.
once u get an RMA they will send a box and take care of Shipping.
then go here to wipe and remove android
http://forum.xda-developers.com/showthread.php?t=1426244
once wiped send it in and your speaker will be fixed, it will take about a week.
Click to expand...
Click to collapse
from another thread
sstar said:
One of my Touchpad's had the same problem in Webos it said using wrong charger may not charge or something similar and with Android ie nightly the charging signal came up but it did not charge.
I spoke to HP and pointed out that I have 2 Tablets and that swapping leads or chargers made no difference all combinations worked on one but not the other.
They agreed to fix it and replaced the part. It is now working fine. And as with yours my computer failed to recognize the tablet properly.19 times out of 20 on the one time it did I was able to back up and remove Android before HP picked it up.
I would send it back under warranty or if that has expired state that it was preexisting. Otherwise as you said it is going to become pretty much unusable.
Don't let them fob you off.
Good luck
Click to expand...
Click to collapse
spaceosc said:
from another thread
Click to expand...
Click to collapse
Thanx for your prompt responses. I bought my TP at the 2nd fire sale through BB in early Nov so I still got a few more months but I would rather wait a bit more since they did nothing the 1st time around. I think the connector is on some daughter board along with the vibrate device which is soldered to the main board. Doesn't sound like a big deal to repair it. Still, what makes the HP cable different then the others? Are there known cables I can get online that might be made better to always work and make better contact than the HP ones?
Synchron
synchron50 said:
Thanx for your prompt responses. I bought my TP at the 2nd fire sale through BB in early Nov so I still got a few more months but I would rather wait a bit more since they did nothing the 1st time around. I think the connector is on some daughter board along with the vibrate device which is soldered to the main board. Doesn't sound like a big deal to repair it. Still, what makes the HP cable different then the others? Are there known cables I can get online that might be made better to always work and make better contact than the HP ones?
Synchron
Click to expand...
Click to collapse
dont wait, ive sent my TP in 3 times, 1st time for charging port, 2nd for a crack around the speaker, 3rd for a busted speaker.
spaceosc said:
dont wait, ive sent my TP in 3 times, 1st time for charging port, 2nd for a crack around the speaker, 3rd for a busted speaker.
Click to expand...
Click to collapse
Thanks for your advice. Did they fix everything that was intended? Was turn around time no longer than 2 weeks for each repair? When was your last repair (busted speaker) done? Is your serial number the same or did you ever get a replacement (meaning a refurbished one) back?
Thanks
synchron50 said:
Thanks for your advice. Did they fix everything that was intended? Was turn around time no longer than 2 weeks for each repair? When was your last repair (busted speaker) done? Is your serial number the same or did you ever get a replacement (meaning a refurbished one) back?
Thanks
Click to expand...
Click to collapse
i keep track of the serials and they always came back the same. i have more than one pad and i asked for one to be replaced completely. we will see if that happens. but they fix only what u ask for and nothing else.
it can take longer depending on Weekends. takes 2 days to get your box, then 2 days to get it to HP, then 3- 4 days to get your fixed unit. its all done thru UPS, cant send it out on the weekends or receive it
spaceosc said:
i keep track of the serials and they always came back the same. i have more than one pad and i asked for one to be replaced completely. we will see if that happens. but they fix only what u ask for and nothing else.
it can take longer depending on Weekends. takes 2 days to get your box, then 2 days to get it to HP, then 3- 4 days to get your fixed unit. its all done thru UPS, cant send it out on the weekends or receive it
Click to expand...
Click to collapse
Thanks, you are giving me hope to try again while my warranty is still good. Maybe I'll put a big note on the screen PLEASE REPLACE USB CONNECTOR - wouldn't hurt.
Synchron50
I know this is really old, but im finding my self with similar issues and no warrenty
synchron50 said:
Guys, I'm convinced the usb connector on my 9 month old TP is defective and gets worse each time I use it. I had bought a touchstone charger to ease the connector wear but still, I was eventually having problems with USB data connectivity using store bought cables. I even sent my TP in to fix the connector and when I got it back, still no USB connectivity. Just a completely wiped TP. So HP sent me one of their "genuine" silver dot cables and low and behold it worked fine. (My original cable was lost)
Now, months later, I'm having problems with the USB data connection again. I either get the "Not enough current message" in WebOS or no MTP USB symbol in CM9. Sometimes the PC will chime positively but with an error message (can't detect device). I received another genuine HP cable and it behaves the same as the other one. Inserting them normally, they appear to be in tight, the PC will chime but Windows will say that there's a problem, can't detect device. The only way to get it to work is to insert the microusb side at a 45 degree angle tilted downward and hold it in for 5 seconds, then (ever so slowly) release the pressure to the connector. 50% of the time I'll get a Windows message that says the USB is degraded and run slower than normal (which I think means it thinks its in USB1.1 slow xfer mode) and 50% it works fine at USB 2.0 (until I pull the cable out of the connector). I also have 2 store bought cables that won't ever successfully connect to USB with the TP but work fine with my Samsung cell in both charging and xferring music over to the phone.
So what I'm getting at here is that no standard microusb cable is the same and that there must be something special about the HP genuine one. Do these cables have a resistor on pin 4 ID tied to GND pin 5? Even so, I think what is wearing the most is pins 1 & 2 and maybe 3 (VCC and the data pins) which is why it may only work by concentrating on seating those pins first. Does it make sense that the 'can't detect device' message comes up with just the data lines and ground connected but no VCC? For that matter, why would the battery symbol in CM9 always show the lightning bolt assuming pin 1 VCC is not connected?
I'd appreciate any responses from other members here since I believe without USB the TP could be bricked in case some boot code gets corrupt and you are forced into WebOS recovery mode. This has never happened to me yet and I've installed a lot of nightlies but it COULD happen, no guarantees. What is inevitable is my connector will eventually wear out and my TP will only live until the bootloader DOES get corrupt, hopefully later than sooner. This could be the case with all TP's. Just imagine if in a couple of years everyone's TP's USB port goes bad. Sounds like the devs should figure out a way to fix a bricked TP wirelessly, if that's at all possible.
Thanks,
synchron
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Click to collapse
Hi all. I know this thread is really old, but I'm finding myself dealing with similar issues. And I'm obviously out of warranty. I can't get windows, linux, or Toolbox to pick up the USB. I'm actually in a worse case scenario mention here and am stuck in meboot, TWRP, and WebOS recovery, because I had wiped the rom. It must be an issue with the USB port, I've lost track of my original Hp touchpad OEM cable, and have tried every USB cable I can find. Any help would be appreciated.
Related
I am not quite sure as to the variation of included accessories from carrier to carrier but this is a question to at least the Tilt 2 owners and anyone else who's Touch Pro 2 came with that handy charger which has on one end a small block housinga flip up wall plug and on the other a female USB connection, this came with an USB to mini USB cable. The reason I ask is that after purchasing mine in February the mini end to the cable has completely come apart. It actually started within weeks of getting the phone. When I saw what was happening I wrapped it with some splice tape thinking it would be fine, but nope. The end fell out the other day and I was shocked to find that the small metal end was seated into the decidedly softer plastic plug in no more than maybe 1/32". How is something that is the junction for a lot of force anytime one moves the phone supposed to last with this kind of construction. AT&T says they warranty everything in the box? Nope. They will give you a wall charger that they retail for $29 as opposed to sending you the cable which retails for $10 less. My suspicion is that they are well aware of the fragile nature of this cable and so would rather you have something less likely to need replacement, at least while one is still under warranty. So I was curious if others have experienced this and if so, what did you do? Is there something to replace it with that is built better? OEM or not, I would love to know. I won't even go into what HTC said, but lets just say they are of a split mind on what to do.
I don't understand when you say that part is under a lot of force. I just don't see this with normal use.
Cords in general are not known for being durable, and prone to failure. But I agree that failure after 3 months is ridiculous. I've had mine since October, and it works fine. I also have the original cable for the old Tilt, which is 2-1/2 years old now, and well as the old charger (cord is not detachable). Admittedly, I probably don't use the newer USB cable as much as others, since I have these old accessories, which are still used with my Tilt2.
It sounds like ATT is willing to give you a new charger (with non-detachable cable), but not a new cable? That does seem odd. If you need a new cord, get one from Amazon or similar, it cost about $3.50 shipped.
http://www.amazon.com/HTC-Cable-Shadow-Diamond-myTouch/dp/B002CZQ2IK/ref=sr_1_1?ie=UTF8&s=wireless&qid=1274720016&sr=8-1
im in the same boat as OP. Althought his seems to have lasted longer, LOL. Mine started to pull away from the usb b type end after the second week of having the device. Lucky for me i had some electrical tape and as soon as i noticed it i wraped it up good. I also have pleanty of usb to usb b cords laying arround seeing as i own a ps3 also. If you have any you can just use them they fit quite well and work fine.
redpoint73 said:
I don't understand when you say that part is under a lot of force. I just don't see this with normal use.
Cords in general are not known for being durable, and prone to failure. But I agree that failure after 3 months is ridiculous. I've had mine since October, and it works fine. I also have the original cable for the old Tilt, which is 2-1/2 years old now, and well as the old charger (cord is not detachable). Admittedly, I probably don't use the newer USB cable as much as others, since I have these old accessories, which are still used with my Tilt2.
It sounds like ATT is willing to give you a new charger (with non-detachable cable), but not a new cable? That does seem odd. If you need a new cord, get one from Amazon or similar, it cost about $3.50 shipped.
http://www.amazon.com/HTC-Cable-Shadow-Diamond-myTouch/dp/B002CZQ2IK/ref=sr_1_1?ie=UTF8&s=wireless&qid=1274720016&sr=8-1
Click to expand...
Click to collapse
What I mean by force is imagine that point where the mini usb meets the phone as a lever point. So when the phone moves at all, you go to pick it up you bump it,what have you, that is where all of the stress forces will be at play. Considering that point is just a tiny piece of metal and plastic that is only inset about 1/32" what can you expect. The new versions have been redesigned, si I am sure they know. I am also pretty sure this is why neither HTC nor AT&T will carry them in their warranty department. In fact, AT& T doesn't deal with Tilt 2's at all at their service centers. Funny that HTC passed Apple in sales this quarter but might have forgotten Apples hard learned lesson that they received when it was realized that the iPod's battery could not be replaced. The Phones are great, the accessories they by from someone else ordinarily so they are hit and miss
And yeah 1 L0v3 my HtC, I just learned that any mini USB will do. I thought that the ends were proprietary and so the would be hard to find but the different shape fits afterall which is what I am using now.
I have never used mine. I've used my old Motorola charger from day one.
nerv666999 said:
What I mean by force is imagine that point where the mini usb meets the phone as a lever point. So when the phone moves at all, you go to pick it up you bump it,what have you, that is where all of the stress forces will be at play.
Click to expand...
Click to collapse
Yep, that's what I figured you meant. Just doesn't seem like much force to me at all. Sure, cables have a stress point right at the plug, and that is where almost all cables go bad eventually. But if your device is just sitting there, plugged in, I don't see how much stress is being applied to it, even if you bump it.
redpoint73 said:
Yep, that's what I figured you meant. Just doesn't seem like much force to me at all. Sure, cables have a stress point right at the plug, and that is where almost all cables go bad eventually. But if your device is just sitting there, plugged in, I don't see how much stress is being applied to it, even if you bump it.
Click to expand...
Click to collapse
I empathize with the OP. I have thrown away a number of older cables due to short circuits at that junction. It no so bad, unless it shorts out during a flash... :eek At any rate, I now wiggle them before initiating a flash. I also bought new cables with the HTC connector and no longer use mini usb.
I have a number of 'antique' cables and chargers from my 6800 days and a number of newer ones. All are working just fine.
Woot gTabber here. No problems with my device; rooted, running Vegan 5.1.1, and working like a charm...until now.
I've noticed a problem when connecting the charger. When plugging it in, the gTab won't charge. The indicator light does not come on, although the green light on the charger is on. I wiggled and adjusted the jack until it connected and that worked for a few days. Now all the wiggling in the world won't make it connect. I tested my tab with a friend's charger and it didn't work either. It seems like there is a problem with the port and not the charger.
So. What are my options here? Is this something that can be repaired?
If it was a recent purchase, see if you can get it RMA'd for a replacement unit.
I had the same thing happen to my G Tab. Received an RMA and sent to Support. Received a call from Viewsonic that it was abused!! Haven't dropped, bumped or anything else. Using it with it plugged in is just begging for that dude to break inside.
I'll advise on what Support ultimately does if anything.
Edit 6/17/11: Received unit back from support. They repaired the port under warranty after about three calls accusing me of abuse. After the repir it seems to sit in tighter than before. You should be warned that support put the 4349 ROM and 1.2 bootloader on the device and cleared everything including the sdcard. I had to nvflash back to 3588 to get it reloaded with VegaN Ginger Edition and the 1.1 bootloader.
My 2nd Gtab is the 1.2 with 4349, I have had it about 3 weeks DO NOT like stock rom so I flashed it to flashback, then went to charge it as I ran the battery down, and I have the same problem! No light, no charge, sounds like it will be a fight with Viewsonic repair. It appears that the port has been pushed in. Has anyone out there tried to do their own repair? I have to flash it back to stock if I want them to repair it, can't do that unless I can charge it. Had software problems on my 1.1 and it took forever to get it back. I would rather try the fix on my own or pay for a fix in town.
Other than that I love both my Gtabs, the Flashback rom looks good but I have not had a lot of time to play
Once again thank you to all, any and all responses are welcomed
Jaye
If you're down to do a bit of soldering, pop the tablet open and make sure the power connections are properly tacked on.
tried no luck
just sent back to woot for refund
it appears that it ad been opened before suspecting they sent a refurbished. The power port was totally off the board pads. Tried to resoder must not have been a good connection. It sounds as if GTAB has a problem with this, or is it just our 2?
Think of another tablet any suggestions being as woot id giving me a refund
Let me know thx Jaye
I had the exact same issue and instead of trying to repair the plugin I ordered a dock which charges the G-tab through the HDMI port. Kills several birds with one stone.
The same problem with me. CosmicVagabond, thanks for the good idea, will do it.
Can you give me the link you bought it from? By how much did you buy it?
I have that issue as well. But wiggling the cable until I get a light generally works. I even bought another charger for it and it does the exact same thing so it's the port on the tablet and not the charger. But hey what's a little wiggling to get what you want?! And no, I've never dropped this tablet.
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
jc.extreme said:
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
Click to expand...
Click to collapse
To be honest i do not think they sell those separately yet
My first guess is to call Asus directly, and tell them what happened and they might send you a new one or let you buy one over the phone if you feel comfortable doing that
Or even contact them on Facebook they actually monitor that very well
As for the cable splice, i am not sure of any phone shops that would do that, at least in my area, maybe a electronics repair shop would be better, probably charge you an arm and a leg though
If i had bought a dock with my transformer, i would send you my extra cable
SlimDan22 said:
If i had bought a dock with my transformer, i would send you my extra cable
Click to expand...
Click to collapse
No extra cable with the dock...unless I got shorted one.
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
jc.extreme said:
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
Click to expand...
Click to collapse
Asus were brilliant for us when my Mum had a problem with her Eee PC a couple of years back - screen failed, got a brand new one within a week. Couldn't argue at all!
It does seem vary by product, hopefully they'll contact me soon.
jc.extreme said:
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
Click to expand...
Click to collapse
Don't tell them your cat chewed it. You're better off saying it's defective and the store won't take it back and demand a replacement. When they get yours back they'll charge you for the cat-chewed cable and everyones happy.
Telling them it was your fault will not get anything done quickly, because they don't have to give you a new one. Try it the other way around and at least you can get a working cable and they'll charge the money it would have cost to sell it to you.
Hope it all works out.
ddrstreak said:
No extra cable with the dock...unless I got shorted one.
Click to expand...
Click to collapse
My bad, i thought the dock came with a cable because that would be the most obvious thing to include , guess i was wrong lol
I called again later and on the third time was able to get a RMA for it, sent it to the service center right afterwards so hopefully I can get a phone call sometimes next week about the payment. But from what they said, it seems like they don't have these things on stock for replacement, kinda sucks since I'll be out of country in a week and half.
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
hotelmode said:
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
Click to expand...
Click to collapse
I peaked through the opening of the cable, the wires were extremely small where I could not see the inner metal wires within the cables and they seem like un-strippable (so thin that I'm afraid to break it with typical wire stripper), also there're metal wires on the outside wrapping the inner cables which are also damaged. Just gonna give up and let them send me a new one.
ASUS suggested website
BTW, one of the reps were telling me to go to this website and check if they have the cables in stock http://www.asusparts.eu/index.php
I think this will be the first place to have them if any charging/replacement kits would be available. However, currently there're nothing related to the TF.
jc.extreme said:
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
Click to expand...
Click to collapse
Now bad is it? If the 40 pin end is intact I could fix it.
~DC
hotelmode said:
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
Click to expand...
Click to collapse
I'm planning to pinout the 40 pin at some point. If I send you postage would you send it to me?
~DC
I wish you replied earlier, I sent it through RMA back to ASUS last friday :S
Unfortunately they are not available yet. But here is a link for the power cord.
http://www.excaliberpc.com/606705/asus-transformer-tf101-ac-adapter.html
Gary_S said:
Unfortunately they are not available yet. But here is a link for the power cord.
http://www.excaliberpc.com/606705/asus-transformer-tf101-ac-adapter.html
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Click to collapse
I found out that they listed them over last weekend, also sent them an email asking when the cables will be available.
They replied:
transformer is now delayed to mid-June.
Sorry to have to give you the bad news...
But im not sure if they're talking about the tablet or cables, gonna ask them again and see what they reply.
Sorry you are having to cope with the problem. It's got to be very frustrating. I'm waiting for my TF to arrive from Amazon. It will be at least a month from order to delivery, but that's got to be less frustrating than having it in your hands, and not being able to use it.
I'm sure the USB connection for charging uses only 3 or 4 wires, so it might be relatively easy to temporarily wire it, but at best, it would be highly vulnerable to breakage. I think you made the right choice to RMA it back and get a new one.
I have a quick question for anyone that already has a charging cable. Approximately how long is it? I looked at the picture in the link, with it wrapped up, but it doesn't look very long. Anything less than 6' will be less than perfect for me, although I could use a USB extension cable if necessary.
My power adapter died on me today!! I can charge with usb from my PC and now im using an old iphoneac adapter to charge with. It is really slow though, gained 1% in about 10 minutes....
rcm_rx7 said:
My power adapter died on me today!! I can charge with usb from my PC and now im using an old iphoneac adapter to charge with. It is really slow though, gained 1% in about 10 minutes....
Click to expand...
Click to collapse
Find a universal USB charger for an iPad. It should charge the TF while powered off, or at least with the screen off. It will take longer to charge, of course, but it should do the job.
After a good long while my X2's microSD port stopped working. So now I can't charge it, or connect it to my computer. I took it to a Verizon Wireless store and they confirmed that the port looks fine, but doesn't work. They had me a replacement shipped. I have the one they just sent me working fine, but I have to return my old one. The old one with the messed up port has Eclipse v2.3 on it, and I don't know how to get it back to a stock ROM without being able to connect it to my computer. It says in the shipping paperwork that they can charge me the full retail price for several reasons, including "software alterations." I can get to the stock bootloader of course, but bootstrap requires me to be plugged in to the AC charger. Any help would be appreciated. Thanks guys.
When you say doesn't work... do you mean absolutely zilch or will it charge?
Nothing
tallyforeman said:
When you say doesn't work... do you mean absolutely zilch or will it charge?
Click to expand...
Click to collapse
I mean absolutely zilch!
Have you tried wiggling the USB plug on your cable when it's connected? Sometimes, it might be really loose. I'm assuming you and Verizon tried, especially if you took it to Verizon and they confirmed it wasn't working.
I'm also assuming you've tried different cables just in case? I do know that if you don't use a cable that was made specifically for the X2, it might not have enough power to charge. I have noticed that with my RAZR (and my X2 before that), using USB cables and chargers that were NOT specific to the RAZR/X2 worked fine for a while and then they wouldn't work or worked sporadically. I would have to wiggle the cable to make it "register" but one slight movement would then cause the phone to say it was disconnected from the charger.
But, if I used the car charger or charging cable that came with my RAZR/X2, it worked fine.
I know some people have also tried bending in the outside part of the USB port more towards the inside so that it results in a tighter fit for the USB connector on your cable and that has worked. But, you definitely want to be careful if you're returning it.
Otherwise, it's probably something on the actual circuit board inside where the port has broken away from the logic board and is no longer registering to the phone when something is connected. At that point, I think you're done.
Thanks for the Ideas
iBolski said:
Have you tried wiggling the USB plug on your cable when it's connected? Sometimes, it might be really loose. I'm assuming you and Verizon tried, especially if you took it to Verizon and they confirmed it wasn't working.
I'm also assuming you've tried different cables just in case? I do know that if you don't use a cable that was made specifically for the X2, it might not have enough power to charge. I have noticed that with my RAZR (and my X2 before that), using USB cables and chargers that were NOT specific to the RAZR/X2 worked fine for a while and then they wouldn't work or worked sporadically. I would have to wiggle the cable to make it "register" but one slight movement would then cause the phone to say it was disconnected from the charger.
But, if I used the car charger or charging cable that came with my RAZR/X2, it worked fine.
I know some people have also tried bending in the outside part of the USB port more towards the inside so that it results in a tighter fit for the USB connector on your cable and that has worked. But, you definitely want to be careful if you're returning it.
Otherwise, it's probably something on the actual circuit board inside where the port has broken away from the logic board and is no longer registering to the phone when something is connected. At that point, I think you're done.
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Click to collapse
Thanks for the ideas, but I already tried all of those with no luck. There was about two days where I could still charge it with some manipulation of the connection, but no more.
What about a different battery, tried a ifferent one?? If the battery is shot, that can create a headache in its own world.
Battery's Good
tallyforeman said:
What about a different battery, tried a ifferent one?? If the battery is shot, that can create a headache in its own world.
Click to expand...
Click to collapse
Nope, the battery is fine. It's working well in replacement phone.
Just replaced the charging port on my ATT SGII i777. Still not charging. Any ideas on what to try next?
The charge port I bought was for a i9100 but I was under the impression that they were interchangeable:
I've tried several chargers so I'm pretty sure it is not the charger,
-- Bud
Cable? Have you tried a different charging cable?I know it sounds ridiculous but I remember someone posting that fixed their issue.
Phalanx7621 said:
Cable? Have you tried a different charging cable?I know it sounds ridiculous but I remember someone posting that fixed their issue.
Click to expand...
Click to collapse
Yes. Charger and cables. tried like 4 different one including two samsung ones.. I also plugged it into the computer and it is not detected at all.
After my original post, I noticed that my cellular service wasn't working either. Cleaned up the old port with a good dose of rubbing alcohol and a soft toothbrush and put it back in. Charger still not working but the cell service is back.
The markings on both boards say GT-i9100 and rev2.2 but the original says R.B82 and the replacement says says R.B84. I doubt that means anything.
Any other ideas or testing to do? Luckily I ordered an external charger and extra battery so I am not dead in the water.
Just a quick update - I bought several other charging ports before I finally found one that works. The one that worked was on ebay from muchbuy-outlet. I emailed them prior to purchasing. They said it would work and it did. Here is the link will expire at some point...
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=270993875674
-- Bud
I tried this one from ebay and it did not work (can't post link so it's ebay item # 330880743336
Im thinking of trying the one you linked. Could I ask when you bought your GS2? I got mine about a mnth after it came out. If you got yours at the same time maybe ill take the risk of buying another board.
changes13 said:
I tried this one from ebay and it did not work (can't post link so it's ebay item # 330880743336
Im thinking of trying the one you linked. Could I ask when you bought your GS2? I got mine about a mnth after it came out. If you got yours at the same time maybe ill take the risk of buying another board.
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Click to collapse
I got mine in the Fall of 2011 right when they came out... -- Bud
you know, I didnt use my i777 for 6 months, and I went to charge it and it wouldnt charge... It would just sit there with the captivate lights blinking rapidly like it wanted to start, and didnt... Long story short, I took the battery out of my i777 and used my t989 as a temporary charger just to get some juice in there (to about 10 %) and switched it back to the i777 and the i777 charged it no problem after that. I think there could be an issue with the i777 firmware which doesnt charge a battery that has gone to complete dead.
I have no issues charging or connecting to adb now
ssmr2t said:
you know, I didnt use my i777 for 6 months, and I went to charge it and it wouldnt charge... It would just sit there with the captivate lights blinking rapidly like it wanted to start, and didnt... Long story short, I took the battery out of my i777 and used my t989 as a temporary charger just to get some juice in there (to about 10 %) and switched it back to the i777 and the i777 charged it no problem after that. I think there could be an issue with the i777 firmware which doesnt charge a battery that has gone to complete dead.
I have no issues charging or connecting to adb now
Click to expand...
Click to collapse
It is because the usb port that we have on our phone is not that great. Before I got my port fixed by Samsung, it would not be able to charge an empty battery, but now it is fine. Although sometime when the battery get too hot, it just through the phone in a loop of charging just enough to boot then shut down again.
You need I9100 gt model Rev 2.3 to replace sgh i777 At&t usb flex cable.
I just changed mine. Mine was rev 2.3. I got mine ebay at the "Cellphone-Repair-Shop" Search for "usb flex cable i9100 gt" model. It has to be the Gt model and it has to be The rev 2.3. So ask your seller before you buy. I believe the cellphone repair shop only sells 2.3.
I did put the Non-GT model in first because I read several reviews that it would work if I bought it from a specific store. This turned out to be a misplacement of many reviews. I am returning that one tomorrow. The wrong one charged for a day. Then nothing... and it caused all kinds of reception problems. Pretty much made phone useless.
Now with the Gt model in, when I connect to computer (wouldn't work before) it reads in explorer that this is a i9100 gt model phone. I do believe it is the new usb port that causes this to be read as a Gt i9100 and not the warning screen caused by rooting.
I wonder if this will cause any problems when flashing roms or anything else like otg usb mounting.
cduced said:
Just a quick update - I bought several other charging ports before I finally found one that works. The one that worked was on ebay from muchbuy-outlet. I emailed them prior to purchasing. They said it would work and it did. Here is the link will expire at some point...
-- Bud
Click to expand...
Click to collapse
This one also worked for me, thanks Bud!! I also got my phone in Oct of 2011.
when charger plugged in it goes on and off
cduced said:
Just a quick update - I bought several other charging ports before I finally found one that works. The one that worked was on ebay from muchbuy-outlet. I emailed them prior to purchasing. They said it would work and it did. Here is the link will expire at some point...
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=270993875674
-- Bud
Click to expand...
Click to collapse
Bud,
When I plug in my charger the charging circuit goes on and off. I have a tone that dings once (or makes a "BEDUP' sound) indicating the charger is charging and it sounds like a bell indicating that the charger circuit connects and disconnect even before the BEDUP sound can fully complete! LOL Well instead of just one 'bedup' sound it bedups then bedups again! and again etc. The actual indicator on the battery icon goes on then off in sync to the bedups. I suspect its the dock connector charging port but am not positive. I have two I777's; the second one charges fine with the same usb cable so the cable is ruled out. I also had trouble using ODIN and getting my drivers to load in windows "Intermittently", but only on the SUSPECT I777.
Sometimes I can get it to charge by holding the USB cable either pressed upward or downward but it I change pressure at all it will go out.
Were the actual metal strips on your dock connector worn out? That is what I am thinking my issue is. If so It will require another charging port.
After reading your post an reevaluating my issues I am even more sure it is the charging port, but would appreciate any input you may have about your experience!
Thanks for your input!
cduced said:
Just a quick update - I bought several other charging ports before I finally found one that works. The one that worked was on ebay from muchbuy-outlet. I emailed them prior to purchasing. They said it would work and it did. Here is the link will expire at some point...
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=270993875674
-- Bud
Click to expand...
Click to collapse
Hey, thanks for the info.
My i777 device has the same issue. But the item in the above link does not ship to my country.
So I checked on ebay for another S2 REV 2.3 usb flex cable and found this.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=140959296482
But in the cable you have bought it says "R.CB4 28 GT-I9100 REV2.4" and on my selected cable it says "R.CA4 GT-I9100 REV2.4"
Is that a big difference or should I not worry about it?
Thanks!
MWTTRON said:
Bud,
When I plug in my charger the charging circuit goes on and off. I have a tone that dings once (or makes a "BEDUP' sound) indicating the charger is charging and it sounds like a bell indicating that the charger circuit connects and disconnect even before the BEDUP sound can fully complete! LOL Well instead of just one 'bedup' sound it bedups then bedups again! and again etc. The actual indicator on the battery icon goes on then off in sync to the bedups. I suspect its the dock connector charging port but am not positive. I have two I777's; the second one charges fine with the same usb cable so the cable is ruled out. I also had trouble using ODIN and getting my drivers to load in windows "Intermittently", but only on the SUSPECT I777.
Sometimes I can get it to charge by holding the USB cable either pressed upward or downward but it I change pressure at all it will go out.
Were the actual metal strips on your dock connector worn out? That is what I am thinking my issue is. If so It will require another charging port.
After reading your post an reevaluating my issues I am even more sure it is the charging port, but would appreciate any input you may have about your experience!
Thanks for your input!
Click to expand...
Click to collapse
Sorry I missed this but anyone having this issue should first try cleaning the port with a small brush (soft toothbrush or I used these: http://www.dentek.com/product/144/easy-brush-cleaners/) dipped in isopropyl alcohol. That may help (or not). If that doesn't solve the problem, you are going to need to swap out the charging port. -- Bud
igayan1991 said:
But in the cable you have bought it says "R.CB4 28 GT-I9100 REV2.4" and on my selected cable it says "R.CA4 GT-I9100 REV2.4"
Is that a big difference or should I not worry about it?
Click to expand...
Click to collapse
It was hit or miss for me. I ended up buying tow before getting the 3rd to work. I finally emailed several sellers and bought one from a seller that told me it would work with the AT&T version and luckily it did. -- Bud