[Q] Play Store App Demo Videos Don't Play - Nexus 9 Q&A, Help & Troubleshooting

On my Nexus 9, in the Google Play Store, when I try to watch the demo video for any app, it will only play about 1 second of the video. Anyone else have this problem? Please reply either way. I would like to know if its working for anyone else.
Thanks!

Same for me. I first thought it was WiFi sucking, but its too consistent, its a bug on n9, works fine on my nexus 5.

Thanks. I thought the same thing and I have also tested on the same WiFi with my Nexus 5, both running Android 5.0.1 and it works on Nexus 5. Anyone know if this has been reported?

Ditto. Nexus 7 on Lollipop. Same issue. Tried all the normal debugging methods with the play store and video players.

KevlarTheGreat said:
On my Nexus 9, in the Google Play Store, when I try to watch the demo video for any app, it will only play about 1 second of the video. Anyone else have this problem? Please reply either way. I would like to know if its working for anyone else.
Thanks!
Click to expand...
Click to collapse
Ditto on Nexus 9 here also.

I have the issue on my Shield Tablet running 5.0.1
I went into the developer options and unticked use Nuplayer, rebooted, that got it working for a while before it stopped again.
Ticking and unticking that box now has no effect.

Nexus 9 on 5.0.1
I see I am not the only one that has this issue. I did notice that if you hit the settings icon lower right corner of the screen. You have an option to select quality which doesn't seem to stick. But it also has a youtube link that if you tap, takes you to the youtube app and plays the video just fine through the youtube app itself.
Also when listening to music through the google play music app, when it has an option to play the music video, the same thing happens .
I have tried messing with the NuPlayer and AwesomePlayer, rebooting etc. and can only get 1 video to play before its back to not playing again.
I saw that a similar issue was reported to google where no videos could be played but this seems different? Can anyone confirm if its the same or different? and/or if google is working on a fix?

Exact same issue here on Nexus 9. Videos play for about half a second then stop. This happens in Google Play store previews, and Google Music videos. I have tried everything, including restarts, clearing cache, deleting/reinstalling all related apps, adjusting Nuplayer setting, and even factory reset. My Nexus 5 has no problems, so it's clearly a Nexus 9 bug. I tried contacting Google and they gave me the typical 'turn your tablet off by holding the power button for a whooooole 2 seconds....' response. I'm a long time Nexus fan, but I do get tired of these bugs.
Anyone found a solution?

It's not just a Nexus 9 problem, I'd already posted it doesn't work on my Shield tablet and I upgraded my old N7 2012 to 5.0.2 yesterday and it doesn't work on that either.
I don't think there is any solution sadly.

Just uninstall latest youtube update from playstore and it will work fine again.
Stupid google didn't fix this issue yet.

Wow, uninstalling youtube updates actually did work! Thanks!

Worked for me too, thank you

Yup Really puzzles me why google didn't fix this yet.
My back cover was also flexing a bit around middle and upper right (when looking from the back side). That was a pretty easy fix. Now its solid as a rock. If anyone has that problem I could upload a fix on youtube.
Besides above problems, I absolutely love this device.. Imo it's hand down the best android tablet to date, despite these flaws.

If you upgrade to YouTube v10, this will also fox the problem.
If you don't see the update in the Play Store you can download it from APK Mirror.
http://www.apkmirror.com/apk/google-inc/youtube/youtube-10-02-3-apk/

Yes, I can confirm this. Installed latest YouTube update from the Play Store (10.03), now demo videos play fine.
Sent from my Nexus 9

Related

[Q] Youtube Issues

Okay, I am either losing my mind, or there is something seriously wrong with the Youtube Android app. I have a Nexus 10 running CM 10.1 (have also run PA and stock) as well as a Galaxy S3 running Beans (previously CM10). On both of these devices, Youtube can't seem to reliably play for more than 4 minutes at a time. Furthermore, any time I try to seek forward in a video, the player crashes. Finally, every time I click a Youtube link from another application, the video will not load; I have to go to a different video and go back to the one I was trying to watch. Is everyone having these problems? Is there anything I can do to help alleviate these issues? I was planning on using my Nexus 10 to watch online lectures on Youtube, but it will be of little use for that if it can't play more than 4 minutes of video and I am unable to seek to my previous location!
Try finding a way to uninstall the app and then reinstall it. Maybe using a apk file? It could be the YouTube app that comes with the ROMs on your devices are either very buggy or might be corrupted. My YouTube app currently works fine on stock ROM but I have not yet tried cm10 so I'm not quite sure. Hope this helps
Sent from my Nexus 7,
That's an issue with CM ROMs I believe. Had the issue on CM10. Try setting the quality to HQ in settings. That's the way it worked on mine.
Or alternately you can try tubemate app
Life!

Youtube app never fully buffers a video

Hello, recently (like android 4.2) youtube has decided to stop buffering videos whenever it feels like it, which means the video just hangs when it gets there with the little buffer wheel spinning. Sometimes it will continue to load the video after it stops, but most of the time it just locks up the whole app and you have to force close it and re-launch it. I have tried clearing app cache and data and what not, but nothing has helped. I even tried turning off wifi optimization, but that didn't help either. I thought that maybe it was my ISP, but the same videos in the browser play just fine with no buffering at all. It seems to do this regardless of the length of the video. I get about 30mbps down and 5.5up when I run speedtest on my tablet, so I don't think it's the connection that's causing the issue. I should also mention that this happens regardless of quality. It will load relatively quickly to a certain point, then just never buffer again. I fear the only way to resolve this issue will be a factory reset.
This Reddit thread solved my YouTube issues. I have fios, fyi.
http://www.reddit.com/r/technology/comments/13kmvd/have_time_warner_internet_but_can_barely_stream/
Edit: oops this apparently.might be a problem with the new YouTube app.
Sent from my Nexus 4 using Tapatalk 4
I get this! All started when I upgraded to android 4.3! Its highly annoying, and the only way. I have found to fix it is to kill the YouTube app, find the video and place you where at, and then go from there
I also had this issue before the YouTube app was recently updated
Sent from my Nexus 10 using Tapatalk 4
I'm having the exact same issue! I might get it to play one video and the it buffers constantly. Anybody else have this issue? I'm running stock 4.3 uprooted. YouTube works fine on my s4 and laptop, but hangs on the Nexus 10!
Sent from my Nexus 10 using xda app-developers app
Happens on my moto x too.
Sent from my XT1056 using Tapatalk 4
Can also confirm on Nexus 10.
-------------------------
My devices:
Nexus 10 - Stock Rooted
Nook Tablet - CM10.1
Same problem here.
You don't have to force close youtube by the way, simply pressing the home button and going back to youtube afterwards does the job for me as well.
I hope they will fix that issue soon
This sucks so bad! I just got this awesome nexus 10 and I literally cat go 5 seconds without buffer. Do I have a bad unit? How do I fix this? I can surf the web just fine so it isn't my wifi to the nexus 10.
methodz said:
This sucks so bad! I just got this awesome nexus 10 and I literally cat go 5 seconds without buffer. Do I have a bad unit? How do I fix this? I can surf the web just fine so it isn't my wifi to the nexus 10.
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Click to collapse
Try an app called "Viral' from the playstore. I started using it as it can play YouTube music videos in the background while I'm using some other app. Recently I've been having issues with the default YouTube app and discovered that Viral did not have those issues. It may be worth giving it a try. I'm using a 4.4 custom ROM linked in my signature so your mileage may vary.
The issue I'm having is YouTube stops half way through a video and simply will not continue playing that video from the stop point, even after a reboot. I can play another video but it too stops half way or so in.
The YouTube app isn't NEARLY as good as it should, I'm still enraged and disgusted about the fact that the YouTube app on iPad is so MUCH better than the Android one, it has gestures to let you toggle full screen , it has pull down to refresh on lists (like the pull down to refresh on the gmail app), if you exit the app and come back, the video you were playing doesn't have to be rebuffered again (it keeps a few seconds buffered so you can watch the video quickly) AND worst of all, the iOS app lets YOU choose the resolution of your stream, what you get isn't an HD "on" and "off" toggle, you get proper choosing, like on the website, you get to choose between 240p, 360p, 480p, 720p AND 1080p, HD on our app is 720p, not 1080p, actually Google disabled the option from all android apps.
After that update I lost a lot of faith in Google, no wonder the iPad has so many more high quality apps, if you want devs to take you seriously, then YOU should give proper support to your devices, 1080p streams should have been available ever since our N10 was released, this **** is just unacceptable.
Thanks @3DSammy for the tip about the Viral app. :highfive:
Well, I figured out the issue, but not a fix. I think it's tied to comcast's router. I set up an old linksys with a broadcomm wireless unit as a repeater and I haven't had a single issue since. Numerous router resets and devices restores did nothing. It doesn't make any sense though because it only happens with the YouTube app, but same settings and everything I was able to watch a video completely on my nexus 10 on the repeater that I could not get through on comcast's router/modem(Aaris unit). It's strange though because my repeater connects wirelessly to my comcast router, so it goes nexus 10 to linksys repeater to comcast's router. It could be a security issue I guess, but I didn't look into it.

Music Controls Not Working (LG G Watch, Nexus 5, Android L Dev Preview)

I've been using the LG G Watch for a while now and I'm really loving it. However, I noticed that the music controls don't seem to work properly.
When I play a track on my Nexus 5 via Google Play, the artwork and title appear on the watch face, but pausing / playing don't work and I can't skip or go back a track, either.
As far as I can see I'm using the latest version of the Google Play Music APK and the watch is running the latest firmware. I've also tried resetting the watch and re-syncing the apps on it.
Another thing to note is that I'm running the Android L Developer Preview - not sure if that makes any difference.
Has anyone else had this issue?
Duddyroar said:
...play a track on my Nexus 5 via Google Play, the artwork and title appear on the watch face, but pausing / playing don't work and I can skip or go back a track, either.
Click to expand...
Click to collapse
Same exact music issues here. LG G Watch, Google Music v5.6.1609P.1258283, Android L Preview, Nexus 5.
marving11 said:
Same exact music issues here. LG G Watch, Google Music v5.6.1609P.1258283, Android L Preview, Nexus 5.
Click to expand...
Click to collapse
Glad I'm not the only one getting this. Google Music updated today, but the issue is still there.
Same issue here on Google Music, Pocket Casts, and Player.FM - kinda annoying!
Same here, went back to 4.4.4 as many apps were having this problem (Google Music, Google Movies, Youtube)
Same issue for the Samsung Gear Live with Nexus 5 L preview.
Same issue here, works on HTC one m8, but not on nexus 5 and 7 running L. I assume its a problem with the way L handles music controls in notifications.
Happens to me with Spotify, the notification shows up but the play/pause control doesn't work. Using a Gear Live with a Nexus 4 running CM 10.2.1 (Android 4.3). However, Spotify works perfectly for a friend using a GS4 running KitKat connected to a LG G watch.
Got mine today, running Android L preview also and having the same issue. Anyone know of a fix/update on its way perhaps?
I do know that persistent/non-cancelable notifications are not mirrored to Wear for ANY app. That's usually the type of notification used to show playback controls, but it doesn't explain why the apps that have been updated don't seem to work correctly.
I also had this problem with L installed. I've since reflashed the stock 4.4.4 image, and they work fine.
Can anyone confirm whether this issue has been fixed in L yet?
It's one of the only things keeping me from using L on my everyday phone.
grimih said:
I also had this problem with L installed. I've since reflashed the stock 4.4.4 image, and they work fine.
Can anyone confirm whether this issue has been fixed in L yet?
It's one of the only things keeping me from using L on my everyday phone.
Click to expand...
Click to collapse
It will be fixed in the full release. But the dev preview won't be updated.
I thought I was the only one. So we have to wait for the Android L official release, hopefully it won't be to long
Same for me
I have the exact same issue with my Nexus 5 and Android L preview build LPV81C. Hoping it get fixed before full release. Fingers crossed ...
I have the same problem with my G Watch and Nexus 4 (running stock 4.4.4).
Anyone found a solution?
Edit:
Not a problem anymore, it was caused by an app for controlling my headset... -_-
I have the same problem with stock Nexus5 and Samsung Gear Live
I have the notification on gear of some song and when i try to "open on phone" none happens. If i try to play nothing happens again
BUT, if i open an music app (like Google music) and tap play on wear, then spotify (and this is strange) starts to play (a song different from that reported by wear notification).
This don't happens until i don't start an music app (seem that when i start a music app something will be initialized).
I also think that the notification on wear is something of old that has been stored by wear but not updated (probably after a spotify update).
Hey guys, try Wear Music Controller in the Play Store. It should control all your music players for you!
I have the same issue with you.
same here
Recently got my moto 360, doesnt work as well. Safe to say its the L preview bug.. But so disappointing
barkside said:
Hey guys, try Wear Music Controller in the Play Store. It should control all your music players for you!
Click to expand...
Click to collapse
Thanks man works great.:good:

Tablet z issue with Google play movies..

I updated to Lollipop 5.02 and everything went smoothly..
Only issue I have experienced is with Google play movies..
When streaming the movies all works as it should however when I download the movies to my Tablet Z for offline playback I experience sound dropouts and video lockups for several seconds through out the movie making movie viewing impossible...
I have tried clearing the cache in google play as well as doing a factory reset of my tablet and reinstalling Google play all to no avail.....
All downloaded Vudu and Disney movies work perfectly, its only google play that the issue arises...It worked perfectly in Kit Kat..
All my other devices running 5.02 have no issue with Google play just the Tablet Z...
Any ideas on what I can do....
I've had the same exact experience. did you ever find a solution?
ernieg92 said:
I've had the same exact experience. did you ever find a solution?
Click to expand...
Click to collapse
Nope...Still suffers from lockups and audio dropouts...Very frustraiting...
Vudu Works perfectly...And my Samsung S6 with lollipop 5.02 has no problem with Google play movies...
Problem has to be with the Sony upgrade....
It never had a issue with Kit Kat..
warriorking said:
Nope...Still suffers from lockups and audio dropouts...Very frustraiting...
Vudu Works perfectly...And my Samsung S6 with lollipop 5.02 has no problem with Google play movies...
Problem has to be with the Sony upgrade....
It never had a issue with Kit Kat..
Click to expand...
Click to collapse
Did you try a factory reset, to see if it cleared up the issue? I haven't tried that yet but if you did it and had same result, then I'm not going to waste my time.
ernieg92 said:
Did you try a factory reset, to see if it cleared up the issue? I haven't tried that yet but if you did it and had same result, then I'm not going to waste my time.
Click to expand...
Click to collapse
Tried a factory reset twice ...Still the same problem....
You could still try and see if I helps in your case...
I will just wait for the 5.1 update that is coming and hope it solves the problem...
5.1 Just went live today, downloaded and updating as we speak ..
Will see if it fixes the freezing issue...
:laugh: Allright!!!!! 5.1.1 fixed the Google play movie issue on my Tablet Z, All my downloads play perfectly Now....
Thanks Sony........
Also the volume softness issue is fixed as well..
Tablet has great volume again with enhancements available as well...

4th Gen 8.9 HDX OS5 steaming app video playback issues.

All, I updated to OS5 a couple of weeks ago and since then I noticed that a few streaming apps seem to not function. I originally noticed the Showtime Anytime app wouldn't stream properly. The audio would play fine but the video would freeze and skip around. I don't use this app often so I figured maybe an app update would come later. Well, yesterday I tried to use WatchESPN and it was doing the same. It is a little different though as I can reboot the device and if I start WatchESPN right away I can watch something, but if I close the app and come back into it, it again does the freezing. Additionally, last night I tried to watch the GOP debate on the Fox News app and it did the same thing as the Showtime app. I did a factory reset to see if maybe something got hosed, but upon reinstalling the apps, I get the same response from the video. Again, the audio is fine. Normally I would think that the App is causing the issue but with multiple apps it looks like maybe a video rendering issue with the OS5? Can someone else test these apps and let me know what you are seeing? All of these apps worked fine before doing the upgrade. Hulu, Netflix, TWC and other apps work fine. Thanks.

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