[Q] Device Storage Mysterously Disappears - Fire HD 6 and 7 Q&A, Help & Troubleshooting

Fire HD 6 (4th Generation) (KFARWI). Fire OS 4.5.2 (Android 4.4.3). 8 GB model.
Fresh factory reset. Immediately locked down everything with Parental Controls in main user profile. Added one child profile. Added ES File Explorer to child profile. Used ES FIle Explorer to load Settings from inside the child profile to look at Device Options > Storage for the child profile. I took pictures of the Device Options Storage screen all along the way, because I had previously suspected there is something strange here.
MAIN PROFILE: Your Files: 789.52 MB, Free: 4.26 GB. (before child profile added)
CHILD PROFILE: Your Files: 1.02 GB, Free: 4.02 GB.
Went to bed, connected to the charger.
In the morning...
CHILD PROFILE: Your Files: 1.72 GB, Free 3.31 GB
Didn't even use the device and it lost/used 700 MB, which cannot be explained by looking at any of the details listed on the screen (System, System Applications, Applications, Books, etc.).
I compared these numbers to those listed in ES File Explorer > SD Card Analyst. They are essentially the same when looking at ES File Explorer's Total, Used, Avail.
Questions:
1. I bought an 8 GB model, why is the total storage (used+available) only 5 GB????? Can everyone confirm their devices also have only 5 GB total storage.
2. The On-Device Storage details/categories (e.g. System, System Applications, Applications Books, etc.) under Device Options > Storage "On-Device Storage" do NOT add up to the "Your Files" used amount given. What storage is being used that is not being categorized????
3. Whatever is eating up the storage, I would like to stop it. How can I figure out what it is, when it not showing in any of the listed categories, yet it consumes more memory than any of the categories listed. (e.g. ~700 MB is used up without any user interaction, yet the top category "System" only uses 286 MB).
I didn't realize that Amazon had reserved ~3 GB of space not available for use by the user, but apparently that is *currently* listed in the specifications: "4.5 GB available to user". I know that mysteriously disappearing storage space problem has been reported on some of the amazon customer reviews of the device, with a customer noting the only way to recover the lost space is to factory reset the device.
Any suggestions on how to track down the root cause of the mysterious storage hog?
Any ideas on how to increase the usable storage space above the 5 GB? Any ideas on what the other 3 GB is used for, whether it is necessary, or could be resized?
Interested in what you think.

On another Fire HD 6 4th Generation device I was able to recover almost 350 MB of space by using ES File Explorer to launch the child-profile Settings > Device Options > System Applications > App Store > Clear Data.

Related

[Q] [10.1v]Memory full notification - Applications 7.52 GB

Hi,
Got a notification that I only got 8.5 Mb left on my memory!!
That seemed a bit weird to me cause I hadn't many movies on my tab.
And I have only added a few apps.
I checked out Storage under Settings.
Media 5.32 GB (I deleted a movie)
Applications 7.52 GB
That can't be right!!
When I click Applications and select All a list appears with the Applications.
Now way that all adds up to 7.52 GB!
I checked the browser cache but that was not the cause.
Any ideas what's causing this and how can I get rid off this crazy number.
It can't be right.
TIA
*****
10.1v still on 3.0.1
since the application limits in size has been altered it is possible that your tab has that ammount of applications.
A good example would ben asphalt 6 or something, they most of the time require alternate downloads that can add up to 600 mb per application.
Could you post a list with your current installed applications?
It lists from top the bottom decreasing sizes.
At the top I have Google Earth 104 Mb
Maps 103 Mb
Aldiko Reader 17.13 Mb
Adobe Flash Player 10.3 11.96 Mb
MoboPlayer 8.77 Mb
Music 7.45 Mb
Gallery 7.20 Mb
Find Differences (Game) 6.88 Mb
MoboPlayer Codec 6.78 Mb
QuickOffice 6.30 Mb
After that only apps with sizes under 5 Mb (About 60 of them from 5 MB to 0 MB)
No way that adds up to 7.65 GB
Memory = RAM
Storage = Flash
Looks like you ran out of RAM, not storage.
try clearing cache of high resource seeking apps like google earth,market, google maps, browser etc. Try applications>all>and check the cache size for each (hectic but worth a try)
I recreated the notification by adding a couple of movies to my tab.
It said "Low on Space"
Text by clicking said "Tablet Storage Space is getting low"
Settings/Storage
Internal Storage
Total 14.12 GB
Media 6.58 GB
Applications 7.52 GB !!!!!!!!
Available 22.27 MB
Applications Top 5
Maps 108 MB
Earth 104 MB
Aldiko Reader 17.13 MB
Adobe Flashplayer 10.3 11.96 MB
Gallery 10.77 MB
After that the size goes rapidly from under 10 MB to under 1 MB.
I checked cache of all applications listed but found nothing disturbing, rather small sizes actually.
Browser cache was 25 MB for instance.
So I really don't know where that 7.52Gb is coming from.
I had only 22.27 MB left and tried to copy another movie to see if it would overrule "the limit" but it didn't, it said I couldn't add more because of the low space.
So this is really a problem if applications take up more than half of the flashmemory.
The only thing I can probably do is to restore the tab to factory settings.
I'll be waiting until the 3.1 update arrives, if it arrives.
Suggestions are welcome though.
TIA
try backing-up from rom manager, and format the internal memory!there seems to be a bad file cluster in there!
really. I've had exactly the same problem with you! I tried restarting the device, and it recovers around 400mb instantly! lol
Oooooooooh,
By restarting you mean to turn it off and on again.
Mine doesn't do that, it remains at 7.52GB
*****
By rom manager you mean the clockworkmod from the market.
I have checked out the free version but I understand your tab has to be rooted.
Mine isn't.
It also said when Samsung you have to download something from xda-forum!
I like to know more about it, I am really not up to date in that field.
Copy the folders on sd card you reckon important as backup on your pc or any container manually, format the sdcard.
OR
The rooting process involves saving the ***.zip file(with the root tools) into sd card, booting into recovery, applying update.zip from sd card and reboot thus you are good to go. For the zip file and details
http://droidbasement.com/db-blog/?p=2054
INSTRUCTIONS
Go into command window> typing cmd in START>RUN
Direct to the drive and address containing the adb.exe file, eg
C:\Program Files\Android\android-sdk\platform-tools\
adb push su_busybox_misc-sam_tab_10.1-061611.zip /sdcard/ (you can manually push the zip file into root of sdcard from windows XP etc hence this command not required)
adb reboot recovery ( this perhaps works on 3.0 versions but not 3.1)
volume down to apply update from /sdcard
select .zip
hit power to select
scroll down to apply, and apply.
after flash, reboot
I think I found a way to help you.
Go to settings -> storage -> click at Applications
See all the items in there, and see which one has the biggest memory of all.
There aren't any with huge filesizes, see post 3 and 6.
@mughalgxt
Thanks for sharing but that sounds very complicated for a newbie like me .
I'll think I will wait for a while until I try this.
I have contacted Samsung support, let's see what they can tell me.
Well, I suggested you to ,make a folder in your pc drive, copy files from tab' sd card which seem important, mainly those of your movies,music,pics and installed applications than format the sdcard mounted on pc! There seem to be some bad file clusters on the sd card.

Low on OS space what can I delete?

I got a message saying I was getting low on space. I bought a program call SD Maid which tells me I've used 1.4 GB out of 1.97 GB. It has an option called "CORPSE FINDER" which comes up with some files like:
com.motorola.batterymonitor
com.motorola.blur.contacts.deferred
com.motorola.android.wmdrm.webpush
com.motorola.android.simmanager
com.mot.readout
com.motorola.dock.provider
these files are located in /data/data/
and /data/data/.com.mot.readout/lib
and /data/data/com.motorola.dock.DesktopDock/shared_prefs/com.motorola.dock
Is is OK to delete these files?
Are there other obvious files I can delete off the phone?
Another app called FREE SPACE tells me I have used 93% of system space or 298MB out of 319MB available. Is there a way to increase the available space?
Thanks for any suggestions
What? Move apps to internal memory if you need space.
How can you fill up 10GB?
Agreed, move apps to internal storage. And you can use DiskUsage to see exactly what is taking up how much space and delete it.
no effect
Moving apps to external SD or uninstalling apps has NO EFFECT on the SYSTEM space, according to FreeSpace (ROOT). After uninstalling apps the space used by the SYSTEM remains unchanged at 93%:
size: 319.5 MB
used: 298.5 MB
free: 20.9 MB
Uninstalling apps or widgets decreases the space used by DATA which currently is:
size: 2015.8 MB
used: 1371.8 MB
free: 643.9 MB
So the issue is how to decrease space used by the (android) SYSTEM.
thanks
nothing user created is being stored on the /system partition. that partition is only for the ROM itself, all your customizations go to /data partition (except if you modify your /system partition with root access and adb/terminal/root explorer) you shouldnt be bothered about the free space in the /system partition. the /system partition is supposed to stay as it is throughout your usage - except if you flash another rom or mod this one. thats it
free space
Thanks for your info. I am rooted, and installed root explorer, but thats it. I have recently gotten the laptop dock. The only reason this came up was because of a message about low space in my drop down menu. I have a lot of apps installed but have ample space in all partitions except the system partition. I didn't write the message down, but if it comes up again I will in order to get an idea of where its coming from.
WAIT. THAT's IT.....the laptop dock. That message must have come from using the dock !!
I will confirm next time it happens......
thanks guys.
The message is about the Ram consumption, which the webdock consumes rather fast with several programs open (firefox with many tabs, open office and so on)

[SOLVED][Q] Device memory eaten

The Device Memory section at the storage page in setting displays that:
Total space: 1.97 GB
Applications: 1.23 GB
Available: 49.52 MB
Where did the 700MB gone?
This happens when I upgrade the Android from 4.0.4 to 4.1.2. I've installed less apps in 4.1.2 than in 4.0.4 (I wiped my phone before upgrade).
I tried to wipe dalvik cache which give only 10~20MB. How to freed the eaten device memory?
Also, strange enough, I've move many apps moved to sdcard but it seems their data are still remain in device memory. I check one large apps' info:
Total: 165 MB
Application: 100 KB
USB storage app 51.81 MB
Data: 113 MB
SD Card 0.00B
Does this mean 113MB data still in device memory?
EDIT:
I finally found out what take up the near 700MB space.
I delete all files in /data/lost+found/ freed 666MB.
I use an apps called disk usage to locate this.
Jelly bean takes up a lot more storage space than ICS for a start. How many apps do you have installed? I have about 60 downloaded apps installed (not including the pre-installed apps) & I have 0.97GB free in that partition. Do you have a few hundred installed?
Sent from a galaxy far, far away
In my App To SD in ZDBox (an integrate toolbox apps with app2sd, taskkill, etc function), I have 43 Apps in phone (only 8 apps movable) and 41 Apps on SD Card, not counting android component. But in the "All" page in Application Management in Options, I got 200 Apps including android components.
I don't know which is more trustworthy but no matter how, many large apps have been moved to SD Card. Even from the "All" page in Application Management which includes many android component, I manually add up the space occupied. It is just 1.25 GB.
Where do the 700 MB gone and how can I get them back?
By the way, how many disappeared device memory do you have, Hopper8? I mean when you subtract the sum of all components including available space from total.
Weird. From what I manually added up all apps in phone and sd card, its just 1.25GB.
But there are 1.23 GB of Application in "Device memory" and 1.66 GB of Application in "USB Storage" in Application Management.
1.23+1.66=2.89 GB >>1.25 GB
I am driven crazy.
xerubium said:
Weird. From what I manually added up all apps in phone and sd card, its just 1.25GB.
But there are 1.23 GB of Application in "Device memory" and 1.66 GB of Application in "USB Storage" in Application Management.
1.23+1.66=2.89 GB >>1.25 GB
I am driven crazy.
Click to expand...
Click to collapse
Hmm. Without seeing what you're adding up, its hard for me to visualize. It does sound like you're missing some space though.
How did you upgrade to JB? Did you flash via odin? Or accept a Kies/OTA notification? I'm thinking that a full wipe is in order. First step is factory reset.
Hopper8 said:
Hmm. Without seeing what you're adding up, its hard for me to visualize. It does sound like you're missing some space though.
How did you upgrade to JB? Did you flash via odin? Or accept a Kies/OTA notification? I'm thinking that a full wipe is in order. First step is factory reset.
Click to expand...
Click to collapse
I did a Wipe Data/Factory Reset and Wipe Cache and flash [Stock Official Firmwares] I9100XWLSW (4.1.2) - United Kingdom (XEU) [05-06-13] with ODIN.
It's difficult to make a list of my apps but as for my adding up, it includes all data except cache of all apps installed on no matter device storage or external SD card. I also checked the apps' cache size with a system cleaner. Only 30 MB of Cache in total.
Do you have device memory not inside any categories (not even in Miscellaneous or System)? Strangely I just have one categories, Application, except available under Device Memory (or Internal Storage in some version) section at Storage in Options.
Hmm. And you have used a few different system cleaners and such to have a look at what's on there?
As for my listings for the storage usage, I've got available, apps, and cached data for my internal storage. Nothing else.
I really don't know if I can be of any other help to you mate if there are any other posters who can help, please do.
Sent from a galaxy far, far away
I win
PS: You didn't flash any pit files previously, no?
Either you've got "hidden" apps or a piece of your nand is not reachable/writable
Sent from the little guy
I've got the same problem. Running Revolt/JB ROM. But had the same problem with the previous ROM (AOKP/JB).
Storage tab in settings reports: total space: 1.97GB , Apps (app data & media.. : 0.95 GB, Available: 242MB.
So yeah. Android's using some fuzzy math here, or something isn't being reported properly.
I did a full factory wipe, no luck fixing the issue.
95 apps, rough count just flipping through the screens in the app drawer.
Sent from my SGH-M919G using xda app-developers app

With >400MB of free internal space, I KEEP getting "INSUFFICIENT STORAGE AVAILABLE."

With >400MB of free internal space, I KEEP getting "INSUFFICIENT STORAGE AVAILABLE."
FULL TITLE: "I removed enough apps to have over 400 MB of available internal space. Why does my Samsung Galaxy Victory STILL tell me "INSUFFICIENT STORAGE AVAILABLE?""
---
I'm trying to clear out the memory to make sure my "FolderMount [ROOT]" app will install so I can finally move so many apps to my SD card and reinstall a LOT of deleted apps.
I feel my system is glitching, big-time. It's pretending that 400+ MB free space of ~1.73 GB available is STILL not enough space to install a 1.28 MB app.
Is there a System setting to enable me to change the "insufficient space threshold?" I hope I can change it to something like 2.5% instead of whatever high percentage it's set to now.
---
**UPDATE**: I cut-and-pasted ALL folders from SPH-L300/Phone to SPH-L300/Card. The "Android" file folder restored itself and I now see 404 MB free space of 1.83 GB on "Phone" in Windows, and 607.59MB (32.5%) available through AppMgr Pro III.
Strangely enough, I see "Total: 1.73GB and Avail: 507.25MB (28.7%) (emulated)" under where it says "SD Card" on AppMgr Pro III. (Note that in case you don't know already, AppMgr Pro III doesn't support moving apps to SD on my Samsung Galaxy Victory.)
Despite doing all this tonight, I STILL can't install new apps. *What else do I need to do to make it install new apps again?* And is there a space threshold editor that I can lower the settings on?
Try to wipe cache.
this is a very common problem with older versions of android,which version are you using?

Lost storage space

Hello everyone. I noticed something odd with my phone today as play store refused to install updates due to low storage space. Thats odd because i'm %100 sure that i'm not using all space. Now if i connect my phone to pc over usb, then select everything in my internal storage, total size shows 3.64 GB. And using Zen File Manager it shows that used internal storage is 3.82 GB. Thats close enough. But same zen file manager (as well as total commander) shows me i have only 690 MB free left out of 11.79 GB total storage and there is 8.67 GB of "other" files apart from images apps videos etc. My question is how can i find what could be this 8.67 GB of "other" files and how could i access them as i can't find them on pc or on file managers?
Using: Xperia Z1 C6903 on 14.6.A.1.236 (Android 5.1.1) rooted with locked BL.
Seems like file managers can't keep track of app sizes correctly. Also had more than 3 GB in "cached data" in settings -> storage. Deleting cached data freed up space to a point that it makes sense. I'm writing because it may help someone with similar problem.
Konur said:
Hello everyone. I noticed something odd with my phone today as play store refused to install updates due to low storage space. Thats odd because i'm %100 sure that i'm not using all space. Now if i connect my phone to pc over usb, then select everything in my internal storage, total size shows 3.64 GB. And using Zen File Manager it shows that used internal storage is 3.82 GB. Thats close enough. But same zen file manager (as well as total commander) shows me i have only 690 MB free left out of 11.79 GB total storage and there is 8.67 GB of "other" files apart from images apps videos etc. My question is how can i find what could be this 8.67 GB of "other" files and how could i access them as i can't find them on pc or on file managers?
Using: Xperia Z1 C6903 on 14.6.A.1.236 (Android 5.1.1) rooted with locked BL.
Click to expand...
Click to collapse
Often apps makes backup of themselves in root folders which are not normally accessible, so when an app is deleted the data is left behind and occupies space. Similarly there would be many apps which you may have downloaded and then deleted thus occupying many memory space in your device.
Just a simple factory reset will solve the problem
Regards,
milkyway3

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