Missing SMS issue affecting Android 4.4.4 - Android Q&A, Help & Troubleshooting

Problem:
Occasional text messages are not "received". Just as a rough number, I'd say over 90% of SMS sent to me, I get. But I have been able to narrow down the problem with the missing ones.
I only noticed the issue because while at home or when I have headphones in, I have tasker set up to announce the name of the sender of a new SMS to me. Once in a while, it would say the name, but I wouldn't get a new text notification sound nor would I get a new message in any messaging app.
Phone info:
Nexus5
Android 4.4.4 rooted
Stock rom, kernel, etc.
Carrier is T-Mobile
Messaging apps used (not at the same time) are Hangouts, Smitten SMS, Google Messenger
Useful information:
1. This is NOT an iMessage issue. Missing messages have come from both android and apple phones. The last time this happened was today from a S5.
2. This is NOT a carrier issue. The message is received by the OS.
3. This is NOT an app issue. The message is not picked up by stock messaging app or any others.
4. This is NOT a formatting/encoding issue. I have people resend the message (copy/paste) and the resend always goes through and is shown in the messaging app.
5. This is NOT a group messaging issue. These are one on one conversations.
6. The missing message does NOT show up in /data/data/com.android.providers.telephony/databases/mmssms.db.
7. If I set up Tasker to log all incoming SMS, it IS able to log the missing message AS IT IS RECEIVED BY THE OS.
My theory:
Tasker can catch these missing messages, but the mmssms.db won't see them. So that tells me that somewhere between the phone getting the message and the phone logging it to the mmssms.db to be read by messaging apps, there is a failure. I do not know Android well enough to precisely say where this failure is happening. Because Tasker isn't logging them as they hit the DB but prior to that.
If someone more knowledgeable with how the android os handles SMS wants to chime in here, that would be great.

Anyone else experiencing the same? Any additional ideas here?

I am experiencing the same issue and searching to find a solution.
Android 4.4.4
Motorola Moto G
Cricket is my carrier
Did you ever find a solution? Thanks!

Related

[Q] Text messages not appearing

I have Google Voice integration set up via Sprint (and I'm using the default text message handler).
For some reason when I have a conversation actually open on the screen I can get a text message (sound and vibration), and the message bar at the top will preview it, but it's not showing in the actual conversation.
I've missed several MMS this way (as well as normal texts).
Craysh said:
I have Google Voice integration set up via Sprint (and I'm using the default text message handler).
For some reason when I have a conversation actually open on the screen I can get a text message (sound and vibration), and the message bar at the top will preview it, but it's not showing in the actual conversation.
I've missed several MMS this way (as well as normal texts).
Click to expand...
Click to collapse
yea, if i read your post right, it sounds like the same bug i've been experiecing. def an odd bug in the htc sense messaging app they provide as stock software. i'm also using gv thru sprint integration. usually hitting the back arrow to exit the conversation and move back to the sms inbox then allows the new message to populate.
because of this bug i've now developer the habiting of exiting all conversations and going back to the inbox before turning the screen off or switching programs.
if you're experiencing a different bug, could you perhaps provide more detail?
Pretty much the exact same thing except it never comes back, even if I hit back and go back into it.
I'll give another messaging app a try.
Craysh said:
Pretty much the exact same thing except it never comes back, even if I hit back and go back into it.
I'll give another messaging app a try.
Click to expand...
Click to collapse
oh how odd the message doesn't appear when you exit the conversation..
perhaps there is an issue with the sms-mms database the app is using. the only easy solution there would be to wipe the database it is using and start fresh. i don't think there are any tools for analyzing the sms-mms database used by the htc messaging app as the sms-mms databased used by the aosp messaging app is different.
if wiping the database doesnt clear the issue, then it would appear most definitely to be a htc messaging app bug.
also, the nice option with google voice is you can check the gv app on your device to see whether or not the actual message came all the way through. if it appears in gv, but not in htc stock messaging app, thats def a bad sign for the htc messaging app (assuming you have good cell signal).
perhaps one of the developers might be encouraged to take a look into the app and see if its a bug they're able to fix through decompiling and recompiling the app.
Handcent seems to have fixed the issue.
I wouldn't be able to check Google Voice since the issue seems to have been most prevalent on MMS messages.
I've had lots of issues with Google Voice integration. I would randomly stop getting text messages for 1-2 hours at a time, every 2-3 days. If I checked Google Voice the messages were there, but they never came in on my phone. I could send messages to other carriers just fine. I couldn't get their messages though. Sprint was no go both ways.
After I deactivated Google Voice, the issue went away. Sucks, I'd love to use the application.

SMS sending as email to phones on same account

My wife and I both grabbed new S2's on Sunday. Since then when text each other our messages often come through as emails, and the from number is often in a weird format. This is irregular, and I have found no solution. I have called and gone int he store, and neither avenue has given me any form of solution.
This only happens when my wife and I send each other messages. Messages are absolutely fine with everyone else.
Here is an example, I will create a new message to "Jessica" I will send the message. That message will likely show up on her phone in proper SMS format from me. She will reply, I usually receive that one fine as well. I then reply back, this time the message has switched into a strange email syntax type format. It will also show up as a new thread from my cell number @txt.att.net instead of from my cell number or contact name. Often instead of it coming through as the above example the number will change into a different number all together, 1410000021 which in no way resembles our actual numbers.
It doesn't matter if I initiate the conversation or it she does. We have cleared all message threads, history, and contact information attempting to flush out errors. We have tried other SMS apps, such as Handcent, still no luck. I have also tried a different SMSC number.
Any suggestions?
Try a factory reset?
Stock rom? Rooted?
Sent from my SAMSUNG-SGH-I777
we have not done a factory reset, we are new to android, if we did that would we lose all of our contacts, media, and installed apps?
They are both stock.
tgmm82 said:
we have not done a factory reset, we are new to android, if we did that would we lose all of our contacts, media, and installed apps?
They are both stock.
Click to expand...
Click to collapse
Do you have AT&T's new-ish (at least to me it is, had never heard of it till i got my SGS2) messages app, that incorporates all your phone calls, texts, voicemails into one app? It uses MMS to send you transcribed voicemail in a visual voicemail type layout. I haven't played with it myself, but my wife is using it (on her sgs2). I'm wondering if it could be a setting in there somewhere that is triggering duplicate messages?? My wife isn't getting duplicates, but just tossing it out there....
I don't believe we have the messaging app you mention. I am not sure though as we are new to Android so I am unable to know if this is the newish app. It does not have voice-mail included in it though. We have tried using both the stock app and Handcent, neither fix the solution. Also, its not duplicates we are receiving, we are only getting one copy of each message, they are just showing up as emails.

[Q] Recieving Google Voice SMS text with stock Android messenger App

I have a Samsung Galaxy Note II that has been rooted and uses CleanROM 5.0. Today I noticed that my Google Voice messages are not only being received by the GV App, but also by the stock messenger App. Also, the stock messenger App will reply through whichever source the SMS came in (either Google Voice or Verizon). This surprised me, as I don’t remember ever getting GV messages that way before. Google Voice messages would only go to the GV App. I have also determined that I don’t even need to be logged on to the GV App for this to work. I tried Googling this to see if it was normal. All I could find was recent news of this being achieved by a Cyanogen Mod and there also being an App that will do this. I have neither a Cyanogen mod nor that App. What am I missing here? Why is the doing this for me? In any case, I’d like to use just the Stock App for everything I’d like to know how to make all outgoing messages default to using just Google Voice. Any ideas around why this started happening and how I can control how new messages will be sent?
Answered my own question (mostly)
OK, I found out why this started happening. Somehow I had changed the setting in Google Voice, so that text messages were getting sent my cell phone. So duh.... when I received a text to my Google account, it also was going to my Verizon account, and thus my stock messaging app. I found this out when I saw all the text charges Verizon was billing me for. So now I am using that App, called Stock Messaging Application with Google Voice, It looks somewhat like the stock application- but not quite (I like the stock better). It does catch messages coming in from both Google and and Verizon. I have it set to reply to all through Google- which it does. This is mostly what I wanted to do- the problem is, it's a little buggy. Sometimes a message won't go in or out. And as I said, I still like the stock app better.
So I still have a remaining question. Does anyone know if, or when, the breakthrough of this from July (for Cyanogen Mod) is showing up for other ROMS?
limulus said:
OK, I found out why this started happening. Somehow I had changed the setting in Google Voice, so that text messages were getting sent my cell phone. So duh.... when I received a text to my Google account, it also was going to my Verizon account, and thus my stock messaging app. I found this out when I saw all the text charges Verizon was billing me for. So now I am using that App, called Stock Messaging Application with Google Voice, It looks somewhat like the stock application- but not quite (I like the stock better). It does catch messages coming in from both Google and and Verizon. I have it set to reply to all through Google- which it does. This is mostly what I wanted to do- the problem is, it's a little buggy. Sometimes a message won't go in or out. And as I said, I still like the stock app better.
So I still have a remaining question. Does anyone know if, or when, the breakthrough of this from July (for Cyanogen Mod) is showing up for other ROMS?
Click to expand...
Click to collapse
Just posting to let you know I am following your thread and I'm interested in the results as well. Let's hope somebody comes along with some more information. Do you have a link to that app?
Recieving Google VOice SMS test with stock Android messenger app
flvinny521 said:
Just posting to let you know I am following your thread and I'm interested in the results as well. Let's hope somebody comes along with some more information. Do you have a link to that app?
Click to expand...
Click to collapse
Glad to see someone else cares- I was actually kind of surprised by the lack of feedback/interest in this. I would have guessed this would be of more interest to people....oh well.
The app I was referring to can be found on the Google Play Store- it is called "Messaging + Google Voice", the developer is Troxie.net
This board won't let me post the link.
The problem with this app is that it seems a little buggy. Sometimes messages don't send or receive- but in general it does what it says. I have also found the Text for Free service by Pinger works pretty well with the stock messaging. You can set it so that all of your cell phone service based texts will also go into the Text for Free app. Then when you reply, the outgoing message will go through text for free. However, this is a separate number- not a Google Voice number.
limulus said:
Glad to see someone else cares- I was actually kind of surprised by the lack of feedback/interest in this. I would have guessed this would be of more interest to people....oh well.
The app I was referring to can be found on the Google Play Store- it is called "Messaging + Google Voice", the developer is Troxie.net
This board won't let me post the link.
The problem with this app is that it seems a little buggy. Sometimes messages don't send or receive- but in general it does what it says. I have also found the Text for Free service by Pinger works pretty well with the stock messaging. You can set it so that all of your cell phone service based texts will also go into the Text for Free app. Then when you reply, the outgoing message will go through text for free. However, this is a separate number- not a Google Voice number.
Click to expand...
Click to collapse
I actually use the Sprint integration with Google Voice, so I am using only one phone number, my Sprint mobile number. I am really just trying to set it up so that if I am at my PC and I send an SMS with the web interface, that message will also be displayed on my phone. Right now, I can see that message in my google voice app, but not any third party SMS app (like Textra, which I use). I want to be able to use Textra to send all my SMS and MMS, and have it sync any messages I send using the google voice web interface as well.

[Q] Media & Group Messaging Broken

Hey, folks. I'm new, obviously.
I recently rooted and s-offed my LTEVO. I installed TWRP 2.6.3.0 and CM10.1 Stable (I also installed the exFAT fix). The problem I'm having and that I'm reading a lot of people are having is with MMS. I'm not sure if group messaging falls into MMS or SMS but I can neither send/receive picture or media messages, nor can I SEND group messages (although I can receive them). I'm not sure what's going on behind the scenes, whether there's a fix that I just haven't found (I have done extensive searching/trolling before making a profile to ask this question) or if this is a common issue which may have been resolved in newer builds. Essentially, I was wicked pumped when I found out that I could receive group messages from people because the stock, unrooted LTEVO would receive "multimedia messages" from everyone participating in the conversation individually instead of all within the same thread or whatever you wanna call it. But, as I've come to find out, I can't actually participate in these group sessions, I can only SEE them organized within one text thread (which is still better than stock, but disappointing that it doesn't take one seemingly essential step further). Also, I thought it was just crappy Sprint service, but it seems that I can't send or receive multimedia messages (that aren't in text form). I was excited, again, to see that the preview of the image I was going to send was minimally compressed, if at all. I was sick of sending people screenshots of blurry, illegible caca, but again this feature falls short and now I can't actually send or receive any form of media.
Anyway, any help would be greatly appreciated. I can't seem to figure out what I'm doing wrong, or maybe what I'm just NOT doing right. At any rate, if anyone could shed some light on my unfortunate situation that'd be stellar. I'm forced to use Voxer for the time being.
I'm having the same problem. Any assitance is welcome!
I can't say I completely understand your issue but will give an answer with my best guesstimate as to a fix.
You are trying to group messages with others that have iPhones. iPhones natively send texts as mms while android natively sends as sms. Hence your problem (I think).
You need to use a third party messaging app. There are a couple that handle this but I use Go Sms Pro. It allows you to send and receive texts all while staying in the group without splitting the messages.
Once you install go sms pro you need to change a few settings in the app (you can find the correct group settings on Google easily) and disable the notifications from the stock messaging app (so you don't get multiple notifications for one text).
Hope this is what you were asking about as it is an issue for a lot of people.
Sent from my Nexus 10 using Tapatalk 4

Issues with Google Android Messages App Not Receiving MMS and LG's Messenging App

Hey guys...so since I've owned my V30 I've always been a user of Google's Messages app. It works flawelessly other than the fact that MMS's and Group Messages don't always come through. They'll show who sent them and state something along the lines of "unable to download, please click to retry" after doing so, sometimes the message is recovered sometimes it is not able to. More often not able to. Recently, it would seem I've become more annoyed with this issue. After many calls back and forth the with T-Mobile they've recommended I ditch Google's Messages app and use the included LG Messaging app.
Well, I can tell you...I no longer have issues not receiving MMS's or Group Messages....The issue I have now is, the LG app is SUPER SLOW. It can take 10-30 seconds just to open a chat....and if I have a group chat open with an active chat...the entire phone and app will freeze until the last message has stopped being received.
Does anybody have any suggestions to getting Google Messages working, or speeding up the LG Messaging app? I am not rooted so I'm stuck using this crappy app even disabled and not the default messaging app. I also removed LG Package disabler to see if turning something off was the issue but it is not.

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