My wife bought me the international version of the Samsung Gear S (SM-R750W). She said that she researched and from her understanding it should work on the T mobile network. From what I've found though the consensus seemed to be it would not work, or if it did it would be spotty at best depending on the specific towers/area you were in because Tmobile utilizes different network types in different areas.
I decide to give it a shot anyway and went to the T-Mobile store where I signed up for the wearable plan and got a new nano sim card. I was crossing my fingers but as soon as they put the sim card in the watch it came to life. It looked to be working fine but as I left the store I received a text from T-Mobile stating " the SIM for your wearable devices is in an ineligible device. Services to the SIM are locked until it returned to your eligible wearable device".
I pessimistically started thinking well great, there goes that idea. But as I got into my vehicle I shut my phone down and tried to see if the watch can work on its own as a phone when unencumbered from my Note 4 bluetooth/WiFi data connections. It worked perfectly-I started calling my friends and they couldn't believe I was talking on a watch phone. Several I actually felt the call sound quality was better on the watch speaker phone compared to normally speaking on the Note 4. I called customer service but they told me they couldn't see anything and if it was working fine not to worry about it.
For the next eight or 9 hours it worked perfectly and I was using it a lot. I drove around large swaths of town and neither data nor call experienced even the slightest issue - for once I was happy to be wrong.
Eventually, as I am oft to do, I fell asleep. When I awoke this morning the watch was no longer connected to the network. It gave me a message saying it was unable to connect and did I want to scan for additional networks. I selected yes and it was able to find the T-Mobile and ATT networks. T-Mobile was selected and a "registering" notification was displayed. It took awhile but eventually said it was unable to register with the network.
I call T-Mobile and they said pretty much exactly what I expected them to say -that because it was not a T mobile device they could not ensure proper operation. But he said (and he characterized this as "good news", "light at the end of a tunnel" and "viable solution” Seriously said all 3 things.) I could either forget all about the cellular connection and just use this as a companion device OR go and buy a new Gear S from T Mobile if I really wanted that feature.
I’m truly and utterly baffled that he believed his suggestions merited the positive sayings from above. Never in my lifetime has my head been closer to exploding.
After I was finally able to speak again, I explained that it seemed unlikely to be an issue with the watch. If my Gear S was working perfectly yesterday and can still detect Tmobile & ATT networks, then something on your end seems to be preventing registration. He agree to file a ticket with the engineering team and tomorrow I should hear from them hopefully. He also told me to go and try another nano-SIM, gratis, at the Tmobile store. So today I went and as soon as I put the new card in all systems were go. I assumed that I somehow had received a bad card because here again now, data and voice are connected.
This time I didn’t even make it out of the parking lot before it notified me that that it was again unable to register with the network. There is conflicting information regarding the radio frequencies and bands that the different Gear S models have and I didn’t have high hopes. But then it actually did work, WELL, so any ideas as to what is going wrong?
Imei not recognized as a wearable device by tmo
I am also getting very discouraged with the gear s on tmo.
But I think I finally got a tech person who may have found the problem ,
He said my gear s is no longer registering because the tmo system did not recognize the Imei as a wearable, that's why when I swapped sim with a friends iPhone sim, the gear worked. Because the wearable plan will only work with that device. The rep is asking engineering to add my Imei as wearable, but it has happen yet, he did not know if they could....
perdikoylis said:
I am also getting very discouraged with the gear s on tmo.
But I think I finally got a tech person who may have found the problem ,
He said my gear s is no longer registering because the tmo system did not recognize the Imei as a wearable, that's why when I swapped sim with a friends iPhone sim, the gear worked. Because the wearable plan will only work with that device. The rep is asking engineering to add my Imei as wearable, but it has happen yet, he did not know if they could....
Click to expand...
Click to collapse
I guess that makes total sense, and answers my question if I could just get an Android watch phone at some point and use the same nano SIM that they gave me for my Gear S.
Could you post here if/when they added your IMEI? They were super unresponsive to my request to unlock my original Gear S (which I replaced with an ATT Gear S that ATT kindly unlocked for me), so I have little faith that Tmo are even willing to help their customers, but since I have my plan with them, I'd love to be wrong this time.
Tmo problem
Well I wish I had better news, but it is still not working, I called them back, they say they requested the engineering to add my IMEI , but who's knows if they did, they seem to have very little experience with gear s, it's very frustrating because it did work the first 2 months until I tried the sim in my iPhone. I think I have reached the end of the line ,
I might try closing acct and opening new again...
So can either buy new tmo gear s. And sell my unlocked att gear, or put mine on att,
But. I really liked the Tmo plan, and would probably had switched my other (family) lines to Tmo.
anyone have more ideas?
perdikoylis said:
Well I wish I had better news, but it is still not working, I called them back, they say they requested the engineering to add my IMEI , but who's knows if they did, they seem to have very little experience with gear s, it's very frustrating because it did work the first 2 months until I tried the sim in my iPhone. I think I have reached the end of the line ,
I might try closing acct and opening new again...
So can either buy new tmo gear s. And sell my unlocked att gear, or put mine on att,
But. I really liked the Tmo plan, and would probably had switched my other (family) lines to Tmo.
anyone have more ideas?
Click to expand...
Click to collapse
Maybe try to cancel your wearbales plan, then get one again, with a new SIM and new number?
I would not buy a tmo gear S: they won't unlock it and it costs $50 more. I use an unlocked ATT Gear S on T-mo without issues, but if putting the SIM in another device caused this for you, and the SIM itself is not the problem, they must have some kind of hold/notice on your wearables plan in your account, I think?
Related
Is anyone's T-Mobile service just suffering lately? I have had a terrible time with T-Mobile lately. My HTC One, before being replaced, couldn't send MMS or make calls because of "insufficient funds" even though my plan has unlimited for both. I got my phone replaced, and it was working for a few days, but then, I couldn't receive incoming calls. I had to switch my # like 4 times to no avail, the company retail location tried to get me to buy another 30 days and lose my money for the current month. I had to call the 1-800 #, they transferred my info and credit into a new account and the problem was solved. Here's the next issue: my dad cannot get phone calls to come in with his Galaxy Note II. It's insufficient when he cannot receive calls during work. I can get calls, but I am just annoyed with T-Mobile because they even refused to give me an unlock code even though I have used my HTC One in a time over 40 days and I have been with T-Mobile for years.
nviz22 said:
Is anyone's T-Mobile service just suffering lately? I have had a terrible time with T-Mobile lately. My HTC One, before being replaced, couldn't send MMS or make calls because of "insufficient funds" even though my plan has unlimited for both. I got my phone replaced, and it was working for a few days, but then, I couldn't receive incoming calls. I had to switch my # like 4 times to no avail, the company retail location tried to get me to buy another 30 days and lose my money for the current month. I had to call the 1-800 #, they transferred my info and credit into a new account and the problem was solved. Here's the next issue: my dad cannot get phone calls to come in with his Galaxy Note II. It's insufficient when he cannot receive calls during work. I can get calls, but I am just annoyed with T-Mobile because they even refused to give me an unlock code even though I have used my HTC One in a time over 40 days and I have been with T-Mobile for years.
Click to expand...
Click to collapse
You didnt say where you were. Might have a better response if you asked "Is t-mobile service getting worse in Ames, Iowa" or something similar. T-Mobile is always upgrading, so it could be that there is something going on around your location. Most of the times this is for the better, once you get past the preparation phase.
As for the unlock code, call them back and get another person. They are by far the best of the big 4 in unlocking phones. Tell them you are leaving the country and need to be able to use a foreign sim.
Shane_pcs said:
You didnt say where you were. Might have a better response if you asked "Is t-mobile service getting worse in Ames, Iowa" or something similar. T-Mobile is always upgrading, so it could be that there is something going on around your location. Most of the times this is for the better, once you get past the preparation phase.
As for the unlock code, call them back and get another person. They are by far the best of the big 4 in unlocking phones. Tell them you are leaving the country and need to be able to use a foreign sim.
Click to expand...
Click to collapse
I am in Miami, Florida. I doubt it is upgrading since two phones are "problems with the device" according to T-Mobile. I already replaced my old phone, so that was solved like I said, but their LTE coverage is really weak down here compared to the 40 up and 20 down other areas of the country see. I had problems again with my phone, but that was with my account for some odd reason, so my faith in T-Mobile is a little weak right now.
Hello my sis recently purchased an sprint iPhone 5s about a week ago from eBay it arrived with no Sim and I didn't think that was a problem as sprint is CDMA well trying to activate it was a different story talked to sprint after self activating wouldn't work and found out it did require a Sim so got transferred to sprint international and got to order a free Sim from them it arrived and activation didn't work talked to support and guy said I was sent an android varrarent of the Sim after he checked the numbers and I would have to reorder an iPhone compatible one they gave me free overnight ship and it came and activated fine my question is tho
Would it be possible to activate cheap Chinese phones like the goophone or there new s5Clones/generic android sim phones on sprint. I ask this question because the only Google results I could find were from like 2008 and older So not to relevant today and BTW I still don't like iPhone over priced fads that do half as much as a android
Anyone this is messing with me not knowing
cochran069 said:
Anyone this is messing with me not knowing
Click to expand...
Click to collapse
i would of thought this thread/topic would of had a lot more traffic who wouldn't want a cheap replacement Chinese phone as a backup in-case of accidents or theft and loss on the sprint network.
i basically just wanted to know if possible because last time i knew of sprint was cdma only still but i don't understand why they would have android sim card
You will have to check pretty carefully to make sure that the Chinese phone has the correct frequencies for use on what ever Carrier you go with. There is an article here discussing the pros and cons of getting a Chinese branded phone.
One thing to note is that the Moto G pretty much takes every Chinese phone to school and for not really that much more $$$.
justmpm said:
You will have to check pretty carefully to make sure that the Chinese phone has the correct frequencies for use on what ever Carrier you go with. There is an article here discussing the pros and cons of getting a Chinese branded phone.
One thing to note is that the Moto G pretty much takes every Chinese phone to school and for not really that much more $$$.
Click to expand...
Click to collapse
yea there are only a few company's i found the supports hspa+ net10 / with an at&t sim i figure at&t too but i believe every usa gsm network if i recall correctly supports voice and text bandwidths
my dad purchased a n9776 about a year ago and his data speeds on net10 with an at&t sim was around 15-18mpbs down before they rolled out the new plans for net10. now hes thinking of switching carriers the apns keep switching and loosing connection every other day causing his mms and data to stop working until we reenter the settings. but i'd like to know if sprint would be a viable option in the future (much better customer support). recently his charging port on his phone broke so he looking for a new phone. ill show him that moto g
Is anyone having any luck buying a Sprint Gear S WITHOUT having to activate the data plan to go along with it?
Long Story Short - Trying to buy my girlfriend the Gear S for Christmas. She is with Sprint.
I know that the Gear S can be used without the data connection- Meaning I could just buy the AT&T watch and be good to go. But I want to buy the Sprint version of the watch on the off chance that she decides that she wants to activate the data plan... I'm not having ANY luck calling Spring and/or visiting Sprint Stores.
Any one had any luck?
TeldenW said:
Is anyone having any luck buying a Sprint Gear S WITHOUT having to activate the data plan to go along with it?
Long Story Short - Trying to buy my girlfriend the Gear S for Christmas. She is with Sprint.
I know that the Gear S can be used without the data connection- Meaning I could just buy the AT&T watch and be good to go. But I want to buy the Sprint version of the watch on the off chance that she decides that she wants to activate the data plan... I'm not having ANY luck calling Spring and/or visiting Sprint Stores.
Any one had any luck?
Click to expand...
Click to collapse
While I can't answer your question, I just wanted to let you know that if you run into walls, and Sprint refuses to help you, you could get the ATT version, unlock it, and get her a Tmo card for 15$/month.
ATT watch and Tmo plan seem to be the best combination in terms of value, especially since she would not be tied in into any kind of contract.
xendula said:
While I can't answer your question, I just wanted to let you know that if you run into walls, and Sprint refuses to help you, you could get the ATT version, unlock it, and get her a Tmo card for 15$/month.
ATT watch and Tmo plan seem to be the best combination in terms of value, especially since she would not be tied in into any kind of contract.
Click to expand...
Click to collapse
Thank you so much for the suggestions! A couple follow up questions for you if you don't mind.....
1. How do I 'unlock' the ATT watch?
2. Will the unlocked ATT watch with a Tmob SIM communicate correctly with her Sprint phone??
TeldenW said:
Thank you so much for the suggestions! A couple follow up questions for you if you don't mind.....
1. How do I 'unlock' the ATT watch?
Click to expand...
Click to collapse
If you have ever been an ATT customer, or know someone who is or was an ATT customer, you/they can request an unlock code for free. Turn around time is around 4 days. I walked into an ATT store and told them I wanted to buy it straight out and not activate it on ATT. No problem at all.
Otherwise, there is a UK Ebay seller who offers unlock codes for $16. I bought one not knowing if ATT would end up unlocking mine, because I only have a grandfathered data plan with them, but they did. That seller was recommended by someone here, and he said he got his unlock code in less than 24 hrs, so they seem to be legit. (Again, can't speak out of experience because ATT ended up unlocking my phone. I am sitting on an unlock code, debating if I should buy a cheap prepaid Samsung phone just so I can unlock it.) There are sites like unlocker.net that charge $39 for the same service.
All I did was put my Tmo sim card in, and the Gear S prompted me for the unlock code. Once entered, the device was open to use with whatever carrier I wanted.
2. Will the unlocked ATT watch with a Tmob SIM communicate correctly with her Sprint phone??
Click to expand...
Click to collapse
Yes. Quite a few users reported successfully using their non Tmo phones with a Gear S that has a Tmo SIM in it, be it a Tmo Gear S or an unlocked ATT Gear S (Tmo won't unlock theirs). I happen to have a Tmo voice plan, but I have not read a single report where the watch was not playing nice with a different carrier on it than on the phone.
And, if I may say, that's a really cool present for your girlfriend, especially if she is active. Great choice
I kind of hate Tmo because they refused to unlock my phone, so I HATE saying anything good about them right now. But they do have the best plan AFAIK, no ties whatsoever, and specific music streaming apps don't count against the watch's 500 MB data allotment, like Milk, which i haven't used, but which comes preinstalled. The plan also includes unlimited talk&text, btw.
ETA: Check out this very long thread about buying an ATT Gear S without a contract
I thinking about getting one of these but I rather not have to pay extra 10.00$ a month as I would usually have my phone around me. I found some unlocked ones on ebay. Now my question is if bought one and wanted to leave my phone at home could I just swap the sim cards? I have a sim card adapter to make it all work. Or ifnot could I use a pre paid sim?
Thank you
burtonfamily101 said:
I thinking about getting one of these but I rather not have to pay extra 10.00$ a month as I would usually have my phone around me. I found some unlocked ones on ebay. Now my question is if bought one and wanted to leave my phone at home could I just swap the sim cards? I have a sim card adapter to make it all work. Or ifnot could I use a pre paid sim?
Thank you
Click to expand...
Click to collapse
If you buy unlock gs from ebay.....just make dammm sure it will work on your gsm network. If it will, yes you can swap the sim from the phone to the gs....but the risk of breaking something is much greater...if you know what I mean. You can always go pre-paid.
Example: Pri att/unlock to use on tmobile.......it might work....people are saying they are having trouble with unlock gs and vice versa with Pri tmobile/unlock to att. But I think it is a hit and miss, cause I have a unlock att and I can go tmobile network any time with no issues.....as of now I am on pre paid h2o (att network) for when I want to go remote and leave the phone at the house while jogging.
Thank you for the reply and sorry for my late one. So ive found a few on ebay that say unlocked. So what I would need to do is get a sim from h2O as prepaid use that when I set up the watch from my AT&T s4?
With h2o you dont really need a unlock gs if you get an att gs......since it runs off the att network. You should not have an issue since your s4 is also running on the att network.
Unknown Zone said:
With h2o you dont really need a unlock gs if you get an att gs......since it runs off the att network. You should not have an issue since your s4 is also running on the att network.
Click to expand...
Click to collapse
Yep. I posted on a similar thread- $10 gets you 90 days, 100 megs with H2O's cheapest pay-as-you-go. I take the watch to the gym on remote connection every few days since january-- I've used about $1.70 of the $10 credit from getting notifications and few calls routed to the watch.
Since you'll be buying the watch off contract- go ahead and submit that request for the unlock from AT&T anyway, even though h2o works on locked att devices. It'll make it worth a little more for resale down the road, plus it's free and easy to do so- you just need a non-att/h2o sim card.
btw, if there's no huge hurry for cell coverage on the watch, you can get H2o and simple mobile SIMs on amazon for one penny & free shipping. Get a simple mobile one so you can unlock the watch with it.
make sure you get a nano-sim
edouble312 said:
Yep. I posted on a similar thread- $10 gets you 90 days, 100 megs with H2O's cheapest pay-as-you-go. I take the watch to the gym on remote connection every few days since january-- I've used about $1.70 of the $10 credit from getting notifications and few calls routed to the watch.
Since you'll be buying the watch off contract- go ahead and submit that request for the unlock from AT&T anyway, even though h2o works on locked att devices. It'll make it worth a little more for resale down the road, plus it's free and easy to do so- you just need a non-att/h2o sim card.
btw, if there's no huge hurry for cell coverage on the watch, you can get H2o and simple mobile SIMs on amazon for one penny & free shipping. Get a simple mobile one so you can unlock the watch with it.
make sure you get a nano-sim
Click to expand...
Click to collapse
I keep forgetting the unlock code can be asked when bought out right after the new ruling went into affect. I don't have att nor tmobile as my phone carrier and bought the att gs since it was the cheapest of them all and needed coverage as a second carrier when out of phone range (I have sprint on the note2).....also since it has a sim....it could be unlock...etc. I was telling cyper the other day.....I too was afraid of the data usage, but after 2 to 3 months the gs eats data like a bird.......I bought the $100/1yr and I am sitting at 97.00 (since Dec) cause I was not sure how the gs with going to eat data..etc. I am going to have to down grade when it is time to reboost next yr..lol. I might go with the $10/90 days next time around.
burtonfamily101 said:
I thinking about getting one of these but I rather not have to pay extra 10.00$ a month as I would usually have my phone around me. I found some unlocked ones on ebay. Now my question is if bought one and wanted to leave my phone at home could I just swap the sim cards? I have a sim card adapter to make it all work. Or ifnot could I use a pre paid sim?
Thank you
Click to expand...
Click to collapse
You can use a family shared plan and you don't have that $10 access charge.
They do not charge extra just for a new line? Thanks though I will contact AT&T and find out now to be 100% before I shop on ebay.
2 different networks
Unknown Zone said:
I keep forgetting the unlock code can be asked when bought out right after the new ruling went into affect. I don't have att nor tmobile as my phone carrier and bought the att gs since it was the cheapest of them all and needed coverage as a second carrier when out of phone range (I have sprint on the note2).....also since it has a sim....it could be unlock...etc. I was telling cyper the other day.....I too was afraid of the data usage, but after 2 to 3 months the gs eats data like a bird.......I bought the $100/1yr and I am sitting at 97.00 (since Dec) cause I was not sure how the gs with going to eat data..etc. I am going to have to down grade when it is time to reboost next yr..lol. I might go with the $10/90 days next time around.
Click to expand...
Click to collapse
I am looking to do the EXACT same thing you did. I have sprint, sprint version is about 399 in the store but I can get the international unlocked for 253.00 I can send you the link if anybody needs it off amazon. The challenge of course is sprints restrictive network so I have 2 questions, 1st when your phone is paired can you receive calls when tethered and talk through the watch and 2nd when you popped the sim card into the watch did you have issues using it as a stand alone device?
eternal22x said:
I am looking to do the EXACT same thing you did. I have sprint, sprint version is about 399 in the store but I can get the international unlocked for 253.00 I can send you the link if anybody needs it off amazon. The challenge of course is sprints restrictive network so I have 2 questions, 1st when your phone is paired can you receive calls when tethered and talk through the watch and 2nd when you popped the sim card into the watch did you have issues using it as a stand alone device?
Click to expand...
Click to collapse
Yes, when tethered you can receive calls and talk through watch. Only at&t & T-Mobile Gear S watches have sim card slot (GSM). So if your looking to use the watch as standalone on Sprint network (not sure if your talking wifi or 3G network) , assuming your talking 3G network via Sprint there would be no SIM card required. Are you talking standalone via wifi/no 3G plan or standalone as connected to the Sprint 3G network with the $9.99 plan?
**The previous persons comments are very misleading and I think confuses anyone who reads it. In order to even use the device via Sprint 3G they will need your IMEI number NO SIM CARD.**
I paid the cost for Sprints Gear S which didn't bother me, although I'm using it connected to the $9.99 plan as well as tethered to my phone. Its also much easier to get a warranty replacement device. This thread seems so off topic I'm confused if previous poster is talking with 3G plan or not considering the OT was no plan.
well my plan is to bypass sprint all together and use a prepaid AT&T h20 nano sim card on the watch. This way I use sprint when tethered and AT&T when using as a stand alone watch phone if that makes any sense. Again this is a gamble as I ordered the international South Korean unlocked version, Ive seen one or 2 posts on this being a possibility but I will update if it does work, if so this option may save many people money and frustration of being tied to one network.
---------- Post added at 06:45 PM ---------- Previous post was at 06:36 PM ----------
Unknown Zone said:
If you buy unlock gs from ebay.....just make dammm sure it will work on your gsm network. If it will, yes you can swap the sim from the phone to the gs....but the risk of breaking something is much greater...if you know what I mean. You can always go pre-paid.
Example: Pri att/unlock to use on tmobile.......it might work....people are saying they are having trouble with unlock gs and vice versa with Pri tmobile/unlock to att. But I think it is a hit and miss, cause I have a unlock att and I can go tmobile network any time with no issues.....as of now I am on pre paid h2o (att network) for when I want to go remote and leave the phone at the house while jogging.
Click to expand...
Click to collapse
I am attempting to do this with a T-mobile note 4 and a South korean unlocked GS from amazon I will update if it does work. On a side note the seller had their prices listed as low as $235.00 New and the day after I purchased it they bumped their prices back up to $319.00!! (I was at the right place at the right time i guess)
eternal22x said:
well my plan is to bypass sprint all together and use a prepaid AT&T h20 nano sim card on the watch. This way I use sprint when tethered and AT&T when using as a stand alone watch phone if that makes any sense. Again this is a gamble as I ordered the international South Korean unlocked version, Ive seen one or 2 posts on this being a possibility but I will update if it does work, if so this option may save many people money and frustration of being tied to one network.
---------- Post added at 06:45 PM ---------- Previous post was at 06:36 PM ----------
I am attempting to do this with a T-mobile note 4 and a South korean unlocked GS from amazon I will update if it does work. On a side note the seller had their prices listed as low as $235.00 New and the day after I purchased it they bumped their prices back up to $319.00!! (I was at the right place at the right time i guess)
Click to expand...
Click to collapse
That makes perfect sense, thanks for clarifying that. Actually would like to know how that turns out for you. I just have a personal grudge against at&t/Verizon and left at&t for Sprint not long ago, so that just wasn't an option for me. How much is the line going to cost through at&t? I was thinking it was a little bit more per month unless you already have a phone line..
Hey guys, I'm wondering if anyone can help me out. I can receive calls, but can't make them. I've tried both wifi and cellular.
The weird thing is I called T-mobile for help and they were saying based on the IMEI I wasn't using a T-mo version and that I should get it unlocked. But it's definitely a T-mobile phone and it was working perfectly fine until today. If it was locked to some other carrier, it wouldn't have been working all this time, right?
Thanks for any help.
Where did you get your Galaxy Note 8? Did you get it from T-Mobile?
If you got it from somewhere like Ebay, then that device maybe flashed for T-Mobile, but actually came from another carrier. Check XDA on how to fix (flash) your device's cellular radio firmware to fully work with T-Mobile (that is if the IMIE number is not locked, due to previous owner's fault, like not fully paying for the Note 8, theft, etc).
If you got this device from T-Mobile, then do a manufacture warranty exchange with T-Mobile. You can request this over a phone call to T-Mobile support. Then they will send the replacement device to a T-Mobile store near you for you to do the exchange.
Always better to get your device from a trustworthy place, like your carrier's store/website/customer support phone call.
When getting a "smartphone" device from places like Ebay, you need to ask yourself why are they doing this. Why are they getting rid of a flagship like the Galaxy Note 8 so early on? If I was going for another flagship right now I would still keep the Note 8 for its unique features. So I would be suspicious of somebody giving rid of this device (Note 8) so early on. Why are they selling it for such low price right now? These are my thoughts on someone selling Note 8 right now (at this point in time) for low price: Good likelihood they messed it up by trying to root/flash ROM/flash carrier modem radio firmware, they don't want to fully pay the device off (so the device is no use to them), or they stolen the device.
Human beings are not dishonest all the time, but it does beg these questions to be asked and answered. Be so very careful in trusting people like this. Personally I wouldn't trust someone in this situation, but that is just me. Remember that they are not doing this because they are amateurs. They are very good in winning your trust.
Just saying!
JaguarXT said:
Where did you get your Galaxy Note 8? Did you get it from T-Mobile?
If you got it from somewhere like Ebay, then that device maybe flashed for T-Mobile, but actually came from another carrier. Check XDA on how to fix (flash) your device's cellular radio firmware to fully work with T-Mobile (that is if the IMIE number is not locked, due to previous owner's fault, like not fully paying for the Note 8, theft, etc).
If you got this device from T-Mobile, then do a manufacture warranty exchange with T-Mobile. You can request this over a phone call to T-Mobile support. Then they will send the replacement device to a T-Mobile store near you for you to do the exchange.
Always better to get your device from a trustworthy place, like your carrier's store/website/customer support phone call.
When getting a "smartphone" device from places like Ebay, you need to ask yourself why are they doing this. Why are they getting rid of a flagship like the Galaxy Note 8 so early on? If I was going for another flagship right now I would still keep the Note 8 for its unique features. So I would be suspicious of somebody giving rid of this device (Note 8) so early on. Why are they selling it for such low price right now? These are my thoughts on someone selling Note 8 right now (at this point in time) for low price: Good likelihood they messed it up by trying to root/flash ROM/flash carrier modem radio firmware, they don't want to fully pay the device off (so the device is no use to them), or they stolen the device.
Human beings are not dishonest all the time, but it does beg these questions to be asked and answered. Be so very careful in trusting people like this. Personally I wouldn't trust someone in this situation, but that is just me. Remember that they are not doing this because they are amateurs. They are very good in winning your trust.
Just saying!
Click to expand...
Click to collapse
Thanks for the reply. I bought it from someone on Swappa. He sent me the receipt with it. It was purchased from Samsung.com. The box it came in had the T-mobile logo and everything so it's weird that the IMEI isn't registered with them.
To update my situation, I tried starting in safe mode and was able to make calls so I'm told it's a third party app causing the problem. Not sure which it is since I haven't installed anything new in a while.
First do a "Factory data reset". See if that gets rid of the problem. Hopefully that would get rid the the app that is causing the issue. I just remembered that substratum (including sungstratum - Samsung addon) did weird things like this to my Galaxy Note 8. I had to do a "Factory data reset". Then install all the apps one by one, since both Google and Samsung backups had substratum within it. So I couldn't use either backups. For that reason I stay away from substratum stuff.
It is not abnormal for Samsung direct bought devices to have IMIE number not registered with carrier. Usually not a problem with T-Mobile.
If problem still exists then have the seller contact Samsung to let them know that he gave the device to you. He can say it was a gift to you. Remember to tell him to give your information to Samsung. Once that is done, then you can can get support from Samsung.
Again, if you got the device from T-Mobile this problem would have been solved so much easier and quicker. Next time think about getting the device directly from the carrier.