Can't make outgoing calls - T-Mobile Samsung Galaxy Note 8 Questions & Answers

Hey guys, I'm wondering if anyone can help me out. I can receive calls, but can't make them. I've tried both wifi and cellular.
The weird thing is I called T-mobile for help and they were saying based on the IMEI I wasn't using a T-mo version and that I should get it unlocked. But it's definitely a T-mobile phone and it was working perfectly fine until today. If it was locked to some other carrier, it wouldn't have been working all this time, right?
Thanks for any help.

Where did you get your Galaxy Note 8? Did you get it from T-Mobile?
If you got it from somewhere like Ebay, then that device maybe flashed for T-Mobile, but actually came from another carrier. Check XDA on how to fix (flash) your device's cellular radio firmware to fully work with T-Mobile (that is if the IMIE number is not locked, due to previous owner's fault, like not fully paying for the Note 8, theft, etc).
If you got this device from T-Mobile, then do a manufacture warranty exchange with T-Mobile. You can request this over a phone call to T-Mobile support. Then they will send the replacement device to a T-Mobile store near you for you to do the exchange.
Always better to get your device from a trustworthy place, like your carrier's store/website/customer support phone call.
When getting a "smartphone" device from places like Ebay, you need to ask yourself why are they doing this. Why are they getting rid of a flagship like the Galaxy Note 8 so early on? If I was going for another flagship right now I would still keep the Note 8 for its unique features. So I would be suspicious of somebody giving rid of this device (Note 8) so early on. Why are they selling it for such low price right now? These are my thoughts on someone selling Note 8 right now (at this point in time) for low price: Good likelihood they messed it up by trying to root/flash ROM/flash carrier modem radio firmware, they don't want to fully pay the device off (so the device is no use to them), or they stolen the device.
Human beings are not dishonest all the time, but it does beg these questions to be asked and answered. Be so very careful in trusting people like this. Personally I wouldn't trust someone in this situation, but that is just me. Remember that they are not doing this because they are amateurs. They are very good in winning your trust.
Just saying!

JaguarXT said:
Where did you get your Galaxy Note 8? Did you get it from T-Mobile?
If you got it from somewhere like Ebay, then that device maybe flashed for T-Mobile, but actually came from another carrier. Check XDA on how to fix (flash) your device's cellular radio firmware to fully work with T-Mobile (that is if the IMIE number is not locked, due to previous owner's fault, like not fully paying for the Note 8, theft, etc).
If you got this device from T-Mobile, then do a manufacture warranty exchange with T-Mobile. You can request this over a phone call to T-Mobile support. Then they will send the replacement device to a T-Mobile store near you for you to do the exchange.
Always better to get your device from a trustworthy place, like your carrier's store/website/customer support phone call.
When getting a "smartphone" device from places like Ebay, you need to ask yourself why are they doing this. Why are they getting rid of a flagship like the Galaxy Note 8 so early on? If I was going for another flagship right now I would still keep the Note 8 for its unique features. So I would be suspicious of somebody giving rid of this device (Note 8) so early on. Why are they selling it for such low price right now? These are my thoughts on someone selling Note 8 right now (at this point in time) for low price: Good likelihood they messed it up by trying to root/flash ROM/flash carrier modem radio firmware, they don't want to fully pay the device off (so the device is no use to them), or they stolen the device.
Human beings are not dishonest all the time, but it does beg these questions to be asked and answered. Be so very careful in trusting people like this. Personally I wouldn't trust someone in this situation, but that is just me. Remember that they are not doing this because they are amateurs. They are very good in winning your trust.
Just saying!
Click to expand...
Click to collapse
Thanks for the reply. I bought it from someone on Swappa. He sent me the receipt with it. It was purchased from Samsung.com. The box it came in had the T-mobile logo and everything so it's weird that the IMEI isn't registered with them.
To update my situation, I tried starting in safe mode and was able to make calls so I'm told it's a third party app causing the problem. Not sure which it is since I haven't installed anything new in a while.

First do a "Factory data reset". See if that gets rid of the problem. Hopefully that would get rid the the app that is causing the issue. I just remembered that substratum (including sungstratum - Samsung addon) did weird things like this to my Galaxy Note 8. I had to do a "Factory data reset". Then install all the apps one by one, since both Google and Samsung backups had substratum within it. So I couldn't use either backups. For that reason I stay away from substratum stuff.
It is not abnormal for Samsung direct bought devices to have IMIE number not registered with carrier. Usually not a problem with T-Mobile.
If problem still exists then have the seller contact Samsung to let them know that he gave the device to you. He can say it was a gift to you. Remember to tell him to give your information to Samsung. Once that is done, then you can can get support from Samsung.
Again, if you got the device from T-Mobile this problem would have been solved so much easier and quicker. Next time think about getting the device directly from the carrier.

Related

[Q] how to bypass patternlock and email login

no
Take it to a TMO store, I doubt anyone here will be too willing to help giving the possibility that you may have a stolen device.
If it is rooted there is a way, I don't have the link, but you use adb to pull and edit one of the db's , if it is not rooted, then most likely SOL ...
colaicee said:
i work at a cellphone repair shop. we also buy sale and trade phones. i use XDA a lot for the new android phones coming out when people have problems.
my coworker bought a vibrant from a customer that came into our store, the thing is that now the phone is patterned locked and we dont know the original email address. he said that it was working fine when he first purchased it. my guess is the customer unlocked it before my coworker played around with the phone.
anyways, no i didnt steal it. or any of that bs. we have a business license, a store front, and 99.9% feedback on ebay.
pm me if theres a way. willing to paypal for info.
Click to expand...
Click to collapse
if you really did buy it, then call the person up and ask them.... unless i'm mistaken if any store buys stuff from customers they're supposed to document all information in case the item has been stolen
The phone is locked regardless. There is an android bug that doesn't allow the phone to verify the google credentials after you try the pattern lock too many times. Even if if was the OP's actual phone, he'd need to either factory reset, flash a new rom to the device, or get a replacement phone.
No one here will be able to help you get past it. There were security holes that allowed people to bypass it, but Google has sinec patched those, without fixing the fundamental issue (users, their children, their friends locking them out and basically "bricking" the device for all intents and purposes).
You got got, and it's probably a stolen device (not saying you stole it, someone else could have).
If you go to T-Mobile they will ask for you account information and check the IMEI against you account. T-Mobile uses different bands as AT&T so there aren't that many people buying Vibrants up front to unlock them and use them on different carriers, TBQH. If that IMEI belongs to someone else (it's even on you contract/reciept), they won't replace the phone. They will assume it's stolen.
Maybe if you start a contract/new line the reps in the store may help you out, though.
However, contacting Samsung may yield better results, but I think the Warranty is handled by T-Mobile, unless it's a hardware defect (hardware locked devices and pattern lockouts are both software issues).
"No i didn't steal it"
LOL
:/........
Nvm, lol
Sent from my SGH-T959 using XDA App
If it is rooted you could always try this ..
http://forum.xda-developers.com/showthread.php?t=485988
ookas said:
if you really did buy it, then call the person up and ask them.... unless i'm mistaken if any store buys stuff from customers they're supposed to document all information in case the item has been stolen
Click to expand...
Click to collapse
yep, good call there. if the op purchased the phone he should have all of the sellers info on file.

Why is my Gear S no longer able to register on TMobile's network?

My wife bought me the international version of the Samsung Gear S (SM-R750W). She said that she researched and from her understanding it should work on the T mobile network. From what I've found though the consensus seemed to be it would not work, or if it did it would be spotty at best depending on the specific towers/area you were in because Tmobile utilizes different network types in different areas.
I decide to give it a shot anyway and went to the T-Mobile store where I signed up for the wearable plan and got a new nano sim card. I was crossing my fingers but as soon as they put the sim card in the watch it came to life. It looked to be working fine but as I left the store I received a text from T-Mobile stating " the SIM for your wearable devices is in an ineligible device. Services to the SIM are locked until it returned to your eligible wearable device".
I pessimistically started thinking well great, there goes that idea. But as I got into my vehicle I shut my phone down and tried to see if the watch can work on its own as a phone when unencumbered from my Note 4 bluetooth/WiFi data connections. It worked perfectly-I started calling my friends and they couldn't believe I was talking on a watch phone. Several I actually felt the call sound quality was better on the watch speaker phone compared to normally speaking on the Note 4. I called customer service but they told me they couldn't see anything and if it was working fine not to worry about it.
For the next eight or 9 hours it worked perfectly and I was using it a lot. I drove around large swaths of town and neither data nor call experienced even the slightest issue - for once I was happy to be wrong.
Eventually, as I am oft to do, I fell asleep. When I awoke this morning the watch was no longer connected to the network. It gave me a message saying it was unable to connect and did I want to scan for additional networks. I selected yes and it was able to find the T-Mobile and ATT networks. T-Mobile was selected and a "registering" notification was displayed. It took awhile but eventually said it was unable to register with the network.
I call T-Mobile and they said pretty much exactly what I expected them to say -that because it was not a T mobile device they could not ensure proper operation. But he said (and he characterized this as "good news", "light at the end of a tunnel" and "viable solution” Seriously said all 3 things.) I could either forget all about the cellular connection and just use this as a companion device OR go and buy a new Gear S from T Mobile if I really wanted that feature.
I’m truly and utterly baffled that he believed his suggestions merited the positive sayings from above. Never in my lifetime has my head been closer to exploding.
After I was finally able to speak again, I explained that it seemed unlikely to be an issue with the watch. If my Gear S was working perfectly yesterday and can still detect Tmobile & ATT networks, then something on your end seems to be preventing registration. He agree to file a ticket with the engineering team and tomorrow I should hear from them hopefully. He also told me to go and try another nano-SIM, gratis, at the Tmobile store. So today I went and as soon as I put the new card in all systems were go. I assumed that I somehow had received a bad card because here again now, data and voice are connected.
This time I didn’t even make it out of the parking lot before it notified me that that it was again unable to register with the network. There is conflicting information regarding the radio frequencies and bands that the different Gear S models have and I didn’t have high hopes. But then it actually did work, WELL, so any ideas as to what is going wrong?
Imei not recognized as a wearable device by tmo
I am also getting very discouraged with the gear s on tmo.
But I think I finally got a tech person who may have found the problem ,
He said my gear s is no longer registering because the tmo system did not recognize the Imei as a wearable, that's why when I swapped sim with a friends iPhone sim, the gear worked. Because the wearable plan will only work with that device. The rep is asking engineering to add my Imei as wearable, but it has happen yet, he did not know if they could....
perdikoylis said:
I am also getting very discouraged with the gear s on tmo.
But I think I finally got a tech person who may have found the problem ,
He said my gear s is no longer registering because the tmo system did not recognize the Imei as a wearable, that's why when I swapped sim with a friends iPhone sim, the gear worked. Because the wearable plan will only work with that device. The rep is asking engineering to add my Imei as wearable, but it has happen yet, he did not know if they could....
Click to expand...
Click to collapse
I guess that makes total sense, and answers my question if I could just get an Android watch phone at some point and use the same nano SIM that they gave me for my Gear S.
Could you post here if/when they added your IMEI? They were super unresponsive to my request to unlock my original Gear S (which I replaced with an ATT Gear S that ATT kindly unlocked for me), so I have little faith that Tmo are even willing to help their customers, but since I have my plan with them, I'd love to be wrong this time.
Tmo problem
Well I wish I had better news, but it is still not working, I called them back, they say they requested the engineering to add my IMEI , but who's knows if they did, they seem to have very little experience with gear s, it's very frustrating because it did work the first 2 months until I tried the sim in my iPhone. I think I have reached the end of the line ,
I might try closing acct and opening new again...
So can either buy new tmo gear s. And sell my unlocked att gear, or put mine on att,
But. I really liked the Tmo plan, and would probably had switched my other (family) lines to Tmo.
anyone have more ideas?
perdikoylis said:
Well I wish I had better news, but it is still not working, I called them back, they say they requested the engineering to add my IMEI , but who's knows if they did, they seem to have very little experience with gear s, it's very frustrating because it did work the first 2 months until I tried the sim in my iPhone. I think I have reached the end of the line ,
I might try closing acct and opening new again...
So can either buy new tmo gear s. And sell my unlocked att gear, or put mine on att,
But. I really liked the Tmo plan, and would probably had switched my other (family) lines to Tmo.
anyone have more ideas?
Click to expand...
Click to collapse
Maybe try to cancel your wearbales plan, then get one again, with a new SIM and new number?
I would not buy a tmo gear S: they won't unlock it and it costs $50 more. I use an unlocked ATT Gear S on T-mo without issues, but if putting the SIM in another device caused this for you, and the SIM itself is not the problem, they must have some kind of hold/notice on your wearables plan in your account, I think?

[Q] Samsung Galaxy SGH-T399 Help

Greetings All,
My fiances mother has this phone, I don't know if its because she has had a fight with Tmobile (she has been with them for a few years but renewed contract like a year ago).
None the less she refuses to pay them, and they wont unlock (sim code) her phone. I have rooted her phone, and was wondering, is there anything ANYTHING i can flash so she can use a different carrier at all. Her main problem with Tmobile is they claimed she would have all this service, even when she reupped they made her a deal and said it was going to be good again, its horrible where she is at. Like real bad, cant really even talk, 4g is not even possible.
Anyways, if there is anything she can do, please let me know. She refuses to pay them, and would like to keep using this phone if possible, if we can't I have an old at&t phone (samsung something smartphone) but we are hoping.
Much thanks
Looks like thats a no. She says she is just going to continue paying hte bill I guess. It is horrible though, I remember when she talked to them they promised all these things would work, even the map says it should work, I have t-mobile as well and mine doesnt work so I know its not her phone.
Word of advice, providers should have to honor what their maps say.

Unlocked Galaxy S9 Question

Hello guys,
I did see 5hat the Galaxy s9 plus is cheaper through Samsung or through Best Buy Friday. The phone that is cheaper is the unlocked version that works with any carrier including Verizon which I get. My question is will the unlocked version work with, or have a way to download Verizon Visual Voicemail, and will it work? Appreciate the feedback.
mdonnelly1127 said:
Hello guys,
I did see 5hat the Galaxy s9 plus is cheaper through Samsung or through Best Buy Friday. The phone that is cheaper is the unlocked version that works with any carrier including Verizon which I get. My question is will the unlocked version work with, or have a way to download Verizon Visual Voicemail, and will it work? Appreciate the feedback.
Click to expand...
Click to collapse
To piggy back off of this question (since I am in similar boat with AT&T) - Is it possible to flash the phone with the carrier version after purchasing unlocked version? Unfortunately, WiFi calling is a must where I live.
Thanks
I'm also in the same situation with Verizon. I want to get the unlocked version, but will everything work just like the verizon branded device? Also does anyone know if the Samsung trade in offer will work with a Verizon phone that's on payment plan?
Also wondering if sideloading the app will work for this purpose.
LgG2-Ttrain said:
I'm also in the same situation with Verizon. I want to get the unlocked version, but will everything work just like the verizon branded device? Also does anyone know if the Samsung trade in offer will work with a Verizon phone that's on payment plan?
Click to expand...
Click to collapse
I don't see why they shouldn't take it. I've sold phones on Verizon payment plan and haven't had any problems. The carriers only care that you continue to make payments and fire that they bill you monthly.
Bxrider117 said:
I don't see why they shouldn't take it. I've sold phones on Verizon payment plan and haven't had any problems. The carriers only care that you continue to make payments and fire that they bill you monthly.
Click to expand...
Click to collapse
Yes I just finished reading the fine print in Samsung's trade in offer. So the only phones they will not accept as trade ins are leased phones.
Just went through this at Best Buy on Friday, also.
Was strongly considering the unlocked S9+ and porting it to the VZW network. I inquired with the blue-shirt if there would be any loss of functionality should I make such a choice. The answer was "no".
The Samsung representative was in attendance, so I put the question to him as well. After glazing over while he went into an analogy of how your IMEI and SIM card are like licensing a car - and how they all can drive on the same road - I directed him back to the issue at hand, and his response was "no difference".
Then I called VZW, waited for the obligatory 15 minutes on hold, and asked the representative the same question. The answer was "No. None. Exactly the same."
Did a few searches on the feature I was specifically concerned about - that being Wi-Fi calling - and it appeared, from an historical perspective, there would be the potential for that functionality to be absent unless one purchased the branded device.
The VZW store was across the street, so I brought my question to them. In an experience that is as unique as it was surprising, I was lucky enough to get a salesperson who genuinely seemed to want to know the definitive answer as much as I did. He researched his on-line documentation for a few minutes before calling what he claimed to be their "network engineer".
The answer came back that VoLTE would work but Wi-Fi calling would not, on an unlocked S9+ ROM in the VZW network.
I've subsequently read contradicting indications but, considering the self-assigned importance of that capability, I decided not to chance it and find out the hard way that it would not work - should that be the case.
While this does not address your Visual Voice Mail concern, it does demonstrate exactly how many differing answers one can get from supposedly knowledgeable resources.
So, my solution was to lease the branded device with the understanding that I will need to deal with all of the pre-loaded stuff that I (or for that matter, just about anyone) do not need, want or use.
I have seen this questions asked hundreds of times, and I have seen both answers regarding WiFi calling. I know I have purchased unlocked phones right from Google in the past and never had an issue with any feature on VZW. I guess I will find out soon if anything has changed, as I ordered the 9+ unlocked from Samsung (they offered $100 more in a trade and a cheaper base price = no brainer). Will the confusion ever end?
Having had a unlocked s8+ and a Note 8 with VZ I can say VVM does not work. I've tried various applications and am not a fan of using google voice so I reached out and had standard messaging applied to my account and basic VVM removed. I'll get a notification but have to call in to check my voicemail which is no biggie. Never tried wifi calling but HD Voice does work ok. I preordered an unlocked S9+ so I'm sure it'll be the same boat
Verizon had the demo for the s9 plus in their store today, and the model of the phone is IDENTICAL to the unlocked US model. Also kinda wishing I'd stuck to the purple one I'd ordered by accident and cancelled, as it looks amazing in person.
Sent from my XT1650 using Tapatalk
With the S7, you could flash the any of the carrier or unlocked firmware on the phone. This would give you access to verizon VVM, WiFI calling, etc if you flashed that firmware. I heard the S8 was the same since the hardware in them are the same between carriers. Here's to hoping that the S9 is the same.
MaddnessX said:
To piggy back off of this question (since I am in similar boat with AT&T) - Is it possible to flash the phone with the carrier version after purchasing unlocked version? Unfortunately, WiFi calling is a must where I live.
Thanks
Click to expand...
Click to collapse
If you want WiFi Calling on Att - you MUST buy an ATT phone. ATT WiFi calling will only work with Branded ATT Phones - NOT unlocked ones. Sorry.
Geekser said:
If you want WiFi Calling on Att - you MUST buy an ATT phone. ATT WiFi calling will only work with Branded ATT Phones - NOT unlocked ones. Sorry.
Click to expand...
Click to collapse
This is true. If you want wifi calling (which I do), you need an AT&T phone. You can't flash anything on the phone to make it work. A few extra AT&T apps is not a big deal on a phone like this to get the features they provide. If you pay for their service you should get all the benefits but that's not how it is for now.
dmb219 said:
This is true. If you want wifi calling (which I do), you need an AT&T phone. You can't flash anything on the phone to make it work. A few extra AT&T apps is not a big deal on a phone like this to get the features they provide. If you pay for their service you should get all the benefits but that's not how it is for now.
Click to expand...
Click to collapse
And that is very unfortunate. I am hoping that one day they will open up WiFi Calling to non carrier phones - but I doubt it will happen any time soon if at all.
Is it the same for tmobile?
Just got off the phone with a Tier 2 Tech Coach with VZW and they said that they can only "guarantee the VZW branded phones will work with their features." I specifically asked about VVM and WiFi calling. They suggested I stick to the VZW branded model. I explained that their model was virtually $100 more than the unlocked version from Samsung and I wasn't sure why that was on "basically the same phone." She was kind and courteous, but certainly it's another way for Big Red to make more money.
tcabrino said:
Is it the same for tmobile?
Click to expand...
Click to collapse
GS8 Unlocked worked with both VoLTE and Wifi Calling on TMO so there is no reason for the GS9+ unlocked not to support these features.
---------- Post added at 01:11 PM ---------- Previous post was at 01:08 PM ----------
tcabrino said:
Is it the same for tmobile?
Click to expand...
Click to collapse
raejr78 said:
Just got off the phone with a Tier 2 Tech Coach with VZW and they said that they can only "guarantee the VZW branded phones will work with their features." I specifically asked about VVM and WiFi calling. They suggested I stick to the VZW branded model. I explained that their model was virtually $100 more than the unlocked version from Samsung and I wasn't sure why that was on "basically the same phone." She was kind and courteous, but certainly it's another way for Big Red to make more money.
Click to expand...
Click to collapse
Problem with VZW is support for integrated video calling thru the phone app which is different from the Samsung default. On VZW the unlocked USA version will support VoLTE but not WIfi Calling, VVM, Video Calling.
my 2 cents.
raejr78 said:
Just got off the phone with a Tier 2 Tech Coach with VZW and they said that they can only "guarantee the VZW branded phones will work with their features." I specifically asked about VVM and WiFi calling. They suggested I stick to the VZW branded model. I explained that their model was virtually $100 more than the unlocked version from Samsung and I wasn't sure why that was on "basically the same phone." She was kind and courteous, but certainly it's another way for Big Red to make more money.
Click to expand...
Click to collapse
They're wrong. I tested a Verizon model in stores, and it's literally the exact same model number as the unlocked one I've got on order from Samsung. But of course they want you to buy the Verizon one, the mark up in the price is pure profit for them, and they probably get a commission for selling it to you.
Sent from my XT1650 using Tapatalk
raejr78 said:
Just got off the phone with a Tier 2 Tech Coach with VZW and they said that they can only "guarantee the VZW branded phones will work with their features." I specifically asked about VVM and WiFi calling. They suggested I stick to the VZW branded model. I explained that their model was virtually $100 more than the unlocked version from Samsung and I wasn't sure why that was on "basically the same phone." She was kind and courteous, but certainly it's another way for Big Red to make more money.
Click to expand...
Click to collapse
Don't forget their useless $30+ "activation fee" they charge when you buy a device through them. I shouldn't have to pay $30 to take the SIM out of my old phone and put it in my new phone. I'm going with the unlocked version because I'm considering switching to T-Mobile due to all this type of crap Verizon pulls.
LgG2-Ttrain said:
Yes I just finished reading the fine print in Samsung's trade in offer. So the only phones they will not accept as trade ins are leased phones.
Click to expand...
Click to collapse
So I'm curious what happens if you have a leased phone. Do they just not accept it and then charge your card for what you weren't charged at time of checkout?

T-Mobile Galaxy Tab S6

Does anyone here know if the T-Mobile variant has a locked bootloader? And if so, is there any way to unlock it?
I'm wondering the same thing...I'll be going to look at it later today. Also I noticed the wifi model has the phone dialer installed so I'm wondering if the LTE T-Mobile model has phone function with the right sim installed?
I went to the T-Mobile store to look at the tab...They had no idea if the bootloader is locked or not. I'm sure it probably is but haven't seen anything about whether it can be unlocked yet. They also told me that the phone and SMS/MMS might work for a few days until the system detects it is a tablet, then those functions will be disabled. Make no sense to me why we can't have those functions on a tablet here in the US...And why even put the software on the tab if it can't be used? I told them to keep it and I'll get the WiFi tablet and just use the hotspot on my phone when I'm out and about. At least I'll get quicker updates (Maybe because Samsung) and I won't have the tons of their bloatware on the thing.
Any feedback?
coilbio said:
Any feedback?
Click to expand...
Click to collapse
If you can go into store and view the tablet go into settings and enable developer options by tapping on the build. Then go into developer options and see if there is a switch to unlock the boot loader. I just bought the wifi model from Best Buy and the boot loader can be unlocked. I have already installed TWRP and Magisk. I think maybe the LTE version may require a 7 day wait not sure.
rsktkr1 said:
If you can go into store and view the tablet go into settings and enable developer options by tapping on the build. Then go into developer options and see if there is a switch to unlock the boot loader. I just bought the wifi model from Best Buy and the boot loader can be unlocked. I have already installed TWRP and Magisk. I think maybe the LTE version may require a 7 day wait not sure.
Click to expand...
Click to collapse
from almost a year back-wondering was your wifi device branded like Tmobile or Verizon? sad to see no continuity in the thread-was hoping for someone to check out the lte device in Tmobile to see if it could be unlocked or if the option was there-not many resources on internet. Does Tmobile even carry this thing anymore? thanks
mac231us said:
from almost a year back-wondering was your wifi device branded like Tmobile or Verizon? sad to see no continuity in the thread-was hoping for someone to check out the lte device in Tmobile to see if it could be unlocked or if the option was there-not many resources on internet. Does Tmobile even carry this thing anymore? thanks
Click to expand...
Click to collapse
I bought the t-mobile variant from samsung directly. I'm about to find out. Give me a day or 2.
Arudis said:
I bought the t-mobile variant from samsung directly. I'm about to find out. Give me a day or 2.
Click to expand...
Click to collapse
Thanks Arudis!
Might need more time.
mac231us said:
Thanks Arudis!
Click to expand...
Click to collapse
Unfortunately, I think I'm being held back by the whole 7-day oem-unlock hide thing. And all the ways around it have apparently been patched by samsung. So this time next week, I'll know for sure. As of right now, I believe it can be unlocked, but I don't know for sure.
Arudis said:
Unfortunately, I think I'm being held back by the whole 7-day oem-unlock hide thing. And all the ways around it have apparently been patched by samsung. So this time next week, I'll know for sure. As of right now, I believe it can be unlocked, but I don't know for sure.
Click to expand...
Click to collapse
thank you so much-well I will be receiving my device tomorrow. So let the race begin-ha ha kidding will see and compare. I did not know Samsung has this 7 day wait period (like Xiaomi has a 2 week period). Oh well, time will tell Thanks for keeping me posted and do let me know what you find. I did see a post somewhere on xda for the tab s6 where the poster said he could unlock the carrier device (think it was Tmobile) but he wanted to find out if he could root it. I will find the post (again it was an old one and of course, my response (recently) has not got any response. In fact, like many, he did not follow up with any posts thereafter (several months back).
edit
This is the thread
https://forum.xda-developers.com/ga...m-weta-1-0-t4002353/post83956193#post83956193
see post 21 - mertkan said he could unlock (so assume he was able to but was looking for doing other modifications)
Arudis said:
I bought the t-mobile variant from samsung directly. I'm about to find out. Give me a day or 2.
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Hello Arudis I got a used Tmobile variant. But I do not see any OEM unlock option in developer settings (a prerequisite before anything can be done for unlocking b/l). Which software version is yours having? (maybe it is different because you bought directly from Samsung but does not make sense if it is branded Tmobile). Could be that you have an older version of Android-appreciate if you could let me know which software version, CSC etc yours has. I might end up returning mine if there is no progress. Thanks.!
EDIT: Returned it. Great price and condition. Just too bad-did not want to take chances with it. Good luck-seems that you should be able to unlock it per that other post I sent.
mac231us said:
Hello Arudis I got a used Tmobile variant. But I do not see any OEM unlock option in developer settings (a prerequisite before anything can be done for unlocking b/l). Which software version is yours having? (maybe it is different because you bought directly from Samsung but does not make sense if it is branded Tmobile). Could be that you have an older version of Android-appreciate if you could let me know which software version, CSC etc yours has. I might end up returning mine if there is no progress. Thanks.!
EDIT: Returned it. Great price and condition. Just too bad-did not want to take chances with it. Good luck-seems that you should be able to unlock it per that other post I sent.
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Well. I'm struggling w/ it. CSC was TMB btw. This whole ordeal has been a mess of mistakes on my part. If i can't get this unlocked in the next day or 2 then i'll be returning it myself. I'd rather have a weaker tablet w/ root and a custom rom than a great tablet that i have to run stock.
Current software version is T867USQU3BTJ1 / T867UOYN3BTJ1 / T867USQU3BTJ1.
First thing I needed to know was whether or not I could unlock the tablet for other networks and in order to do that, I inserted a sim and logged into the tablet w/ my google account. I think this is where I made my first mistake as I have a sinking suspicion that inserting the sim somehow got rid of my oem unlock toggle. I know I had seen it before I started trying 2 unlock the sim because its always the first thing I do when I get a new device. But between the sim and the unlock process I ended up rebooting too many times and it auto-updated itself to the latest firmware. Since the latest firmware, I haven't seen that toggle at all. When I try to flash twrp w/ Odin, it fails.
@ this point I've decided that I will never buy another samsung device ever. I've had all manner of fun rooting every other device i've ever owned that wasn't a samsung device, however every samsung device has always been a supreme pain in the butt because I can't just do what i want w/ adb and fastboot.
Arudis said:
Well. I'm struggling w/ it. CSC was TMB btw. This whole ordeal has been a mess of mistakes on my part. If i can't get this unlocked in the next day or 2 then i'll be returning it myself. I'd rather have a weaker tablet w/ root and a custom rom than a great tablet that i have to run stock.
Current software version is T867USQU3BTJ1 / T867UOYN3BTJ1 / T867USQU3BTJ1.
First thing I needed to know was whether or not I could unlock the tablet for other networks and in order to do that, I inserted a sim and logged into the tablet w/ my google account. I think this is where I made my first mistake as I have a sinking suspicion that inserting the sim somehow got rid of my oem unlock toggle. I know I had seen it before I started trying 2 unlock the sim because its always the first thing I do when I get a new device. But between the sim and the unlock process I ended up rebooting too many times and it auto-updated itself to the latest firmware. Since the latest firmware, I haven't seen that toggle at all. When I try to flash twrp w/ Odin, it fails.
@ this point I've decided that I will never buy another samsung device ever. I've had all manner of fun rooting every other device i've ever owned that wasn't a samsung device, however every samsung device has always been a supreme pain in the butt because I can't just do what i want w/ adb and fastboot.
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I agree but this has more to do with (if not entirely) to U.S carriers playing games with dual devices for marketing-only here does this go on, where the carriers since time immemorial have blocked calls and texts on tablets (7 and above inches) giving some bs reasons (there was a time they had this tablet "plan" and phone "plans"-those have at least merged at least for Tmobile-otherwise their servers would detect a tablet and switch you automatically to a tablet plan for your 'convenience' and maybe even 'safety' lol)....so as long as they do this, Samsung (even Apple which does the same thing worldwide anyway) have tablets that do not have phone-like functions (Samsung has this call and text pairing with other Samsung phones a.k.a buy two of our devices please AND have two plans (so both Samsung and carriers win)...) on their U.S devices (Samsung at least to their credit have this :"unlocked" cellular variants in rest of the world, Apple does not even have that-yes, I know there is Google talk and all kinds of wifi-based workarounds but that is a different topic.
EDIT-if you compare the older devices like say tab S and tab s2 (the carrier variants and the international variants you will find out that even the speaker arrangements are different. I delved deep into this and found that even the boards were different-the lengths they went to do this to keep the versions distinct is amazing!) folks here on xda etc kept thinking for a while that they could simply flash the international ROMs (never mind the b/l block or hurdles) but the partitions were not even the same let alone the modems, and the actual hardware itself!
So blame the carriers-I do. So I never get these carrier devices (first time I tried my hand at it-no more)
Having to perform a soft boot tonight I noticed an "unlock bootloader command" in the softboot menu along with "cache clear" along with the always present "factory reset". Which I have to perform anyway because network mode locked to 3G only and no option to change it back so it has major conectivity issues. I'm thinking I may try the unlock bootloader command.
P.S. Mine is the tmo version
rigrunner said:
Having to perform a soft boot tonight I noticed an "unlock bootloader command" in the softboot menu along with "cache clear" along with the always present "factory reset". Which I have to perform anyway because network mode locked to 3G only and no option to change it back so it has major conectivity issues. I'm thinking I may try the unlock bootloader command.
P.S. Mine is the tmo version
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Out of curiosity which model number is your tmobile tab s6 lte? I have the verizon sm-t867v model which i re-flashed to the tmobile sm-t867u model using modified Odin 3.14. Unfortunately the bootloader remained locked down with no way to unlock it. Also what is this softboot menu your speaking of? I know samsung like the back of my hand and I've never heard of a softboot menu. Curious if this is something new im not aware of since I've been stuck with verizon brands the last 3 samsung devices I've owned...
Yes and Yes!
Can someone clarify something on the Tmobile Variant of the Tab S6?
This T867U definitely comes with the HARDWARE to text because i got it to work but it stopped.
So could this just be a matter of getting it 'Carrier Unlocked" so TMO cant decide what we do with our tab s6 since its payed for???
Make calls and send messages from your Galaxy tablet
With Call & text on other devices, you can receive calls and send messages on your Galaxy tablet that is logged in to the same Samsung account as your phone.
www.samsung.com
I have the same problem, I bought the device from eBay and now in Egypt, the device is locked to the T-Mobile network, and I don't know a way to unlock it. I cannot contact the seller to ask him about the T-Mobile subscription details, and after communicating with T-Mobile, they did not reply

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