[Q] Nokia Here Map not shown - Samsung Gear S

Yesterday, I had to format and reinstall my Gear S
now Nokia Here app doesn't show any maps. (on the Gear S)
Phone app (Here) , has the map shown.
How can I get back the maps on Gear S ?

I reset my gear about 2 weeks ago and here is working normally for me. Try Uninstalled and reinstall. Or is that a gear s system app?

yes it is a system app.
even if I reset my gear S, it doesn't sync the map.
that is sooo bad.

Did you Uninstall it and reinstall it from your phone also? Here requires a phone with the app installed on there also or it won't work. The watch version is just a companion app

I have treied everything. I have contacted Nokia Here support several times. They keep saying the same thing. "try downloading offline maps"
The watch doesn't do that . Here app on the watch thinks it is offline even though it is not offline.

after you clear cache and delete app... try searching for HERE app in gear manager store and re-install. that was my idea. also the app appears in Google play store... so you can re install it from there.
[Mod edit: Do not use profanity on this website]

Forum Rule 16. Bumping Threads (posting simply to force a thread to the top of the thread queue)
Do not "bump" a thread more than once per 24 hours.
Click to expand...
Click to collapse
Your extra posts have been removed. While I understand you're looking for help, the quickest way to not receiving it is to continuously bump this thread. If it keeps happening, this thread will be closed.
Also, possibly you are not receiving answers because people honestly may not have ones to give. You will not always find the answers on this website.

bogdan_wrc said:
after you clear cache and delete app... try searching for HERE app in gear manager store and re-install. that was my idea. also the app appears in Google play store... so you can re install it from there.
[Mod edit: Do not use profanity on this website]
Click to expand...
Click to collapse
there is no place to delete this app as far as I see. not possible on Gear Manager, not on the Gear S itself.
This is a preinstalled app and the software does not provide a way to delete it.
If there is a way, please let me know...
On Google Play store , there is only the phone app, not the Gear S app..

I have the solution
To be able to download maps on to your Gear S you have to do as follows:
1. sim card inserted and active(always active)
2. wifi activated and connected to a router
3. very important Gear disconected from phone.
Only then option Download offline maps become active and gives you the possibility to download any map avaliable on your Gear S.
Hope I was helpful to someone, I did this with my Gear S and only this way works!

Related

error processing purchase in Android Market

Hi all,
I somehow managed to break my Market App. Whenever I try to download an app (even free ones). I receive the following error: "error processing purchase".
I backed up my ROM with CWM and reset my Tab to factory default. I am able to download again. However I'm hoping that someone can send me the stock Android Market App, so I don't have to start customizing all over again.
Thanks in advance!
I spent hours trying to fix this and finally came to the solution. Clearing the market cache and removing your Google account must be done concurrently. If all else fails, remove your Google account, clear the cache for the market, and clear all cache and data from all applications and services that use the market icon. This is kind of like hunting a rabbit with a bazooka, but it'll git'er done.
To re-hash concisely:
Be aware: if steps 1, 2, and 3 don't work, step 4 can solve your problem ( it did for me ), but it may cause adverse effects or problems ( I'm not sure ).
1) Go to settings --> Account & Sync --> Click your Google account --> and click remove in the upper right hand corner of the screen.
2) Go to settings --> Applications --> Manage Applications --> Click the "All Applications" tab --> and then scroll until you find "Market". Choose "Clear Data".
3) Make another attempt to download or purchase an app.
If you still receive the error message:
4) Repeat steps 1 & 2 , but in addition to clearing the market cache ( which happens in step 2 ), look for any applications that seem related to the market ( there were multiple services and programs I found ) and clear the data/cache for all of them. When this step is completed, your tablet will reinitialize upon exit. You may receive a notification or error.
5) Restart your tablet, click the market, and you will be prompted to add a Google account. Sign in and accept the terms!!!
Hope this works!
Batmantis82 said:
Hi all,
I somehow managed to break my Market App. Whenever I try to download an app (even free ones). I receive the following error: "error processing purchase".
I backed up my ROM with CWM and reset my Tab to factory default. I am able to download again. However I'm hoping that someone can send me the stock Android Market App, so I don't have to start customizing all over again.
Thanks in advance!
Click to expand...
Click to collapse
Same here, so far I have a workaround, purchase in the web maket, go back to the market app and then it will download.
Cheers
error on market app
Im getting crazy as I can´t download any market app at all.
The first time I installed (3.3 bl1.1), I got 6 apps downloaded form the market app, and then suddenly stop saying and error purchasing even free apps. After hours trying to change settings now the market app even doesnt open saying that cannot get info from the server!!!
Tried to clear cache, wipe data and even reinstall the rom, but the same thing happens now after just 1 download from the android market, it says "error purchasing" a free app..
I really loved this ROM, but this is a crucial feature, can someone post an workaround for this ?
This happened to me after restoring a nandroid. In the end I ended up reflashing and restoring my user app data from TitaniumBackup. Problem solved. Good Luck
Sent from my GT-P7510 using Tapatalk
You could try to restore with TTB or uninstall and install a fresh apk. Or make a new nandroid backup, flash an older working Android backup, copy the apk onto your SD card, restore the broken nandrod backpup, uninstall market, use root explorer to move the working market apk to system/app and reinstall it from there.
Sent from my GT-P7510 using xda premium
ayres said:
Im getting crazy as I can´t download any market app at all.
The first time I installed (3.3 bl1.1), I got 6 apps downloaded form the market app, and then suddenly stop saying and error purchasing even free apps. After hours trying to change settings now the market app even doesnt open saying that cannot get info from the server!!!
Tried to clear cache, wipe data and even reinstall the rom, but the same thing happens now after just 1 download from the android market, it says "error purchasing" a free app..
I really loved this ROM, but this is a crucial feature, can someone post an workaround for this ?
Click to expand...
Click to collapse
I had the same issue happened to me. A workaround that worked for me is using the web market. Try that, it should work. The only thing is that it wont install automatically. After downloading from the web market I had to go to the market native app and search again for the app i just dl. Now the market native app would display Install instead of download.
That was the only way to dl the app.
Then I had issue with battery drainage, So decided to flash it back to stock and no more problems with the market.
hosagot said:
I had the same issue happened to me. A workaround that worked for me is using the web market. Try that, it should work. The only thing is that it wont install automatically. After downloading from the web market I had to go to the market native app and search again for the app i just dl. Now the market native app would display Install instead of download.
That was the only way to dl the app.
Then I had issue with battery drainage, So decided to flash it back to stock and no more problems with the market.
Click to expand...
Click to collapse
Oddly I have the same problems with the market even running stock.
" error processing purchase" solution that worked for me
Hi.
I'm new to the forum. I just bought my first tablet. A Viewsonic GTablet that was rooted to Honeycomb 3.0. First thing I found out about it was that I couldn't download free apps from the Market. I could get the paid ones however. I could also download free ones from Amazon. So I googled and googled and read the posts here and elsewhere and tried most of the fixes but I was as frustrated as all of us. So I thought that maybe there would be a newer version of Market that had bug fixes and so on and I found
It's version 3.0.26. I was trying to post the link but they tell me as a new member of the forum I'm not allowed to post outside links yet. Cool. The link was actually to a RapidShare site if your trust them. It was free. It was easy to just gmail it to myself and on my Viewsonic I found it in the Download folder and did the install. Sure enough I'm now a happy camper. First thing I got was Flash Player of course. I want the SiriusXM app but I installed it and log in and get the "checking for updates" that never ends. But that's a different topic.
By the way. I did email Android Market support and they got right back to me and said that they were working on it. I sent them my update that I am posting here.
The Market sometimes just has issues. As others have said clearing cache can help. Other times the only thing to do is wait and try to repurchase again later.
Jamesyboy said:
I spent hours trying to fix this and finally came to the solution. Clearing the market cache and removing your Google account must be done concurrently. If all else fails, remove your Google account, clear the cache for the market, and clear all cache and data from all applications and services that use the market icon. This is kind of like hunting a rabbit with a bazooka, but it'll git'er done.
To re-hash concisely:
Be aware: if steps 1, 2, and 3 don't work, step 4 can solve your problem ( it did for me ), but it may cause adverse effects or problems ( I'm not sure ).
1) Go to settings --> Account & Sync --> Click your Google account --> and click remove in the upper right hand corner of the screen.
2) Go to settings --> Applications --> Manage Applications --> Click the "All Applications" tab --> and then scroll until you find "Market". Choose "Clear Data".
3) Make another attempt to download or purchase an app.
If you still receive the error message:
4) Repeat steps 1 & 2 , but in addition to clearing the market cache ( which happens in step 2 ), look for any applications that seem related to the market ( there were multiple services and programs I found ) and clear the data/cache for all of them. When this step is completed, your tablet will reinitialize upon exit. You may receive a notification or error.
5) Restart your tablet, click the market, and you will be prompted to add a Google account. Sign in and accept the terms!!!
Hope this works!
Click to expand...
Click to collapse
cheers mate. I did steps 1,2 and 3 and market is working fine again
it worked for me for a day and the issue came back again.
darn frustrating
I get no love with the Jamesyboy fix.
Seems a common enough problem, but no solid fix after all this time.
---------- Post added at 05:33 PM ---------- Previous post was at 04:49 PM ----------
Found a real fix.
Install new market.apk from
http://www.arctablet.com/assets/apps/Android_Market_v3.1.5.apk
and install.
Then hunt down and uninstall the old faulty market app.
To do that, if you click the "Market" label at the top right of the "Apps" screen the system will prompt you to complete action with...
That will tell you the name of the old market app to go find and uninstall.
The Market backend (not your Tab or other device) is the problem. They've been getting a huge response to those $0.10 apps, and it's revealing some issues with the servers.
settings- privacy- factory data reset. then when it reboots wipe data for market. it's been working for me so far for a few hours. it hasn't updated to google play store yet tho, i don't know why and don't care as long as i can download apps.
Market Legacy Will cause this
if you use the google play legacy app to see what apps you have installed previously it will break in-app purchases. Uninstall and wipe normal market cache
Also try clearing media cache
I periodically have the Google Play Store get stuck on "Installing..." when I try to install an app (JellyBean, different tablet tho). I've done Clear Data for it & the Google Play Services as suggested above. But what I also needed to do was Clear Data on Media Storage. I have a large (~40GB) side-loaded MP3 collection, and the media crawler sometimes gets bogged down causing problems for everything (including Camera, which is apparently connected to Gallery, which apparently uses the media crawler). Of course, after you do this you will need to be patient (and perhaps reboot?) while it re-indexes your media.
i see..

Can't download paid apps i receive Error 403 Android market.

Hi!
I purchased Tasker android app on the android market 7th march. When i try to download that app i receive "Error Takser could not be downloaded due to and error. (403)". My bank confirm Google charged, but i can't download it. If i visit android market using web browser i can see i already purchased it. If i clear cache data on "Play store" app its not work? Are there any solution?
Why don't you contact the developer with your order number and see if he can help
Email google about this issue.
I'm having this issue with all my Android Devices....this is apparently a problem with google. I've been in contact with them and they said their were issues with teh conversion to Google Play. I've been dealing with this for 2 weeks and have access to free apps, but I can't buy any. I've been forced to purchase apps from the Amazon Appstore. Google apparently doesn't want my money....I've been sending emails to google and the developers of the apps I purchased (Scrubs and Cut the Rope: Experiments) and have had literally NO correspondence from google or the the developers. This sucks, as I just got my Prime and Picked up a Used A100, now Google is screwing me....Just some bad news...considering that it's been 2 weeks since this issue cropped up for me and the fact that Google (and it appears the developers) are ignoring my emails, I'm going to assume two things, Google doesn't care, suggesting you start a new google account and re-buying your apps, or it's a known issue and they just don't want to deal with us right now....I just want a straight answer....It could be months before this is fixed....I recommend emailing google ASAP.
I have the same issue. Galaxy S2.
I downloaded an application ($20) from a forum to test it before purchasing, now after uninstalling it, it says i've already purchased it!
So i go to click INSTALL (no Buy button) in the Market (Google Play) and it says error 403 or something..
I thought I would be smart and download the AppBrain appstore. Well the STUPID thing is there is no reason to ever use this, as it just opens up the Market and wants me to install again without buying!
I tried to do the same thing with the Amazon app store, but they too divert you back to the Market app (market:// I assume)
Has anyone got any ideas on how I can "reset" or make the market think I haven't purchased this Application, and be able to purchase it legitimately and support the developer and receive frequent updates form the developer????
Thank you very very much!
Don't worry dude, every android users are facing the same issue all over the world. It is the Google's side that is having issues.
My google play have your issue intermediately few days ago.
I've had the same problem so I decided to use Wifi from home. I found that by using my home wifi that I was able to update. I know this doesn't help the problem if you are not connected to wifi but if you are at home - it might help
flipmode_11 said:
I have the same issue. Galaxy S2.
I downloaded an application ($20) from a forum to test it before purchasing, now after uninstalling it, it says i've already purchased it!
So i go to click INSTALL (no Buy button) in the Market (Google Play) and it says error 403 or something..
I thought I would be smart and download the AppBrain appstore. Well the STUPID thing is there is no reason to ever use this, as it just opens up the Market and wants me to install again without buying!
I tried to do the same thing with the Amazon app store, but they too divert you back to the Market app (market:// I assume)
Has anyone got any ideas on how I can "reset" or make the market think I haven't purchased this Application, and be able to purchase it legitimately and support the developer and receive frequent updates form the developer????
Thank you very very much!
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=23569397&postcount=16
Just started getting this error again. Anyone else? Tried clearing store cache, dalvik-cache and google framework cache. Still gives a 403 error when attempting to download a paid app.
I just did a factory reset on my phone, and all my apps, free and paid installed no problem.. except Smart Keyboard Pro. It showed "purchased", I clicked it and told it to install (from the PC), and that was over an hour ago. I have restarted, and it still wont download, i get the 403 error each time..
I'm open for ideas...
ZeroManArmy said:
http://forum.xda-developers.com/showpost.php?p=23569397&postcount=16
Click to expand...
Click to collapse
thanks, this did it...
Sometimes if you don't purchase the app from google it will say purchased but won't let you download it.
Thanks!
bhrich902 said:
thanks, this did it...
Click to expand...
Click to collapse
Your suggestion works perfectly! Unfortunately, it is requiring me to repurchase an app I've already paid for and I don't want to repay. I know, I know $2.99 is not going to break the bank; but it's kinda the principle. No worries, if I don't find an alternative solution I will be forking over the cash.
So I have had this ongoing issue as well for over 9 months. Tech support was a joke, like some of you have figured out.
Somehow, with no intervention from me, the problem fixed itself both on the website and the device. Not sure what happened, but im happy it did. I was fairly close to cutting all ties to google services over this, guess I dont have to now.
Here appslova.com have compiled solutions to fix error 403:
Method 1: The most common fix for most Android market or Google Play related errors.
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
Method 2-Clearing Proxy:
Go to settings>>Wireless and Networks>>More>>Mobile Networks
APN (Access Point Name)>>MOWAP>>Edit
Select clear Proxy option
Try to re-run the installation in Google Play Store
Method 3-Router Proxy Settings:
Open your router configuration or settings panel (example- typing 192.168.1.1 on the browser brings up the router settings on my TP-Link router)
Now find your filter settings>>Uncheck Proxy
If that didn’t work also uncheck Cookies box from the filter settings
Now install your app from Google Play
Method 4- Alternative Google account
Create another Google account if you currently have only one account
Open Google Play Store>>Press Menu button>>Accounts>>select the alternative Gmail account
Now try installing the app
Method 5- Browser Fix: I found this solution on Phonebuff.com.
Go to play.google.com on your Computer’s web browser (preferably Google Chrome).
Sign into your Google account (by hitting the sign-in button at the top right).
Search for the app you wish to purchase and download.
Open the app’s page up by clicking the title link.
On the “install” or “purchase” button, right click and press “inspect element.”
Above the row that will be highlighted, you’ll see several lines of code. Locate the “data-ispurchased=”true” code (near the bottom of the paragraph).
Double click on the “true” in data-is purchased=”true” and change it to “false” then press enter on your keyboard.
Now click on “installed” or “purchased” to buy the app as you normally would
These methods might seem like a lot of work but hopefully one of these methods will solve the 403 error for your Android.

[Q] Unable to download from Google Play

Hello,
I am using HTC explorer (Android 2.3.5) for about a month now. For the past 2 days I am facing a strange problem. I am unable to download apps from Google Play via internet pass through. I am able to browse the internet but when I try to download any application, a grey bar appears saying "Waiting for network" and it never ends. I am able to download the same apps through Wifii. I tried all the possible solutions to make this work (hard reset, soft reset), but found no luck. I changed the default 2GB sd card with a 4GB sd card same days back. But even after that I was able to download via internet pass through. This is little strange. Can somebody help me in this respect.
Thanks in advance,
Nirmal Kumar Bhogadi
Try to clear cache and data of play store
I'm having the same issue. I've used internet pass through on my EVO 3D for quite a while, thinking about changing plans to less data. Pass through works fine for almost everything, but suddenly won't download Google Play updates. But if I clear data and cache, it then thinks there is no update. It is as though it updated, but doesn't recognize it as having completed. The one thing I haven't been able to update ever by PT is new maps for CoPilot Live. It absolutely insists on wi-fi.
Clear data from google services framework, fixes most problems with Google apps.
Sent from my HTC Sensation
No Luck
Thanks for your replies guys!!!
I cleared the data of google services framework, play store but still the problem exists. I am still unable to download from play store via internet pass through
SOLUTION
Hi there,
go to settings> applications>put a tick mark or select unknown sources . Ur problem wil be solved.
Thanks G_IVAR, for posting a reply. But the option is already checked. The only way is working is to settings--> applications--> Manage applications--> Google Play Store and click on Uninstall updates. The Play Store disappears on the phone and the Old market appears. Now when i try to download any application (with internet pass through), the download starts (making me happy) and disappears within 5-10 seconds. When I check my phone this time, again Google Play appears instead of Market. I think the Google guys have made something so that the market apps doesn't download with internet pass through (with a USB cable).
reply
nirmalbhogadi said:
Thanks G_IVAR, for posting a reply. But the option is already checked. The only way is working is to settings--> applications--> Manage applications--> Google Play Store and click on Uninstall updates. The Play Store disappears on the phone and the Old market appears. Now when i try to download any application (with internet pass through), the download starts (making me happy) and disappears within 5-10 seconds. When I check my phone this time, again Google Play appears instead of Market. I think the Google guys have made something so that the market apps doesn't download with internet pass through (with a USB cable).
Click to expand...
Click to collapse
ur mentioned way is working for me tanq
Thanks a lot D
G_IVAR said:
ur mentioned way is working for me tanq
Click to expand...
Click to collapse
It worked for me too but I have to uninstall the updates on Google Play Store everytime
This probably won't help, but I'm curious. What happens if you go to Google Play via a PC and try to do a remote install that way?
G_IVAR said:
Hi there,
go to settings> applications>put a tick mark or select unknown sources . Ur problem wil be solved.
Click to expand...
Click to collapse
this solution worked for me previously as well.
I think the Google Play website was bugged for a few days.
Now it's back working.
Oscar-Mark said:
I think the Google Play website was bugged for a few days.
Now it's back working.
Click to expand...
Click to collapse
still am unable to download applications using pass thru facility.
Having Same problem (HTC ONE V)
The problem is with play store app ver 3.7.13
problem started couple of days ago
any permanent solution for unrooted phones?
nirmalbhogadi said:
Hello,
I am using HTC explorer (Android 2.3.5) for about a month now. For the past 2 days I am facing a strange problem. I am unable to download apps from Google Play via internet pass through. I am able to browse the internet but when I try to download any application, a grey bar appears saying "Waiting for network" and it never ends. I am able to download the same apps through Wifii. I tried all the possible solutions to make this work (hard reset, soft reset), but found no luck. I changed the default 2GB sd card with a 4GB sd card same days back. But even after that I was able to download via internet pass through. This is little strange. Can somebody help me in this respect.
Thanks in advance,
Nirmal Kumar Bhogadi
Click to expand...
Click to collapse
having same problem in my htc vivid. i think Google play is now only use carrier data. i even flash my whole device and factory rest may be for 15 times but the result is same "waiting for network"..........................pls let me know if you find out any solution.
Well then Google should update the Play Store app to fix it soon.
reply from google support (didnt solve the problem)
we should contact google support.i mailed them this was there reply but it didn't work
Thanks for contacting us about this issue- it sounds like you're having general connectivity issues. It's frustrating for us when users have problems with connectivity, because there is only so much we can do before you need to contact your service provider. However, I'd like you to try the following troubleshooting steps to resolve this quickly:
- Reboot your device
- Confirm that the app Google Authenticator is up to date - visit Google Play, then tap My Apps to see if you have an update available
- Sign in and out of Google Talk to restore connection to our servers:
1. Go to your device’s app launcher, and press the Talk app
2. If you’re already signed into Talk, press Menu, and then touch Sign out
3. Launch Talk again to sign in (if you are unable to sign in, please let me know)
- Clear the cache of the Google Play Store app (Settings > Applications > Manage applications > All > Play Store > Clear cache)
- If you're using WiFi, ensure firewalls are not blocking access to ports required for Google Play (TCP and UDP 5228)
- Confirm that there is strong connectivity on your device, and contact your mobile service provider if you aren't connected
If none of these steps resolve the issue, please let me know, and I will continue to investigate the problem - any other detail you can provide about the issue and how/when it occurs will be extremely helpful. Have an excellent day.
Hi there,
I'm using a Sensation, and also having this problem. It's really most annoying.Any idea how widespread this problem is, or if it is something that Google has disabled deliberately?
Me too... but I'm able to download using JellyBean... but ICS can't..
Accidentally sent from my Google Nexus S

App updates fail to install - "connection with device is lost" [SOLVED]

I was having issues updating some apps within the Gear Apps Store, the error message "Gear app not installed connection to device is lost" even though there was a working Bluetooth connection and everything was functioning normally.
I tried:
Rebooting both the watch and the phone
Checking and trying various comms settings
Deleting cache and data for the Gear App Store
Re-installing the Gear App Store itself
After a lot of head scratching I was resigning myself to perform a factory reset of the Gear S.
I got it to work by simply uninstalling the app that needed the update, (in my case it was one of the clocks) and then re-installing it. All now working as it should!
The error message is completely misleading and it will get you believing it's a connection issue which it clearly isn't.
I thought I would share this with you in case you came across this problem.
.
Cannot find the apps
apprentice said:
I was having issues updating some apps within the Gear Apps Store, the error message "Gear app not installed connection to device is lost" even though there was a working Bluetooth connection and everything was functioning normally.
I tried:
Rebooting both the watch and the phone
Checking and trying various comms settings
Deleting cache and data for the Gear App Store
Re-installing the Gear App Store itself
After a lot of head scratching I was resigning myself to perform a factory reset of the Gear S.
I got it to work by simply uninstalling the app that needed the update, (in my case it was one of the clocks) and then re-installing it. All now working as it should!
The error message is completely misleading and it will get you believing it's a connection issue which it clearly isn't.
I thought I would share this with you in case you came across this problem.
.
Click to expand...
Click to collapse
I have the same issue, but cannot find the apps to uninstall. I have about 6 apps that are "stuck". I can get some to update, but then they show up again as needing updating.
cchrisgates said:
I have the same issue, but cannot find the apps to uninstall. I have about 6 apps that are "stuck". I can get some to update, but then they show up again as needing updating.
Click to expand...
Click to collapse
The reappearing updates is a common problem and I haven't been able to solve that one (though it hasn't happened in a while) but it's strange you cannot find the offending apps to uninstall. I assume you are using the same watch model, as not all apps and clocks work with all Gear models and you are in the Gear app store not the Samsung app store? Also check for the app in "your purchases" section as again not all apps will show in the store but purchased ones (including the free ones you installed there) will show in your purchased section.
The only other thing you can try is a factory reset of the watch and install all your purchases from scratch.

MATE 10 Pro issues with google play store

Got my mate 10 pro with vodafone on Friday. Love the phone. Amazing camera and got a great deal.
Problem is the play store! It stops opening and the only way to fix this is to clear the data on the google play store & google play services.
Is this a known problem? Do I need to wait for an update or should i factory restart. Once it works again after the data is cleared after a very short while it stops opening again. Pressing on the icon simply does nothing.
Sukh88 said:
Problem is the play store! It stops opening and the only way to fix this is to clear the data on the google play store & google play services.
Click to expand...
Click to collapse
Hi, this seems to be an individual issue as my Mate 10 Pro works in the Play Store with no problems. Factory reset may be helpful.
Sukh88 said:
Got my mate 10 pro with vodafone on Friday. Love the phone. Amazing camera and got a great deal.
Problem is the play store! It stops opening and the only way to fix this is to clear the data on the google play store & google play services.
Is this a known problem? Do I need to wait for an update or should i factory restart. Once it works again after the data is cleared after a very short while it stops opening again. Pressing on the icon simply does nothing.
Click to expand...
Click to collapse
try close all wifi and cell data .. then force close the google play store then clear cash and data then disable so it will ask you to reset to old version press yes .
then also do it with google play services .
after that remove your google account email for google , then open the store and re put your google email and i think it will work fine
ended up doing a full reset which was not really fun but hey it worked..
Quote:
Originally Posted by DNFDD
I think I might have solved this issue myself and it might be useful information for others:
In the battery-section of the settings, there is an option to control if an app can auto-start, be started from a different app and is allowed to keep running in the background. Either you allow the phone to control this automatically, or you can do it manually: the latter possibility is the one I turned on as I wanted to have the control over the apps. Apparently, this was a bad choice as it stopped the apps from getting the information from the internet?
After I switched it back to completely automatic, all apps were working normally again. This is something that Huawei should address as I don't believe this should happen .
This fixed the issue for me.
Thanks!
pinattila said:
Quote:
Originally Posted by DNFDD
I think I might have solved this issue myself and it might be useful information for others:
In the battery-section of the settings, there is an option to control if an app can auto-start, be started from a different app and is allowed to keep running in the background. Either you allow the phone to control this automatically, or you can do it manually: the latter possibility is the one I turned on as I wanted to have the control over the apps. Apparently, this was a bad choice as it stopped the apps from getting the information from the internet?
After I switched it back to completely automatic, all apps were working normally again. This is something that Huawei should address as I don't believe this should happen .
This fixed the issue for me.
Thanks!
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Yeah. I set Gmail to manual and it stopped receiving emails. Which is weird as it should do the exact same things if you enable all in manual. Switching to manual fixed it.
And another issue is Last pass, it gets killed after a while if Launch is set to auto. I set it to manual and its been kept alive for the whole day.

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