[Q] Poor earpiece audio quality / popping sound - E 2015 Q&A, Help & Troubleshooting

I am getting frequent popping/crackling sounds while in a call and using the phone earpiece. The volume is at a mid-level, not turned up too high. I tried checking "Turn on hearing aid compatibility" under call settings since it was suggested as a fix for a similar issue in another forum, but that didn't make any difference. Is anybody else experiencing poor in-call audio quality? US GSM 4G XT1527.

Looks like it was a hardware issue. I replaced the phone and the new one is fine.

Glad to hear you got a good one. I love this little engine that could. It's a great little device.

Related

[Q] Microphone problem

I have a strange issue with my microphone or maybe I should call it sound pickup, on my SII.
When I take, or initiate a call, the sound quality of my voice on the other end is terrible, when I use the built in microphone. and I mean LOW ... like it almost sounds like I am not talking into the mike at all...
If I have the wired headset engaged, or a bluetooth one and take, or initiate a call, sound is excellent through the headset. But if I during the call, disconnect the headset, and reconnect it, the sound is also terrible through the headset.
I had my phone for a while running on Lightning 1.2 and sound was great, before sending it in for repairs (battery was faulty). After I got it back, I quickly flashed it to Lightning 4.2 and I can't remember if sound was working before that. I couldn't wait to get Lightning back on instead of the built in crap.
I've tried flashing other roms and kernels, but the problem remains the same.
Any idea's??
I am aware of these threads where people have similar problems, but I haven't heard anyone describe having no problem with the headset, but having a problem when de and reattachiong the headset ... sounds like sw to me. !?!??
Other threads:
http://forum.xda-developers.com/showthread.php?t=1127103&highlight=microphone
http://forum.xda-developers.com/showthread.php?t=1174150&highlight=microphone
http://forum.xda-developers.com/showthread.php?t=1192081&highlight=microphone
have same **** and i search entire forum i heard another ppl have this problem
did u try between ur calls to disable the noise reduction
Hi, yeah I tried disabling noise reduction, and it didn't make any difference. It actually got a little worse, according to my GF but not much.
Can you reproduce that it works fine when using the headset at the beginning of a call?
my problem is that ppl hear in such eco thing and this is crazy everyone say they don't hear me good
Okay. Then I don't think our problems are related.

[Q] Can I improve the poor audio during phone calls?

People tell me that when I'm on a phone call with them, my voice comes through muffled and crackly. I've also noticed that the callers audio comes through 'too loud' and sounds like I'm using a bad speaker that I've turned up too loud.
It's not so bad that I suspect a hardware defect or something, but it's annoying and I was just wondering if there is anything I can do to improve it.
Thanks.
AT&T sgs2 icscrewed
Deenybird said:
People tell me that when I'm on a phone call with them, my voice comes through muffled and crackly. I've also noticed that the callers audio comes through 'too loud' and sounds like I'm using a bad speaker that I've turned up too loud.
It's not so bad that I suspect a hardware defect or something, but it's annoying and I was just wondering if there is anything I can do to improve it.
Thanks.
AT&T sgs2 icscrewed
Click to expand...
Click to collapse
Have you tried using a different Modem? Theres also a map of what modems work best for the area, look it up and see if you're using that modem... if not, try the modem that others have suggested and see if that fixes your problem.
i'm using uckh7 and that is what is reported as working well in my area.
Deenybird said:
i'm using uckh7 and that is what is reported as working well in my area.
Click to expand...
Click to collapse
I feel your pain. I also have the mic issue which causes other other caller to complain about poor audio clarity. I'm running the KH7 modem that others report as being much improved over KK6 - but I can't imagine it being any worse.
There is an option to turn on the other mic to increase call clarity, I believe that it slightly increases battery drain though.
I have this same problem with my phone, and my son has the same with his.
I've used 3 different modems with the same results.
The best thing that seems to work so far is using Doomzday 1.5.1 SE rom. I also use "Voodoo Louder" app.
The problem is at its worse when using wired headphones with mic. I've used 4 different pair with the same result.
I get less complaints with bluetooth. Speakerphone works good as well.
Deenybird said:
People tell me that when I'm on a phone call with them, my voice comes through muffled and crackly. I've also noticed that the callers audio comes through 'too loud' and sounds like I'm using a bad speaker that I've turned up too loud.
It's not so bad that I suspect a hardware defect or something, but it's annoying and I was just wondering if there is anything I can do to improve it.
Thanks.
AT&T sgs2 icscrewed
Click to expand...
Click to collapse
Did you play with noise reduction setting?

crackling earpiece

when I make a call, the earpiece makes a staticy popping noise. I turn the call volume down and it's still somewhat there but I can't help but think there's something wrong with the earpiece. Do this happen to anyone else?
Does it still do it if you uncheck voice privacy in the dialer settings? That would be my only suggestion.
I experience the same thing. I have to lower the volume to make it go away. I tested my earpiece on other phones (touch pro 2 and iphone 4s) and I don't experience the same static even at the highest level. I suspect that the lte is pushing higher frequencies that some headsets cannot handle. I tried different equalizer settings without any changes. I took a higher quality headset and the distortion goes away confirming my theory. I don't think some headsets can handle the full range of frequencies that the lte pushes out. Does anyone know of any mods that will alter the frequency more than the stock settings?
similar problem, but with playing videos... (at least with some of them)
Evo_Shift said:
Does it still do it if you uncheck voice privacy in the dialer settings? That would be my only suggestion.
Click to expand...
Click to collapse
that seems to have done it, will test it further but for right now thank!
having the same problem, constant ticking noise coming from the earpiece speaker when I make a call, and its only on my end. Tried the solutions mentioned above, still got the issue. No problems with bluetooth or using the speaker phone
I'm having the same issues, doesn't seem to happen on every call. But it only happens on my end where I hear the cracking noise. The person on the other end says I sound fine. Does anyone know I can do?
This is an EVO problem
toomuchgame441 said:
I'm having the same issues, doesn't seem to happen on every call. But it only happens on my end where I hear the cracking noise. The person on the other end says I sound fine. Does anyone know I can do?
Click to expand...
Click to collapse
I have the same problem... sometime it sounds ok, then some call sound like crap! Then I started testing it and found that it happens 100% of the time... just on one end of the phone. If you are having this problem, make a call... If it sounds good to you, ask the person on the other end of the phone how you sound! You will see that one of the two people will have bad call quality, making this a problem 100% of the time!

[Elephone S8] Loudspeaker issue

Hello to all,
I got an Elephone S8 for my girlfriend and in general I think you get a lot of phone for the price!
One thing I noticed is that whenever you have a WhatsApp call and you turn on the Loudspeaker on the Elephone S8 there will be distortions in the audio.
It is not hearing an echo or something it is more of a static noise and squeaking that can be heard every few seconds (it is not constant).
Did anyone having that phone also experience that problem so far ?
Same thing here, but only with WhatsApp calls and WhatsApp video calls.
+1 same issue (+ with Viber)
Only with Video call and turned on Loudspeaker
Same Issue
13raisOr37 said:
Hello to all,
I got an Elephone S8 for my girlfriend and in general I think you get a lot of phone for the price!
One thing I noticed is that whenever you have a WhatsApp call and you turn on the Loudspeaker on the Elephone S8 there will be distortions in the audio.
It is not hearing an echo or something it is more of a static noise and squeaking that can be heard every few seconds (it is not constant).
Did anyone having that phone also experience that problem so far ?
Click to expand...
Click to collapse
Yeah my girlfriend recently bought this phone too, I found she had the same problem with Whatsapp, skype and google duo voice and video calls.
Same sort of noises, static, video quality was terrible and a squeaking microwave high pitched noise intermittently.
When we switched her wifi off and used her 4g it was better but still similar issues.
The phone is amazing but this is annoying, i hope there is a fix for it as it is quite an important feature.
Has anyone resolved this?
I had distortion and noise issues on speakerphone until I realised I had the phone at full volume. Reducing the volume a couple of notches got rid of the feedback and resulted in much better call quality.
Don't know if this will resolve your issue. Good luck!

LG V30+ Speakerphone and volume issues

Hi! Long time reader, fist time caller here So I have a Sprint LG V30+ and have noticed a few issues over the last month and was wondering if it's just me.
Issue 1: Sometimes when picking up a call with speakerphone it'll work then suddenly switch to handheld audio. I end up having to toggle the speakerphone off and on again to fix it. It consistently happens if I'm on a call and someone else tries calling me.
Issue 2: Volume control sometimes thinks it's controlling Bluetooth audio even when Bluetooth is not enabled. Again a quick toggle of Bluetooth usually resolves this but it's still a pain.
Anyone seeing any of the above issues with their phone and have any suggestions on how to resolve them?
Hey, Sprint customer here too.. I have very less earpiece volume even though its set to max. And also I am not happy with the call audio. My LG v20 gives me far better call audio than this. I dont know if this is the problem with the network or software.
My ear piece volume is loud for me where I turn it down a notch or two and I have hearing problems. This phone is louder in the ear piece than my iPhone 7 plus. The speaker is not as loud. I have the t mobile model.
Sprint V30+ as well. I have very low earpiece volume while on a call but none of the other issues.
Low call volume.
Hey guys there is a simple fix for the low in call volume. Use your drop down menu and you should see something that is called calling plus. Toggle it and BAM volume fixed. It works with WiFi and LTE. Hope this helps guys.

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