[Elephone S8] Loudspeaker issue - Elephone S8 Questions & Answers

Hello to all,
I got an Elephone S8 for my girlfriend and in general I think you get a lot of phone for the price!
One thing I noticed is that whenever you have a WhatsApp call and you turn on the Loudspeaker on the Elephone S8 there will be distortions in the audio.
It is not hearing an echo or something it is more of a static noise and squeaking that can be heard every few seconds (it is not constant).
Did anyone having that phone also experience that problem so far ?

Same thing here, but only with WhatsApp calls and WhatsApp video calls.

+1 same issue (+ with Viber)
Only with Video call and turned on Loudspeaker

Same Issue
13raisOr37 said:
Hello to all,
I got an Elephone S8 for my girlfriend and in general I think you get a lot of phone for the price!
One thing I noticed is that whenever you have a WhatsApp call and you turn on the Loudspeaker on the Elephone S8 there will be distortions in the audio.
It is not hearing an echo or something it is more of a static noise and squeaking that can be heard every few seconds (it is not constant).
Did anyone having that phone also experience that problem so far ?
Click to expand...
Click to collapse
Yeah my girlfriend recently bought this phone too, I found she had the same problem with Whatsapp, skype and google duo voice and video calls.
Same sort of noises, static, video quality was terrible and a squeaking microwave high pitched noise intermittently.
When we switched her wifi off and used her 4g it was better but still similar issues.
The phone is amazing but this is annoying, i hope there is a fix for it as it is quite an important feature.
Has anyone resolved this?

I had distortion and noise issues on speakerphone until I realised I had the phone at full volume. Reducing the volume a couple of notches got rid of the feedback and resulted in much better call quality.
Don't know if this will resolve your issue. Good luck!

Related

[Q] Microphone problem

I have a strange issue with my microphone or maybe I should call it sound pickup, on my SII.
When I take, or initiate a call, the sound quality of my voice on the other end is terrible, when I use the built in microphone. and I mean LOW ... like it almost sounds like I am not talking into the mike at all...
If I have the wired headset engaged, or a bluetooth one and take, or initiate a call, sound is excellent through the headset. But if I during the call, disconnect the headset, and reconnect it, the sound is also terrible through the headset.
I had my phone for a while running on Lightning 1.2 and sound was great, before sending it in for repairs (battery was faulty). After I got it back, I quickly flashed it to Lightning 4.2 and I can't remember if sound was working before that. I couldn't wait to get Lightning back on instead of the built in crap.
I've tried flashing other roms and kernels, but the problem remains the same.
Any idea's??
I am aware of these threads where people have similar problems, but I haven't heard anyone describe having no problem with the headset, but having a problem when de and reattachiong the headset ... sounds like sw to me. !?!??
Other threads:
http://forum.xda-developers.com/showthread.php?t=1127103&highlight=microphone
http://forum.xda-developers.com/showthread.php?t=1174150&highlight=microphone
http://forum.xda-developers.com/showthread.php?t=1192081&highlight=microphone
have same **** and i search entire forum i heard another ppl have this problem
did u try between ur calls to disable the noise reduction
Hi, yeah I tried disabling noise reduction, and it didn't make any difference. It actually got a little worse, according to my GF but not much.
Can you reproduce that it works fine when using the headset at the beginning of a call?
my problem is that ppl hear in such eco thing and this is crazy everyone say they don't hear me good
Okay. Then I don't think our problems are related.

[Q] Problem with microphone

Hello guys,
My problem I am experiencing is with the microphone that picks up sound for videos and voice recording. In calls, it is fine, as the gs2 has 2 seperate microphones? One for calls and other for videos/voice recording.
Anyway, the problem started around 2 months back, it then disappeared after blowing into the microphone hole at the bottom. Now recently, it randomly began to not work again, so the same old static/screetching when recording was present, it even started to not record anything at all so I tried to vaccume it to get dust out, and it then started to record static and very distorted audio.
I left it a day, and WALLA! works, but now it has gone back to not recording any audio at all...
I'm not sure if this is hardware or software related?
Any light to be shed on my problem/suggestions would be really great, its still under warranty as well by the way.
Regards,
Carlos
It sounds like it may be damaged. I'd send it back for repair/replacement.
Incidentally, the SGS2 does have 2 microphones, but one of them is used for noise cancellation. It uses the same mic for both calls and recording. If it's 100% fine for every single call, but bad on video/audio recording then it may be that the recording level is a lot louder than the usual in-call level, and that's why you're getting different results.
Incidentally...
carlos_will said:
WALLA!
Click to expand...
Click to collapse
One of my biggest bug-bears!!!
http://tinyurl.com/3qcr7nd

crackling earpiece

when I make a call, the earpiece makes a staticy popping noise. I turn the call volume down and it's still somewhat there but I can't help but think there's something wrong with the earpiece. Do this happen to anyone else?
Does it still do it if you uncheck voice privacy in the dialer settings? That would be my only suggestion.
I experience the same thing. I have to lower the volume to make it go away. I tested my earpiece on other phones (touch pro 2 and iphone 4s) and I don't experience the same static even at the highest level. I suspect that the lte is pushing higher frequencies that some headsets cannot handle. I tried different equalizer settings without any changes. I took a higher quality headset and the distortion goes away confirming my theory. I don't think some headsets can handle the full range of frequencies that the lte pushes out. Does anyone know of any mods that will alter the frequency more than the stock settings?
similar problem, but with playing videos... (at least with some of them)
Evo_Shift said:
Does it still do it if you uncheck voice privacy in the dialer settings? That would be my only suggestion.
Click to expand...
Click to collapse
that seems to have done it, will test it further but for right now thank!
having the same problem, constant ticking noise coming from the earpiece speaker when I make a call, and its only on my end. Tried the solutions mentioned above, still got the issue. No problems with bluetooth or using the speaker phone
I'm having the same issues, doesn't seem to happen on every call. But it only happens on my end where I hear the cracking noise. The person on the other end says I sound fine. Does anyone know I can do?
This is an EVO problem
toomuchgame441 said:
I'm having the same issues, doesn't seem to happen on every call. But it only happens on my end where I hear the cracking noise. The person on the other end says I sound fine. Does anyone know I can do?
Click to expand...
Click to collapse
I have the same problem... sometime it sounds ok, then some call sound like crap! Then I started testing it and found that it happens 100% of the time... just on one end of the phone. If you are having this problem, make a call... If it sounds good to you, ask the person on the other end of the phone how you sound! You will see that one of the two people will have bad call quality, making this a problem 100% of the time!

[Q] Top speaker quality in viber

Hi,
I was using my old Galaxy s3 to call & txt fiance using viber in states, now that I have sold it to mazuma mobile I have used viber to call her for the first time on my z2 & I could barely hear her at all on the top speaker & had to put phone on speaker phone just to hear her , normal call quality is pretty good on mobile calls, volume was up full. She could barely hear me as well, I turned off noise cancellation in call settings & she could hear me a bit better but said it was still quiet.
Just wondered if anyone else has experienced this?
Cheers.
Have you tried moving the phone around on your ear? Sounds silly, but because of the placement of the speakers, its not as natural as other phones i've used imo (or maybe its how tall the phone is). I found the same issue at first, then i moved the phone around on my ear until the speaker and my ear lined up right and the sound was normal.
Yeah mate, moving the phone around my ear was first thing I tried, I don't have issues with normal calls but speaking to her on viber it's almost like the speaker volume is set really low & I could barely hear her at all, since I call her in the early hours I would rather not have to put the call on speaker phone.
BanziBaby said:
Yeah mate, moving the phone around my ear was first thing I tried, I don't have issues with normal calls but speaking to her on viber it's almost like the speaker volume is set really low & I could barely hear her at all, since I call her in the early hours I would rather not have to put the call on speaker phone.
Click to expand...
Click to collapse
Ah okay. I did a quick google search and it looks like its hit or miss for some devices, so it might be on their end. This thread has a Viber rep responding in it to the same problem, or at least a couple months ago he was(no real solution, other than reporting it).
http://forum.xda-developers.com/showthread.php?t=2307492
Also there's an app suggestion in there that a member says helped, and another one would be master volume (i think thats the name). I don't really use Viber, so i'm not much help other than that.
Cheers again for the reply mate, have checked that thread out & also posted in it hoping they will still be checking it, checked the apps mentioned in play store & most haven't been updated since 2011, I do think the issue is like you say more on Viber's end as the volume was fine on my now sold Galaxy S3.
Might have to check out Line or similar apps & get her to do the same as Viber is almost unusable due to this, connection quality was excellent all through the call so I think Viber just need to update or optimise it for the Z2.
Same problem man, here is a fix that worked for me, note 3 international version:
http://forum.xda-developers.com/showpost.php?p=54518814&postcount=31

Strange noises During the conversation

Hello everyone
While I was talking on the phone every time I have the earpiece sound like static electricity
The noise sounded only earpiece
Speaker phone does not
Anyone know ?
Where could be the problem ??
Thank you
I have a similar problem through the earpiece but it seems to lessen with HD Clarity & Noise Suppression box checked. It sounds like distortion crackle through the higher frequencies especially noticeable when the callers starts raising the volume of their voice. I had my phone for the past 4 days with volume up at around 20% however it seems to be only with certain callers.

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