One single crack in screen, straight down the middle. - Xperia Z2 Tablet Q&A, Help & Troubleshooting

I picked up my tablet last night after having it connected to the PC for a while. It started acting possessed, making its own touches all over the place. Thought I'd best attempt a reboot and slowly started to see a vertical line appear in front of my eyes, down the centre of my screen with rainbow colouring spread off it when I touched on it.
It turned into a crack in the glass and now I have to attempt a warranty claim after only 3 months. In another post I mentioned some creaking and since noticed a fair bit of flex, even directly inwards. I feel it has a weak body design with the ports top and bottom also creating a weak point in the middle.
Who knows if Sony will cover it or not, but I'll be too afraid to take it anywhere with me either way. I'd be looking for a case that might give more strength than the tablet itself
I'll update on claim process
Sent from my GT-N7000 using XDA Free mobile app

The claim was rejected by fonebiz in Sydney after having to chase up what was even happening with it They advised to contact Sony and the next week sent me a quote which was about to expire, asking if I wanted to pay $253AU or dispose of it. It took me three phone calls to get a basic service request email sent from Sony. I've had to ask fonebiz, please don't discard my tablet in the meantime O.O
Sent from my GT-N7000 using XDA Free mobile app

Yeah, the downside of slim is flex, that's why I have a folio case on mine, it provides strength to the tablet and it acts as a stand and cost a few bucks on amazon

Well, on the 27th I had a final warning email from fonebiz, on the 28th I had a..it will be repaired under warranty email and on the 29th I had a dispatch email. I'll see what its like when it gets here. I'll definitely be looking for a stronger case, I just had a silicon one to stop scratches.
Sent from my GT-N7000 using XDA Free mobile app

I have been testing the tablet for a day and all seems normal. Was returned reset with Lollipop. There is still creaking in the back panel when holding with my right hand. Otherwise, a blacklighting issue that I had forgotten to even mention at all, which appeared whenever using settings or an app with a white background, is now non existent.
Sent from my SGP521 using XDA Free mobile app

Bummer
After all that, month later, my 2 yr old daughter gets a hold of the tablet and drops it, totally shattering the screen. No warranty claim this time.
I've been trying to find a touch panel or even a LCD with touch panel, so I can have a crack at repairing it myself, but I'm having trouble locating apart from unreliable sources on eBay. Does anybody know where I could source the parts?
Sent from my GT-N7000 using XDA Free mobile app

domhnall said:
Bummer
After all that, month later, my 2 yr old daughter gets a hold of the tablet and drops it, totally shattering the screen. No warranty claim this time.
I've been trying to find a touch panel or even a LCD with touch panel, so I can have a crack at repairing it myself, but I'm having trouble locating apart from unreliable sources on eBay. Does anybody know where I could source the parts?
Sent from my GT-N7000 using XDA Free mobile app
Click to expand...
Click to collapse
Ran a Google for sony+tablet+z2+replacement+screen and came up with quite a few places to get a replacement digitizer.
I've dismantled my old A501 tablet several times before and it's pretty much a doable self repair. Good luck.

Moscow Desire said:
Ran a Google for sony+tablet+z2+replacement+screen and came up with quite a few places to get a replacement digitizer
Click to expand...
Click to collapse
Yeah, i got past that bit, thanks anyway. I should of been more specific. Its a SGP521 4g lte and require delivery to Australia. I don't think i'm going to find a better option than sending it away to be fixed again for $250. I doubt ill bother with tablets after this. Too easy to break, too difficult to fix. My original galaxy note on the other hand, still going strong.

domhnall said:
Yeah, i got past that bit, thanks anyway. I should of been more specific. Its a SGP521 4g lte and require delivery to Australia. I don't think i'm going to find a better option than sending it away to be fixed again for $250. I doubt ill bother with tablets after this. Too easy to break, too difficult to fix. My original galaxy note on the other hand, still going strong.
Click to expand...
Click to collapse
Pretty sure they all use the same digitizer. But I'm with you on staying away from tablets in the future. Ive got the dreaded green speckles on the display, but so far only shows up on the black and dark screen color. Such a disappointment. I switched after being let down with the Acer a701, and went Sony.
Will probably switch over to a note or equivalent.

Sony have said to contact speedyspares.com in Australia. I have to say Sony have responded positively whenever I email them.
Sent from my GT-N7000 using XDA Free mobile app

If you protect tablets in cases and use screen protectors they last fine. I've had several over years and years. I've always used a case and screen protector and they've had heavy use and not a single one has broken. Pretty sure they should be kept away from two-year-olds if you care about them!

SANGER_A2 said:
If you protect tablets in cases and use screen protectors they last fine. I've had several over years and years. I've always used a case and screen protector and they've had heavy use and not a single one has broken. Pretty sure they should be kept away from two-year-olds if you care about them!
Click to expand...
Click to collapse
Me too all my devices have a screen protector even my smartwatch 3 and I have a case on both my z2 phone and z2 tab the official ones never had a problem I even dropped my iPad mini face flat with a screen protector and place a phat Xbox on top of my xperia play which got saved by the screen protector. The only problem I have is that the official Sony case for the z2 tab adds quite a bit of weight

RJASSI21 said:
Me too all my devices have a screen protector even my smartwatch 3 and I have a case on both my z2 phone and z2 tab the official ones never had a problem I even dropped my iPad mini face flat with a screen protector and place a phat Xbox on top of my xperia play which got saved by the screen protector. The only problem I have is that the official Sony case for the z2 tab adds quite a bit of weight
Click to expand...
Click to collapse
Yeah I noticed that. I now use a rubber poetic GraphGrip case that protects everything but the screen when at home. It's lighter than the Sony case. I use a glass screen protector that will hopefully protect the screen if that gets hit. If I take the tablet out of the house I use the Sony case for extra protection.

Related

[Q] TF201 glass broken

Hi guys,
This happened to me
Bought a Transformer Prime, and got the glass broken. The LCD screen itself is OK, the tablet is working just fine, but the glass is cracked.
Spent 3 days searching, nothing. There are all kinds of parts for TF101, but TF201 -- not.
Went to service guys, they want 400 bucks for the replacement: they say they can replace the LCD screen AND the glass. Obviously this makes no sense since the brand new TF201 costs about $500 for 32 GB version (which I have).
Ideally, finding the glass with digitizer would solve the problem, but so far I can't find it.
Checked the asusparts.eu website, but not sure if these are the right ones (and, still, they are quite expensive since I don't need LCD screen itself, the screen itself is just fine)
If someone has and idea where to get it/search for it, it would be great.
Thanks
you bought it with broken glass? Why you just don't return it?
Send it back to ASUS, and see what they will charge you to replace the glass.
Sent from my MB870 using xda premium
donxuan1983 said:
you bought it with broken glass? Why you just don't return it?
Click to expand...
Click to collapse
No, I've dropped it myself. So it's not a guarantee case.
grneyez said:
Send it back to ASUS, and see what they will charge you to replace the glass.
Sent from my MB870 using xda premium
Click to expand...
Click to collapse
Yep, I've already asked Asus.
Asus said go to the authorized service center in your city. That authotized official service center said $400 for repair
Not sure if its any help to you but i'm just waiting a reply from Asus for the cost of replacement glass hopefully have it at some point today
same here, the glass is cracked on my ATP. and its only like 1 week old. SO FRUSTRATING!!!. but im trying to look for the replacement glass as well cuz the lcd itself is not broken but haven't found anything yet, i called asus to see what they would say but all they said was to RMA it. and they would have someone "check it out" and see if it will cover under my warranty. i didn't break it intentionally, i received the unit with a bend on above the power connector so it was difficult to plug in the connector. i didnt see it as a big issue, until i plug it in and the bend on the connector bent upwards and cracked my screen (gorilla glass my ***!!!). So knowing big companies like asus they arent going to cover my ATP and if they do offer to repair it, it will be some ridiculous price. and i been looking for a replacement glass but nothing . keep this thread going and post if you do find something, im afraid that since the ATP is still backordered everywhere that companies and independent companies arent going to have the replacement parts for awhile. hopefully this isnt the case and we can get something soon.
I'd say a SquareTrade warranty is an excellent investment for this tablet. $70 (after 30% coupon) for 2 years of drop protection is a bargain. I've already dropped my Prime once . Luckily, all I have to show for it is a scratched corner (it was in a case).
You can get a SquareTrade warranty within 90 days, so pretty much everyone is still eligible.
Sent from my HTC Desire CDMA using Tapatalk
digimuzik said:
I'd say a SquareTrade warranty is an excellent investment for this tablet. $70 (after 30% coupon) for 2 years of drop protection is a bargain. I've already dropped my Prime once . Luckily, all I have to show for it is a scratched corner (it was in a case).
You can get a SquareTrade warranty within 90 days, so pretty much everyone is still eligible.
Sent from my HTC Desire CDMA using Tapatalk
Click to expand...
Click to collapse
This ^^^
I always shirk silly insurance things, but SquareTrade is awesome. I personally don't use it, I'm confident in how I treat my possessions (accidents can always happen, but...), but it is amazing to see a relatively cheap service that covers most personal faults.
And yeah, I dunno what I'd do if my screen was already broken. We won't start seeing parts or units for parts for some time...
Same problem here.
They designed TF201 such way, that the glass is 1 mm ahead of frame (not like on ipad) so during the hit, glass takes all the damage on itself.
Asus must do something about that because everyone will drop their unit someday.
Cracked screen
This just happened to me too. Pulled my Prime out and opened it up to discover a hair line fracture all the way across the screen. Tablet has never been dropped and always stored in a padded case folded up against the keyboard/dock like a laptop. Contacting Asus to see what my options are. The crack is so fine I didn't even notice till I went to fold it back up. I was gonna post a video, but don't have 8 posts yet. But if you search youtube for "asus transformer prime cracked screen" it'll come up.
Clearly there is a serious issue with all these cracked screens with people using docks. I think ASUS should address this... I dont think I will get a dock anymore.
leppie said:
Clearly there is a serious issue with all these cracked screens with people using docks. I think ASUS should address this... I dont think I will get a dock anymore.
Click to expand...
Click to collapse
I think it is definitely an issue.
It's happening because there's not enough padding on the front end of the keyboard IMO, it only has that one little rubber thing.
My Prime is in a minisuit, which actually jumps to the other extreme: it won't quite close all the way. But I think this is the only reason I have not opened it and found a cracked screen, even though I toss it around and generally try not to baby it.
They need more support opposite the docking mechanism, it's causing the top-end of the Prime to squish down especially at the corners while the bottom-end has no more room to get closer to the keyboard. These broken screens are the result.
You could use a case like me or even just put some little rubber tabs on the corners of the keyboard to prevent this happening, but it's ridiculous considering it's constantly pictured as such a netbook replacement and using it like such could damage it.
Sent from my HTC Vision using xda premium
Just a suggestion to everyone with a cracked screen--I know this isn't the most convenient option, but I think it might be the cheapest one you are going to find. From my experience, hot items like this with broken glass still sell for about 80% for their original value on ebay. I haven't checked to see what broken primes are going for right now, but it might be worth checking out. Sell for 400, but new for 500--about 100 to fix the screen.
redandblack1287 said:
Just a suggestion to everyone with a cracked screen--I know this isn't the most convenient option, but I think it might be the cheapest one you are going to find. From my experience, hot items like this with broken glass still sell for about 80% for their original value on ebay. I haven't checked to see what broken primes are going for right now, but it might be worth checking out. Sell for 400, but new for 500--about 100 to fix the screen.
Click to expand...
Click to collapse
Doesn't it only cost about $70 at repair centers or whatever? Guess it depends on your location and situation...
Just wondering
Did anyone with broken glass have a screen protector applied?
dorianteal said:
Did anyone with broken glass have a screen protector applied?
Click to expand...
Click to collapse
No screen protector applied on mine, Just plain jane ATP.
buxtahuda said:
Doesn't it only cost about $70 at repair centers or whatever? Guess it depends on your location and situation...
Click to expand...
Click to collapse
I think that's the problem most people are having--they are getting repair quotes of like $400 instead of $70. If you find a chain with that kind of price, please post it!
Another broken screen
Just took my TF201 out of it's padded laptop bag this morning to find a crack across the corner of the screen. No dropping, no rough handling - it just appeared seemingly overnight. After weeks of frustration with random reboots and app crashes (which were only solved yesterday with the 9.4.2.15 update) I think I've had my fill of this unit.
Update - And, yes, the unit was docked when this occurred.
Final update: Contacted Asus about repairing the screen and was put in touch with a service provider in Sydney. Total cost (incl. parts, labour, and shipping): $400. When I responded that I might as well buy a new tablet the receptionist replied "That's right."
Wow I just bought a dock which I greatly debated on getting. I may have to return it after all. I don't wanna end up with a cracked screen.
Sent from my PG86100 using Tapatalk

[Q] Dropped my Galaxy S3 and need help choosing what to buy

Need help
i just dropped from my bed my Galaxy and the ultra mighty gorila glass cracked but the touch and the screen are fine, no leaks or whatever, i just need to know what i have to buy to fix this mess
i found the digitizer LCD Display and Touch Screen not included that cost $18 dollars
or the full lcd touch combo that cost $239 dollars
as i said the touch is 100% working and the lcd doesnt have any leaks
i have searched similar topics but the other cases have broke lcd
thanx in advance :good:
Just found this video, i think im going to buy only the glass, the other solution is to expensive with 239 dollars i can get a new s3 with my mobile plan
So sorry for your phone man. I guess since the touch still works you will only need the front glass. To be honest i'm looking forward to see the answer of your question, since i never understood properly how the digitizer and the front glass work. Always thought they were the same.
Seeing images like of your phone is the reason why i bought my UAG case.
Sent from my Nexus 7 using xda premium
What is it with Galaxy S3`s and so meny people dropping them and smashing there screens.
I have had my GS3 for quite a wile now and not a single drop or scratch.... are they really that slippery lol
You will need to buy them both. I have completed this repair numerous times for friends and family, and the digitizer will break close to 99% of the time.
I do consider myself very tedious and patient, but it is glued to the screen and there's a pretty slim chance of it coming off in one piece.
You can heat it up and try to get it as soft as possible, but it's super sticky.
Do yourself a favour and buy them both or else you're going to be waiting for a digitizer to come once you've started the repair process.
Hope this helps.
Sent from my GT-I9300T using xda premium
ASavva said:
You will need to buy them both. I have completed this repair numerous times for friends and family, and the digitizer will break close to 99% of the time.
I do consider myself very tedious and patient, but it is glued to the screen and there's a pretty slim chance of it coming off in one piece.
You can heat it up and try to get it as soft as possible, but it's super sticky.
Do yourself a favour and buy them both or else you're going to be waiting for a digitizer to come once you've started the repair process.
Hope this helps.
Sent from my GT-I9300T using xda premium
Click to expand...
Click to collapse
really? the fact is for the price of the lcd and touchscreen combo i can get a new s3 on my phone plan but got to sign a 1 year contract, in fact i was waiting to buy an iphone 5 with my phone contract on december when they start to sell it here in colombia
tntgdh said:
So sorry for your phone man. I guess since the touch still works you will only need the front glass. To be honest i'm looking forward to see the answer of your question, since i never understood properly how the digitizer and the front glass work. Always thought they were the same.
Seeing images like of your phone is the reason why i bought my UAG case.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
i thought the same, but then i saw the youtube videos replacing only the glass is 24 vs 239 dollars, i think i order 2 glasses just in case, and be ultra patient with the procedure
ViRuS3k said:
What is it with Galaxy S3`s and so meny people dropping them and smashing there screens.
I have had my GS3 for quite a wile now and not a single drop or scratch.... are they really that slippery lol
Click to expand...
Click to collapse
i don't know, i think is the plastic, im extra careful with phones the last phone that i cracked the screen was a sony ericcson p800, it was on mi pocket and hit it with the corner of a table
ViRuS3k said:
What is it with Galaxy S3`s and so meny people dropping them and smashing there screens.
I have had my GS3 for quite a wile now and not a single drop or scratch.... are they really that slippery lol
Click to expand...
Click to collapse
They are big, too big for a phone I've decided and they like to slip out of pockets and what not. I've decided I'm going smaller next time.
farik said:
i don't know, i think is the plastic, im extra careful with phones the last phone that i cracked the screen was a sony ericcson p800, it was on mi pocket and hit it with the corner of a table
Click to expand...
Click to collapse
u walk like superman dude
:silly:
Z3US911 said:
u walk like superman dude
:silly:
Click to expand...
Click to collapse
nah, P800 was an old phone, at that time the glass was more delicate, at that time i was working on backstage production, and you got to run sometimes, but you know i use to own a samsung vibrant and i did drop that phone a lot also handle a lot of stress, the glass never broke, i loved that phone
farik said:
i don't know, i think is the plastic, im extra careful with phones the last phone that i cracked the screen was a sony ericcson p800, it was on mi pocket and hit it with the corner of a table
Click to expand...
Click to collapse
The newer supposed "thinner and stronger" Gorilla Glass thst is on S3 is nowhere near as scratch and crack resistant as the thicker original on phones like the OG Epic. This one can get those hairline scratches much easier thsn the original. Dont try the key scratch test on the S3. I will say this though, i have 2 i9300s. One new in box and the one i use has the back cover with the white flap that covers the screen. I dropped it 2x from 4 feet on concrete and only a slight scuff on the silver side bezel
kitch9 said:
They are big, too big for a phone I've decided and they like to slip out of pockets and what not. I've decided I'm going smaller next time.
Click to expand...
Click to collapse
Sent from my GT-I9300 using Xparent SkyBlue Tapatalk 2
farik said:
really? the fact is for the price of the lcd and touchscreen combo i can get a new s3 on my phone plan but got to sign a 1 year contract, in fact i was waiting to buy an iphone 5 with my phone contract on december when they start to sell it here in colombia
Click to expand...
Click to collapse
Yeah I know what you mean. If that's the case and you can hold off for another few weeks, let's see what Google releases. Could be worth the wait as it might be an upgrade compared to the GS3.
Sent from my GT-I9300T using xda premium
ViRuS3k said:
What is it with Galaxy S3`s and so meny people dropping them and smashing there screens.
I have had my GS3 for quite a wile now and not a single drop or scratch.... are they really that slippery lol
Click to expand...
Click to collapse
It's the design of the gs3! The glass not only stands above the frame it's curved at the edges
Sent from my GT-I9300 using xda premium
Guys, for real, why does everyone think that gorilla glass is crack resistant? I mean, than bigger a screen gets than easier it can break, this is physics...
Gorilla glass more about to be scratch-resistant.
and in the case of OP I would buy a new screen and then be more careful with my phone. I just got a cheap silicon case and it protects my phone from everything without needing a screen protector.
ASavva said:
You will need to buy them both. I have completed this repair numerous times for friends and family, and the digitizer will break close to 99% of the time.
I do consider myself very tedious and patient, but it is glued to the screen and there's a pretty slim chance of it coming off in one piece.
You can heat it up and try to get it as soft as possible, but it's super sticky.
Do yourself a favour and buy them both or else you're going to be waiting for a digitizer to come once you've started the repair process.
Hope this helps.
Sent from my GT-I9300T using xda premium
Click to expand...
Click to collapse
I'd buy the digitizer for $18, worst case LCD breaks whilst separating and you'll need to buy the complete unit. Best case you fix it and save yourself $225 on complete unit.
Sent from my GT-I9300 using Tapatalk 2
From my personal experience, i'd say you'd better buy the complete unit with the glass, the digitalizer and lcd pre-assembled on the frame. I've bougth a 2 week old GT-i9300 from a friend who had dropped it and had also the problem with the sim card blocked inside and just broke the sim card reader to take it out... As i said, i've managed to have it at a really good price and bought the lcd unit (samsung original on e-bay) and believe me, you will save yourself a lot of work as the gorilla glas is glued to the digitalizer witch is also part of the oled screen, witch makes it almost impossible to take the gorilla glass without breaking the rest, or, even if you manage to get it out, you'll never glue it again without any air trapped between the two... just look on ebay, i found mine for 163€.
I have the same problem as the OP. Dropped my SGS III couple of days ago and screen cracked though I still have 100% touch screen functionality. I am planning to get it fixed though have to say that incident has made me lose confidence in the sgs3. My sgs2 was such a solid piece of abuse taker. Over one year of use and dropping on concrete and worse on a number of occasion all without a scratch. Right now I am considering the HTC One X maybe it's using the old guerilla glass which seems more durable.
Sent from my GT-I9300 using xda app-developers app
Op, were you with a case or was the phone naked when you dropped it?
Badelhas said:
Op, were you with a case or was the phone naked when you dropped it?
Click to expand...
Click to collapse
Case though not as ot of the Armor variations.. Might want to also add that the galaxy s2 used naked for all of a year. The latter device puts guerilla in guerrilla glass
Sent from my GT-I9300 using xda app-developers app

Broken Out Of The Box

I received my PadFone via FedEx weds night and pulled the phone portion from the box and charged it swapped my sim over. I've been running it like that till yesterday. I took the tablet portion out and was playing with it in the dock and I noticed the crack.. its from the speaker to the bottom of the tablet catching the corner of the display. I am EXTREMELY careful with my devices and I cannot believe in under 3 hours of use I managed to break Gorilla glass by holding the tablet. Going to Call ATT tomorrow and see about a replacement tablet portion as the Phone it self is fine.
Between the System UI crashes when the phone is inserted or pulled from the tablet and it broken out of the box I am seriously doubting my purchase of another Asus product. Should have learned to stay away from Asus products when my Crosshair V Formula/Thunderbolt mobo came with loose SATA ports... sigh.
Timelord83 said:
I received my PadFone via FedEx weds night and pulled the phone portion from the box and charged it swapped my sim over. I've been running it like that till yesterday. I took the tablet portion out and was playing with it in the dock and I noticed the crack.. its from the speaker to the bottom of the tablet catching the corner of the display. I am EXTREMELY careful with my devices and I cannot believe in under 3 hours of use I managed to break Gorilla glass by holding the tablet. Going to Call ATT tomorrow and see about a replacement tablet portion as the Phone it self is fine.
Between the System UI crashes when the phone is inserted or pulled from the tablet and it broken out of the box I am seriously doubting my purchase of another Asus product. Should have learned to stay away from Asus products when my Crosshair V Formula/Thunderbolt mobo came with loose SATA ports... sigh.
Click to expand...
Click to collapse
That's unfortunate. Are you sure it wasn't damaged in shipping? AT&T shipped my replacement sans padding- litertally just threw it in a box and shipped it (with TONS of open space)
dibblebill said:
That's unfortunate. Are you sure it wasn't damaged in shipping? AT&T shipped my replacement sans padding- litertally just threw it in a box and shipped it (with TONS of open space)
Click to expand...
Click to collapse
Mine started with those blow up bags. but by the time I got it out of the shipping box more than half where deflated and the padfone box itself is dented in the same corner I have the break. I have a solid case its just getting them realize its their fault and not try to blame me for it.
Timelord83 said:
Mine started with those blow up bags. but by the time I got it out of the shipping box more than half where deflated and the padfone box itself is dented in the same corner I have the break. I have a solid case its just getting them realize its their fault and not try to blame me for it.
Click to expand...
Click to collapse
I'd only say this- don't blame ASUS on the shipping conditions. AT&T is really doing their best to discourage people from being on their network. I'll be making my PadFone unlock request soon and bailing to TMO.
dibblebill said:
That's unfortunate. Are you sure it wasn't damaged in shipping? AT&T shipped my replacement sans padding- litertally just threw it in a box and shipped it (with TONS of open space)
Click to expand...
Click to collapse
That couldn't POSSIBLY have contributed to the dead pixels you've been mentioning, could it? Of course not.
dibblebill said:
I'd only say this- don't blame ASUS on the shipping conditions. AT&T is really doing their best to discourage people from being on their network. I'll be making my PadFone unlock request soon and bailing to TMO.
Click to expand...
Click to collapse
I normally would never blame the vendor for a shipping error. but my blaming was more about the System UI failing and fact the glass on the tablet is so thin. I made a living for a while fixing broken digitizers and lcd's and broken cell phones in general and the glass on the asus is to thin. Just holding hte tablet it feels completely bendable, my Acer A501 is rock solid in its feel. Maybe its because the glass is already broken on the Asus that feels as flimsy as it is, but still that speaks to a lack of support. The glass should never be structural on a tablet.
Timelord83 said:
I normally would never blame the vendor for a shipping error. but my blaming was more about the System UI failing and fact the glass on the tablet is so thin. I made a living for a while fixing broken digitizers and lcd's and broken cell phones in general and the glass on the asus is to thin. Just holding hte tablet it feels completely bendable, my Acer A501 is rock solid in its feel. Maybe its because the glass is already broken on the Asus that feels as flimsy as it is, but still that speaks to a lack of support. The glass should never be structural on a tablet.
Click to expand...
Click to collapse
Ah. Yeah, can't argue there. I've got a new issue with mine where it won't autoreconnect to the network. Also my brightness sensor doesn't seem to work. I'll post later with logcats.
dibblebill said:
Ah. Yeah, can't argue there. I've got a new issue with mine where it won't autoreconnect to the network. Also my brightness sensor doesn't seem to work. I'll post later with logcats.
Click to expand...
Click to collapse
I have a list of complaints, prolly a quarter mile long.... BUT as this device is rare in its ability to be a phone when i need a phone and be a tablet when i need a tablet i will deal with the little things i dislike as long as it works. last day or so its gotten very picky about wifi networks its got horrible connection to $1200 a piece wireless access points that everything connects full power to. and the popup about the WiFi being weak is just.... ugh i know its weak i don't need a popup that depending on what i'm doing causes a SystemUI crash. Sigh so much disappointment in such a little space.
Timelord83 said:
I have a list of complaints, prolly a quarter mile long.... BUT as this device is rare in its ability to be a phone when i need a phone and be a tablet when i need a tablet i will deal with the little things i dislike as long as it works. last day or so its gotten very picky about wifi networks its got horrible connection to $1200 a piece wireless access points that everything connects full power to. and the popup about the WiFi being weak is just.... ugh i know its weak i don't need a popup that depending on what i'm doing causes a SystemUI crash. Sigh so much disappointment in such a little space.
Click to expand...
Click to collapse
Mine is also a backup laptop. But I agree on disappointing.
Sent from my ASUS PadFone X using XDA Free mobile app

Replacement USB flap

Hi all, I got a good deal on a used z3v(came from nexus 6 just wasn't feeling it much) I love this phone but I have a question the person I bought it from had removed the micro SD and USB flap that makes the phone waterproof (hence the reason I got such a good deal ). My question is where do I buy a replacement I see a replacement flap for the normal z3 on ebay, will it fit the z3v? Or with this phone being so similar to the z2 would i need to order one for that one?
Whoa whoa, that's an awfully terrible thing someone would do to this phone. Removing the flaps is like saying "please let me drive my car without tires and see how this will work".
You would have to get Sony to repair your phone for you because the phone is sealed tight, preventing you from physically modifying it of the sorts.
GigaSPX said:
Whoa whoa, that's an awfully terrible thing someone would do to this phone. Removing the flaps is like saying "please let me drive my car without tires and see how this will work".
You would have to get Sony to repair your phone for you because the phone is sealed tight, preventing you from physically modifying it of the sorts.
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So the replacement z2 or z3 flaps I see on ebay won't work?
Gcforreal01 said:
So the replacement z2 or z3 flaps I see on ebay won't work?
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If they are the Z3V Variant then yes those will work. Any other Z2 or Z3 flaps that are not Verizon will not work.
That sucks since even cases for the Verizon variation is hard to find, oh well still a nice phone and I paid next to nothing for it so no worries as even when I had my s5 I never dunked it in water anyways. Thanks for the advice
Gcforreal01 said:
That sucks since even cases for the Verizon variation is hard to find, oh well still a nice phone and I paid next to nothing for it so no worries as even when I had my s5 I never dunked it in water anyways. Thanks for the advice
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I would be real careful with it though. Anything intruding into your phone can easily ruin it. It looks to me there's next to no protection for anything to enter without the flap. You should get a case that at least covers the exposed areas somehow.
How is that different from any other phone without protective covers on the USB? Not being a smart ass just asking. I have a otterbox defender but annoyingly it doesn't cover the flap area
Gcforreal01 said:
How is that different from any other phone without protective covers on the USB? Not being a smart ass just asking. I have a otterbox defender but annoyingly it doesn't cover the flap area
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If you look through the side where the micro usb port is, you can see the holes to see the internal where the display lights up. I feel as though dust can easily ruin the quality of the display or ruin the camera lens in the phone from taking great quality pictures.
I got one on ebay. Should be here tomorrow. Shipping was slow but it said it's the original part. Sony would not send me one. They offered to fix my phone for a fee if I mailed them the phone (I didn't get that far so I don't know how much). Here's the link.... Maybe they still sell them. Contact the seller, see what they say... http://pages.ebay.com/link/?nav=item.view&id=131457513807&alt=web
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Well let us know how the installation goes and how the fit of the replacement is
hexto said:
I got one on ebay. Should be here tomorrow. Shipping was slow but it said it's the original part. Sony would not send me one. They offered to fix my phone for a fee if I mailed them the phone (I didn't get that far so I don't know how much). Here's the link.... Maybe they still sell them. Contact the seller, see what they say... http://pages.ebay.com/link/?nav=item.view&id=131457513807&alt=web
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Depending on how it goes and how difficult it is, if you want to of course..... make a small guide on how to put on those flaps. That might be helpful for some users in the future. Just throwing out an idea.
Bruce Lee said:
Depending on how it goes and how difficult it is, if you want to of course..... make a small guide on how to put on those flaps. That might be helpful for some users in the future. Just throwing out an idea.
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That's a great suggestion. I don't mind at all and would like to share. From what I can tell in my research, the port is designed like the Z1 and should not be difficult to install.
I just looked at the USPS tracking and my package arrived in Brooklyn NY tonight at 9:58pm. I'm in CT but doubt I'll get delivery tomorrow so it looks like Monday.
I'll be sure to post details. I'm glad to help others. I've sure have been helped more times than I care to admit by others. Besides, I can use some "Thanks" on my profile ?
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I just noticed mine snapped off some time today. Can't find it anywhere. Really hope this works out for you and that there will be more stock...
Stormwing said:
I just noticed mine snapped off some time today. Can't find it anywhere. Really hope this works out for you and that there will be more stock...
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Me too. Hope to get it tomorrow. The USPS tracking hasn't been updated since Friday but it was close. Fingers crossed
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Quick question: anyone know if there's a difference in port cover color between the white and black Z3Vs?
Stormwing said:
Quick question: anyone know if there's a difference in port cover color between the white and black Z3Vs?
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I doubt it. It's just the aluminum strip that's on the outside that show. Inside isn't different at all.
GigaSPX said:
I doubt it. It's just the aluminum strip that's on the outside that show. Inside isn't different at all.
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Actually, upon further inspection, I'm positive there's a difference. I found a couple European sites offering Z3V parts, expressly labeled as Black or Silver. Before anyone gets too excited though, none of them have the USB covers in stock.
Display Doktor/World of Mobiles (looks like the supplier from hexto's link)
Magboss.eu
Stormwing said:
Actually, upon further inspection, I'm positive there's a difference. I found a couple European sites offering Z3V parts, expressly labeled as Black or Silver. Before anyone gets too excited though, none of them have the USB covers in stock.
Display Doktor/World of Mobiles (looks like the supplier from hexto's link)
Magboss.eu
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Seems unlikely that the port cover would be different other than in color. Try chatting with Sony. I did that when I was trying to see if they would sell me the part and they were pretty helpful. I chatted right from my phone using Chrome browser.
My port cover didn't arrive today. So annoying. I'm in CT and the package left Brooklyn, NY at 5:46am on Saturday. It should've been delivered today. Damn 3rd class mail. I feel like I've gotten straight from China packages quicker.
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Yeah, I just mean the exterior color. Still want it to be the most perfect though. The white definitely has a lighter silver trim, while the black has a darker, slate grayish silver.
Black and White comparison video
My port cover arrived and after about a half hour of failed attempts I figured out how to easily install it without damaging it.
Unfortunately, the damn thing won't fit. It looks perfect but it won't stay closed. I have to press it hard so it closes but it pops right back open on it's own. Nothing like the other ports. I've contacted the seller. Hopefully they will make it right.
I did learn how to install it and will post the video tomorrow. For now, here are two pix showing the ill-fitting cover.
Waited 20 days for this crap ?
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The official Z Ultra wear & tear thread

The ZU is nearing its 2 year birthday, I've had mine for about 8 months now. So far I have been more than happy with it, although I do have to say I'm quite disappointed with the build quality. To be more specific, the paint job of the aluminium/plastic parts. It literally starts to fall off/rub away, whereas I still baby my ZU. This puzzles me and tells me there is nothing brushed about the 'aluminum (is it plastic?), just an ordinary paint job. Also, I've noticed that the material is rather weak, getting dents easily.
What is your experience concerning the wear & tear of this device?
I must agree that the paint of the aluminium parts is rather weak, my 5 months old ZU already got some of it torn. In addition it gets easily bended, when I put my phone on a table or sth the right bottom corner is like 1mm over the surface. And it scratches a lot, especially the back, seriously I'm only putting it in or from the pocket with no keys or anything and it looks like some really angry cat wanted to play with it. However the front is untouched, despite using pencil a lot to navigate, but the oleophobic coating have gone just after a month and because of it random touches appears. Aparr from these, I have no complaints and sorry for my English, not my native lang
Regards
I bought my second Z Ultra today
The screen on my July 2013 ZU broke with my thighs pressure while I was driving. I thought it was safe but it cracked.
Service centre in India wanted Rs. 10400 to replace screen. Grey market Rs. 8000. And it would lose waterproofing after replacement. New Z Ultra is Rs. 18500. So I bought my second ZU today (Feb 15 make)
Last time a Leather cover was given free but this time its DK30 magnetic dock which is good. I will keep check on price for screen and when it drops I will replace my broken ZUs screen and gift it to my wife who is using my old Note 1
My new ZU is on 4.4.4 so I am thinking if I should upgrade to Lollipop or not. I dont like Lollipop. I used it on Moto E2 and it looks crap.
I have two Ultra and both are in mint condition. No scratches, nothing. Not a single noticeable defect. They move along in cases but still. Have not experienced any denting or anything else that would put them in a worse position so I am perfectly happy with the quality.
I think mine is just over a year old now
Tons of scratches on the back, and some on the front (i don't use a case or screen protector)
I've got it running the latest slimkat and I've got no complaints with regards to this OS
Might be moving onto the Samsung s6
I use a book style cover to protect mine, and it's still in quite good condition. I reckon on having to buy a new cover every 4 months as the plastic frame which holds the ZU cracks or breaks, particularly at the corner where the USB socket is present and there's not enough plastic to be strong.
There's a ding on the corner near the USB connector where I dropped it and the case's missing plastic wasn't able to protect it.
I haven't removed the anti-shatter plastic film on front or back. You can't see the fine pattern of scratches on the front when the phone is turned on. Sometimes I clean the screen with a slightly damp towel, and if I rub hard it polishes out the scratches a bit.
Battery life is still good, I don't think it's diminished too much. Sony have always had good battery technology (apart from when they had exploding laptop batteries!).
Overall then my XZU has been a good phone and I've had good value out of it as I use it all the time - I don't have a tablet, I go straight for a laptop if I need to do proper work.
The XZU is my phone, ebook reader, email reader, news reader, podcast & music player, GPS mapper, instant messaging console (G hangouts), shopping assistant (checking prices in shops with barcode scanner), movie viewer (netflix), chromecast controller (netflix) and occasionally acts as a game console.
My backplate cracked so I used the extended warranty I bought with the phone to fix it.
Sony said they couldn't replace it because its discontinued so they bought out my warranty and phone for the total amount I paid. So I got a free ultra basically.
I fixed the backplate myself. I'd really like to fix the faux aluminum edges. They sell them online but u don't want to go in blind and dissect my phone.
Almost mint here (everything is perfect except that the screen ASF is shinning just a little less than the back one) after eight months. I have two cases, the plastic one I use 95% of the time and the Krusell leather book one that I only use when I think I need an extra protection.
USB protective flap
The Z Ultra has one of the best build qualities IMHO:good: . I do not have a scratch, paint job issue etc. Only problem I had after a year of use was the USB protective flap:crying:. Until it was ok, I used to wash the phone whenever it got dirty. Although the usb protective flap is available on ebay, I'm skeptical about opening, fearing it might lose the original build. If anyone has any ideas - please share.
I put screen protector on my replacement XZU when the one I purchased was replaced under warranty. Only problem is stuff building up in the cracks; dirt, dust, etc. builds up in the cracks of the body, and I HATE that. I also have the ? lens attachment case that I leave on all the time, where the two upper corners have cracked off.
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gauthamsv said:
The Z Ultra has one of the best build qualities IMHO:good: . I do not have a scratch, paint job issue etc. Only problem I had after a year of use was the USB protective flap:crying:. Until it was ok, I used to wash the phone whenever it got dirty. Although the usb protective flap is available on ebay, I'm skeptical about opening, fearing it might lose the original build. If anyone has any ideas - please share.
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I don't think you have to dissect your phone for the USB flap only.
Just buy a new one on eBay and replace it by fitting the string attached into its hole. ?
Edit: to stay in topic, my Ultra is a D1 unit, exchanged like one month later for another brand new under warranty, and it's been y daily driver since.
Paint have come off of 3 out of 4 corners, but other than that, the phone is pristine.
You should see my old GS3 (which now has my mother in law): all plastic-aluminum-painted edges are broken in several points, there's no paint on the on/off button anymore, plastic back cracked... ?
Overall, I'm super happy and my phone is still as elegant as was when I first opened the box. ?
My screen got hairline cracks twice. Sony repaired it free under the warranty. I also purchased 3 off ebay with cracked screens for under $100 each. I got them repaired through sony for free. $$$$
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bigl34461 said:
My screen got hairline cracks twice. Sony repaired it free under the warranty. I also purchased 3 off ebay with cracked screens for under $100 each. I got them repaired through sony for free. $$$$
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Ahahah this is super cool! I wonder how did you manage to have them exchanged without warranty???
fastest83 said:
Ahahah this is super cool! I wonder how did you manage to have them exchanged without warranty???
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The phones happened to still be under warranty. When Sony asked for the receipt I just showed them the ebay receipt. I didn't think they would repair it, but they did......4 times....?
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bigl34461 said:
The phones happened to still be under warranty. When Sony asked for the receipt I just showed them the ebay receipt. I didn't think they would repair it, but they did......4 times....?
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That's not only luck, you're the luckiest man alive when it comes to warranties...!
I mean, like 8 out of 10 have all kinds of problems with warranty, you're the live exception! ?
gauthamsv said:
The Z Ultra has one of the best build qualities IMHO:good: . I do not have a scratch, paint job issue etc. Only problem I had after a year of use was the USB protective flap:crying:. Until it was ok, I used to wash the phone whenever it got dirty. Although the usb protective flap is available on ebay, I'm skeptical about opening, fearing it might lose the original build. If anyone has any ideas - please share.
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the usb flap is one easy replacemnt. just pull out the existing one neatly just a little pressure, make sure to hold the extension plastic that connects to the flap rather than the flap itself. When you get the replacement just insert the new replacement the same way you pulled out the old one:good:
adilovesrolls said:
the usb flap is one easy replacemnt. just pull out the existing one neatly just a little pressure, make sure to hold the extension plastic that connects to the flap rather than the flap itself. When you get the replacement just insert the new replacement the same way you pulled out the old one:good:
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I ordered the flap of eBay and replaced it as per your instructions. Jiffy - my ZU is back to being new. Thanks!
Have been using Z Ultra for almost 1.5 years now but this is my 3rd Ultra. First one was silver color and I used it for about a year and since the paint in the side had peeled off, sold it and bought Lumia 1520 but screen was not upto my satisfaction (Size-wise), so again bought Z ultra Black color. Unfortunately, within a week, my kid threw moto360 and it fell on the ZU screen, it cracked and touch is not working (Thank God, nothing happened to Moto360). I Checked with Sony as it was hardly a week old but since it was physical damage, they said it will cost around $200 to replace the screen
Instead of that, I went and bought a new one for around ˜ $250 during Christmas offer. It has slight scratches on the back as I dont like to use back protection while the front is in pristine condition. Eagerly waiting for p8Max/LeTV Max now, provided it is in my budget!
cashif said:
Have been using Z Ultra for almost 1.5 years now but this is my 3rd Ultra. First one was silver color and I used it for about a year and since the paint in the side had peeled off, sold it and bought Lumia 1520 but screen was not upto my satisfaction (Size-wise), so again bought Z ultra Black color. Unfortunately, within a week, my kid threw moto360 and it fell on the ZU screen, it cracked and touch is not working (Thank God, nothing happened to Moto360). I Checked with Sony as it was hardly a week old but since it was physical damage, they said it will cost around $200 to replace the screen
Instead of that, I went and bought a new one for around ˜ $250 during Christmas offer. It has slight scratches on the back as I dont like to use back protection while the front is in pristine condition. Eagerly waiting for p8Max/LeTV Max now, provided it is in my budget!
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I'm with you there, don't rule out the Mediapad X2 either There is a plastic film on the back, which you can easily peel off. Try it out You can stick on a tempered glass sheet on there easily afterwards.
gideonMorrison said:
I'm wait you there, don't rule out the Mediapad X2 either There is a plastic film on the back, which you can easily peel off. Try it out You can stick on a tempered glass sheet on there easily afterwards.
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Thanks but wouldnt 'Sony' logo come off as well if I were to remove the plastic film?

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