performance drop while charging - E 2015 Q&A, Help & Troubleshooting

anyone else getting noticing a large decrease in performance on the 2015 Moto E while charging? I also notice that the screen doesn't register my finger touches from time to time or it will lose track of a swipe of my finger while texting or trying to switch between home pages. Immediately after removing the USB charger, the phone works perfectly fine and normal.
This really isn't an issue, I'm more curious that anything. However, if it's fixable then I would absolutely love to know.

That's pretty normal. I think all of my phones do that. I charge overnight so I don't have to use it while charging.

Related

Bug using BT and WIFI And over heating

I have noticed on my device that when you run the wifi radio and turn on the blue tooth that the blue tooth will not operate or atleast not operate properly. However if you turn wifi off bluetooth works perfectly fine. Just appears to be a conflict when both operate together.
Also has anyone figured out the overheating issue with the radio during extensive use? The phone will stop charging when the radio heats up to much from steady use. IE tethering or sprint TV.
keep the phone cool...
lafester said:
keep the phone cool...
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I keep the phone rested on a bag of ice. But this is rediculas, there is no call for a user to need to keep there phone resting on a bag of ice to use it.
Umm, just an FYI but the PPC 6800 does the same thing when actively using wifi for a long period of time. It will overheat especially if the keyboard is NOT extended and as a precaution, it will stop charging the battery.
Adi
adisor19 said:
Umm, just an FYI but the PPC 6800 does the same thing when actively using wifi for a long period of time. It will overheat especially if the keyboard is NOT extended and as a precaution, it will stop charging the battery.
Adi
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It has been lightly said this is so, but in a yr of use and 6 ppc6800s I have been unable to replicate any of the symptoms.
the problem is this phone is on tiny and you have those radios and the processor running nonstop, things will get hot. i have not experienced those issues and i use wifi at the house due to me being on the fringe of cellular service. i also use BT at the same time... not always but i do use both, and the only thing i have noticed is the phone will still charging but that is exactly what the phone/battery is designed to do so thats not a bug and i dont think you are experiencing a bug..more likely just the results form the device getting hot...
not much you can do other than to keep the screen off when you can and try and keep the device cool...
marctronixx said:
the problem is this phone is on tiny and you have those radios and the processor running nonstop, things will get hot. i have not experienced those issues and i use wifi at the house due to me being on the fringe of cellular service. i also use BT at the same time... not always but i do use both, and the only thing i have noticed is the phone will still charging but that is exactly what the phone/battery is designed to do so thats not a bug and i dont think you are experiencing a bug..more likely just the results form the device getting hot...
not much you can do other than to keep the screen off when you can and try and keep the device cool...
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I do understand that this is to be expected with that much going on. However, I'm on my 2nd touch pro because the first got so hot it wouldn't charge, not only with wifi use but also long telephone conversations. My current TP they sent me gets hot, but not THAT hot, and has never stopped charging. Some of the phones are simply better built than others at this point. The quality control over at HTC is really missing the mark.
There are a couple threads over at PPCGEEKS about this issue.
That being said, I love my TP and look forward to great use out of this baby.
i hear you but when Li-ION batteries get too hot they will stop charging. thats not a BUG but a SAFETY FEATURE. if your current device has not yet stopped charging then the battery has not gotten so hot as to make it unstable. i also agree some phones are built better than others--thats the cost of mass production.. cars (lemon law anyone?) and other items that arer mass produced folow the same suit....
marctronixx said:
i hear you but when Li-ION batteries get too hot they will stop charging. thats not a BUG but a SAFETY FEATURE. if your current device has not yet stopped charging then the battery has not gotten so hot as to make it unstable. i also agree some phones are built better than others--thats the cost of mass production.. cars (lemon law anyone?) and other items that arer mass produced folow the same suit....
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Click to collapse
It's not the battery getting to hot, the battery stays cool. It is the actual physical device over heating from the radio in the top portion of the phone. The phone itself overheats not the battery and it stops charging as well starts flaking on its wifi and BT capability's.
the electronics in the phone and baattery have thermistors that register the temps. if the environment AROUND the battery is past a certain temp level, all charging stops. again this is a part of the setup of devices that use Li-ION. if the device continued to get hot and continued to charge/maintain the battery power level, that could cause sreious issues if nothing is done about it.
again, sir, that is NO bug. its a shame the phone is so tiny--this makes it difficult for the heat to go anywhere--but keeping the keyboard open could help somewhat..
not trying to bust ya bro.. just pointing out some information...
marctronixx said:
the electronics in the phone and baattery have thermistors that register the temps. if the environment AROUND the battery is past a certain temp level, all charging stops. again this is a part of the setup of devices that use Li-ION. if the device continued to get hot and continued to charge/maintain the battery power level, that could cause sreious issues if nothing is done about it.
again, sir, that is NO bug. its a shame the phone is so tiny--this makes it difficult for the heat to go anywhere--but keeping the keyboard open could help somewhat..
not trying to bust ya bro.. just pointing out some information...
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Yeah, the safety feature that kicks in with charging the battery isn't a bad thing at all. Annoying, yes.
For what its worth I have done a little reading and this isn't just a TP issue. I think any phone with that much under the hood and being that small is going to have this issue, for now anyway.
Check out what people are saying about the G1 being hot
http://forums.tmonews.com/index.php?topic=4109.0
cforster,
i have always said that--re: the phone is so tiny with all thats going on inside that the heat has no where to go.
i remember overclocking on a pentium 3 400mhz to about 700mhz, that thing took a HUGE heatsink, so then i think my phone has a 528mhz cpu in it, and it probably doesnt use a heatsink at all, probably just a single layer of aluminum to spread the heat so i can't complain...my phone gets hot when wifi and gps run while im driving, i wish it wouldnt stop charging but it does, i just have to hold it in front of my a/c vents for a while and the charging re-starts where it left off
Guys, i've seen this happening even with my iPhone. When i put it in the car stand and the charger is plugged it will stop charging after a while because i have hot air from the vent blowing on it.
Any phone with a Li-ion battery in it will have such a fail safe mechanism cause you REALLY don't want that bat the catch on fire.. The industry as a whole has already had plenty of problems with Li-Ion batteries..
Adi
Shame to.. because I would use the wifi all day at work if I could keep it cool.. best thing I have come up with is a small ziplock and putting ice in it and setting the phone on top of it.. leaving the keyboard out doesnt help..

Runs way too hot under most use cases

I know all the reviews said this phone got slightly warm due to the screen, but in my nearly year-long stint of owning this phone, I find that remark to have been grossly misrepresented. When charging, my phone gets extremely hot on the power button. After charging, it takes a good 5-10 minutes to cool off. While the phone is hot, (and I mean HOT,) the phone hiccups, stutters, and can become totally unresponsive. Applications act up, etc.
When I attempt wireless charging with my add-on receiver, things get infinitely worse. I cannot charge with the screen on and data connected.
In my car, I connect via BT to my car, my audio receiver, and my OB2 scanner. That doesn't seem to be a problem, other than BT being sometimes flaky. I have a wireless charger in my car, but I only used it once -- no point. Now, even with my 2.1a charger, I cannot keep my G3 topped-off while using GPS and streaming Spotify. The phone practically melts. Things are better when I'm blasting the A/C on it straight from a vent, (and worse if I try to use my heater in cold months.
Basically this thing is in a perpetual state of overheating. I have had three of these. My last unit overheated so badly that the screen became discolored. You might say that I expect too much from my phone, but my M7 had no issue, and my S5 did not overheat. I had to give up the Sammy for other reasons.
I have made various tweaks in the past in attempt to counter the sluggishness due to heat, but that's dangerous--and likely why my last phone actually failed. I decided to leave that alone and deal with the crippling slowness. Even something as simple as swiping a word on the Google Keyboard becomes impossible.
My question to you guys, is do you notice this burden on a daily basis? Perhaps the average person that doesn't need a charger all day can keep this beast cool? I am strongly considering the S6 because of the reports flooding in of how hot the Snap 810 runs compared to the Exy. What are your thoughts?
I haven't seen this behavior at all. I've had little blips of hotness, but I almost think it's more environmental in some cases. Certainly not while charging, and I routinely leave it plugged in while I'm using it or watching Netflix or something. I'm sure you've thought about this, but are you sure it's not your charger? Does it overheat after a full factory reset (i.e. out of the box)? If not, what specific add-ons and/or ROMs do you use?
SilverZero said:
I haven't seen this behavior at all. I've had little blips of hotness, but I almost think it's more environmental in some cases. Certainly not while charging, and I routinely leave it plugged in while I'm using it or watching Netflix or something. I'm sure you've thought about this, but are you sure it's not your charger? Does it overheat after a full factory reset (i.e. out of the box)? If not, what specific add-ons and/or ROMs do you use?
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Click to collapse
Due to the nature of DC, the charger cannot be the culprit in terms of overheating. Not staying topped off? Sure, but not the heat. The phone regulates all of that.
You are telling me that you can stream Spotify (highest setting for me,) and Google navigation, and your phone doesn't get blisteringly hot? I've been charging on the cable (instead of wireless,) to get my phone up from 93%, with the screen completely off, and it's pretty warm on the power button right now.
I am running stock ROM, (though rooted.) I have used various G3s, various ROMs, completely stock, various chargers, you name it. No matter what, this phone gets furiously hot when the screen stays on. Even using it as a clock on my desk causes it to heat up like no one's business. Streaming a movie causes it to get pretty damn hot. It seems like the environment of the car being warmer, and GPS being used with data is the main culprit. Like the internal heatsinks/paths become overwhelmed.
ScrapMaker said:
I know all the reviews said this phone got slightly warm due to the screen, but in my nearly year-long stint of owning this phone, I find that remark to have been grossly misrepresented. When charging, my phone gets extremely hot on the power button. After charging, it takes a good 5-10 minutes to cool off. While the phone is hot, (and I mean HOT,) the phone hiccups, stutters, and can become totally unresponsive. Applications act up, etc.
When I attempt wireless charging with my add-on receiver, things get infinitely worse. I cannot charge with the screen on and data connected.
In my car, I connect via BT to my car, my audio receiver, and my OB2 scanner. That doesn't seem to be a problem, other than BT being sometimes flaky. I have a wireless charger in my car, but I only used it once -- no point. Now, even with my 2.1a charger, I cannot keep my G3 topped-off while using GPS and streaming Spotify. The phone practically melts. Things are better when I'm blasting the A/C on it straight from a vent, (and worse if I try to use my heater in cold months.
Basically this thing is in a perpetual state of overheating. I have had three of these. My last unit overheated so badly that the screen became discolored. You might say that I expect too much from my phone, but my M7 had no issue, and my S5 did not overheat. I had to give up the Sammy for other reasons.
I have made various tweaks in the past in attempt to counter the sluggishness due to heat, but that's dangerous--and likely why my last phone actually failed. I decided to leave that alone and deal with the crippling slowness. Even something as simple as swiping a word on the Google Keyboard becomes impossible.
My question to you guys, is do you notice this burden on a daily basis? Perhaps the average person that doesn't need a charger all day can keep this beast cool? I am strongly considering the S6 because of the reports flooding in of how hot the Snap 810 runs compared to the Exy. What are your thoughts?
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Click to collapse
A simple solution might just be buying an external charger and spare battery combination and never use the phone for charging.
I have always bought external battery chargers and hot swapped a fully charged battery and put my dead battery on the external wall charger when I go to sleep.
Hope this helps.
(I've been buying Anker chargers & batteries on Amazon with success)
I think you're right. However I likely won't keep this phone much longer. S6 Active or G4 are calling my name...

Battery, GPS, Heat, Vibrate, Charging issues - common or bad phone?

Hey all,
Have had my v10 for a bit over a week now. Concerned that I'm having a few too many problems.
1) The battery appears to be draining at a very fast rate. Relatively light to moderate use is lasting ~8-12 hours. Nothing out of the ordinary app or utilization wise.
2) Even though I turn Location settings to battery saving (network only), every now and then it reverts back to high accuracy (gps and network). Assume some stupid app is doing this?
3) Seems like just after a few minutes of use, I can feel the back of the phone (near the power/volume buttons) getting quite warm.
4) When haptic feedback is enabled (using the home button or just typing on the keyboard), the vibrate feels/sounds ... off. Coming from a Note 3 anyway, this reminds me of a dying motor. Just has a buzzy noise to it.
5) I have a 2.1a 5.2v charger (that I got from my nVidia shield tablet) that I commonly use. When I use this charger on the v10, it makes my phone go berserk. In that, any typing or touch I do, the phone becomes ultra sensitive and double/triple clicks a key and just other random oddities occur. I use this charger on all other phones/tablets without issue.
6) Picasa album sync - Why isn't this working anymore (to see albums in gallery)? I don't even see it as an option under Google account settings.
Any feedback would be most appreciated. only have a few days left to return under the 14 day VZW policy. Thinking at the least to swap for a new V10, but if these are known/common issues. I love this phone, but getting really nervous that there are some QC issues here.
Thanks
adambean said:
Hey all,
Have had my v10 for a bit over a week now. Concerned that I'm having a few too many problems.
1) The battery appears to be draining at a very fast rate. Relatively light to moderate use is lasting ~8-12 hours. Nothing out of the ordinary app or utilization wise.
2) Even though I turn Location settings to battery saving (network only), every now and then it reverts back to high accuracy (gps and network). Assume some stupid app is doing this?
3) Seems like just after a few minutes of use, I can feel the back of the phone (near the power/volume buttons) getting quite warm.
4) When haptic feedback is enabled (using the home button or just typing on the keyboard), the vibrate feels/sounds ... off. Coming from a Note 3 anyway, this reminds me of a dying motor. Just has a buzzy noise to it.
5) I have a 2.1a 5.2v charger (that I got from my nVidia shield tablet) that I commonly use. When I use this charger on the v10, it makes my phone go berserk. In that, any typing or touch I do, the phone becomes ultra sensitive and double/triple clicks a key and just other random oddities occur. I use this charger on all other phones/tablets without issue.
6) Picasa album sync - Why isn't this working anymore (to see albums in gallery)? I don't even see it as an option under Google account settings.
Any feedback would be most appreciated. only have a few days left to return under the 14 day VZW policy. Thinking at the least to swap for a new V10, but if these are known/common issues. I love this phone, but getting really nervous that there are some QC issues here.
Thanks
Click to expand...
Click to collapse
i experience the same thing when playing games. about 5 mins into the game, i start to feel the back buttons and camera part start to get really really warm. im really bothered by it.
Its all common in android devices but i believe Sony android is very fast draining battery!!!
adambean said:
Hey all,
Have had my v10 for a bit over a week now. Concerned that I'm having a few too many problems.
1) The battery appears to be draining at a very fast rate. Relatively light to moderate use is lasting ~8-12 hours. Nothing out of the ordinary app or utilization wise.
2) Even though I turn Location settings to battery saving (network only), every now and then it reverts back to high accuracy (gps and network). Assume some stupid app is doing this?
3) Seems like just after a few minutes of use, I can feel the back of the phone (near the power/volume buttons) getting quite warm.
4) When haptic feedback is enabled (using the home button or just typing on the keyboard), the vibrate feels/sounds ... off. Coming from a Note 3 anyway, this reminds me of a dying motor. Just has a buzzy noise to it.
5) I have a 2.1a 5.2v charger (that I got from my nVidia shield tablet) that I commonly use. When I use this charger on the v10, it makes my phone go berserk. In that, any typing or touch I do, the phone becomes ultra sensitive and double/triple clicks a key and just other random oddities occur. I use this charger on all other phones/tablets without issue.
6) Picasa album sync - Why isn't this working anymore (to see albums in gallery)? I don't even see it as an option under Google account settings.
Any feedback would be most appreciated. only have a few days left to return under the 14 day VZW policy. Thinking at the least to swap for a new V10, but if these are known/common issues. I love this phone, but getting really nervous that there are some QC issues here.
Thanks
Click to expand...
Click to collapse
1, 2 and 6 I can believe and can be caused by a variety of reasons. 3,4 and 5 point to a defective phone. I am assuming you are using the charger that came with the phone.
Sent from my LG-H901 using Tapatalk
I've replaced the phone and everything but #6 has been resolved. Would love to figure out how to get Picasa sync working again.
A full factory reset fixed my heating problems.
Sent from my LG-H901 using Tapatalk
adambean said:
I've replaced the phone and everything but #6 has been resolved. Would love to figure out how to get Picasa sync working again.
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Click to collapse
Is picasa sync even a thing anymore? I thought it was all replaced with Google Photos.
Coming off my note 3,i used it all he time for desktop sync and then Mobile access.
adambean said:
Coming off my note 3,i used it all he time for desktop sync and then Mobile access.
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Click to collapse
I actually talked to a phone tester that works for LG here in San Diego. She's from South Korea, she deals directly with corporate in Seoul and translates for them. She said they know that a certain percentage of the phones are defective with overheating and GPS issues.
My V10 got so hot I thought it was going to catch fire. On night it was plugged into my powerpack charging, I woke up and the phone had shut off and it was hotter than I've ever seen a phone get. Like it shut off and just removed all restriction to the power just dumping into it. Kinda scary.
I did end up sending my V10 back under my 14 day return period. I've got another one coming tomorrow. Hopefully it will have no issues

Watch Style - Sluggish, getting hot, turning off.

I've had my LG watch about 14 months and its getting to an unusable point. It used to be fairly snappy with the odd slow down but now its unbelievably slow, about 1/4 of the time when I lift to glance at the time the screen doesn't come on and tapping the display does nothing for a good ~10-15secs. It randomly died in the middle of the day yesterday despite having at least 50% battery, it remained blank no matter what I did until I got home and put it on charge, about 20mins later it indicated 100% and I turned it back on, all fine. Today its been unbearably slow basically impossible to navigate anywhere aside from the watch face, then I noticed it getting quite warm on my wrist, the front and back are both much warmer than I've ever felt it and the battery icon on the watch face just shows a hyphen with no number.
I've removed every non-system app from it and reset it once, any ideas?
Did you do the recent Android Wear update?
My watch has always been consistently 'ok'. However now with the most recent Wear update it runs like a dog. It often doesn't increase charge on the charger. I came here looking for how I can downgrade.
didge3 said:
I've had my LG watch about 14 months and its getting to an unusable point. It used to be fairly snappy with the odd slow down but now its unbelievably slow, about 1/4 of the time when I lift to glance at the time the screen doesn't come on and tapping the display does nothing for a good ~10-15secs. It randomly died in the middle of the day yesterday despite having at least 50% battery, it remained blank no matter what I did until I got home and put it on charge, about 20mins later it indicated 100% and I turned it back on, all fine. Today its been unbearably slow basically impossible to navigate anywhere aside from the watch face, then I noticed it getting quite warm on my wrist, the front and back are both much warmer than I've ever felt it and the battery icon on the watch face just shows a hyphen with no number.
I've removed every non-system app from it and reset it once, any ideas?
Click to expand...
Click to collapse
vanstrien said:
Did you do the recent Android Wear update?
My watch has always been consistently 'ok'. However now with the most recent Wear update it runs like a dog. It often doesn't increase charge on the charger. I came here looking for how I can downgrade.
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Click to collapse
Yes it was after the update to Wear OS 2.0. I reset it a second time and it reverted back to android wear, I then searched for updates and updated it back to wear OS. This seems to have smoothed things out a bit, most of the time its useable, as the battery gets lower (<40%) it starts to have blips of barely functioning and often completely dies around 20-30% so I expect something is wrong with my battery...
It Might be some problem with battery
didge3 said:
I've had my LG watch about 14 months and its getting to an unusable point. It used to be fairly snappy with the odd slow down but now its unbelievably slow, about 1/4 of the time when I lift to glance at the time the screen doesn't come on and tapping the display does nothing for a good ~10-15secs. It randomly died in the middle of the day yesterday despite having at least 50% battery, it remained blank no matter what I did until I got home and put it on charge, about 20mins later it indicated 100% and I turned it back on, all fine. Today its been unbearably slow basically impossible to navigate anywhere aside from the watch face, then I noticed it getting quite warm on my wrist, the front and back are both much warmer than I've ever felt it and the battery icon on the watch face just shows a hyphen with no number.
I've removed every non-system app from it and reset it once, any ideas?
Click to expand...
Click to collapse
Well knowing the story of your LG Watch I am upset with the experience you had. Did you check the battery with some repair mechanics? I guess the battery got a short circuit type of problem that leads to warm your watch and also the other problem you identified. It is a bit technical but I would suggest you check the battery, replace it and use the watch if the problem still exists it means some hardware issues.
Its my thinking of course!

V60 running very hot while inside Dual Screen case

V60 running very hot while inside Dual Screen case
Not sure if anyone else is having this issue, but for the last week to week and a half my V60 has been running very hot. So hot last night that it rebooted on its own. It runs even hotter when charging. Of course, I know that's normal, but not this hot. So, hot that after it rebooted I cut it back off, and kept it off a while, because I was a little afraid of what might happen to it.
I've had issues, at times, with how this phone charges the battery since I've had it. Sometimes it's a really fast and consistent charge. Then, other times it takes forever and is spotty. I attributed that to the large battery and the adaptive charging. But, it's never run hot like this. So, I'm wondering if it could be a battery issue. Is it wearing out? I've checked my running apps, but I don't see anything too alarming. Also, it seemingly only gets hot like this when in the Dual screen case. I haven't noticed it with the phone out of the case, not even when charging it.
I also recently had a T-Mobile update. Not sure if that could be the problem. Any advice would be greatly appreciated.

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