hello guys,
I have a Galaxy S4 from Verizon NK1 I just moved to Mexico and switched to a local carrier (TELCEL) I am able to use data and make calls when I am on the GSM network mode, in this mode I only get 3G data, when i switch to LTE/CDMA I am able to use 4G data and it works great, however I cannot make or receive any calls, in fact if I try to make a call i loose data connection and I have to reset my phone to get data again.
Any suggestions?
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Hello. I have an SM-G925F which I bought from Telekom Macedonia and I am still using my number from there also but I am currently in the US and would like to use it on T-Mobile USA.
I know that the device supports all the same bands as the SM-G925T model.
The problem I am having is that when my phone is set to LTE/WCDMA/GSM in the Network Mode settings, I do not have any data connection at all, only when I make a call, I start to get a data connection but only 3G/H+. If I switch my setting to WCDMA/GSM, then I get a data connection at all times like normal but it still is only 3G/H+. I have tried two different APNs and different settings in the APN but I still cannot get a data connection at all times on the LTE/WCDMA/GSM setting and I cannot get LTE/4G at all.
After contacting T-Mobile, all they came up with is to try to have the same software reinstalled on my phone. Does anyone have any experience with this and can anyone help me?
Anyone?
Call Tmobile and have them input your phone's IMEI in their system. Ask for the APN settings as well. I am on the same boat and one call to ATT got me from H to 4G. Your phone will just show 4G, not LTE but you will get LTE speeds regardless.
I tried doing that too. I called T-Mobile a few times and they confirmed my IMEI number being on the account but still no luck. It's really weird..sometimes I get 3G/H+ on the "LTE/WCDMA/GSM (auto connect)" network mode setting on the phone but most of the time, I get NO DATA connection at all..only the signal bars.
Any Update
Did you finally figure it out? Is LTE working now?
Hi there,
I have a Canadian Galaxy S6 edge .
I am with Telus and the APN settings are correct. It shows t that I am connected to 4G sometimes , yet there there is no internet and I cannot make calls.. Sometimes I am able to make a call but then signal cuts and and I cant make calls anymore. I am able to receive SMS. and wifi works.
I did factory reset and it didnt change anything.
I just bought this phone from someone, and I didn't really have issues yesterday. The only difference between yesterday and today is that I used Samsung's wireless charger to charge the phone....
Anyone can help? Mobile network si set to GSM/HSPA/LTE
Thanks
Hey guys! I'm running into an issue with my S6 Edge+ where if I make a phone call in a 4G area, it immediately drops to H+ after I finish the call and refuses to re-connect to 4G automatically even with wifi off. I have to go into connection settings, switch to LTE/CDMA, and swap back to LTE/CDMA/GSM. Is there a way to make it reconnect to LTE automatically after a call?
Just what the title says. My phone tells callers that I'm not accepting calls and when I attempt to make calls it simply refuses to do so or displayed a "call ended" message without ever dialing the other person. Everything else works fine and I can even make voice calls if I use duo mode instead of mobile. I can also receive calls if the caller uses duo mode.
Have been through everything except an actual reset. Unable to do that since the phone was a hand-me-down and I don't know the PIN. I've about reached the point where I do a hard reset manually but I hate to lose my data. Does anyone have anything I could try to either bypass or recover the PIN or something I could use to get mobile mode to work again?
Your sure you have service? If you do, do you have credit? Both of those would prevent you making calls. You can still use Duo if your on WiFi or you have a data only service. If you are showing that your connected to the network and you are certain you have minutes in your plan or credit available then you will need to call your network provider so they can see if there's any network issues preventing your calls. Check the network operators status page to see if there's issues in your area.
@Nofsdad
It appears that when using a Galaxy S9+ with ATT service the phone is unable to do VoLTE
The way that I was able to have internet on the phone and voice calling was to go into the APN and set the Network Mode to 3G/2G (auto connect)
That fixed it for me. Still pissed off that I can't use LTE but oh well it will work until I upgrade the phone.
Pointless2003 said:
@Nofsdad
It appears that when using a Galaxy S9+ with ATT service the phone is unable to do VoLTE
The way that I was able to have internet on the phone and voice calling was to go into the APN and set the Network Mode to 3G/2G (auto connect)
That fixed it for me. Still pissed off that I can't use LTE but oh well it will work until I upgrade the phone.
Click to expand...
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Hello, I have an unlocked s9 that is going through a similar issue in not being able to make or receive calls. Can you let me know how you got the APN settings for 3G/2G? Going to APN settings I only see the nxgenphone setting open and active, which I heard was for LTE.
Also, can you let me know what setting it has to be in the 4636 mobile network settings in order to restore data? Thanks
Hello all!
I have a Samsung A01 (SM-a015AZ) unlocked from Cricket, being used in Pakistan. Internet over LTE works perfectly, however the phone does not support VolTE and so it is only possible to send sms or call over 2g/3g. There's no problem when making a call as the phone automatically drops from LTE to 3g, however that does not happen when someone else tries to call me. The phone does not drop from LTE, nor do I even get any missed calls/sms notifications, but to the person calling me it seems like my phone is unreachable.
There are 3 options present in the preferred network mode (LTE, 3g, 2g) If I set it to 3g, all calls work fine, but with really really bad internet (EDGE). I have even tried to see if any settings in the advanced network configuration menu (By dialing *#*#4636#*#*) would make a difference, however I've had no luck so far. I would really appreciate it if someone can help me with this.
tl;dr Samsung A01 drops from LTE to 3g to make calls, however does not drop when someone else is calling and so does not receive any calls.