Hi,
This is my first post so I do not know if it is in the right section.
I have an Android Phone (ZTE KIS V788 – Full spec: gsmarena.com /zte_kis_v788-4586.php)
It runs Android Gingerbread 2.3.6
It keeps turning off and restarts, it is basically not usable anymore.
What can I do to fix it?
And is there any way to update its software manually? (It has 256MB RAM, and 800MHz CPU)
Thanks!
dell5 said:
Hi,
This is my first post so I do not know if it is in the right section.
I have an Android Phone (ZTE KIS V788 – Full spec: gsmarena.com /zte_kis_v788-4586.php)
It runs Android Gingerbread 2.3.6
It keeps turning off and restarts, it is basically not usable anymore.
What can I do to fix it?
And is there any way to update its software manually? (It has 256MB RAM, and 800MHz CPU)
Thanks!
Click to expand...
Click to collapse
Your issue is the device. No matter what you do to it, it will still act up. The issue is that the device doesn't even have enough ram to run the os properly. 256 mb of ram is just not gonna cut it.
zelendel said:
Your issue is the device. No matter what you do to it, it will still act up. The issue is that the device doesn't even have enough ram to run the os properly. 256 mb of ram is just not gonna cut it.
Click to expand...
Click to collapse
But at new it used to run well, and still has the same firmware (Gingerbread), how is it possible that this issue started just a month ago?
Thanks for the reply!
dell5 said:
But at new it used to run well, and still has the same firmware (Gingerbread), how is it possible that this issue started just a month ago?
Thanks for the reply!
Click to expand...
Click to collapse
I bet over the last month you have used it right? Meaning new apps, filling up database files in info? Phones like that are ok at best if left completely stock and maybe an app or two but they all sooner or later suffer the same thing. Mainly as they dont use an Official release version of android. Best advise I can give you is to keep it as clean stock as possible, Use cloud storage for pics and what not so you wont have them eating up space on the device.
You can get out of the soft bricked phase by try rebooting in fastboot menu. If that doesn't work you can try flashing the phones original files which will reset everything on your phone. Though, I recommend getting a new phone because, your still running gingerbread. That is an extremely old os as most newer devices are running lollipop and kitkat. If you don't plan on spending a lot of money on a phone, there are plenty of cheap phones out there. If you do manage to get out the bootloop than I wouldn't run any newer apps on it, as it will crash the phone.
zelendel said:
I bet over the last month you have used it right? Meaning new apps, filling up database files in info? Phones like that are ok at best if left completely stock and maybe an app or two but they all sooner or later suffer the same thing. Mainly as they dont use an Official release version of android. Best advise I can give you is to keep it as clean stock as possible, Use cloud storage for pics and what not so you wont have them eating up space on the device.
Click to expand...
Click to collapse
Thanks for the reply!
I have always kept it stock, only installed Facebook and whatsapp.
This is a very weird issue, as the phone behaves normal when charging and does not randomly turn off.
I downloaded an app that checks the battery health, and it says that the battery is good.
I also noticed that when the phone turns off and I switch it back on then the battery is completely drained – for example I have it at 100% charge and after the random restart it shows only 9%.
Brent Austin said:
You can get out of the soft bricked phase by try rebooting in fastboot menu. If that doesn't work you can try flashing the phones original files which will reset everything on your phone. Though, I recommend getting a new phone because, your still running gingerbread. That is an extremely old os as most newer devices are running lollipop and kitkat. If you don't plan on spending a lot of money on a phone, there are plenty of cheap phones out there. If you do manage to get out the bootloop than I wouldn't run any newer apps on it, as it will crash the phone.
Click to expand...
Click to collapse
Thanks for the reply!
I tried rebooting it, wiping the whole phone and cache in the menu that comes up when it turn the phone up with the + volume button, but it did not help.
How can I flash the phones original files? (I'm new to this)
Hello house,
I have a problem, my IPx8 Quad Core-2.2GHz (1GB,16GB HDD,3G,WiFi,Dual SIM) 8-Inch Android Tablet, with MTK6582 chips, running 4.4.2,
Can I get a rom that can work for it. Or can I load 4.2.2 on it, is the same MTK6582.
dell5 said:
Thanks for the reply!
I tried rebooting it, wiping the whole phone and cache in the menu that comes up when it turn the phone up with the + volume button, but it did not help.
How can I flash the phones original files? (I'm new to this)
Click to expand...
Click to collapse
To flash the phones original files, you will need to look up a video either on YouTube or find another website with informative directions. Basically, you will need fastboot files and roms/ img files to revert your phone. You will need a computer and usb cable for this. Go to YouTube and search how to fix a bootloop or how to fix a bricked/soft bricked phone. Best of luck.
dell5 said:
Thanks for the reply!
I have always kept it stock, only installed Facebook and whatsapp.
This is a very weird issue, as the phone behaves normal when charging and does not randomly turn off.
I downloaded an app that checks the battery health, and it says that the battery is good.
I also noticed that when the phone turns off and I switch it back on then the battery is completely drained – for example I have it at 100% charge and after the random restart it shows only 9%.
Click to expand...
Click to collapse
Sounds like your battery is one of two things. 1. Its going bad. (Many reasons why the app is tell you its fine, Thats 2) 2. The battery is a fake and there is software that was changed to hide this. A common practice in some places in the world. The reason it is only now failing "could" be that it is starting to die but the software is still set to show you its good.
The fact that it works fine when it is plugged in would support those theories.
You could try reflashing the files as suggested, but do yourself a favor and DO NOT use some youtube video. At least not before reading up. The issue with youtube videos is that if something goes wrong then you are stuck even worse with no idea what to do. Then you will find yourself right back here.
Related
My S2 has been turned into a gibbering wreck after I updated the firmware from GB 2.3.4 to ICS 4.0.3 using the standard Kies software. The firmware update looked successful but...
After the upgrade process the phone typically will only last 5 to 10 mins before randomly rebooting, the battery is fully exhausted from 100% after 2.5 hours (the battery also gets really hot) and generally the UI is highly unstable, i.e. prone to stuttering and freezing before then hanging or rebooting. In short, it's pretty much unusable.
My phone ran perfectly before the firmware 'upgrade', the UI was stable, the battery lasted approx 18+ hours with my useage and I virtually never suffered any random reboots. I had rooted it using the Zergrush exploit. I also have a 32GB card fitted and run Go Launcher EX (not Touchwiz), other than that the phone is fully stock. The phone is UK SIM free and unbranded (bought from P4U) using an UK Orange SIM.
Help what can I do? Is there a reset I can perform without loosing all my installed apps? Or am I going to have to do a full reset and re-install all my apps from scratch? Could it be something to do with the memory card, would a re-format of the micro-SD help?
I don't particularly want to do a full reset if I've then got to re-install all my apps (200+ Yeah, I'm an app junkie) but I get the feeling I won't have much choice as I can't leave the phone in its current state.
Thanks for reading. *sigh* I wish I'd just stuck with GB, if it ain't broke an' all that...
S.
Try a factory reset in the first instance.
If that doesn't help, you could either try a completely clean install of an ICS stock rom; check in this thread for unbranded UK & do a fresh install of your apps. Or you could do a fresh install of a GB stock rom; check that thread I linked you to in the first instance, if links are dead, search Samfirmware.com.
Re: your question about formatting your SD card, if you do either of the above, you may as well for good measure.
Edit to add - I don't have quite as many apps as you (~120) but whenever I install a completely new rom or a major version change (not nightlies), I always do a clean install. I find it's a few hours well spent.
MistahBungle said:
Try a factory reset in the first instance...
Click to expand...
Click to collapse
Thanks for the reply Sorry to be a complete noob, but what would be the best method for a factory reset? Select the option from the relevant settings menu or key in *# code on the dialer? or doesn't it matter? I'm guessing the right code is either *2767*3855# or *2767*2878# would that be right?
Thanks again.
S.
Boot into recovery is how I've always done it. From memory you can do it from the settings menu as well on stock (it's been a while/hazy memory only used stock for a week 6 mths ago).
Yeah, it's probably one of those codes (I don't remember which as I've never used the code, only seen them in posts on here).
MistahBungle said:
Boot into recovery is how I've always done it. From memory you can do it from the settings menu as well on stock (it's been a while/hazy memory only used stock for a week 6 mths ago)...
Click to expand...
Click to collapse
Ahh okay, Thanks again for your help. I think it might be a long night tonight.
*EDIT* Heh I just switched the phone on for the first time this evening and it's already rebooted within 5mins of coming on just being sat on the table. :|
S.
No probs. Good luck Post in this thread if you have any dramas/let us know how you go.
If your rooted, use titanium backup for your apps. Then reinstall user apps only after upgrade. Don't reinstall system apps.
Sent from my GT-I9100 using XDA
Sorted...
All sorted! I can confirm that booting to recovery mode then performing a factory reset has cured my phone of all its symptoms, the gremlins have been banished, yay!
Big thanks to MistahBungle and all who helped... My UI is silky smooth again, my battery usage is back to normal if not a little better actually and greatest of all no more reboots every 5mins.
Although I didn't have to reinstall all my apps (approx 280 ish, sheesh ) since the phone automatically pulled them all back from Google Play (aka Market Place) it took an hour or so heh, I'm afraid all the apps have lost their settings so I am stuck with plugging all the settings in each time I start an app for the first time in ICS. Bit of a pain but could've been worse. Hmm, I've also got lots of bluetooth pairings to rebuild and wifi networks to re-aquire, oh well.
Next on the list...
I'll have to hunt down the easiest way to re-root too I have a need to re-install Orange's UMA client app, "Signalboost".
Thanks again to all.
S.
Good to hear. Glad you got it sorted
I've had the SGP 4.2 since August (North American version) and have become very fond of it. Although I've followed most of the dev areas, I have never rooted or installed any recovery, custom roms, etc...so it's on the stock Android 2.3.6 with 2.6.35.7 kernel and build number GINGERBREAD.UELD3. I have only installed things from the play store and amazon app store.
Sometime in the past week it has started shutting down randomly. Most times I notice when picking it up after hours of standby and it's fully off and need to boot up. A few times it has happened while in use - it just turns off. The battery level doesn't seem to matter, it can happen at 99%, 5%, and anywhere between.
Is there any way to tell if this is a hardware problem vs a software problem? Any other thoughts? I've not seen this problem in other threads, or at least not when running everything stock.
maybe a hardware issue.
see if samsung will fix/replace it
imgthat said:
I've had the SGP 4.2 since August (North American version) and have become very fond of it. Although I've followed most of the dev areas, I have never rooted or installed any recovery, custom roms, etc...so it's on the stock Android 2.3.6 with 2.6.35.7 kernel and build number GINGERBREAD.UELD3. I have only installed things from the play store and amazon app store.
Sometime in the past week it has started shutting down randomly. Most times I notice when picking it up after hours of standby and it's fully off and need to boot up. A few times it has happened while in use - it just turns off. The battery level doesn't seem to matter, it can happen at 99%, 5%, and anywhere between.
Is there any way to tell if this is a hardware problem vs a software problem? Any other thoughts? I've not seen this problem in other threads, or at least not when running everything stock.
Click to expand...
Click to collapse
that was happening to me too. i just bought mine from best buy about 1.5 months ago. everything was fine, mine also wasnt ever rooted or flashed anything - just oem with playstore apps. then every now and then after about a month of having it, it would turn off and on by itself (only if it was idle though, without me touching it) its never happend to me while i was messin around with it. and then it started freezin up on me and gettin really laggy at times with certain programs but it was random and i couldnt reproduce it to try and pinpoint the program that was causing it. but then i read up on rooting it and the benefits of root and cwm and backingup everything and roms and since then, everythings perfect. better than new as a matter of fact. so in my opinion, you owe it to yourself to root your device so you can make changes to your lil buddy. i made sure i learned all about rooting and flashing and backups etc first though so i can do it safely. i mean, cmon i dont know about you but i paid alot of money for mine which is why i owed it to myself to 'safely' release the full potential of my device. :cyclops:
Totally agree that I want to start to release the full potential, thats' whay I've been poking aorund here for months (and tinering with my Acer tablet is getting old). My hesitation to start down that path is if there's a hardware issue I don't want to compound the inevitable probelms and end up with an out of warranty bricked device
Maybe I'll see what Samsung says. Like the previous poster - i can't directly replicate the issue so perhaps they won't replace, I'll see and update this post accordingly.
imgthat said:
Totally agree that I want to start to release the full potential, thats' whay I've been poking aorund here for months (and tinering with my Acer tablet is getting old). My hesitation to start down that path is if there's a hardware issue I don't want to compound the inevitable probelms and end up with an out of warranty bricked device
Maybe I'll see what Samsung says. Like the previous poster - i can't directly replicate the issue so perhaps they won't replace, I'll see and update this post accordingly.
Click to expand...
Click to collapse
well one of the good things bout this forum is that it explains how to un-brick our devices if it happens. it was kind of intimidating at first for me too as this is the first android ive ever rooted and flashed diff roms. but as long as you make backups thru titanium and also a nand backup thru cwm and then use roms and kernals specifically made for your device that have been tried and tested and retried....then you really have nothing to worry about. and i also read somewhere that if you flash it yourself and somehow manage to brick your device, you can flash everything back to stock so your warranty wont be voided anymore - i could be wrong but im almost positive ive read that somewhere.
Hello,
1. Thank you very much for being so helpful
2. I am very new to Android, so please refer me to the definition of the word you used if it has some sort of special Android meaning (even rooting, since I'm not 100% sure I understood what it means)
3. My problems are as follows:
A. The battery runs out really fast. is there a way to: 1. Stop applications who came with the phone from starting and restarting automatically after I close them without me using them? 2. make the battery last longer? (not talking about closing Wi-Fi when not using and stuff like that)
B. The sound is really weak when I try to hear music with headphones. I saw someone recommending using AC!DAudio but that requires rooting. I am afraid to do that since I don't understand anything about it and since in Sola, rooting requires unlocking bootloader and Sony stated on their site that it will remove responsibility. Is there any way to increase the audio without rooting? or a way to "install" AC!DAudio without rooting?
C. I saw online that it is possible to find you're phone if the GPS is on. I tryed leaving it on, and without using my device at all the battery lost 25% after only an hour an a half. Is there anyway to leave the GPS on without wasting that much battery? or a recommend way to find my phone that takes less battery?
D. Charging takes a really long time. Is there any way to change that?
Phone is as it came from the box. Didn't update or change anything (besides allowing unknown sources for applications and installing several applications).
I am sorry if I posted this in the wrong place or broke any rules, please tell me if I did since I wouldn't know since I'm new here,
Thank you all very much again,
opeller
Hi, i dont know why you got so many problems (some of them strange like loosing 25 % of the battery), but:
1. You can do a hard reset to refresh the device, may be something is torturing it. That will remove a program, which can cause this battery behavior.
2. Stopping applications is a no no, because it can cause the phone to work slow and waste more battery. Android is made that way, to have images of some app in its memory to start apps faster.
3. The other thing in my mind is if you battery is wrong, you can try a service center too. They can measure the capacity and tell if its ok.
mirost1 said:
Hi, i dont know why you got so many problems (some of them strange like loosing 25 % of the battery), but:
1. You can do a hard reset to refresh the device, may be something is torturing it. That will remove a program, which can cause this battery behavior.
2. Stopping applications is a no no, because it can cause the phone to work slow and waste more battery. Android is made that way, to have images of some app in its memory to start apps faster.
3. The other thing in my mind is if you battery is wrong, you can try a service center too. They can measure the capacity and tell if its ok.
Click to expand...
Click to collapse
first, thank you for you're replay
1. how do I do that? does it involve any risks? (I don't mind loosing applications I have on the phone, I can just redownload them. nothing else I need there except for the phone list which is on the sim card )
2. are you sure? since I saw some on the runnig applications list that I didn't need. for example, I finished watching a video and MXplayer, which I used to watch it, was still there. I didn't need it until the next day. It took some ram (maybe it was like 30 but with a device who has 512 and always has at least half of it used for system stuff, it is quiet a lot) so I closed it so it wouldn't slow down my phone down an wouldn't take some of the battery. Is closing stuff from the running applications list really is bad? can it harm anything? are my reasons not ok?
3. That is an option too. I do hope it isn't since this device is only 2 weeks old. Is this not a problem all Sola users face?
thank you again,
opeller
opeller said:
first, thank you for you're replay
1. how do I do that? does it involve any risks? (I don't mind loosing applications I have on the phone, I can just redownload them. nothing else I need there except for the phone list which is on the sim card )
2. are you sure? since I saw some on the runnig applications list that I didn't need. for example, I finished watching a video and MXplayer, which I used to watch it, was still there. I didn't need it until the next day. It took some ram (maybe it was like 30 but with a device who has 512 and always has at least half of it used for system stuff, it is quiet a lot) so I closed it so it wouldn't slow down my phone down an wouldn't take some of the battery. Is closing stuff from the running applications list really is bad? can it harm anything? are my reasons not ok?
3. That is an option too. I do hope it isn't since this device is only 2 weeks old. Is this not a problem all Sola users face?
thank you again,
opeller
Click to expand...
Click to collapse
1. No risk mate, hard reset is an option in the phone, it erases apps and returns the phone in new condition, like when it was bought. I think it is in restore&back ups, look in this menu personal data/erase. Click on it and on the next screen you must tick erase again and voila.
2. Using the RAM is not bad mate, dont worry. In the past i had a task killer and the phone was not better.
3. Many users who upgraded to ICS facing something like this - battery lasts less than in Gingerbread, nut what you mentioned above "25 % in hour and a half" - its strange imo mate.
mirost1 said:
1. No risk mate, hard reset is an option in the phone, it erases apps and returns the phone in new condition, like when it was bought. I think it is in restore&back ups, look in this menu personal data/erase. Click on it and on the next screen you must tick erase again and voila.
2. Using the RAM is not bad mate, dont worry. In the past i had a task killer and the phone was not better.
3. Many users who upgraded to ICS facing something like this - battery lasts less than in Gingerbread, nut what you mentioned above "25 % in hour and a half" - its strange imo mate.
Click to expand...
Click to collapse
thank you again
1. Ok, if I'll see the need to do so, then I'll try it.
2. I'll give it a try for a day
3. This happend only today, when I left the GPS on. The phone was also very hot when I cheked and saw it lost 25% after an hour and a half, but I was in a cool place. Today was the first time it happend. I'll see if it happens again tomorrow, when I'll leave the GPS off.
4. I see that you use Sola two. How did you get around the low volume when hearing music problem?
BTW I saw people complaining that the volume is low when talking on the phone. I do not hace this problem. Talking on the phone is just fine, but when hearing music the volume is very low.
opeller said:
thank you again
4. I see that you use Sola two. How did you get around the low volume when hearing music problem?
BTW I saw people complaining that the volume is low when talking on the phone. I do not hace this problem. Talking on the phone is just fine, but when hearing music the volume is very low.
Click to expand...
Click to collapse
I flashed custom roms, thats it.
I'm in this position too, I've tried everything trying to fix the battery drain and am definitely going to buy a new phone in the new year. In the meantime, has anyone found anything to help? I've done all the usual things, minimum brightness, remove many internet apps, use power management, airplane mode at night, reinstall latest upgrade...
Also, I want to raise the volume throughout the phone also, I've tried a few custom ROMS and found *NO* difference whatsoever...
Alright then. Description of my problem first I guess. I was not at home and running out of battery on my S2, but play store asked me to update some application so I agreed. After this I got the message that my phones internaly storage was running low, and keep in mind that I had near to no battery life (like 5%) and was not near any sort of charge point. I tried to access the applications page, to delete some apps that I never used and when I did my phone randomly and crazily got stuck and switched off. I'm assuming it somehow drained the 5% battery life I had left.
I got home thinking I could just switch on my phone and delete some applications that I wasn't using...that was 2 days ago...I can't even get past the samsung splash screen. It goes on a horrible boot loop and I've just about tried everything apart from hard resetting and I don't want to do that as I haven't backed my phone up recently...
If anyone knows any other methods, could you please please help? I would really appreciate it if I could keep my files and just enter my phone to delete a couple applications...which I'm assuming is the problem.
What have you tried? What firmware do you have? More info would be nice :thumbup:
urdstve Juden
andrewwright said:
What have you tried? What firmware do you have? More info would be nice :thumbup:
Click to expand...
Click to collapse
yay for quick replies. I have tried cold booting, and soft resetting...I also went into recovery and cleared the cache partition to see if it would help and so far nothing... I have absolutely no idea what firmware I have and I have no idea how to check. I never tried to root my phone or install other roms.
OK so if you have no idea what firmware you was on don't reset Cuz if you was on 4.0.4 kiss good by to your phone. Was it ICS or jb? Do you know this? Pull battery out leave for a bit "5 mins" and try again. If that don't work and your not sure on firmware you need Odin to replace firmware yes data will be lost. Can you get to download mode?
To keep things simple, I had a cracked screen on the Ultra which was replaced last week. However now the phone screen is slow and unresponsive after about a minute of use (fast & like new after right turning on however).
Ive tried the mod tweak found here http://forum.xda-developers.com/showthread.php?t=2522657
As well as the thermal screen calibration here http://forum.xda-developers.com/showthread.php?t=2470070
There is no change with either mode. Cleaning with alcohol only works for a few minutes, and yes Ive removed the ASF for no change.
It should be noted that when booted at first minute or two, the touch inferface is quick and brilliant. After a minute or so it gets slower and remains so. Typing a text is a gruelling affair at that point,
Ran 4.3 android and updated to 4.4.4 and also no change in performance.
Does anyone have any ideas/ tips or pointers?
HELP!?!
An app with a memory leak?
Looks quite normal. RAM 1.1GB used; 600MB free.
Unless thats not what were talking about?
EDIT: might be up to something. using advanced kill on Go taskmanager EX and its seemed to do improve the situation in the short term. Will keep testing
Well got about that far thus far. The advanced kill works sometimes, but none of the apps look out of whack (from my basic knowledge anyhow)
Any help/ links in diagnosing a memory leak would be very appreciated.
Don't suppose you've got the Google now launcher? I had to uninstall as they introduced a memory leak in the last update.
Un updated it just in case.
Its tough as even watchdog lite isint detecting much. com.google.android.gms:snet at startup took 22% CPu but otherwise its steady.
Grr jezz I even did a factory reset to 4.4.4 and its still there. Would trying a custom rom help?
Well as an update manage to completely wipe and reinstall the OS. No change in performance however
Does anyone know if a faulty screen install could be to blame for this?
icehawk223 said:
Well as an update manage to completely wipe and reinstall the OS. No change in performance however
Does anyone know if a faulty screen install could be to blame for this?
Click to expand...
Click to collapse
Could well be, but i find it strange that it acts normal again after a reboot? That alone indicates that it's something wrong with the software. I still hold a finger on a process gone wild. Do you have Recovery installed? If yes, re-flash the ROM or flash something else and see if that solves it. I would personally flash a stock ROM and flash it with Flashtool so you don't have to root or void any warranties, and it'll be the simplest thing to do in case the screen is still acting weird after flash, and you want to get it checked out again (since it most certainly will be a hardware issue at that point).
So, fire up Flashtool, download a complete stock ROM (TFT), flash it, test it. Is it working fine now? Sweet. Keep using the ROM. Is it still the same thing? Contact the repair center again and tell them what's up and please do tell them that you've already done a factory reset, since that's the first thing they'll do themselves. Do not tell them about Flashtool or any other hacks or tweaks. They'll probably blame you if they think that you're an XDA user. "Oh, so you've been playing with it, and you bricked it and wanna fix it for free, bla bla".
Ask if they can open the device again and check that everything is fine and that you haven't received a faulty panel.
Ive actually did a complete tft flash of the original xperia ultra software. No change whatsoever vs previous state.
Im increasingly suspecting a hardware issue. Could it be a poorly plugged in cable? Its random chugging/ smooth response is completely confusing...
icehawk223 said:
Ive actually did a complete tft flash of the original xperia ultra software. No change whatsoever vs previous state.
Im increasingly suspecting a hardware issue. Could it be a poorly plugged in cable? Its random chugging/ smooth response is completely confusing...
Click to expand...
Click to collapse
Did you flash the exact same FTF that you've always used, or did you flash one from a different region? I would try the GPe ROM if i were you, just to be sure, but don't bother doing it if you're not rooted and ready to flash. Yes it can easily be a hardware issue, and you should probably contact Sony or your nearest service center.
As an update I tried installing a fresh tft flash of a different build but same issue.
Notably noticed that the notification light on the screen is not working at all, so currently looks like a hardware issue. Will keep updated for reference & visit a repair centre