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I dropped my phone and now my camera doesnt work. It shows a fuzzy picture like a TV needs tuning in. Any ideas. I already reflashed it following someones advice and it didnt work. can i buy a replacement camera and where?
Where, when, and from whom did you buy your phone?
I bought my phone from t-mobile uk 3 months ago.
Then flash it back to one of the official ROMs, and send it to t-mobile for repair.
software_samurai said:
Then flash it back to one of the official ROMs, and send it to t-mobile for repair.
Click to expand...
Click to collapse
I agree. If there is no visible damage then it should be covered under warranty.
thanks for the advice. there are scratches on the outside from dropping it, however something really wierd has happened. I dropped the phone a second time and it seems to have sorted the camera problem!!! spooky
antway thanks for all your help.
I found the real problem with signal issues of the HTC Titan.
I have 2 HTC Titan
I bought a second HTC Titan from AT&T for a penny & I thought of trying the back cover on my first Titan.
The results are astonishing. The back cover was all that was wrong on my device. With the second Titan I purchased from AT&T on the Web, there is no problem with the sigral.
I have now ordered a new cover from Ebay & will try to get a replacement from HTC for my original cover that was defective.
I really think there was a bad batch of those back covers for this Titan & we where the unlucky ones to get them.
If you know someone that has no issues with his Titan, try his back cover on your phone.
Hope this help someone.
Good luck.
Hi, could this solve the WiFi issues?
pjodm said:
I found the real problem with signal issues of the HTC Titan.
I have 2 HTC Titan
I bought a second HTC Titan from AT&T for a penny & I thought of trying the back cover on my first Titan.
The results are astonishing. The back cover was all that was wrong on my device. With the second Titan I purchased from AT&T on the Web, there is no problem with the sigral.
I have now ordered a new cover from Ebay & will try to get a replacement from HTC for my original cover that was defective.
I really think there was a bad batch of those back covers for this Titan & we where the unlucky ones to get them.
If you know someone that has no issues with his Titan, try his back cover on your phone.
Hope this help someone.
Good luck.
Click to expand...
Click to collapse
How can you tell the difference between covers?
Photo please..
There is no difference at all between the covers that I have. The only thing I can figure out is that the contacts tabs on the inside of the covers that does not work, do not make a contact with the antenna that is embedded in the bothom plastic of the cover.
I do not know if the WiFi problem is related to this, (as I think the WiFi antenna is located in an other place on the cover) but for me the slow download speed I was getting before I change the cover, & the low signal or no signal was directly ralated to the lack of good antenna.
In order to come up with this solution, I went great lengths in order to find the right tab that was the antenna. I even install a temporary antenna (See immage) on the outside of the thone & I was getting better signal.
But after receiving my second Titan from AT&T online order I tried the cover from that secont Titan & Voila !! Very good service & signal.
Hope this help.
drokkon said:
How can you tell the difference between covers?
Click to expand...
Click to collapse
If someone want to buy a replacement on eBay, I think he should be carefull on choosing the right cover, because on eBay, they sell a BLACK cover & a SILVER like on AT&T, & I think it is because in the USA, AT&T has a different frequency than in Europe.
I was hoping to get HTC to provide me with a new cover, but having install an exterior antenna on it, kind of ruined the warranty. That is why I order one on Ebay from China.
I sure would like HTC to acknoledge the problem & provide us with a replacement back cover. But we could be wayting a long time.
Regards
drokkon said:
How can you tell the difference between covers?
Click to expand...
Click to collapse
To answer your direct question, & not to confuse anyone, the new cover that I have installed on my Titan comes from an other AT&T Titan phone.
But for those people in Europe, I know that they have a different Back cover because of the Carrier operation frequency.
Hope this help.
I have 2 back covers at the moment, i got one from china that im using at the moment and im removing the paint and polishing the original, and after reading this ive just tested both of them and found the one from china does give worse reception than the original. But ive found that if your very very gentle and careful you can tweak the contacts on the phone so they make better contact with the case, and now both backs work fine. This might not be a permanent fix as taking the case on and off may push them back but it may be useful if anyones stuck while waiting for a new back .
sparx180 said:
I have 2 back covers at the moment, i got one from china that im using at the moment and im removing the paint and polishing the original, and after reading this ive just tested both of them and found the one from china does give worse reception than the original. But ive found that if your very very gentle and careful you can tweak the contacts on the phone so they make better contact with the case, and now both backs work fine. This might not be a permanent fix as taking the case on and off may push them back but it may be useful if anyones stuck while waiting for a new back .
Click to expand...
Click to collapse
Hello there,
I just called HTC & they are shipping me a replacement back cover for my HTC Titan.
They do replace one accessory during the warranty period.
So if you still have a problem with your reception, maybe try a different cover that HTC can ship to you.
Hope this help.
Thanks pjodm
My new back cover will be shipped tomarrow. Hope i get a good one.
Was Hope to be
NuttyBuddy said:
My new back cover will be shipped tomarrow. Hope i get a good one.
Was Hope to be
Click to expand...
Click to collapse
HTC Customer service told me that we have 15 days after receiving the new cover to call them back if things have not improve or else.
My hope is high because I have something to compare with.
I took a long time to explain them all what I did to find what was the problem, & told them that there was lots of other Titan Fans that where fustrated with this issue.
Hope the message get across higher echelons in HTC Company.
Spread the word if this fixed your problem.
New back cover
Just put my new back cover on. It's a day for me. The new cover is worst
then my old one. I don't know what to say, mybe time for a new phone. This
may be my last HTC.
NuttyBuddy said:
Just put my new back cover on. It's a day for me. The new cover is worst
then my old one. I don't know what to say, mybe time for a new phone. This
may be my last HTC.
Click to expand...
Click to collapse
Dont put me off. I really want to buy the titan :-(
tboy2000 said:
Dont put me off. I really want to buy the titan :-(
Click to expand...
Click to collapse
It is a great phone, i would say go buy it, i'm sure you'll like it. I am very impressed of mine.
I bought mine on AMAZON. It's the black cover (and not from China!).
The frequency doesn't have anything to do with it as it's in the phone's configuration, not the back cover...
Anyway, I'm using it since yesterday and all I can say is.... WOOWW!! What a huge difference. I'm starting to love my phone again !!!
(Before that, I was about to throw it on a wall ....)
jojapath said:
I bought mine on AMAZON. It's the black cover (and not from China!).
The frequency doesn't have anything to do with it as it's in the phone's configuration, not the back cover...
Anyway, I'm using it since yesterday and all I can say is.... WOOWW!! What a huge difference. I'm starting to love my phone again !!!
(Before that, I was about to throw it on a wall ....)
Click to expand...
Click to collapse
link please to the cover you got?
http://www.amazon.com/Original-Genu...KW1O/ref=sr_1_9?ie=UTF8&qid=1328928926&sr=8-9
I think it is this one he is talknig about. If another person gets it going, im in!
Just to clarify, are you saying the above back plate solves the antenna issue?
tboy2000 said:
link please to the cover you got?
Click to expand...
Click to collapse
amazon.c**/gp/product/B006MQCOA0/ref=oh_o00_s00_i00_details
This one is new. Not refurbished ... That's the one I got!
---------- Post added at 03:37 PM ---------- Previous post was at 03:32 PM ----------
tboy2000 said:
Just to clarify, are you saying the above back plate solves the antenna issue?
Click to expand...
Click to collapse
At least it solved mine.....
Humor me...
Take your old backplate... at the bottom (shown on this pic)
http://wmpoweruser.com/htc-titan-having-antenna-issues/
scrape it with a file.
I did this... (even accidentally scraped one completely off) and i went from 2-3 bars to 4 and 5, never dropping below 4 on ATT 3g plus (says 4g on US version of titan)
Will test tomorrow to full confirm but i think i just saved myself from buying a new back.
If this improved i may to in on all of the connections to backplate.
I dropped my tablet corner first and the lower left corner smashed and the corner of the glass broke in lots of pieces
now my screen has 2-3 big cracks over it. Does anyone know where I can get it repaired in Asia or if in the US who can I contact for pick up, estimates and other stuff.
Go to Sony website to check out local Song Corp in Asia for services.
I asked our sony service centre in saudi arabia .a screen replacment costs about thesame price of a new tablet !
But may be cost varies from a country to another.
If you can't fix it, Id get a galaxy tab or galaxy note 10.1. Im dissapointed in my Sony Tablet. The only feature I lack on other tablets is the IR remote, which I sadly can't use as I don't have anything that uses it.
rjsmith2007 said:
If you can't fix it, Id get a galaxy tab or galaxy note 10.1. Im dissapointed in my Sony Tablet. The only feature I lack on other tablets is the IR remote, which I sadly can't use as I don't have anything that uses it.
Click to expand...
Click to collapse
Oh wow. This is ultra helpful. Moron.
rjsmith2007 said:
If you can't fix it, Id get a galaxy tab or galaxy note 10.1. Im dissapointed in my Sony Tablet. The only feature I lack on other tablets is the IR remote, which I sadly can't use as I don't have anything that uses it.
Click to expand...
Click to collapse
How do you not own anything that uses IR? I find that impossible, how you can have a tablet but not a TV as all TVs use IR...
Sent from my HTC Desire using xda premium
I chatted with the Sony US (that's where i bought mine) and they kept referring me to a repair number which i can't call coz im not in the US and IDD costs. my local service center sucks
dohanotoha said:
I asked our sony service centre in saudi arabia .a screen replacment costs about thesame price of a new tablet !
But may be cost varies from a country to another.
Click to expand...
Click to collapse
The sony service center in my area doesnt repair tablets does the screen replacement include labor?
If you have replaced your screen already then this is not nessasary but here is my plan for if my screen will crack:
Just send it back with the message that you had the little black cord attached on it, the one that comes with the tablet, and tell them that your cord snapped
just like that, nothing you can do about it you could give it a try right?
kazshizka said:
I dropped my tablet corner first and the lower left corner smashed and the corner of the glass broke in lots of pieces
now my screen has 2-3 big cracks over it. Does anyone know where I can get it repaired in Asia or if in the US who can I contact for pick up, estimates and other stuff.
Click to expand...
Click to collapse
That could work. it would party be their fault that my screen broke. I'll try that
Mahaco said:
If you have replaced your screen already then this is not nessasary but here is my plan for if my screen will crack:
Just send it back with the message that you had the little black cord attached on it, the one that comes with the tablet, and tell them that your cord snapped
just like that, nothing you can do about it you could give it a try right?
Click to expand...
Click to collapse
lol that's why honest people with genuine faults have such a hard time getting warranty claims honored ^^
anyone have any recent experience with sbe? they have my phone for the last week, and there is no sign of them returning it. i spoke to them this morning, but was told the same as i was told last thrusday another 7-10working days, its doing my nut really think about dumping the xperia because of this, cant be doing with another week without a phone.
It's not the reply you want, but mine took about 3 weeks. 1 week from sending it until it finally showed up on their system, a week of 'Awaiting replacement part' until they finally seemed to give in and changed it to 'Phone exchanged'. I got it maybe 4, 5 days later. On the plus side, it was at no cost to me, and I had a functional enough back up phone. Annoyed they didn't just switch it instantly though.
Lol - 3 fixed my screen and posted it back same day. Problem is they broke the illuminated bar and vol down button while they were at it. Sent it back to get those fixed and they did a 'software upgrade', which of course did nothing to fix the hardware issues!
Currently doing battle with them as I'm not interested in sending back for repair after they failed to fix it last time. At a minimum I want a new phone.
sent mine back & got a replacement direct from sony 2 weeks later!
Mine took just under two weeks -
Monday: I confirmed with Sony that they had plenty of parts, so posted phone
Wednesday: showed up as arrived at SBE, status with engineer
Friday evening: status changed to awaiting components
Tuesday: still awaiting components, complained to Sony that they'd told me they had parts which is why I sent it
Wednesday: status changed to exchanged, under testing
Friday: new phone arrived
Only problem I have is I sent them a sim unlocked O2 branded phone, and they sent me back a sim locked one so having to wait for O2 to give me a new unlock code :-(
Si
even when i log into the sbe tracking system nothing comes up. Been onto them yesterday and they said i would have to wait 7-10 working days yet they had my handset last tuesday. phoned sony then up to complain but they said it was out of their control as the engineer was still accessing the device......
I got a placement handset in just under a month. It may have been longer but I called up to find out what the delay was and they sent it the next day.
Sent from my LT26i using xda app-developers app
i sent mine in at the end of april
arrived at the beginning of june
the casing wasn't fitted correctly had to send it back
it arrived a week later
and now its got the yellow tint again :crying:
Few weeks ago I sent it to SBE to fix the issue. I got the phone back just over a week later and did a stress test on the screen, got it quite hot and seemed to be fine! Then I noticed the damage done to the device...
Similar to Rabangus by the look of it. There was a massive scratch out of the Illumination Bar and dents in the volume and camera buttons. My phone was perfect/new condition when I sent it.
Both white casings had been replaced, no idea why. Either they dropped it while repairing it or gave me a refurb phone and replaced the casing (but didn't see the damage to the buttons). The scratch on the bar is almost certainly when they tried to remove the bottom casing in either of these cases.
Its still under investigation but sent the phone off on Friday after they promised a full cosmetic repair job and the case is now 'VIP' (It has priority once they receive it, as they damaged it) Have asked them to ring me once they receive the phone. I know they are waiting for it to arrive as the repair department phoned me on the same Friday asking which colour I have. (They don't have black casing replacement parts, if it helps anyone. Lucky I have a white one)
My advice, check the phone before sending it, take pictures if necessary (not that they were needed for me) you never know!
Rabangus said:
Lol - 3 fixed my screen and posted it back same day. Problem is they broke the illuminated bar and vol down button while they were at it. Sent it back to get those fixed and they did a 'software upgrade', which of course did nothing to fix the hardware issues!
Currently doing battle with them as I'm not interested in sending back for repair after they failed to fix it last time. At a minimum I want a new phone.
Click to expand...
Click to collapse
can you send me ur firmware file i dont have three firmware and need to send my phone for repair to sony
badboybiky said:
can you send me ur firmware file i dont have three firmware and need to send my phone for repair to sony
Click to expand...
Click to collapse
I will if you tell me how to do it! My phone isn't rooted though, so not sure I would be able to?
If you're with 3, shouldn't you get your phone repaired through them? You run the risk of having your phone vandalised by their repair monkeys like mine was, but there is another thread where it seems Sony are commonly taking over a month to repair phones, whereas 3 mostly seem to take a couple of days...
Emailed their customer service yesterday and got a reply, stating they are waiting on the new yellow tint free screens, and new handset containing this new screen. If the new screen comes first it will be repaired and if the new units come in first it will be a new handset. The way it’s looking it’s going to be another 3 weeks. Not happy, love the phone but hate the customer service, shows a real lack of care on Sony’s part. They knew about the problem, yet its took them three months to properly fix the problem (if they actually have).
To the guys who had a new phone sent out to them, did you guys just get a phone sent out or a phone in a new box and accessories?
Cheers
wah007 said:
To the guys who had a new phone sent out to them, did you guys just get a phone sent out or a phone in a new box and accessories?
Cheers
Click to expand...
Click to collapse
Just got a phone in a box, no accessories or anything - exactly what I sent them in the first place.
Si
i was without mine for 21 days (although the jubilee weekend didn't help) it was awaiting parts for most of the time.
the bad news is that it's still not completely "cured" and it's going back tomorrow it's a lot better than it was, it was almost going brown, but it's still not "white" around the edges on a white screen test
simonf7 said:
Just got a phone in a box, no accessories or anything - exactly what I sent them in the first place.
Si
Click to expand...
Click to collapse
Ah right, thanks.
2 weeks snd i'm still waiting
they are hopefully resending mine back some point this week unfixed, spending that sort of money on a phone, and having poor customer service and repairs is bad. One dont know what the other is doing, with regards to parts, etc. I think this will be the last sony phone ill buy, if it was htc they would of had the device back alot sooner.
Can we still send our Xperia s with the yellow tint back once we have our bootlooader unlocked? Mine has just started with the yellow tint and ny bootlooader is unlocked. I remember seeing a while back that we could but I'm not sure. Does any one have the phone number for the UK Sony Xperia s? Thanks
Sent from my LT26i using xda premium
danlivesey said:
Can we still send our Xperia s with the yellow tint back once we have our bootlooader unlocked? Mine has just started with the yellow tint and ny bootlooader is unlocked. I remember seeing a while back that we could but I'm not sure. Does any one have the phone number for the UK Sony Xperia s? Thanks
Sent from my LT26i using xda premium
Click to expand...
Click to collapse
Yes, mine was unlocked and since this is a manufacture problem it shouldn't matter at all.
To update this thread, after the second time of sending my phone back (because they damaged my phone) it went in for a full cosmetic repair, although I wrote a long letter and pretty much suggesting I should get a new phone....
I have a new undamaged phone with no tint problem!
Problem isn't the Sony customer support, they are the best support team I've used. The problem is with SBE....
Thanks il get a number for them and give them a ring, it's getting on my nerves now.
Sent from my LT26i using xda premium
Mods - please move if in incorrect forum.
I was charging my GS3 and after unplugging it, I proceded to turn tethering on, and then put it in my pocket for 5 seconds. I took it out and it had turned off by itself. I cant turn the GS3 back on, either by the power button or using recovery mode. I have tried removing battery for a minute and then holding the power button for 20 seconds but no luck. Nothing at all happens when i plug the charger in, and I have left it in for 30 minutes and the device still wont boot.
Can anybody sugest what I can do to boot the device?
I have had no previous problems like this and im running stock firmware with no root. Im using a mac and not partitioned the drive to install windows and then odin, but I can do so if required.
What firmware are you using in this phone ? (Number if you can find it).
What is the phone ? Galaxy S3 International (GT-I9300) with 16GB inside ?
Perhaps a Sudden Death Symdrom for you with a total death...
Read this : http://forum.xda-developers.com/showthread.php?t=2133401
First try another charged battery, yours may have just failed. Also check the battery terminals aren't bent or broken.
If it is still dead with a known good battery then looks like a warranty repair is required.
I cant find out the firmware unless I can get back on the phone :/ Yes its an I9300...
The bttery, I will try and find another GS3 owner but I dont think I can find any. Ill have a look into the thread also thanks for the info
imfromwales said:
I cant find out the firmware unless I can get back on the phone :/ Yes its an I9300...
The bttery, I will try and find another GS3 owner but I dont think I can find any. Ill have a look into the thread also thanks for the info
Click to expand...
Click to collapse
4.1.2 is secured from SDS, so this is not SDS
GR0S said:
4.1.2 is secured from SDS, so this is not SDS
Click to expand...
Click to collapse
I dont understand what that means? I installed an official firmware from on here 7 months ago when I left the UK and have not done anything to my phone since then.
imfromwales said:
I dont understand what that means? I installed an official firmware from on here 7 months ago when I left the UK and have not done anything to my phone since then.
Click to expand...
Click to collapse
Some device (Galaxy S3 with 16GB of internal storage memory) have a problem with the memory chip. So, if you are running a Jellybean 4.1.2 firmware, samsung have fix the bug and you are cover (so it's not a SDS problem).
But if you phone have an old firmware, you may be affected by this trouble. If it's your case, the unique solution is to put your phone on a repair center.
first, try a different battery. if that fails - send it to service for a motherboard replacement
Glebun said:
first, try a different battery. if that fails - send it to service for a motherboard replacement
Click to expand...
Click to collapse
Ive tried using a different battery and that doesnt seem to work either. The other GS3 works perfectly fine with my battery inside which suggests its a problem with my handset...
How can i find a dealer to send my unit to? I used to flash custom ROMs to the device but went back to stock 7 months ago when I left the UK to travel Australia, and did not reset the binary counter so it wont be covered by warranty
Since its dead they can't see binary counter. Best bet, send it to friend in uk for samsung repair...
I assume you have some sort of electronic copy of a receipt?
Sent from my GT-I9300 using Tapatalk 2
rootSU said:
Since its dead they can't see binary counter. Best bet, send it to friend in uk for samsung repair...
I assume you have some sort of electronic copy of a receipt?
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Ive currently got my mum looking for the physical receipt. I could try and get an electronic proof of useage from Vodafone who I bought the phone from but problably not a "receipt".
Dont really want t send my phone back to the UK, it wil be expensive and Im not sure when im returning home, so it may be quicker/cheaper to either take home myself or to try get it sorted here :/
imfromwales said:
Ive currently got my mum looking for the physical receipt. I could try and get an electronic proof of useage from Vodafone who I bought the phone from but problably not a "receipt".
Dont really want t send my phone back to the UK, it wil be expensive and Im not sure when im returning home, so it may be quicker/cheaper to either take home myself or to try get it sorted here :/
Click to expand...
Click to collapse
If it's a contract phone, contact vodafone directly, probably won't need a receipt.
Is shipping a small package that expensive? Cheaper than a motherboard I bet
rootSU said:
If it's a contract phone, contact vodafone directly, probably won't need a receipt.
Is shipping a small package that expensive? Cheaper than a motherboard I bet
Click to expand...
Click to collapse
Yeah its a contract phone so thats good news
Shipping my phone would be expensive as I would have to have buy insurance, maybe $20 or something?
imfromwales said:
Yeah its a contract phone so thats good news
Shipping my phone would be expensive as I would have to have buy insurance, maybe $20 or something?
Click to expand...
Click to collapse
Cheaper than £150 GBP / $250 AUD for a used motherboard then Which by having it fitted, will void your 2 years EU warranty
Yeah, you are right. I think im just going to wait until I get back to the UK in a few months and send it off. I would get it done when i go to Asia next week but I am not staying in one place long enough - im guessing it would take a few weeks from sending it in to getting it back?
Also, I dropped my phone a few month back and the screen is all damaged but still useable. Samsung will still fix the problem I take it and not refuse to due to the damaged screen?