After software update phone slipped to PROTECTED mode. - Sony Xperia M4 Aqua

After the software update (26.1.B.2.102) that was rolled out yesterday (4th Aug2015) by Sony mobile, my Xperia M4 Aqua has gone into lock down. I tried the conventional methods mentioned here, but nothing has helped me yet.
I had the same lockdown issue 3 or 4 days after i bought the phone which some how magically got rectified after a few days.
Can anyone help me out???

After your phone magically authenticated (before the update), did you keep MyXperia active??

Related

Very weak GSM signal!

Hey guys,
I really really really need your help on that.
A couple of weeks ago, I decided to upgrade my X10i (Android1.6) from build 24 to 26. I tried to do it OTA but I couldn't. I tried several times clicking on the "Update now" option on the "Software Update" feature but I always get a message saying "No update available". Then, I found a way to update my phone here in XDA-DEVELOPERS that requires rooting the device. I successfully upgraded it, and everything was going well. I did not notice any major changes but better performance of course.
When SE announced that they are going to release the 2.1 update, I read an article about the update, and it was saying that only non-rooted devices may be able to get the update sooner and those with rooted devices need to wait for unknown period. So, I looked over the web for debranding solution, and found one that uses SE software called "PC Suite 2.0". After installing the SW and debranding my device, I noticed that my device GSM signal drops down so easily. I never saw my device getting full 4 bars since then, always 3 or less. Even more, I can not make calls inside buildings (1 bar / no signal). When I make calls while driving, I get disconnected every 1 minute > ("No service")
I decided to turn my mobile off, and insert the SIM to my other phone "HTC Hero" until SE releases the new update (2.1). I, unfortunately, had to wait ~ 6 weeks till that day, and when I downloaded the update I didn't notice any difference. I tried the Nordic thing, and I tried the original update. No one of them seems to get my device any better signal reception.
Please guys, I need an urgent help.
UPDATE:
Just noticed that when I put my x10i on matt surface, the signal all gone. When putting it on wooden surface, I get ~2 bars. And when putting it close to my macbook, I get full reception.
I'm not an expert on this kind of things and I really have no clue why is that happening. I just noticed it when I picked my phone up from the matt ground and put it on my wooden table!!
iMohannad said:
UPDATE:
Just noticed that when I put my x10i on matt surface, the signal all gone. When putting it on wooden surface, I get ~2 bars. And when putting it close to my macbook, I get full reception.
I'm not an expert on this kind of things and I really have no clue why is that happening. I just noticed it when I picked my phone up from the matt ground and put it on my wooden table!!
Click to expand...
Click to collapse
I think you, must update after 2.1 nordic version in step 2 to Global version (step 1 update to 2.1 nordic version)
Try with this you loose the root, to update to 2.1 Global is necesary update to nordic 2.1 first.
greetings
G'day Picaron,
I mentioned in the OP that I already tried all the 2.1 options:
"I tried the Nordic thing, and I tried the original update. No one of them seems to get my device any better signal reception."
Any other suggestions?
So, no one knows how to fix it?
X10i is dead after upgradation to 2.1
I also tried to update my previoius version 1.6 to 2.1 torugh SE update service but it bricked my phone. Now I can't switch it on while screen is blank. It viberated while I switch on but stays as it is. I tried numerous times but at the end of installing update it fails. I have tried other options for debranding to Nordic version which flashes till last step but nothing worked and my cell remains dead after restart. I called up SE service people who eventually told me as 2.1 update is expected to be released in KSA within this week so I shall try updating it again once it's released locally (might be fixed).
Can any one help me as how can i get it worked as I bought this through ebay and can't get service backup here??

xperia z ultra software very unstable

my Sony xperia z ultra goes berserk and haywire quite often........I guess the software is quite unstable ... Sometimes after opening the home page the phone strangely starts operating on its own.. The pages gets changing, sometimes the contacts gets clicked, phone calls get activated...once my phone was lying ideal and after i got a missed phone the phone automaticaly started went on a dial mode dialing the phone number from my call logs
Today suddenly the wifi got activated, the home page got rotating and kept changing....I mean the phone is lying in front of me and i am not even touching the phone and everything is happening on its own the phone going berserk......
Help .. has anybody else going through this same problem........
Today while i was browsing the twitter ...suddenly my twitter went overactive ...automatically getting clicked on send tweet tab and sending blank tweets....
Godd..........is it a ghostttttttttttt.... i am lost and pulling my hair.. never seen a phone behave like this in my 20 years of having a moble phone with me...
Note: If you initiate this process, you will lose all the data stored in your phone’s memory. All settings within the apps will be lost. You will only retain the data on your card; like your music, photos and videos.
1. From your Home screen, select ‘Apps’
2. Select ‘Settings’
3. Tap ‘Backup & Reset’
4. Now, hit ‘Factory Data Reset’
5. Tap ‘Reset Phone’
6. Then hit ‘Erase Everything’
Once this process is completed, your Sony Xperia Z Ultra will reboot itself. That’s it, most smartphones abnormities are solved by simply performing a hard rest.
Model?
Firmware build please?
-Latest is 14.1.B.1.526. (if your is lower, update it)
-Download Sony update service
-Follow instruction.
its firmware ending with 510 .. no we havent got the new update of 526 in our country.... as jutley said will try doing a hard reset.. hope it works..
Even with the latest firm the phone its far away from the stability in the 475 firm. In my case it must be with the backlight optimization on if not acts funny (not only for the booting...)
Sent from my C6802 using Tapatalk 4
paulodonfather said:
my Sony xperia z ultra goes berserk and haywire quite often........I guess the software is quite unstable ... Sometimes after opening the home page the phone strangely starts operating on its own.. The pages gets changing, sometimes the contacts gets clicked, phone calls get activated...once my phone was lying ideal and after i got a missed phone the phone automaticaly started went on a dial mode dialing the phone number from my call logs
Today suddenly the wifi got activated, the home page got rotating and kept changing....I mean the phone is lying in front of me and i am not even touching the phone and everything is happening on its own the phone going berserk......
Help .. has anybody else going through this same problem........
Today while i was browsing the twitter ...suddenly my twitter went overactive ...automatically getting clicked on send tweet tab and sending blank tweets....
Godd..........is it a ghostttttttttttt.... i am lost and pulling my hair.. never seen a phone behave like this in my 20 years of having a moble phone with me...
Click to expand...
Click to collapse
Dirty screen? have it if i touch my screen with water on my hands or flour. It stick to the protection and do like if I was touching the screen again and again until I clean it ^^
If I have to pick which Z Ultra C6802 firmware is the most stable, I will definitely go for the .475 firmware, without any doubt.
In all honesty, with the latest firmware updates, it feels more like a downgrade to me. With Optimised backlight always on, the colors of the display looks dull & faded.
If you untick Optimised backlight & restart your phone, then it will go haywire to the point that you wish you've never purchase it in the first place.
Sony has taken a step forward & 2 steps back with their latest firmware updates - Tell me What's the point of rolling out enhancements & new updates, at the expense of firmware stability?
paulodonfather said:
my Sony xperia z ultra goes berserk and haywire quite often........I guess the software is quite unstable ... Sometimes after opening the home page the phone strangely starts operating on its own.. The pages gets changing, sometimes the contacts gets clicked, phone calls get activated...once my phone was lying ideal and after i got a missed phone the phone automaticaly started went on a dial mode dialing the phone number from my call logs
Today suddenly the wifi got activated, the home page got rotating and kept changing....I mean the phone is lying in front of me and i am not even touching the phone and everything is happening on its own the phone going berserk......
Help .. has anybody else going through this same problem........
Today while i was browsing the twitter ...suddenly my twitter went overactive ...automatically getting clicked on send tweet tab and sending blank tweets....
Godd..........is it a ghostttttttttttt.... i am lost and pulling my hair.. never seen a phone behave like this in my 20 years of having a moble phone with me...
Click to expand...
Click to collapse
There must be dirt or water in the screen due to sweaty hands on you r screen causing this. I had the same pribelm. Lock the phone and wipe the screen with a neat cloth or paper. It will be gone.
Sent from my C6802 using xda app-developers app
paulodonfather said:
my Sony xperia z ultra goes berserk and haywire quite often........I guess the software is quite unstable ... Sometimes after opening the home page the phone strangely starts operating on its own.. The pages gets changing, sometimes the contacts gets clicked, phone calls get activated...once my phone was lying ideal and after i got a missed phone the phone automaticaly started went on a dial mode dialing the phone number from my call logs
Today suddenly the wifi got activated, the home page got rotating and kept changing....I mean the phone is lying in front of me and i am not even touching the phone and everything is happening on its own the phone going berserk......
Help .. has anybody else going through this same problem........
Today while i was browsing the twitter ...suddenly my twitter went overactive ...automatically getting clicked on send tweet tab and sending blank tweets....
Godd..........is it a ghostttttttttttt.... i am lost and pulling my hair.. never seen a phone behave like this in my 20 years of having a moble phone with me...
Click to expand...
Click to collapse
Sounds like a task for the exorcist
Seriously though this sounds like a nightmare and one I hope you soon resolve.
Regards
unstable xperia z ultra software
Tried everything damn thing you all guys asked me do.. even resetting it twice... nothing seems to work...... finally called the sony service center guys... well they admitted its a software issue and needs to be updated and quite strangely its a an update which they claim can be done only in the serivce center and not in my home thru pc companion nor over the air thru from my mobile....
Its sound quite strange to me and hearing for the first time about a software update which sony service center provides exclusively provides and which is no available to the end user..
Anyways i am quite exacerbated by the whole thing and finally decided to go back to my note 2 which i have still retained..
Sorry Xperia guys ...do u have think i have made a mistake by changing over to z ultra from note 2 .. or its a just a one of thing.... which should get settled by this sony service center upgrade...
sending it tomorrow, will keep you guys posted.........if it doesnt work even after this i guess i need to pop of my xperia
Tried everything damn thing you all guys asked me do.. even resetting it twice... nothing seems to work...... finally called the sony service center guys... well they admitted its a software issue and needs to be updated and quite strangely its a an update which they claim can be done only in the serivce center and not in my home thru pc companion nor over the air thru from my mobile....
Its sound quite strange to me and hearing for the first time about a software update which sony service center provides exclusively provides and which is no available to the end user..
Anyways i am quite exacerbated by the whole thing and finally decided to go back to my note 2 which i have still retained..
Sorry Xperia guys ...do u have think i have made a mistake by changing over to z ultra from note 2 .. or its a just a one of thing.... which should get settled by this sony service center upgrade...
sending it tomorrow, will keep you guys posted.........if it doesnt work even after this i guess i need to pop of my xperia
My guess is that they simply reflash the ROM. There is a new update out today BTW. Have you tried it?
Sent from my GT-N7000 using XDA Premium 4 mobile app
I get such thing when I pluged charger... but a normal reboot works for me
Sent from my C6802 using Tapatalk 4
xperia z ultra updated to firmware ending 532
my mobile just got returned from service center with the new firmware installed.... now to see if the bugs have dissappeared..
never imagined sony can release just a major high end phone with so much of bugs in it.
This is your bad luck. I never had any problems with Zu, now I,m on third firmware, I have changed the country code, rooted etc. And never had any problems with the phone. Maybe your problem is deeper than o simple firmware install, that is why they asked to send the phone to service. I guess it's just bad luck
Sent from my C6802 using XDA Premium 4 mobile app
I don't get it why has uk lte 4g sony ultra not received a single update?
jutley said:
I don't get it why has uk lte 4g sony ultra not received a single update?
Click to expand...
Click to collapse
Because it's already perfect.
Nah, i don't know. Maybe the updates are location based, i.e the models that got sold in Asia have some problems, and Sony is trying to fix them, and the "western" versions are from a newer batch and don't have these problems. Maybe Sony noticed something funky from the first batch, but then it was too late, so they went like "**** **** ****! Execute them updates!", and meanwhile in peaceful Europe - nothing. We got the good ones.
This is of course completely wrong and i have no idea what i'm talking about, but it could be. Could. But i doubt it. Yes. I doubt it. I'll stop now. Soon. OK, now.
usually, Restore factory setting can solve it
solution
Hi..my hp start crazy justnow..so try with reset with secret orange button (inside sim slot) with needle or pin.
Press along 5 second..till or hp was shutdown. Now my phone coming back to normal...

Overheating and update center problem

Hi,
I have two problems with my Sony Z2
The first one with the update center I didn't get any update after I updated my phone to 17.1.2.A.0.314
I tried to reset my phone but I didn't get the last album,movies,walkman and movie creator apps update.
My phone has locked bootloader,DE verison.And my sim card operator is O2.
The second problem with overheating.
From about a week I was capturing some images using superior auto mode when suddenly my phone got hot and turn the camera off for cooling.
And from two days ago I was playing Plants vs Zombies game for about ten minutes and it become hot too.
I don't think this problem by my SD card it's SanDisk ultra 32GB.
Please help me to solve this problems.
Thanks for advance.
Thought I was alone on this one!
Having the same problem with my Z2 D6503. I live in South Florida and Tmobile is my service provider. I updated to the latest firmware and ran into the same problems as you. Album, Movies and Walkman haven't updated yet. I've tried starting in safe mode and performing about five factory resets but nothing. Its been heating up alot faster as well. I've searched and searched for similar problems on the net but nothing. This is making me miss my rooting and rom days that I thought were way behind me. Anyine help us please!

Z2 rebooting automatically

Hey guys I'm new to the forum so go easy on my
So here's the story, last month when the .314 update came I was to impatient to wait until it got the over the air update so I dowloaded it from XDA flashed it using flash tools. I've done the many times before tomy z2 and also to my previous phones and everything went fine. But this time after around 20% of the flashing was complete the completion bar just got stuck there forever. I waited an hour but nothing seemed to be happening so knowing well that it'll brick my phone I unplugged it from the PC. After some googling I found out that there was a new version of flashtools available so I unisntalled my previous version and installed the new one and flashed the same ftf file again. This time to my relief the flashing went normal and my phone was successpfully updated. After a few hours of use my phone just randomly restarted. I didn't pay any attention to it but in the following days my phone started restarting at the most random times around 3-4 times a day. So obviously I knew that something has gone wrong. So I used my booted my phone into safe mode but the problem presisted, I tried doing a hard reset and then I use SUS to repair it but the problem was still there.I even flashed the singtel version of the same firmware version but even then the phone just randomly rebooted. There's nothing wrong with the sim because I switched the sim too (because some people kept insisting that the sim is to blame although I knew in my case that it wasn't) but as I expected the problem presisted. Now I'm at a loss as to what to do.I bought the phone from singapore but right now I don't live there so I can't claim warranty (even if I could).
So I turn to you, the experts in XDA it would be great help if you guys can guid me to a solution or atlesat tell me what the hell is actually wrong with the phone.
Ps: the restarts are entirely random. eg: I can play asphault for hours or shoot 4K for a long time without any problems but then I try texting someone and the phone restarts.
silver1704 said:
Hey guys I'm new to the forum so go easy on my
So here's the story, last month when the .314 update came I was to impatient to wait until it got the over the air update so I dowloaded it from XDA flashed it using flash tools. I've done the many times before tomy z2 and also to my previous phones and everything went fine. But this time after around 20% of the flashing was complete the completion bar just got stuck there forever. I waited an hour but nothing seemed to be happening so knowing well that it'll brick my phone I unplugged it from the PC. After some googling I found out that there was a new version of flashtools available so I unisntalled my previous version and installed the new one and flashed the same ftf file again. This time to my relief the flashing went normal and my phone was successpfully updated. After a few hours of use my phone just randomly restarted. I didn't pay any attention to it but in the following days my phone started restarting at the most random times around 3-4 times a day. So obviously I knew that something has gone wrong. So I used my booted my phone into safe mode but the problem presisted, I tried doing a hard reset and then I use SUS to repair it but the problem was still there.I even flashed the singtel version of the same firmware version but even then the phone just randomly rebooted. There's nothing wrong with the sim because I switched the sim too (because some people kept insisting that the sim is to blame although I knew in my case that it wasn't) but as I expected the problem presisted. Now I'm at a loss as to what to do.I bought the phone from singapore but right now I don't live there so I can't claim warranty (even if I could).
So I turn to you, the experts in XDA it would be great help if you guys can guid me to a solution or atlesat tell me what the hell is actually wrong with the phone.
Ps: the restarts are entirely random. eg: I can play asphault for hours or shoot 4K for a long time without any problems but then I try texting someone and the phone restarts.
Click to expand...
Click to collapse
Telephony error
Try repairing via sony pc compaion
If the problem persists contact sony customer support
Envious_Data said:
Telephony error
Try repairing via sony pc compaion
If the problem persists contact sony customer support
Click to expand...
Click to collapse
Thanks for the reply. I tried repairing via pc companion...did't work. What's a telephony error?
silver1704 said:
Thanks for the reply. I tried repairing via pc companion...did't work. What's a telephony error?
Click to expand...
Click to collapse
Telephony is actualy the phone part of a smart phone, its sim card slot to the app it self
Usualy when there is a problem with any one of those it will cause a phone to not function properly
In this case yours is one of them
Replacement or repair is needed ;D
Envious_Data said:
Telephony is actualy the phone part of a smart phone, its sim card slot to the app it self
Usualy when there is a problem with any one of those it will cause a phone to not function properly
In this case yours is one of them
Replacement or repair is needed ;D
Click to expand...
Click to collapse
I see. Unfortunately the country I live I'm in at the moment doesn't have a sony service centre or anything of the sort so I have to go back to Singapore to actually give it for repairs.
But how is it possible that I got a hardware damage just by a flashing error? I mean before that incident the phone worked just fine for 3 months and I've never dropped my phone or done anything to actually damage it physically.
silver1704 said:
I see. Unfortunately the country I live I'm in at the moment doesn't have a sony service centre or anything of the sort so I have to go back to Singapore to actually give it for repairs.
But how is it possible that I got a hardware damage just by a flashing error? I mean before that incident the phone worked just fine for 3 months and I've never dropped my phone or done anything to actually damage it physically.
Click to expand...
Click to collapse
Z2 suffered alot of manufacturing issues so it is posible a part on a well kept device can break, like my Z2 vibrator motor randomly stopped yet i never dropped it
I've got same problem..did you fixed it? Advice me plz..
Sent from my D6503 using XDA Free mobile app
my has phone automatically factory reset every thing even the SD card
how can I restore my SD card ?????

Z2 Tablet Sgp561 rebooting

Hi. I have recently bought a used Verizon Sgp561 tablet that constantly reboots after it boots to the home screen. Sometimes is stays on longer, about ten, twenty seconds or so. I have flashed the 319 firmware multiple times and have factory set it as well. Sony Companion is either down or does not work with this tablet. I am no stranger to Sony but I'm seriously stumped with this device. Does anyone have any suggestions on how to correct this issue I will be very grateful. Thanks.

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