Problem with snapchat/Google play - Xperia Z2 Q&A, Help & Troubleshooting

Hi guys.
I have a problem with snapchat/Google play. Sometimes snaps won't send nor load. At the same time, Google play won't connect. I have to use an app called "play store fixer" to fix it. I'm not sure what it does, but after I press start, the snaps will load/send and Google play works again. This happens very often, so it's very annoying.. Any suggestions on how to solve this so I don't have to use the fixer 20 times a day?
Sent from my Xperia Z2 somewhere in Norway

Related

MArket apps problem Xperia S

Hey there!
My situation is there are two same xperia s devices with the same stock 4.0.4 . Same google localization and we tried to install dead trigger on both.
One of them showed it in play store and installed without a problem, but the other one doesn't show it and can't install it. When we force to the apps play store page it says its incompactible with the device.But when i go to play.google.com manually sign in with the google account and find dead trigger click on install it starts installing. So dead trigger is solved but there are many apps on the play store that the device doesn't show when we search them.
In the app settings i cleared data and deleted updates. It has not solved the problem.
Any help\idea would be appriciated.
Thanks in advance.
Many time that happens
Due to play store not recognizing you device properly or some time it recognize lately...
I have so many games work fine which play store says not compatible..
Now have two option
First is try to update to latest play store version..
Other is sometimes changing language works sometime it worked for me..
Or at last you can download same thing from different source...
we all should be polite enough to press thanks for anyone who helped US.

[Q] Play store in "work mode"

Hi all,
My Z4 tablet is working great except for the play store. When I start play store I get a header that shows: "Play Store | Work" and "No results found." in the main view. In the menu on the left hand side I have "Store home" (which brings me to the "work home" (and no results). I have "My work apps" (that lists all my installed apps) and then the regular alternatives: "My wishlist", "My account", "Redeem", "Settings" ... etc
Under "My account" i see my purchases on my private account (a gmail acc) and I see the purchases I've made from my phone (a Nexus 6) where the play store works normally. So the play store account is the same but why do my Xperia Z4 Tablet think that I'm in "work mode"?
Thanks!
Same here, I can't install any apps. Useful.
P
Sent from my LG-H955 using Tapatalk
I also have this issue.
You guys don't happen to have a google apps account as your main google account on the device?
That's what I have, so I'm wondering if that might be the cause of this.
An update: I reset my tab and activated nothing but my Google Account on startup.
Skipped anything Sony/Xperia related.
Everything seems to be working normally now
I do not have this issue
Sent from my SGP771 using Tapatalk
I have this issue on my Xperia Z3+. Using google apps account with my own domain.
Stop Playstore, clear its data
This helped me:
I went to settings / apps
searched for "PlayStore" app
went into the properties tag
stopped it and cleared the data
voilĂ 
I'm having the same problem on my Z4 tab.
Unfortunately stopping and clearing data of the Play Store didn't fix it.
more radical:
try recreating your google account on the device
I'm also experiencing this issue.
Remove the Google account from the device and relogin worked for me.
Sent from my SGP712 using XDA Free mobile app
Same issue here on a Sony xperia z4 tablet. Play store is in "work" mode. I tried cleaning up all the app data but it didn't help. I'm looking to disconnect and reconnect my Google account but, oddly enough, I can't find the way to do it. Any suggestions? Thanks.
Ps. I also use a Gmail account from my actual work on the same device (imap), maybe this is causing the issue? The correct account appears in the play store app though...
EDIT: Uninstalling the updates for the Play Store did the trick. It got back to the factory app and it's working again.
Yep removing the updates fixed it for me too. Nice one.
Argh, then it updating and broke it again. Play Store app 5.8.8 Hmmm
I had this problem, too. But the firmware update, which may not have made it to all markets yet, seems to have fixed it. I updated the firmware on Friday and have not had this issue since.
Eddy555 said:
Yep removing the updates fixed it for me too. Nice one.
Argh, then it updating and broke it again. Play Store app 5.8.8 Hmmm
Click to expand...
Click to collapse
I see on the Sony website they are rolling out 28.0.A.8.251 and I'm still on 28.0.A.7.24 so hopefully this update will arrive for me soon and fix it. Thanks for the feedback
28.0.A.8.251 installed today, cleared the Play Store app data and cache and it seems OK at the moment
I also have the problem.it was OK some time after removing the Google account,then it reappeared. After updating to the latest firmware it was OK again and now it's another time back to work mode. This is really annoying and removing the Google account or clearing play data all the time really isn't an option.
Had this 'problem', too. But after updating to 28.0.A.8.251 it solved itself. But btw. what's the problem with workmode? I couldn't recognize any restrictions so far, so why not just simply ignore it?

Cube iWork 12 play store and sleep issues

I just received mine, and got 2 major issues :
- cannot open Youtube, gmail etc... cause Google Play services needs to be updated... And when I'm trying to update them, play store crash.
I've try to remove play store update, factory reset the tablet, but no solution
Look this video that show the problem
https://www.dropbox.com/s/ki7d2u891pa2p0n/cube.mp4?dl=0
- when the keyboard is plugged, and when the screen is locked, the tablet constantly wakeup... I don't have this issue with keyboard removed
Thanks for your help !
Solved the issue by updating manually the Play store and update manually the google play services (installed 10.0.84 (230-137749526) )
Only the screen lock with keyboard issue is rest
Another update, the play store crash everytime.. I've reset the app preferences, delete put again my google account etc...
Any imporvments =(
any idea ?

Problems with Google Play

Hi all Honor 20 Pro users! Lately I've been having problems with using Google Play to search apps. It displays that it doesn't find anything on Play store. I've been using the phone for a month now and everything worked pretty well until a weak or so ago.
Now, when I try searching for a app to install, it doesn't give me any hits. I can browse and install everything browsable, but I can't search for few apps that I used. They are still there, but nowhere to be found. Not even in My Apps library..
I noticed the same thing when I try to use Google Play on my desktop..
Google Play Games sometimes connect, and sometimes it doesn't.
What could be the problem?
I tried clearing Play store cache, but nothing.
Ps: I'm writing here because I noticed this first on my phone, so it might be related.
Same here. no Apps only Movies and TVs.
Cold-Tea said:
Hi all Honor 20 Pro users! Lately I've been having problems with using Google Play to search apps. It displays that it doesn't find anything on Play store. I've been using the phone for a month now and everything worked pretty well until a weak or so ago.
Now, when I try searching for a app to install, it doesn't give me any hits. I can browse and install everything browsable, but I can't search for few apps that I used. They are still there, but nowhere to be found. Not even in My Apps library..
I noticed the same thing when I try to use Google Play on my desktop..
Google Play Games sometimes connect, and sometimes it doesn't.
What could be the problem?
I tried clearing Play store cache, but nothing.
Ps: I'm writing here because I noticed this first on my phone, so it might be related.
Click to expand...
Click to collapse
Could be a problem with internet. I had it once, but went to a different network and it became normal again. Hope it's fixed by now!

'Google play services updating'?

I recently got a black shark 3 pro CN version from Giztop (2 days ago). Device is great and I absolutely love it. However I noticed an issue whilst using Google maps or any app that requires maps access. In Google maps, my location never gets pinpointed as nothing happens when I ask the app to access my location. Similarly, an app requiring Google maps service to work functions. I get an error saying 'google play services updating'.
Another issue I've noticed is if I use the Google play games app to launch a game, nothing happens. Which led me to the conclusion that my Google play services are not installed properly. And yes I've given permissions to all Google apps.
I've tried deleting my gapps and re-installing them using Google installer but that still hasn't fixed the issue. Please help me solve this issue, thank you.
psycho.b94 said:
I recently got a black shark 3 pro CN version from Giztop (2 days ago). Device is great and I absolutely love it. However I noticed an issue whilst using Google maps or any app that requires maps access. In Google maps, my location never gets pinpointed as nothing happens when I ask the app to access my location. Similarly, an app requiring Google maps service to work functions. I get an error saying 'google play services updating'.
Another issue I've noticed is if I use the Google play games app to launch a game, nothing happens. Which led me to the conclusion that my Google play services are not installed properly. And yes I've given permissions to all Google apps.
I've tried deleting my gapps and re-installing them using Google installer but that still hasn't fixed the issue. Please help me solve this issue, thank you.
Click to expand...
Click to collapse
Edit: I have solved the problem, using the steps in this link:
https://www.reddit.com/r/Xiaomi/comments/dkdwie/guide_how_to_fix_gps_and_notification_issues_for/
Now Google maps and Google pay + Google play games have started responding normally!
This is not the solution.
The solution is enable all permissions and autostart in all google services and also permit no restrictions in miui battery optimization.
And the last and most important stage, Enter Locations by clicking long press on the button in the status bar, enter app permissions, choose "google play services" and click "always allow".
Thats it, you don't need to touch the supl server.
There is only one problem I found out. The Google services framework service "No restrictions" always return to "Miui battery saver" after restart and need to set it again. That make the compass on google maps to not work properly if you leave it in battery saver mode.
Hope it will help.
I'm having the same issue (Google services are updating) and did everything all Google apps & services have full permissions and still not solved.
Anyone know how to fix it.
I'm having the same issue (Google services are updating) and did everything all Google apps & services have full permissions and still not solved.
i dont have any idea.. maybe will sell my phone
Install correct version of Google Play Services and Google Play Framework from apkpure

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