Text send issues - Honor 7 Q&A, Help & Troubleshooting

Hi y'all,
new Honor 7 owner here, and quite happy with it so far!
Anyway, I face a bug while texting : I randomly get an error message saying my text was not sent, even if generally (but not each time!) the recipient actually receives the text correctly.
This seems to be a common problem that is already discussed on a French android forum, many Honor 7 users here seem to face the same issue, and we still haven't found exactly when it happens : we highly suspect it only happens when the phone is on 4G, no problem when it's on 3G/H+... Can't figure out why anyway.
But what strikes me is that I haven't found anything on that on forums from other countries, like here on xda for instance : have you guys heard of that terrible issue?
I said "terrible" because when you send a text, you're never sure the recipient really received, that's pretty much stressful!
Thanks for your replies!

Hi soulboogaloo, this is a know issue and it should be fixed on the next update of Emui (no date communicated by Honor)

Thanks a lot for the information. I have this bug too and I also noticed that it happens sometimes but only in 4G !
The first day with my phone, I sent some texts 6 times and people told to stop spamming them xD
Thanks. I can't wait for the next update (and for Android 6.0), EMUI is really cool !

The first OTA update didn't solve the problem.
Did any of you guys ecountered the same problem ?
I noticed that long SMS are instantly having "Send Error" but the text message is sent anyway and when the return receipt arrives, the error disappears.
Really need a fix on that problem. SMS is a basic functionality on a phone and should be stable !

The same problem here. "Fixing" by disabling 4G sucks. Why would I buy 4G phone then? Hope HW will do anything about this soon. Sad fact is that they do not really respond to complaints.
Anyway, yesterday I dicovered another problem when my Honor 7 was not receiving any sms nearly whole day. I only found out when my friends scolded me for not answering. They said their phones said their messages were delivered, but I did not get anything. After restart the phone started to receive texts again, but the texts sent before have never arrived. It looks they got lost somewhere.
This is even more annoying then the first problem as I do not know when I am able to receive messages.
Anyone else with the same problem?
Thx!

Yes, I'm facing both of these problems in London & Milton Keynes with my recently purchased Honor 7. Might have to send it back to Amazon.

neogeo947 said:
Yes, I'm facing both of these problems in London & Milton Keynes with my recently purchased Honor 7. Might have to send it back to Amazon.
Click to expand...
Click to collapse
Was this issue solved in B170 version of firmware? Because I have the same issue is B313 which is really disappointing

- deleted -

I have both these problems. I have no idea how solve it. Do you have any solution?

Did anyone find an actual solution? Today I woke up to a world without texts, cant send and cant receive them...
// Sweden

Mordhelg said:
Did anyone find an actual solution? Today I woke up to a world without texts, cant send and cant receive them...
// Sweden
Click to expand...
Click to collapse
Hi,
In which version are you ? 'Cause in the first B1XX there were this problem, but with 170 & 180 it's gone
By the way is the roaming network ( ? my translate, sorry if it's wrong ) activated in Network Settings ?

Update didn't work
[email protected] said:
Hi soulboogaloo, this is a know issue and it should be fixed on the next update of Emui (no date communicated by Honor)
Click to expand...
Click to collapse
I have recently updated my phone and still have the problem. I have to turn on and off air plane mode before texts send. Sooo fed up
---------- Post added at 08:55 PM ---------- Previous post was at 08:45 PM ----------
soulboogaloo said:
Hi y'all,
new Honor 7 owner here, and quite happy with it so far!
Anyway, I face a bug while texting : I randomly get an error message saying my text was not sent, even if generally (but not each time!) the recipient actually receives the text correctly.
This seems to be a common problem that is already discussed on a French android forum, many Honor 7 users here seem to face the same issue, and we still haven't found exactly when it happens : we highly suspect it only happens when the phone is on 4G, no problem when it's on 3G/H+... Can't figure out why anyway.
But what strikes me is that I haven't found anything on that on forums from other countries, like here on xda for instance : have you guys heard of that terrible issue?
I said "terrible" because when you send a text, you're never sure the recipient really received, that's pretty much stressful!
Thanks for your replies!
Click to expand...
Click to collapse
I have same issue even on WiFi. Turning airplane mode on and off tends to solve it but it has made me want to dump this phone and 3 network asap. Vi have recently ran an update on my phone and it seems worse than ever.

Is this issue still there?

Related

When are HTC gonna fix the text bug???

Today, I was caught out for the second time by the unintended SMS recipient bug, where you go to send a text to someone and the phone selects a totally random contact. Normally I'll spot it before I send but it's an accident waiting to happen. This time, I sent a romantic text to my friend instead of the wife, last time I sent a text to the ex instead of my wife! No damage done thankfully but it's totally unacceptable and I've had my phone since Oct 2009. At this rate I'll need a new phone before HTC fix this bloody issue.
When Google finally acknowledged the issue recently I raised (a third) support call with HTC who said they'd fix it when Google issued a fix. Recently Google have started rolling out a fix to 2.3 Nexus S users. Anyone have any intelligence when (if?) this is going to come to 2.1???
never heard of this problem
As above. I havnt heard of this bug effecting 2.1....
Ive heard it effects 2.2+
Hate to break it to you, but the hero is basically dead to HTC now. It has been superseded by so many phones now, HTC are never going to provide any further updates to it. The best you can hope for is a dev will integrate the fix into cyanogenmod 7, if they haven't already.
I can assure you it does affect 2.1 and I've seen various other people say so in other threads. The mate I sent the wrong message to has a Magic and he says it affects him too - not sure what version of Android he's running.
I hadn't seen Google refer to the issue as specific to any particular revision but, if people have been reporting it since June and a fix has been rolled out to 2.3, it would seem to suggest a fairly generic issue.
Like many people I'm pretty disappointed with HTC but I may still stick with them for my next phone as I have an aversion to Samsung and Motorola.
What carrier/country are you in? i also own a magic and still have never had this problem?
I'm on Orange in the UK, dunno what network my mate is on.
To be precise (because there are two bugs really) this is the one where you go to a contact details, select "Send message" and it takes you to the conversation thread for another contact. It would appear to occur randomly however it usually seems to affect texts I send to my wife. This could be because I text her more than anyone else. However once it has done this once it will affect that contact (and not others) until I reboot the phone. I reckon it's some kind of stack issue.
I've had this happen once or twice. Wasn't a huge deal but yeah I've noticed it on 2.1 haven't on 2.2 though
Sent from my HTC Hero using XDA App
May have somethign to do with the amount of conversations stored? i rarely have more than 3 due to flash nightlies EVERY night
Upgrade!
My hero received an OTA update today taking it to software level 3.36.405.1.
The only posts I've seen relating to this update indicate that it fixes issues to do with the Peep app. MF that, what about basic stuff like making it send messages to the right people?! Anyone know anything more about this upgrade?
Edit:
I noticed that the upgrade added a bunch of bookmarks to my browser, which I was thankfully able to delete. For all of yesterday I even thought that ordering my bookmarks alphabetically would finally persist but no, today they're back in the order added! I mean, if you're going to bother with an OTA update why wouldn't you fix something like this? At over 6MB I'm guessing there have been some other changes with this update, time will tell if the text bug has been addressed but I'm thinking this is just a HTC update rather than anything to do with Android?

Strange text issue......mixed messages old/new

Searched and only found one similar from 2006, it had no replies:
http://forum.xda-developers.com/showthread.php?t=282785
I have a friend that I text often. She picked up a Fascinate about a year or so ago, after I told her I loved mine. Her phone is 100% stock. The issue is, I can send her a lengthy text message.......and the majority of the time she'll get about 30-40% of the text I sent. The other 60-70% of the text she receives at that time is from a previous lengthy text, probably from 6mo ago or better. It is getting to be the norm here lately, and is really frustrating since I ultimately have to send her a screenshot of the whole text I tried to send to her. It just seems really odd. She is using Handcent SMS. Should I get her to delete or clear any specific folder/file on her phone? Anyone have any suggestions?
TIA
LXative said:
Searched and only found one similar from 2006, it had no replies:
http://forum.xda-developers.com/showthread.php?t=282785
I have a friend that I text often. She picked up a Fascinate about a year or so ago, after I told her I loved mine. Her phone is 100% stock. The issue is, I can send her a lengthy text message.......and the majority of the time she'll get about 30-40% of the text I sent. The other 60-70% of the text she receives at that time is from a previous lengthy text, probably from 6mo ago or better. It is getting to be the norm here lately, and is really frustrating since I ultimately have to send her a screenshot of the whole text I tried to send to her. It just seems really odd. She is using Handcent SMS. Should I get her to delete or clear any specific folder/file on her phone? Anyone have any suggestions?
TIA
Click to expand...
Click to collapse
I am having the same issues. I am in the UK and I am using a Samsung GS3 LTE version. It seems to be a OS wide issue. Does anybody have a fix for this? I have cleared all caches etc and restored the phone. The only thing other than this would be to order a new sim. I dont think that will help though. I would appreciate any help at all with this, as OP said, it is a very frustrating issue and makes a basic function on another phone/OS very long winded.
Many thanks in advance.
E

[Q] Crazy thing happening

Hi Everyone
I am not new to the forums, i have been reading it for a long time but decided to join today because i don't know if anyone has ever experienced something like the problem i am having.
Whatever i type in my phone whether it is a text message, a whatsapp message or a google search appears in a friend's phone 5000 miles away
Here is a little bit of a history. This friend logged in to his facebook etc from my phone when his phone got stolen in Brazil back in January. He then got a new Samsung Galaxy s3(the problem didn't occur with that new phone) then he switched to an S4 1 month ago. After he switched to s4 he says everything i type shows up on his phone. He lives in Tirkey i am in USA. Somehow these two phones are connected but i don't know how.
Has anyone ever heard a problem like this?
5577TX said:
Hi Everyone
I am not new to the forums, i have been reading it for a long time but decided to join today because i don't know if anyone has ever experienced something like the problem i am having.
Whatever i type in my phone whether it is a text message, a whatsapp message or a google search appears in a friend's phone 5000 miles away
Here is a little bit of a history. This friend logged in to his facebook etc from my phone when his phone got stolen in Brazil back in January. He then got a new Samsung Galaxy s3(the problem didn't occur with that new phone) then he switched to an S4 1 month ago. After he switched to s4 he says everything i type shows up on his phone. He lives in Tirkey i am in USA. Somehow these two phones are connected but i don't know how.
Has anyone ever heard a problem like this?
Click to expand...
Click to collapse
Never heard of it.
Does he format the S3 ? Try to remove his gmail and it should be fine.
5577TX said:
Hi Everyone
I am not new to the forums, i have been reading it for a long time but decided to join today because i don't know if anyone has ever experienced something like the problem i am having.
Whatever i type in my phone whether it is a text message, a whatsapp message or a google search appears in a friend's phone 5000 miles away
Here is a little bit of a history. This friend logged in to his facebook etc from my phone when his phone got stolen in Brazil back in January. He then got a new Samsung Galaxy s3(the problem didn't occur with that new phone) then he switched to an S4 1 month ago. After he switched to s4 he says everything i type shows up on his phone. He lives in Tirkey i am in USA. Somehow these two phones are connected but i don't know how.
Has anyone ever heard a problem like this?
Click to expand...
Click to collapse
some kind of miracle! are you sure your friend is truthful to you or he should be just kidding with you? team viewer is that kinda s/w but i don't think you guys open it 24/7!
sriram231092 said:
some kind of miracle! are you sure your friend is truthful to you or he should be just kidding with you? team viewer is that kinda s/w but i don't think you guys open it 24/7!
Click to expand...
Click to collapse
He is my best friend and i have known him for 25 years. He sent me screenshots from his phone. For instance my searches come up in his search history. My text messages are in his messages folder. He sends me screenshots every night showing the searches i made that day. Or the messages i sent. He can't see the responses i get but everything i type in my phone is also in his phone.
I don't have teamviewer on my phone. But i know how it works and this is not it. One thing i could think of is Google + and Google Now. Somehow Google or Samsung connected these two phones
kenji1996 said:
Never heard of it.
Does he format the S3 ? Try to remove his gmail and it should be fine.
Click to expand...
Click to collapse
He never used his gmail on my phone, just facebook. When i look at the accounts on my phone there is no other account but mine anywhere.
Format your phone install stock rom dont log in to Google and test by typing a text message .
Friends name not Yuri Geller ??? Darren Brown ???
jje

GPS Tracking

Has anybody checked out their timeline on Google Maps or any other apps such as sport activity tracking like Runkeeper?
Since I started using my UK bought CPH1919 last week, it appears there are GPS points missing so routes look like a lot of long straight lines as opposed to the actual directions I took.
I'm using the 'high accuracy' setting for location & so not sure what could be causing this issue but it's a big problem for me.
Has anyone else noticed this issue or got any thoughts?
Cheers.
I also noticed this recently but i have not investigated yet. Might be power savings ? Maybe we should try with power saving off to see if it solves the problem (and then get the issue to oppo)
I've turned off Smart Power Saver so now there are no battery efficiency settings set on my phone - will see how things go.
I have queried the issue with Oppo UK on Twitter but after 2 days, they have failed to reply.....
Still no better for me after toggling with the different battery settings as outlined above, as well as a new Maps update & phone firmware update!
And still no Twitter response from Oppo.......
Gamlus said:
I also noticed this recently but i have not investigated yet. Might be power savings ? Maybe we should try with power saving off to see if it solves the problem (and then get the issue to oppo)
Click to expand...
Click to collapse
No response from Oppo, tried everything I could think of so took it back to the shop. They were non-the-wiser so I'm going back tomorrow to swap for another.
Fingers crossed it was just a bug in the one I had!
What version do you have? I had the green option, I'm now getting the black due to a delay in availability of the green.
Got the black version. Not sure the color is playing a part here but please do tell if the new unit is acting the same !
Kroy73 said:
I have queried the issue with Oppo UK on Twitter but after 2 days, they have failed to reply.....
Click to expand...
Click to collapse
Can you please link me your tweet so i can back it up ? Maybe we should ask directly to the main oppo account.
I tried a private message via facebook to oppo france, they seem to be active.
Gamlus said:
Can you please link me your tweet so i can back it up ?
Click to expand...
Click to collapse
https://twitter.com/Kroy73/status/1141743232289857536
Try that.
After some research, it seems the problem might not be related to oppo. Or at least not entirely.
https://android.stackexchange.com/q...tion-history-is-showing-an-incorrect-location
Gamlus said:
After some research, it seems the problem might not be related to oppo. Or at least not entirely.
https://android.stackexchange.com/q...tion-history-is-showing-an-incorrect-location
Click to expand...
Click to collapse
Yeah, I'm aware of this issue, it doesn't really happen in my City but I have had occurrences. In fact, when I was tracking my parents recently while they were shopping in town, they were showing as 200 miles away!
The problem I've been facing is there aren't enough GPS points recorded so my true route is not recorded - most annoying when I go for a run & obviously all the timings are out. My previous Huawei phone didn't have a problem & even my Nokia N95 from 2007 was better than this!
UPDATE: new phone appears to be exactly the same so far......
I there anyone else having issues with location info??!
Ok. I tweeted the issue to the main Oppo account.
Link here if you want to add a comment : https://twitter.com/FabVonH/status/1146357518123393024?s=19
Gamlus said:
Link here if you want to add a comment : https://twitter.com/FabVonH/status/1146357518123393024?s=19
Click to expand...
Click to collapse
Done, fingers crossed for a response!

Some Apps won't work on WIFI - No fixes found so far

I've scoured the internet for every forum thread or article I could find on this issue, and I've tried many of their fixes as well as my own. I own an unlocked S10 lite North American variant, and I'm using it on Sprint's network. I bought it brand new last week from Best Buy, and I've had the issue since. So far the only app I have found that doesn't perform properly is Snapchat, and the issue is only with sending messages, not receiving or viewing them. Messages will sit on "waiting to send..." until I turn off WiFi and go back to data, after which they will immediately send. This is a really big issue for me as I use Snapchat very often as my main mode of communication for most of my friends and family. Luckily I have unlimited data, I'd be screwed if I didn't. If anyone needs or wants more info I'll be more than happy to provide it. If anyone has any ideas on how to fix this, they'd be much appreciated, I've been dealing with this problem for about a week now and it's really starting to bug me. Thanks!
@J15brutus
https://forum.xda-developers.com/showthread.php?t=2728760
jwoegerbauer said:
@J15brutus
https://forum.xda-developers.com/showthread.php?t=2728760
Click to expand...
Click to collapse
Thank you! I contacted Snapchat support with my issue, hopefully they can help. Unfortunately I've already tried the other fixes suggested in that thread.

Categories

Resources